HP StorageWorks 8/20q HP StorageWorks 8/20q Fibre Channel Switch event message
HP StorageWorks 8/20q - Fibre Channel Switch Manual
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- HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 1
HP StorageWorks 8/20q Fibre Channel Switch event messages reference guide Part number: 5697-7200 First edition: February 2008 - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 2
in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. 8/20q Fibre Channel Switch event messages reference guide - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 3
Contents About this guide 5 Intended audience 5 Related documentation 5 Document conventions and symbols 6 HP technical support 6 Product warranties 6 Subscription service 6 HP web sites 7 Documentation feedback 7 1 Events and event logging 9 Understanding severity levels 9 Displaying - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 4
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8/20q Fibre Channel Switch Rack Mount Kit quick start installation instructions • HP StorageWorks 8Gb Simple SAN Connection Kit cabling guide • HP StorageWorks 8/20q Fibre Channel Switch installation and reference guide • HP StorageWorks 8/20q Fibre Channel Switch QuickTools switch management user - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 6
• Detailed, specific questions For continuous quality improvement, calls may be recorded or monitored. Product warranties For information about HP StorageWorks product warranties, see the warranty information website: http://www.hp.com/go/storagewarranty Subscription service HP strongly recommends - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 7
support/ • http://www.docs.hp.com Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to [email protected]. All submissions become the property of HP. 8/20q Fibre Channel Switch event messages reference guide - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 8
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workstation time stamps, respectively. You can filter and sort the contents of both event browsers. Both event browsers begin recording when the QuickTools event browser, see the HP StorageWorks 8/20q Fibre Channel Switch QuickTools switch management user guide. For more information about the Simple - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 10
HP StorageWorks 8/20q Fibre Channel Switch command line interface guide. Configuring the event log You can customize what types of events are recorded in the switch event log using the set log command. With the set log command, you can filter the events to be recorded by component, specific - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 11
Redundancy Check (CRC) errors • Decode errors • Inter-switch link (ISL) connections • Device logins • Device logouts • Loss-of-signal errors For more information, see the HP StorageWorks 8/20q Fibre Channel Switch command line interface guide. 8/20q Fibre Channel Switch event messages reference - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 12
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be changing, Wait for the fabric to and therefore could not stabilize, then try again. acquire the lock. 8/20q Fibre Channel Switch event messages reference guide 13 - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 14
Table 4 Alarm events and recommended action (Continued) Icon Event ID and message Description Action (A1003.0014) (Segmenting, alias alias_name merge conflict) There is a conflict in the zoning configuration, causing the Fabric inter-switch link (ISL) to isolate. Two aliases were discovered - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 15
ID domain_ID) A fabric operation is currently Wait and try again. in progress. There was a problem handling the activate direct management server command. The format of the command was not standard. Check the set on the remote switch. 8/20q Fibre Channel Switch event messages reference guide 15 - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 16
002D) (Zone Merge response indicates failure to merge, Isolating link) (A1003.002E) (Zoning merge has been rejected.) (A1003.002F) (SW2 Zoning Not Supported by other switch, Isolating link) The attempt to merge two fabrics failed because each active zone set contained a zone with the same name, but - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 17
discovered in a zone. Hard zone membership must be defined by domain_ID and port number. Correct the member type. 8/20q Fibre Channel Switch event messages reference guide 17 - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 18
Fibre Channel Address may cause fabric to segment due to switches that do not support this zone member type) (A1003.004D) (Port group does not contain set from the zoning database. Some switches in the fabric may not support Fibre Channel (FC) address zone members in the active zone set. Edit - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 19
but the expected switch. response was not received. (A1003.0055) (Problem on zoning save of following switches: domain_ID_list) A zoning save could not 's zoning configuration contains a zone member type that is not supported. Edit the zone to remove the unsupported member type. The guide 19 - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 20
activation failed because the switch detected invalid zoning data that is not supported in the local interop mode. Check your zoning configuration and remove to an ELP (Exchange Link Parameter) incompatibility. Review the accompanying alarms for specific cause. (A1004.0009) (Eport Isolating due - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 21
attempted to log in but was rejected because it failed to satisfy the ISL group membership requirements. Review the ISL group configuration and make the necessary corrections to include the remote switch as a member. values are the same. 8/20q Fibre Channel Switch event messages reference guide 21 - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 22
(Failed to connect to a switch due to incompatibility contact technical support.) An E_Port isolated because the principal priority on all switches is . Inspect switch connections and device hardware for proper operation. Review accompanying alarms for other causes. An E_Port isolated because the - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 23
domain ID does not conform to the range of allowed domain IDs for the new interoperability setting. None 8/20q Fibre Channel Switch event messages reference guide 23 - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 24
remote switch failed to respond. Investigate the remote switch for connection problems. (A1004.0050) (Maximum hard zoning member limit exceeded, Reverting from a source that is not zoned with the destination. A denial of service entry will be set up to discard these frames. Investigate the source - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 25
support) There is a system resources problem on the switch. Contact technical support. (A1005.0035) (System resource error contact technical support) There is an internal problem Contact technical support. are configured properly. 8/20q Fibre Channel Switch event messages reference guide 25 - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 26
a notification that was not formatted correctly; there may be a resource problem on the switch. If this is a recurring message, contact your .004E) (Attempts to login backend switch fail because backend switch does not support NPIV.) After a firmware upgrade, the cyclic redundancy check (CRC) did - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 27
expired) The named user account has Review the user account and exceeded its A1005.006C) (3.3V out of spec, turning off lasers) Switch ports (NTP) server. Confirm that the NTP service and NTP client are enabled. Confirm that Vversion -> Vversion is not supported) The installed firmware cannot - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 28
message Description Action (A1005.0070) (Hotreset to older firmware version not supported. A reset is required to activate this version of firmware) (A1005. the security configuration on the remote switch to determine the problem. (A1007.0006) (Security: Could not validate Authentication Response - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 29
seconds) Either fabric binding is not enabled on the remote switch or the remote switch does not support security at all. Check the security configuration on the remote switch. A failure was received during to include the local switch. 8/20q Fibre Channel Switch event messages reference guide 29 - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 30
Table 4 Alarm events and recommended action (Continued) Icon Event ID and message Description Action (A1007.000F) (Security: Chap session Gen Response indicates error, chap unable to authenticate) An Authentication Response frame cannot be built because the Challenge Handshake Authentication - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 31
User Service (RADIUS) server configuration issue. There is a Remote Authentication Dial In User Service (RADIUS) configuration problem. Verify prior to the NDCLA, but the security feature is no longer supported. A license key may be required for the security feature. ( messages reference guide 31 - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 32
port to retry again. If errors continue, disable CHAP for this device if it belongs in the fabric. A Remote Authentication Dial In User Service (RADIUS) server was configured with invalid data for the User Datagram Protocol (UDP) port. This is a required configuration field for the RADIUS server - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 33
) (Ignoring RADIUS Server RADIUS_server, no shared secret is configured) A Remote Authentication Dial In User Service (RADIUS) server was configured with invalid data for the shared secret. To use the RADIUS server switch binding list. 8/20q Fibre Channel Switch event messages reference guide 33 - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 34
a switch login through a Remote Authentication Dial In User Service (RADIUS) server, but no shared secret exists. Configure failure threshold. Check air flow, fan operation, and ambient temperature. If the problem cannot be corrected, power down the switch. (A3001.0001) (Temp overwarm - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 35
. If this does not correct the problem, contact your authorized maintenance provider. ( sample window. Investigate the specified port for problems, or adjust the rising trigger or sample switch command to reboot the switch. Contact technical support if a non-disruptive code load and activation is - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 36
Critical events Critical events are events that disrupt the administration or operation of the fabric, but do not require any action before you can proceed. Table 5 shows the icon for critical events and the event id number and message displayed, and provides an explanation of the message. Table 5 - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 37
take several seconds) (C) (8400.0027) (Switch) (Invalid user account_name attempted to log into switch) Invalid user login attempt. 8/20q Fibre Channel Switch event messages reference guide 37 - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 38
in your fabric, please refer to their switch manual/documentation to see what zone member limits the switch supports) (C) (8400.0030) (Switch) (Zoning over 3,000 zone members. This could cause a problem in mixed fabrics because not all vendors support a configuration this large. A zoning edit session - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 39
switch. An attempt was made to install a license key for a feature that is not supported on the switch. The Services configuration is changing and this may result in the loss of a connection. The Network Time administrative state. 8/20q Fibre Channel Switch event messages reference guide 39 - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 40
Table 5 Critical event messages and descriptions (Continued) Icon Event ID and message Description (C) (8400.0067) (Switch) (The switch is entering Diagnostics AdminState and will automatically hardreset and have the configured AdminState when leaving the Diagnostics AdminState.) The switch is - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 41
due to license restriction. (C) (8B00.0005) (Unable to test The test of the named profile failed because profile profile because the CallHome the Call Home service is disabled. service is disabled) 8/20q Fibre Channel Switch event messages reference - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 42
because the Simple Mail Transfer Protocol (SMTP) server IP addresses are the factory defaults or the servers are disabled in the Call Home service configuration. (C) (8B00.0007) (Unable to test profile profile because the FromEmailAddress has not been configured in the CallHome setup) The test of - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 43
level of the link status has changed. The description field will show the reason for the link status. 8/20q Fibre Channel Switch event messages reference guide 43 - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 44
.0007) (Switch) (Attempted unauthenticated login username account_name) This switch is attempting to activate a zone set but cannot do so due to a resource problem. A login was attempted with an account name that was not in the list of allowable users of switch management. (W) (8400.0018) (Switch - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 45
ISL. The Call Home service configuration must not duplicate is the well-known service number for the SMTP protocol. (W) sending last message) The Call Home service was waiting to resend a message when a recipient, the Call Home service will attempt to resend the e- Call Home service configuration are - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 46
to the recipient in the named profile through the specified Simple Mail Transfer Protocol (SMTP) server because of a non-transient error. The Call Home service will not attempt to resend the message. The severity of the fabric status has changed. The description field will show the reason for fabric - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 47
) was rejected because the requested zone member was an alias that is not defined in Fibre Channel General Services-3 (FC-GS-3). A fabric zone server command was rejected for the reason detailed in the message. This the configured limit. 8/20q Fibre Channel Switch event messages reference guide 47 - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 48
Table 7 Informative event messages and descriptions (Continued) Event ID and message Description (I) (8200.0301) (mserver) (Port: port_number) (Rejecting FDMI request from address FC_address on port port_number; FDMI is configured as disabled.) The Fabric Device Management Interface (FDMI) - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 49
Model (CIM) edit session has been cancelled. (I) (8400.008C) (CallHome configuration The Call Home service configuration was changed has changed) by the administrator. (I) (8600.0007) (PortApp) (Port: reason is now reinitializing. 8/20q Fibre Channel Switch event messages reference guide 49 - HP StorageWorks 8/20q | HP StorageWorks 8/20q Fibre Channel Switch event message - Page 50
either because the fabric discovery process has discovered that the link is no longer in the fabric, or because the user has deleted the link manually. The login to the fabric has changed. The description field will show the reason for the change in the login. (I) (8F00.000C) Fabric Status status
HP StorageWorks
8/20q Fibre Channel Switch event messages
reference guide
Part number: 5697-7200
First edition: February 2008