HP StorageWorks 8/40 Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-
HP StorageWorks 8/40 - SAN Switch Manual
View all HP StorageWorks 8/40 manuals
Add to My Manuals
Save this manual to your list of manuals |
HP StorageWorks 8/40 manual content summary:
- HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 1
53-1000853-01 12 March 2008 Fabric OS Troubleshooting and Diagnostics Guide Supporting Fabric OS v6.1.0 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 2
code, please visit http://www.brocade.com/support/oscd. Brocade Communications Systems, Incorporated Corporate Headquarters Brocade Communications Systems, Inc. 1745 Technology Drive San Jose, CA 95110 Tel: 1-408-333-8000 Fax: 1-408-333-8101 Email: [email protected] European and Latin American - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 3
output 6 Building a case for your switch support provider 7 Basic switch information 7 Detailed problem information 7 Gathering additional information 9 Chapter 2 General Issues In this chapter 11 Licensing issues 11 Fabric OS Troubleshooting and Diagnostics Guide iii 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 4
In this chapter 33 Configupload and download issues 33 Gathering additional information 35 Brocade configuration form 36 FirmwareDownload Errors In this chapter 37 Blade troubleshooting tips 37 Firmware download issues 38 iv Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 5
Brocade DCX error handling 41 USB error handling 44 Considerations for downgrading firmware 44 Preinstallation messages 44 Blade types 45 Firmware versions 47 IP settings 48 Platform 49 Port settings 51 Routing 54 Zoning 54 Security Issues In this chapter 57 Password issues 57 Password - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 6
chapter 91 About Fabric OS diagnostics 91 Diagnostic information 92 Power-on self test 92 Switch status 94 Viewing the overall status of the switch 94 Displaying switch information 95 Displaying the uptime for a switch 95 vi Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 7
of trace dumps 105 Setting up periodic checking of the remote server 105 Saving comprehensive diagnostic files to the server 105 Diagnostic tests not supported by M-EOS 9.6.2 and FOS 6.0 . . . .106 Switch Type Hexidecimal Fabric OS Troubleshooting and Diagnostics Guide vii 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 8
viii Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 9
for FC port and switch binding and managing the fabric-wide consistency policy. • Chapter 5, "FirmwareDownload Errors," provides procedures for maintaining and backing up your switch configurations. • Chapter 6, "Security Issues," provides procedures for basic password and user account management - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 10
configurations and scenarios is beyond the scope of this document. The following hardware platforms are supported by this release of Fabric OS: • Brocade 200E switch • Brocade 300 switch • Brocade 4016 switch • Brocade 4018 switch • Brocade 4020 switch • Brocade 4024 switch • Brocade 4100 switch - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 11
sensitive. Notes, cautions, and warnings The following notices and statements are used in this manual. They are listed below in order of increasing severity of potential hazards. NOTE A to warn of these conditions or situations. Fabric OS Troubleshooting and Diagnostics Guide xi 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 12
register at no cost for a user ID and password. For practical discussions about SAN design, implementation, and maintenance, you can obtain Building SANs with Brocade Fabric Switches through: http://www.amazon.com For additional Brocade documentation, visit the Brocade SAN Info Center and click the - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 13
on the bottom of the port side of the switch • Brocade 300, 5100, and 5300-On the switch ID pull-out tab located on the bottom of the port side of the switch. • Brocade 7600-On the bottom of the chassis. • Brocade 48000-Inside the chassis next to the power supply bays. • Brocade DCX Backbone-On the - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 14
embedded switches: Provide the license ID. Use the licenseIdShow command to display the WWN. Document feedback Quality is our first concern at Brocade and , we want to hear from you. Forward your feedback to: [email protected] Provide the title and version number of the document and as much - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 15
is trying to synchronize switch's message logs and portlogs with other switches in the fabric. If you do not have NTP set up on your switches, then trying to synchronize log files to track a problem is practically impossible. Fabric OS Troubleshooting and Diagnostics Guide 1 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 16
1 Common troubleshooting problems and tools Problem area Investigate Tools Fabric Storage Devices Hosts Storage Management Applications • Missing devices • Switch LEDs • Marginal links (unstable connections) • Switch commands (for example, • Incorrect zoning configurations switchShow or - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 17
between switches No light on LEDs Performance problems Licensing Zoning Fabric parameters FCIP tunnel FCIP tunnel Licensing Fabric parameters FCIP tunnel Licensing FICON settings FTP or SCP server or USB availability Firmware version compatibility Unsupported features enabled Links Trunking - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 18
Fabric parameters Configuration file discrepancy Hardware SNMP management station Cables are on same port group SFPs Trunked ports Licensing Cables are on same port group SFPs Trunked ports Zoning User forgot password Password recovery User is unable to change switch settings Zone configuration - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 19
needed. password should be less than 48 characters. Example of supportFTP command switch:admin> supportftp -s Host IP Addr[1080::8:800:200C:417A]: User Name[njoe]: Password[********]: Remote Dir[support]: Auto file transfer parameters changed Fabric OS Troubleshooting and Diagnostics Guide 5 53 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 20
directly to the switch using hyperterminal. 2. Log in to the switch using an account assigned to the admin role. 3. Set the utility to capture instructions. 4. Type the command or start the process to capture the required data on the console. 6 Fabric OS Troubleshooting and Diagnostics Guide - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 21
6. Was POST enabled on the switch? 7. Which CP blade was active? (Only applicable to the Brocade 24000 and 48000 directors, and the Brocade DCX Backbone.) Detailed problem information Obtain as much of the following informational items as possible prior to contacting the SAN technical support vendor - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 22
configuration was in place when the problem occurred? • A description of the problem with the switch or the fault with the fabric. • The last actions or changes made to the system environment: settings supportSave output; you can save this information on a qualified and installed Brocade USB - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 23
switch support provider to effectively and efficiently troubleshoot your issue. Refer to the chapter specified for the commands whose data you need to capture. • Configurations Issues". • FICON, see Chapter 10, "FICON Fabric Issues". Fabric OS Troubleshooting and Diagnostics Guide 9 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 24
1 Building a case for your switch support provider 10 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 25
or on your switch. Weekly review of these logs is necessary to prevent minor problems from becoming huge issues, or in catching problems at an early stage. Below are some common problems that can occur with or in your system message log. Fabric OS Troubleshooting and Diagnostics Guide 11 53 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 26
the hardware, as this is the most likely cause. The next sections provide procedures for debugging the hardware. Checking fan components 1. Log in to the switch as user. 2. Enter the fanShow command. 12 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 27
. Fibre Channel Routing The FC-FC Routing Service enables you to route the ECHO generated when an fcPing command is issued on a switch, providing fcPing capability between two devices in different fabrics across the FC router. Fabric OS Troubleshooting and Diagnostics Guide 13 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 28
Channel connectivity problems 1. On the edge Fabric OS switch, make sure that the source and destination devices are properly configured in the LSAN zone before entering the fcPing command. This command performs the following functions: • Checks the zoning configuration for the two ports specified - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 29
vendor documentation to determine if these are set correctly: • Port-base routing Use the aptPolicy command to set this feature. • In-order delivery Use this should be set to off. Use the dlsReset command to turn off the function. Fabric OS Troubleshooting and Diagnostics Guide 15 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 30
2 Third party applications 16 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 31
appears as a normal VE_Port. It follows the same Fibre Channel protocol as other VE_Ports. However, the router terminates VEX_Ports rather than allowing different fabrics to merge as would happen on a switch with regular VE_Ports. Fabric OS Troubleshooting and Diagnostics Guide 17 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 32
licensing is installed or that the port is not configured as a loop port, a G_Port, or the port speed is not set. FIGURE 1 Simple port initialization process The FCP auto discovery process enables private storage devices that accept the process login (PRLI) to communicate in a fabric. If device - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 33
(WWNN) instead of the port World Wide Name (pWWN). To fix this problem use the pWWN instead. Connection problems If a host is unable to detect its target, for example, a storage or tape device, you should begin troubleshooting the problem at the switch. Determine if the problem is the target or the - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 34
ST318304FC 0005] Fabric Port Name: 20:0e:00:60:69:10:9b:5b NL 051ee1; 3;21:00:00:20:37:d9:76:b3;20:00:00:20:37:d9:76:b3; na FC4s: FCP [SEAGATE ST318304FC 0005] Fabric Port Name: 20:0e:00:60:69:10:9b:5b 20 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 35
5267] Fabric Port Name: 20:0f:00:60:69:10:9b:5b 2. Look for the device in the NS list, which lists the nodes connected to that switch. This allows you to determine if a particular node is accessible on the network. • If the device is not present in the NS list, the problem is - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 36
port speed settings of all the ports. 2. Enter the switchShow command to determine if the port has module light. 3. Determine whether or not the port (0x11050100). switch:admin> portlogdumpport 4 time task event port cmd args 22 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853- - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 37
device on the opposite side. If the opposite device is a fabric device, the port becomes an F_Port. If the opposite device is another switch, the port becomes an E_Port. If there is a problem with the fabric device, enter the portCfgGPort to force the port to try to come up as point-to-point only - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 38
SerDes loopback 9 Back-end bypass and internal loopback 6. Check the results of the loopback test and proceed as follows: • If the loopback test failed, the port is bad. Replace the port blade or switch. 24 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 39
switchId:fffc01 switchWwn:10:00:00:05:1e:40:ff:c4 zoning:OFF switchBeacon:OFF FC Router:OFF FC Router BB Fabric ID:1 Area Port Media Speed State Proto 0 0 -- N8 No_Module 20 20 -- N8 No_Module 21 21 -- N8 No_Module Fabric OS Troubleshooting and Diagnostics Guide 25 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 40
No_Module 24 24 -- 38 38 -- N8 No_Module 39 39 -- N8 No_Module 40 40 -- N8 No_Module 41 41 -- N8 No_Module 42 Port 10:00:00:05:1e:34:d0:05 "1_d1" L-Port 13 public L-Port 13 public E-Port 10:00:00:05:1e:34:d0:05 "1_d1" F-Port 10:00:00:06:2b:0f:6c:1f 26 Fabric OS Troubleshooting and Diagnostics Guide - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 41
a bad or damaged device in the path. • disc_c3 errors are discarded class 3 errors which means that the switch is holding onto the frame longer than the hold time allows. One problem this could be related to is ISL oversubscription. Fabric OS Troubleshooting and Diagnostics Guide 27 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 42
; then, check to see how a port has logged in and where a login failed (if a failure occurred): switch:admin> portflagsshow Port SNMP Physical Flags 0 Offline In_Sync PRESENT ACTIVE E_PORT G_PORT U_PORT SEGMENTED LOGIN LED 28 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 43
-end terminal equipment, or transmission line. Diagnostics can be executed every day or on demand. Tests switch-to-switch ISL cabling and trunk group operations. The following procedures are for checking switch-specific components. Fabric OS Troubleshooting and Diagnostics Guide 29 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 44
the BIST controller to perform the SRAM write and read operations at a much faster rate. Related Switch Test Option: itemList Restricts the items to be tested to a smaller set of parameter values that you pass to the switch. 30 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 45
same for both switches. 6. Connect to the segmented switch after the discrepancy is identified. 7. Disable the switch by entering the switchDisable command. 8. Enter the configure command to edit the fabric parameters for the segmented switch. Fabric OS Troubleshooting and Diagnostics Guide 31 53 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 46
correct backup configuration to the switch. Downloading in this manner reconciles any discrepancy in the fabric parameters and allows the segmented switch to rejoin the main fabric. For details on uploading and downloading configurations, see Fabric OS Administrator's Guide. Reconciling a domain - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 47
. NOTE For information about AD-enabled switches using Fabric OS v5.2.0 or later, see the Fabric OS Administrator's Guide. In this chapter •Configupload and download issues 33 •Brocade configuration form 36 Configupload and download issues Symptom The configuration upload fails. Probable cause - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 48
username and password are correct. • You do not have configuration upload permission on the switch. There may be some restrictions if you are using Admin Domains or Role-Based Access Control. For more information on these types of restrictions, refer to the Fabric OS Administrator's Guide. • You do - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 49
on these types of restrictions, refer to the Fabric OS Administrator's Guide. • The configuration file you are trying to download exists on the host. • The configuration file you are trying to download is a switch configuration file. • If you selected the (default) FTP protocol, the FTP server is - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 50
the hardware reference manuals for the Brocade 48000 and DCX modular switches there is a guide for FC port setting tables. The tables can be used to record configuration information for the various blades. TABLE 8 Brocade configuration and connection Brocade configuration settings IP address Gateway - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 51
5 This chapter contains procedures to troubleshoot and fix common firmware download issues relating to a switch or an enterprise-class switch. In this chapter •Blade troubleshooting tips 37 •Firmware download issues 38 •Troubleshooting firmwareDownload 41 •Brocade DCX error handling 41 •USB - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 52
-l command switch:admin> usbstorage -l firmwarekey\ 0B 2007 Aug 15 15:13 support\ 106MB 2007 Aug 24 05:36 support1034\ 105MB 2007 Aug 23 06:11 config\ 0B 2007 Aug 15 15:13 firmware\ 380MB 2007 Aug 15 15:13 FW_v6.0.0\ 380MB 2007 Aug 15 15:13 38 Fabric OS Troubleshooting and Diagnostics Guide 53 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 53
disrupted during firmware upgrades. This option will allow firmwaredownload to continue even if HCL is not supported in the fabric or the protocol fails. Using this option may cause traffic disruption for some switches in the fabric. Fabric OS Troubleshooting and Diagnostics Guide 39 53-1000853 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 54
This environment variable is temporarily placed there by the firmware upgrade process. To fix this issue, you can reboot the switch. If the problem persists, contact your switch support provider. Example of switch needing a reboot /sbin/bootenv: AutoLoad=yes AutoLoadTimeout=0 ENET_MAC=006069906014 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 55
, output from the supportSave command) for your switch support provider. Make sure you identify what information was gathered before and after issuing the firmwareDownload command. Brocade DCX error handling If an error occurs in the middle of a firmware download, the command will make sure the two - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 56
2 standby CP, if the standby CP and the original firmware after the repair is downloading takes too is restored on both CPUs. done. long and the old firmware and both CPUs on the active CP will have the new firmware. 42 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 57
CPUs will have different versions of firmware on its partitions. An error message is logged. Run the firmwareCommit -f command on the switch or each CP that fails. If the problem persists, contact your switch support provider. Fabric OS Troubleshooting and Diagnostics Guide 43 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 58
Brocade DCX enterprise-class platform, power off and remove the blade prior to downgrading the firmware. • If an EX_Port is configured and enabled on any one of the FC8-port blades, reconfigure the port back to default prior to downgrading the firmware. • If port mirroring is configured and enabled - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 59
and recommended action The firmware download operation was attempting to download Fabric OS v5.0.0 with one or more Brocade FR4-18i port blades (blade ID 24) in the system. Brocade FR4-18i port blades are not supported on firmware v5.0.0 or earlier, so the firmware download operation is aborted. Use - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 60
. Remove or power off these blades before proceeding. Probable cause and recommended action The firmware download operation was attempting to download Fabric OS v5.0.0 with one or more Brocade FR4-18 port blades (blade ID 33) in the system. Brocade FR4-18 port blades are not supported on firmware v5 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 61
operation was attempting to downgrade a system to Fabric OS v5.3.0 or earlier with one or more Brocade FC8-48 port blades (blade ID 51) in the system. Brocade FC8-48 port blades are not supported on firmware v5.3.0 or earlier, so the firmware download operation failed. Use the slotShow command to - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 62
.2.0 or earlier because user created IP filter policies are active. Probable cause and recommended action The default IP filter policies are not active on the switch. Make the default IPv4 filter policies active before downgrading. 48 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 63
option (1 or 5 for Brocade 48000 for Fabric OS v5.3.0; and 5 for Brocade 48000 and the Brocade DCX enterprise-class platform on v6.0.0), and then retry the firmware download operation. The supported options are: option 1 option 5 One 128-port switch with the following configuration: FC2-16 (blade - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 64
with PEAP/MSCHAPv2 for RADIUS authentication. Probable cause and recommended action The switch is currently configured with PEAP/MSCHAPv2 for RADIUS authentication. Use the aaaConfig command to remove that entry before proceeding. 50 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 65
with Port Mirroring enabled. Port Mirroring is not supported on firmware v5.1.0 or earlier, so the firmware download operation failed. Remove the mirror connections using the portMirror - -delete command. Retry the firmware download operation. Fabric OS Troubleshooting and Diagnostics Guide 51 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 66
. Change the long distance port setting to a supported distance setting using the portCfgLongDistance command and then retry the firmware download operation. The supported settings are: L0 Specify L0 to configure the port to be a regular switch port. A total of 20 full-size frame buffers are - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 67
v6.0.0. Probable cause and recommended action The SNMP trap port was set to non-default. Remove the SNMP trap port setting before downgrading. Message Cannot downgrade to v5.3.0 or earlier because FICON is configured on the switch. Probable cause and recommended action You cannot downgrade to - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 68
policy does not support static routes. DLS always is enabled and the DLS setting cannot change with this policy. Zoning These messages refer to any zone settings that need to be fixed prior to downgrading the switch's firmware. 54 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 69
size is not supported by the firmware version to be downloaded, so the firmware download operation failed. Reduce the zone database size to 256 KB. Verify that the zone size is below the 256 KB limit using the cfgSize command. Retry the firmware download operation. Fabric OS Troubleshooting and - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 70
5 Considerations for downgrading firmware 56 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 71
of password that was lost: passwd user passwd admin passwd factory 4. Enter the requested information at the prompts. Symptom Unable to log in as root password. Probable cause and recommended action To recover your root password, contact your switch service provider. Fabric OS Troubleshooting and - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 72
to set all passwords to default. How to recover boot PROM password? Contact your switch service provider and provide the recovery string. Refer to the Fabric OS Administrator's Guide for more information on setting the boot PROM password. How do I recover a user, admin, or factory password? Refer - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 73
the following information: - Does login problem appear on a Serial, CP IP, or Switch IP address connection? - Is it CP0 or CP1? - Is the CP in active or standby? - Is it the first time login after firmwareDownload and reboot? Fabric OS Troubleshooting and Diagnostics Guide 59 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 74
. If the tests fail on your switch it will constantly reboot. Because boot PROM access is disabled you will not be able to exit out of the reboot. You will need to send the switch back to your switch service provider for repair. 60 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 75
command displays the possible reason that two ports cannot be trunked. Possible reasons are: • The switch does not support trunking. • A trunking license is required. • Trunking is not supported in switch interoperability mode. Fabric OS Troubleshooting and Diagnostics Guide 61 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 76
-buffer limited ports). 4. If you are in buffer-limited mode on the LD port, then increase the estimated distance. 5. Enable any of these changes on the buffer-limited port or switch by issuing the commands portDisable and portEnable. 62 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 77
fabrics This section discusses fabric segmentation. Fabric segmentation occurs when two or more switches are joined together by ISLs and do not communicate to each other. Each switch appears as a separate fabric when you use the fabricShow command. Fabric OS Troubleshooting and Diagnostics Guide - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 78
the incorrectly configured segmented fabric, followed by the portDisable and portEnable commands on one of the ISL ports that connects the fabrics. This will cause a merge, making the fabric consistent with the correct configuration. 64 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 79
have the incorrect zoning configuration; then, log in to the switches as admin. 2. Enter the switchDisable command on all problem switches. 3. Enter the cfgDisable command on each switch. 4. Enter the cfgClear command on each switch. Fabric OS Troubleshooting and Diagnostics Guide 65 53-1000853 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 80
for more information on this command), which checks the zoning configuration for the two ports specified by: • Generating an ELS (Extended Link Service frame) ECHO request to the source port specified and validates the response. 66 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 81
sends the ELS frame to the destination port. A device can take any of request. There are some devices that do not support the ELS ECHO request. In these cases, and another device rejects the request: switch:admin> fcping 10:00:00:00 Fabric OS Troubleshooting and Diagnostics Guide 67 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 82
information. Gathering additional information Collect the data from a supportSave -n command. Then collect the data from the cfgTransShow command. For the port having problem, collect the data from the filterPortShow command. 68 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 83
tunnel endpoint from both endpoints and traceroute. -s is the source IP address -d is the destination IP address portcmd --ping ge1 -s 11.1.1.1 -d 11.1.1.2 Pinging 11.1.1.2 from ip interface 11.1.1.1 on 0/ge1 with 64 bytes of data Fabric OS Troubleshooting and Diagnostics Guide 69 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 84
. Probable cause and recommended action A bouncing tunnel is one of the most common problems. This issue is usually due to over committing of available bandwidth (trying to push 1 Gbps through a pipe that can only sustain 0.5 Gbps). 70 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 85
at least one port that is unique to that tunnel. • Ports at both ends of the tunnel must be configured correctly for an FCIP tunnel to work correctly. These ports can be either VE_Ports or VEX_Ports. A VEX_Port must be connected to a VE_Port. Fabric OS Troubleshooting and Diagnostics Guide 71 53 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 86
Administrator's Guide or Fabric OS Command Reference for complete details on these commands Port mirroring Port mirroring lets you configure a switch port to connect to a port to mirror a specific source port and destination port traffic passing though any switch port. This is only supported between - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 87
list of port mirroring commands, see the Fabric OS Command Reference. To ensure proper failover in HA configurations, both the active and the standby control processors (CP) must have firmware version 5.2.0 or later installed and running. If the OS on the standby CP does not support mirroring - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 88
CUP frames to a local switch are treated as well-known addresses or embedded frame traffic. • Using firmware download to downgrade to previous Fabric OS releases that do not support port mirroring requires that you remove all port mirroring connections. Port mirroring considerations Before creating - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 89
connection with In Order Deliver (IOD) enabled causes frame drop between two endpoints. • Using the firmware download procedure to downgrade to previous Fabric OS releases that do not support port mirroring requires that you remove all the port mirroring connections. If you downgrade to a previous - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 90
configure up to eight FCIP tunnels on a single physical GE port. FTRACE is subject to the same FCIP tunnel limitations, such as tunnel disruption, port of switch disable or enable, and reboot requirements. Tracing every FICON event affects performance. To avoid this, the default trace mask is set - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 91
, the FCIP configuration is applied to the switch only on a slot power OFF or ON, for example slots containing the FR4-18i. The Brocade 7500, which is not slot based, requires a reboot. See the Fabric OS Reference for more information on any of these commands. FTRACE is a support tool used - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 92
the configuration for tunnel 1. Displaying FTRACE for a tunnel The portShow command uses the ftrace option to display a trace for a tunnel. Use the following syntax to display a trace: portshow -ftrace [slot-number] ge port number [tunnel -id] cfg|del] 78 Fabric OS Troubleshooting and - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 93
you need to verify that FICON has been set up correctly can be found in the Fabric OS Administrator's Guide. In this chapter •FICON issues 79 •Troubleshooting FICON 80 FICON issues Symptom The Control Unit Port cannot access the switch. Probable cause and recommended action A two byte CHPID - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 94
and troubleshooting techniques necessary to fix your problem. General information to gather for all cases The following information needs to be gathered for all FICON setups: • The standard support commands (portLogDump, supportSave, supportShow) or the Fabric Manager Event Log. By default, the - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 95
we need to know the exact make, model, and firmware of the array in use. • Read Brocade Release Notes for specific version of Fabric OS being installed. The following sources provide useful problem-solving information: • The standard support commands (portLogDump, supportSave, supportShow) or the - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 96
: Brocade Fabric Manager (FM) v5.4.0 or later. • No license is required to enable FICON support. • There is no special mode setting for FICON. However, it is recommended that the dynamic load-sharing feature be disabled with in-order frame delivery (IOD) enabled (default). • When configuring Fabric - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 97
in all FICON configurations. • Is the FICON group enabled for supportshow? Check at the top of the supportshow. If not, use supportShowCfgEnable ficon and re-run the test that was failing. NOTE If this setting is not set to port-based routing on Condor-based switches in a FICON fabric, you will - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 98
is captured. Symptom Switch panic when a firmware upgrade from v5.0.1d to v5.1.0c occurred. Probable cause and recommended action Switches may have the following settings: route.delayReroute:0==> iodReset route.stickyRoutes:0==> dlsSet Aptpolicy:1 ==> port-based routing Fabric OS v5.1.x introduced - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 99
problem occurred due to the RNID-processing enhancement in the Fabric OS code. The mainframe configuration was sending out a lot of RNIDs to the switch and it could not process all of them in a timely manner. To fix this issue upgrade to v5.2.2 or v5.3.0. Troubleshooting FICON NPIV The user should - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 100
10 Troubleshooting FICON NPIV 86 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 101
iSCSI Issues Chapter 11 If you are having problems with the iSCSI FC4-16IP blade connectivity, use the following chapter to troubleshoot before calling your support provider. NOTE The iSCSI blade FC4-16IP is not supported in the Brocade DCX Backbone. In this chapter •Connectivity 87 •Zoning 89 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 102
and recommended action The GE ports are not connected to gigabit Ethernet interfaces. Make sure the GbE ports are plugged into gigabit Ethernet interfaces. The GE ports cannot be connected to Ethernet or fast Ethernet interfaces. 88 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 103
problems that can occur in iSCSI. Symptom No DDSet or zoning configuration enabled and iSCSI host cannot discover any targets. Probable cause and recommended action Default zoning is set to no access. Check default zoning using: defZone --show Either create a zoning configuration or set default - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 104
enabled, but iSCSI virtual initiators are not in the same zone as the targets. Check zoning using cfgShow. Make sure iSCSI virtual initiators are in the same zone as the targets. Display the port WWN of the iSCSI virtual initiators using nsShow. 90 Fabric OS Troubleshooting and Diagnostics Guide - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 105
This chapter contains the following topics: •About Fabric OS diagnostics 91 •Diagnostic information 92 •Power-on self test 92 •Switch status 94 •Port information 96 •Equipment status 99 •System message log 100 •Port log 101 •Syslogd configuration 102 •Automatic trace dump transfers 104 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 106
run during POST depends on the switch model. The factory default configuration is set to run POST2, but you can configure your switch to bypass POST2, which runs after the kernel image has started but before general system services such as login are enabled. Although each test performed during POST2 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 107
Full duplex Auto (autonegotiation complete). INITCP: CPLD Vers: 0x95 Image ID: 0x19 uptime: 2008; sysc_qid: 0 Fabric switch NID, using defaults (applies only to FICON environments). sysctrld: all services Ports... Enabling switch... Fabric OS Troubleshooting and Diagnostics Guide 93 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 108
ports monitorHEALTHY Faulty ports monitor HEALTHY Missing SFPs monitor HEALTHY All ports are healthy For more information on how the overall switch status is determined, see the switchStatusPolicySet command in the Fabric OS Command Reference. 94 Fabric OS Troubleshooting and Diagnostics Guide - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 109
was first powered-on, the date and time of the last reboot (applies only to Fabric OS v3.x systems), the reason for the last reboot (applies only to Fabric OS for the last switch reboot is also recorded in the system message log. Fabric OS Troubleshooting and Diagnostics Guide 95 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 110
See the Fabric OS Command Reference for additional portShow command information, such as the syntax for slot or port numbering, displaying IP interfaces on a GbE port, or displaying FCIP tunnel connection or configuration information. 96 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 111
port statistics 1. Connect to the switch and log in as admin. 2. At the command line, enter the portStatsShow command. Port outside of frames er_bad_os 0 Invalid ordered set er_c3_timeout 0 Class 3 frames discarded due Fabric OS Troubleshooting and Diagnostics Guide 97 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 112
Displaying a summary of port errors for a switch 1. Connect to the switch and log in as admin. 2. Enter the portErrShow command. See the Fabric OS Command Reference for failures (LF1 or LF2 states) Loss of synchronization 98 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 113
,60-0300031-02, B, QCS ,DCJ3001-02P Power Supply #2 is faulty V10704, TQ2J7040124 ,60-0300031-02, B,CHRKE,SP640-Y01A The possible status values are: • OK-Power supply functioning correctly. , A,TQ2Z64529 ,C ,TQ2J7040 Fabric OS Troubleshooting and Diagnostics Guide 99 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 114
system message log feature enables messages to be saved across power cycles and reboots. Brocade 48000 and Brocade DCX director models maintain an independent system message log for each of the two CP blades. For these models, you should configure syslogd to support chronological system message logs - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 115
Brocade 7500 switch. For all other switches, the number of lines range from 8192 to 16384. These ranges are for all ports on the switch, not just for one port. When the log is full, the newest log entries overwrite the oldest log entries. The port log is not persistent and is lost over power-cycles - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 116
) is an IP-based service for logging system messages made available by default on Unix and Linux operating systems. It is available as a third-party application on Windows operating systems, but needs to be installed on Windows. 102 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 117
standard syslogd functionality. Fabric OS supports UNIX local7 facilities (the default facility level is 7). Configuring for syslogd involves configuring the host, enabling syslogd on the switch, and, optionally, setting the facility level. Configuring the host Fabric OS supports a subset of UNIX - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 118
occurs, you can then provide your customer support representative with the most detailed information possible. To ensure the best service, you should set up for automatic transfer as part of standard switch configuration, before a problem occurs. Setting up for automatic transfer of diagnostic files - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 119
the automatic transfer of trace dumps 1. Connect to the switch and log in as admin. 2. Enter the following command: switch:admin> supportftp -e Support auto file transfer enabled. Setting up periodic checking of the remote server 1. Connect to the switch and log in as admin. 2. Enter the following - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 120
tests not supported by M-EOS 9.6.2 and FOS 6.0 The diagnostic tests portTest and spinFab are designed to work between two Brocade-attached switches. These diagnostics will fail if the B-series switch is linked to an M-series switch. 106 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 121
run the switchShow command. When you are gathering information to give to your switch support provider, you may be asked the switch model. If you do not know the model, you can use this chart Condor Condor Condor Condor Condor Fabric OS Troubleshooting and Diagnostics Guide 107 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 122
A Switch Type TABLE 20 Switch type to B-Series model converter Switch Type B-Series switch model 62 Brocade DCX 64 5300 66 5100 71 300 ASIC Condor2 GoldenEye2 Condor2 GoldenEye2 108 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 123
with a base of 16, Switch:admin> nsshow { Type Pid COS PortName NodeName TTL(sec) N 610600; 2,3;10:00:00:00:c9:29:b3:84;20:00:00:00:c9:29:b3:84; na FC4s: FCP NodeSymb: [36] "Emulex LP9002 FV3.90A7 DV5-5.10A10 " Fabric Port Fabric OS Troubleshooting and Diagnostics Guide 109 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 124
31 32 33 34 35 36 37 38 39 40 Hex 1f 20 21 22 23 24 25 26 27 28 Decimal 41 42 43 44 127 128 129 130 Hex 79 7a 7b 7c 7d 7e 7f 80 81 82 Decimal 131 132 133 134 135 136 137 138 139 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 125
249 250 Hex f1 f2 f3 f4 f5 f6 f7 f8 f9 fa Decimal 251 252 253 254 255 Hex fb fc fd fe ff Fabric OS Troubleshooting and Diagnostics Guide 111 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 126
B Hexidecimal 112 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 127
90 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 command cfgShow, 90 defZone, 89 fcLunQuery, 88 iscsiCfg, 89 nsShow, 88, 90 portCfg, 87 portCmd, 87 portShow, 87 command output, 6 common problem areas, 2 symptoms, 2 configdownload fails, 3 configupload fails, 3 configuration download - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 128
RMF utility, 84 port mirroring, 74 switch panic, 84 troubleshooting steps, 83 unable to 'vary online', 83 FICON errors configured, 53 FICON NPIV troubleshooting, 85 FIPS downgrading firmware, 50 switch boots continuously, 60 114 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 129
55 Brocade DCX error handling, 41 cannot download the requested firmware, 39 cannot upgrade directly to v5.3.0, 47 cannot upgrade directly to v6.0, 47 cannot upgrade to firmware v6.0.0, 49 command fails, 3 default IP filter policies, 48 device-based routing policy is not supported, 54 EX/VEX ports - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 130
ping, 87 portErrShow, 27 crc_err errors, 27 disc_c3 errors, 27 enc_out errors, 27 frames tx and rx errors, 27 portFlagsShow, 28 portLogDumpPort, 29 portloopbacktest, 30 ports status of, 96 portShow ipif, 87 iproute, 87 POST, 92 PRLI, 18 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 131
status of, 100 test a port, 30 a switch, 30 troubleshooting, 81 certificates, 59 corrupt certificate, 59 invalid certificate, 59 trunk bounces, 4 failed to form, 4 tunnel goes on- and offline, 70 U U_Port, 17 user forgot password, 4 user is unable to change switch settings, 4 V VE_Port, 17 VEX_Port - HP StorageWorks 8/40 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 132
Z zone configuration, 2 configuration mismatch, 4 content mismatch, 4 resolving conflicts, 64 troubleshooting, 64 type mismatch, 4 zone errors broadcast zone exists, 55 broadcast zone(s), 55 LSAN count, 55 LSAN zone enabled, 55 zoning, 90 118 Fabric OS Troubleshooting and Diagnostics Guide 53-
53-1000853-01
12 March 2008
Fabric OS
Troubleshooting and Diagnostics Guide
Supporting Fabric OS v6.1.0