HP StorageWorks 8/8 Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1
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- HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 1
53-1000853-01 12 March 2008 Fabric OS Troubleshooting and Diagnostics Guide Supporting Fabric OS v6.1.0 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 2
open source software, and obtain a copy of the programming source code, please visit http://www.brocade.com/support/oscd. Brocade Communications Systems, Incorporated Corporate Headquarters Brocade Communications Systems, Inc. 1745 Technology Drive San Jose, CA 95110 Tel: 1-408-333-8000 Fax: 1-408 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 3
xiv Chapter 1 Introduction to Troubleshooting In this chapter 1 About troubleshooting 1 Network time protocol 1 Most common problem areas 2 Questions for common symptoms 2 Gathering information for your switch support provider 5 Setting up your switch for FTP 5 Capturing a supportSave - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 4
In this chapter 33 Configupload and download issues 33 Gathering additional information 35 Brocade configuration form 36 FirmwareDownload Errors In this chapter 37 Blade troubleshooting tips 37 Firmware download issues 38 iv Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 5
7 Chapter 8 Troubleshooting firmwareDownload 41 Gathering additional information 41 Brocade DCX error handling 41 USB error handling 44 Considerations for downgrading firmware 44 Preinstallation messages 44 Blade types 45 Firmware versions 47 IP settings 48 Platform 49 Port settings 51 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 6
chapter 91 About Fabric OS diagnostics 91 Diagnostic information 92 Power-on self test 92 Switch status 94 Viewing the overall status of the switch 94 Displaying switch information 95 Displaying the uptime for a switch 95 vi Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 7
of trace dumps 105 Setting up periodic checking of the remote server 105 Saving comprehensive diagnostic files to the server 105 Diagnostic tests not supported by M-EOS 9.6.2 and FOS 6.0 . . . .106 Switch Type Hexidecimal Fabric OS Troubleshooting and Diagnostics Guide vii 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 8
viii Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 9
for maintaining and backing up your switch configurations. • Chapter 6, " firmware downloads, as well troubleshooting information. • Chapter 9, "FCIP Issues," provides information and procedures specific to Brocade 48000 and Brocade DCX models. Because these models have CP blades and port blades - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 10
5300 switch • Brocade 7500 switch • Brocade 7600 switch • Brocade 48000 director • Brocade DCX Backbone What's new in this document This manual is a compilation of all the information originally distributed through out the Fabric OS Administrator's Guide chapters. x Fabric OS Troubleshooting and - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 11
Identifies variables Identifies paths and Internet addresses Identifies document titles code text Identifies CLI output Identifies command syntax examples For readability, command names in the narrative portions of this guide are presented in mixed lettercase: for example, switchShow. In actual - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 12
Brocade Fabric Switches through: http://www.amazon.com For additional Brocade documentation, visit the Brocade SAN Info Center and click the Resource Library location: http://www.brocade.com Release notes are available on the Brocade Connect Web site and are also bundled with the Fabric OS firmware - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 13
the power supply bays. • Brocade DCX Backbone-On the bottom right on the port side of the chassis. 3. World Wide Name (WWN) Use the wwn command to display the switch WWN. If you cannot use the wwn command because the switch is inoperable, you can get the WWN from the same place as the serial number - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 14
4016, 4018, 4020, and 4024 embedded switches: Provide the license ID. Use the licenseIdShow command to display the WWN. Document feedback Quality is our first concern at Brocade and we have made every effort to ensure the accuracy and completeness of this document. However, if you find an error - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 15
chapter •About troubleshooting 1 •Most common problem areas 2 •Questions for common symptoms 2 •Gathering information for your switch support provider 5 •Building a case for your switch support provider 7 About troubleshooting Troubleshooting should begin at the center of the SAN - the fabric - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 16
the most common problem areas that arise within SANs and identifies tools to use to resolve them. TABLE 1 Common troubleshooting problems and tools Problem area Investigate Tools Fabric Storage Devices Hosts Storage Management Applications • Missing devices • Switch LEDs • Marginal links - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 17
symptoms BadRootDev errors Blade is faulty Blade is stuck in the "LOADING" state Configupload or download fails E_Port failed to come online EX_Port does not form Fabric merge fails Areas to check Firmware versions on switch Firmware or application download Hardware Firmware or application - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 18
port group SFPs Trunked ports Licensing Cables are on same port group SFPs Trunked ports Zoning User forgot password Password recovery User is unable to change switch settings " Chapter 8, "Zone Issues" Chapter 8, "Zone Issues" 4 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 19
should be less than 48 characters. Example of supportFTP command switch:admin> supportftp -s Host IP Addr[1080::8:800:200C:417A]: User Name[njoe]: Password[********]: Remote Dir[support]: Auto file transfer parameters changed Fabric OS Troubleshooting and Diagnostics Guide 5 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 20
with your utility vendor for instructions. 4. Type the command or start the process to capture the required data on the console. Capturing command output 1. Connect to the switch through a Telnet or SSH utility. 2. Log in using an account assigned to the admin role. 3. Set the Telnet or SSH utility - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 21
enabled on the switch? 7. Which CP blade was active? (Only applicable to the Brocade 24000 and 48000 directors, and the Brocade DCX Backbone.) Detailed problem information Obtain as much of the following informational items as possible prior to contacting the SAN technical support vendor. Document - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 22
in place when the problem occurred? • A description of the problem with the switch or the fault with the fabric. • The last actions or changes made to the system environment: settings supportSave output; you can save this information on a qualified and installed Brocade USB storage device only - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 23
order for your switch support provider to effectively and efficiently troubleshoot your issue. Refer to the chapter specified for the commands whose data you Chapter 9, "FCIP Issues". • FICON, see Chapter 10, "FICON Fabric Issues". Fabric OS Troubleshooting and Diagnostics Guide 9 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 24
1 Building a case for your switch support provider 10 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 25
or on your switch. Weekly review of these logs is necessary to prevent minor problems from becoming huge issues, or in catching problems at an early stage. Below are some common problems that can occur with or in your system message log. Fabric OS Troubleshooting and Diagnostics Guide 11 53 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 26
blades; the specific item is listed in the error message. See the Fabric OS Message Reference for information specific to the error that was received. Some Chip-Port 1. Log in to the switch as user. 2. Enter the fanShow command. 12 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 27
high or low temperatures. Checking the power supply 1. Log in to the switch as user. 2. Enter the psShow command. 3. Check the power supply status. Refer to the appropriate hardware reference manual for details regarding the power supply status. If any of the power supplies show a status other than - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 28
OS switch, make sure that the source and destination devices are properly configured in the LSAN zone before entering the fcPing command. This command performs the following functions: • Checks the zoning configuration for the two ports specified. • Generates an ELS (extended link service) ECHO - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 29
and your application vendor documentation to determine if these are set correctly: • Port-base routing Use the aptPolicy command to set this feature. • In-order delivery Use the iodSet command to turn this feature on and the iodReset command to turn this feature off. • Load balancing In most cases - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 30
2 Third party applications 16 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 31
troubleshooting basic connectivity issues and the most common procedures to use to diagnose and recover from basic connection problems. In this chapter •Port on a switch with regular E_Ports. • VE_Port-A virtual E_Port. However, it terminates at the switch and does not propagate fabric services or - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 32
port will still PLOGI and attempt PRLI with these devices. To display the contents of a switch's Name Server, use the nsShow or nsAllShow command. For more information about these name server commands, refer to Fabric OS Command Reference. 18 Fabric OS Troubleshooting and Diagnostics Guide - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 33
(WWNN) instead of the port World Wide Name (pWWN). To fix this problem use the pWWN instead. Connection problems If a host is unable to detect its target, for example, a storage or tape device, you should begin troubleshooting the problem at the switch. Determine if the problem is the target or the - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 34
to the Target HBA is not damaged. • All switch settings related to the Target. See "Checking for a loop initialization failure" on page 22 as the next potential trouble spot. Checking the name server (NS) 1. Enter the nsShow command on the switch to determine if the device is attached: The Local - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 35
if there is a time-out setting or parameter that can be reconfigured. Also, check the port log for NS registration information and FCP probing failures (using the fcpProbeShow command). If these queries do not help solve the problem, contact the support organization for the product that appears - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 36
1, 2, 4 or 8Gbps, depending on what speed can be used by both devices. This should correct the negotiation by setting to one speed. 4. Enter the portLogShow or portLogDump command. 5. Check the events area of the output: 14:38:51.976 SPEE sn NC 00000001,00000000,00000001 14:39:39.227 SPEE sn - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 37
If a fabric device or another switch is connected to the switch, the switch port must be online. 2. Enter the portLogShow or portLogDump commands. 3. Verify the event area for the port state entry is pstate. The command entry AC indicates that the port has completed point-to-point initialization - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 38
SerDes loopback 9 Back-end bypass and internal loopback 6. Check the results of the loopback test and proceed as follows: • If the loopback test failed, the port is bad. Replace the port blade or switch. 24 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 39
N8 No_Module 12 12 -- N8 No_Module 13 13 -- N8 No_Module 14 14 -- N8 No_Module 15 15 -- N8 No_Module 16 16 -- N8 No_Module 17 17 -- N8 No_Module 18 18 -- N8 No_Module 19 19 -- N8 No_Module 20 20 -- N8 No_Module 21 21 -- N8 No_Module Fabric OS Troubleshooting and Diagnostics Guide 25 53 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 40
31 -- N8 No_Module 32 32 -- N8 No_Module 33 47 -- N8 No_Module 48 48 -- N8 No_Module 49 N8 No_Module 64 64 id Port 10:00:00:05:1e:34:d0:05 "1_d1" L-Port 13 public L-Port 13 public E-Port 10:00:00:05:1e:34:d0:05 "1_d1" F-Port 10:00:00:06:2b:0f:6c:1f 26 Fabric OS Troubleshooting and Diagnostics Guide - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 41
for the device and therefore the device cannot log into the switch. To correct this type of problem, remove the Lock L_Port configuration using the portCfgDefault command. switch:admin> portcfgshow Ports of Slot 0 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Speed AN AN AN AN AN AN AN - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 42
When two shared ports on an FC4-48 blade are receiving traffic and the primary port goes offline, all the frames that are out for delivery for the primary port are dropped, but the counters show them as dropped on the secondary port that shares the same area. Error counters increment unexpectedly - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 43
3 6. Enter the portLogDumpPort portid command where the port ID is the port number; then, view the device-to-switch communication. switch:admin> portlogdump 13 time task event port cmd args Tue Apr 24 19:45:58 2007 19:45:58.728 PORT Tx3 0 12 22000000,00000000,ffffffff,11010000 19:45 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 44
the BIST controller to perform the SRAM write and read operations at a much faster rate. Related Switch Test Option: itemList Restricts the items to be tested to a smaller set of parameter values that you pass to the switch. 30 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 45
Incorrect PID setting (see Fabric OS Administrator's Guide). • Incompatible settings (see the above list) are the same for both switches. 6. Connect to the segmented switch after the discrepancy is identified. 7. Disable the switch by entering the switchDisable command. 8. Enter the configure command - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 46
part of the process of coming online. The fabric principal switch will allocate the next available domain ID to the new switch during this process. 7. Repeat step 4 through step 6 if additional switches have conflicting domain IDs. 32 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 47
. Example of usbStorage -l command switch:admin> usbstorage -l firmwarekey\ 0B 2007 Aug 15 15:13 support\ 106MB 2007 Aug 24 05:36 support1034\ 105MB 2007 Aug 23 06:11 config\ 0B 2007 Aug 15 15:13 firmware\ 380MB 2007 Aug 15 15:13 FW_v6.0.0\ 380MB 2007 Aug 15 15:13 Available space on usbstorage - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 48
issue the command again. By implementing one change at a time, you will be able to determine what works and what does not work. Knowing which change corrected the problems will help you to avoid this problem in future endeavors. 34 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 49
Domains or Role-Based Access Control. For more information on these types of restrictions, refer to the Fabric OS Administrator's Guide. • The commands you are issuing both from the switch and from your computer when you are analyzing the problem. Send this and all logs to your switch support - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 50
the hardware reference manuals for the Brocade 48000 and DCX modular switches there is a guide for FC port setting tables. The tables can be used to record configuration information for the various blades. TABLE 8 Brocade configuration and connection Brocade configuration settings IP address Gateway - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 51
downgrading firmware 44 Blade troubleshooting tips This chapter refers to the following specific types of blades inserted into either the Brocade 48000 director or Brocade DCX: • FC blades or port blades contain only Fibre Channel ports: Brocade FC4-16/32/48, FC10-6, and FC8-16/32/48. • AP blades - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 52
Brocade DCX Director with FC8-16/32/48 blades: If you are running Fabric v6.1.0, then you cannot downgrade to pre-Fabric OS v6.0.0 versions as they are not supported on this director. Symptom Symptom The blade is faulty (issue slotShow to confirm). Probable cause and recommended action If the port - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 53
disrupted during firmware upgrades. This option will allow firmwaredownload to continue even if HCL is not supported in the fabric or the protocol fails. Using this option may cause traffic disruption for some switches in the fabric. Fabric OS Troubleshooting and Diagnostics Guide 39 53-1000853 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 54
on a 3900 or 4100 (a single-bladed/4.x switch). During the firmwaredownload process the boot environment variables are incorrectly set and causes a BadRootDev error message to appear. You can find the information contained in the examples below in the output from the supportShow command. Example of - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 55
logs and serial console logs, output from the supportSave command) for your switch support provider. Make sure you identify what information was gathered before and after issuing the firmwareDownload command. Brocade DCX error handling If an error occurs in the middle of a firmware download, the - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 56
DCX error handling TABLE 9 Brocade DCX CP Error Handling Scenario command will be initiated on both CPUs on both done. CPs. 3. Both CPUs on the standby CP will have the old firmware and both CPUs on the active CP will have the new firmware. 42 Fabric OS Troubleshooting and Diagnostics Guide - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 57
error handling 5 TABLE 9 Brocade DCX CP Error Handling firmware on its partitions. An error message is logged. Run the firmwareCommit -f command on the switch or each CP that fails. If the problem persists, contact your switch support provider. Fabric OS Troubleshooting and Diagnostics Guide - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 58
remove those features that are not supported. Also, check for any one of the following conditions: • If FC8-32 and/or FC8-48 port blade is inserted on Brocade 48000 director or Brocade DCX enterprise-class platform, power off and remove the blade prior to downgrading the firmware. • If an EX_Port is - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 59
the system. Brocade FC4-16IP port blades are not supported on firmware v5.1.0 or earlier, so the firmware download operation failed. Use the slotShow command to display which slots the Brocade FC4-16IP port blades occupy. Physically remove the blades from the chassis, or use the micro-switch to turn - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 60
the system. Brocade FC4-48 port blades are not supported on firmware v5.1.0 or earlier, so the firmware download operation failed. Use the slotShow command to display which slots the Brocade FC4-48 port blades occupy. Physically remove the blades from the chassis, or use the micro-switch to turn the - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 61
the system. Brocade FC8-48 port blades are not supported on firmware v5.3.0 or earlier, so the firmware download operation failed. Use the slotShow command to display which slots the Brocade FC8-48 port blades occupy. Physically remove the blades from the chassis, or use the micro-switch to turn the - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 62
SAS image while the blade was operational. Retry the firmwaredownload command again. IP settings These messages refer to any IP settings that need to be fixed prior to downgrading the firmware. Message Cannot downgrade due to the presence of IPv6 addresses on the switch. Please reconfigure these - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 63
command with a supported option (5 for Brocade 48000 and the Brocade DCX enterprise-class platform on v6.1.0), and then retry the firmware download operation. The supported options are: option 5 One 384-port switch with the following configuration: FC4-16 (blade ID 17), FC4-32 (blade - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 64
more F_Ports having a Preferred port set. Use the ag --prefdel command to remedy this before proceeding. switch is currently configured with PEAP/MSCHAPv2 for RADIUS authentication. Use the aaaConfig command to remove that entry before proceeding. 50 Fabric OS Troubleshooting and Diagnostics Guide - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 65
for downgrading firmware 5 Port settings These messages refer to port settings that need to be fixed before downgrading the switch's firmware. Message Cannot downgrade to v5.2.0 or lower due to GE port(s) has MTU size configured between 1261 to 1499 bytes. Please use portcfg command to - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 66
operation failed. Change the long distance port setting to a supported distance setting using the portCfgLongDistance command and then retry the firmware download operation. The supported settings are: L0 Specify L0 to configure the port to be a regular switch port. A total of 20 full-size frame - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 67
distance. For Bloom1-based systems, the number port setting before downgrading. Message Cannot downgrade to v5.3.0 or earlier because FICON is configured on the switch. Probable cause and recommended action You cannot downgrade to 5.3.0 or earlier due to FICON is configured. Use the portCfg command - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 68
policy does not support static routes. DLS always is enabled and the DLS setting cannot change with this policy. Zoning These messages refer to any zone settings that need to be fixed prior to downgrading the switch's firmware. 54 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 69
"broadcast", you cannot upgrade the switch to the v5.3.0 firmware, as broadcast zone gets a special meaning in v5.3.0. Use the zoneDelete command to delete the zone. Message The command failed due to the current zone size is not supported by the new firmware. Reduce the size of the configuration - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 70
5 Considerations for downgrading firmware 56 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 71
factory. Recovering passwords 1. Open a CLI connection (serial or Telnet) to the switch. 2. Log in as root. 3. Enter the command for the type of password that was lost: your root password, contact your switch service provider. Fabric OS Troubleshooting and Diagnostics Guide 57 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 72
recovery mechanism? Use passwd command to set other passwords. Use passwdDefault command to set all passwords to default. How to recover boot PROM password? Contact your switch service provider and provide the recovery string. Refer to the Fabric OS Administrator's Guide for more information on - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 73
For security-related issues, use the following guidelines to gather additional data for your switch support provider. • Perform a supportSave -n command. • If not sure about the problem area, collect a supportSave -n from all switches in the fabric. • If you think it may be related to E_Port - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 74
the routing tables are set up correctly for your network. If you continue to have problems, collect the data in the next section and contact your switch support provider. Gathering additional information In addition to supportSave -n, gather the following command output: • agtCfgShow • ipAddrShow - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 75
The trunkDebug command displays the possible reason that two ports cannot be trunked. Possible reasons are: • The switch does not support trunking. • A trunking license is required. • Trunking is not supported in switch interoperability mode. Fabric OS Troubleshooting and Diagnostics Guide 61 53 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 76
, connect additional ISLs to the switch you want to communicate. • The ports are not the same speed or they are not set to an invalid speed. Manually set port speeds to a speed supported on both sides of the trunk. • The ports are not set to the same long distance mode. Set the long distance mode to - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 77
discusses fabric segmentation. Fabric segmentation occurs when two or more switches are joined together by ISLs and do not communicate to each other. Each switch appears as a separate fabric when you use the fabricShow command. Fabric OS Troubleshooting and Diagnostics Guide 63 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 78
sizes, for example pre-Fabric OS v5.2.0 supports 256 Kb and Fabric OS v5.2.0 and later support 1 Mb. • Whether any port number greater than 255 is configured in a port zone. Any pre-Fabric OS v5.2.0 switch will not merge with a newer switches with a port index greater than 255. Symptom Fabric - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 79
ID of the current zoning transaction. Sets the default zone access mode to No switches as admin. 2. Enter the switchDisable command on all problem switches. 3. Enter the cfgDisable command on each switch. 4. Enter the cfgClear command on each switch. Fabric OS Troubleshooting and Diagnostics Guide - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 80
output from the cfgShow for both switches. 2. Compare the order in which problems Enter the fcPing command (refer to the Fabric OS Command Reference for more information on this command), which checks the zoning configuration for the two ports specified by: • Generating an ELS (Extended Link Service - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 81
device's zoning, the fcPing command sends the ELS frame to the destination port. A device can take any of the following actions: • Send an ELS Accept to the ELS request. • Send an ELS Reject to the ELS request. • Ignore the ELS request. There are some devices that do not support the ELS ECHO request - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 82
information. Gathering additional information Collect the data from a supportSave -n command. Then collect the data from the cfgTransShow command. For the port having problem, collect the data from the filterPortShow command. 68 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 83
GE port is online. portshow ge1 Eth Mac Address: 00.05.1e.37.93.06 Port State: 1 Online Port Phys: 6 In_Sync Port Flags: 0x3 PRESENT ACTIVE Port Speed: Pinging 11.1.1.2 from ip interface 11.1.1.1 on 0/ge1 with 64 bytes of data Fabric OS Troubleshooting and Diagnostics Guide 69 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 84
. Probable cause and recommended action A bouncing tunnel is one of the most common problems. This issue is usually due to over committing of available bandwidth (trying to push 1 Gbps through a pipe that can only sustain 0.5 Gbps). 70 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 85
recommend setting a little below available to allow for bursting 2. Type the portShow fciptunnel all -perf -params command. port configuration. The IP route information is removed automatically at this point. • IP addresses are retained by slot in the system. If FR4-18i blades - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 86
Administrator's Guide or Fabric OS Command Reference for complete details on these commands Port mirroring Port mirroring lets you configure a switch port to connect to a port to mirror a specific source port and destination port traffic passing though any switch port. This is only supported between - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 87
FC4-32 32-port blade • FC4-16 16-port blade • FC4-48 48-port blade • FC8-16 16-port blade • FC8-32 32-port blade • FC8-48 48-port blade • FA4-18 application blade • FR4-18i routing and FCIP blade • FC4-16IP iSCSI blade on Fibre Channel ports only Fabric OS Troubleshooting and Diagnostics Guide 73 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 88
CUP frames to a local switch are treated as well-known addresses or embedded frame traffic. • Using firmware download to downgrade to previous Fabric OS releases that do not support port mirroring requires that you remove all port mirroring connections. Port mirroring considerations Before creating - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 89
> --enable. NOTE The enable command enables the port as mirror port. The disable command disables the mirror port configuration. Adding a port mirror connection 1. Log in to the switch as admin. 2. Type portMirror --add slotnumber/portnumber SourceID DestID NOTE The lower 8 bits of the address is - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 90
, port of switch disable or enable, and reboot requirements. Tracing every FICON event affects performance. To avoid this, the default trace mask is set to 0x80000C7b. The mask is a filter where a bit specifies which frames and events will be captured and displayed. For troubleshooting, you - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 91
only on a slot power OFF or ON, for example slots containing the FR4-18i. The Brocade 7500, which is not slot based, requires a reboot. See the Fabric OS Reference for more information on any of these commands. FTRACE is a support tool used primarily by your switch support provider. FTRACE includes - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 92
tunnel Use the following syntax to configure a trace: portcfg -ftrace [slot-number] ge port number [tunnel -id] cfg|del] Enabling a trace 1. Log on to the switch as admin. 2. Enter the portCfg -ftrace command with the following options: portcfg-ftrace ge0 cfg -a 0 -e 1 This disables Auto - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 93
you need to verify that FICON has been set up correctly can be found in the Fabric OS Administrator's Guide. In this chapter •FICON issues 79 •Troubleshooting FICON 80 FICON issues Symptom The Control Unit Port cannot access the switch. Probable cause and recommended action A two byte CHPID - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 94
) and matching cable type, to support the required distance. Both ends of the optical link must have the matching FOSA (SFP) types. Troubleshooting FICON This section provides information gathering and troubleshooting techniques necessary to fix your problem. General information to gather for all - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 95
to know the exact make, model, and firmware of the array in use. • Read Brocade Release Notes for specific version of Fabric OS being installed. The following sources provide useful problem-solving information: • The standard support commands (portLogDump, supportSave, supportShow) or the Fabric - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 96
(FM) v4.1.0 or later. • No license is required to enable FICON support. • There is no special mode setting for FICON. NOTE There is no requirement to have a secure fabric in a single switch topology. Brocade Advanced features software package (Advanced Zoning, Trunking, Fabric Watch, Extended Fabric - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 97
. If it is disabled, type the ficonCupSet fmsmode enable command to enable it. • CUP is only supported on FOS v4.4.0 or later • Add FICON_CUP license • Ensure no device is plugged into port 254 on the Brocade 48000 director. • Switchshow - make sure port shows Disabled (FMS Mode). If not, type the - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 98
action On Fabric OS v6.0.0, Brocade SilkWorm switches do not fully implement all of CUP commands needed to collect all of performance data on switch. Upgrade your switch to Fabric OS v6.1.0, where the performance data is captured. Symptom Switch panic when a firmware upgrade from v5.0.1d to v5 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 99
Troubleshooting FICON NPIV 10 Symptom Upgraded firmware from v5.0.x to v5.2.1a. The Brocade 24000 crashed when new firmware went active. Probable cause and recommended action RNID processing enhancement in firmware. The following message will appear in the switches log: 2007/05/13-07:06:56, [KSWD - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 100
10 Troubleshooting FICON NPIV 86 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 101
iSCSI Issues Chapter 11 If you are having problems with the iSCSI FC4-16IP blade connectivity, use the following chapter to troubleshoot before calling your support provider. NOTE The iSCSI blade FC4-16IP is not supported in the Brocade DCX Backbone. In this chapter •Connectivity 87 •Zoning 89 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 102
port on the FC4-16IP blade to allow only one connection per session by using the following command: switch:admin> iscsiportcfg --modify - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 103
Either create a zoning configuration or set default zoning to All Access using the defZone command. Symptom No DDSet or zoning configuration -commit all -f command. The -f operand is use to force the commit operation, in which case uncommitted changes on other switches are erased. Symptom No - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 104
iSCSI initiator is treated differently in the CHAP database. When a CHAP name is set to the IQN of an iSCSI initiator, it will be used for initiator CHAP targets. Display the port WWN of the iSCSI virtual initiators using nsShow. 90 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 105
92 •Power-on self test 92 •Switch status 94 •Port information 96 •Equipment status 99 •System message log 100 •Port log 101 •Syslogd configuration 102 •Automatic trace dump transfers 104 •Automatic trace dump transfers 104 •Diagnostic tests not supported by M-EOS 9.6.2 and FOS 6.0 106 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 106
: • The output of the supportShow command. • The contents of any trace dump files on the switch. • System message logs (for directors, supportSave saves the system message logs from both of the CP blades). See also to "Automatic trace dump transfers" on page 104. Power-on self test By default, when - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 107
all services Standby FSSK 2: chassis0(0): state not synchronized FSSK 2: Services starting a COLD recovery 2005/03/31-20:12:48, [ 12 GMT 2005 took (0:0:17) 2005/03/31-20:13:13, [BL-1000], 221,, INFO, Paulsa45, Initializing Ports... Enabling switch... Fabric OS Troubleshooting and Diagnostics Guide - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 108
Blades monitor HEALTHY Core Blades monitorHEALTHY Flash monitor HEALTHY Marginal ports monitorHEALTHY Faulty ports monitor HEALTHY Missing SFPs monitor HEALTHY All ports are healthy For more information on how the overall switch status is determined, see the switchStatusPolicySet command - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 109
FC Router BB Fabric ID - The backbone fabric ID for FC routing. The switchShow command also displays the following information for ports on the specified switch: • Module type - The SFP type if an SFP is present. • Port speed - The speed of the Port (1G, 2G, 4G, 8G, 10G, N1, N2, N4, N8, AN, UN). The - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 110
12 Port information Port information Use the following commands to view information about ports. Viewing the status of a port 1. Connect to the switch and log in as admin. 2. Enter the portShow command, specifying the number that corresponds to the port you are troubleshooting. In this example, - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 111
Port information 12 Displaying the port statistics 1. Connect to the switch and log in as admin. 2. At the command line, enter the portStatsShow command. Port of frames er_bad_os 0 Invalid ordered set er_c3_timeout 0 Class 3 frames Troubleshooting and Diagnostics Guide 97 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 112
12 Port information Displaying a summary of port errors for a switch 1. Connect to the switch and log in as admin. 2. Enter the portErrShow command. See the Fabric OS Command Reference for additional portErrShow command 98 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 113
. NOTE The number of fans, power supplies, and temperature sensors depends on the switch type. For detailed specifications on these components, refer to the switch hardware reference manual. The specific output from the status commands varies depending on the switch type. Displaying the status of - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 114
feature enables messages to be saved across power cycles and reboots. Brocade 48000 and Brocade DCX director models maintain an independent system message log for each of the two CP blades. For these models, you should configure syslogd to support chronological system message logs. For details, see - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 115
to the switch and log in as admin. 2. Enter the portLogShow command: brcd5300:admin> portlogshow time task event port cmd args Fri Feb 22 16:48:45 2008 16:48:45.208 SPEE sn 67 NM 00000009,00000000,00000000 16:48:46.783 PORT Rx 64 40 02fffffd,00fffffd,02e2ffff,14000000 16:48:46.783 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 116
) is an IP-based service for logging system messages made available by default on Unix and Linux operating systems. It is available as a third-party application on Windows operating systems, but needs to be installed on Windows. 102 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 117
the switch, and, optionally, setting the facility level. Configuring the host Fabric OS supports a switch:admin> syslogdipadd 1080::8:800:200C:417A switch:admin> syslogdipadd 1081::8:800:200C:417A switch:admin> syslogdipadd 1082::8:800:200C:417A Fabric OS Troubleshooting and Diagnostics Guide - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 118
command. Automatic trace dump transfers You can set up a switch so that diagnostic information is transferred automatically to a remote server. If a problem occurs, you can then provide your customer support representative with the most detailed information possible. To ensure the best service - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 119
the automatic transfer of trace dumps 1. Connect to the switch and log in as admin. 2. Enter the following command: switch:admin> supportftp -e Support auto file transfer enabled. Setting up periodic checking of the remote server 1. Connect to the switch and log in as admin. 2. Enter the following - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 120
tests not supported by M-EOS 9.6.2 and FOS 6.0 The diagnostic tests portTest and spinFab are designed to work between two Brocade-attached switches. These diagnostics will fail if the B-series switch is linked to an M-series switch. 106 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 121
1e:01:23:e0 zoning:OFF switchBeacon:OFF TABLE 20 Switch type to B-Series model converter Switch Type B-Series switch model 1 1600 2 2800 3 2400 4 20x0 5 22x0 9 3800 10 12000 12 3900 16 3200 21 24000 26 3850 27 3250 32 4100 34 200E 42 48000 44 4900 46 7500 55 7600 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 122
A Switch Type TABLE 20 Switch type to B-Series model converter Switch Type B-Series switch model 62 Brocade DCX 64 5300 66 5100 71 300 ASIC Condor2 GoldenEye2 Condor2 GoldenEye2 108 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 123
base of 16, usually written using unique symbols 0-9 and A-F, or a-f. Its primary purpose is to represent the binary code output is in hexidecimal. Switch:admin> nsshow { Type ID = 97 06 = Area (port number) = 06 00 = Port (ALPA) = 0 (not Troubleshooting and Diagnostics Guide 109 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 124
0c 0d 0e 0f 10 11 12 13 14 Decimal 21 22 23 24 25 26 27 28 29 30 Hex 15 16 17 18 19 1a 1b 1c 1d 1e Decimal 31 32 33 34 35 36 37 38 bd be Decimal 191 192 193 194 195 196 197 198 199 200 110 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 125
Hex f1 f2 f3 f4 f5 f6 f7 f8 f9 fa Decimal 251 252 253 254 255 Hex fb fc fd fe ff Fabric OS Troubleshooting and Diagnostics Guide 111 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 126
B Hexidecimal 112 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 127
Guide 53-1000853-01 command cfgShow, 90 defZone, 89 fcLunQuery, 88 iscsiCfg, 89 nsShow, 88, 90 portCfg, 87 portCmd, 87 portShow, 87 command output, 6 common problem areas, 2 symptoms, 2 configdownload fails, 3 configupload fails, 3 configuration download fails, 35 save to a host, 33 switch - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 128
RMF utility, 84 port mirroring, 74 switch panic, 84 troubleshooting steps, 83 unable to 'vary online', 83 FICON errors configured, 53 FICON NPIV troubleshooting, 85 FIPS downgrading firmware, 50 switch boots continuously, 60 114 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 129
55 Brocade DCX error handling, 41 cannot download the requested firmware, 39 cannot upgrade directly to v5.3.0, 47 cannot upgrade directly to v6.0, 47 cannot upgrade to firmware v6.0.0, 49 command fails, 3 default IP filter policies, 48 device-based routing policy is not supported, 54 EX/VEX ports - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 130
(See also NTP), 1 no connectivity between host and storage, 3 no connectivity between switches, 3 no light on LEDs, 3 NS, 20 nsShow, 88, 90 NTP, 1 29 portloopbacktest, 30 ports status of, 96 portShow ipif, 87 iproute, 87 POST, 92 PRLI, 18 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 131
diagnostic information, 104 equipment status, 99 fan status, 99 port information, 96 port log, 101 port status, 96 power supply status, 99 power-on self test, 92 switch status, 94 temperature status, 100 the system message log, 100 Fabric OS Troubleshooting and Diagnostics Guide 117 53-1000853-01 - HP StorageWorks 8/8 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1 - Page 132
configuration, 2 configuration mismatch, 4 content mismatch, 4 resolving conflicts, 64 troubleshooting, 64 type mismatch, 4 zone errors broadcast zone exists, 55 broadcast zone(s), 55 LSAN count, 55 LSAN zone enabled, 55 zoning, 90 118 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01
53-1000853-01
12 March 2008
Fabric OS
Troubleshooting and Diagnostics Guide
Supporting Fabric OS v6.1.0