HP StorageWorks 9100 HP StorageWorks 600 Modular Disk System Maintenance and S
HP StorageWorks 9100 - Extreme Data Storage System Manual
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- HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 1
HP StorageWorks 600 Modular Disk System Maintenance and Service Guide Part Number 495106-001 September 2008 (First Edition) - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 2
of Microsoft Corporation. Intended audience This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels. - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 3
repair ...5 Parts only warranty service ...5 Illustrated parts catalog ...16 Mechanical components...16 System components ...19 Removal and replacement 53 Specifications ...55 Environmental specifications ...55 Storage array specifications ...55 Acronyms and abbreviations...56 Contents 3 - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 4
Index...57 Contents 4 - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 5
period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship is required, you can call the HP Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped with a - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 6
pièce défectueuse, HP se réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, HP supporte l'ensemble des frais le site Web HP (http://www.hp.com/go/selfrepair). Service de garantie "pièces seules" Votre garantie limitée HP peut inclure un service de garantie "pi - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 7
Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten . Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center Customer self repair 7 - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 8
CSR-Verfahren zwingend vorgegeben. Wenn Sie den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service berechnet. Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Customer - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 9
minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP Service Partner) bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR-onderdeel, verzendt - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 10
voor meer informatie over het Customer Self Repair programma van HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.com/go/selfrepair). Garantieservice "Parts Only" Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de bepalingen - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 11
peças. Segundo os termos do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar nenhuma taxa. No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 12
Customer self repair 12 - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 13
Customer self repair 13 - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 14
Customer self repair 14 - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 15
Customer self repair 15 - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 16
-001 - No3 Optional2 1Mandatory-Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2Optional-Parts for which customer self repair is optional. These parts are also designed for customer - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 17
optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. 3No: Kein-Einige Teile sind nicht - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 18
Illustrated parts catalog 18 - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 19
System components Item Description Spare part number 4 I/O module with tray and cable 5 Fan 498472-001 413996-001 6 Power supply 441830-001 7 Power block board kit 455975- - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 20
optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. 3No: Kein-Einige Teile sind nicht - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 21
ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de ge - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 22
screwdriver Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the all warnings and cautions throughout the installation instructions. Removal and replacement procedures 22 - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 23
is not fastened to the rack. • Never stack an HP MDS600 Disk System on top of another HP MDS600 Disk System. • Never place equipment on top of an HP MDS600 Disk System. • Never place an HP MDS600 Disk System on a surface that cannot support up to 163.3 kg (360.0 lb). WARNING: To reduce the risk - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 24
Never reach inside the chassis while the system is powered up. • Perform service on system components only as instructed in the user documentation. WARNING: A and/or the system. Use caution when performing other operations, such as hot-plug installations or troubleshooting. CAUTION: Protect the - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 25
position. WARNING: TIP HAZARD! To reduce the risk of personal injury or damage to the equipment, do not extend the hard drive drawers beyond the supporting surface when the unit is not installed in a rack. WARNING: To reduce the risk of personal injury or damage to the equipment, ensure that only - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 26
2. Remove the hard drive blank. To replace the blank, slide the blank into the bay until it locks into place. Hard drive CAUTION: To prevent improper cooling and thermal damage, do not operate the MDS600 unless all bays are populated with either a component or a blank. To remove the component: 1. - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 27
Hard drive drawer bezel To remove the component: 1. Power down the MDS600 ("Power down" on page 24). 2. Extend the hard drive drawer (on page 25). 3. Remove the hard drives in device bays 2 and 7 ("Hard drive" on page 26). For the location of these device bays, see "Device bay ID numbers (on page 52 - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 28
6. Remove the T-15 Torx screw securing the display board assembly to the hard drive drawer, and then lift the assembly straight up to remove it from the drawer. 7. Turn the display board assembly over and remove the two T-15 Torx screws securing the board to the cover. Removal and replacement - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 29
8. Disconnect the cable from the display board. To replace the component, reverse the removal procedure. Fan To remove the component: 1. Turn the handle counterclockwise. 2. Remove the fan. CAUTION: For best cooling practices, do not operate the enclosure for extended periods with more than one - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 30
Hot-plug I/O module To remove the component: 1. Be sure the hard drive drawer is closed all the way. 2. Disconnect the SAS cables. 3. Release the I/O handle. 4. Push the I/O handle down until it ejects the I/O module. 5. Remove the I/O module. CAUTION: For best cooling practices, do not operate the - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 31
3. Remove the component as indicated. To replace the component, reverse the removal procedure. Hard drive drawer To remove the component: 1. Power down the MDS600 ("Power down" on page 24). 2. Disconnect all cables. 3. Remove all power supplies ("Power supply" on page 30). 4. Remove the fans ("Fan" - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 32
to the equipment, do not extend the hard drive drawers beyond the supporting surface when the unit is not installed in a rack. WARNING: To Never reach inside the chassis while the system is powered up. • Perform service on system components only as instructed in the user documentation. 10. Remove - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 33
12. Compress the cable management arm and push toward the drawer to lock it into place. 13. Release the four locking mechanisms on the rails located on the side and bottom of the drawer. 14. Remove the hard drive drawer. To replace the component: Removal and replacement procedures 33 - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 34
1. Slide the rails back into the chassis. 2. Align the top right edge of the drawer with the flange at the top of the chassis. 3. Align the four rails on the left side and bottom of the drawer bay. 4. Push the drawer in about 25 cm (10 in). Removal and replacement procedures 34 - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 35
5. Release the cable management arm and expand to the rear of the chassis. 6. Push the drawer in another 25 cm (10 in). 7. Install the power block ("Power block" on page 35). WARNING: Pinch hazard-Keep hands out of front and rear of chassis when closing hard drive drawers. 8. Install the hard drives - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 36
b. Slide the cable management arm off the locking plate. 7. Loosen the screw securing the power block to the chassis, press down on the release lever, and then remove the power block. Removal and replacement procedures 36 - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 37
8. Disconnect the signal and power cables on each side of the power block. To replace the component, reverse the removal procedure. Fan board To remove the component: 1. Power down the MDS600 ("Power down" on page 24). 2. Disconnect all cables. 3. Remove all power supplies ("Power supply" on page 30 - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 38
11. Remove the fan cage. 12. Remove the two T-15 Torx screws securing the fan board to the hard drive drawer. 13. Remove the fan board, being careful not to disconnect the two cables. Removal and replacement procedures 38 - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 39
14. Disconnect the cables. To replace the component, reverse the removal procedure. Dual 7-segment display board To remove the component: 1. Power down the MDS600 ("Power down" on page 24). 2. Disconnect all cables. 3. Remove all power supplies ("Power supply" on page 30). 4. Remove the fans ("Fan" - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 40
9. Remove the 7-segment display board. To replace the component, reverse the removal procedure. Power button/UID board To remove the component: 1. Power down the MDS600 ("Power down" on page 24). 2. Disconnect all cables. 3. Remove all power supplies ("Power supply" on page 30). 4. Remove the fans - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 41
9. Remove the power button/UID board. To replace the component, reverse the removal procedure. Cable management arm To remove the component: 1. Power down the MDS600 ("Power down" on page 24). 2. Disconnect all cables. 3. Remove all power supplies ("Power supply" on page 30). 4. Remove the fans (" - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 42
11. Lift up on the tab to release the latch, and then slide the cable management arm off to remove it. 12. Lay the drawer on its side with the hard drive bays facing down. 13. Remove the backplane cover plate. Item 1 2 3 Description Flushmount T-10 Torx screws T-15 Torx screws 5/8-in T-15 Torx - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 43
c. Lift the board up at the front of the drawer, and then remove the backplane board. 15. Disconnect the cables. Item 1 2 3 4 5 Description Fan signal cable Red 12V power cable Black GND cable Fan power cable Power signal cable 16. Remove the cable management arm. To replace the cable management - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 44
CAUTION: To avoid damage to the equipment, be sure that the cables are properly connected. The red cable is 12V. The black cable is GND. 2. Install the backplane board: a. Be sure the board is lined up on the standoffs. b. Install the screws. 3. Connect the LED panel cable. 4. Install the cover. 5. - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 45
the following: • From within HP SIM • From within Survey Utility • From within operating system-specific IML viewers o For NetWare HP ProLiant Essentials Foundation Pack. Array Diagnostic Utility The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 46
panel components Item 1 2 3 4 Description Drawer 1 Drawer 1 diagnostic cable access (For use by authorized HP personnel only) Drawer 2 Drawer 2 diagnostic cable access (For use by authorized HP personnel only) Diagnostic cable access IMPORTANT: Use of the diagnostic cable connectors is reserved - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 47
To access the connectors for diagnostic cables, use a small flat-head screwdriver to lift up and release the access tab. Component identification 47 - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 48
active and it is operating normally. Flashing green (1 Hz) = Do not remove the drive. Removing the drive may terminate the current operation and cause data loss. The drive is rebuilding, or it is part of an array that is undergoing expansion, logical drive extension, a stripe size migration, or RAID - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 49
is enabled from the UID button Blue flashing = Item 1 is in locate mode Off = UID LED is disabled Green = System health is good Off = System is off Amber = Enclosure requires service check: I/O, fan and power supply LEDs, and AC power cables to power supplies. Off = Enclosure is functioning normally - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 50
Item 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 Description Power supply 1 Power On/UID 2 status panel Fan module 1 (Drawer 2) Primary I/O module (Drawer 2) SAS in connector SAS out connector Power supply 3 UID 1 status panel Fan module 1 (Drawer 1) Primary I/O module (Drawer 1) SAS - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 51
LED Green = On Amber = Standby (auxiliary power present) Off = Off Internal Health LED Green = System health is good. Off = System is off. GSI LED Amber = Enclosure requires service check: I/O, fan and power supply LEDs, and AC power cables to power supplies. Off = Enclosure is functioning - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 52
= Normal operation Amber flashing = Fault Off = Fan unseated from connector or failed I/O module LED Green = System activity Amber = Fault Off = Enclosure is powered off. 7-segment display Not supported on the MDS600 UID button/LED (Drawer 1) Blue = UID LED is enabled from the UID button - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 53
. The drive is online, but it is not currently active. Do not remove the drive. Removing a drive may terminate the current operation and cause data loss. The drive is part of an array that is undergoing capacity expansion or a stripe size migration, but a predictive failure alert has been received - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 54
Online/activity Fault/UID LED LED (green) (amber/blue) Flashing irregularly Amber, flashing regularly (1 Hz) Flashing irregularly Off Off Steadily amber Off Amber, flashing regularly (1 Hz) Off Off Interpretation The drive is active, but a predictive failure alert has been received for - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 55
Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Maximum rate of change is 10º C/hr (50º F/hr) Storage -30°C to 60°C (-22°F to 140°F) Maximum rate of change is 20º C/hr (68º F/hr) Relative humidity** Operating 10% to 90% relative - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 56
Acronyms and abbreviations ADU Array Diagnostics Utility GSI global service indicator I/O input/output IML Integrated Management Log SAS serial attached SCSI SATA serial ATA SIM Systems Insight Manager UID unit identification Acronyms and abbreviations 56 - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 57
drive drawer, removing 31 hard drive LEDs 53 hard drives 26 I I/O module 30 IML (Integrated Management Log) 45 L LED, heartbeat 48, 51 LED, system fault 48, 51 LED, system power 51 LED, UID 48 LEDs 46, 51, 53 LEDs, fan 51 LEDs, front panel 48 LEDs, hard drive 53 LEDs, I/O module 51 - HP StorageWorks 9100 | HP StorageWorks 600 Modular Disk System Maintenance and S - Page 58
U utilities 45 W warnings 22 Index 58
HP StorageWorks 600 Modular Disk System
Maintenance and Service Guide
Part Number 495106-001
September 2008 (First Edition)