HP StorageWorks 9100 HP StorageWorks 9100c Extreme Data Storage System user gu
HP StorageWorks 9100 - Extreme Data Storage System Manual
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- HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 1
HP StorageWorks 9100c Extreme Data Storage System user guide Part number: 496784-001 First edition: September 2008 - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 3
amber Is the system power LED amber Is the power supply LED amber Is the SAS controller LED amber Is the fan LED amber Is the UID module System Status LED amber Recognizing hard drive failure 27 27 27 27 28 28 28 29 29 29 9100c Extreme Data Storage System user guide 3 - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 4
Factors to consider before replacing hard drives 29 Automatic data recovery (rebuild 29 A Parts catalog 31 B Rack and environmental requirements Rack planning resources Rack warnings Environmental requirements Space and airflow requirements Temperature requirements Power - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 5
Figures 1 Exploded view 32 9100c Extreme Data Storage System user guide 5 - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 6
Tables 1 Document conventions 7 2 LED Hard drive LED combinations 21 3 POST codes 23 4 Error codes 24 5 ExDS 9100c parts list 33 6 - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 7
About this guide This guide provides information about the HP StorageWorks 9100c Extreme Data Storage System (ExDS9100c) enclosure. Intended audience This guide is intended for use by system administrators and technicians who are experienced with the following: • SAN management • Network - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 8
Product serial numbers • Error messages • Operating system type and revision level • Detailed questions IMPORTANT: Support issues must be associated with the serial number of the ExDS 9100 solution, not the individual devices. When reporting an issue to HP, provide the serial number assigned to the - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 9
/manuals • http://www.hp.com/support/downloads Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to [email protected]. All submissions become the property of HP. 9100c Extreme Data Storage System user guide - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 10
10 About this guide - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 11
1 Overview The HP StorageWorks ExDS 9100c includes the following hardware and firmware features: • 2U rack profile • 3.5 inch, 1TB • Fans • Power supplies • Active/Active firmware with transparent LUN failover • Online firmware update capability 9100c Extreme Data Storage System user guide 11 - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 12
12 Overview - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 13
2 Components Front panel components Item Description 1 Heartbeat LED 2 Fault ID LED Hard drive bay numbers Item 3 4 Description UID button/LED Hard drives 9100c Extreme Data Storage System user guide 13 - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 14
ID module (with Power/Standby button) Power supply 2 Seven-segment display The seven-segment display displays Power On Self Test (POST) and system status information. During normal operation the display will read "on". For information about the seven-segment display, see Seven-segment display LEDs - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 15
, and accumulators with general household waste. Use the public collection system or return them to HP, your authorized HP Partners, or their agents. For more information about proper disposal, contact an HP Authorized Reseller or Service Provider. 9100c Extreme Data Storage System user guide 15 - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 16
two types of caching: • Posted-write caching-the controller writes user data in the cache memory on the module rather than directly to the drives. Later, when the storage system is idle, the controller writes the data to the drive array. • Read-ahead caching-the controller detects sequential - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 17
have the latest firmware. For firmware and software updates, see the HP support website http://www.hp.com/support. IMPORTANT: Because this device is part of the ExDS 9100 solution, see the ExDS 9100 administration guide for detailed instructions. 9100c Extreme Data Storage System user guide 17 - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 18
You can receive proactive support alerts, such as Customer Advisories, as well as updates on drivers, software, firmware, and customer replaceable components, using e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice at the following HP website: http://www.hp.com/go/myadvisory . 18 - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 19
(UID) button/LED 4 Hard drives Status Green-System activity nl Off-No system activity Amber-Fault condition exists nl Off-No fault condition exists Blue-Identified nl Blinking blue-Active remote management nl Off-Not identified See Hard drive LEDs 9100c Extreme Data Storage System user guide 19 - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 20
Hard drive LEDs Item 1 2 Description Fault/UID LED (amber/blue) Online/activity LED (green) 20 LED descriptions - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 21
, a spare, or not configured as part of an array. NOTE: Predictive failure alerts are generated by system management software and occur only when the enclosure is connected to a Smart Array controller. The ExDS9100c includes a Smart Array controller. 9100c Extreme Data Storage System user guide 21 - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 22
Power supply LEDs This enclosure supports hot-plug redundant power supply in a 1+1 confi button Down button Display Use Scrolls the display up Scrolls the display down Display area for POST and system status codes Codes consist of four characters, but only two characters are displayed at a time. - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 23
have been registered. S8 The Serial Output Buffer initialization is complete. S9 Product ID and controller ID have been set. SA OS Services object construction is complete. SB HCS initialization is complete. SC Task creation is complete. 9100c Extreme Data Storage System user guide 23 - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 24
, restart enclosure. If error persists, contact HP support. Log error, contact HP support, replace controller. Log error, contact HP support, replace cache module. Log error, contact HP support, replace controller. Log error, contact HP support, verify cabling. If error persists, replace controller - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 25
Green - System activity Blinking amber - Fault condition Off - No system activity CAUTION: Do not remove a controller from the chassis while the controllers status LED is green. Removing an active controller (green LED) may result in data loss. 9100c Extreme Data Storage System user guide 25 - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 26
Power/UID module LEDs Item 1 2 3 4 Description UID button and LED Heartbeat LED System fault LED Power/Standby button and LED Status Blue-Identified Off-Not identified Green-Normal Off-There may be a fault or the power - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 27
5 Troubleshooting If the enclosure does not initialize If the enclosure does not initialize, check the seven-segment display for error messages. See Seven-segment display LEDs. • Check rear panel fault LEDs to isolate failed component. See Chapter 4. 9100c Extreme Data Storage System user guide 27 - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 28
have a damaged connector, or it may have failed. • The system may have experienced a short. Controller firmware may be corrupted. • The system midplane and/or power button/LED assembly may need to be has clicked in place. • Contact an authorized service provider for assistance. 28 Troubleshooting - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 29
data cannot be reconstructed and is likely to be permanently lost. Time required for a rebuild • The time required for a rebuild varies considerably, depending on several factors: • The priority that the rebuild is given over normal I/O operations 9100c Extreme Data Storage System user guide 29 - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 30
less time to rebuild. System performance is affected during the rebuild, and the system is unprotected against further data from backup. Handling hard drive failures IMPORTANT: Because this device is part of the ExDS 9100 solution, see the ExDS 9100 administration guide for detailed instructions - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 31
HP HP repair the product. If you request repair from HP, you may be charged for the repair depending on the product warranty. No CSR-The part is not available for customer self repair. For assistance, contact an HP-authorized service provider. newpage pi 9100c Extreme Data Storage System user guide - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 32
Figure 1 Exploded view nl 32 Parts catalog - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 33
service provided for this product, see the warranty information website at http://www.hp.com/go/storagewarranty. • To order a replacement part, contact an HP-authorized service provider or see the HP Parts Store online at http://www.hp.com/buy/parts. 9100c Extreme Data Storage System user guide - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 34
34 Parts catalog - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 35
see the white paper on high-density deployment at the HP website: http://www.hp.com/products/servers/platforms. Rack warnings WARNING! To reduce section. Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and Extreme Data Storage System user guide 35 - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 36
HP enclosures draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 37
particular attention to the plug, electrical outlet, and the point where the cord extends from the storage system. To connect AC power cords: 1. Connect the power cords to the power supplies. 2. Connect or national electrical wiring codes, such 9100c Extreme Data Storage System user guide 37 - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 38
certified grounding-type devices. Because of the high ground-leakage currents associated with multiple enclosures connected to the same power source, HP recommends the use of a power distribution unit (PDU) that is either permanently wired to the building's branch circuit or includes a nondetachable - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 39
standing on conductive floors or dissipating floor mats. • Use conductive field service tools. • Use a portable field service kit with a folding static-dissipating work mat. If you do not have with product installation, contact an authorized reseller. 9100c Extreme Data Storage System user guide 39 - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 40
40 Electrostatic discharge - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 41
humidity of 95% is based on a maximum temperature of 45°C (113°F). Altitude maximum for storage corresponds to a pressure minimum of 70 KPa. 3Maximum allowable altitude change rate is 457 m/min (17.64 in) 24.6 kg (57.7 lb ) 17.14 kg (37.7 lb) 9100c Extreme Data Storage System user guide 41 - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 42
42 Specifications - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 43
classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user. FCC rating label The FCC rating label on the device shows the classi from that to which the receiver is connected. 9100c Extreme Data Storage System user guide 43 - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 44
this product, contact us by mail or telephone: • Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC declaration, contact us - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 45
Union. For compliance requirements, users should verify with their supplier, local HP office or Telecommunications authority. Disposal of waste equipment by users in ce, your household waste disposal service or the shop where you purchased the product. 9100c Extreme Data Storage System user guide 45 - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 46
Japanese notice BSMI notice Korean notice Class A equipment Class B equipment 46 Regulatory compliance notices - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 47
Power cord statement for Japan 9100c Extreme Data Storage System user guide 47 - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 48
48 Regulatory compliance notices - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 49
, 13 LED descriptions, 19 G grounding methods, 39 requirements, 37 H hard drives enclosure bay numbers, 13 LED descriptions, 20 recognizing hard drive failure, 29 help, obtaining, 8 HP technical support, 8 J Japanese notice, 46 K Korean notices, 46 9100c Extreme Data Storage System user guide 49 - HP StorageWorks 9100 | HP StorageWorks 9100c Extreme Data Storage System user gu - Page 50
fications, 41 enclosure, 41 environmental, 41 static electricity, 39 Subscriber's Choice, HP, 9 symbols in text, 7 T technical support HP, 8 service locator website, 9 temperature requirements, 36 text symbols, 7 troubleshooting hard drives, 21 powering on, 27 U UID module description, 16 LED
HP StorageWorks
9100c Extreme Data Storage System user
guide
Part number: 496784–001
First edition: September 2008