HP StorageWorks 9100 HP StorageWorks ExDS9100c/X9720 Storage System Controller
HP StorageWorks 9100 - Extreme Data Storage System Manual
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- HP StorageWorks 9100 | HP StorageWorks ExDS9100c/X9720 Storage System Controller - Page 1
HP StorageWorks ExDS9100c/X9720 Storage System Controller Customer Self Repair Instructions Customer self repair (CSR) The following . • Verifying component failure-Before replacing a component, confer with HP technical support to verify that the hardware component has failed and that you - HP StorageWorks 9100 | HP StorageWorks ExDS9100c/X9720 Storage System Controller - Page 2
storage system administration guide for additional information. Error codes The seven-segment display indicates Power On Self Test (POST) and system status information. During normal operation, the display will read "on." Hn30 Hn31-66 Hn67 Hardware er- Log error, contact HP support in data loss. - HP StorageWorks 9100 | HP StorageWorks ExDS9100c/X9720 Storage System Controller - Page 3
4. Remove the controller from the chassis: a. Squeeze the controller thumb latch (1) and rotate the latch handle down (2). b. Pull the controller straight out of the chassis (3). IMPORTANT: As you pull the controller out of the enclosure, keep it level until it is completely out of the chassis. If - HP StorageWorks 9100 | HP StorageWorks ExDS9100c/X9720 Storage System Controller - Page 4
is installed. Go to the HP support website for your device, and if newer firmware is available, download the firmware from the Web and install it on the controller(s). IMPORTANT: See the storage system administration guide for additional instructions. The management software may automatically - HP StorageWorks 9100 | HP StorageWorks ExDS9100c/X9720 Storage System Controller - Page 5
the storage system responds as follows: • Cold boot method If a second controller is installed while the device is powered off, the system component Follow instructions shipped with the replacement part. Additional information HP: http://www.hp.com HP support: http://www.hp.com/support Page 5
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HP StorageWorks
ExDS9100c/X9720 Storage
System Controller Customer Self
Repair Instructions
© Copyright 2009 Hewlett-Packard Development Company, L.P.
First edition: November 2009
The information in this document is subject to change without notice.
Printed in Singapore.
www.hp.com
*496785-002*
Customer self repair (CSR)
The following information is included in all CSR documents:
•
Before you begin
—
Component-specific precautions or notices. Be
sure to read and observe these statements.
•
Verifying component failure
—
Before replacing a component, confer
with HP technical support to verify that the hardware component has
failed and that you are authorized to replace it. Verification proced-
ures may include:
•
Viewing LED illumination patterns on the enclosure and the com-
ponent.
•
Viewing system event logs or other reports generated by systems
management tools.
•
Removing the failed component
—
Procedural steps to properly remove
the component, including illustrations.
•
Installing the replacement component
—
Procedural steps to properly
install the component, including illustrations.
•
Verifying component status
—
After replacing the component, verify
that the replacement component is operating properly. Verification
procedures may include:
•
Viewing LED illumination patterns on the enclosure and the com-
ponent.
•
Viewing system event logs or other reports generated by systems
management tools.
Before you begin
CAUTION:
When handling system components, there is a danger to
equipment from electrostatic discharge (ESD). Use proper
anti-static protection at all times:
•
Keep the replacement component in the ESD bag until needed.
•
Wear an ESD wrist strap grounded to an unpainted surface
of the chassis.
•
If an ESD wrist strap is unavailable, touch an unpainted surface
of the chassis before handling the component.
•
Never touch connector pins.
CAUTION:
Be sure the replacement is available before removing the failed
component. Removing a component impacts airflow and cooling
within the enclosure.
IMPORTANT:
This controller replacement does not include a cache module
or batteries. You must remove these components from the failed
controller and install them on the replacement controller.
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