HP StorageWorks D2D HP ProLiant DL165 Generation 5 Server Maintenance and Serv
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- HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 1
HP ProLiant DL165 Generation 5 Server Maintenance and Service Guide Part number 449863-002 Second edition May 2008 - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 2
set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. AMD is a trademark of Advanced Micro Systems, Inc. - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 3
...36 Pre-Installation Procedure ...37 Post-installation instructions ...37 Server Warnings and Cautions ...37 Symbols on Equipment...38 Powering Down the Server ...39 System Covers ...39 Top Cover...39 Top Middle Cover ...40 Drives...41 Cable Management ...42 Cable Connections...43 Drive Bay - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 4
Bar ...83 BIOS Update...91 Clear CMOS...92 Power-On Self-Test (POST)...92 POST Error Indicators ...92 POST Error Message Definition ...93 POST Related Troubleshooting ...96 Physical and Operating Specifications ...97 System Unit ...97 Index ...101 Contents 4 - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 5
Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 6
pièce défectueuse, HP se réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, HP supporte l'ensemble des frais le site Web HP (http://www.hp.com/go/selfrepair). Service de garantie "pièces seules" Votre garantie limitée HP peut inclure un service de garantie "pi - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 7
due categorie di parti CSR: • Obbligatorie - Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio. • Opzionali - Parti la cui riparazione da parte del cliente è facoltativa - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 8
Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 9
componentes CSR se clasifican en dos categorías: • Obligatorio: componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 10
minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP Service Partner) bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSRonderdeel, verzendt - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 11
diretamente ao cliente. Existem duas categorias de peças CSR: • Obrigatória - Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. • Opcional - Peças cujo reparo feito pelo cliente é opcional - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 12
Customer self repair 12 - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 13
Customer self repair 13 - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 14
Customer self repair 14 - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 15
Customer self repair 15 - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 16
list Item Description 1 Top cover 2 Rail kit - left 3 Hard drive cage 4 ODD bezel blank 5 Hard drive bezel blank 6 Top middle cover 7 System fan 8 Chassis 9 Rail kit - right 10 Air baffle 11 PCI cage Spare part Customer self number repair 454347-001 Mandatory1 461513-001 - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 17
optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. 3No: Kein-Einige Teile sind nicht - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 18
ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de ge - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 19
Illustrated parts catalog 19 - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 20
Components Spare Parts List Item Description Spare Part Number 1 System Fan 457873-001 2 Cable Assy USB 452338-001 3 Cable SATA 250mm 452333-001 4 Cable IDE ODD 454356-001 5 Non-hot-plug SATA Hard Drive 399968- - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 21
-001 452335-001 457871-001 N/A Customer Self Repair Optional2 Mandatory1 Mandatory1 Mandatory1 Mandatory1 System components with hot-plug HDD Table 3 System Components Spare Parts List Item Description 1 System Fan 2 Backplane two bays SAS/SATA Hard Drive 3 Cable Assy USB 4 Cable SAS - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 22
Opteron 2356, 2.3 GHz, 95W IC, uP, Opteron 2354, 2.2 GHz, 75W Processor Heat Sink System Board 650-W Power Supply HL/HH PCIe x8 LP Riser Card FL/FH PCIe x16 Riser Card If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2Optional-Parts for - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 23
optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. 3No: Kein-Einige Teile sind nicht - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 24
before you call HP: • Technical support registration number (if applicable) • Products serial number • Products model name and number • Applicable error messages • Add-on boards or hardware model number and serial number • Third-party hardware or software model number • Operating system type and - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 25
identifying and describing the connectors, switches, buttons, and LED indicators located on the front panel, rear panel, system board and hard drives of the HP ProLiant DL165 G5 server. Connectors and Components Front Panel Components Figure 1 Front panel components Item 1 2 3 4 5 6 7 8 9 10 11 - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 26
LAN port for NIC2 Captive thumbscrew for top cover Serial port (teal) Low profile/Half length expansion slot Full Height/Full Length expansion slot T10/T15 Wrench Thumbscrew for PCI cage UID LED button VGA port HP LO100i Management LAN Port Two rear USB 2.0 ports GbE LAN port for NIC1 PS/2 keyboard - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 27
board components Figure 3 System board components Designator Description 1 J22 Top: PS/2 mouse port Bottom: PS/2 keyboard port 2 NIC2 Top: LAN port 2 Bottom: LAN port 1 3 J16 Top: USB 2.0 port Bottom: USB 2.0 port 4 CN21 Management port 5 CN20 Top: Serial port Bottom: VGA port - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 28
11 P26 Chassis ID jumper 12 XU3 BIOS socket 13 J21 Internal USB connector 14 P20 Password jumper 15 J20 PSMI 16 J1 RPS 17 P10 18-Pin front panel port 18 P19 5-Pin system fan 6 header 19 P25 IDE channel 20 SATA1 SATA1 connector 21 SATA2 SATA2 connector 22 SATA3 - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 29
configuration switch settings Jumper P20 P26 P27 Status 1-2, password enable 1-2, default setting 2-3, default setting System Switches NMI button (SW5) If the system crashes or stops operating, you can momentary press the NMI button (SW5) to manually force the server to issue a Non-Maskable - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 30
descriptions of internal and external status LED indicators located on the: • Front panel • Rear panel • System board These LED indicators aid in problem diagnosis by indicating the status of system components and operations of the server. Front panel LED indicators The front panel LED indicators - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 31
location Table 5 Power LED indicator status Component Power LED indicator Status Steady green Steady Amber Off Description The server is operating normally. The server is system off or in hibernation with A/C power. The server is system off without A/C power. Connectors, Switches, and LEDs 31 - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 32
Hard drive activity LED indicator The status of hard drives installed in the server is indicated by the drive activity LED indicator located on the front panel of the server. Figure 7 Drive activity LED indicator Table 6 Hard drive activity LED indicator status Item 1 LED indicator Status - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 33
Table 6 Hard drive activity LED indicator status Item LED indicator 2 Drive Online/Error LED indicator Status Description Flashing green during a • The drive is currently performing an I/O drive activity (if activity. command is outstanding • The drive is a member of a RAID volume. - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 34
Rear panel LED indicators The LAN port on the rear panel has two LED indicators that allow monitoring of network activity. Figure 8 LAN/LED indicators location Table 7 LAN/LED indicator states Item Component 1 LAN activity status LED indicator Status Flashing green Off 2 LAN network speed - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 35
System board LED indicator The system board contains one LED indicator for use during troubleshooting operations. Figure 9 System board LED indicator Table 8 System board LED indicator Item Component 1 LED indicator Status Green Description System state show Connectors, Switches, and LEDs 35 - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 36
HP ProLiant DL165 G5 server. Review the specifications of a new component before installing it to make sure it is compatible with the server. When you integrate new components into the system, record its model alphabetically labeled instructions correspond to the HP ProLiant DL165 G5 Server Support - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 37
• Use conductive field service tools. Pre-Installation Procedure Perform the steps below before all components are installed according to the described step-by-step instructions. 2. Reinstall the rear cage, air baffle, peripherals, and system cables that you have removed. 3. Reinstall the top cover. - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 38
the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason. WARNING: To health and safety requirements and guidelines for manual material handling. These symbols, on power supplies or systems, indicate that the equipment is supplied by - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 39
noise has stopped. 5. Disconnect all external peripheral devices from the server. System Covers The top cover and top middle cover are both detachable. You replace a server component. The middle cover needs to be removed to service the SAS/SATA backplane board and optical drive. Top Cover To remove - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 40
Figure 10 Removing the Top Cover To reinstall the top cover: 1. Align the top cover to the chassis and then slide it toward the front panel to position it into place. 2. Once the cover is attached to the chassis, tighten the captive screw on the rear panel with a T-15 screwdriver. Figure 11 - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 41
two on the top middle cover) to securing the top middle cover to the chassis. Figure 13 Reinstalling the Top Middle Cover Drives The server supports up to five drive bays - four drive bays for 3.5-inch hard disks drive and one drive bay for optical disc drive. Removal and Replacement Procedures - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 42
Always follow good cable management practices when working inside the computer. • crease a SATA data cable. • Do not rely on components like the drive cage, power supply, or system cover to push cables down into the chassis. The next steps illustrate the removal of power cables from connectors - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 43
P10 Backplane P11 Optical disc drive P5 System board Power Supply RPS Management Interface connector The following table provides the system board designators that various cables plug into. For more detailed information about system board components, see "System board components" on page 27 - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 44
for 3.5-inch hard disk drives and one drive bay for an optical media drive. Figure 15 System Drive Bays Item Description 1 Optical Media Device Bay 2 3.5 Inch Hard Disk Drive Bays (four) The HDD bays support both non-hot-plug and hot-plug SATA drives, as well as hot-plug SAS drives. Optical - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 45
. CAUTION: Do not discard the bezel blank. If the optical drive is removed in the future, you must reinstall the bezel blank to maintain proper system function. Removal and Replacement Procedures 45 - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 46
Figure 17 Removing the Bezel Blank To install the optical drive: 1. Slide the optical drive assembly into the chassis. Figure 18 Installing the optical drive 2. Remove the middle cover and connect the IDE data and power cables to their corresponding connectors on the optical drive. Removal and - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 47
Removing the optical drive IMPORTANT: If you removed an optical drive without plans of installing a new one, you must reinstall the blank to maintain proper system airflow. Removal and Replacement Procedures 47 - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 48
Hard Drives The drive bays on the front panel can accommodate up to four hard drives. You can install either SAS hard drives or SATA hard drives in the server. Hard drives installed in the server are labeled from Device 1 to Device 4, from left to right, when viewed from the front of the server. - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 49
is removed in the future, you must reinstall the hard drive blank to maintain proper system airflow. 2. Install a hard drive. a. Push the hard drive assembly into the drive carrier latch to pull the drive out of the cage. Make sure to support the drive when pulling it out of the cage. 3. Pull the hard - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 50
Figure 24 Removing the hot-plug hard drive To install a non-hot-plug hard drive: 1. Loosen four screws from the top part of the carrier. 2. Put the non-hot-plug hard drive disk into the carrier. 3. Fasten the HDD to the carrier using the screws (two on each side). Figure 25 Installing the non-hot- - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 51
-plug hard drive disk to the carrier To install a non-hot-plug hard drive in the server: 1. Remove the hard drive blank from front of system if installed. 2. Push the hard drive assembly into the drive bay until it stops. 3. Fasten the screw with the T-15 wrench provided to secure the - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 52
drive from the carrier. Figure 29 Removing the non-hot-plug hard drive assembly SAS/SATA HDD Backplane The following figures show the front and back side of the backplane. Removal and Replacement Procedures 52 - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 53
Figure 30 Backplane connectors (component side) Item Description 1 Screw Holes 2 LED indicators 3 Headers for Hard Drive Figure 31 Backplane connectors (solder side) Item 1 2 3 Description Header for backplane aligns to backplane inter-connection SATA Signal Cable Connector SGPIO header - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 54
Item Description 4 PSOC F/W programming header 5 4- pin power connector WARNING: Ensure that the system is powered off and all power sources have been disconnected from the server. Voltages are present at various locations within the server whenever an AC - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 55
Figure 33 Removing the backplane To install the backplane: 1. Orient the backplane so that the notches on the board align with the two hooks on the drive cage and press the board down until it clicks into place. 2. Secure the backplane with two screws. Figure 34 Installing the backplane 3. Install - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 56
The HP ProLiant DL165 G5 Server supports two AMD dual and quad core processors. If a single processor is installed, then use socket 0. When two processors are used, the server supports boot functions through the processor installed in processor socket 0. However, if processor 0 fails, the system can - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 57
Figure 36 Removing the air baffle To remove the heat sink: 1. Loosen the two mounting pins. 2. Lift the heat sink away from the system board. CAUTION: Place heat sink down in an upright position with the thermal patch facing upward. Do not let the thermal patch touch the work - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 58
or dust contaminants are evident. 2. Apply the thermal grease compound to the CPU contact surface, to brush a thin coat to cram the gap. CAUTION: HP recommends using Shin-Etsu X-23-7783D thermal grease compound for your ProLiant server. 3. Apply all the grease to the top of the processor in one - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 59
the heat sink with excessive grease can also cause the grease to spread over the processor pins or the system board base, which can cause electrical shorts that damage the system. To install the new processor: 1. Insert the processor into the socket, using the key on the processor. CAUTION: With - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 60
the processor CAUTION: To prevent overheating or a possible system crash, use only a heat sink model specified for the HP ProLiant DL165 G5 server. To install the heat sink: 1. Properly align the heat sink mounting pins to the system board mounting holes. 2. Tighten the mounting pins clockwise - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 61
the air baffle Memory The HP ProLiant DL165 G5 server has eight DIMM slots that support up to 32 GB maximum system memory (4GB in each of the eight DIMM slots). You must adhere to the following guidelines when adding or replacing memory modules: • For 2P system, both physical processors must be - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 62
To remove memory module: 1. Completely open the holding clips securing the module. 2. Gently pull the memory module upward to remove it from the slot. Figure 44 Removing a memory module CAUTION: Place the memory module on a static-dissipating work surface or inside of an anti-static bag. To install - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 63
slots to the slots positioned at a 90° angle from the system board. NOTE: Users have the option to replace the single Slot PCI Express riser card in Slot 1 with a PCI-X model using the PCI-X riser card option kit. This will allow support for PCI-X devices. Removal and Replacement Procedures 63 - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 64
Riser card (x4 link with x8 slot) PCI cage To remove the PCI cage: NOTE: Disconnect all cables connecting an existing expansion board to the system board. 1. Loosen the two captive screws that secure the PCI cage to the chassis. 2. Lift the PCI cage away from the chassis. Removal and Replacement - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 65
Figure 49 Removing the PCI cage Installing PCIe/PCI Riser Board The system supports up to two riser boards at a time. Use only HP supported expansion boards that meet the following specifications: • Compliance ○ PCI Express x4 or x8 ○ PCI-X (available only when the optional PCI-X riser board is - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 66
Figure 50 Removing the HTX riser card To remove the PCIe riser card: 1. Loosen the two screws securing the riser card to the PCI cage. 2. Push the riser card down and away from the PCI cage. Figure 51 Removing the PCIe riser card (1) Removal and Replacement Procedures 66 - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 67
Figure 52 Removing the PCIe riser card (2) To install the HTX riser card: 1. Align the two riser card slots to the standoff on the PCI cage, and then push the card up. 2. Install and tighten the two screws that secure the riser card to the PCI cage. Figure 53 Installing the HTX riser card To install - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 68
Figure 54 Installing the PCIe riser card (1) Figure 55 Installing the PCIe riser card (2) To remove the slot cover: 1. Loosen the screw(s) that secure(s) the slot cover(s) to the chassis. 2. Remove the slot cover(s) on the PCI cage. CAUTION: Do not discard the slot cover. If the expansion board is - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 69
Figure 56 Removing the slot cover (1) Figure 57 Removing the slot cover (2) To install the PCI card: 1. Slide the expansion board into the slot, aligning the board with its matching connector. Firmly press the board to seat it properly on the slot. 2. Tighten the screw that secures the card to the - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 70
expansion slot. b. Press the PCI card straight down into the expansion slot on the system board. 2. Align the PCI cage to the system board expansion slot, and then press it down to ensure full connection to the system board. 3. Tighten the two captive screws to secure the PCI cage to the chassis - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 71
Installing the PCI cage with PCI card Figure 61 Securing the PCI cage 4. Connect the necessary cable(s) to the board. System Battery The server uses nonvolatile memory that requires a battery to retain system information when power is removed. This 3-volt lithium coin cell battery is located on the - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 72
following reminders when replacing the system battery: • Replace the battery with the same type as the battery recommended by HP. Use of another battery may water or fire. Dispose of used batteries according to manufacturer's instructions. CAUTION: Loss of BIOS settings occurs when the battery is - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 73
2. Loosen the nine screws that secure the system board to the chassis. 3. Slide the system board back, up and out of the chassis. Remove the system board from the chassis. Figure 64 Removing the system board To replace the system board: 1. Align the system board I/O connectors to their openings and - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 74
shock hazards and/or damage to the equipment. • Installation of power supply units should be referred to individuals who are qualified to service server systems and are trained to deal with equipment capable of generating hazardous energy levels. • DO NOT open the power supply unit. There are - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 75
Figure 67 Removing the non-hot-plug power supply To replace the non-hot-plug power supply: 1. Align the non-hot-plug power supply to the right location next to the motherboard. 2. Align the screw holes on the non-hot-plug power supply with the screw holes on the chassis (one on the top of the power - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 76
Figure 69 Hot-plug Power Supply Unit To remove the hot-plug power supply: 1. Disconnect the power cable connecting the hot-plug power supply and the mother board. 2. Press the purple colored handle. 3. Slide the hot-plug power supply out of the power supply bay. Figure 70 Removing the hot-plug power - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 77
Installing the hot-plug power supply System Fan The server has six system fans located on the chassis' center wall. The figure below identifies the system fans by their device number and shows their corresponding cable connections. Figure 72 System fan connections Removal and Replacement Procedures - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 78
P17 on the system board System fan 6 P19 on the system board System fans 1 to 5 are for the memory modules and processors, while system fan 6 is for the PCI slots and system chipsets. A new system fan can be installed to allow the server to operate properly in case a default system fan becomes - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 79
Figure 74 Installing the system fan Removal and Replacement Procedures 79 - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 80
uses BIOS to boot up the system. BIOS software is a ROM-based firmware that allows reliability, manageability, and connectivity for server platforms. data and exit all open applications, then restart the server. 2. When the HP logo is displayed during POST, press F10 into BIOS Setup Utility. If you - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 81
user-configurable for one of the following reasons: • The field value is auto-configured or auto-detected. • The field value is informational only. • The field is password display highlight. To load default system values. To save changes and close the Setup Utility. Diagnostic tools and Setup - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 82
Figure 75 Setup utility general help screen Press F1 to get the general help message box. Diagnostic tools and Setup Utilities 82 - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 83
Setup Utility Menu Bar The BIOS Setup Utility provides a menu bar with the menu selections. The menu bar choices are described in the topics below. Main Menu Figure 76 Main menu of the BIOS setup utility Diagnostic tools and Setup Utilities 83 - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 84
items: • View BIOS build date and version. • View CPU type / CPU speed. • View System memory size. • View System serial number. • View MAC address for the embedded NIC. • Set Server Asset Tag. • Set system time and date. • Set boot features: ○ Enable or Disable the BIOS summary display. ○ Turn - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 85
malfunction. To correct the settings, press F9 key to restore the default settings. • CPU Configuration --- Configure and view the current CPU configuration USB Configuration --- Configure the USB support. • PCI BUS Configuration --- Configure video card support function. Diagnostic tools and Setup - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 86
Figure 79 IPMI submenu of the BIOS setup utility • SEL Configuration --- Configure of the BMC System Event Log. • Serial Port Configuration --- Select to configure system serial ports. • LAN Configuration --- Select for LAN configuration. • Watchdog Configuration --- Select to configure POST - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 87
. • Boot Device Priority --- Use this screen to specify the order in which the system checks for a boot device. • Embedded NIC Port 1 PXE --- Use this screen to configure the embedded NIC Port 1 PXE boot option. The default is enabled. • Embedded NIC Port 2 PXE --- Use this screen to configure the - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 88
Security Menu Figure 81 Security menu of the BIOS setup utility 1 Diagnostic tools and Setup Utilities 88 - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 89
Figure 82 Security menu of the BIOS setup utility 2 Diagnostic tools and Setup Utilities 89 - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 90
you to configure access for system users. To set a new administrator password: 1. In the Security screen, select a set password field - Change Administrator Password, and then press Enter. 2. Type a new password in the Enter New Password box. 3. The password may consist of up to six characters - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 91
made. (You can also press Esc key.) • Discard Changes --- Discard any changes you have made. (You can also press F7 key.) • Load Optimal Defaults --- Load the factory default values for all items. (You can also press F9 key.) BIOS Update Perform the steps below to update BIOS: 1. Download the Smart - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 92
-installation instructions. 6. During POST, press F10 to access the Setup Utility. 7. Load setup defaults by pressing F9. 8. Set time, date, and other system values. 9. Press F10 to close the Setup Utility. NOTE: Clearing CMOS restore all system configurations and password default settings. Power - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 93
readjusting the system time in the Setup Utility. PS2 mouse not found Mouse not working. Verify the mouse cable is securely connected to the mouse port (not the keyboard port) on the rear panel of the server. If the problem persists, replace the mouse or contact your HP Customer Support provider - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 94
Password is incorrect after retried a few times. Users might need to reset the password. Keyboard controller failed test. This may indicate a problem with system . System halts after displaying this message. If the problem persists, contact HP Customer Support. Diagnostic tools and Setup - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 95
device has an operating system installed. If the problem persists, contact your HP Customer Support provider. Fan Solution Not Sufficient! The non-redundancy fan is not installed, user Critical Failure Detected - System Shutting should install the system fan. The system will Down in 15 Seconds - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 96
Event Log full Description / Corrective Action You must enter BIOS Setup Utility and then Clean the System Event Log. POST Related Troubleshooting Perform the following procedures when POST fails to run, displays error messages. If the POST failure is during a routine boot up, check the following - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 97
Specifications This chapter provides physical and operating specifications for the HP ProLiant DL165 G5 server. Specifications include: System Unit Table 13 Hardware Specifications Item Processor socket Processor support Chipset Hardware monitoring device Gigabit Ethernet controller SATA and IDE - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 98
Table 13 Hardware Specifications Item Thermal solution Components Six system fans Table 14 Physical Dimensions Item System board platform System board dimension Server dimensions Rack Server weight Description ATX (Advanced Technology Extended) 304.8 mm x 342.9 mm (12 in x 13.5 in) 448W * 43H * - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 99
Table 16 Non-Hot-Plug Power Supply Specifications Item Dimensions (H x W x D) Weight (approximate) Input requirements: Rated input voltage Normal line voltage Line frequency Rated input current BTU rating Power supply output power: Rated steady state power Maximum peak power Temperature range: - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 100
Table 17 Hot-Plug Power Supply Specifications Item Dimensions (H x W x D) Weight (approximate) Input requirements: Rated input voltage Normal line voltage Line frequency Rated input current BTU rating Power supply output power: Rated steady state power Maximum peak power Temperature range: Operating - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 101
system fan, 77 top cover, 39 hardware configuration tools, 36 hardware specifications chipset, 97 default media storage, 97 hardware monitoring device, 97 I/O ports, 97 I/O subsystem, 97 LAN controller, 97 memory, 97 optional storage, 97 power supply unit, 97 processor socket, 97 processor support - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 102
symbol, 38 warning, 37 HP authorized reseller, 24 contact information, 24 technical support, 24 technical support requirements, 24 I improper airflow unit. See PSU Power/system health LED indicator, 31 Power-On Self-Test POST error indicators, 92 POST related troubleshooting, 96 recoverable POST - HP StorageWorks D2D | HP ProLiant DL165 Generation 5 Server Maintenance and Serv - Page 103
board dimensions, 98 LED, 35 platform, 98 replacing, 73 spare part number, 21, 22 system covers top cover, 39 system fan removing, 78 replacing, 78 spare part number, 20, 21 system LEDs. See status LEDs system parts hot-plug HDD, illustrated, 21 non-hot-plug HDD,illustrated, 20 T thermal solution
HP ProLiant DL165 Generation 5 Server
Maintenance and Service Guide
Part number 449863-002
Second edition May 2008