HP StorageWorks D2D HP StorageWorks D2D Backup System (HP D2D2503) User Guide
HP StorageWorks D2D - Backup Systems Manual
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- HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 1
HP StorageWorks D2D Backup System nl HP D2D2503 User Guide Part number: EH990-90905 Third edition: December 2008 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 2
statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Linear Tape-Open, LTO, LTO Logo, Ultrium and Ultrium Logo are trademarks of Quantum - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 3
Contents About this guide 13 Intended audience 13 Related documentation 13 Document conventions and symbols 13 HP technical support 14 Customer self repair 14 Product warranties 14 Registering your HP D2D Backup System 14 Subscription service 15 HP websites 15 Documentation feedback 15 1 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 4
for Tape Attach 39 Supported devices 39 Tape device installation HP D2D Backup System has been configured incorrectly 47 If the network setup has been changed 47 Using the console to discover the HP D2D Backup System (IPv4 and IPv6 47 To connect the system console 47 iSCSI Initiator 49 Manual - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 5
figuration 100 To configure Microsoft Exchange Server 101 Disk (Status 102 Disk usage 102 RAID (Status 103 RAID status 103 Physical disks 103 D2D Backup System HP D2D2503 5 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 6
the list 127 Viewing and editing tape device details 127 Viewing cartridge details 128 Obtaining support 128 Upgrading tape storage device firmware 129 Manual jobs (Tape Attach 130 To select cartridges on the HP D2D library 131 To copy to attached tape storage device 131 To export to attached - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 7
HP D2D Backup System 146 Restore and deduplication 146 Reconnecting to the HP D2D after host failure 146 11 Troubleshooting 151 Connecting the hardware 151 Connecting to the HP D2D from the backup 154 If the HP D2D Backup System runs out of disk space 154 HP D2D configuration problems 154 I - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 8
Replacing the hard disk 161 Email alerts and Log 168 If you have a system console 168 If several disks fail 169 Replacing the disks 170 Initializing RAID 171 Create cartridges 171 Index 173 8 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 9
31 11 Network and power connectors 32 12 Connecting to a business server on the main network 33 13 Connecting to a dedicated backup network 34 14 Powering on the HP D2D Backup System 34 15 Removing the top cover 40 16 Removing the PCI cage 41 17 Removing the slot cover (low profile 42 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 10
OUT example for HP D2D400x and D2D41xx 62 37 HP D2D 2500 Fan OUT example 62 38 HP D2D250x Series Fan IN example 63 39 HP D2D400x and 41xx page with RAID status warning 158 58 Identifying the failed disk 159 59 System console showing failed disks 160 60 Log showing disk failure 161 61 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 11
71 RAID rebuilding 168 72 System console during RAID rebuild 169 73 Status showing multiple disk failure 170 74 RAID showing two disk failures 170 75 Devices page awaiting RAID initialization 170 76 System console after two disks are replaced 171 D2D Backup System HP D2D2503 11 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 12
Tables 1 Document conventions 13 2 Data deduplication savings, example 1 25 3 Fan In, Fan Out and job concurrency rules 65 4 Summary page layout 89 5 Device parameters (top half of the page 91 6 Device parameters 92 7 Cartridge parameters 95 8 Network parameters 99 9 Network port parameters - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 13
• Installing the HP StorageWorks D2D Backup System • Using the HP StorageWorks D2D Backup System • Troubleshooting the HP StorageWorks D2D Backup System Intended audience This guide is intended for users who install, operate and maintain the HP StorageWorks D2D Backup System. Related documentation - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 14
your local service provider. For North America, see the CSR website: http://www.hp.com/go/selfrepair Product warranties For information about HP StorageWorks product warranties, see the warranty information website: http://www.hp.com/go/storagewarranty Registering your HP D2D Backup System Once you - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 15
://www.hp.com/support/manuals • http://www.hp.com/support/downloads Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to [email protected]. All submissions become the property of HP. D2D Backup System HP - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 16
16 About this guide - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 17
device. The default configuration emulates the HP StorageWorks 1/8 G2 Ultrium Tape Autoloader. 1. Power On button/LED 2. Hard disk drives 3. HP D2D Beacon LED 4. System health LED 5. LAN port 1 LED 6. LAN port 2 LED Figure 1 Front view of the HP D2D Backup System D2D Backup System HP D2D2503 17 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 18
optional Tape Attach. Optional tape attach An external or rackmount Ultrium Tape Drive may be attached directly to the HP D2D Backup System, allowing the user to store backups offsite. Both SAS and SCSI tape drives are supported and require installation of a host bus adapter (HBA). External tape - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 19
devices, but physically, they use disk space on the HP D2D Backup System which, as in tape terminology, is referred to as slots or cartridges. The HP D2D supports the following emulation types: HP 1x8 G2 Autoloader, HP MSL Library (2x24), HP MSL Library (4x24) and D2DBS Generic Library (48 slots - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 20
generates a library for the host. The user may specify the number of slots during installation. Host1 Host2 Host3 Host4/5/6 LAN Library 1 HP StorageWorks D2D Backup System Figure 3 Device configuration with one host • By default, only one device is visible to the host, the library that has - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 21
Guide" on the HP StorageWorks D2D Backup System CD-ROM for more information. Libraries A tape library is a backup device that has multiple drives and multiple storage slots. Each storage slot contains a cartridge. The difference between an autoloader and a library is that a library can support - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 22
that network traffic is minimized. See also "Configuring and using replication" on page 59. Tape Attach If you attach a supported, physical tape library or tape drive directly to your HP D2D Backup System, you will be able to copy or export data to the physical tape library or tape drive so that - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 23
are a number of technology types that use different deduplication algorithms. The HP D2D applies on-the-fly deduplication to chunks of backup data as they are written to the unit. It does not matter efficient use of storage capacity by eliminating duplicate data D2D Backup System HP D2D2503 23 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 24
by reducing storage space required. You can get more backups for each host on the same size of storage (HP D2D device) • Prolongs disk data retention periods • Reduces the volume of data that must be sent across a WAN for remote backups, replication, and disaster recovery - reducing both risk and - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 25
14 15 16 17 18 19 20 21 22 23 24 25 End of week Figure 6 Space saving with deduplication Without Dedupe With Dedupe D2D Backup System HP D2D2503 25 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 26
26 Before you start - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 27
please see http://www.racksolutions.com to purchase mounting hardware. Important safety information See also the Safety Booklet on the HP StorageWorks D2D Backup System CD-ROM. CAUTION: Electrostatic discharge (ESD) can damage electronic components. Be sure you are properly grounded (earthed) before - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 28
rack manufacturer and applicable codes. WARNING! Ensure that sufficient personnel are on hand to support the product(s) during the installation process. Use of the appropriate lifting device is recommended as screws and pins for mounting. 28 Connecting and installing the HP D2D Backup System - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 29
top of the HP D2D contains useful identity information, such as the MAC address and default network name. Make a note of this information before you install the HP D2D in the rack. There is also a pull-out strip in the front panel with the serial number and port ID. D2D Backup System HP D2D2503 29 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 30
Figure 8 Insert the HP D2D into the rack NOTE: The rear ends of the rails have a CTO bracket that must overlap the chassis tab in order to secure the HP D2D to the rails. 30 Connecting and installing the HP D2D Backup System - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 31
Figure 9 CTO bracket location 4. Secure the HP D2D to the rack rails using thumbscrews on the front bezel. Figure 10 Secure the HP D2D to the rack 5. Using the holes provided in the rear rack rails, install tie wraps and route external cable as required. D2D Backup System HP D2D2503 31 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 32
1. Use the supplied power cord to connect the HP D2D Backup System to the main power supply. This HP-approved cord is appropriate for your specific geographic region. For detailed safety information, see the Safety Guide on the HP StorageWorks D2D Backup System CD-ROM. 2. Use any CAT-5E network cable - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 33
business hours, the volume of data traffic is unlikely to be a problem. Server Switch Supplied cable Server LAN Server HP StorageWorks D2D Backup System Figure 12 Connecting to a business server on the main network In some environments, backup data is kept separate from day-to-day office network - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 34
the HP D2D Backup System on the network • Create a base configuration to get started UNIX and Linux users should download the latest patches for their operating system and refer to the "Linux and UNIX Configuration Guide" on the HP StorageWorks D2D Backup System CD-ROM for configuration instructions - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 35
file and run it manually. 2. Select Start the wizard and follow the onscreen instructions to step through the installation, normally by pressing Next. The Installation wizard will, if possible, configure all the software components required for setup and use of the HP D2D Backup System. Use the Wizard - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 36
default for IPv4 networks. If you wish to use static IP addressing, disable DHCP and enter the IP address details. TIP: If more than one HP D2D Backup System is being configured at the same time, it may be useful to physically identify a D2D device. Use Beacon mode to flash the LED - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 37
backed up-six is the maximum. On running the wizard on subsequent hosts, you only need to select the HP D2D Backup System; its network settings have already been assigned. The HP D2D Backup System does not appear as a device under My Computer and it is not mapped to a drive letter (although it can - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 38
Options from the Tools menu. 2. Click on Content. 3. Check the box next to Enable JavaScript. 4. Click OK. 5. Refresh the page. 38 Connecting and installing the HP D2D Backup System - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 39
page 44 Hardware requirements for Tape Attach A tape storage device may be attached directly to your HP D2D Backup System, allowing you to store backups offsite. To use this facility you need: • An HP StorageWorks Ultrium tape storage device, such as a tape library or tape drive. This should be an - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 40
Remove the top cover from the HP D2D Backup System. 3. Install the HBA. 4. Replace the top cover on the HP D2D Backup System. 5. Connect an external or the HBA There are two PCI expansion slots on the system board. One supports a full length/full height PCIe card and this already has a Smart - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 41
Figure 16 Removing the PCI cage NOTE: The pre-installed RAID card has a cable connecting it to the system board. It may be easier to disconnect this cable while you are installing the new HBA. Removing the slot cover must be reinstalled to maintain proper cooling. D2D Backup System HP D2D2503 41 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 42
the PCI cage. Figure 18 Installing the PCIe card (in the low profile slot) Reinstalling the PCI Cage 1. Align the PCI cage to the system board expansion slot, and then press it down to ensure full connection to the - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 43
Replacing the top cover 1. Align the top cover to the chassis and then slide it toward the front panel to position it into place. D2D Backup System HP D2D2503 43 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 44
device, as described in the documentation accompanying the storage device. Refer to the "User Guide" that is supplied with the storage device for more detailed information about device usage and LED troubleshooting. NOTE: If you are connecting to a 1U or 3U rackmount enclosure for internal storage - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 45
can be installed from the drivers directory on the HP StorageWorks D2D Backup System CD-ROM, where they are supplied as an installer application and as driver files for manual installation. Also check the HP website for driver updates at http://www.hp.com/support. The tape drive is configurable as an - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 46
the unit as an IPv6-only iSCSI network device, DHCP discovery is not supported. If you are connecting the HP D2D Backup System to an IPv4 network that has a DHCP server, DHCP addressing is wizard or as a standalone utility from the HP StorageWorks D2D Backup System CD-ROM. 46 Advanced installation - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 47
mode The HP D2D Backup System supports a Beacon LED sequence, which helps a user identify which unit is being configured, if several are connected to the network. See also "LEDs" on page 57. If the HP D2D Backup System is new and not yet configured When installing the HP D2D Backup System for the - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 48
rear of the unit. Do not connect anything to the USB ports. Figure 22 System console connections on the HP D2D 1 and 2. PS/2 ports for system console keyboard and mouse 3. VGA port for system console monitor 3. Power on the HP D2D and allow it to boot up until the console screen is displayed (see - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 49
) configured on the HP D2D Backup System and will not be able to perform backups. The HP D2D Backup System supports the Microsoft software iSCSI initiator correct version is to run the Installation wizard from the HP StorageWorks D2D Backup System CD-ROM because it automatically checks which is the - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 50
into the target device on the HP D2D and the target device to log into the Initiator. The authentication method supported on D2D products is CHAP. It device on the HP D2D Backup System. It does not provide a comprehensive description of all the tabs; please download the "User Guide" from the - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 51
HP D2D products. Figure 26 CHAP secret The CHAP secret may be between 12 and 16 alphanumeric characters and should be exactly the same string as you enter on the Web Management interface in the Target CHAP Secret field on the Devices page. (See "Device parameters" on page 92.) D2D Backup System HP - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 52
You must enter the IP address or fully qualified domain name of the HP D2D Backup System (for example, myhpd2d.mydomain.com) to add it as a target portal for in the list; no more are created. When you run the iSCSI Initiator manually, new devices have a status of Inactive. You must log on to the - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 53
ports" on page 32. Figure 29 Targets tab (iSCSI) We recommend that you also select the Automatically restore this connection when the system boots option in the Log On... dialog. Authentication When the Log On to Target prompt is displayed click on Advanced... D2D Backup System HP D2D2503 53 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 54
Enable CHAP logon information and enter the secret in the Target Secret box. This should be the same string as you entered for the Initiator CHAP Secret on the Devices page of the Web Management Interface. The User Name should match the Initiator CHAP User Name on the Devices page. Figure 30 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 55
Bound Volumes/Devices tab. Linux and UNIX iSCSI initiators An iSCSI initiator is embedded in the operating system. Please refer to the "Linux and UNIX Configuration Guide" on the HP StorageWorks D2D Backup System CD-ROM for further information. Make sure that you have downloaded the latest operating - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 56
56 Advanced installation - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 57
LEDs" on page 57 • "Rear panel LEDs" on page 57 • "Beacon mode" on page 58 Front panel LEDs Figure 32 Front view of the HP D2D Backup System 1. Power On button/LED Steady green: Power connected, device ready to use nl Steady amber: Device switched off or in hibernation with power connected nl - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 58
is using 10 Mbps/100 Mbps link. nl Steady amber: The LAN connection is using a GbE link. nl Off: No connection. Beacon mode The HP D2D Backup System supports a Beacon LED sequence, which helps a user identify which unit is being configured, if several are connected to the network. Use the Network - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 59
replication you are likely to be synchronizing data between different models of HP D2D Backup Systems. Unlike the rest of this user guide, the examples in this chapter are not specific to a particular model of HP D2D. In this chapter: • "Replication overview" on page 59 • "Preparing for replication - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 60
figured to contain slots that are replicants of those in a source library. This library is not visible to the host. A single HP D2D Backup System may host both Replication-Source and Replication-Target Libraries and can, therefore, act simultaneously in both Source and Target Appliance roles. However - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 61
Concurrency. Fan OUT When we talk about FAN OUT, we are considering the number of replication Target Appliances that are supported from that Source Appliance (the HP D2D Backup System that contains the libraries that you wish to replicate). Each library on the Source Appliance may be mapped to only - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 62
. Fan IN When we talk about FAN IN, we are considering the number of replication Source Appliances that are supported. HP D2D250x Series Each HP D2D 2500 Target Appliance can support up to 6 Source Appliances. Each library on the Target Appliance must be uniquely mapped to one library on a Source - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 63
collections from those libraries into a single HP D2D 400x Series Target Library. • Remote Site 5 has four D2D Appliances, each with one Source Library. We can map the slot mapping collections from those libraries into a single HP D2D 400x Series Target Library. D2D Backup System HP D2D2503 63 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 64
Site 5 D2D Appliance1 D2D Appliance2 D2D Appliance3 D2D Appliance4 Figure 39 HP D2D400x and 41xx Series Fan IN example Fan IN and slot mapping you have weekly full backups and daily incremental backups, you may decide to only replicate the slots that contain the full backups. You make this selection - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 65
concurrency rules HP D2D 250x HP D2D 400x HP D2D 41xx Maximum number of Target Appliance Fan Out appliances 2 4 4 supported by one offices, each with an HP D2D Backup System. The HP D2D Backup System in Office A is being used by the host server for backup and restore and the libraries that - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 66
Active to Active example In the following example there are again two offices, each with an HP D2D Backup System. The HP D2D Backup System in Office A is being used by the host server for backup and restore and all of the cartridges on the Replication-Source library are being replicated to matching - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 67
, you require a separate license for each target appliance, appropriate to the model type, and must repeat the activation process for each HP D2D Backup System. NOTE: The Replication license can only be used on the model for which it was purchased. For example, the Replication License for a D2D250x - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 68
instead of redeeming your license from the HP Licensing website, please be sure to include your HP D2D Backup System serial number on the form. NOTE: hp.com and follow the instructions. 4. This creates a unique LTU (License to Use) as an alpha-numeric string. The option of saving the LTU as a .DAT - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 69
imported. You only need to seed with one full backup. See "Using Tape Attach" on page 121 for more information about using Tape Attach with HP StorageWorks Tape Libraries or Tape Drives. See "Recovering a Interface to configure the replication source and target. D2D Backup System HP D2D2503 69 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 70
appliance" on page 74 for information about the Recovery wizard.) Start Create non-replicating Library on source appliance Create backup rotation scheme and allow first full backup to run Use physical tape media for seeding? Yes On the Mapping Configuration page select the non-replicating library - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 71
If you are seeding using physical tape media: 1. Use Tape Attach to copy the first full backup to physical media. 2. Transport the physical media to the replication target site. 3. Create a Non-Replicating about the maximum number of appliances that are supported. D2D Backup System HP D2D2503 71 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 72
New Target Library. Set up the details as you would normally do when creating a new library device, see "To create a new device" on page 92. 72 Configuring and using replication - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 73
Target library. If you want to deselect cartridges from this slot mapping configuration, select Unmapped from the Target Slot Name drop-down menu. D2D Backup System HP D2D2503 73 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 74
to the target site as soon as the cartridges are synchronized. Recovering a Source Appliance There are three basic models for recovering data using D2D systems and, within these, there are sub-models depending on the state from which the user is recovering: 1. Reverse Replication • When the source - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 75
has occurred in the remote site resulting in the loss of both the host servers and the D2D system. New hardware has been purchased and installed and the administrator now wants to recover data to the D2D but the replication mapping is still present on the target. D2D Backup System HP D2D2503 75 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 76
on new source appliance. Use physical tape media to 'reverse seed'? Yes Tape Attach: No 1. Use Tape Attach on target appliance to copy last full backup cartridge to tape. 2. Transport physical tape to replication source site. 3. Use Tape Attach to import physical tape to newly created library on the - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 77
has occurred in the remote site resulting in the loss of both the host servers and the D2D system. New hardware has been purchased and installed and the admin now wants to recover data to the D2D Replication wizard on the Source Appliance and not the Recovery wizard. D2D Backup System HP D2D2503 77 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 78
on new source appliance. Use physical tape media to 'reverse seed'? Yes Tape Attach: No 1. Use Tape Attach on target appliance to copy last full backup cartridge to tape. 2. Transport physical tape to replication source site. 3. Use Tape Attach to import physical tape to newly created library on the - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 79
mappings removed. IMPORTANT: This recovery method is not suitable if the Target Library also has slot mappings from Source Libraries on other remote sites. D2D Backup System HP D2D2503 79 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 80
machine where recovery is to occur, install iSCSI Initiator and backup application. This recovery method is not suitable because it will that of the End host system. Connect to Data Center appliance and library via iSCSI from host. Import cartridges into backup application and recover data to - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 81
has not had its mappings removed. IMPORTANT: This configuration is possible in only limited situations because it will break any other backups or replications to the Data Center appliance. In a simple Active-Passive scenario, however, this may be a very good model. D2D Backup System HP D2D2503 81 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 82
On host machine where recovery is to occur, install iSCSI Initiator and backup application. Install FC card into server and connect to SAN. Configure iSCSI Name for new non-replicating library to match that of the host system. Connect to FC library on co-located appliance. Connect to co- - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 83
following procedure is the simplest method but only applies if a tape library or tape drive is physically attached to the Data Center D2D appliance. D2D Backup System HP D2D2503 83 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 84
the appliance in Data Center use Tape Attach to offload last full backup and any subsequent incrementals to physical tape. On the target appliance in of the End host system. Connect to Data Center appliance and library via iSCSI from host and copy last full backup and any subsequent incrementals - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 85
tape. 11. At this point there is no HP D2D Source Appliance at the remote site. If one is installed at a later date, you can reverse recover the data and configure replication, as described in "Reverse replication, source lost and mapping deleted" on page 77. D2D Backup System HP D2D2503 85 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 86
86 Configuring and using replication - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 87
115 • "Firmware (Settings)" on page 117 • "Support (Settings)" on page 118 What is the Web Management interface? The Web Management Interface is the main interface for: • Monitoring the status and health of the HP D2D Backup System and all configured backup devices • Changing the number of cartridge - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 88
(Settings)" on page 114. Only one active session is supported. You cannot connect to an HP D2D if somebody else is logged into the Web Management To display information about your HP D2D Backup System and the backup devices that have been configured for it. • To monitor system health and status. • - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 89
to look to identify any problems with the RAID status and RAID battery. A failed battery should be replaced as soon as possible. See the "HP D2D4100 Series Maintenance and Service Guide". Devices informs the user of the status of the libraries within the HP D2D Backup System. After a power up or - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 90
as a failed disk. Investigate immediately. Devices (Configuration) If possible, a default library is created automatically when a new host connects to the HP D2D Backup System. Use this page to view and configure the default library and to create additional devices, if required, for the host. The - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 91
backup job is to run at a time. This emulation type is widely supported by backup applications. • HP MSL2024 Library: This is a tape library device with one embedded Ultrium 72 GB of disk space - even when no data is written. Only do this, if you are sure all slots will be used. D2D Backup System HP - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 92
that you are likely to need You can add cartridges at a later date to expand the system and remove individual blank cartridges from a library without deleting the whole library, but cannot remove name that identifies the host or backup job with which it is associated. 92 The Web Management Interface - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 93
backup software. The HP D2D supports the following emulation types: HP 1x8 G2 Autoloader (1x8), HP MSL Library (2x24), HP MSL Library (4x24). and HP host and copying the Initiator Node Name from the General tab. See "Manual driver installation" on page 45. World Wide Names tab Device Name This is - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 94
deleted. The library's deduplication store is also deleted. It may take up to 15 minutes to delete all the files and free space on the HP D2D. Cartridges (Configuration) Use this page to view and configure cartridge settings. The number of slots configured on the Devices page for - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 95
library slots Bar Code: A bar code is an 8-digit, alphanumeric, unique identifier for a cartridge within the HP D2D Backup System. Bar codes are shared with the backup application, if requested. The backup application may also choose to assign its own internal identifier to the cartridge but, if it - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 96
the slot that is used for importing and exporting data. It is only populated: • When the backup application on the host moves data into it for export to a tape drive attached to the HP D2D Backup System. Once the export has been run successfully from the Web Interface, the slot becomes empty again - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 97
to restart your services to see the new cartridges. backup application has crashed, or if the backup application does not support the Move Medium command. Network (Configuration) This page is used to view and edit network settings. It is also used to turn Beacon Mode on and off. D2D Backup System HP - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 98
IP settings that were specified during installation. The HP D2D Backup System supports DHCP for IPv4 networks and this is turned on by Make the required changes and click Update. 3. You must now reconnect to the HP D2D Backup System using the new settings. • If you have changed the IP address, you - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 99
connects the HP D2D Backup System to the network that is servicing the web you must manually specify all the network settings for the HP D2D Backup System. If address for the device. The HP D2D Backup System supports both dynamic (DHCP) and static StorageWorks CD. D2D Backup System HP D2D2503 99 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 100
HP D2D Backup System and to specify up to eight email recipients. Messages are generated if a disk fails or reaches its threshold capacity, if the system reboots, if there are network problems to carry out these activities. The HP StorageWorks D2D Backup System uses Simple Mail Transfer Protocol ( - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 101
address. To configure Microsoft Exchange Server NOTE: Please refer to the "Linux and UNIX Configuration Guide" on the CD-ROM for information abut configuring SMTP with UNIX and Linux. It is important . 5. Select the Access Control tab and then select Authentication. D2D Backup System HP D2D2503 101 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 102
name and password are required and should be provided when you configure email alerts NOTE: Integrated Windows Authentication is not supported with the HP D2D Backup System. If your SMTP Server requires this form of authentication and you have a spare network port, we recommend that you create a new - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 103
if the disks start to get full, include: • Review your backup jobs to see if you can reduce the size of backup or retention time. • Use the backup application job settings to overwrite or erase data. • Export a cartridge disk from this page before you replace it. D2D Backup System HP D2D2503 103 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 104
be useful for troubleshooting and when replacing a disk. Size: This is 750 GB. State: This indicates the state of the disk. Green indicates OK, red indicates a failed disk. iSCSI (Status) This page shows the iSCSI details for all the devices that are configured on the HP D2D Backup System. There - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 105
a time and date-stamped list of significant system events. The most recent information is shown at the top of the list. The icons identify whether the messages are information, error or warning messages. The Log is maintained even if the HP D2D Backup System is power cycled. Use the Clear Log button - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 106
the type a search string into the Filter box. Tape Attach pages These pages allow you to manage copy, export and import activities between the HP D2D Backup System and an attached tape drive. They are described in detail in "Using Tape Attach" on page 121. Replication pages These pages allow you to - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 107
issue. Mapping Configuration (Replication) This page allows you to configure and view how cartridges are mapped between the source and target libraries. D2D Backup System HP D2D2503 107 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 108
a list of all available local libraries. Local Libraries are the libraries that have been configured on this HP D2D. • Non-replicating library: a library on the HP D2D Backup System whose slots have not yet been mapped for replication. Replication and Recovering Wizards are available only with non - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 109
wizard to create slot mappings for the non-replicating library; it becomes a Source library. See "The Replication process" on page 68 for more information. D2D Backup System HP D2D2503 109 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 110
section contains two tabs: one for Target Appliances and one for Source Appliances. • The Source Appliances tab is not editable. If the HP D2D Backup System also has Replication-Target libraries, there may be multiple Source Appliances. • The Target Appliances tab allows you to add, edit and remove - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 111
Target Appliance is available for replication during the week. Any blackout windows that have been specified will be reflected in this calendar. D2D Backup System HP D2D2503 111 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 112
Table 16 Source appliance parameters Source Appliance tab No fields are editable. Appliance Name This is the name of the Source Appliance. Appliance Address This is the IP address of the Source Appliance. Serial Number This is the serial number of the Source Appliance. Available This field - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 113
) This page shows the log of all completed replication events on the appliance. Select an event in the list to view its details below. D2D Backup System HP D2D2503 113 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 114
view its details below. • The Clear Event History button may be used to clear the list. • The History will be maintained if the HP D2D Backup System is power cycled. Sorting and searching the event history Click on any column heading to sort messages according to that criterion. For example, click - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 115
the HP StorageWorks D2D Backup System CD-ROM to re-configure the network settings of the HP D2D Backup System. Date & Time (Settings) This page allows you to manage the date and time settings. The HP D2D does not make any automatic adjustments for daylight saving time. You must edit the time manually - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 116
Shutdown (Settings) This option allows you to shut down the HP D2D Backup System cleanly. It is the only recommended way of powering off the device. If you remove the power in any other way and a host is carrying out a backup or restore, you may lose or corrupt data. Click Power Off and Yes to - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 117
whilst the system is shut down. If hosts do not automatically reconnect to the HP D2D Backup System when it restarts, you must reconnect manually from the the upgrade is compatible with your configuration. 1. Check http://www.hp.com/support for the latest firmware (you can do this by selecting the - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 118
) If you have problems, HP Support will ask you to generate a support ticket to help with troubleshooting. It provides a log of everything that has happened on your system. NOTE: Please ensure that your browser security settings allow files to be transferred from the HP D2D Backup System to your host - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 119
Backup System cannot be upgraded. To apply the license key 1. Obtain the unique License to Use key, as instructed on the License Entitlement Certificate. This is normally from the HP Licensing website at http://www.webware.hp.com. We recommend that you select the option to save the license to a .DAT - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 120
in the checkbox to enable it. If you have saved the LTU as a .DAT file, click Upload license file and use the Browse option to locate the fi the HP Licensing website and click Enter LTU string. It is not advised to try and key in the LTU manually. The key is specific to the HP D2D Backup System and - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 121
for offsite storage, there are two ways of achieving this: • Attach an HP Ultrium tape library or tape drive directly to the HP D2D Backup System and use the Tape Attach pages in the Web Management Interface to create and run manual and scheduled jobs. This option is described in this chapter. Up to - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 122
application on host to write to cartridge. Step 2 Use HP D2D Web Management Interface to copy to tape drive. 1 2 3 4 5 6 7 8 Library HP StorageWorks D2D Backup System 1 2 3 4 5 6 7 8 Library HP StorageWorks D2D Backup System Physical Tape Drive Cartridge Figure 53 Cartridge copy Why use the - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 123
long term archival (for example in a yearly tape in a rotation scheme). If restore is needed, data can be imported (or moved back) into the HP D2D Backup System. Export is not recommended with deduplicating libraries as it does very little to free up disk space, which is the prime reason for export - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 124
Web Management Interface to export to tape drive. 1 2 3 4 5 6 7 8 Library Mailslot HP StorageWorks D2D Backup System 1 2 3 4 5 6 7 8 Library Mailslot HP StorageWorks D2D Backup System Physical Tape Drive Cartridge Figure 54 Cartridge export Why use the Export functionality? The main reason - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 125
it is important to be aware that the cartridge maximum size is the native size (without compression). HP StorageWorks tape drives apply hardware compression, therefore, the data from the HP D2D Backup System is likely to require less space on a physical tape cartridge. When moving data to a physical - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 126
8 Library HP StorageWorks D2D Backup System Mailslot 1 2 3 4 5 6 7 8 Library HP StorageWorks D2D Backup System Figure 55 HP D2D Backup System is not supported. The data from the cartridge on the HP D2D Backup System manually, create and run job schedules, view status and job history. - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 127
D2D Backup System. The top half of the page shows a list of configured physical tape devices. NOTE: Up to four tape drives may be connected (including tape drives in libraries). Only one tape attach operation (import, export or copy) may take place at any one time. NOTE: Standard HP Ultrium barcodes - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 128
in those slots. The maximum size is the raw capacity with no data compression. You cannot edit these details. Obtaining support Click on the Support tab. • The general support enquiries link takes you to HP Support web pages. • With tape libraries a link is provided so that you can generate - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 129
for your HP Ultrium Tape Library or Tape Drive and download required files to a location on your host machine before you use this page. • For tape libraries a link is provided so that you can use the library GUI. This link takes you to the Command View MSL login. D2D Backup System HP D2D2503 129 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 130
Manual jobs (Tape Attach) This page provides a wizard that allows you to initiate an immediate import, export or copy operation. • A copy operation may be performed upon any non blank cartridge in any numbered slot in a library device on the HP D2D Backup System. The cartridge data is copied from - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 131
import job. 2. Select the slot on the physical tape storage device. To select cartridges on the HP D2D library Select the Library in the Virtual Devices list at the top of the page to display been assigned to scheduled jobs are not valid selections for manual jobs. D2D Backup System HP D2D2503 131 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 132
on Next to display the second page of the wizard. (Or report an error if no tape storage devices are currently attached to the HP D2D Backup System.) 3. Select the attached tape storage device from the pull-down list, the required physical slot if it is a tape library, the required verify/compare - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 133
it is removed from the HP D2D Backup System. However, if an error occurs HP D2D. Backup applications have a number of terms to describe this action, such as remove or eject. Refer to the documentation supplied with your backup application for further details. You can also move cartridges manually - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 134
mail slot.) 2. This displays the second page of the wizard. (Or reports an error if no tape storage devices are currently attached to the HP D2D Backup System.) 3. Select the attached tape drive from the pull-down list, the required physical slot if it is a tape library, the required verify/compare - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 135
updated with any schedules created on the HP D2D Backup System. The two are independent of each other. If you want the backup application schedules to work in conjunction with a schedule on the HP D2D Backup System, you must coordinate them manually. To create a scheduled job 1. Select Scheduled - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 136
active. 5. Click Next. This displays the second page of the wizard. (Or reports an error if no tape storage devices are currently attached to the HP D2D Backup System.) 136 Using Tape Attach - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 137
the appropriate physical slot. If a valid slot is selected, the Next button is active. 8. Click Next to display the final page of the wizard. D2D Backup System HP D2D2503 137 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 138
. Verify: This determines how the data that has been created on the physical cartridge is to be verified with the original data on the HP D2D Backup system. There are three options: None, Quick and Full. The default is Full. 138 Using Tape Attach - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 139
can also select the Last Written cartridge to copy or export data from the last backup rather than having to specify a specific slot. Physical Device: This is the physical tape library or tape whether a schedule is active. The default is active (box is checked). D2D Backup System HP D2D2503 139 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 140
cartridge is to be verified with the original data on the HP D2D Backup system. There are three options: None, Quick and Full. The default is If a job is in progress, it shows job mode (copy, export or import), HP D2D library device, cartridge barcode, start time, duration, verify and data size. The - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 141
data will be left intact on the physical tape and the data will still be removed from the HP D2D Backup System. If an error occurs Errors may occur if there is a tape read/write media problem, if there is not enough capacity on the physical cartridge or if there is a verify error. Errors - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 142
Sorting and searching the job history Click on any column heading to sort messages according to that criterion. For example, click on Start Time to sort the messages according to time and date. Click on Show Search Box to display a Filter field and two drop-down menus. • Use the right-hand drop-down - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 143
and import data using this method. Export and import are only supported on tape drives that are connected directly to the HP D2D Backup System. See "Using Tape Attach" on page 121 Tape drives supported The HP StorageWorks Ultrium LTO-2, -3 or -4 tape drives are the ideal devices for all copying - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 144
it is important to be aware that the cartridge maximum size is the native size (without compression). HP StorageWorks tape drives apply hardware compression, therefore, the data from the HP D2D Backup System is likely to require less space on a physical tape cartridge. When moving data to a physical - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 145
illustrates the three main restore scenarios. Table 19 Restore scenarios From HP D2D Backup System From a physical tape drive connected to the HP D2D Basic file restore Use the backup application to restore files from the HP D2D to the host, as required. Restore after host failure 1. Rebuild - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 146
from that cartridge. Please refer to the tape drive and backup application documentation for more information. The tape drive must also support OBDR. Restoring from the HP D2D Backup System This is very easy and fast. Run your backup software and select the files to be restored. Although the software - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 147
enter the same information on the Web Management Interface. See "iSCSI (Status)" on page 104. 6. On the Discovery tab, enter the IP address of the HP D2D Backup System to add it as a target portal for the host. Do not change the Port; it should be 3260. D2D - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 148
7. Target devices have already been configured on the HP D2D Backup System for the host that failed, so they will appear in the list on the Targets tab with a status of Inactive, if you are using the - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 149
8. Run your backup application. It should see the library device on the HP D2D Backup System. Import the media into your backup application's database and restore the latest full backup from the HP D2D Backup System. D2D Backup System HP D2D2503 149 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 150
150 Restore processes without replication - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 151
in this chapter to troubleshoot problems. More detailed troubleshooting information can be found at http://www.hp.com/support. This chapter provides troubleshooting information on: • "Connecting the hardware" on page 151 • "Connecting to the HP D2D from the backup application" on page 151 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 152
the HP D2D does not support DHCPv6, but you can use Static addressing in IPv6 mode. 4. Try to PING / PINGv6 the IP address of the HP D2D Backup System. If operation of the HP D2D. • You can configure email alerts, which will automatically send a message to your mail system when a problem occurs (see - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 153
to normal speed. When powering off the HP D2D Backup System make sure no backup or restore jobs are running or scheduled to run while the HP D2D Backup System is out of action. HP D2D shuts down automatically The HP D2D has found a problem with the internal hardware which requires the device - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 154
data. • Export a cartridge to an attached tape drive. HP D2D configuration problems I cannot see a newly created device When you create a new device on the HP D2D Backup System, the host will not be able to see the device until you connect manually to it using the iSCSI Initiator. See "The Microsoft - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 155
on the HP D2D Backup System, you may need to restart services on the backup application so that it can see the new slots. Replacement of hardware In the unlikely event that replacement hardware is required to be installed, please consult the Maintenance and Service Guide on http://www.hp.com/support - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 156
156 Troubleshooting - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 157
with a slightly reduced performance until you replace the failed drive. RAID 5 requires an array with a minimum of three physical drives. For the HP D2D Backup System, which has four disks, 25% of the total logical drive storage capacity is used for parity data. This means that actual storage - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 158
Figure 57 Summary page with RAID status warning Look at the RAID (Status) page for more information. The RAID Status section shows that a disk has failed but it is recoverable. No data has been lost. The information in the Physical Disks section identifies the disk that has failed. This is the disk - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 159
disk status. If you have connected a system console, as described in "To connect a system console" on page 47, an Attention message is displayed against the RAID Status Level if a disk fails and the failed disk can easily be identified in the RAID section. D2D Backup System HP D2D2503 159 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 160
on the Web Management Interface, they will be notified of a disk failure with a message similar to the following nl This is a system generated message from your nl HP StorageWorks D2D Backup System nl Email Notification From AB4027 nl 20-May-2008 16:20:54 : Disk failure has occurred but the RAID - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 161
Always place drives with the Printed Circuit Board (PCB) assembly-side down. • Use conductive field service tools. WARNING! Hazardous voltages are present inside the HP D2D Backup System. Always disconnect AC power from the server and other associated assemblies while working inside the unit. Serious - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 162
. Select Shutdown on the Web Management interface and click Power Off to power down the HP D2D Backup System safely. 3. Disconnect the network cable(s) and the power cord from the HP D2D Backup System. 4. Remove the top cover. • Loosen the captive screw (1) on the rear panel with a T-15 screwdriver - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 163
and SATA connections while doing this. • Loosen the screw (1) with the T-15 wrench provided. • Pull the hard drive assembly (2) out of the drive bay. D2D Backup System HP D2D2503 163 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 164
Figure 64 Removing the hard drive assembly 8. Remove the hard drive disk from the carrier. • Loosen the four screws (1) on the carrier (two on each side) and retain for the replacement drive. • Lift the hard drive (2) from the carrier. Figure 65 Removing disk from carrier 9. Install the replacement - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 165
into the HP D2D. • Push the hard drive assembly (1) into the drive bay until it stops. • Fasten the screws (2) with the T-15 wrench provided to secure the hard drive to the chassis. • Reconnect the power and data cables at the rear of the hard drive assembly. D2D Backup System HP D2D2503 165 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 166
Figure 68 Installing the disk 12. Replace the top middle cover. • Align the top middle cover (1) to the chassis. • Fasten the four screws (1), one on each side of the chassis and two on the top middle cover to secure the top middle cover to the chassis. Figure 69 Reinstalling the top middle cover 13 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 167
Figure 70 Reinstalling the top cover 14. Reconnect the network cable(s) and the power cord. 15. Power up again by pressing the Power on switch on the front of the unit. D2D Backup System HP D2D2503 167 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 168
when the rebuild has completed. The Log also contains an entry when the RAID rebuild completes. If you have a system console If you have connected a system console, as described in "To connect a system console" on page 47, the disks are shown as OK, but a message is displayed against the RAID Status - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 169
72 System console during RAID rebuild If several disks fail NOTE: If the System State shows that RAID has failed catastrophically and no RAID devices are available, the HP Smart Array RAID controller has failed and needs replacing. See the relevant "HP D2D Backup System Maintenance and Service Guide - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 170
Figure 73 Status showing multiple disk failure The device operating system is not stored on any of the disks, so the HP D2D Backup System is still usable after replacing the failed disks. Use the Web Management Interface or the System Console to help you identify the disks that have failed. Figure - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 171
console after two disks are replaced Initializing RAID You must initiate the RAID rebuild manually on the RAID page in the Web Management Interface. Click on the Initialise button. This will make the HP D2D Backup System usable again, but you will have lost your data. After initialization, the Disk - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 172
172 Hard disk replacement - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 173
14 copy cartridge, 122, 131 create cartridge, 97 device, 92 schedule, 135 customer self repair, 14 D D2D Backup System definition, 17 front and rear view, 17 logging on, 87 date & time page, 115 date and time disk status, 102, 103 disk usage, 102 DNS server name, 99 D2D Backup System HP D2D2503 173 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 174
hardware troubleshooting, 151 hardware connections, 27 174 hardware requirements, 18 help obtaining, 14 host definition, 19 HP technical support, 14 35 IP address, 99 iSCSI configuring manually, 50 definition, 21 download, 49 initiator name, 93 installing manually, 49 status page, 104 J job concurrency - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 175
mounting server, 28 N network DHCP, 33 edit settings, 98 reset to factory settings, 99 troubleshooting, 152 network mode, 99 network name, 99 network page, 97 non-replicating library, 60 O 142 log page, 106 replication event history, 114 seeding for replication, 68 D2D Backup System HP D2D2503 175 - HP StorageWorks D2D | HP StorageWorks D2D Backup System (HP D2D2503) User Guide - Page 176
shutdown page, 116 support page, 118 shutdown page, 116 slot definition, 19 slots defining number of, 91, 93 software installation drivers, 45 manual, 45 stages, support HP, 14 service locator website, 15 testing email alerts, 100 text symbols, 14 troubleshoot hardware, 151 network, 152 troubleshooting
HP StorageWorks
D2D Backup System
HP D2D2503
User Guide
Part number: EH990-90905
Third edition: December 2008