HP StorageWorks D2D100 HP StorageWorks D2D Backup System User Guide (EH880-909
HP StorageWorks D2D100 - Backup System Manual
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- HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 1
HP StorageWorks D2D Backup System User Guide Part number: EH880-90950 Third edition: October 2007 - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 3
and slots 19 Tape rotation strategies 20 Compression 21 2 Connecting and installing the HP D2D Backup System 23 Connect the hardware 23 DHCP and static IP addressing 24 Optional Tape Attach 24 Supported network configurations 24 As a device on a Gigabit Ethernet network 24 Directly connected - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 4
Engine to discover the HP D2D Backup System 45 Beacon mode 46 If the HP D2D Backup System is new and not yet configured 46 If the HP D2D Backup System has been configured incorrectly 46 If the network setup has been changed 46 Microsoft iSCSI Initiator 46 Manual iSCSI initiator installation 47 - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 5
(Admin 80 Resetting the password 80 Firmware (Admin 81 Support (Admin 82 9 Export, import and copy using an attached tape drive 83 Requirements for connecting a tape drive to the HP D2D 83 A note about terminology 83 Archiving methods 84 Cartridge 98 D2D Backup System 5 - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 6
has not created an autoloader for my host 107 Manual installation 108 HP D2D Backup System troubleshooting 108 Powering up the HP D2D Backup System 108 Shutting down the HP D2D Backup System 108 Disconnecting hosts 109 Device troubleshooting 109 Host cannot connect to the device from Web - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 7
Index 123 D2D Backup System 7 - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 8
43 27 iSCSI Initiator download page 47 28 LEDs 53 29 Simple backup from a single host 56 30 HP D2D Backup System after the first host is configured 57 31 HP D2D Backup System after the second host is configured 58 32 HP D2D Backup System after the third host is configured 59 33 Option remains to - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 9
34 HP D2D Backup System with one host and two devices 61 35 Copying to physical tape as part of a rotation strategy 62 36 Cartridge copy 85 37 Cartridge export 87 38 Cartridge import 88 39 Archiving to tape 100 40 Fewer hosts are supported because Hosts 1, 2 and 3 have two devices 108 41 - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 10
Tables 1 Document conventions 11 2 Summary page layout 65 3 Device parameters 67 4 Cartridge parameters 69 5 Network parameters 73 6 Email parameters 75 7 Physical disk parameters 77 8 Job schedule parameters 97 9 Restore scenarios 101 10 - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 11
• Installing the HP StorageWorks D2D Backup System • Using the HP StorageWorks D2D Backup System • Troubleshooting the HP StorageWorks D2D Backup System Intended audience This guide is intended for users who install, operate and maintain the HP StorageWorks D2D Backup System. Related documentation - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 12
/go/selfrepair Product warranties For information about HP StorageWorks product warranties, see the warranty information website: http://www.hp.com/go/storagewarranty Registering your tape drive Once you have installed and tested your HP D2D Backup System please take a few minutes to register your - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 13
://www.hp.com/support/manuals • http://www.hp.com/support/downloads Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to [email protected]. All submissions become the property of HP. D2D Backup System 13 - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 14
14 About this guide - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 15
Software and hardware requirements" on page 16 • "Terminology" on page 16 • "Storage capacity" on page 19 • "Compression" on page 21 Overview The HP StorageWorks D2D Backup System is an iSCSI disk-based storage appliance that emulates up to six tape devices; these tape devices can be used to back up - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 16
data protection strategy, you may configure each backup device as a standalone HP StorageWorks Ultrium Tape Drive or, more typically, as an HP StorageWorks 1x8 G2 Tape Autoloader with attached Ultrium Tape Drive. • When you configure your HP D2D Backup System with a standalone tape drive, 200 GB of - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 17
23 for more example configurations. Host1 Host2 Host3 Host4/5/6 LAN 1 2 3 4 5 6 7 8 Autoloader 1 HP StorageWorks D2D Backup System 1. The Installation wizard has been run on Host 1. 2. The HP D2D Backup System automatically generates an autoloader for the host. The user may specify the number of - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 18
If you attach a supported, physical tape drive directly to your HP D2D Backup System, you will be able HP D2D Backup System" on page 23. For more information about iSCSI, see "Advanced installation" on page 45. Linux users should also refer to the "Linux Configuration Guide" on the HP StorageWorks - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 19
the device, there will be no data loss. Actual storage capacity is approximately: • 2.25 TB for the HP D2D Backup System 130 • 1.5 TB for the HP D2D Backup System 120 • 750 GB for the HP D2D Backup System 110 You cannot add physical disk space, but you may be able to create some space. Options for - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 20
the configured maximum capacity is used only as needed, but the initial 2 GB is permanently committed. Figure 4 Storage capacity The example configurations in "Backup scenarios using the HP D2D Backup System" on page 55 illustrate how you can make full use of the available slots in designing your - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 21
compression to backed-up data, but if you are moving data from the HP D2D to physical tape, bear in mind that HP StorageWorks tape drives do apply compression. Therefore, 200 GB of data on the HP D2D Backup System will require less space on a physical tape cartridge. If moving data to a physical - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 22
22 Before you start - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 23
the HP D2D Backup System In this chapter: • "Connect the hardware" on page 23 • "Supported network HP D2D Backup System to the main power supply. This HP-approved cord is appropriate for your specific geographic region. For detailed safety information, see the Safety Guide on the HP StorageWorks - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 24
IP addressing and assign settings manually during the installation process. In both instances, the HP D2D Backup System should be on the same HP D2D Backup System 1. Internal tape drive 2. External tape drive Supported network configurations There are two ways of connecting the HP D2D Backup System - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 25
IP network for all hosts that need data to be backed up. PC Server Server Switch Supplied cable LAN Storage Network HP StorageWorks D2D Backup System Figure 8 Connecting to a dedicated backup network NOTE: Our example shows one PC that is connected to the LAN, but not to the Storage Network - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 26
download the latest patches for their operating system and refer to the "Linux Configuration Guide" on the HP StorageWorks CD-ROM for configuration instructions. Recommended web browser settings The web browser used to communicate with the D2D Backup System must have Active Scripting or JAVA scripting - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 27
Firefox 1.5 and Firefox 2.X 1. Select Options from the Tools menu. 2. Click on Content. 3. Check the box next to Enable JavaScript. 4. Click OK. 5. Refresh the page. D2D Backup System 27 - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 28
28 Connecting and installing the HP D2D Backup System - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 29
to the HP D2D Backup System 1. Internal tape drive 2. External tape drive To use this facility you need: • A tape drive, such as an HP StorageWorks Ultrium device. This should be a half-height tape drive, if it is to be installed internally. Both SAS and SCSI tape drives are supported. • A host - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 30
). 5. Replace the access panel on the HP D2D Backup System. 6. Connect an external tape drive (if required). Please refer to the "User Guide" that is supplied with the tape drive for more detailed information about tape drive cabling and LED troubleshooting. Removing the access panel and bezel 1. If - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 31
in the top PCI slot. Please refer to www.hp.com/go/connect for a list of all supported host bus adapters and tape drives. No additional drivers are required for recommended HBAs and tape drives; they are included in the HP D2D Backup System firmware. 1. Undo the retaining screw (1) and remove the - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 32
Figure 14 Removing the top expansion slot cover IMPORTANT: It may be necessary to temporarily remove the slot cover next to the slot in which you are installing the HBA. 3. Install the new HBA in the top slot. Figure 15 Installing the HBA 4. Reinstall the slot cover retainer (1) and secure it with - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 33
are provided in the Mounting Hardware pack, which is supplied with the tape drive. Locate the pack of short, cylindrical-headed screws and shims. D2D Backup System 33 - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 34
CAUTION: The Ultrium half-height tape drive allows only 3 mm engagement of the screw into the tape drive. To avoid damage to the tape drive, it is important to use the correct screws, which have a slightly thicker head than general mounting screws, and the metal shims. The shims prevent - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 35
. Rotate (2) the bezel into place so that the three tabs on the left side of the bezel snap into the slots on the chassis. D2D Backup System 35 - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 36
Figure 22 Replacing the bezel 3. Use two hands to place the access panel flat against the chassis (1), the back of the access panel extending about 2.5 cm (1.0 in) behind the back of the server. Make sure the hooks on the access panel align with the holes on the edges of the chassis. Slide (2) the - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 37
Figure 24 Connecting the cables (SCSI tape drive) D2D Backup System 37 - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 38
38 Attaching a physical tape drive (optional) - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 39
Guide" on the HP StorageWorks Tape CD-ROM. In this chapter: • "Before you install the first host" on page 39 • "Run the Installation wizard" on page 40 If you are installing on a Windows system, the Installation wizard is the recommended way to set up a host machine to work with the HP D2D Backup - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 40
Insert the CD-ROM supplied with your HP D2D Backup System into the host machine. It should launch automatically. If it does not, locate the D2DInstallationWizard.exe file and run it manually. 2. Select Start the wizard and follow the onscreen instructions to step through the installation, normally by - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 41
the network and configure network settings. If you have multiple devices on your network, a list is displayed so that you can select the required HP D2D Backup System. The configuration page for the device is displayed. DHCP is enabled by default. If you wish to use static IP addressing, disable DHCP - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 42
selected device. • iSCSI installation and configuration: If required, this step retrieves and installs the Microsoft iSCSI initiator, connects this host to the HP D2D Backup System and configures an autoloader, as defined by the user. The second option presented in this dialog is appropriate for most - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 43
host's desktop and gives you the option of launching it. Once it has been assigned network settings, the HP D2D Backup System is ready to use. See "The Web Management Interface " on page 63. The HP D2D Backup System does not appear as a device under My Computer and it is not mapped to a drive letter - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 44
44 The Installation wizard - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 45
install the HP D2D Backup System, it is possible to install it manually. You may also need to run phases independently when troubleshooting. This chapter describes: • "Using DHCP to discover the HP D2D" wizard or as a standalone utility from the HP StorageWorks Tape CD-ROM. D2D Backup System 45 - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 46
mode The HP D2D Backup System supports a Beacon LED sequence, which helps a user identify which unit is being configured, if several are connected to the network. See also "LEDs " on page 53. If the HP D2D Backup System is new and not yet configured When installing the HP D2D Backup System for the - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 47
wizard from the HP StorageWorks CD-ROM because it automatically checks which is the appropriate version for your host. NOTE: The Microsoft Vista operating system includes the Microsoft iSCSI Initiator. It can be run from the Control Panel in Classic Mode. Manual iSCSI initiator installation - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 48
generated automatically, which guarantees that it will be unique on your network. The other fields relate to authentication and are not needed for the HP D2D Backup System. Only use them if required to by your IT policy. (If you use Secret to enter an encryption string in this dialog to authenticate - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 49
tab contains a list of all available devices. When you run the iSCSI Initiator manually, new devices have a status of Inactive. You must log on to the appropriate targets for your host. Remember that each autoloader has two devices and you must log onto each one separately. D2D Backup System 49 - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 50
We recommend that you also select the Automatically restore this connection when the system boots option in the Log On dialog. Persistent Targets tab The Persistent Targets tab shows the targets that have been configured to restore automatically - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 51
Guide" on the HP StorageWorks Tape CD-ROM for instructions on using it. Make sure that you have downloaded the latest operating system patches before you configure your system. Manual driver installation Two drivers are required; an HP LTO Tape driver and a medium changer driver. NOTE: Certain backup - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 52
created by the HP D2D Backup System. Tape drivers can be installed from the drivers directory on the HP StorageWorks CD-ROM, where they are supplied as an installer application and as driver files for manual installation. Also check the HP website for driver updates at www.hp.com/support. The tape - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 53
LED sequence During a firmware upgrade, all LEDs apart from the Power LED flash with an alternate green and orange. Beacon mode The HP D2D Backup System also supports a Beacon LED sequence, which helps a user identify which unit is being configured, if several are connected to the network. D2D - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 54
Use the Network page of the Web Management Interface to turn Beacon Mode on and off. This flashes the LEDs on the selected device. If you do not switch off Beacon Mode from the Network page, it will continue for 5 minutes. 54 LEDs - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 55
scenarios using the HP D2D Backup System The HP D2D Backup System combines all the traditional benefits of tape technology, such as support for complex media rotation schemes, with the rapid backup and restore time that is only possible from disk. Backup applications allow users to configure rotation - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 56
Host Tape Drive LAN Mon Tues Wed Thurs Wk1 Wk2 Wk3 Wk4 HP StorageWorks D2D Backup System Figure 29 Simple backup from a single host This scenario provides fast restore times for individual files, with the added security of offsite tape storage. It requires 8 autoloader slots. The - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 57
Fileserver 60 GB Database Server 10 GB Desktop PC 250 GB LAN Mon Tues Wed Thurs Wk1 Wk2 Wk3 Wk4 Total 242 GB HP StorageWorks D2D Backup System: 1.5 TB Figure 30 HP D2D Backup System after the first host is configured Database server This is used to hold the customer database. It must be backed up - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 58
Wk3 Wk4 Total 242 GB Wk1 Wk2 Wk3 M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 Total 150 GB HP StorageWorks D2D Backup System: 1.5 TB Figure 31 HP D2D Backup System after the second host is configured Desktop PC This is used by engineers to store drawings, specifications and similar working - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 59
M6 M7 M8 M9 M10 M11 M12 Total 150 GB Wk1 Wk1 Mon Tues Wed Thurs Total 290 GB HP StorageWorks D2D Backup System: 1.5 TB Approx capacity used = 682 GB Figure 32 HP D2D Backup System after the third host is configured Summary Fileserver requires Exchange server requires Desktop PC requires 242 GB - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 60
M11 M12 Total 150 GB Wk1 Wk1 Mon Tues Wed Thurs Total 290 GB Autoloader 3/4/5/6 HP StorageWorks D2D Backup System: 1.5 TB Figure 33 Option remains to configure more hosts High-performance workstation backup This is a high-performance graphics workstation, used by an architect, who has 250 GB of - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 61
access to two devices on the HP D2D Backup System. Graphics workstation 250 GB LAN Mon Tues Wed Thurs Wk1 Wk1 Wk2 Wk2 Wk3 Wk3 Wk4 Wk4 Total 1.04 TB Total 60 GB HP StorageWorks D2D Backup System: 1.5 TB Approx capacity used = 1.1 TB Figure 34 HP D2D Backup System with one host and two devices - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 62
the autoloader device and a physical cartridge in the attached tape drive on the last day of the month. The cartridge data remains on both the HP D2D Backup System and the copy on the physical tape drive can be stored offsite. 62 - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 63
80 • "Firmware (Admin)" on page 81 • "Support (Admin)" on page 82 What is the Web Management interface? The Web Management Interface is the main interface for: • Monitoring the status and health of the HP D2D Backup System and all configured backup devices • Changing the number of cartridge slots or - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 64
you log in, the Summary page is displayed. Use this page: • To display information about your HP D2D Backup System and the backup devices that have been configured for it. • To monitor system health and status. • To display status information about any physical tape drives that are attached directly - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 65
65. Network, Disk Usage and RAID all link directly to the relevant pages for more information. If a tape drive is connected directly to the HP D2D Backup System, its status is also displayed in this section with a link to job history. This section shows the devices that have been configured and their - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 66
To edit device details 1. Click on Select to view the details for the required device and then click on Edit. 2. Amend details as appropriate and click Update to apply them. See "Device parameters" on page 67 To create a new device 1. To create a new device, select the appropriate device type ( - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 67
HP D2D Backup System, it will have an emulation type of ThinStor. This emulation type does not support mail slots and tape attach. If you want to connect a tape drive to the HP D2D Backup System a host for a first time. But you must enter it manually if you are creating a new device on this page. You - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 68
68 The Web Management Interface - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 69
is ready for import. A bar code is an 8-digit, alphanumeric, unique identifier for a cartridge within the HP D2D Backup System. Bar codes are shared with the backup application, if requested. The backup application may also choose to assign its own internal identifier to the cartridge but, if it does - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 70
slots and they are blank. Once the cartridges are made available to the backup application, it formats them ready for use and they are no longer not yet written data to them. Similarly, the erase function on most backup applications does not return the cartridge to a completely blank state. The Max - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 71
it can access it. • If you use the Create button on an empty mail slot, you can use the backup application to move the blank, new cartridge to an empty cartridge slot, without having to run an inventory. This network settings. It is also used to turn Beacon Mode on and off. D2D Backup System 71 - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 72
IP settings that were specified during installation. The HP D2D Backup System supports DHCP and this is turned on by default. You Make the required changes and click Update. 3. You must now reconnect to the HP D2D Backup System using the new settings. • If you have changed the IP address, you must - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 73
manually specify all the network settings for the HP D2D Backup System The HP D2D Backup System supports HP D2D Backup System to the network that is servicing StorageWorks CD. Beacon mode Beacon mode flashes the LEDs on the HP D2D Backup System. It is useful if you have several HP D2D Backup Systems - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 74
HP D2D Backup System and to specify up to four email recipients. Messages are generated if a disk fails or reaches its threshold capacity, if the system reboots, if there are network problems to carry out these activities. The HP StorageWorks D2D Backup System uses Simple Mail Transfer Protocol (SMTP - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 75
. To configure Microsoft Exchange Server NOTE: Please refer to the Linux Configuration Guide on the CD-ROM for information abut configuring SMTP with Linux. It is important Control tab and then select Authentication. 6. The HP D2D Backup System may be used with one of the following settings: D2D - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 76
name and password are required and should be provided when you configure email alerts NOTE: Integrated Windows Authentication is not supported with the HP D2D Backup System. If your SMTP Server requires this form of authentication and you have a spare network port, we recommend that you create a new - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 77
the firmware version of the disk. It may be useful for troubleshooting and when replacing a disk. Size: This is 750 GB for the HP D2D Backup System 130, 500 GB for the HP D2D Backup System 120 or 250 GB for the HP D2D Backup System 110. State: This indicates the state of the disk. Green indicates - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 78
at the top of the list. The icons identify whether the messages are information, error or warning messages. The Log is maintained even if the HP D2D Backup System is power cycled. Use the Clear Log button to clear the log. 78 The Web Management Interface - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 79
detail in "Export, import and copy to an attached tape drive" on page 83. Shutdown (Admin) This option allows you to shut down the HP D2D Backup System cleanly. It is the only recommended way of powering off the device. If you remove the power in any other way and a host is carrying - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 80
you attempt the reset. 2. Press the Power button on the front of the HP D2D Backup System three times in quick succession. Approximately 5 seconds later the HP D2D Backup System will reboot. 3. Use the device discovery tool on the HP StorageWorks CD-ROM to re-configure the network settings of the - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 81
Firmware (Admin) This page provides information about the firmware version of your HP D2D Backup System and allows you to upgrade the firmware. 1. Check www.hp.com/support for the latest firmware and download it to your hard disk. 2. Select Firmware from the Web Management Interface and click Upgrade. - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 82
is totally independent from cartridge size. The HP D2D Backup System allows you to pick whatever cartridge size you like, up to 800 GB.) Support (Admin) If you have problems, HP Support will ask you to generate a support ticket to help with troubleshooting. It provides a log of everything that has - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 83
for a list of all supported host bus adapters and tape drives. For instructions on attaching the tape drive, please refer to "Attaching a physical tape drive" on page 29. NOTE: Physical tape drives attached to the HP D2D Backup System can only be accessed by the HP D2D Backup System, using the Tape - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 84
refer to the white papers on http://www.hp.com/support for further clarification. Archiving methods Two methods are provided for archiving data to the directly attached tape device, these are Copy and Export. • Copy retains the data cartridge on the HP D2D Backup system and creates an exact copy onto - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 85
application on host to write to cartridge. Step 2 Use HP D2D Web Management Interface to copy to tape drive. 1 2 3 4 5 6 7 8 Autoloader HP StorageWorks D2D Backup System 1 2 3 4 5 6 7 8 Autoloader HP StorageWorks D2D Backup System Physical Tape Drive Cartridge Figure 36 Cartridge copy Why use - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 86
slot becomes empty. (If the export fails, the data remains in the mail slot.) Export removes the data and frees up disk space on the HP D2D Backup System and is useful for long term archival (for example in a yearly tape in a rotation scheme). If restore is needed, data can be imported (or - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 87
Web Management Interface to export to tape drive. 1 2 3 4 5 6 7 8 Autoloader Mailslot HP StorageWorks D2D Backup System 1 2 3 4 5 6 7 8 Autoloader Mailslot HP StorageWorks D2D Backup System Physical Tape Drive Cartridge Figure 37 Cartridge export Why use the Export functionality? The main - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 88
4 5 6 7 8 Autoloader HP StorageWorks D2D Backup System Mailslot 1 2 3 4 5 6 7 8 Autoloader HP StorageWorks D2D Backup System Figure 38 Cartridge import When you cartridge in the HP D2D Backup System is not supported. The data from the cartridge on the HP D2D Backup System must not exceed the - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 89
www.hp.com/support for details of the latest firmware for your HP Ultrium Tape Drive and download required files to a location on your host machine before you use this page. Copy/Export/Import (Tape Attach) This page allows you to initiate a manual export/import or copy operation. D2D Backup System - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 90
in any numbered slot in an autoloader device or upon a non blank cartridge in a standalone tape drive device. The cartridge data is copied from the HP D2D Backup System to the physical tape drive. 1. In the Web interface select Copy/Export/Import and locate the cartridge that you wish to copy in the - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 91
Verify also reads back the data, but only ensures that it can be read. It may save some time if another tape device on the HP D2D Backup System is being accessed at the same time as the copy operation. No Verify is the fastest option. 3. The process checks that media is loaded - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 92
at the same time as the copy operation. No Verify is the fastest option. 4. The process warns you that the cartridge data on the HP D2D Backup System will be removed once it has been exported. You must click OK to continue. It also checks that media is loaded in the attached tape - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 93
: Only one copy, export or import job may be run at a time, regardless of the number of physical tape drives that are connected to the HP D2D Backup System. If a job is currently in progress, a warning message will be displayed when you try to set up the new job. You must wait for - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 94
Verify also reads back the data, but only ensures that it can be read. It may save some time if another tape device on the HP D2D Backup System is being accessed at the same time as the copy operation. No Verify is the fastest option. 3. The process warns you that when importing - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 95
and copy jobs, the data remains in the mail slot or slot on the HP D2D Backup System and the physical tape on the tape drive is rewound and erased. • For occurs Errors may occur if there is a tape read/write media problem, if there is not enough capacity on the physical cartridge or if there is - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 96
updated with any schedules created on the HP D2D Backup System. The two are independent of each other. If you want the backup application schedules to work in conjunction with a schedule on the HP D2D Backup System, you must co-ordinate them manually. To create a schedule 1. Select Schedule from the - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 97
. Verify: This determines how the data that has been created on the physical cartridge is to be verified with the original data on the HP D2D Backup system. There are three options: None, Quick and Full. The default is Full. To view, edit or delete existing schedules • Locate the schedule in the - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 98
does not apply hardware compression to backed-up data; HP StorageWorks tape drives do apply hardware compression. Therefore, 200 GB of data on the HP D2D Backup System will require less space on a physical 200 GB tape cartridge. If moving data to a physical cartridge for offsite storage, there - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 99
import data using this method. Export and import are only supported on tape drives that are connected directly to the HP D2D Backup System. See "Export, import and copy to an attached tape drive" on page 83 Tape drives supported The HP StorageWorks Ultrium 448 or 460 tape drive is the ideal device - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 100
.hp.com/support. Or refer to the documentation that was supplied with your backup application. Compression The HP D2D Backup System does not apply hardware compression to backed-up data; HP StorageWorks tape drives do apply hardware compression. Therefore, 200 GB of data on the HP D2D Backup System - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 101
illustrates the three main restore scenarios. Table 9 Restore scenarios From HP D2D Backup System From a physical tape drive connected to the HP D2D Basic file restore Use the backup application to restore files from the HP D2D to the host, as required. Restore after host failure 1. Rebuild - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 102
cannot be seen by any other host on the network. If the host system fails, you must replace it and reconfigure the mapping of the host to the configured backup device on the HP D2D Backup System. 1. Install the operating system on the host. If possible, give the host the same Computer Name as - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 103
the same information on the Web Management Interface. See "iSCSI (Status)" on page 77. 6. On the Discovery tab, enter the IP address of the HP D2D Backup System to add it as a target portal for the host. Do not change the Port; it should be 3260. 7. Target devices have already been configured - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 104
automatic restore on boot option in the Log On... dialog. 8. Run your backup application. It should see the autoloader device on the HP D2D Backup System. Import the media into your backup application's database and restore the latest full backup from the HP D2D Backup System. 104 Restore processes - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 105
be found at www.hp.com/support. This chapter provides troubleshooting information on: • "Connecting the hardware" on page 105 • "DHCP is not working" on page 105 • "Running the Installation Wizard" on page 106 • "Manual installation" on page 108 • "HP D2D Backup System troubleshooting" on page 108 - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 106
of the two following methods: • Manually install HP LTO tape drivers after the wizard completes. These can be found both on the HP StorageWorks CD-ROM in the drivers directory and on the HP website, www.hp.com/support. • Use the Tape drivers supplied with your backup software. For many applications - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 107
HP D2D Backup System and the host machine are still connected to the network. • Check that the iSCSI initiator installed correctly. An icon should have been placed on your desktop. • Manually to install on a seventh. Similarly, the HP D2D Backup System supports a maximum of six tape autoloaders. If - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 108
2&3 HP StorageWorks D2D Backup System 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 Autoloader 4&5 Figure 40 Fewer hosts are supported because Hosts 1, 2 and 3 have two devices Manual installation Please see "Advanced installation" on page 45 for detailed information, including troubleshooting - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 109
HP D2D Backup System directly to the host. If this fails, contact HP Support www.hp.com/support. Backup application fails to see device Make sure you have the latest version or software patches for the backup application. (See www.hp.com/go/connect) Stop and restart the backup application services - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 110
, rerun Discovery. I cannot create a device The HP D2D Backup System supports a maximum of six devices. I cannot see a newly created device When you create a new device on the HP D2D Backup System, the host will not be able to see the device until you connect manually to it using the iSCSI Initiator - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 111
configured cartridge size on the HP D2D Backup System. However, if your backup application supports spanning across several tapes, you can also use a tape drive with a lower capacity, such as an HP StorageWorks DAT 72 tape drive. NOTE: The HP D2D Backup System does not apply hardware compression to - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 112
figuration)" on page 74 for more information. Disk troubleshooting • HP D2D Backup System runs out of space • Disk fails on the HP D2D Backup System If the HP D2D Backup System runs out of space A warning message is generated when the HP D2D Backup System reaches 90% capacity. You cannot add physical - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 113
drives may be supplied. The HP D2D Backup System Backup System is a RAID 5 configured device with four disks. No other RAID configurations are supported. • HP D2D Backup System 110 has four 250 GB disks • HP D2D Backup System 120 has four 500 GB disks • HP D2D Backup System 130 has four 750 GB disks - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 114
still operational but failed disk should be replaced as soon as possible". If more than one disk fails You will lose all data on the HP D2D Backup System and the message in the RAID Status section warns that there are "Too few disks to operate". However, the device operating - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 115
Always place drives with the Printed Circuit Board (PCB) assembly-side down. • Use conductive field service tools. WARNING! Hazardous voltages are present inside the HP D2D Backup System. Always disconnect AC power from the server and other associated assemblies while working inside the unit. Serious - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 116
shut down. Select Shutdown on the Web Management interface and click Power Off to power down the HP D2D Backup System safely. 4. Disconnect the network cable and the power cord from the HP D2D Backup System. 5. Loosen the captive thumbscrew (1) located on the rear edge of the access panel. Slide the - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 117
7. Remove the screw (1) from cover that secures the drives so that you can remove the failed drive. Pull the cover (2) away from the drives. D2D Backup System 117 - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 118
the disk cover 8. The diagram on the lid of the HP D2D Backup System shows how the disks are cabled. a. Check that the . CAUTION: If you replace the wrong disk, you could lose all your data. Power Supply System Board HDD 4 HDD 3 HDD 2 HDD 1 SATA3 SATA4 SATA2 SATA1 Figure 44 Identifying the hard - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 119
SATA cable (3). Figure 46 Installing a hard drive 11. Replace the drive cover. a. Replace the cover. b. Use the screw removed in step 7 to secure it. D2D Backup System 119 - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 120
Figure 47 Replacing the drive cover 12. Insert the two hooks on the right side of the bezel into the rectangular holes on the chassis (1). Rotate (2) the bezel into place so that the three tabs on the left side of the bezel snap into the slots on the chassis. Figure 48 Replacing the bezel 13. Use - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 121
the failed disk should now be OK and there is a message to say that the disk is available but not yet part of the RAID system. Click Add Disk to add the disk to the RAID array. The screen refreshes and a rebuilding status message is displayed against the RAID State. D2D - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 122
fault, but you are given the option of initializing the RAID array. This will make the HP D2D Backup System usable again, but you will have lost your data. Replacing a complete unit If you are sent . Further advice is available on the Support website, www.hp.com/support. 122 Hard disk replacement - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 123
, 81 shutdown page, 79 support page, 82 administration page, 80 archive from D2D Backup System, 84 from host, 99 archive to tape, 83, 99 audience, 11 authentication, 48, 77 autoloader, 65 See also devices definition, 16 troubleshooting, 107 B backup slow, 110 backup application can't access device - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 124
workstation backup, 60 host can't connect, 109 definition, 16 hosts disconnecting, 109 HP technical support, 12 I import cartridge, 86, 88, 93 inactive connection, 49 installation wizard how to run, 40 preparing to run, 39 troubleshooting, 106 what it does, 39 IP address, 73 iSCSI configuring manually - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 125
troubleshooting, 108 shutdown page, 79 simple backup, 55 slot can't see from backup application, 110 definition, 16 slots defining number of, 67 software installation drivers, 51 manual, , 73 Subscriber's Choice, HP, 13 summary page, 64 support page, 82 symbols in text, 12 D2D Backup System 125 - HP StorageWorks D2D100 | HP StorageWorks D2D Backup System User Guide (EH880-909 - Page 126
support HP, 12 service locator website, 13 testing email alerts, 74 text symbols, 12 troubleshoot 10/100 Base-T port, 105 autoloader not created, 107 backup app websites customer self repair, 12 HP , 13 HP Subscriber's Choice for Business, 13 product manuals, 11 write protect, cartridges, 69 126
HP StorageWorks
D2D Backup System
User Guide
Part number: EH880-90950
Third edition: October 2007