HP StorageWorks D2D100 Smart Array P400 Controller User Guide
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- HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 1
HP Smart Array P400 Controller User Guide October 2005 (First Edition) Part Number 399716-001 - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 2
) Part Number 399716-001 Audience assumptions This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels. - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 3
Contents Hardware features ...5 Board components ...5 SAS/SATA connectors on the front of the board 5 SAS/SATA connectors on the back of the board 6 Controller specifications ...6 Overview of the installation procedure 8 Installing the controller in an unconfigured server 8 Installing the - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 4
Upgrading hard drive capacity ...29 Moving drives and arrays ...30 Adding drives ...30 Diagnosing array problems...32 Controller board runtime LEDs...32 Battery pack LEDs...33 Diagnostic tools ...34 Electrostatic discharge ...36 Preventing electrostatic discharge ...36 Grounding methods to prevent - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 5
Hardware features In this section Board components ...5 Controller specifications ...6 Board components Two models of the HP Smart Array P400 Controller are available. One model ("SAS/SATA connectors on the front of the board" on page 5) has the internal SAS/SATA connectors - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 6
will not boot. Controller specifications Feature Card type Dimensions (excluding bracket) Drive types supported Maximum power required Temperature range Relative humidity (noncondensing) RAID levels supported Battery kit option part numbers Details Low-profile PCI Express 16.8 cm × 7.0 cm - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 7
to recharge battery Duration of battery backup Battery life expectancy Type of edge connector PCI Express support PCI Express transfer rate Number of specifications, and for information about system requirements, refer to the HP website (http://www.hp.com/products/smartarray). Hardware features 7 - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 8
setup and installation guide or the HP ROM-Based Setup Utility User Guide. 3. Power up the server. The autoconfiguration process runs. 4. Update the system page 12). 6. Install the operating system and device drivers ("Installing device drivers" on page 19). Instructions are provided with the CD that - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 9
9. Update the Management Agents ("Installing Management Agents" on page 19) if new versions are available. The server is now ready to use. If you want to create additional logical drives, you may now do so. Overview of the installation procedure 9 - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 10
procedure, visit the HP website (http://www.hp.com/support) to confirm that Close all applications. 3. Power down the server. CAUTION: In systems that use external data storage, be sure that the server is considered hazardous and are intended to be serviced only by qualified personnel who have been - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 11
about the supported drive models, refer to the controller-specific page on the HP website (http://www.hp.com/products/smartarray). 1. Power down the system. 2. information about drive installation, see the appropriate section in this guide ("Replacing, moving, or adding hard drives" on page 24 - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 12
support page of the HP website (http://www.hp.com/support). instructions are provided with each component. For more information about updating the firmware, refer to the HP ProLiant Storage Firmware Maintenance User Guide (for controller and hard drive firmware) or the HP Online ROM Flash User Guide - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 13
...14 Using ACU ...15 Using CPQONLIN...15 Introduction HP provides four utilities for manually configuring an array on a Smart Array controller: about default array configuration settings, refer to the HP Array Configuration Utility User Guide. This document is available on the Documentation CD - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 14
for + an unconfigured controller Describes configuration errors + Supported procedures ACU Creation and deletion of arrays and logical of all available (unconfigured) physical drives and the valid RAID options for the system. 2. Use the Arrow keys, Spacebar, and Tab key to navigate around the - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 15
instructions given in the operating system documentation. Using ACU For detailed information about using ACU, refer to the HP Array Configuration Utility User Guide is connected to at least one logical drive, CPQONLIN continues in manual configuration mode. Use the arrow and Enter keys to navigate - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 16
3. Select the Controller Settings option below Controller Options. The Controller Settings screen appears. Drive rebuild Drive rebuild occurs after a physical drive fails and is replaced. Only logical drives that are configured with RAID 1+0, RAID 5, or RAID 6 (ADG) can be rebuilt. Priority settings - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 17
Migrating RAID level and stripe size online Using CPQONLIN, you can modify both the RAID level and stripe size of an existing logical drive while online. IMPORTANT: Be sure that the cache battery is connected and fully charged before beginning an array expansion, RAID level migration, or stripe size - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 18
the on-screen instructions to set the boot order for the different controllers in the system. 4. Save the settings. 5. Exit from the utility. For more information about using RBSU, refer to the HP ROM-Based Setup Utility User Guide or the server setup and installation guide. These documents are - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 19
www.hp.com/support). Using the Support Software CD: Instructions for installing the drivers from the Support Software CD are given in the leaflet that is supplied with the CD. Using the SmartStart CD: If you use the Assisted Installation path feature of SmartStart to install the operating system on - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 20
pack. 3. Install the new battery pack into the server. (The installation site depends on the server. For further information, refer to the server-specific user guide.) Upgrading or replacing controller options 20 - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 21
BBWC Status LED ("Battery pack LEDs" on page 33). • If the LED is blinking every two seconds, data is still trapped in the cache. Restore system power, then repeat the previous steps in this procedure. • If the LED is not lit, proceed with the next step. 4. Unplug the cable from the - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 22
BBWC Status LED ("Battery pack LEDs" on page 33). • If the LED is blinking every two seconds, data is still trapped in the cache. Restore system power, then repeat the previous steps in this procedure. Upgrading or replacing controller options 22 - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 23
• If the LED is not lit, disconnect the battery cable from the cache. NOTE: Your model might look different from the one illustrated. 4. Remove the controller from the server, and place it on a firm, flat, nonconducting surface. 5. Remove the existing cache from the controller, pulling at both ends - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 24
Replacing, moving, or adding hard drives In this section Identifying the status of a hard drive ...24 Recognizing hard drive failure ...25 Replacing hard drives ...27 Moving drives and arrays ...30 Adding drives ...30 Identifying the status of a hard drive When a drive is configured as a part of an - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 25
all failed drives. For additional information about diagnosing hard drive problems, refer to the HP Servers Troubleshooting Guide. CAUTION: Sometimes, a drive that has previously been failed by the controller may seem to be operational after the system is power-cycled or (for a hot-pluggable drive - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 26
you may still have lost data, especially if the system was busy at the time that the problem occurred. Recovering from compromised fault tolerance If fault the partitions. c. Restore all data from backup. To minimize the risk of data loss that is caused by compromised fault tolerance, make - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 27
the same array to confirm that no other drives have any errors. (For details, refer to the Systems Insight Manager documentation on the Management CD.) • Be sure that the array has a current, valid backup. • Confirm that the replacement drive is of the same type (SAS or SATA) as the degraded drive - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 28
cannot be reconstructed and is likely to be permanently lost. If another drive in the array fails while fault tolerance is unavailable during rebuild, a fatal system error can occur, and all data on the array is then lost. In exceptional cases, however, failure of another drive need not lead to - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 29
backup. Case 2: The replacement drive has failed. Verify that the replacement drive is of the correct capacity and is a supported model. If these factors are not the cause of the problem to rebuild the data in the new configuration, the system is unprotected against drive failure for many hours while - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 30
the data from backup, if necessary. 5. Verify the new drive configuration by running ORCA or ACU ("Configuring an array" on page 13). Adding drives You can add hard drives to a system at any time, as long as you do not exceed the maximum number of drives that the controller supports. You can then - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 31
physical drives in the array. During this procedure, the logical drives each keep the same fault-tolerance method in the enlarged array that they had in the smaller array. When the expansion process has finished, you can use the liberated storage capacity on the enlarged array to create new logical - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 32
Diagnosing array problems In this section Controller board runtime LEDs...32 Battery pack LEDs...33 Diagnostic tools ...34 Controller board runtime LEDs LED, together with item 8, indicates the amount of controller CPU activity. For details, see the following table. Diagnosing array problems 32 - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 33
Green 3 Amber 4 Green Description System Power LED. This LED glows steadily when the system is powered up and 12 V system power is available. This power is used to preserve BBWC data and is available any time that the system power cords are connected to a power supply. Battery Health LED. To - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 34
system is powered down, and the cache contains problems with arrays. The most important are: • ADU This utility is available on both the SmartStart CD and the HP website (http://www.hp.com/support). The meanings of the various ADU error messages are provided in the HP Servers Troubleshooting Guide - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 35
c. Click Server Diagnostics, and follow the on-screen prompts and instructions. Diagnosing array problems 35 - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 36
discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A floors or dissipating floor mats. • Use conductive field service tools. • Use a portable field service kit with a folding static-dissipating work mat. If you - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 37
Regulatory compliance notices In this section European Union regulatory notice ...37 BSMI notice ...37 Korean class B notice...38 Battery replacement notice ...38 Taiwan battery recycling notice...38 European Union regulatory notice This product complies with the following EU Directives: • Low - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 38
proper disposal, please use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 39
BBWC battery-backed write cache CPQONLIN NetWare Online Array Configuration Utility ORCA Option ROM Configuration for Arrays POST Power-On Self Test RBSU ROM-Based Setup Utility SA Smart Array SIM Systems Insight Manager Acronyms and abbreviations 39 - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 40
Index A ACU (Array Configuration Utility) 15 adding drives 16, 30 ADU (Array Diagnostic Utility) 34 array capacity expansion 30 array controller installation overview 8 array, configuring 13, 16 array, moving 30 automatic data recovery (rebuild) 27 B batteries, replacing 20 battery pack LEDs 33 - HP StorageWorks D2D100 | Smart Array P400 Controller User Guide - Page 41
33 status lights, controller 32 status lights, hard drive 24 storage capacity, increasing 29 storage devices, connecting 11 T Taiwan battery recycling notice 38 temperature requirements 6 troubleshooting 34 U updating the firmware 12 upgrading drive capacity 29 Index 41
HP Smart Array P400 Controller
User Guide
October 2005 (First Edition)
Part Number 399716-001