HP StorageWorks MSA1500cs HP StorageWorks Modular Smart Array FC VDS Hardware
HP StorageWorks MSA1500cs Manual
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- HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 1
HP StorageWorks Modular Smart Array FC VDS Hardware Provider for Windows 2003 administration guide Part number: T1634-96074 Third edition: February 2007 - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 2
Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice. The only warranties for HP products and services are - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 3
Programs 22 5 Troubleshooting the HP MSA VDS hardware provider 25 Troubleshooting procedures 25 VDS will not install 25 Cannot manage the array using hardware provider 25 Using the trace log for troubleshooting 26 VDS error messages 27 Event log messages 31 HP StorageWorks Modular Smart - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 4
Glossary 35 Index 37 4 - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 5
Figures 1 ..HP MSA VDS hardware provider solution block diagram 13 2 ..Hardware and software preconfiguration diagram 18 HP StorageWorks Modular Smart Array FC VDS Hardware Provider for Windows 2003 administration guide 5 - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 6
Tables 1 ..Document conventions 8 2 ..VDS error messages 27 3 ..Event log messages 31 6 - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 7
• HP StorageWorks Modular Smart Array 1000/1500 installation guide • HP Array Configuration Utility user guide • HP StorageWorks SAN Design reference guide You can access this guide directly by using the following URL: www.hp.com/go/sandesignguide • HP MPIO Full-Featured DSM for Windows for MSA Disk - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 8
1 Cross-reference links and e-mail addresses Blue, underlined text: http://www.hp.com Bold text website addresses • Keys that are pressed • Text typed into data. IMPORTANT: Provides clarifying information or specific instructions. NOTE: Provides additional information. TIP: Provides helpful - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 9
, new driver versions, firmware updates, and other product resources. HP websites For additional information, see the following HP websites: • http://www.hp.com • http://www.hp.com/go/storage • http://www.hp.com/service_locator • http://www.hp.com/support/manuals • http://www.hp.com/support/downloads - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 10
10 Preface - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 11
the Add or Remove Programs control panel, if necessary. 2. Download and extract the hardware provider software from the following URL: http://www.hp.com/support/HWPMSA. 3. Follow the InstallShield Wizard instructions to install the hardware provider software. 4. Verify the hardware provider was - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 12
12 Quick start for the HP MSA VDS hardware provider - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 13
2 Overview of the HP MSA VDS hardware provider The HP MSA VDS hardware provider is software that installs on a Windows 2003 server connected to an HP MSA disk array. The hardware provider works with the Microsoft Virtual Disk Service (VDS) to expand the capability of the Windows operating system and - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 14
that normally require proprietary HP array management software. Microsoft Virtual Disk Service (VDS) Microsoft VDS adds an interface for managing disk array volumes and logical units to the Windows operating system. Administrators can identify, configure, and monitor supported HP disk array volumes - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 15
arrays. Different supporting technologies and features within the arrays cause some differences in their capabilities. The hardware provider for the MSA disk arrays has been designed specially for those arrays, including Active-Passive and Active-Active installations. HP StorageWorks Modular Smart - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 16
16 Overview of the HP MSA VDS hardware provider - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 17
the HP MSA disk array. See the release notes and contact HP Support for components tested and approved by HP. Hardware • HP StorageWorks MSA disk array • Windows 2003 VDS Server: Contains the Microsoft VDS Service and HP MSA VDS hardware provider. • Fibre Channel Host bus adapter (HBA): Installs in - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 18
version requirements. You must install and/or configure the following software on the Windows VDS server to enable use of the HP MSA VDS hardware provider: • Windows Server 2003 operating system • HP-tested HBA driver software • HP MSA VDS hardware provider • Optional HP MPIO Basic or Full Featured - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 19
configurations. MSA Active-Active configurations support HP MPIO Full-Featured DSM. For instructions, see the documentation that accompanies the software or the HP MPIO Full-Featured DSM for Windows for MSA Disk Arrays installation and reference guide. (To locate this guide on the HP website, see - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 20
the HP Array Configuration Utility user guide. Install the MPIO software, if used. Ensure the array is connected through a Fibre Channel switch to the hardware provider server as 20 GB spanning all three disks, the remaining 88 GB are unusable. 20 Preconfiguring for the HP MSA VDS hardware provider - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 21
release notes for version requirements. For HP hardware providers documentation and software downloads, see the following web location: http://www.hp.com/support/HWPMSA Installing the HP MSA VDS hardware provider Follow the steps below to install the HP MSA VDS hardware provider on a Windows 2003 - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 22
old hardware provider manually. Click OK to exit the installation. Close all applications that use the MSA VDS hardware provider, and issue a net stop vds command at the command line. Remove the previous MSA VDS hardware provider version using the Windows Add or Remove Programs control panel. Then - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 23
, click Start, click Control Panel, and double-click Add or Remove Programs. 2. Select the HP MSA VDS hardware provider program for removal. 3. Click Change/Remove. Windows removes the program. HP StorageWorks Modular Smart Array FC VDS Hardware Provider for Windows 2003 administration guide 23 - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 24
24 Installing the HP MSA VDS hardware provider - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 25
. Troubleshooting procedures The following instructions present typical problems and solutions. VDS will not install The HP MSA VDS hardware provider installation works only on the Windows versions listed in the HP MSA VDS hardware provider release notes. The installer will not install the software - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 26
activities when the problems occur. 6. Call HP technical support for help and additional instructions. HP technical support contact information is included in the Preface near the front of this guide. See HP technical support. 7. When you finish using the trace log for troubleshooting, edit the - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 27
HP MSA supported by the object, or there is inadequate disk space. The service volume cannot be extended because the file system does not support it. There is not enough usable space for this operation. The service must shut down. HP StorageWorks Modular Smart Array FC VDS Hardware Provider - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 28
Troubleshooting the HP MSA VDS hardware provider The disk is not fully cleaned due to I/O error. The provider failed to connect to the Logical Disk Management Administrative service fication was sent from the Logical Disk Manager Administrative service. The file system is incompatible. The media is - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 29
volume may not be deleted. The method call is not supported for the specified provider type. The repair operation failed. The disk is already in use by the volume. The asynchronous operation is in progress. HP StorageWorks Modular Smart Array FC VDS Hardware Provider for Windows 2003 administration - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 30
of Pnp registered disks has become corrupt. The provider does not support the LBN REMAP ENABLED volume flag. The provider does not support the NO DRIVELETTER volume flag. REVERT ON CLOSE should only be online, and must not be healthy or rebuilding. 30 Troubleshooting the HP MSA VDS hardware provider - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 31
the Logical Disk Manager Administrative service. Retry the operation. Table 3 Event log messages Message Id Severity Module 1550 Error hpmsafcvds 1551 Error hpmsafcvds 1552 1554 le: hpmsafcvds.log. HP StorageWorks Modular Smart Array FC VDS Hardware Provider for Windows 2003 administration - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 32
3201 3203 Warning Warning hpmsafcvds hpmsafcvds 32 Troubleshooting the HP MSA VDS hardware provider Failed to extend volume AAA : BBB). For additional details, please see log file: hpmsafcvds.log. The controller AAA in the disk array BBB is in a failed state. The volume AAA in the - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 33
successfully. The HP MSA VDS hardware provider has unregistered successfully. The HP MSA VDS hardware provider has loaded successfully. The HP MSA VDS hardware provider has unloaded successfully. HP StorageWorks Modular Smart Array FC VDS Hardware Provider for Windows 2003 administration guide 33 - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 34
34 Troubleshooting the HP MSA VDS hardware provider - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 35
can also be software shorthand for a mapped volume (Windows drive letter or mount point). Microsoft Virtual Disk Service, the Windows service that manages storage through hardware providers. HP StorageWorks Modular Smart Array FC VDS Hardware Provider for Windows 2003 administration guide 35 - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 36
36 Glossary - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 37
required, 17 software, 18 confi obtaining, 9 HP technical support, 9 I installation provider, 21 software components, 18 software providers, 14 Subscriber's Choice, HP, 9 T technical support HP, 9 service locator website, 9 troubleshooting, 25, 25 U uninstalling provider, 22, 23 HP StorageWorks - HP StorageWorks MSA1500cs | HP StorageWorks Modular Smart Array FC VDS Hardware - Page 38
V VDS overview, 14 W web sites, 7 websites HP , 9 HP Subscriber's Choice for Business, 9 Windows overview, 13 38
HP StorageWorks Modular Smart Array FC
VDS Hardware Provider for Windows 2003
administration guide
Part number: T1634-96074
Third edition: February 2007