HP StorageWorks MSA2212fc HP StorageWorks 2000 Modular Smart Array Reference G
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- HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 1
HP StorageWorks 2000 Family Modular Smart Array reference guide Part number: 481599-003 Third edition: August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 2
express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft and Windows are U.S. registered trademarks of Microsoft - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 3
Contents About This Guide 13 Intended Audience 13 Prerequisites 13 Document Conventions 13 HP Technical Support 14 Customer Self Repair 14 Product Warranties 14 Subscription Service 15 HP Websites 15 Documentation Feedback 15 1. Introducing and Using SMU 17 What is SMU 17 Preparing to - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 4
Users 32 Adding Users 34 Deleting Users 35 Managing Licenses 35 Viewing Installed Licenses 36 Installing a License 36 Setting System Information 37 Setting Date and Time 37 Configuring Host Ports 39 Configuring FC HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 5
61 Restarting a Controller 61 Shutting Down a Controller 62 3. Managing Storage 63 Creating Virtual Disks and Volumes 63 Creating a Virtual Disk Automatically 65 Creating a Virtual Disk Manually 67 Virtual Disk Initialization 70 Managing Virtual Disks 71 Viewing Virtual Disk and Disk - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 6
99 Using Snapshot Services 104 Maximum Resetting a Snapshot 115 Deleting Modified Data 115 Rolling Back a Master Volume 116 Deleting a Snapshot 118 Viewing Information About Snap Pools, Master Volumes, and Snapshots . . . 118 6 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 7
135 Clearing Metadata From Leftover Disk Drives 136 Enabling or Disabling SMART Changes 137 Viewing Disk Drive Read-Cache Status 138 Illuminating a Drive Module LED 138 Viewing and Updating Disk Drive Firmware Versions 138 Managing Enclosures 142 Displaying Enclosure Status 142 Using - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 8
Disk Drives by Enclosure 156 LAN Information 158 Module Status 159 Controller Versions 160 FRU Information 161 Enclosure Status 161 Temperature Status 163 Disk Space Usage Statistics 176 Resetting Statistics 177 8 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 9
LUN Response Option 191 Configuring In-band Management Services 192 Saving Log Information to a File 192 Setting Up the Debug Log 193 7. Troubleshooting Using SMU 195 Problems Using SMU to Access a Storage System 196 Determining Storage System Status and Verifying Faults 197 Stopping I/O 198 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 10
All Events for Notification 218 Using Event Logs 218 Event Severities 219 Viewing the Event Log 219 Viewing an Event Log Saved From SMU 221 Reviewing Event Logs 222 Saving Log Information to a File 223 10 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 11
Configuring the Debug Log 224 Correcting Enclosure IDs 225 Problems After Power-On or Restart 225 A. SNMP Configuration 227 Introduction 227 Standard MIB-II Behavior 228 Enterprise Traps 228 FA MIB 2.2 SNMP Behavior 229 External - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 12
and Advanced User Functions 267 Diagnostic User Functions 274 E. Event Codes 275 Disk Drive Errors and Recommended Actions 300 Power-and-Cooling Module Faults and Recommended Actions 302 Glossary 303 Index 319 12 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 13
output AaBbCc123 Text you type, contrasted with on-screen output AaBbCc123 Variable text you replace with an actual value Examples See the user guide A virtual disk (vdisk) can ... You must ... The default file name is store.logs The default user name is manage Type exit # set password Enter new - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 14
local service provider. For North America, see the CSR website: http://www.hp.com/go/selfrepair Product Warranties For information about HP StorageWorks product warranties, see the warranty information website: http://www.hp.com/go/storagewarranty 14 HP StorageWorks 2000 Family Modular Smart Array - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 15
, and firmware documentation updates as well as instant access to numerous other product resources. HP Websites For other product information, see the following HP websites: ■ http://www.hp.com ■ http://www.hp.com/go/storage ■ http://www.hp.com/service_locator ■ http://www.hp.com/support/manuals - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 16
16 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 17
and Using SMU This chapter introduces HP StorageWorks MSA2000 Family Storage Management Utility (SMU), the web-browser interface for MSA2000 Family storage systems. It also describes how to configure this interface by setting system preferences, configuring users, and managing licenses. This chapter - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 18
medium or medium-low. ■ Verify that your browser is set to allow cookies for all sites, or at least for the IP addresses of the storage system Ethernet management ports. 18 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 19
if you still cannot access a controller, try entering the IP address of the partner controller's Ethernet port. If you still default Manage username is manage and the default password is !manage. Note - To secure the storage system, change each Manage user's password as described in "Configuring User - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 20
18. To log out of SMU: 1. Click Log Off at the bottom of the menu. The Log Off page is displayed. 2. Click Log Off. 20 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 21
Elements The following figure shows SMU as it would appear for a dual-controller system with one healthy virtual disk and one virtual disk being initialized. Main Page Help icons Message area Current page arrow Submenus User type Figure 1-1 Key Elements of SMU Pages Panels Event Log icon - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 22
the menu item for the currently displayed page. The type of user that is logged in is displayed beneath the Log Off button. (User types are described in "Access Privileges" on page 32.) the Event Log" on page 171). 22 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 23
use the Back button, manually refresh the page to get current data. ■ Do not try to perform commands on multiple items (such as virtual disks and disk drives) by holding down the Shift key while clicking them with the mouse. In many cases, this will cause a new browser window and an error message - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 24
review the status information and take the appropriate action, such as replacing a disk drive. You can use a virtual disk in this state but resolve the problem as soon as possible. See "Troubleshooting Using SMU" on page 195 for more information. 24 HP StorageWorks 2000 Family Modular Smart Array - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 25
is reconstructing. You can use a virtual disk in this state but resolve the problem as soon as possible. See "Introducing and Using SMU" on page 17 for are added back into the system or until the virtual disk is manually removed from quarantine by using Virtual Disk Quarantine. A virtual disk can - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 26
IP address link for the other controller opens a new browser window for login. ■ - Click this icon to display the Event Log page. See "Viewing the Event Log" on page 171 for more information about the event log. 26 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 27
way to find where you can view system information or configure system settings. ■ Support Information - Optionally displayed in a customized interface to describe how to get technical support and product documentation. Size Representations in SMU Data capacity and I/O statistics are calculated - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 28
28 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 29
■ "Configuring Preferences" on page 29 ■ "Configuring User Access" on page 31 ■ "Managing Licenses" on page on page 48 ■ "Configuring Network Management Services" on page 52 ■ "Configuring Event page 60 ■ "Restarting and Shutting Down a Controller" on page 61 Configuring Preferences You can configure - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 30
Use for the slowest computers with a slow Ethernet default is 30 minutes. Temperature Display Select Fahrenheit or Celsius for all temperature status Mode indications. The default is Celsius. 3. Click Change Preferences. 30 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 31
table. Table 2-1 Default User Configuration Username Access Level User Type Password monitor Monitor Standard !monitor manage Manage Standard !manage ftp Manage Standard flash Note - To secure the storage system, change each Manage user's password. User Roles Each user role is defined by - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 32
Modify User. The Modify Selected User panel is displayed. 3. Change the username. The name is case sensitive and can include 19 characters. Allowed characters include letters, numbers, hyphens, underscores, and spaces. 32 HP StorageWorks 2000 Family Modular Smart Array reference guide • August - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 33
If you keep the default ones, change their default passwords. 4. Change the user's password. The password is case sensitive and can include 19 Diagnostic additionally enables access to troubleshooting functions for use by service technicians. 7. Enable or disable user access to system interfaces: ■ - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 34
system interface can be used only if the corresponding network management service is enabled on the Manage > General Config > Services Security page. 7. Click Add User. The user is added to the Add System User panel. 34 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 35
enables the purchased options. The following are requirements for successful license installation: ■ The file must be installed on the controller enclosure with the serial number and firmware version for which the file was generated. ■ The file is a text file with a .txt extension. ■ The file has - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 36
and click Open. 4. Click Load License File. The license file is installed and a message is displayed informing you that it was installed successfully. The changes produced by the license file take effect immediately. 36 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 37
. ■ System Information - Other information you want to specify, such as the system's purpose or type. The default is Uninitialized Info. 3. Click Save Changes. Setting Date and Time You can set the storage system's date and time, which are displayed at the bottom of the menu area. It is important to - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 38
maintained as if NTP had not been enabled. To manually set the system date and time: 1. Select Manage Set System Time panel, type time values using a 24-hour clock (where hour 8 represents 8 a.m. and hour 20 represents 8 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 39
Configuring Host Ports This section describes how to configure host ports on Fibre Channel (FC) or iSCSI controller modules. No host-port configuration is needed for SAS controller modules. Configuring FC Host Ports On the Host Port Configuration page you can view the location, link speed, and - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 40
doesn't matter whether the controller's loop ID changes after you power down and power up or after a loop initialization process (LIP). This setting enables the FC loop initialization process to determine the loop ID. 40 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 41
A message informs you that the new values will be requested the next time the controller is restarted. 5. Click OK. When processing FC Loop ID page. 7. Restart the affected RAID controllers as described in "Restarting a Controller" on page 61. Configuring FC Host Port Interconnects In an FC storage - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 42
on controller B's host ports. ■ If one or more host ports are set to point-to-point topology, controller B presents its volumes on half of its host ports and presents controller A's volumes on the remaining host ports. 42 HP StorageWorks 2000 Family Modular Smart Array reference guide • August - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 43
The default is Loop (Fibre Channel Arbitrated Loop). 4. Click Save And Continue. The main Host Port Configuration page is displayed. Note - For a system using loop topology, you might need to reset a host link to fix a host connection or configuration problem. See "Resetting a Host Channel on an FC - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 44
support is enabled on all network components in the data path. ■ iSNS - Enables or disables registration with a specified Internet Storage Name Service (iSNS) server, which provides name-to-IP-address mapping. Disabled by default. 44 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 45
.10.110 ■ Controller B port 1: 10.11.10.130 ■ IP Mask - IP subnet mask for a specific port. The default is 255.255.255.0. ■ Gateway - Gateway IP address for a specific port. The default is 0.0.0.0. Caution - Changing IP settings can cause data hosts to lose access to the storage system. To configure - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 46
the recipient. The secret is case sensitive and can include 12-16 characters. A storage system's secret is shared by both controllers. 4. Click Create Entry. The new entry is displayed in the CHAP Entries panel. 46 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 47
Viewing a CHAP Entry To view a CHAP entry: 1. Select Manage > General Config > Manage CHAP. The CHAP Entries panel lists entries by node name. 2. Click the entry to view. The entry's names and secrets are displayed in the CHAP Entry Details panel. Modifying a CHAP Entry To modify a CHAP entry's - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 48
controllers try to obtain IP values from the DHCP server. The new IP values are displayed in a pop-up window. Record the new addresses. After 15 seconds you will be logged out and the browser will try to reconnect to SMU using the new IP address. 48 HP StorageWorks 2000 Family Modular Smart Array - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 49
panel, set Source For IP Address to Manual. 3. In the IP Configuration panel for each controller, set appropriate values for your network. Use dotted decimal notation. ■ The default IP address is 10.0.0.2 for controller A and 10.0.0.3 for controller B. ■ The default IP subnet mask is 255.255.255 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 50
Event Table Filter Your storage system supports a Simple Network Management : ■ Informational - Puts all events into the table. This is the default. ■ Warning - Puts warning and critical events into the table. It 50 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 51
page caching mode controls how SMU handles browser from caching pages that it shouldn't. This mode is the default. ■ Disabled - Web page names requested from SMU are not also perform a top-level browser refresh (or close a browser and open a new one) to make the change take effect. 4. Click Change - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 52
software. The default is Disabled. ■ Simple Network Management Protocol (SNMP) - Used for remote monitoring of the system through your network. The default is Enabled. 3. Click Update Network Management Services. 52 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 53
or to a virtual disk has a problem. Correct the problem as soon as possible. ■ Informational - A problem occurred that the system corrected, or a settings. ■ Notification Enabled - This is the highest level of control. Enable allows the notification selected by the lower levels. Disable prevents - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 54
containing the events that have occurred to the designated users. ■ SNMP Traps - The system sends an SNMP disk verification has completed. Typically, you will want to select All Critical Events and troubleshooting. 54 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 55
Manage user can select individual events to be notified of. For information on selecting individual events, see "Troubleshooting Using SMU a pop-up window to show the visual alert events when they occur. This window is displayed for all pages, remains on top of all other windows, and remains - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 56
default is 10. For example, if 10 events can display at a time and 15 are pending then the pop-up window shows the first 10 events and clicking the Acknowledge button will Event Notification > Email Configuration. 56 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 57
the system should send notifications to. Email addresses must use the format user-name@domain-name. ■ Email Comment - Text to send with email messages . If no domain name is set, a default name is created. If the domain name is not valid, some email servers will not process the mail. ■ Sender Name - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 58
storage system's default operating mode, either Active-Active (FC and iSCSI) or Active-Active ULP (SAS), data for volumes configured to use write-back cache is automatically mirrored between the two controllers . 58 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 59
controller). If a controller fails, the host loses access to the volumes owned by that controller. If a controller experienced a complete hardware failure, and needed to be replaced, then user performance mode disables partner firmware upgrade. Controllers must be upgraded manually. To enable or - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 60
location and name, do so, optionally using a .config extension. The default file name is saved_config.config. Note - If you are using Firefox and have a download directory set, the file is automatically saved there. 60 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 61
is not working properly or when the system will be serviced or moved. Restarting a Controller You can restart one or both controllers when: ■ SMU informs you that you have changed a configuration setting that requires restarting ■ A controller does not seem to be working properly When you restart - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 62
4. Confirm the operation by clicking OK. Note - If an iSCSI storage system is connected to a Microsoft Windows host, the following event is recorded in the Windows event log: Initiator failed to connect to the target. 62 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 63
Storage Services" on page 104 ■ "Using Volume-Copy Services" controller system, when a controller fails, the partner controller assumes temporary ownership of the failed controller's virtual disks and resources. If the system uses a fault-tolerant cabling configuration, both controllers' LUNs will - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 64
RAID levels, see Appendix B. Table 3-1 Number of Disk Drives Supported for Each RAID Level Min. Max. RAID Level Drives Drives fault-tolerant storage space for data on one server. A large database accessed by users on a HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 65
control over the configuration than Automatic Virtual Disk Creation. See "Creating a Virtual Disk Manually The name is case sensitive and can will stop working if a drive fails. ■ Medium - Creates a RAID 5 virtual disk that can tolerate and recover from a failed disk. This is the default Storage 65 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 66
problems, you can use Manual Virtual Disk Creation to select disk drives to include in a virtual disk. 7. Click Create New Virtual Disk. A new page shows the progress of virtual disk initialization. See "Virtual Disk Initialization" on page 70. 66 HP StorageWorks 2000 Family Modular Smart Array - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 67
2. Select Manual Virtual Disk Creation. 3. Type a name for the virtual disk. The name is case sensitive and Across RAID 5 5. (Optional) As an Advanced user, you can set the initialization type: a. Click initializing than Offline. This option is the default. ■ Offline - You must wait for Storage 67 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 68
(Optional) Calculate whether the formatted virtual disk will have the capacity you want: a. Click : a. Set the add dedicated spares option to Yes. The default is No. b. Click Continue. The Select Spare Drives page is HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 69
virtual disk. You can create a virtual disk that has no volumes (the default), one volume, or multiple volumes (online initialization only). If you choose to controller owns. Click Continue to return to the previous window and continue the virtual disk creation process. Chapter 3 Managing Storage 69 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 70
1-15 characters, the default name is vdisk-name_Vnumber; for example, MyVdisk_V1. If the virtual disk name has 16 or 17 characters, the _V is omitted. The name is case sensitive and can include in another virtual disk. 70 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 71
name ■ Delete a virtual disk For information about reconstructing a failed virtual disk, see "Troubleshooting Using SMU" on page 195. Viewing Virtual Disk and Disk Drive Status Information You can , Missing Drive - One drive is down or missing in a RAID 6 virtual disk. Chapter 3 Managing Storage 71 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 72
are added back into the system or until the virtual disk is manually removed from quarantine. ■ Number Of Drives - For RAID 1, number assigned by the owning controller. ■ Preferred Owner - Controller that owns the virtual HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 73
- Drive size in Gbyte ■ Manufacturer - Drive manufacturer ■ Model - Drive model number ■ Revision - Drive firmware revision number ■ Node WWN - Drive node World Wide Name ■ Serial Number - Drive serial number ■ Encl.Slot spares are assigned, the panel is not displayed. Chapter 3 Managing Storage 73 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 74
RAID level and size, drive speed, utility priority, and other processes running on the storage system. You can stop an expansion only by deleting the virtual disk. Before starting the drives to add to the virtual disk. 74 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 75
rescan. Quarantine isolates the virtual disk from host access, and prevents the storage system from making the virtual disk critical and starting reconstruction when drives are rebooted after a power failure. If these problems are found and then fixed, the virtual disk recovers and no data is lost - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 76
or have failed, you must manually remove the virtual disk from disk from quarantine to restore operation in some cases. If you remove from quarantine a virtual a redundant virtual disk has a problem, you can verify its data. HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 77
data in the virtual disk is consistent with the user data in the virtual disk. The number of inconsistencies or Disabling SMART Changes" on page 137. The number of virtual disk verifications you can initiate is determined by the current load on your controllers. If an . Chapter 3 Managing Storage 77 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 78
To RAID Controller X, where X is whichever controller does not currently own the virtual disk. 4. FC and iSCSI only: a. Assign new LUNs to the virtual disk's volume mappings. b. Either rescan or restart the storage system. 78 HP StorageWorks 2000 Family Modular Smart Array reference guide • August - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 79
status, if any. 2. In the Change Virtual Disk Name field, type a new name. The name is case sensitive and can include 17 characters, but not comma, quotation mark ("), or backslash. 3. Click Change Virtual Disk virtual disk to delete. 3. Click Delete This Virtual Disk. Chapter 3 Managing Storage 79 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 80
a vdisk spare, global spare, or properly sized available drive is already present, the dynamic spares feature uses that drive to start the reconstruction and the replacement drive can be used for another purpose. 80 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 81
the Dynamic Spare Rescan Rate option is displayed. Use the default rescan rate. 4. Click Change System Configuration. Managing Vdisk capacity to replace the smallest drive in the virtual disk. Vdisk spares are also called dedicated spares. The controller automatically uses 3 Managing Storage 81 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 82
. Only spares in the selected virtual disk are selectable. 4. Click Delete Vdisk Spares. When processing is complete, enclosure view shows the drives as available. 82 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 83
disk must exist before you can add a global spare. A spare must have sufficient capacity to replace the smallest drive in an existing virtual disk. The virtual disk remains in Critical status until the is complete, enclosure view shows the drives as available. Chapter 3 Managing Storage 83 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 84
Services" on page 104. For information about copying volumes, see "Using Volume-Copy Services" storage for a file system partition you create with your operating system or third-party tools. A dual-controller system supports HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 85
their sizes. If the total size of the volume or volumes equals the size of the virtual disk, you will not have any free space, as shown in Figure 3-1. In this example, the volumes in VirtualDisk-1 are masking volumes, see "Managing Host Access to Volumes" on page 94. Chapter 3 Managing Storage 85 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 86
accessible by connected hosts. This setting is the default. You can map the volume to hosts later; see "Managing Volume Mappings" on page 99. ■ 0-maximum (FC and iSCSI) or 1-maximum (SAS only) in the Volume Menu panel. 86 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 87
virtual disk icons. Click a virtual disk icon to display panels with additional information. The information that is available varies, depending on the page. Chapter 3 Managing Storage 87 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 88
utility status, if any. 2. Select a virtual disk. The selected virtual disk's volume names, sizes, and types are displayed, and the amount of free space. 88 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 89
. The name is case sensitive and can include will likely decrease random read performance. The default read-ahead size, which sets one chunk for the first access in a sequential read and one stripe for all subsequent accesses, works well for most users in most applications. The controllers Storage 89 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 90
This method is the default. ■ Super-Sequential - Slightly modifies the controller's standard read-ahead caching algorithm by enabling the controller to discard cache contents is displayed in the Volume Menu panel. 90 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 91
user, you can change a volume's write-back cache setting. Write-back is a cache-writing strategy in which the controller for each volume. By default, volume write-back cache is enabled. Because controller cache is backed by storage system's performance if used incorrectly. Chapter 3 Managing - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 92
Behaviors You can set conditions that cause ("trigger") a controller to change the cache mode from write-back to write- default is Enabled. ■ A/C Power Trigger - Changes to write-through if A/C power fails. The default is Disabled. 92 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 93
fails. The default is Disabled. ■ Fan Failure Trigger - Changes to write-through if a cooling fan fails. The default is Disabled. ■ Overtemp Failure Trigger - Forces a controller shutdown if a volume to delete. 4. Click Delete Volume. A confirmation prompt is displayed. Chapter 3 Managing Storage 93 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 94
, or delete explicit mappings, see "Managing Volume Mappings" on page 99. For information about how controllers present mapped volumes in different configurations during normal operation and failover, see Appendix C. 94 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 95
FC, SAS, or iSCSI storage system. Managing the Global Host List on an FC System The global host list is a list of ports on a host HBA or FC specifies the controller ports through which the host is connected, the host-port manufacturer, and the host-port nickname (if any). You can manually add ports - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 96
the storage Before you can manually add a host controller ID and port number, manufacturer, and nickname (if any) for each host port. The port associated with the host that most recently scanned for devices is first in the list. 96 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 97
the port WWN and a nickname. The name is case sensitive and can include 15 characters, but not comma, If the host scanned for devices since the storage system was restarted, restart the system to complete controller ports through which the node is logged in and its nickname (if any). You can manually - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 98
case manually added host node or the nickname of an automatically added host node: ● In the host node's row, click Delete. If the host scanned for devices since the storage system was restarted, restart the system to complete the deletion. 98 HP StorageWorks 2000 Family Modular Smart Array - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 99
volumes and hosts. Managing Volume Mappings on an FC System Caution - Volume mapping changes take effect The selected virtual disk's volume names, sizes, default LUNs, and types are displayed. 3. Select a ; masked). 4. To change the default mapping for the selected volume: a. In the Assign - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 100
level, size, number of disk drives, and number of volumes; and utility status, if any. 2. Select a virtual disk. The selected virtual disk's volume names, sizes, default LUNs, and types are displayed. 100 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 101
a target port can be read-write, read-only, or none (no access; masked). 4. To change the default mapping for the selected volume: a. In the Assign Host Access Privileges panel, select All Other Hosts. b. To processing is complete, the page shows the mapping changes. Chapter 3 Managing Storage 101 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 102
access privilege for a target port can be read-write, readonly, or none (no access; masked). 4. To change the default mapping for the selected volume: a. In the Add Or Modify A Mapping panel, select All Other Hosts. 102 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 103
explicit mapping: a. In the Remove A Mapping panel, select a host. b. Click Unmap It. When processing is complete, the mapping is removed from the page. Chapter 3 Managing Storage 103 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 104
Snapshot Services Snapshot services provide pool must be owned by the same controller. Threshold levels and associated policies specify the action that the storage system takes when the threshold value and Snap Pool 104 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 105
on the master volume. Maximum Number of Snapshots Each storage system permits a maximum number of snapshots to be retained service, add one to this number. ■ How many snapshots will be modified? Snapshots can be mounted as readonly or read-write. Determine if the snapshots for a given volume will - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 106
amount of data that will be modified. ■ Add 750 Mbyte of reserve space for internal use. ■ Add a recommended 25% safety margin to the snap pool in case actual capacity use exceeds " on page 27 for more information. 106 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 107
Reverting to Original Data The snapshot service has two features for reverting data back to original data: ■ Deleting only modified data on a snapshot ■ Rolling existed when a specified snapshot was created (preserved), and rolling back preserved and modified data. Chapter 3 Managing Storage 107 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 108
) Or you can choose to include the modified (write) data since the snapshot was taken, which will revert the data on the master volume to the current snapshot. Figure 3-4 Rolling Back the Master Volume Snap Pool-1 108 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 109
same controller. You can create a maximum of 16 snap pools. To create a snap-pool volume: 1. Select Manage > Volume Management > Snapshot Services > case sensitive and can include 20 characters, but not comma, quotation mark ("), or backslash. Note - If the default name exceeds 20 characters it will - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 110
space to store pending data for which the controller has space. The following example demonstrates policy 750 Mbyte Space available = 9,250 Mbyte Policy trigger set at default error level of 90% = 9,250 Mbyte x 0.9 = 8,325 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 111
set a snap pool's policies and thresholds: 1. Select Manage > Volume Management > Snapshot Services > Set Snap-Pool Policy. For each virtual disk, the virtual disk panel shows a deletes all snapshots associated with the snap pool. This option is the default. Chapter 3 Managing Storage 111 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 112
volume: 1. Select Manage > Volume Management > Snapshot Services > Create Master Volume. For each virtual disk, the controller as the selected virtual disk are listed. 4. Type a size in increments of 1 Mbyte for the new volume. 112 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 113
case sensitive and can include 20 characters, but not comma, quotation mark ("), or backslash. Note - If the default name exceeds 20 characters it will > Volume Management > Snapshot Services > Snapshot-Enable Volume. controller as the selected virtual disk are listed. Chapter 3 Managing Storage 113 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 114
> Volume Management > Snapshot Services > Take Snapshot. For each default name exceeds 20 characters it will be truncated. 5. Click Take Snapshot. When processing is complete, the new snapshot is displayed in the Volume Menu panel. 114 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 115
a snapshot you must unmount it from data hosts to avoid data corruption. To reset a snapshot: 1. Unmount the snapshot from hosts. 2. Select Manage > Volume Management > Snapshot Services > Reset Snapshot. For each virtual disk, the virtual disk panel shows a status icon; the name, RAID level - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 116
> Snapshot Services > Delete replaced by the data on the snapshot; that is, all data on the master volume written since the snapshot was taken is lost. As a precaution, take a snapshot of the master volume before starting a rollback. 116 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 117
the rollback will include snapshot modified data, unmount the snapshot from hosts. 3. Select Manage > Volume Management > Snapshot Services > Rollback Volume the snapshot since it was taken. The default is Exclude, which means that the master volume will contain only the data that existed when the - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 118
: 1. Unmount the snapshot from hosts. 2. Select Manage > Volume Management > Snapshot Services > Delete Snapshot. For each virtual disk, the virtual disk panel shows a status displayed, and the amount of free space. 118 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 119
110. If the snap pool contains snapshots, the name of each associated master volume, the number of snapshots taken, and their total size. Chapter 3 Managing Storage 119 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 120
of. The name of the snap pool that the snapshot data is stored in. Specifies the following amounts of data associated with the snapshot: 120 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 121
if it had never been written to, this field will show a value of 0. Using Volume-Copy Services While a snapshot is a point-in-time logical copy of a volume, the volume-copy service creates a complete, physical and independent copy of a volume within a storage system. It is an exact copy of a master - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 122
independent copy of the snapshot. The snapshot still remains, though you can choose to delete it. Figure 3-5 Volume Copy From a Master Volume and a Snapshot 122 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 123
The virtual disk selected for the volume copy must be on the same controller. ■ The virtual disk selected for the volume copy must have free as the volume being copied. ■ Once the copy is complete, the new volume will no longer have any ties to the original. ■ Volume copy makes a copy from Storage 123 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 124
disk owned by the same controller as the source volume. Caution > Volume Management > Volume-Copy Services > Volume-Copy. For each virtual case sensitive and can include 20 characters, but not comma, quotation mark ("), or backslash. 124 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 125
the snapshot since it was taken. The default is Exclude, which means that the copy will contain only the data that existed when -progress volume copy: 1. Select Manage > Volume Management > Volume-Copy Services > Volume-Copy Status. For each virtual disk, the virtual disk panel 3 Managing Storage 125 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 126
To cancel an in-progress volume copy: 1. Select Manage > Volume Management > Volume-Copy Services > Abort VolumeCopy. For each virtual disk, the virtual disk panel shows a status icon removed from the Volume Menu panel. 126 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 127
system will automatically perform those tasks. Actions you can perform on the Scheduler page are: ■ Create tasks to take a snapshot, reset a are managing tasks and schedules, running tasks or use of other storage system interfaces can cause displayed data to become outdated. The following update - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 128
a task to reset a snapshot: 1. Select Manage > Scheduler > Manage Scheduler. 2. In the Tasks panel click Add New Task. The Create Task panel is displayed. 3. Select Reset Snapshot. 4. Select a snapshot volume to reset. 128 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 129
name is case sensitive and volume must be in a virtual disk owned by the same controller as the source volume. To create a task to copy a by this task. The prefix is case sensitive and can include 14 characters, but The default is Exclude. 8. Specify a name for the task. The name is case sensitive - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 130
if the task has run ■ Retained snapshots, if any ■ Error message, if any For a Reset Snapshot task, the Task Details panel shows: ■ Task name and type ■ Task status (Ready or serial number ■ Destination volume prefix 130 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 131
Type a date using the format mm/dd/yyyy ■ Click to display a calendar window in which you can select the date The default is the current date. 4. Specify the time when the schedule should start running. The default is the current time. 5. Enable and configure recurrence and constraint rules: ■ Every - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 132
task to schedule. 7. Specify a name for the schedule. The name is case sensitive and can include 32 characters. Allowed characters include letters, numbers, hyphens, ■ Next time the scheduled task will run ■ Task to run 132 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 133
Deleting a Schedule To delete a schedule: 1. Select Manage > Scheduler > Manage Scheduler. 2. In the Schedules panel click a schedule name. 3. In the Schedule Details panel, click Delete Schedule. 4. Click OK to confirm the operation or Cancel to stop it. Chapter 3 Managing Storage 133 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 134
134 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 135
CHAPTER 4 Managing Disk Drives and Enclosures This chapter describes how to use SMU to manage a system's disk drives and enclosures. Topics covered in this chapter are: ■ "Managing Disk Drives" on page 135 ■ "Managing Enclosures" on page 142 Managing Disk Drives SMU provides a variety of functions - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 136
a different storage system. ■ A controller forces the case a drive with partial metadata has been inserted into the system. 2. Select the drives whose metadata you want to clear. 3. Click Clear Metadata For Selected Disk Drives. 136 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 137
This option is the default. ■ Disable - Disables SMART for all current drives after the next rescan and will automatically disable SMART for new drives added to the system. 3. (Optional) Select or deselect the automatic rescan option. If you want to perform a manual rescan before the drive settings - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 138
Disk Drive Firmware Versions You can view the firmware version and type of each disk drive in each enclosure connected to the system. If your drives support it, you can also update the disk drive firmware using SMU. 138 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 139
has an Address column that specifies the channel and SCSI ID of the drive as accessed through controller A and controller B. ● Select Manage > Update Software > Disk Drive Firmware > Show Disk Drive Types. The following information is displayed for each drive: ■ Vendor - Drive manufacturer. ■ Model - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 140
storage system controllers or powering down all hosts connected to the system. To update disk drive firmware: 1. Select Manage > Update Software > Disk Drive Firmware > Update Firmware to update. 5. Click Continue. 140 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 141
updated disk drive. 10. Restore host access to the storage system and optionally enable background scrub. Stopping or Aborting a Disk Drive Firmware Update The Stop Device Firmware Update button stops the update operation at the next point that will leave the disk drives in a clean state. If you - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 142
an Expander Controller (EC). The storage system can query EC for information about enclosure environmental conditions such as temperature, power supply and fan status, ■ Change the EMP poll rate ■ Reorder enclosure IDs 142 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 143
include letters, numbers, hyphens, underscores, and spaces. ■ Rack Number - Select a number from 1 to 16 to identify the rack the enclosure is in. The default is Not Set. ■ Enclosure Position in Rack - Select a number from 1 to 16 to identify where the enclosure is positioned in the rack. The - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 144
the interval at which the storage system polls the EC (EMP) for status changes. Typically, use the default rate. ■ Increasing the interval the polling rate. The default is 5 seconds. 4. Click Change EMP Poll Rate. 144 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 145
Storage Controllers are online, it also forces re-evaluation of the enclosure IDs of attached drive enclosures, so that IDs are assigned based on controller A's enclosure cabling order. A manual ● Select Manage > Update Software > Enclosure Firmware > Show Enclosures. Information is displayed for all - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 146
Supported" for that type and you cannot continue the firmware update process. Updating Drive Enclosure Firmware You can update drive enclosure firmware by loading a firmware Browse to select the firmware update file. 146 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 147
or Aborting a Drive Enclosure Firmware Update The Stop Device Firmware Update button stops the update operation at the next point that will leave all expansion modules in a clean state. If you click this button while the file is being downloaded to the controller, the download stops in a few - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 148
148 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 149
that its components are working properly. Topics covered in this chapter are: ■ "Displaying Status Message panel - Briefly describes the storage system's overall status. If a warning or ■ System Panel - Shows system status and which RAID controller you are connected to. For a description of the - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 150
has been frozen until the drives are added back into the system or until the virtual disk is manually removed from quarantine. ■ Number Of Drives - For RAID 1, 3, 5, 6, 10, or 50 number of drives in the virtual disk. 150 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 151
number assigned by the owning controller. ■ Preferred Owner - Controller that owns the virtual disk ■ Model - Drive model number ■ Revision - Drive firmware revision ■ Serial Number - Drive serial number ■ Encl. - Name assigned to the volume ■ LUN - Default logical unit number, if any, that hosts can - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 152
the FC host port through an FC cable to another FC device. ■ Receive Signal - Signal is present or not present. ■ Link Status - Link is up (active) or down (inactive). ■ Signal Detect - Signal is detected or no signal. 152 HP StorageWorks 2000 Family Modular Smart Array reference guide • August - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 153
is not active. ■ Loop ID - (Loop topology only) Current and requested loop ID values. To change this setting, see "Setting FC Host Port Loop IDs" on page 40. ■ Node WWN - Controller module node World Wide Name. ■ Port WWN - Port World Wide Name. iSCSI Host Port Status The Host Port Status page shows - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 154
subnet mask ■ IP Gateway - Port gateway IP address ■ Service Port - iSCSI port number ■ Hardware Address - Port MAC graphical representation of the host ports on each controller, including a color-coded status for each port HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 155
- Hardware revision level of the SAS expander processor in the controller. ■ SAS Libraries Revision - Firmware revision level of the SAS libraries. Disk Drive List To view information about all disk drives in the storage system: ● Select Monitor > Status > Advanced Settings > Disk Drive List. This - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 156
■ If contains leftover metadata, Leftover. A Manage user can return leftover drives to available status; see " or 'SP-B' - Drive has a single-port connection to controller A or B 2. To see details for an enclosure or HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 157
number ■ Version - Expander Controller software version ■ WWN - , Available. ■ If contains leftover metadata, Leftover. A Manage user can return leftover drives to available status; see "Clearing Metadata zero), which can be done only by a service technician. In these situations, there might be a - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 158
. The default is Uninitialized Contact. ■ System Location - Location of the system. The default is Uninitialized Location. ■ System Information - Additional information about the system. The default is Uninitialized Info. 158 HP StorageWorks 2000 Family Modular Smart Array reference guide • August - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 159
in the storage system. More detail is available on other Monitor pages. To view module status: ● Select Monitor > Status > Module Status. The Rear Panel Chassis View shows the back of the controller enclosure and the current status of power-and-cooling modules and controller modules. Failed - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 160
- Model number of the host interface module within a controller module ■ Host Interface Module Version - Version of the host interface module within a controller module ■ Cache Memory Size - Cache memory size in Mbyte 160 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 161
Information You can view information about field-replaceable units (FRUs) other than drive modules in Controller B - Shows information about the controller module or expansion (I/O) module FRU in the lower slot ■ Enclosure Power Supply 1 - Shows information about the power-and-cooling module - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 162
set. Position 1 is the top and 16 is the bottom. ■ Firmware Version - Version of the Expander Controller, which performs SES functions. ■ CPLD Revision - Revision of the complex is Unavailable" on page 157. 162 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 163
warning, and critical operating ranges, and temperatures at which the controller is automatically shut down. ■ Common Temperature Sensors Status - Shows do when temperature errors occur, see "Troubleshooting Using SMU" on page 195. Power Status As an Advanced user, you can view the current status of - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 164
or the partner controller when the preferred owner is offline (Shown in dualcontroller mode) ■ Node WWN - Owning controller's node World Wide Name ■ LUN - Default value, which 's Write-Back Cache Setting" on page 91. 164 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 165
is loaded on the partner controller. The default is Enabled. If Enabled, the partner controller is automatically upgraded. If Disabled, the partner controller must be upgraded manually. If directed by a service technician, a Manage user can disable partner firmware upgrade on the Manage > General - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 166
Preferences" on page 29. ■ Page Refresh Rate - Shows how often SMU refreshes its pages based on the speed of your computer and Ethernet connection. The setting can be Fast, Medium, or Slow. The default is Slow. 166 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 167
default is 30 minutes. ■ Temperature Display Mode - Fahrenheit or Celsius for all temperature status displays. The default will controller module only, to communicate with the expander in the partner controller module ■ SC (4), in a controller module only, to communicate with the Storage Controller - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 168
default is 100 milliseconds. The Expander Controller Phy user or by the system. ■ Non-Critical - The PHY is not coming to a ready state or the PHY at the other end of the cable is disabled. ■ Not Used - The module is not installed. 168 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 169
(Controller module only) Communicates between the expander and the partner's expander. ■ SC - (Controller module lost or at the end of a Link Reset sequence. ■ Code Violation Count - Specifies the This error count specifies the number of times the computed CRC does not match the CRC stored in the - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 170
PHY, not including those received during Link Reset sequences. ■ Reset Error Count - Specifies the number of times the expander performed a reset. ■ Phy Disabled - Specifies whether figure. Enclosure 0 Enclosure 1 170 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 171
interpret performance based on configuration of an individual element of your storage solution, such as FC HBA, iSCSI Ethernet adapter, driver, SAN, or host how you are using volumes, you should reset the statistics; see "Resetting Statistics" on page 177. Chapter 5 Monitoring System Status 171 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 172
number of host read and write operations, sectors read and written, and queue depth for each controller module's host ports. ■ The Total For All Virtual Disks - Host Read I/O Size refreshes at a 60-second interval. 172 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 173
Rate Statistics for Volumes You can view the following I/O statistics for a selected virtual disk: ■ The total IOPS and bandwidth for all volumes in the virtual disk ■ The IOPS and bandwidth for each volume in the virtual disk To view volume rate statistics. 1. Select Monitor > Statistics > Volume - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 174
Error Statistics As an Advanced user, you can view the following disk drive error statistics, which are maintained by the controller for each drive. You . Some SMART events may indicate imminent electromechanical failure. 174 HP StorageWorks 2000 Family Modular Smart Array reference guide • August - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 175
Field Description I/O Timeout Count The number of times the drive accepted an I/O request but did not complete it in the required amount of time. Excessive timeouts can indicate potential device failure (media retries or soft, recoverable errors) No Response Count The number of times the drive - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 176
Space Space for user data storage. Free Space Space a volume is deleted then the freed capacity will revert to free space. RAID Protection Space service technicians for testing but cannot be changed through the end-user HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 177
, and component failures. As an Advanced user, you can reset to zero either or both of the following: ■ All virtual disk and volume statistics ■ All controller disk-drive error statistics, which are maintained by the controller for each disk drive To reset statistics for specific drives only, see - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 178
want to reset. A message is displayed indicating whether the reset succeeded. service personnel when diagnosing problems. ■ Event Serial Number - An identifier for the event. The prefix (A or B) indicates which controller HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 179
Additional Status Information The following additional status information will help you monitor the system: ■ Using the debug log as explained in "Troubleshooting Using SMU" on page 195. ■ LED status descriptions in the user guide. Chapter 5 Monitoring System Status 179 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 180
180 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 181
■ "Resetting a Host Channel on an FC or SAS System" on page 185 ■ "Clearing Unwritable Cache Data" on page 186 ■ "Restoring a Saved Configuration File" on page 187 ■ "Viewing and Restoring Default Settings" on page 188 ■ "Enabling and Disabling Background Scrub for Disks" on page 189 ■ "Controlling - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 182
to load the new firmware. When the update completes on the controller that is serving your SMU session, you are logged out. 6. Wait one minute for the controller to start and then click Log In to reconnect to SMU. 182 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 183
I/O operations competing for the system's controllers. Priority Value Description High Use when your highest priority is to get the system back to a fully fault-tolerant state. This causes heavy I/O with the host to be slower than normal. This value is the default. Medium Use when you want to - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 184
IDs to be corrected. To rescan, as an Advanced Manage user: 1. Verify that both controllers are up. 2. Select Manage > Utilities > Disk Drive Utilities > Rescan. 3. In the Rescan For Devices panel, click Rescan. 184 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 185
the storage system to stop accepting I/O requests from that host. For example, this problem can occur after moving host cables from one HBA to another on the host. To fix such a problem you might need to reset controller host ports (channels). For a Fibre Channel host port configured to use FC-AL - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 186
SMU, you can view the percentage of storage system cache capacity that is occupied by unwritable controller only. For example, if unwritable data occupies 4% of the owning controller's cache, and this is a dual-controller HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 187
Restoring a Saved Configuration File As an Advanced Manage user, if you have created a backup configuration file as file. Enter the IP address, IP subnet mask, and gateway IP address values for each controller in the same system. After the file is restored, you must reconnect to the system using - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 188
to your configuration. Before restoring defaults, you can save your current configuration settings to a file so that you can later restore them if needed. To do so, see "Saving the Configuration to a File" on page 60. 188 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 189
default settings replaces your current configuration changes with the original manufacturer configuration settings. Some of these settings take effect immediately while others take effect after you restart the RAID controllers. Restoring default settings cannot be undone. To restore all defaults - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 190
cache content is unchanged. This option is the default. ■ Flush To Disk - Good status is returned only after all write-back data for the specified volume is flushed to disk. 4. Click Change SCSI Configuration Options 190 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 191
until they reach the LUN to which they have access. This option controls the SCSI sense data returned for volumes that are not accessible because they virtual disks). Use the default value unless a service technician asks you to change it to work around a host driver problem. To change the missing - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 192
for loading firmware. Do not try to perform more than one save-logs operation at a time, or to perform a firmware-update operation while performing a save-logs operation. Doing so will display a "buffer busy" error. 192 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 193
information file. Contact information provides the support representatives who are reviewing the file a means to identify instructed to do so by service personnel, as an Advanced Manage user you can configure the debug log. The debug log captures data that will help service personnel locate problems - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 194
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how to use SMU to troubleshoot your storage system and its FRUs. It also describes solutions to problems you might experience when using SMU. Topics covered in this chapter include: ■ "Problems Using SMU to Access a Storage System" on page 196 ■ "Determining Storage System Status and Verifying - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 196
is required because the local host is expected to be secure. 3. Use the create user command to create new users. For information about using the command, enter help create user or see the CLI reference guide. 196 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 197
the overall status of the storage system. To view storage system status: 1. Select Monitor Summary Page with a Fault Identified by Status Icons 3. Review each panel that has a fault icon. 4. Look for , the panels indicate a fault related to controller module B. 5. To gather more details regarding - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 198
on a remote system: 1. Quiesce host applications that access the storage system. 2. Select Monitor > Statistics > Overall Rate Stats. 3. Click your browser's refresh button to ensure that current data is displayed. 198 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 199
nonexistent virtual disk, or when a controller forces the drive offline because it reported troubleshooting actions are: ■ Identify the faulty drive ■ Review the drive error statistics ■ Review the event log ■ Replace use the basic troubleshooting steps in "Determining Storage System Status and - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 200
solid blue. Reviewing Disk Drive storage system. 2. Select the drive whose error statistics you want to view. 3. Click Show Disk Drive Error Statistics. The drive error data for the selected disk is displayed in the second panel. 200 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 201
events are often used by the vendor to determine the root cause of a drive failure. Some SMART events may indicate imminent electromechanical failure. I/O Timeout Count The number of times the drive accepted from the vendor or over time due to reallocation. Chapter 7 Troubleshooting Using SMU 201 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 202
replace the faulty drive and then encounter another fault. To view the event logs from any page, click the icon in the System Panel. See "Using Event Logs" on page 218 for more information about troubleshooting using event logs. 202 HP StorageWorks 2000 Family Modular Smart Array reference - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 203
sized spares are available, the storage system automatically uses the spares to . To start reconstruction manually, replace each failed drive and RAID 6 requires, the RAID controller fails a second drive in the , or a replacement drive that you . When a global spare replaces a drive in a virtual - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 204
physical point-to-point connection is called a lane. Every lane has a PHY at either end. Lanes are sometimes referred to as physical links. Fault isolation firmware monitors hardware PHYs for problems. 204 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 205
connecting the controller connector become fatigued or break Problem PHYs can cause a host or controller to continually firmware has disabled a PHY, the only way to enable the PHY again is to reset the affected controller or power cycle the enclosure. Before doing so, it may be necessary to replace - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 206
clearing PHY statuses and the current time. For more information about the Expander Isolation page, see "Changing PHY Fault Isolation Settings" on page 211. 206 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 207
the affected FRU or enclosure. 4. Periodically examine the Expander Status page to see if the fault isolation firmware disables the same PHY again. If it does: a. Replace the appropriate cable. b. Reset the affected controller or power-cycle the enclosure. Chapter 7 Troubleshooting Using SMU 207 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 208
to a switch ■ Speed - 2 Gbit/sec or 4 Gbit/sec. ■ FC Address - 24-bit FC address, or Unavailable if the FC link is not active. ■ Node WWN - Controller module node World Wide Name. ■ Port WWN - Port World Wide Name. 208 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 209
on an iSCSI Storage System To troubleshoot external data path faults, perform the following steps: 1. Select Monitor > Status > Advanced Settings > Host Port Status. This page provides a graphical representation of controller host port status and port details. 2. Review the graphical representation - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 210
- At least one PHY lane is inactive in the port. ■ SAS Chip Revision - Hardware revision level of the SAS expander processor in the controller. ■ SAS Libraries Revision - Firmware revision level of the SAS libraries. 210 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 211
the storage system to stop accepting I/O requests from that host. For example, this problem can occur after moving host cables from one HBA to another on the host. To fix such a problem you might need to reset controller host ports (channels). For a Fibre Channel host port configured to use FC-AL - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 212
enable a PHY: ● In the Expander Controller Phy Detail panel, click the PHY's Enable is shown, the setting is disabled. This setting is enabled by default. To change the PHY isolation setting for expander A or expander B: ● HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 213
removing the wrong disk). In this case, one or more drives in a time stamps to differ, which the storage system interprets as a problem. Also see "Removing a Virtual Disk service technician. The virtual disk has no tolerance for any additional failures. Chapter 7 Troubleshooting Using SMU 213 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 214
Disable Trust Vdisk. The option remains enabled until you trust a virtual disk or restart the storage system. 4. Select Manage > Utilities > Recovery Utilities > Trust Vdisk. 5. Select the virtual Vdisk cannot fix. 214 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 215
To debug schedule parameters: 1. Will the task run if you only specify a start time? Schedule your task with only the start time. Remove all other constraints. Review the schedule table. Look at the 10 times, then the task will only run until the expire date. Chapter 7 Troubleshooting Using SMU 215 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 216
Changing the Date and Time Resetting the storage system date or time might affect scheduled tasks. Because the schedule begins with the start time, no schedules will run until the date and completion of initialization. 216 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 217
require attention. ■ Informational Health Events - Represent device status changes related to the storage system's health that usually do not require attention. ■ Informational Status Events - Event Notification" on page 54. 5. Click the change events button. Chapter 7 Troubleshooting Using SMU 217 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 218
storage system. Each event consists of an event code, the date and time the event occurred, which controller Reviewing Event Logs" on page 222 ■ "Configuring the Debug Log" on page 224 ■ "Saving Log Information to a File" on page 223 218 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 219
you are having a problem with the system or a virtual disk, check the event log before calling technical support. Event messages might enable you to resolve the problem. You can save the event log to a file; see "Saving Log Information to a File" on page 192. Chapter 7 Troubleshooting Using SMU 219 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 220
diagnosing problems. For event-code descriptions and recommended actions, see Appendix E. Event Serial Number An identifier for the event. The prefix (A or B) indicates which controller logged the event. Message Information about the event. 220 HP StorageWorks 2000 Family Modular Smart Array - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 221
when the event occurred. ■ Code - Event code that assists service personnel when diagnosing problems. This corresponds to the Event Code column in SMU. ■ controller logged the event. ■ Description - Information about the event. This corresponds to the Message column in SMU. Chapter 7 Troubleshooting - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 222
event, known as secondary events. 4. Review the events following the primary and secondary events. You are looking for any actions that might have already been taken to resolve the problems reported by the events. 222 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 223
processor. Note - The controllers share one memory buffer for gathering log data and for loading firmware. Do not try to perform more than one save-logs operation at a time, or to perform a firmware-update operation while performing a save-logs operation. Doing so will display a "buffer busy - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 224
logs extension. The default file name is instructed to do so by service personnel, as an Advanced Manage user you can configure the debug log. The debug log captures data that will help service personnel locate problems HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 225
default. If no events are selected, this option is not displayed. 3. Click Change Debug Logging Setup. 4. If instructed by service is because the controller might have been page 184. Problems After Power-On or Restart After powering on the storage system or restarting Troubleshooting Using SMU 225 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 226
226 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 227
Simple Network Management Protocol (SNMP) capabilities that MSA2000 Family storage systems support. This includes standard MIB-II, the Fibre Alliance SNMP Management Information Base (MIB) version 2.2 objects, and enterprise traps. Topics covered in this appendix are: ■ "Introduction" on page 227 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 228
groups are not supported. Enterprise Traps Traps can be generated in response to events occurring in the storage system. These events users who are logged in to SMU. The text of the trap MIB is included at the end of this appendix. 228 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 229
the health of its storage elements such as virtual disks, and the failure of any redundant component including an I/O controller. While sensors can be to be generated into traps. The traps section is not supported. It has been replaced by an ability to configure trap destinations using the CLI or - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 230
FA MIB2.2 Spec. 1 Default: http://10.0.0.1 sysuptime timestamp of the last status change event, in centiseconds. sysuptime starts at 0 when the Storage Controller boots and keeps or deleted from the connUnitTable) 230 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 231
zero Same as connUnitId Same as connUnitId Type of connectivity unit storage-subsystem[11] Number of host ports in the connectivity unit Number systemURL Not used; set to all 1s as specified 0xFFFF by the FA MIB2.2 Spec Stand-alone unit returns yes for this object yes [3] since this is a - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 232
: Location information for Default: Uninitialized this connectivity unit Location Defines the event severity that Default: info[8] will be logged by this can be defined in the connUnitEventTable Not supported 0 232 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 233
" on page 238 Includes the following objects as specified by the FA MIB2.2 Spec connUnitId of the connectivity Same as connUnitId unit that contains this sensor table Unique that are present, or other[2] if FRU is not present. Not supported Empty string Appendix A SNMP Configuration 233 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 234
for example, CPU Temperature (Controller Module A): 48C FA MIB2.2 Spec connUnitId of the service that are currently operational. If this is not applicable, returns all bits set to zero. Fibre Channel ports return 8 for class-three 234 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 235
Speed of the port in KByte per second (1 KByte = 1000 Byte) Port speed in KByte per second, or 0 if the port is not present Not supported invalid[2] for an SNMP GET operation and not settable through an SNMP SET operation Appendix A SNMP Configuration 235 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 236
of this event Formatted event, including relevant parameters or values connUnitLinkTable Not supported N/A connUnitPortStatFabric Not supported N/A Table connUnitPortStatSCSITable Not supported N/A 236 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 237
host. The connUnit will send traps to this host that have a severity level less than or equal to this value. Default: warning[6] Specifies the state of the row • READ: rowActive[3] if traps are enabled through Telnet; otherwise rowInactive[2] • WRITE: Not supported Appendix A SNMP Configuration - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 238
(Controller Module B) 13 Firmware Revision for Expander (Controller Module A) 14 Firmware Revision for Expander (Controller Module B) 15 Hardware Revision for Controller Module A 16 Hardware Revision for Controller Module B 238 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 239
23 Sensor Name CPU Temperature (Controller Module A) CPU Temperature (Controller Module B) FPGA Temperature (Controller Module A) FPGA Temperature (Controller Module B) Onboard Temperature 1 (Controller Module A) Onboard Temperature 1 (Controller Module B) Onboard Temperature 2 (Controller Module - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 240
A-4 connUnitPortTable Index and Name Values Port Index Port Name 1 Host Port 1 (Controller Module A) 2 Host Port 2 (Controller Module B) 3 Host Port 1 (Controller Module A) 4 Host Port 2 (Controller Module B) 240 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 241
see "Configuring SNMP Traps" on page 58. SNMP Management You can manage storage devices using SNMP with a network management system such as HP System Insight Manager (SIM) or HP Instant Support Enterprise Edition (ISEE). See their documentation for information about loading MIBs, configuring events - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 242
, 2008 DEFINITIONS ::= BEGIN IMPORTS enterprises FROM RFC1155-SMI TRAP-TYPE FROM RFC-1215 connUnitEventId, connUnitEventType, connUnitEventDescr FROM FA-MIB40; --Textual conventions for this MIB 242 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 243
11 } OBJECT IDENTIFIER ::= { hp 2 } OBJECT IDENTIFIER ::= { nm 51 } -- Related traps msaEventInfoTrap TRAP-TYPE ENTERPRISE hpMSA VARIABLES { connUnitEventId, connUnitEventType, connUnitEventDescr } DESCRIPTION "An event has been generated by the storage array. Recommended severity level (for - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 244
): critical" -- Trap annotations are as follows: --#TYPE "Critical storage event" --#SUMMARY "Critical storage event # %d, type %d, description: %s" --#ARGUMENTS {0,1,2} --#SEVERITY CRITICAL --#TIMEINDEX 6 ::= 3004 END 244 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 245
FA MIB 2.2 and 4.0 Differences FA MIB 2.2 is a subset of FA MIB 4.0. Therefore, SNMP elements implemented in MSA2000 Family storage systems can be accessed by a management application that uses FA MIB 4.0. The following tables are not implemented in 2.2: ■ connUnitServiceScalars ■ - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 246
246 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 247
across multiple disk drives. This is accomplished through software resident in the RAID controller. RAID (Redundant Array of Independent Disks) refers to virtual disks in which part of the storage capacity may be used to store redundant information. The redundant information enables the system - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 248
software development (where non-RAID redundancy is not an issue) Fast temporary storage or scratch disks for graphics, page layout, and 0 image rendering demand high availability and use 6 large sequential workloads 248 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 249
indicate a higher level of performance or fault tolerance. The RAID controllers support RAID levels that have proven to be the most useful for RAID applications: RAID 0, 1, 10, 3, 5, 50, and 6. You can use Non-RAID for a virtual disk that will have a single drive and not need the data redundancy or - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 250
in the form of parity data, which is calculated block-by-block for all user data. The user data is distributed across all but one of the disk drives in the virtual disk data as well as writing the new user data. 250 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 251
data on the failed disk drive can be reconstructed from the parity data and user data on the remaining disk drives. Two disk drives in one RAID 5 on the failed disk drives can be reconstructed from the parity data and user data on the remaining disk drives. Three disk drives must fail before the - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 252
data is duplicated, twice the storage capacity is required; requires minimum supports multiple simultaneous reads and writes; can also be optimized for large, sequential requests Write performance is slower than RAID 0 or RAID 1 252 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 253
and 5 with distributed parity data protection than RAID 5; supports more drives than RAID 5 4 Block-level data striping Best to a single disk disk drive to store drive additional data Weaknesses Lower storage capacity than RAID 5 Higher redundancy cost than RAID 5 because the parity - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 254
254 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 255
failover. Failover information only applies to a controller enclosure with two controller modules installed. Note - Host-based multipath software the storage. Topics covered in this appendix are: ■ "Node and Port Identifiers" on page 256 ■ "FC Direct Attach Configuration" on page 258 ■ "FC Switch - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 256
a given controller, the port WWNs differ in the second digit. Controller Node WWN FC Port WWN A 207000C0FF0A408A 0: 207000C0FF0A408A 1: 217000C0FF0A408A B 207800C0FF0A408A 0: 207800C0FF0A408A 1: 217800C0FF0A408A 256 HP StorageWorks 2000 Family Modular Smart Array reference guide • August - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 257
controller host port has a unique, user-defined IP address. The following table shows example hardware addresses and port IP addresses. Controller SAS Both controllers have the same unique, permanent node WWN. Each controller host port . ■ port-ID - 0 for controller A port 0; 1 for A1; Controller - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 258
A0 & B1 WWNs, A & B volumes A1 & B0 WWNs A & B volumes Interconnects enabled A0 A1 B0 B1 B1 WWN, B volumes Figure C-1 FC Storage Presentation During Normal Operation (Direct Attach with Interconnects Enabled) 258 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 259
how port WWNs and mapped volumes are presented if controller B fails. A0 & B1 WWNs, No A & B volumes No data A1 & B0 WWNs data A & B volumes Interconnects enabled A0 A1 B0 B1 (Failed) Figure C-2 FC Storage Presentation During Failover (Direct Attach with Interconnects Enabled) Appendix - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 260
B volumes FC switch B1 WWN, B volumes A0 WWN, A volumes A0 A1 A1 WWN, A volumes B0 WWN, B volumes B0 B1 Figure C-3 FC Storage Presentation During Normal Operation (Switch Attach with Two Switches and Two Hosts) 260 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 261
if controller B fails. A1 & B0 WWNs, A & B volumes A0 & B1 WWNs, A & B volumes A0 & B1 WWNs, A & B volumes A1 & B0 WWNs, A & B volumes FC switch A0 & B1 WWNs, A & B volumes A1 & B0 WWNs, A & B volumes A0 A1 B0 B1 (Failed) No No data data Figure C-4 FC Storage Presentation - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 262
volumes B0 WWNs, B volumes FC switch A0 WWN, A volumes B0 WWN, B volumes A0 A1 B0 B1 (Failed) No No data data Figure C-5 FC Storage Presentation During Failover (Switch Attach, Point-toPoint Configuration) 262 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 263
' mapped volumes are visible to both data hosts. A dual-controller MSA2012i storage system uses port 0 of each controller as one failover pair and port 1 of each controller as a second failover pair. If one controller fails, all mapped volumes remain visible to all hosts. Dual IP-address technology - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 264
if controller B fails. 1-GbE switch A0 IP, A volumes B1 IP, B volumes A0 IP, B0 IP, A & B volumes A1 IP, B1 IP, A & B volumes A0 A1 B0 B1 (Failed) No No data data Figure C-7 iSCSI Storage Presentation During Failover 264 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 265
connections to all mapped volumes. B0 WWN, A & B volumes A0 WWN, A & B volumes A1 WWN, A & B volumes A0 A1 B0 B1 B1 WWN, A & B volumes Figure 7-2 SAS Storage Presentation During Normal Operation (HighAvailability, Dual-Controller, Direct Attach with Two Hosts) Appendix C Host Access to - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 266
volumes A0 WWN, A & B volumes A1 WWN, A & B volumes B1 WWN, A & B volumes A0 A1 B0 B1 Figure 7-4 SAS Storage Presentation During Normal Operation (HighAvailability, Dual-Controller, Direct Attach with Four Hosts) 266 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 267
can access are listed in the following two tables. Pages in italics can be accessed by Advanced users only. Table D-1 Monitor Menu - Standard and Advanced User Functions Submenu Page Status Status Summary Vdisk Status Module Status Enclosure View Enclosure Status Show Notification View - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 268
Statistics" on page 176 Reset All Statistics "Resetting Statistics" on page 177 Help Getting Started "Help Menu" on page 27 Subject Index "Help Menu" on page 27 Support Information "Help Menu" on page 27 268 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 269
Table D-2 Manage Menu - Standard and Advanced User Functions Submenu Virtual Disk Config Page Vdisk Configuration • page 78 "Creating a Virtual Disk Automatically" on page 65 and "Creating a Virtual Disk Manually" on page 67 "Deleting a Virtual Disk" on page 79 "Stopping Virtual Disk Verification" - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 270
Services "Using Volume-Copy Services" on page 121 • Volume-Copy "Copying a Volume" on page 124 • Abort Volume-Copy "Canceling a Volume Copy" on page 126 • Volume-Copy Status "Viewing the Status of a Volume Copy" on page 125 270 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 271
a License" on page 36 "Enabling or Disabling SMART Changes" on page 137 "Configuring Network Management Services" on page 52; "Configuring In-band Management Services" on page 192 "Modifying Users" on page 32 "Adding Users" on page 34 "Deleting Users" on page 35 "Configuring Preferences" on page 29 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 272
an FC or SAS System" on page 185 "Scanning for Device Changes" on page 184 "Illuminating a Drive Module LED" on page 138 "Clearing Metadata From Leftover Disk Drives" on page 136 "Viewing Disk Drive Read-Cache Status" on page 138 272 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 273
- Standard and Advanced User Functions (Continued) Submenu Controller" on page 61 Controller Software "Updating Software" on page 181 Disk Drive Firmware • Show Disk Drives • Show Disk Drive Types • Update Firmware Enclosure Firmware • Show Enclosures • Show Enclosure Types • Update Firmware - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 274
Manage users for troubleshooting purposes. This guide does not include functions for use by service personnel. Table D-3 Manage Menu - Diagnostic User Functions "Changing PHY Fault Isolation Settings" on page 211 274 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 275
this appendix is for reference by storage administrators and technical support personnel to aid troubleshooting. Event messages appear in the If a spare is present the controller automatically uses the spare to reconstruct the vdisk. If no spare is available, replace the failed drive and add it - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 276
a spare is present the controller automatically uses the space to spare is available, replace the failed drive and firmware user; or a warning if the operation fails during verification. Informational Vdisk creation has started. 276 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 277
vdisk have been reset. Informational Cache parameters have been changed for the specified vdisk. Informational Controller parameters have been "old" time. Informational Controller has been restored to factory defaults. For an FC controller, restart it to make the default loop ID take effect. - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 278
explanations apply, replace the controller FRU that reported the error. When the problem is fixed, event 47 is logged. • Check that the storage system's fans are running. the orphan data; this will result in lost data. 278 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 279
is canceled by the user. This event is logged as a warning if the RAID morph operation fails. Informational A SMART event occurred on the specified drive. Impending drive failure. See "Disk Drive Errors and Recommended Actions" on page 300. Informational The Storage Controller has been restarted - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 280
problems such as not being fully inserted, and for bad cables. Informational The controller has started or completed failing over. Informational (Active-active environment) After failover, recovery has started or has completed. 280 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 281
controller is using default configuration settings. This event occurs on the first power up, and might occur after a firmware update. If you have just performed a firmware disk drives are too small. Replace existing spares or add spares with enough capacity to replace the smallest drive in the - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 282
indicates that the current controller has down-level firmware. Update the firmware on the down-level controller. Both controllers should have the same firmware versions. When the problem is fixed, event 20 is logged. 282 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 283
cause system problems; for example, vdisk ownership and WWNs are determined by serial number. A service technician must examine both controller serial then use a userinterface command to shut down or restart the controller. Informational During active-active operation, an event (potential error) - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 284
immediately followed by restart event 56, closely followed by failover event 71 (specifying p1=1). Informational Cache parameters have been changed for the specified vdisk. 284 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 285
. If this occurs repeatedly and user interfaces are not working normally, a hardware failure is indicated. Replace the controller module that is logging this event. Informational The Management Controller has reestablished communication with the Storage Controller. Appendix E Event Codes 285 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 286
used WWNs are stored). The controller module recovers from this situation by generating a WWN based on its own serial number. Verify the WWN information for this controller module on all hosts that access it. 286 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 287
over. Update the controller with the lower firmware level to match the firmware level on the other controller. A diagnostic test at controller bootup detected an abnormal operation, which might require a power cycle to correct. A service technician must review the error information returned - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 288
, event 173 is logged. Informational The specified vdisk has been removed from quarantine. Informational A device firmware update has completed. Informational An Ethernet link has changed status (up/down). 288 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 289
Recommended Action Informational The error statistics for the specified drive have been reset. Informational The cache data for a missing volume was purged. Informational The Management Controller configuration has been changed. Informational All busses have been paused. I/O will not be - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 290
environmental change occurred Manually enable write-back cache firmware needs to inform the user about something. 205 Informational The specified volume has been mapped or unmapped. 206 Informational Vdisk scrub has started. 290 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 291
the SAS map is not up or expected disks are not detected, perform a rescan. If a rescan does not resolve the problem, then shut down and restart both controllers. Informational All master volumes have been deleted. Informational A standard volume has been converted to a master volume or a master - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 292
super-capacitor failure has occurred on the controller. A service technician must replace the super-capacitor pack on the controller reporting this event. Warning The super- volume rollback operation has completed. 292 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 293
user can set up the policy for pool warning threshold. the snap pool. The snap pool has reached the snap pool error threshold. The system will take the action set up in the policy. Default platform does not support the number of enclosures that are configured. The firmware has removed the - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 294
and contact a service technician. Warning A failure has occurred while flushing the compact flash. Cycle power and restart the system. If the error persists, save the log files and contact a service technician. 294 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 295
Add more storage and retry the controller or it is not properly seated, or it has module. A service technician must reached end of life. (The battery is a replace or reseat the battery. battery backup for the real-time (date/time) clock. In the event of a power failure, the date and time will - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 296
license using valid parameters, then reinstall. Review the readme file that came with the Replace the specified drive. Informational The link speed of the port bypass circuit and interconnect mode has been set to the default. 296 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 297
service port, which may limit the link speed or interconnect mode support. Perform a system-level shutdown and restart. Note that this will used to copy firmware from one controller to the other to bring both controllers up to the same version of firmware. Warning There is a problem reading or - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 298
number in Storage Controller flash memory is invalid. The valid serial number will be recovered automatically. Informational An old serial number in Storage Controller flash memory has been updated to a new serial number. 298 HP StorageWorks 2000 Family Modular Smart Array reference guide • August - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 299
Informational After a rescan, the controller completed back-end discovery and initialization of enclosure data. Critical An I/O module is down and will not be automatically restarted. This only applies when the other SC goes down. The SC needs service or replacement. Appendix E Event Codes 299 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 300
problem. Examine the FRU specified in the message to determine whether it needs to be replaced sectors. The storage system uses the metadata to identify virtual disk members after restarting or replacing enclosures. Use HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 301
Utilities > Trust Virtual Disk. Note: You must be a Diagnostic Manage user to access the Trust Virtual Disk submenu. The status of the virtual disk disk enclosures, then the controller enclosure, then the data host. If the power-on sequence was correct, locate and replace the additional failed drive - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 302
modules and into an appropriate electrical outlet. • Replace the power-and-cooling module. AC Power LED is off. Same as above. DC Voltage & Fan Fault/Service LED is on. Replace the power-and-cooling module. 302 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 303
go to www.snia.org/education/dictionary. active-active address ANSI API array block broadcast write Synonym for dual active components or controllers. A pair of components, such as the controllers in a failure tolerant storage subsystem that share a task or class of tasks when both are functioning - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 304
and routing, aggregation (RAID, mirroring, striping, or other), high-level error recovery, and performance optimization for multiple storage devices. (SNIA) A controller is also referred to as a RAID controller. 304 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 305
calculations take place, and the type of CPU in a controller module affects its performance capability. In MSA2000 Family storage systems, CPU is also referred to as the Storage Controller processor or the RAID controller processor. See direct attach storage (DAS). A host that reads/writes data to - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 306
management processor (EMP). A physical storage device that contains disk drives. If the enclosure contains integrated RAID controllers it is known as a controller enclosure; otherwise it is a drive enclosure. 306 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 307
Expander Controller subsystem that provides data about an enclosure's environmental conditions such as temperature, power supply and fan status, A FRU that contains: a SAS expander and Expander Controller processor; host, expansion, and service ports; and midplane connectivity. In a drive enclosure - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 308
field-replaceable unit (FRU). Gigabyte. Equivalent to 1000 Kbyte for data storage and statistics, or 1024 Mbyte for memory. A spare disk drive that is available to all virtual disks in a system. See host bus adapter (HBA). Host interface module. 308 HP StorageWorks 2000 Family Modular Smart Array - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 309
initialization I/O An adapter that connects a host I/O bus to a computer's memory system. Host bus adapter is the preferred term in SCSI the volumes assigned to both controllers and makes it possible to create a redundant configuration without using an external FC switch. The port interconnect - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 310
(FC-AL). See logical unit number (LUN). The processor (located in a controller module) that is primarily responsible for human-computer interface and computer-computer interface functions, and interacts with the Storage Controller. 310 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 311
associated snap pool. Megabyte (MB). See Management Controller (MC). Data in the first sectors of a disk drive that the system uses to identify virtual disk members. See management information base (MIB). See Ethernet adapter. A protocol that enables the storage system's time and date to be obtained - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 312
techniques for managing multiple disks to deliver desirable cost, data availability, and performance characteristics to host environments. (SNIA) See controller. RAID input/output; a nickname for the controller board. 312 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 313
serviceability one or more replacement disks of all of the user data and check resetting a volume's data to become identical to a snapshot taken of that volume. See Storage Area Network (SAN). Serial Attached SCSI. Serial Advanced Technology Attachment. See Storage Controller (SC). Small Computer - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 314
MIB. The functions supported by the protocol are the request and retrieval of data, the setting or writing of data, and traps that signal the occurrence of events. (SNIA) See dynamic spare, global spare, vdisk spare. 314 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 315
of drives, virtual disks, and the controller in its nonvolatile memory. This information is retained across power interruptions. A storage system consisting of storage elements, storage devices, computer systems, and/or appliances, plus all control software, communicating over a network. (SNIA) The - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 316
storage system feature that makes all volumes in the system accessible to hosts through all host ports on both controllers drive that is marked as a spare to support automatic data rebuilding after a disk drive associated HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 317
or node port. (SNIA) MSA2000 Family storage systems derive WWNs from the serial numbers of controller modules and expansion modules. A globally Write-back cache includes an inherent risk that an application will take some action predicated on the write completion signal, and a system failure - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 318
318 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 319
default user configuration, 31 definition, 31 setting, 34 access privileges See also user type changing, 33 definition, 32 setting, 34 adding dedicated spares, 82 global spares, 83 licenses, 36 users, 34 volumes, 86 advanced user of host control, 165 enabling and disabling, 92 host control, enabling - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 320
224 dedicated spares assigning, 68 deleting, 82 displaying current configuration, 151 default settings displaying, 188 restoring, 189 default user configuration access level, 31 password, 31 user type, 31 username, 31 320 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 321
118 users, 35 virtual disks, 79 volumes, 93 DHCP, using to obtain controller IP reviewing error statistics, 200 capturing trend data, 202 SMART, enabling and disabling, 137 spin-up retires, 175, 201 viewing by enclosure, 156 viewing firmware snap pool default, 110 options, 111 setting, 111 error - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 322
, 206, 208, 209, 210 FC host port displaying SFP configuration, 152 FC loop ID changing, 40 firmware See also software controller partner, disabling automatic update, 183 , 154 host ports color codes, 152, 153, 154 322 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 323
153, 154 link speed, configuring, 40 host ports, resetting, 185, 211 hosts, mapping to volumes, 99, obtaining by using DCHP, 48 setting manually, 49 IP gateway displaying current address displaying, 158 Manage user definition, 31 login limits, 31 Management Controller displaying code versions, 160 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 324
pools default settings, 110 setting values, 111 poll rate, changing for EMP, 144 power viewing status, 159, 163 power supplies displaying error or warning conditions, 159 power-on, problems after, 225 preferences, configuring, 29 324 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 325
disks, 205 rescan rate dynamic spares, setting, 81 reset PHY status, 206 resetting host ports, 185, 211 resetting snapshots, 115 restart, problems after, 225 restarting a controller, 61 restoring a saved configuration file, 187 restoring default settings, 189 reverting data in a master volume, 117 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 326
space, 110 thresholds default settings, 110 setting values, 111 snapshots automating creation of, 127 automating reset of, 128 cancel copy Storage Controller displaying code versions, 160 updating, 181 Storage Management Utility 326 HP StorageWorks 2000 Family Modular Smart Array reference guide - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 327
enclosure troubleshooting list of available Diagnostic user type functions, 274 trust virtual disk caution, 213 U ULP, 58, 265 updating snapshots, 115 user configuration, 31 adding users, 34 changing access level, 33, 34 changing access to system interfaces, 33 changing user type, 33 defaults, 31 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 328
user type, 34 user name and role, viewing current, 22, 32 user type advanced, 32 changing, 33 default controller ownership, 78 changing names, 79 clearing cache data, 186 creating, 63 automatically, 65 manually supported, HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008 - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 329
warning policy, snap pool default, 110 options, 111 setting, 111 WBI See Storage Management Utility web page caching mode, configuring, 51 web pages caching, 51 web sites HP storage, 15 websites HP storage, 15 HP Subscriber's choice, 15 world wide name, displaying, 73 controller, 26, 164 disk drive - HP StorageWorks MSA2212fc | HP StorageWorks 2000 Modular Smart Array Reference G - Page 330
330 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008
HP StorageWorks
2000 Family Modular Smart Array
reference guide
Part number: 481599-003
Third edition: August 2008