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- HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 1
HP StorageWorks Modular Smart Array FC VDS Hardware Provider for Windows 2003 administration guide Part number: T1634-96074 Third edition: February 2007 - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 2
Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice. The only warranties for HP products and services are - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 3
25 Troubleshooting procedures 25 VDS will not install 25 Cannot manage the array using hardware provider 25 Using the trace log for troubleshooting 26 VDS error messages 27 Event log messages 31 HP StorageWorks Modular Smart Array FC VDS Hardware Provider for Windows 2003 administration guide - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 4
Glossary 35 Index 37 4 - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 5
Figures 1 ..HP MSA VDS hardware provider solution block diagram 13 2 ..Hardware and software preconfiguration diagram 18 HP StorageWorks Modular Smart Array FC VDS Hardware Provider for Windows 2003 administration guide 5 - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 6
Tables 1 ..Document conventions 8 2 ..VDS error messages 27 3 ..Event log messages 31 6 - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 7
2003 operating system • HP Modular Smart Array Related documentation The following documents provide related information: • HP StorageWorks Modular Smart Array 1000/1500 installation guide • HP Array Configuration Utility user guide • HP StorageWorks SAN Design reference guide You can access this - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 8
Convention Element Blue text: Table 1 Cross-reference links and e-mail addresses Blue, underlined text: http://www.hp.com Bold text website addresses • Keys data. IMPORTANT: Provides clarifying information or specific instructions. NOTE: Provides additional information. TIP: Provides helpful - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 9
/support/manuals • http://www.hp.com/support/downloads Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to [email protected]. All submissions become the property of HP. HP StorageWorks Modular Smart Array - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 10
10 Preface - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 11
(s), disk array, and VDS-related software, you must log in using administrator privileges to ensure proper communication between all devices and processes. When using VDS to create and manage LUNs, make LUNs close to the same size as the physical disk size. HP StorageWorks Modular Smart Array FC - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 12
12 Quick start for the HP MSA VDS hardware provider - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 13
the control of the Windows Server 2003 operating system. The Windows OS operates the servers to which the disk array is attached and supports the applications, services, and providers that store and retrieve data on the array and manage array disks and volumes. HP StorageWorks Modular Smart Array - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 14
normally require proprietary HP array management software. Microsoft Virtual Disk Service (VDS) Microsoft VDS adds an interface for managing disk array volumes and logical units to the Windows operating system. Administrators can identify, configure, and monitor supported HP disk array volumes from - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 15
Different supporting technologies and features within the arrays cause some differences in their capabilities. The hardware provider for the MSA disk arrays has been designed specially for those arrays, including Active-Passive and Active-Active installations. HP StorageWorks Modular Smart Array FC - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 16
16 Overview of the HP MSA VDS hardware provider - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 17
supports only certain Emulex and Qlogic HBAs and the SCSI STOR miniport driver, not SCSI Miniport. • Fibre Channel switch and cabling: Connects the HP MSA VDS hardware provider server to the array using a Fibre Channel SAN. Some arrays have a built-in switch. HP StorageWorks Modular Smart Array - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 18
up to four nodes are supported) • Microsoft Knowledge Base (KB) quick fixes listed in the HP MSA VDS hardware provider release notes on the host Important HP MSA VDS hardware provider preconfiguration notes When logging into the server(s), disk array, and VDS-related software, you must log in using - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 19
disk array has been fully installed and preconfigured to work with the HP MSA VDS hardware provider. Install the Array Configuration Utility software on the optional host, if desired. For details, see HP StorageWorks Modular Smart Array FC VDS Hardware Provider for Windows 2003 administration guide - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 20
the HP Array Configuration Utility user guide. Install the MPIO software, if used. Ensure the array is connected through a Fibre Channel switch to the hardware provider server as explained previously. three disks, the remaining 88 GB are unusable. 20 Preconfiguring for the HP MSA VDS hardware provider - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 21
Windows OS version. Be sure to extract and launch the file that matches your OS. 3. The InstallShield Wizard opens and displays the following Welcome window. HP StorageWorks Modular Smart Array FC VDS Hardware Provider for Windows 2003 administration guide 21 - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 22
message, and you must remove the old hardware provider manually. Click OK to exit the installation. Close all the Windows Add or Remove Programs control panel. Check that the HP hardware provider is listed, but to fix problems in the Microsoft OS that have not yet been corrected in a service pack. For - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 23
, click Start, click Control Panel, and double-click Add or Remove Programs. 2. Select the HP MSA VDS hardware provider program for removal. 3. Click Change/Remove. Windows removes the program. HP StorageWorks Modular Smart Array FC VDS Hardware Provider for Windows 2003 administration guide 23 - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 24
24 Installing the HP MSA VDS hardware provider - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 25
files to verify you are using compatible versions of software. 4. Check the configuration as explained in "Preconfiguration" on page 17. 5. Check connectivity between the array and the server. HP StorageWorks Modular Smart Array FC VDS Hardware Provider for Windows 2003 administration guide 25 - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 26
activities when the problems occur. 6. Call HP technical support for help and additional instructions. HP technical support contact information is included in the Preface near the front of this guide. See HP technical support. 7. When you finish using the trace log for troubleshooting, edit the - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 27
been cancelled. The volume cannot be extended because the file system does not support it. There is not enough usable space for this operation. Not enough happened. The service must shut down. HP StorageWorks Modular Smart Array FC VDS Hardware Provider for Windows 2003 administration guide 27 - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 28
Troubleshooting the HP MSA VDS hardware provider The disk is not fully cleaned due to I/O error. The provider failed to connect to the Logical Disk Management Administrative service fication was sent from the Logical Disk Manager Administrative service. The file system is incompatible. The media is - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 29
not be deleted. The method call is not supported for the specified provider type. The repair operation failed. The disk is already in use by the volume. The asynchronous operation is in progress. HP StorageWorks Modular Smart Array FC VDS Hardware Provider for Windows 2003 administration guide 29 - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 30
of Pnp registered disks has become corrupt. The provider does not support the LBN REMAP ENABLED volume flag. The provider does not support the NO DRIVELETTER volume flag. REVERT ON CLOSE should only be online, and must not be healthy or rebuilding. 30 Troubleshooting the HP MSA VDS hardware provider - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 31
out in the Logical Disk Manager Administrative service. Retry the operation. The operation failed. array BBB to all the WWNs (status: DDD). For additional details please see log file: hpmsafcvds.log. HP StorageWorks Modular Smart Array FC VDS Hardware Provider for Windows 2003 administration guide - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 32
Warning hpmsafcvds hpmsafcvds 32 Troubleshooting the HP MSA VDS hardware provider Failed to extend volume AAA of size BBB and type CCC in disk array DDD (status: EEE , please see log file: hpmsafcvds.log. The controller AAA in the disk array BBB is in a failed state. The volume AAA in the disk - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 33
successfully. The HP MSA VDS hardware provider has unregistered successfully. The HP MSA VDS hardware provider has loaded successfully. The HP MSA VDS hardware provider has unloaded successfully. HP StorageWorks Modular Smart Array FC VDS Hardware Provider for Windows 2003 administration guide 33 - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 34
34 Troubleshooting the HP MSA VDS hardware provider - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 35
can also be software shorthand for a mapped volume (Windows drive letter or mount point). Microsoft Virtual Disk Service, the Windows service that manages storage through hardware providers. HP StorageWorks Modular Smart Array FC VDS Hardware Provider for Windows 2003 administration guide 35 - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 36
36 Glossary - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 37
figuration, 19 software components, 18 software providers, 14 Subscriber's Choice, HP, 9 T technical support HP, 9 service locator website, 9 troubleshooting, 25, 25 U uninstalling provider, 22, 23 HP StorageWorks Modular Smart Array FC VDS Hardware Provider for Windows 2003 administration guide 37 - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks Modular Smart Array F - Page 38
V VDS overview, 14 W web sites, 7 websites HP , 9 HP Subscriber's Choice for Business, 9 Windows overview, 13 38
HP StorageWorks Modular Smart Array FC
VDS Hardware Provider for Windows 2003
administration guide
Part number: T1634-96074
Third edition: February 2007