HP StorageWorks Modular Smart Array 1000 HP Modular Smart Array FC VDS Hardwar
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- HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 1
HP Modular Smart Array FC VDS Hardware Provider administration guide Part number: T1634-96072 Second edition: May 2006 - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 2
Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice. The only warranties for HP products and services are - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 3
24 Installation summary 24 Installing the Provider 24 Verifying installation 29 Checking visibility of the disk array 29 Checking the list of programs in Windows 29 Checking VDS disk management using DiskRaid 29 HP Modular Smart Array FC VDS Hardware Provider administration guide 3 - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 4
Uninstalling the HP Provider 30 Uninstalling the HP Provider using Windows 30 Uninstalling using the HP Provider installer 30 4 Troubleshooting 31 Troubleshooting procedures 32 VDS will not install 32 Cannot manage the array using Provider 32 VDS error messages 33 Glossary 37 Index 39 4 - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 5
Installation Guide • HP StorageWorks MSA1000/1500 User Guide You can find these documents from the Manuals page of the HP Business Support Center web site: http://www.hp.com/support/manuals. In the Storage section, click Storage array systems and then select your product. HP Modular Smart Array FC - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 6
underlined text: http://www.hp.com Bold text Italic text Monospace text Monospace, italic text Monospace, bold text Element Cross-reference links and e-mail data. IMPORTANT: Provides clarifying information or specific instructions. NOTE: Provides additional information. TIP: Provides helpful hints - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 7
become the property of HP. Other HP web sites For additional information, see the following HP web sites: • http://www.hp.com/go/storage • http://www.hp.com/support/ • http://www.hp.com/service_locator • http://www.docs.hp.com HP Modular Smart Array FC VDS Hardware Provider administration guide 7 - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 8
8 Preface - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 9
. When you have read this chapter, you should have a functional understanding of the Provider that will prepare you to install it and get it working. HP Modular Smart Array FC VDS Hardware Provider administration guide 9 - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 10
Simple overview The HP MSA VDS Provider is a solution that installs on a Windows 2003 server connected to an HP disk array. The Provider works with the Microsoft Virtual Disk Service (VDS) to enable the Windows OS and applications to manage the MSA disk array. 10 Overview - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 11
Windows applications to manage the HP disk array. Through the HP VDS Provider, Windows and Windows applications can perform disk array LUN and port management tasks normally performed using proprietary array control software. HP Modular Smart Array FC VDS Hardware Provider administration guide 11 - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 12
the servers to which the disk array is attached and supports the applications, services, and providers that store and retrieve data on the array and manage array disks and volumes. Windows Disk Management Windows Disk Management consists of the Windows software and user interfaces that enable you to - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 13
on the HP disk arrays. However, the HP Provider extends the capabilities of various Windows providers and applications to do additional LUN and port management tasks that normally require the HP array management software. HP Modular Smart Array FC VDS Hardware Provider administration guide 13 - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 14
command line interface use the VDS service. • When used with the HP MSA FC VDS Provider, Windows and Windows applications can perform disk array LUN and port management tasks normally performed using proprietary array control software. VDS manages the HP disk array to make it appear like a Windows - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 15
selected HP disk arrays. Different supporting technologies and features within the arrays result in some differences in their methods and capabilities of performing VDS tasks. The Provider for the MSA1000 and MSA1500 Disk Arrays has been designed specially for those arrays. HP Modular Smart Array - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 16
16 Overview - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 17
. Refer to the README files accompanying the HP Provider installation files for information about compatible software versions and system configurations. For HP Providers documentation and software downloads, see the following web location: http://www.hp.com/support/HWPMSA HP Modular Smart Array FC - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 18
and software components are used with the HP Provider and an HP MSA disk array. See the Read Me file and contact HP Support for HP tested and approved components. Hardware components • HP StorageWorks MSA1000/1500 Disk Array • Windows 2003 Server: This server contains the Microsoft VDS Service and HP - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 19
for your OS or VDS, are listed in the HP Provider README file. For more information, contact HP Support. Optional components • HP Basic MPIO software if multipathing is desired • MSCS clustering (4-node clusters are supported) HP Modular Smart Array FC VDS Hardware Provider administration guide 19 - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 20
and configure the disk array and the server as described below and in the manuals for those products. Refer to the diagram under HP MPIO software if multipathing is desired. Disk array and host: • Connect the array to the VDS Server through the FC switch. • Verify existing or install MPIO software - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 21
to the manufacturer's instructions. For helpful information on SAN construction, see the HP StorageWorks SAN Design Reference Guide. To locate this guide, visit the HP Manuals web site listed , the remaining 88 GB are unusable. HP Modular Smart Array FC VDS Hardware Provider administration guide 21 - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 22
22 Configuration - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 23
installation files for information about compatible software versions and system configurations. For HP Hardware Providers documentation and software downloads, see the following web location: http://www.hp.com/support/HWPMSA HP Modular Smart Array FC VDS Hardware Provider administration guide 23 - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 24
a Windows 2003 server. If you have not already configured the server and the array as instructed in "Chapter 2 Configuration," do so now before you install the HP Provider software. The HP Provider will not work if the array and server have not been correctly configured before you install the Provider - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 25
using the Windows Add or Remove Programs Control Panel. Then try the installation again. 2. In the Welcome window, click Next. The License Agreement window appears. 3. Click "I accept..." to agree to the license terms. HP Modular Smart Array FC VDS Hardware Provider administration guide 25 - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 26
4. Click Next. The Destination Folder window appears. 5. Click Next to install VDS in the default location, or click Change to browse for a new location, and then click Next. The Ready to Install window appears. 26 Installation - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 27
6. Click Install to start the installation process. A status window appears to show progress. 7. When installation finishes, the InstallShield Wizard Completed window appears. HP Modular Smart Array FC VDS Hardware Provider administration guide 27 - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 28
have been installed, this is a good time to install the Microsoft QFEs (quick fixes). The QFEs are required to fix problems in the Microsoft OS that have not yet been released in a service pack. For information about QFEs that are currently needed for the Provider, see the Provider README file. 28 - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 29
commands: DISKRAID> List Provider Prov ### Name Version Type Prov 0 HP Modular Smart Array FC VDS Provider 4.0.1.10 FC DISKRAID> List Subsystem Subsys ### Name Status Health Subsys 0 MSA1500 Online Healthy HP Modular Smart Array FC VDS Hardware Provider administration guide 29 - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 30
command from the command line, as shown below: net stop vds Uninstalling the HP Provider using Windows 1. In Windows, select Start > Settings > Control Panel. 2. Double-click Add/Remove Programs. 3. Select the HP MSA VDS Hardware Provider program for removal. 4. Click Change/Remove. Windows removes - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 31
4 Troubleshooting This chapter explains how to troubleshoot the HP Provider and includes a list of error messages and explanations. HP Modular Smart Array FC VDS Hardware Provider administration guide 31 - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 32
Troubleshooting procedures The following instructions present typical problems and solutions. VDS will not install The HP VDS Provider installation works only on the Windows versions listed in the README file supplied with the HP Provider. The installer will not install the software on other versions - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 33
because the file system does not support it. There is not enough usable service must shut down. The disk is not fully cleaned due to I/O error. The provider failed to connect to the Logical Disk Management Administrative service. HP Modular Smart Array FC VDS Hardware Provider administration guide - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 34
Failed to open the volume device. A corrupt notification was sent from the Logical Disk Manager Administrative service. The file system is incompatible. The media is incompatible. Access is denied. The media is write disk does not have enough free space to complete the operation. 34 Troubleshooting - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 35
errors. The access paths on the volume may not be deleted. The method call is not supported for the specified provider type. The repair operation failed. The disk is already in disk in the import's source pack was not imported. HP Modular Smart Array FC VDS Hardware Provider administration guide 35 - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 36
disks has become corrupt. The provider does not support the LBN REMAP ENABLED volume flag. The provider does not support the NO DRIVELETTER volume flag. REVERT ON . The operation timed out in the Logical Disk Manager Administrative service. Retry the operation. The operation failed. Cannot retain plex - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 37
to storage devices in a Storage Area Network (SAN) is referred to as a "fabric." A fabric switch provides automatically-switched connectivity between servers and storage in the fabric. Simple Network Management Protocol. HP Modular Smart Array FC VDS Hardware Provider administration guide 37 - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 38
of HP disk arrays that allows creation of logical volumes custom-sized according to user requirements. Microsoft Volume Shadow Copy Service, the Windows service that creates data copies. Works through HP Provider to make copies of disk array volumes. HP StorageWorks XP Disk Array. 38 Glossary - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 39
, 30, 30 R related documentation, 5 S server configuration, 20 software components, 19 software providers, 13 Subscriber's Choice, HP, 7 symbols in text, 6 T technical support HP, 7 service locator web site, 7 text symbols, 6 HP Modular Smart Array FC VDS Hardware Provider administration guide 39 - HP StorageWorks Modular Smart Array 1000 | HP Modular Smart Array FC VDS Hardwar - Page 40
third party applications, 13 troubleshooting, 31, 32 U uninstalling provider, 30, 30 V VDS overview, 14 verifying installation, 29 W web sites, 5 HP, 7 HP documentation, 7 HP storage, 7 HP Subscriber's Choice for Business, 7 Windows overview, 12 40
HP Modular Smart Array FC VDS Hardware
Provider administration guide
Part number: T1634-96072
Second edition: May 2006