HP StorageWorks Modular Smart Array 1000 Installation and Reference Guide for
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- HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 1
installation and reference guide HP MPIO Full Featured DSM for MSA1000/1500 (Active-Active) Disk Arrays 3.00.00 Part number: AA-RW8AD-TE First edition: February 2008 - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 2
Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice. The only warranties for HP products and services are - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 3
About this guide 7 Intended audience 7 Related documentation 7 Document conventions and symbols 8 HP technical support 9 HP-authorized reseller 9 Helpful web sites 9 1 Installing the HP MPIO Full Featured Device Specific Module (DSM) for MSA1000/1500 (Active-Active) Disk Arrays software 11 - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 4
31 HP MPIO MSA DSM event log messages 33 C Managing MPIO devices using Microsoft-provided interfaces on Windows Server 2008 35 Multipath I/O feature 35 Managing multipath support 35 MPIO-ed Devices 35 Discover Multi-paths 36 DSM Install 37 Managing multipath disk devices 38 D Troubleshooting - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 5
-Path Disk Device Properties page 39 5 Multi-Path Disk Device Properties page 40 6 Multi-Path Disk Device Properties page 41 7 MPIO Path Details page 42 HP MPIO Full Featured DSM for MSA1000/1500 (Active-Active) Disk Arrays 3.00.00 5 - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 6
Tables 1 Document conventions 8 2 Pre-installation checklist 12 3 Notification strings 25 4 HP MPIO DSM manager GUI files 27 5 MPIO.SYS event log messages 31 6 HP MPIO MSA DSM event log messages 33 7 HP DSM equivalent load balance policies 40 6 - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 7
about HP MPIO Full Featured DSM for MSA1000/1500 (Active-Active) Disk Arrays (called the "HP MPIO MSA DSM" throughout this guide), including: • Installing HP MPIO MSA DSM software • Managing HP MPIO MSA DSM Intended audience This document is intended for customers of HP MPIO MSA DSM and users who - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 8
Element Medium blue text: Related documentation Cross-reference links and email addresses Medium blue, underlined text (http://www.hp.com) Bold font Web site addresses IMPORTANT: Provides clarifying information or specific instructions. NOTE: Provides additional information. 8 About this guide - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 9
HP to find locations and telephone numbers. Helpful web sites For other product information, see the following HP web sites: • http://www.hp.com • http://www.hp.com/go/storage • http://www.hp.com/support/ • http://www.docs.hp.com HP MPIO Full Featured DSM for MSA1000/1500 (Active-Active) Disk Arrays - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 10
10 About this guide - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 11
Active) Disk Arrays software HP MPIO Full Featured DSM for MSA1000/1500 (Active-Active) Disk Arrays (HP MPIO MSA DSM) provides multipathing support for HP StorageWorks disk arrays on Windows platforms using the Microsoft Multipath Input-Output (MPIO) framework. This chapter provides instructions for - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 12
/storage.html • Supported SAN topologies for HP MPIO MSA DSM, as defined and described in the HP StorageWorks SAN design reference guide available at the following web site: http://h18006.www1.hp.com/products/storageworks/san/documentation.html CAUTION: Installing HP MPIO MSA DSM software when the - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 13
In the launch window, click HP MPIO Full Featured DSM for MSA1000/1500 (Active-Active) Disk Arrays. 4. Select the upgrade option. 5. Follow the on-screen instructions to complete the upgrade. 6. Restart the server. HP MPIO Full Featured DSM for MSA1000/1500 (Active-Active) Disk Arrays 3.00.00 13 - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 14
to Windows Server 2008 with HP MPIO MSA DSM, complete the steps below: 1. Back up all user data. 2. Install or Upgrade to HP MPIO MSA DSM 3.00.00 support.microsoft.com/kb/935197. 14 Installing the HP MPIO Full Featured Device Specific Module (DSM) for MSA1000/1500 (Active-Active) Disk Arrays software - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 15
zoning to establish the single connection (path) from the server. 3. Select Start > Settings > Control Panel > Add or Remove Programs. 4. Select HP MPIO Full Featured DSM for MSA1000/1500 (Active-Active) Disk Arrays from the Remove Program drop-down list. 5. Click Remove and follow the prompts. The - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 16
Cannot access the specified file or folder NOTE: The C: in /f1C: and /f2C: refers to a local drive on the system or a network drive on which the response file is quotes ( "" ). 16 Installing the HP MPIO Full Featured Device Specific Module (DSM) for MSA1000/1500 (Active-Active) Disk Arrays software - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 17
options: • To install into the default directory for 64 bit systems, in lines 27 and 32 of the setup.iss file, replace C:\Program Files\Hewlett-Packard\HP MPIO DSM\MSA DSM with C:\Program Files (x86)\Hewlett-Packard\HP MPIO DSM\MSA DSM. • To install into the user specified directory for both 32 and - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 18
Itanium 64-bit Windows Systems from a Storage Area Network Application Notes available at this web site: http://h18006.www1.hp.com/products/ storageworks/san/documentation.html. 18 Installing the HP MPIO Full Featured Device Specific Module (DSM) for MSA1000/1500 (Active-Active) Disk Arrays software - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 19
persistent reservation utility that comes with the HP MOIO MSA DSM package to remove the stray reservations. For more information on how to use this utility, see HP MPIO MSA DSM persistent reservation clear utility. HP MPIO Full Featured DSM for MSA1000/1500 (Active-Active) Disk Arrays 3.00.00 19 - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 20
20 Support for load balancing in Failover Cluster Server environment for Windows Server 2008 - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 21
arrays using the HP MPIO MSA DSM with the CLI utility The Command Line Interface utility (CLI) for HP MPIO MSA DSM provides the ability to monitor and manage multipathing devices. This chapter describes the user 3.1.3.6 N/A HP MPIO Full Featured DSM for MSA1000/1500 (Active-Active) Disk Arrays 3.00 - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 22
the device port, bus, target, and LUN. • The RTP column shows the target port information as defined by SCSI-3 specification. • The Controller Port# column shows the controller serial number followed by target port number. 22 Managing storage arrays using the HP MPIO MSA DSM with the CLI utility - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 23
hpdsm paths device=1 Path# Controller Port# 1 P56350FX3Q5006-1 2 P56350GX3RI0F6-1 State Available Available HBA Slot# 4 4 RTP 00010001 00020002 P.B.T.L command to view the available paths for the device. HP MPIO Full Featured DSM for MSA1000/1500 (Active-Active) Disk Arrays 3.00.00 23 - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 24
HP MSA_VOLUME Device Serial No. : 600508B300912160AF87D3596705001B Controller Device Name : HP MSA_VOLUME Device Serial command defines user notification of events time the event occurs until the user is notified. The maximum value indefinitely until the user terminates the wait (eg: - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 25
user when DSM: Detects a new device. Detects a redundant path to an existing device. Determines that a device configuration contains the maximum number of supported help command displays help information for the CLI. HP MPIO Full Featured DSM for MSA1000/1500 (Active-Active) Disk Arrays 3.00.00 25 - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 26
26 Managing storage arrays using the HP MPIO MSA DSM with the CLI utility - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 27
components This appendix describes the HP MPIO MSA DSM software components, including: • Drivers • User mode components Drivers The HP MPIO MSA DSM software components include the following multipath drivers: • Microsoft Framework Drivers • MPIO.SYS is the Multipathing bus driver. • MPDEV.SYS - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 28
data and/or incorrect operation of Failover Cluster. HP shall not be liable for problems resulting from the incorrect use of this utility instructions for using this utility. The hpprutil utility supports the following commands: • hpprutil devices • hpprutil clear devices • hpprutil help 28 Software - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 29
clear the reservation on device 2... Successfully cleared the reservation on device. hpprutil help Syntax: hpprutil help The hpprutil help command displays help information for hpprutil. HP MPIO Full Featured DSM for MSA1000/1500 (Active-Active) Disk Arrays 3.00.00 29 - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 30
30 Software components - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 31
-LUN 3 creating a device claimed device object, even though N/A by the DSM. DSM_name claimed support for it. A pseudo-LUN handled a 16 A fail-over on pseudo-LUN failover. This ID of the failing device HP MPIO Full Featured DSM for MSA1000/1500 (Active-Active) Disk Arrays 3.00.00 31 - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 32
Verification request to a device on pseudo-LUN that is controlled by DSM_name has failed. This may indicate a path This indicates potential failures in this support. MPIO is unable to run through DSM ID DSMID to a device. An unknown DSM supplied an invalid ID for an operation on pseudo-LUN - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 33
dump data. A device under pseudo-LUN, being controlled by DSM_name was removed, but the DSM failed the operation. paths for disk A new path in excess of the supported number 303 with serial number X. of paths for an HP MPIO Full Featured DSM for MSA1000/1500 (Active-Active) Disk Arrays 3.00.00 33 - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 34
Event ID 304 309 Message Description An unrecoverable path failure occurred on SCSI address Y. Disk X is still accessible over redundant path(s). A redundant path to an existing multipath disk has failed. X represents the serial number of the disk. Y is the SCSI address of the path that failed. - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 35
applet is added to the Control Panel. Managing multipath support Microsoft provides a Control Panel applet that enables you to manage multipath support for disk devices. This interface allows users to enable or disable multipath support for the selected devices, allows users to install vendor-speci - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 36
ID and Product ID for the new devices. All devices with this Device Hardware ID are handled by a DSM (either a vendor-supplied DSM or MS DSM). To manually disable support for a device, select a Device Hardware ID and click Remove. Discover Multi-paths In the MPIO Properties page, click the Discover - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 37
you to install a vendor-supplied DSM. While installing a DSM, you must specify the driver path, the INF file name, and the DSM Hardware ID. Figure 3 shows the MPIO Properties page with the DSM Install tab enabled. HP MPIO Full Featured DSM for MSA1000/1500 (Active-Active) Disk Arrays 3.00.00 37 - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 38
supplied DSM is always given priority. Managing multipath disk devices Microsoft provides a generic user interface to manage the disk devices that are controlled Properties page. HP MPIO MSA DSM supports the management infrastructure of the MPIO tab for features that are applicable to the HP DSM. To - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 39
modify the Load Balance Policy of the device by selecting the appropriate policy from the drop-down menu. Figure 5 displays the load balancing policies for HP DSM. HP MPIO Full Featured DSM for MSA1000/1500 (Active-Active) Disk Arrays 3.00.00 39 - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 40
HP DSM does not support all the load balance policies listed in the drop-down menu. • The names of the load balance policies as listed in the drop-down menu may differ from that used by the HP DSM CLI and HP Specific Shortest Queue Service Time* * This policy cannot be selected for the HP MPIO FF MSA - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 41
consulting the HP Service personnel. 6. To change the path state, select the path and click Edit. The MPIO Path Details page for the path displays. Figure 7 shows the MPIO Path Details page. 7. Modify the details of the path, if required, and click OK. HP MPIO Full Featured DSM for MSA1000/1500 - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 42
Figure 7 MPIO Path Details page 42 Managing MPIO devices using Microsoft-provided interfaces on Windows Server 2008 - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 43
DSM for MSA1000/1500 (Active-Active) Disk Arrays 3.00.00 release notes. Problem: HP MPIO DSM fails to manage the disk devices. Solution: To troubleshoot this problem, complete the following steps: 1. Verify if the device is currently under multipath support. To do this, go to Control Panel, and - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 44
44 Troubleshooting - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 45
host system to the SCSI bus or SAN (Storage Area Network) host The computer system on which the Multipath software is running. LUN Logical Unit Number. The actual unit number assigned to a device by the RAID system controller. mode MPIO A user-selectable parameter that specifies path behavior - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 46
from AL_PA (Arbitrated Loop Physical Addresses) in an FC-AL topology. • For SAN switched fabric, a target is assigned to a WWPN. This target can have values from the order of discovery according to port connections at the SAN (Storage Area Network) switch. An interconnection scheme that allows - HP StorageWorks Modular Smart Array 1000 | Installation and Reference Guide for - Page 47
, 7 removing silent, 17 removing Multipathing software, 15 S Subscriber's choice, HP, 9 symbols in text, 8 T text symbols, 8 U Upgrading silent, 17 W web sites HP documentation, 7 HP Subscriber's choice, 9 HP MPIO Full Featured DSM for MSA1000/1500 (Active-Active) Disk Arrays 3.00.00 47
installation and reference guide
HP MPIO Full Featured DSM for
MSA1000/1500 (Active-Active) Disk
Arrays 3.00.00
Part number: AA-RW8AD-TE
First edition: February 2008