HP StorageWorks Modular Smart Array 1000 HP StorageWorks 1000/1500 Modular Sma
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- HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 1
HP StorageWorks 1000/1500 Modular Smart Array firmware updating guide Part number: 370881-002 First edition: June 2007 - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 2
Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice. The only warranties for HP products and services are - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 3
MSA controller firmware 21 Using the MSA Flash Utility (Windows or Linux ProLiant server 22 Using the SCSI Command Utility (HP-UX 25 Using the MSA_Util (OpenVMS 29 Using the SCSI CAM Utility (Tru64 UNIX 31 Using the MSA CLI (most environments 34 Index 39 1000/1500 Modular Smart Array firmware - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 4
conventions 6 2 ..MSA websites 9 3 ..Version information worksheet: firmware, driver, and software components 10 4 ..Multipathing websites 16 5 ..Available firmware updating methods, by operating system 21 6 ..HP-UX system information worksheet 25 7 ..Tru64 UNIX system information worksheet 32 - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 5
Modular Smart Array maintenance and service guide • HP Array Configuration Utility user guide • HP StorageWorks 1000/1500 Modular Smart Array Command Line Interface user guide • HP StorageWorks Modular Smart Array 1000 compatibility guide • Configuring Arrays on HP Smart Array Controllers reference - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 6
Convention Element Blue text: Table 1 Cross-reference links and e-mail addresses Blue, underlined text: http://www.hp.com Bold text Website addresses • Keys data. IMPORTANT: Provides clarifying information or specific instructions. NOTE: Provides additional information. TIP: Provides helpful - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 7
hp.com/support/manuals • http://www.hp.com/support/downloads Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to [email protected]. All submissions become the property of HP. 1000/1500 Modular Smart Array - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 8
8 About this guide - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 9
components. (Table 3) Consider using some of the following system tools to obtain this information: • Operating system website • HP and MSA websites • MSA Support Software CD (and its readme file) 3. Identify items that need updating. (Table 3) 1000/1500 Modular Smart Array firmware updating guide 9 - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 10
MPIO) Y/N MSA controller firmware Y/N MSA Support Software: • HBA drivers for Windows, Linux, and NetWare • Array Configuration Utility (ACU) software for Windows and Linux • Array Configuration Utility - CLI for HP-UX • Multipathing components for Windows (HP-approved MPIO software and MSA-speci - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 11
the MSA1000 or other supported operating systems will differ slightly. To obtain Support Software CD or controller firmware files: 1. Go to the website for your MSA. MSA1000: http://www.hp.com/go/msa1000 MSA1500: http://www.hp.com/go/msa1500cs 1000/1500 Modular Smart Array firmware updating guide 11 - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 12
2. Select the Software, firmware & drivers page. 3. On the Download drivers and software page: a. Select a language. b. Select an operating system. 12 Obtaining MSA support software or controller firmware - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 13
available downloads for the specified operating system, including: • Support Software CD • Compressed file of firmware bits (.zip, .tar, or .rpm, depending on the operating system) • ISO image of controller firmware bits (to create a bootable CD) 1000/1500 Modular Smart Array firmware updating guide 13 - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 14
, a summary of changes, important notes, service considerations, and installation precautions. Then, click Download and follow the on-screen instructions to save the download bundle to a temporary Do not simply copy the ISO file to a blank CD. 14 Obtaining MSA support software or controller firmware - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 15
Firmware Maintenance CD and are required only when the following message is displayed on the MSA controller LCD panel: 85 BAD DRIVE FRMWARE BOX BAY CAUTION: This update procedure must be performed during a scheduled maintenance window. 1000/1500 Modular Smart Array firmware updating guide - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 16
server with access to the MSA. 4. Reapply power to the server. 5. Allow the server to boot to the Firmware Maintenance CD, and then follow the onscreen instructions to upgrade the firmware on the hard drives. Updating multipathing software NOTE: Multipathing functionality for OpenVMS and Tru64 UNIX - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 17
license agreement. 4. Wait for the utility to scan the server to for HBA information. The scan takes a few minutes to complete, after which the MSA Support Software CD main menu is displayed. 1000/1500 Modular Smart Array firmware updating guide 17 - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 18
power, start your Linux operating system, and log on as the root user. IMPORTANT: If LUNs on the MSA are already being presented to the server, disconnect the MSA from the Storage Area Network (SAN). If the MSA is unconfigured, the MSA can be connected to the SAN. 2. Insert the MSA Support Software - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 19
Support Software CD into the CD-ROM drive of the server, and then mount the CD-ROM. 3. Browse the contents of the CD to locate and read the readme.txt file, which includes notes and information about the CD. 4. To update the HBA driver: a. Enter the following command: 1000/1500 Modular Smart Array - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 20
server boot path:, enter the path. The default path is: C:\NWSERVER g. Enter the following Support Software CD (HP-UX) 1. With the HBAs installed in the server, power on the server, start your HP-UX operating system, and log on as a user with administrative rights. 2. Insert the MSA Support Software - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 21
following: • When determining which MSA controller firmware version (and associated Support Software CD) to use, review the HP-UX) • Using the MSA_Util (OpenVMS) • Using the SCSI CAM Utility (Tru64 UNIX) • Using the MSA CLI (most environments) 1000/1500 Modular Smart Array firmware updating guide - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 22
user interface for updating firmware on MSA components, such as the controller and support software or controller firmware into the CD-ROM drive of the server. • Following the recommended procedures, power off the MSA. • Following recommended procedures, power off the selected ProLiant server. • Power - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 23
these components on the MSA and its attached enclosures. • Flash Active/Standby Controller: Update the firmware on the selected MSA. • Flash All Attached MSA20: Update the firmware on any MSA20 storage enclosures attached to the selected MSA. 1000/1500 Modular Smart Array firmware updating guide 23 - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 24
the specified components. NOTE: The MSA controller displays the message FIRMWARE FLASH STARTED when it starts the download, and FIRMWARE FLASH DONE when the download is complete. 8. Wait for the Flash Successful pop-up message to be displayed. 9. Click Exit. 10. Power-cycle the updated MSA and any - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 25
). During the updating process, use the following table to enter information about your environment. Table 6 HP-UX system information worksheet Class H/W path DSF Driver WWPN Description MSA controller firmware filenames and path 1000/1500 Modular Smart Array firmware updating guide 25 - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 26
Obtain the firmware files as instructed in Obtaining MSA support software or controller firmware. Record firmware location and 3. From HP-UX, determine the hardware path (H/W Path), Device Special Filename (DSF), and Fibre Channel driver instance of each HBA that has an MSA controller attached by - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 27
Adapter (782) HP 2Gb Dual Port controller, you must know the: • Path of the firmware file, obtained in Step1. (Example path: /tmp/scu/msav686b397.bin) • Device Special Filename of the controller, obtained in Step 3. (Example DSF: /dev/rscsi/c5t0d0 ) 1000/1500 Modular Smart Array firmware updating guide - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 28
for the CLI prompt to redisplay. 7. Wait for FIRMWARE FLASH DONE to display on the MSA LCD panel. 8. Power cycle the MSA. NOTE: In dual-controller configurations, firmware on the two controllers is compared each time the MSA chassis is restarted. If the versions are mismatched, the system prompts to - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 29
, see the MSA1000/1500 Command Line Interface User Guide. 5. Stop all I/O to the MSA. 6. If the MSA controller or the user-defined ID was added after OpenVMS was booted, issue the following commands: $ RUN SYS$SYSTEM:SYSMAN SYSMAN> IO AUTOCONFIGURE SYSMAN> EXIT 1000/1500 Modular Smart Array firmware - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 30
a list of MSA controllers on the SAN: Example command and response: MSA> SHOW CONTROLLER/BRIEF A default controller is not set. All matching controllers displayed: Controller: $1$GGA400: MSA1xxx (C) COMPAQ P56350B9IMX025 Software 3.36 NODE_ID = 500805f3-0001b290 Controller Identifier: 400 - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 31
install the firmware. 1. Obtain the firmware files as instructed in Obtaining MSA support software or controller firmware. 2. From Tru64, enter the following command to Model 115 /dev/cport/scp0 MSA CONTROLLER Location : bus-0-targ-0-lun-0 1000/1500 Modular Smart Array firmware updating guide 31 - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 32
one of the bus/target/LUN combinations recorded in Step 4: scu> sbtl 0 0 0 The following message is displayed: Device: MSA CONTROLLER, Bus: 0, Target: 0, Lun: 0, Type: Array Controller c. Test access to that bus/target/LUN combination by entering: scu> tur If an error message is displayed, go back - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 33
n 6 0 0 RAID !ANSI MSA CONTROLLER 6.86 n 7 0 0 RAID !ANSI MSA CONTROLLER 6.86 n 8 0 0 RAID !ANSI MSA CONTROLLER 6.86 n 10. Before resuming I/O access to the MSA, from the server, verify that the MSA and its storage arrays are online. 1000/1500 Modular Smart Array firmware updating guide 33 - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 34
and using the CLI, see the HP StorageWorks 1000/1500 Modular Smart Array Command Line Interface User Guide, available on the MSA1000 and MSA1500 websites. 1. Obtain the firmware files as instructed in Obtaining MSA support software or controller firmware. 2. Establish a serial connection to the - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 35
Parity: Stop bits: Flow control: any open COM port 19200 manually. This method is supported for use in both single-controller and dual-controller configurations. 4. On the menu bar at the top of the emulator window, select Transfer > Send File. 1000/1500 Modular Smart Array firmware updating guide - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 36
Send. A 1K Xmodem status window is displayed. NOTE: The MSA controller displays the message FIRMWARE FLASH STARTED when it starts the download, and message to be displayed. 7. Restart the MSA by pressing and releasing the power/standby button on the front of the MSA. NOTE: The MSA storage system - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 37
messages are displayed on the controller LCD panels. When the cloning process is complete, the just-updated controller automatically restarts. 8. Before resuming I/O access to the MSA, verify that the MSA and its storage arrays are online. 1000/1500 Modular Smart Array firmware updating guide 37 - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 38
38 Updating the components - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 39
, 17 MSA1000 website, 9 MSA1500 website, 9 MSA_Util, 29 multipathing components updating, 17 multipathing software updating, 16 N NetWare environments using the Support Software CD, 19 O obtaining MSA software or firmware, 11 obtaining the fibre SCSI ECO kit, 29 1000/1500 Modular Smart Array firmware - HP StorageWorks Modular Smart Array 1000 | HP StorageWorks 1000/1500 Modular Sma - Page 40
SCSI Command Utility (SCU), 25 Subscriber's choice, HP, 7 Support Software CD HP-UX environments, 20 Linux environments, 18 NetWare support HP, 7 Tru64 UNIX environments updating MSA firmware, 31 U updating Advanced Diagnostic Utility (ADU), 17 Array Configuration Utility (ACU), 17 controller
HP StorageWorks
1000/1500 Modular Smart Array
fi
rmware
updating guide
Part number: 370881–002
First edition: June 2007