HP StorageWorks SN6000 HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e
HP StorageWorks SN6000 - Fibre Channel Switch Manual
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- HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 1
HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference Guide Part Number: 5697-0264 Published February 2010 Edition: 1 - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 2
statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference Guide - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 3
Contents About this guide 5 Intended audience 5 Related documentation 5 Document conventions and symbols 6 HP technical support 6 Product warranties 6 Subscription service 6 HP websites 7 Documentation feedback 7 1 Events and event logging 9 Understanding severity levels 9 Displaying - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 4
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Fibre Channel Switch Rack Mount Kit Quick Start Installation Instructions • HP StorageWorks 8Gb Simple SAN Connection Kit Cabling Guide • HP StorageWorks SN6000 Fibre Channel Switch Installation and Reference Guide • HP StorageWorks SN6000 Fibre Channel Switch QuickTools Switch Management User - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 6
• Detailed, specific questions For continuous quality improvement, calls may be recorded or monitored. Product warranties For information about HP StorageWorks product warranties, see the warranty information website: http://www.hp.com/go/storagewarranty Subscription service HP strongly recommends - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 7
websites For other product information, see the following HP websites: • http://www.hp.com • http://www.hp.com/go/storage • http://www.hp.com/support/ • http://www.docs.hp.com Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, please send - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 8
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workstation time stamps, respectively. You can filter and sort the contents of both event browsers. Both event browsers begin recording when the QuickTools event browser, see the HP StorageWorks SN6000 Fibre Channel Switch QuickTools Switch Management User Guide. For more information about the Simple - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 10
HP StorageWorks SN6000 Fibre Channel Switch Command Line Interface Guide. Configuring the event log You can customize what types of events are recorded in the switch event log using the set log command. With the set log command, you can filter the events to be recorded by component, specific - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 11
errors • Decode errors • Inter-switch link (ISL) connections • Device logins • Device logouts • Loss-of-signal errors For more information, see the HP StorageWorks SN6000 Fibre Channel Switch Command Line Interface Guide. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 12
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lock from domain domain_ID) The fabric may be changing, Wait for the fabric to and therefore could not stabilize, then try again. acquire the lock. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 14
Table 4 Alarm events and recommended action (Continued) Icon Event ID and message Description Action (A1003.0014) (Segmenting, alias alias_name merge conflict) There is a conflict in the zoning configuration, causing the Fabric inter-switch link (ISL) to isolate. Two aliases were discovered - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 15
try again. in progress. (A1003.0025) (Error reading security set.) There was a problem handling the activate direct management server command. The format of the command was not standard the zone set on the remote switch. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 16
different membership. Either edit the affected zone to remove the conflict, or deactivate one of the zone sets. (A1003.002F) (SW2 Zoning Not Supported by other switch, Isolating link) The Fabric inter-switch link (ISL) isolated because the local switch is configured for FC-SW-2-compliant zoning - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 17
unsupported.) An invalid zone member type was discovered in a zone. Hard zone membership must be defined by domain_ID and port number. Correct the member type. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 18
worldwide name (WWN). Edit the port group to include the local switch WWN. (A1003.004E) (Group entry for local switch does not support authentication) The local switch worldwide name (WWN) group entry is not configured for authentication, but other members within the group are. This configuration - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 19
not received. (A1003.0055) (Problem on zoning save of following switches: are no obvious problems, contact your supported) The remote switch's zoning configuration contains a zone member type that is not supported HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 20
failed because the switch detected invalid zoning data that is not supported in the local interop mode. Check your zoning configuration and remove due to an ELP (Exchange Link Parameter) incompatibility. Review the accompanying alarms for specific cause. (A1004.0009) (Eport Isolating due to - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 21
log in but was rejected because it failed to satisfy the ISL group membership requirements. Review the ISL group configuration and make the necessary corrections to include the remote switch as out values are the same. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 22
and device hardware for proper operation. Review accompanying alarms for other causes. (A1004.0032) (E_Port not supported on remote port. Reconfigure remote switch connect to a switch due to incompatibility contact technical support.) The two switches are incompatible. Possible causes include - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 23
to an interoperability configuration change. The old domain ID does not conform to the range of allowed domain IDs for the new interoperability setting. None HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 24
switch failed to respond. Investigate the remote switch for connection problems. (A1004.0050) (Maximum hard zoning member limit exceeded, the device to the switch binding list. (A1004.0053) (Adding Denial of Service entry for source FC Address 0xaddress) A number of frames from the indicated - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 25
support) There is a system resources problem on the switch. Contact technical support. (A1005.0035) (System resource error contact technical support) There is an internal problem Contact technical support configured properly. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 26
a notification that was not formatted correctly; there may be a resource problem on the switch. If this is a recurring message, contact your backend switch fail because backend switch does not support NPIV.) The backend fabric switch does not support N_Port ID Virtualization (NPIV), which in - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 27
The named user account has Review the user account and exceeded 006C) (3.3V out of spec, turning off lasers) ) server. Confirm that the NTP service and NTP client are enabled. Confirm supported) The installed firmware cannot Perform a hard reset. be activated without disrupting I/O traffic. HP - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 28
events and recommended action (Continued) Icon Event ID and message Description Action (A1005.0070) (Hotreset to older firmware version not supported. A reset is required to activate this version of firmware) The installed firmware cannot Perform a hard reset. be activated without disrupting - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 29
(Remote fabric attached to port does not support NPIV) A TR_Port could not log into a remote fabric because the remote fabric port does not support N_Port ID Virtualization (NPIV). Enable NPIV in the local fabric). HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 30
switch rejected a security authentication attempt. The port will isolate. Checks the security configuration on the remote switch to determine the problem. (A1007.0006) (Security: Could not validate Authentication Response from port_number, payload seems to be incorrect.) The format of the payload - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 31
A1007.0007) (Security: Fabric Binding (ESA) not supported on remote switch and Fabric Binding is enabled, the remote switch or the remote switch does not support security at all. Check the security configuration on the HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 32
Table 4 Alarm events and recommended action (Continued) Icon Event ID and message Description Action (A1007.000F) (Security: Chap session Gen Response indicates error, chap unable to authenticate) An Authentication Response frame cannot be built because the Challenge Handshake Authentication - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 33
Dial In User Service (RADIUS) server In User Service (RADIUS) In User Service (RADIUS) Dial In User Service (RADIUS) server Service (RADIUS) configuration problem Service-Type) A service-type Remote Authentication Dial In User Service feature is no longer supported. A license key may HP - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 34
ID and message Description Action (A1007.0027) (Radius server could not validate authentication response from port_number) A Remote Authentication Dial In User Service (RADIUS) authentication failed. Confirm that the secret is the same on the switch as it is on the RADIUS server. (A1007.0028 - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 35
configured) A Remote Authentication Dial In User Service (RADIUS) server was configured with invalid data is configured) A Remote Authentication Dial In User Service (RADIUS) server was configured with invalid data for HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 36
to authenticate a switch login through a Remote Authentication Dial In User Service (RADIUS) server, but no shared secret exists. Configure a shared threshold. Check air flow, fan operation, and ambient temperature. If the problem cannot be corrected, power down the switch. (A3001.0001) (Temp - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 37
. If this does not correct the problem, contact your authorized maintenance provider. (A4000 reset switch command to reboot the switch. Contact technical support if a non-disruptive code load and activation is HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference Guide 37 - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 38
Critical events Critical events are events that disrupt the administration or operation of the fabric, but do not require any action before you can proceed. Table 5 shows the icon for critical events and the event id number and message displayed, and provides an explanation of the message. Table 5 - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 39
- this may take several seconds) The switch is being shutdown. (C) (8400.0027) (Switch) (Invalid user account_name attempted to log into switch) Invalid user login attempt. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 40
your fabric, please refer to their switch manual/documentation to see what zone member limits the switch supports) You have a large database on the of over 3,000 zone members. This could cause a problem in mixed fabrics because not all vendors support a configuration this large. (C) (8400.0030) ( - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 41
supported on the switch. (C) (8400.004C) (Switch) (Services setup is changing - may lose connection - admin being released automatically) The Services of the configured Remote Authentication Dial In User Service (RADIUS) servers responded. Check the RADIUS . HP StorageWorks 8/20q and - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 42
Table 5 Critical event messages and descriptions (Continued) Icon Event ID and message Description (C) (8400.0067) (Switch) (The switch is entering Diagnostics AdminState and will automatically hardreset and have the configured AdminState when leaving the Diagnostics AdminState.) The switch is - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 43
due to a license restriction. (C) (8700.0013) (Connection failure, fabric limited to two switches) The switch cannot be connected to the fabric due to license restriction. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 44
because the Simple Mail Transfer Protocol (SMTP) server IP addresses are the factory defaults or the servers are disabled in the Call Home service configuration. (C) (8B00.0007) (Unable to test profile profile because the FromEmailAddress has not been configured in the CallHome setup) The test of - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 45
. (C) (8F00:000E) Link Status status The severity level of the link status has changed. The description field will show the reason for the link status. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 46
) (User) Zoning activation failed, resource limitation This switch is attempting to activate a zone set but cannot do so due to a resource problem. (W) (8400.0007) (Switch) (Attempted unauthenticated login username account_name) A login was attempted with an account name that was not in the list - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 47
The Call Home service configuration must not well-known service number for the SMTP protocol last message) The Call Home service was waiting to resend a recipient, the Call Home service will attempt to resend the service configuration are the default value (0.0.0.0) or they have not been enabled. HP - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 48
the recipient in the named profile through the specified Simple Mail Transfer Protocol (SMTP) server because of a non-transient error. The Call Home service will not attempt to resend the message. (W) (8F00.000C) (Fabric Status status) The severity of the fabric status has changed. The description - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 49
because the requested zone member was an alias that is not defined in Fibre Channel General Services-3 (FC-GS-3). (I) (8200.0201) (mserver) (Rejecting request command:command) A database to exceed the configured limit. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 50
Table 7 Informative event messages and descriptions (Continued) Event ID and message (I) (8200.0301) (mserver) (Port: port_number) (Rejecting FDMI request from address FC_address on port port_number; FDMI is configured as disabled.) (I) (8300.0004) (zoning) (New Active ZoneSet zone_set_name) (I) ( - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 51
A Common Information Model (CIM) edit session has been cancelled. The Call Home service configuration was changed by the administrator. The specified host name was not found on synchronization with a connected device. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference - HP StorageWorks SN6000 | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch e - Page 52
either because the fabric discovery process has discovered that the link is no longer in the fabric, or because the user has deleted the link manually. The login to the fabric has changed. The description field will show the reason for the change in the login. The severity of the fabric
HP StorageWorks 8/20q and SN6000 Fibre
Channel Switch Event Message Reference Guide
Part Number: 5697-0264
Published February 2010
Edition: 1