HP StorageWorks SN6000 HP StorageWorks 8/20q Fibre Channel Switch event messag
HP StorageWorks SN6000 - Fibre Channel Switch Manual
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- HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 1
HP StorageWorks 8/20q Fibre Channel Switch event messages reference guide Part number: 5697-7520 Second edition: July 2008 - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 2
in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. 8/20q Fibre Channel Switch event messages reference guide - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 3
Contents About this guide 5 Intended audience 5 Related documentation 5 Document conventions and symbols 6 HP technical support 6 Product warranties 6 Subscription service 6 HP web sites 7 Documentation feedback 7 1 Events and event logging 9 Understanding severity levels 9 Displaying - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 4
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8/20q Fibre Channel Switch Rack Mount Kit quick start installation instructions • HP StorageWorks 8Gb Simple SAN Connection Kit cabling guide • HP StorageWorks 8/20q Fibre Channel Switch installation and reference guide • HP StorageWorks 8/20q Fibre Channel Switch QuickTools switch management user - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 6
• Detailed, specific questions For continuous quality improvement, calls may be recorded or monitored. Product warranties For information about HP StorageWorks product warranties, see the warranty information website: http://www.hp.com/go/storagewarranty Subscription service HP strongly recommends - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 7
support/ • http://www.docs.hp.com Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to [email protected]. All submissions become the property of HP. 8/20q Fibre Channel Switch event messages reference guide - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 8
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workstation time stamps, respectively. You can filter and sort the contents of both event browsers. Both event browsers begin recording when the QuickTools event browser, see the HP StorageWorks 8/20q Fibre Channel Switch QuickTools switch management user guide. For more information about the Simple - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 10
HP StorageWorks 8/20q Fibre Channel Switch command line interface guide. Configuring the event log You can customize what types of events are recorded in the switch event log using the set log command. With the set log command, you can filter the events to be recorded by component, specific - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 11
Redundancy Check (CRC) errors • Decode errors • Inter-switch link (ISL) connections • Device logins • Device logouts • Loss-of-signal errors For more information, see the HP StorageWorks 8/20q Fibre Channel Switch command line interface guide. 8/20q Fibre Channel Switch event messages reference - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 12
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be changing, Wait for the fabric to and therefore could not stabilize, then try again. acquire the lock. 8/20q Fibre Channel Switch event messages reference guide 13 - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 14
Table 4 Alarm events and recommended action (Continued) Icon Event ID and message Description Action (A1003.0014) (Segmenting, alias alias_name merge conflict) There is a conflict in the zoning configuration, causing the Fabric inter-switch link (ISL) to isolate. Two aliases were discovered - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 15
ID domain_ID) A fabric operation is currently Wait and try again. in progress. There was a problem handling the activate direct management server command. The format of the command was not standard. Check the set on the remote switch. 8/20q Fibre Channel Switch event messages reference guide 15 - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 16
002D) (Zone Merge response indicates failure to merge, Isolating link) (A1003.002E) (Zoning merge has been rejected.) (A1003.002F) (SW2 Zoning Not Supported by other switch, Isolating link) The attempt to merge two fabrics failed because each active zone set contained a zone with the same name, but - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 17
discovered in a zone. Hard zone membership must be defined by domain_ID and port number. Correct the member type. 8/20q Fibre Channel Switch event messages reference guide 17 - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 18
Fibre Channel Address may cause fabric to segment due to switches that do not support this zone member type) (A1003.004D) (Port group does not contain set from the zoning database. Some switches in the fabric may not support Fibre Channel (FC) address zone members in the active zone set. Edit - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 19
but the expected switch. response was not received. (A1003.0055) (Problem on zoning save of following switches: domain_ID_list) A zoning save could not 's zoning configuration contains a zone member type that is not supported. Edit the zone to remove the unsupported member type. The guide 19 - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 20
activation failed because the switch detected invalid zoning data that is not supported in the local interop mode. Check your zoning configuration and remove to an ELP (Exchange Link Parameter) incompatibility. Review the accompanying alarms for specific cause. (A1004.0009) (Eport Isolating due - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 21
attempted to log in but was rejected because it failed to satisfy the ISL group membership requirements. Review the ISL group configuration and make the necessary corrections to include the remote switch as a member. values are the same. 8/20q Fibre Channel Switch event messages reference guide 21 - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 22
(Failed to connect to a switch due to incompatibility contact technical support.) An E_Port isolated because the principal priority on all switches is . Inspect switch connections and device hardware for proper operation. Review accompanying alarms for other causes. An E_Port isolated because the - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 23
domain ID does not conform to the range of allowed domain IDs for the new interoperability setting. None 8/20q Fibre Channel Switch event messages reference guide 23 - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 24
remote switch failed to respond. Investigate the remote switch for connection problems. (A1004.0050) (Maximum hard zoning member limit exceeded, Reverting from a source that is not zoned with the destination. A denial of service entry will be set up to discard these frames. Investigate the source - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 25
support) There is a system resources problem on the switch. Contact technical support. (A1005.0035) (System resource error contact technical support) There is an internal problem Contact technical support. are configured properly. 8/20q Fibre Channel Switch event messages reference guide 25 - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 26
a notification that was not formatted correctly; there may be a resource problem on the switch. If this is a recurring message, contact your .004E) (Attempts to login backend switch fail because backend switch does not support NPIV.) After a firmware upgrade, the cyclic redundancy check (CRC) did - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 27
expired) The named user account has Review the user account and exceeded its A1005.006C) (3.3V out of spec, turning off lasers) Switch ports (NTP) server. Confirm that the NTP service and NTP client are enabled. Confirm that Vversion -> Vversion is not supported) The installed firmware cannot - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 28
events and recommended action (Continued) Icon Event ID and message Description Action (A1005.0070) (Hotreset to older firmware version not supported. A reset is required to activate this version of firmware) The installed firmware cannot Perform a hard reset. be activated without disrupting - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 29
the security configuration on the remote switch to determine the problem. (A1007.0006) (Security: Could not validate Authentication on remote switch. (A1007.0007) (Security: Fabric Binding (ESA) not supported on remote switch and Fabric Binding is enabled, failing security checks) Either guide 29 - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 30
Table 4 Alarm events and recommended action (Continued) Icon Event ID and message Description Action (A1007.000A) (Security: Dropping lock held by domain domain_id for number seconds) (A1007.000B) (Security: EFMD Rejected, bad revision) A remote switch has held the fabric lock for too long. - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 31
A1007.001D) (Ignoring RADIUS Server Radius_Server, invalid IP address configured) A Remote Authentication Dial In User Service (RADIUS) server could not be found at the configured IP address. Check the RADIUS server, the RADIUS server. 8/20q Fibre Channel Switch event messages reference guide 31 - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 32
secret There is a Remote Authentication Dial In User Service (RADIUS) configuration problem. Confirm that the shared secret configured on the switch security prior to the NDCLA, but the security feature is no longer supported. A license key may be required for the security feature. (A1007.0026 - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 33
the switch RADIUS server configuration using the set setup radius command. A Remote Authentication Dial In User Service (RADIUS) server was configured with invalid data for the shared secret. To use the RADIUS server, in the fabric. 8/20q Fibre Channel Switch event messages reference guide 33 - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 34
Table 4 Alarm events and recommended action (Continued) Icon Event ID and message Description Action (A1007.0031) (Security protocol not using chap, unable to authenticate.) (A1007.0032) (Fabric conditions or configurations do not currently allow for changing fabric binding.) A Challenge - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 35
a switch login through a Remote Authentication Dial In User Service (RADIUS) server, but no shared secret exists. Configure . Check air flow, fan operation, and ambient temperature. If the problem cannot be corrected, power down the switch. (A3001.0001) (Temp messages reference guide 35 - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 36
in the specified sample window. Investigate the specified port for problems, or adjust the rising trigger or sample window. The transceiver acceptable, enter the reset switch command to reboot the switch. Contact technical support if a non-disruptive code load and activation is required. The Non- - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 37
. is proceeding with a hotreset) (C) (8400.0005) (Switch) (The switch Hot reset is in progress. is now performing a hotreset) 8/20q Fibre Channel Switch event messages reference guide 37 - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 38
Table 5 Critical event messages and descriptions (Continued) Icon Event ID and message Description (C) (8400.0006) (Switch) (Admin mode for user user_name was canceled by user user_name) An Admin session was canceled by another user interface session that had the authority to do so. (C) (8400. - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 39
your fabric, please refer to their switch manual/documentation to see what zone member limits the switch supports) (C) (8400.0030) (Switch) ( 3,000 zone members. This could cause a problem in mixed fabrics because not all vendors support a configuration this large. A zoning edit reference guide 39 - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 40
may result in loss of communication with the switch. An attempt was made to install a license key for a feature that is not supported on the switch. The Services configuration is changing and this may result in the loss of a connection. The Network Time Protocol (NTP) server was not found. The - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 41
disruption during hot reset.) The specified ports were reset because of disruptions that occurred during a hot reset operation. 8/20q Fibre Channel Switch event messages reference guide 41 - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 42
Table 5 Critical event messages and descriptions (Continued) Icon Event ID and message Description (C) (8600.0017) (PortApp) (External port license count exceeded, downing external port port_number) The named external port is down because the number of licensed external ports has been exceeded. - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 43
SMTP) server IP addresses are the factory defaults or the servers are disabled in the Call Home service configuration. (C) (8B00.0007) (Unable to test profile profile because the FromEmailAddress has not been for the fabric status. 8/20q Fibre Channel Switch event messages reference guide 43 - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 44
Table 5 Critical event messages and descriptions (Continued) Icon Event ID and message Description (C) (8F00.000D) Switch Status status (C) (8F00:000E) Link Status status The severity level of the switch status has changed. The description field will show the reason for the switch status. The - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 45
username account_name) This switch is attempting to activate a zone set but cannot do so due to a resource problem. A login was attempted with an account name that was not in the list of allowable users of switch are no longer in use. 8/20q Fibre Channel Switch event messages reference guide 45 - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 46
, indicating that it may not be functioning properly. The E_Port will be reset in an attempt to reestablish the ISL. The Call Home service configuration must not duplicate both the Simple Mail Transfer Protocol (SMTP) server IP address and port number values. However, the configuration may duplicate - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 47
specified Simple Mail Transfer Protocol (SMTP) server because of a non-transient error. The Call Home service will not attempt to resend the message. The severity of the fabric status has changed. The description reason for link status. 8/20q Fibre Channel Switch event messages reference guide 47 - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 48
zone server command gzm (Get Zone Member) was rejected because the requested zone member was an alias that is not defined in Fibre Channel General Services-3 (FC-GS-3). A fabric zone server command was rejected for the reason detailed in the message. This can be caused by two users attempting to - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 49
being closed - In-Band connections have been disabled) The session has been closed as a result of a configuration change. 8/20q Fibre Channel Switch event messages reference guide 49 - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 50
alarm is being changed. A Common Information Model (CIM) edit session has been cancelled. (I) (8400.008C) (CallHome configuration The Call Home service configuration was changed has changed) by the administrator. (I) (8400.0097) (DNS lookup for host_name failed) The specified host name was not - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 51
has discovered that the link is no longer in the fabric, or because the user has deleted the link manually. (I) (8F00.000B) Login Changed (I) (8F00.000C) Fabric Status status The login to the fabric has the reason for link status. 8/20q Fibre Channel Switch event messages reference guide 51 - HP StorageWorks SN6000 | HP StorageWorks 8/20q Fibre Channel Switch event messag - Page 52
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HP StorageWorks
8/20q Fibre Channel Switch event messages
reference guide
Part number: 5697-7520
Second edition: July 2008