HP StorageWorks X5000 HP ProLiant Storage Server with Windows Storage Server 2
HP StorageWorks X5000 Manual
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- HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 1
2003 SP1 release notes These release notes cover HP ProLiant Storage Servers and Data Protection Storage Servers running editions of Microsoft® Windows Storage Server 2003 SP1. For storage servers running Windows Storage Server 2003 R2, see the HP ProLiant release notes, part number 5697-6073. Part - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 2
- HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 3
G4 DPSS • StorageWorks NAS 1500s • StorageWorks NAS 2000s • DL380 G3 (SAN Gateway only) • DL380 G4 (SAN Gateway only) • DL580 G2 • DL585 • StorageWorks NAS 4000s • StorageWorks NAS 9000s Operating systems Microsoft Windows Storage Server 2003 SP1 Storage Server with Windows Storage Server 2003 SP1 - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 4
Multilingual User Interface (MUI) is installed on the HP ProLiant Storage Server, the following languages are available: • French Critcal issues, page 5 • Service Release 6.2 installation, page 5 • Microsoft Windows Server 2003 Service Pack 1, page 9 • Storage server Web User Interface, page 11 - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 5
missing after SP1 installation Description On all HP ProLiant Storage Server and StorageWorks NAS models, the Telnet service can get uninstalled after installing Microsoft Server 2003 Service Pack 1. The uninstallation of the Telnet service is caused by a system name of 15 or more characters, and - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 6
Service Release 6.2 installation Description The HP ProLiant Storage Server should have at least 1 GB of available space on the system drive when installing the Service ProLiant Support Pack (PSP) Smart Components remain checked for selection in the Feature Selection screen when the Service Release - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 7
component are both installed on the system. This problem is currently under investigation. Workaround Ensure that hotfix KB896718 (KB840141 is bundled as part of KB96718) is not selected for installation during the Service Release setup if the Remote Storage Windows component is already installed on - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 8
Storage Server 5.5.0 [Information] System Information [21\9\2006 11:35:46]: WebUI Version:v5.6.2 [Information] System Information [21\9\2006 11:35:46]: Service Release Version:Version 6.2 [Information] System did not occur. Three troubleshooting actions are: 1. Review the Service Release Readme file. - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 9
missing after SP1 installation Description On all HP ProLiant Storage Server and StorageWorks NAS models, the Telnet service can get uninstalled after installing Microsoft Server 2003 Service Pack 1. The uninstallation of the Telnet service is caused by a system name of 15 or more characters, and - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 10
Service Release feature on certain ProLiant Storage Servers, the Windows Update/Automatic Update can get disabled if Microsoft Windows Server 2003 Service Pack 1 is uninstalled. NOTE: HP does not recommend and Microsoft does not support uninstalling Service . Workaround The problem is addressed in - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 11
Service Pack 1 again on the systems where the problem is seen. Issue: Telnet service fails to start after uninstallation of Microsoft Windows Server 2003 Service Pack 1 Description On certain storage WebUI, go to the HP Utilities tab and select File and Print Service for NetWare to manage NetWare - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 12
the HP Storage Server WebUI using Microsoft Internet Explorer from a remote system. Issue: Online Volume Growth (OVG) is not displayed properly in Japanese Description If you set the language to Japanese in the WebUI and select the Disk tab, OVG displays as 4A000004. OVG is not supported with - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 13
HP ProLiant Storage Server, storage reports in the active HTML format created from the Storage Reports page (Shares > Storage Reports) do not generate completely. Workaround For applicable NAS servers, use the latest NAS Service in the WebUI. Workaround A system reboot restores the volume mount - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 14
are not displayed correctly Description This issue appears in the folder name displayed on the tool tip of the pie chart version of the storage report. Workaround HP engineers are working to resolve this issue. Issue: Enable boot floppy feature in the WebUI does not work Description The enable boot - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 15
Storage Server WebUI have an error when you are running the WebUI logged in as a domain administrator. Workaround Add localhost and the IP address of the system is possible to create a VSS snapshot on a disabled volume. This problem is the result of confusion over the meaning of the term disabled. - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 16
Storage server Web User Interface Workaround existing shadow copies and settings for the volume. CAUTION: When the Shadow Copies service is disabled, all shadow copies on the selected volumes are deleted. After being message results: There was a failure in the Change System settings. (80070A87). 16 - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 17
system. Issue: Information for Web User Interface components is not included in the Take a Tour WebUI Description The following WebUI components are missing from Take a Tour: • SNMP Setup • Adaptec Storage page cannot be displayed. • A Terminal Services script error. Workaround Type the new name - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 18
Storage server Web User Interface Description When renaming the host or altering WebUI continues to display orphaned shares Description In Windows Storage Server 2003, deleting a disk that contains a share leaves an orphaned share on the file system. Orphaned shares continue to be displayed in the - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 19
orphaned share was also an HTTP share: 1. Click the Management Console icon found on the desktop. 2. Click Core Operating System. 3. Click Internet Information Services. 4. Click the storage server machine name. 5. Click the Shares tab. 6. Right-click the name of the share to delete. 7. Click Delete - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 20
the page only displays NTFS volumes. Issue: Storage Manager not localized in the WebUI Description Storage Manager is not localized in the WebUI service into the device, and start the ACU setup from the local desktop (Start > Programs > HP System Tools > HP Array Configuration Utility > Setup HP - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 21
a drive for the DL100 G2 storage servers and StorageWorks NAS 1200s. When trying to perform a remirror of the data drives after replacing a failed drive, the Repair Volume selection in Disk Management cannot be selected (remains grayed out). Workaround Contact HP Support, return the drive, and - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 22
has been removed for the ML110 G2 and DL585 platforms. Workaround Not applicable storage group in Exchange System Manager is right-clicked. Workaround Close and then reopen the Exchange System . 2. Restart the Microsoft Exchange Information Store service on the Exchange server. 3. Restart the - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 23
http://support.microsoft HP Storage Server Service Release Feature Pack Deployment Guide, located in the DOC folder on the NAS Service Release DVD. Issue: Unexpected reporting of moved mailstores during configuration change Description While using the Remote Storage Wizard from the Exchange System - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 24
on DL100 G2 storage servers Description Uni-processor systems may exhibit a lock-up condition when extreme memory pressure is applied while Server for NFS is running. Workaround A hotfix for this issue is available from HP Support. If you are not using SFU 3.5, disable the Server for NFS service by - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 25
storage servers using Service for Unix version 3.5 (SFU 3.5): HP ProLiant Storage Server DL100, ML110, ML110 G2, ML350 G4, ML370 G4/G4p, DL380 G4, DL585, and HP StorageWorks NAS 500s. Workaround HP to remain, you cannot use the files. This problem can also cause a message that states that the file - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 26
Cannot write IOCTL to NFS driver... The storage server supports many network sharing protocols including the NFS protocol However, the Microsoft Services for NFS Server does not yet support the functionality of mount for the network file system (NFS) server does not support UNIX user names containing - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 27
Workaround HP engineers service fails to start on boot. In conjunction with this failure, an error event ID 7034 is logged in the system log with the following details: • Source: Service Services for UNIX setup does not enable support for this mechanism by default. Workaround Only enable support - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 28
article at http://support.microsoft.com/ default.aspx?scid=kb;en-us;Q304736. Issue: Evicting a cluster node removes the services for NFS cluster Software\Hewlett-Packard\StorageWorks Nas. 3. Change NASClusterUpdate from 1 to 0. 4. Run the software update in the Cluster Installation Guide. Issue: - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 29
related to HP OpenView storage mirroring in system because the remote registry service on the storage server is off. Workaround Start the remote registry service to resolve this issue. To start the remote registry service: 1. Select Start > Programs > Administrative Tools > Services. The Services - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 30
Volume Growth (OVG) in clusters is not supported using the HP StorageWorks Online Volume Growth application Description The HP StorageWorks OVG application only supports single-head HP StorageWorks NAS or ProLiant Storage Server systems; clusters are not supported. If OVG was used to create a LUN - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 31
. The issue is associated with the Adaptec SNMP extension agent on the ProLiant ML110 G2 and DL100 and the StorageWorks NAS 500s and 1500s Storage Servers. The SNMP extension agent is repeatedly calling the snmp.exe service, causing the CPU load. The Adaptec SNMP extension agent is mainly used to - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 32
HP System Management Home Page in Japanese. This kit applies to the ProLiant Storage Server DL380 G4, ML350 G4/G4p, ML370 G4, DL580 G2, DL585, and StorageWorks NAS 2000s, 4000s, and 9000s models. Workaround HP Issue: Japanese Support Description Some storage servers support Japanese for the WebUI, - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 33
to ensure that data loss does not occur. Cache memory may be adjusted via the Adaptec Storage Manager utility (refer to the administration guide) or via the ROM based setup. By default, the Adaptec Storage Manager sets the write cache to enabled on newly created logical disks via the tool. The - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 34
the HP Storage Server Service Release link for more information about updates and enhancements. Issue: Bugcheck 0x50 (PAGE_FAULT_IN_NONPAGED_AREA) in next boot after disabling Multipath Support Description Using the Microsoft Device Manager to disable the HP MPIO driver and rebooting the system - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 35
Event log Description The following warning may be logged to the System Event log for the Data Protection storage server: Event Source: SNMP Event ID: 1101 The SNMP Service is ignoring extension agent key SOFTWARE\Microsoft\MSSQLServer\SNMP\Current Version because it is missing or mis-configured - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 36
about hotfix KB896718: http://support.microsoft.com/default.aspx?scid=kb;en-us;896718. For ProLiant Storage Server and StorageWorks NAS using Windows Storage Server 2003, this hotfix will also be included in Service Release 5.6. For customers with ProLiant Storage Servers DL100 G2 and ML310 G3 models - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 37
must be physically pulled from the system, then proceed with the Quick G2 (Workgroup OS Edition) model, however, it has only one OS logical drive. Workaround Refer to the HP ProLiant Storage Server Administration Guide and the HP ProLiant Storage Server User Guide (formerly Installation Guide - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 38
the ML110 G2 Workgroup G2/ML350 G4/ML370 G4 storage Quick Restore the system, the Quick Restore and the operating system is not fully the ML110 G2, the system drives Description This issue system drive controllers. If there is no RAID configuration on the operating system The ML110 G2 Quick - HP StorageWorks X5000 | HP ProLiant Storage Server with Windows Storage Server 2 - Page 39
Installation instructions To complete the configuration of storage servers that have Windows Storage Server 2003 preinstalled, see the user guide for your storage server. To upgrade a storage server to Windows Storage Server 2003 R2, see the HP ProLiant Windows Storage Server R2 upgrade guide.
HP ProLiant
Storage Server with Windows Storage
Server 2003 SP1 release notes
These release notes cover HP ProLiant Storage Servers and Data Protection Storage Servers running editions of
Microsoft® Windows Storage Server 2003 SP1. For storage servers running Windows Storage Server 2003 R2, see
the HP ProLiant release notes, part number 5697–6073.
Part number: 378129–401
Tenth edition: October 2006