HP StorageWorks XP20000/XP24000 HP StorageWorks XP24000/XP20000 SNMP Agent Ref
HP StorageWorks XP20000/XP24000 - Disk Array Manual
 |
View all HP StorageWorks XP20000/XP24000 manuals
Add to My Manuals
Save this manual to your list of manuals |
HP StorageWorks XP20000/XP24000 manual content summary:
- HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 1
HP StorageWorks XP24000/XP20000 SNMP Agent Reference Guide Abstract This guide describes the implementation of Simple Network Management Protocol (SNMP) for monitoring HP StorageWorks XP24000/XP20000 storage systems. The guide lists the monitored storage system components and supported traps, - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 2
software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 3
Specifications 29 Extension MIB Specifications ...30 Extension MIB Configuration 30 raidExMibName ...30 raidExMibVersion ...30 raidExMibAgentVersion 30 Number of Storage Systems under Control of SVP (raidExMibDkcCount 31 raidExMibRaidList ...31 XP24000/XP20000 SNMP Agent Reference Guide 3 - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 4
37 5 SNMP Failure Trap Reference 39 6 Troubleshooting 51 Mitigating SNMP Errors ...51 Calling HP Technical Support ...51 7 Support and Other Resources 53 Related Documentation ...53 Conventions for Storage Capacity Values 53 HP Technical Support ...53 Subscription Service ...54 HP Websites ...54 - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 5
Figures 1 SNMP Environment 7 2 SNMP Environment Architecture 9 3 Example of SNMP Operations 9 4 SNMP Information Tab 14 5 Adding SNMP Manager IP Address (Top: Before Setting, Bottom: After MIB Configuration (1 37 20 Extension MIB Configuration (2 38 XP24000/XP20000 SNMP Agent Reference Guide 5 - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 6
...29 13 Storage system Information 31 14 Storage system component information 32 15 Storage System components information 34 16 Storage system components information 2 35 17 Failure Information 36 18 SNMP Failure Trap Reference Codes 39 19 SIM List for TrueCopy for Mainframe Errors 50 20 - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 7
of the agent and management functions: • SNMP Manager Overview • SNMP Agent Overview • SNMP Manager Functions Unless otherwise specified, the term storage system in this guide refers to the following disk arrays: • HP StorageWorks XP24000 Disk Array • HP StorageWorks XP20000 Disk Array The GUI - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 8
from a management system. SNMP Agent Overview System Configuration The SNMP agent for the HP storage system is on the service processor (SVP), which is the computer within the storage array that manages the storage system. The storage system has an exclusive LAN for communications between a disk - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 9
SNMP Traps An SNMP agent reports a storage system error to a SNMP manager using the trap report function. If an error occurs, an SNMP agent issues an SNMP trap to an SNMP manager to report a failure. Issuing an SNMP trap, an SNMP agent also reports a product number, nickname, reference code - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 10
the SNMP manager. Error Report The following table lists the errors to be reported for the REQUEST operations. Table 3 SNMP Agent REQUEST Operations Error noError(0) noSuchName(2) Description Corrective Action Normal N/A • There are no MIB objects that are required. (Not supported). • The - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 11
operation. Acute failure detected All operations in a storage system stopped. Serious failure detected Operation in a component where a failure occurred stopped. Moderate failure detected Partial failure. Service failure detected Minor failure. XP24000/XP20000 SNMP Agent Reference Guide 11 - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 12
12 Overview of SNMP - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 13
4 on page 14). Option buttons (left side of the window) and storage system information icons (window upper right corner) have been omitted from the screen shot. See HP StorageWorks XP24000/XP20000 Remote Web Console User's Guide for an illustration. XP24000/XP20000 SNMP Agent Reference Guide 13 - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 14
box is selected if the SNMP Agent feature is enabled. To set the SNMP Agent properties from XP Remote Web Console computer, select Extension SNMP on SNMP Information window. Manager The Manager section allows you to add and delete SNMP manager information (see "Adding SNMP Manager IP Addresses" on - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 15
manager that the SNMP Agent receives the request from. • Ipv4 and Ipv6 addresses can be specified for IP Address. However, if the OS of SVP is Windows XP and you enter Ipv6 address and select Apply, an error a space before or after the community name. XP24000/XP20000 SNMP Agent Reference Guide 15 - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 16
after contact information. A contact name is required to use SNMP Agent. Make sure to document the contact name, because settings will be cleared when SVP is replaced. • Location: Location of connected storage system. Remote Web Console users can change device locations with the modify mode. You - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 17
To add SNMP Manager IP addresses: 1. Log on to open Remote Web Console Main window. Change to Modify mode (see HP StorageWorks XP24000/XP20000 Remote Web Console User's Guide if you need instructions). 2. Click Go - Environmental Settings - SNMP Information in the menu bar of Remote Web Console Main - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 18
SNMP Manager IP Addresses To delete an SNMP Manager IP address: 1. Change to Modify mode. 2. Log on to Remote Web Console. Click Go - Environmental Settings - SNMP Information in the menu bar of Remote Web Console Main window. The SNMP Select Apply. Select OK or Cancel. 18 Performing SNMP Operations - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 19
displays in Community & Trap, but the changes are not yet implemented in the storage system. 7. To add one or more IP addresses to the new community, see "Adding Community IP Addresses" on page 22. 8. To apply changes, select Apply. Select OK or Cancel. XP24000/XP20000 SNMP Agent Reference Guide 19 - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 20
Log on to open Remote Web Console Main window, click Go - Environmental Settings - SNMP Information in the menu bar of Remote Web Console Main window. The SNMP implemented in the storage system. 6. Select Apply. Select OK or Cancel on the confirmation message. 20 Performing SNMP Operations - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 21
Change to Modify mode (see HP StorageWorks XP24000/XP20000 Remote Web Console User's Guide if you need instructions). 2. Log on to Remote Web Console. Click Go - Environmental Settings - SNMP Information in the menu bar of Remote Web Console Main window. The SNMP Information window is displayed (see - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 22
dialog box . Adding Community IP Addresses To add a community IP address: 1. Log on to Remote Web Console. Click Go - Environmental Settings - SNMP Information in the menu bar of Remote Web Console Main window. The SNMP Information window is displayed (see Figure 4 on page 14). 2. Select and right - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 23
cannot be specified for Ipv4 and Ipv6. • The Add IP Address dialog box does not support shortened expression for Ipv6 address. Enter 8 hexadecimal numbers that are separated colons (:) to a maximum Community IP Address To delete a community IP address: XP24000/XP20000 SNMP Agent Reference Guide 23 - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 24
menu bar of Remote Web Console Main window. The SNMP Information window appears. 2. Change to Modify mode. 3. Select Trap Test. A confirmation message displays. 4. Select OK or Cancel. Verify whether the SNMP trap report, which is reference code 7FFFFF, is received by the SNMP manager registered in - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 25
in a storage system stopped. 2 RaidEventUserSerious Failure report: Operation in a component where a failure occurred stopped. 3 RaidEventUserModerate Failure report: Partial failure. 4 RaidEventUserService Failure report: Minor failure. XP24000/XP20000 SNMP Agent Reference Guide 25 - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 26
the device nickname, and a failure reference code. If you obtain the information with GetRequest command, access the MIB by using the product a storage system processor would be 1.3.6.1.4.1.116.5.11.4.1.1.6.1.2. Standard MIB Specifications Supported MIB The following table shows the supported MIBs - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 27
The access mode for MIB in all communities is read only. If you send a GET request for a SET operation, you will receive NoSuchName as a GET RESPONSE. Object Identifier System An object system supported by SNMP agent is as follows: Figure 15 Object System (1) . XP24000/XP20000 SNMP Agent Reference - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 28
trap types. Table 11 Extension Trap Types Specific Trap Code Trap 1 RaidEventUserAcute 2 RaidEventUserSerious 3 RaidEventUserModerate Description All operations in a storage system stopped. Operation in a component where a failure occurred stopped. Partial failure. 28 SNMP Supported MIB - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 29
agent setup location. Maximum 180 characters in an ASCII characters string (see Note) Input by a user from an SNMP setting window. sysService {system 7} Value indicating a service. Fixed value 76 (decimal) NOTE: The following symbols cannot be used XP24000/XP20000 SNMP Agent Reference Guide - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 30
Configuration . raidExMibName raidExMibName indicates the SVP product name. raidExMibVersion raidExMibVersion indicates the microcode version. raidExMibAgentVersion raidExMibAgentVersion indicates the internal version of the extension MIB. 30 SNMP Supported MIB - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 31
the type of information displayed for each storage system Table 13 Storage system Information Name raidlistSerialNumber ::=raidlistEntry(1) Type INTEGER Description Storage system product number (index). Mounted Value Attribute 1-99,999 read-only XP24000/XP20000 SNMP Agent Reference Guide 31 - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 32
Description MIB Value Storage system product number (index). 1-99,999 DKCHWProcessor ::=dkcHWEntry(2) INTEGER Status of processor. Note (1 digit) DKCHWCSW ::=dkcHWEntry(3) INTEGER Status of internal star. Note (1 digit) Attribute read-only read-only read-only 32 SNMP Supported MIB - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 33
. 3: Serious failure detected. 4: Moderate failure detected. 5: Service failure detected. raidExMibDKUHW raidExMibDKUHW indicates the status of the storage system components. dkuHWEntry dkuHWEntry indicates the status of the disk unit components. XP24000/XP20000 SNMP Agent Reference Guide 33 - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 34
NOTE: The status of each component is indicated as follows: 1: Normal. 2: Acute failure detected. 3: Serious failure detected. 4: Moderate failure detected. 5: Service failure detected. raidExMibDKCHW2 raidExMibDKCHW2 indicates the status of the storage system components. 34 SNMP Supported MIB - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 35
DKC2RaidListIndexSerialNumber INTEGER ::=dkcHW2Entry(1) Description MIB Value Storage system product number (index). 1-99 failure detected. 5: Service failure detected. raidExMibTrapList raidExMibTrapList suggests the history of the failure traps. XP24000/XP20000 SNMP Agent Reference Guide 35 - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 36
Storage system nickname. (Max. 18 characters) EventListIndexRecordNo ::=eventTrapEntry(3) Counter Number of record. 1-256 EventListREFCODE ::=eventTrapEntry(4) DisplayString Reference code ) Attribute read-only read-only read-only read-only read-only read-only read-only 36 SNMP Supported MIB - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 37
Extension MIB Configuration Figure 19 Extension MIB Configuration (1) . XP24000/XP20000 SNMP Agent Reference Guide 37 - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 38
Figure 20 Extension MIB Configuration (2) . 38 SNMP Supported MIB - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 39
y: The number of the port in the package MODERATE 21 D2 xy External device response timeout x: The CHA package number y: The number of the port in the package SERVICE 30 73 xy Processor blockade MODERATE 30 75 xy FM failure MODERATE XP24000/XP20000 SNMP Agent Reference Guide 39 - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 40
finished FF F1 xy Cache temporary failure FF F2 xy Module blockade FF F3 0x Package blockade FF F4 0x Module group blocking FF E2 0x Area blocking Shared Memory HP StorageWorks XP for Compatible FF E9 01 Parallel Access Volumes Software microcode volatilization FF EA - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 41
end SERVICE 49 0x xx Sidefile 40% over SERVICE AC 50 xy HDU power supply shutdown detected Power supply (DKU) MODERATE 14 00 x0 Ethernet error for SVP DKC environment MODERATE 14 01 x0 Failure during SIM transfer to SVP SERIOUS XP24000/XP20000 SNMP Agent Reference Guide 41 - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 42
Trap Reference Code Description SIM22 SIM23 SIM13 15 00 x0 Ethernet error for SVP 15 01 x0 Failure during SIM transfer to SVP 18 00 00 Audit log disappeared 18 01 00 Inaccessible audit log BF 0x A5 Fuse failure BF 0x A6 Fuse failure BF 1x 1x Abnormal temperature BF 2x - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 43
SVP SERVICE D0 0x xx Initial copy start Failure with paired volumes SERVICE D0 1x xx Initial copy normal end SERVICE D0 2x xx Receipt of pair status end (Initial copy) SERVICE D0 6x xx Pair creation ended (No Copy Suspend) SERVICE XP24000/XP20000 SNMP Agent Reference Guide 43 - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 44
) Status change according to the PPRC pair status change assignment from D1 8x xx MCU (Suspend->Duplex Pend) Alert Level SERVICE SERVICE Failure with paired volumes SERVICE SERVICE SERVICE SERVICE SERVICE SERVICE SERVICE SERVICE SERVICE SERVICE 44 SNMP Failure Trap Reference - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 45
in the remote copy connection. SERIOUS D4 8x xx Abnormal status occurring during ERASE operation in migration copy SERIOUS D4 Cx xx SERVICE level SIM reported from RCU SERIOUS D4 Dx xx MODERATE level SIM reported from RCU MODERATE XP24000/XP20000 SNMP Agent Reference Guide 45 - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 46
SERVICE Initial copy operation for TrueCopy for Mainframe volume has finished D5 1x yy x: The CU number yy: The LDEV number SERVICE TrueCopy for Mainframe volume has received a request for deleting a pair. The request was made by the SVP, an D5 2x yy Remote Web Console computer - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 47
performed on an DB 5x yy R-VOL. x: The CU number yy: The LDEV number SERIOUS A currently used R-VOL has been suspended because an unrecoverable failure occurred in the remote copy DB 6x yy connection. x: The CU number yy: The LDEV number SERIOUS XP24000/XP20000 SNMP Agent Reference - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 48
Reference Code Description SIM22 SIM23 SIM13 A currently used R-VOL has been suspended because an unrecoverable DB 7x yy failure occurred in R-VOL. x: The CU number yy: The LDEV number Alert Level SERIOUS DB Cx yy MCU detected a service ) SERIOUS 48 SNMP Failure Trap Reference - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 49
Snapshot option ended abnormally. MODERATE 60 00 xx Exceeded the pool usage threshold. MODERATE 60 1x xx Exceeded the pool usage threshold. XP Snapshot Pool MODERATE 60 2x xx Pool blockade MODERATE 60 2F FF No free area in SM. MODERATE XP24000/XP20000 SNMP Agent Reference Guide - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 50
usage threshold. MODERATE MODERATE The SIM Code for TrueCopy for Mainframe errors is determined by the mode. See Mainframe errors is determined by the mode. Table 19 SIM List for TrueCopy for Mainframe Errors Mode SYNC SIM22 D0 D1 D2 D4 SEMISYNC D5 D6 D7 DB 50 SNMP Failure Trap Reference - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 51
Console, and the severity levels and reference codes of service information messages (SIMs) displayed on the Status tab of the Remote Web Console main window. For worldwide technical support information, see the HP support website: http://www.hp.com/support XP24000/XP20000 SNMP Agent Reference Guide - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 52
52 Troubleshooting - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 53
LUN Manager User's Guide • HP StorageWorks XP24000 Disk Array Owner's Guide • HP StorageWorks XP20000 Disk Array Owner's Guide • HP StorageWorks XP24000/XP20000 Remote Web Console User's Guide • HP StorageWorks XP10000 Disk Array Owner's Guide • HP StorageWorks XP12000 Disk Array Owner's Guide • HP - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 54
number (if applicable) • Product serial numbers • Error messages • Operating system type and revision level • Detailed questions Subscription Service HP recommends that you register your product at the Subscriber's Choice for Business website: http://www.hp.com/go/e-updates After registering, you - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 55
for Mainframe primary volume) RCU remote control unit R-SIM remote service information message R-VOL remote volume (TrueCopy for Mainframe secondary volume) SIM service information message SVP service processor T-VOL target volume VOL volume XP24000/XP20000 SNMP Agent Reference Guide - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 56
56 Acronyms and Abbreviations - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 57
tab, 14 storage capacity values conventions, 53 storage systems supported models, 7 Subscriber's Choice, HP, 54 T technical support, 54 HP, 53 testing SNMP Trap Report, 24 W websites HP, 54 HP Subscriber's Choice for Business, 54 product manuals, 53 XP24000/XP20000 SNMP Agent Reference Guide 57 - HP StorageWorks XP20000/XP24000 | HP StorageWorks XP24000/XP20000 SNMP Agent Ref - Page 58
58
-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
 |
 |
HP StorageWorks
XP24000/XP20000 SNMP Agent Reference
Guide
Abstract
This guide describes the implementation of Simple Network Management Protocol (SNMP) for monitoring HP
StorageWorks XP24000/XP20000 storage systems. The guide lists the monitored storage system components
and supported traps, describes the trap protocol and extension MIB, and explains how to use the GUI to limit
SNMP access to specific SNMP managers. The intended audience is a storage system administrator or authorized
service provider with independent knowledge of HP StorageWorks XP storage systems and Remote Web Console.
Part number: AE131-96075
Tenth edition: December 2009