HP StoreOnce 4210 HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90
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- HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 1
HP StoreOnce G2 Backup System user guide Abstract This is the user guide for the following G2 and G2-E HP StoreOnce Backup Systems: • HP D2D4300 Series: HP D2D4324 and HP D2D4312 • HP D2D4100 Series: HP D2D4112 and HP D2D4106 • HP D2D2500 Series: HP D2D2504 and HP D2D2502 Some features described in - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 2
HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP Micro Devices, Inc. The StoreOnce Backup System product firmware includes software developed by the OpenSSL - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 3
4 NAS...21 Shares (NAS)...21 Configuring NAS targets for CIFS 22 Configuring users on AD (CIFS shares only 24 Configuring NAS shares for NFS 30 5 Configuration)...33 Fibre Channel (Configuration 36 iSCSI (Configuration)...36 SNMP (Configuration)...37 HP Systems Insight Manager 39 Email Alerts ( - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 4
4312 Backup System 115 HP D2D4112/4106 Backup System 116 HP D2D2502/2504 Backup System 117 Hot-plug drive LEDs...118 Fibre Channel card LEDs...119 Capacity upgrade kit LEDs...119 12 Hardware monitoring 121 Resolving problems...122 13 Troubleshooting 125 Connecting to the StoreOnce Backup System - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 5
If several disks fail...146 Replacing the disks (HP D2D2500 Series 146 Replacing the disks (HP D2D4300/4100 Series 148 Creating cartridges (Virtual Virtual Tape Devices using Tape Attach 154 Configuration (Tape Attach 154 Manual jobs (Tape Attach 157 Scheduled jobs (Tape Attach 160 Active Jobs - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 6
contains detailed information on using the HP StoreOnce Backup System Web Management Interface. It also contains troubleshooting information. The following documents are also available: • HP StoreOnce Backup System Concepts Guide: If you are new to the HP StoreOnce Backup System, it is a good idea - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 7
User Account (Administration) (page 82) menu option. Only one active session is supported. You cannot connect to an HP StoreOnce Backup Welcome message Whenever you upgrade software, there will be a pop-up in the Web Management Interface that summarizes all the changes in this upgrade. Click Close to - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 8
To display information about your HP StoreOnce Backup System and its network connection. • HP D2D4312 Backup System. NOTE: If a capacity upgrade kit has been installed, the shelves are also shown on the Summary page. (HP D2D2500 Series products do not support connection of a Capacity Upgrade Kit - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 9
shares within the HP StoreOnce Backup System. After a power up or reset, each device is checked and brought on line. This can take a long time, especially after an unscheduled power fail, where the message will show 'Starting'. Disk Licensing for models that support a Capacity Upgrade Kit will show - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 10
are a new user, we strongly recommend that you read the following documents, which are available from the HP web site. They provide a detailed discussion about replication deployment strategies and terminology and include worked examples. • HP StoreOnce Backup System Concepts Guide: This describes - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 11
for the iSCSI data connection, but the 10-Gb ports are recommended for data transfer. This is configured on the Network (Configuration) page. FC products have two FC ports on the pre-installed FC card and these are also listed in the Port drop-down menu. NOTE: If the StoreOnce D2D Backup system - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 12
where a single backup job is to run at a time. This emulation type is widely supported by backup applications, but mainly of use with the HP D2D2500 Series. D2D Best Practices for VTL, NAS and Replication implementations for maximum and recommended values. NOTE: G1 products do not support flexible - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 13
on this tab must match the information that you have configured in the iSCSI Initiator itself. (See the HP StoreOnce Backup System Installation and Configuration Guide for more information about configuring the iSCSI initiator.) Table 3 Device tabs (lower half of the page) Libraries tab Library - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 14
virtual. Backup application support for Ultrium whose capacity is appropriate FC ports if you have the FC model. FC users may choose to connect the device to an iSCSI or a FC port. It is possible to change the tape device ports after creation. No of Barcode Characters: The HP StoreOnce Backup - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 15
is the Secret as it is configured from the General tab.) NOTE: For more information about configuring the Microsoft iSCSI Initiator see the HP StoreOnce Backup System Installation and Configuration Guide. To edit device details It is possible to edit some, but not all, device details after creating - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 16
minutes to delete all the files and free space on the HP StoreOnce Backup System. Making Replication Target libraries visible to the host NOTE: the replicated backup by doing a test restore • To perform manual tape copy jobs to any tape device on the network using the backup application IMPORTANT: - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 17
results may occur. Cartridges may be marked as unusable or the backup application may attempt to write to target cartridges. • Ensure that visible from other hosts. For iSCSI devices, log on to the target library using the ISCSI Initiator. For FC devices, configure the FC fabric to make the host - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 18
a cartridge within the HP StoreOnce Backup System. Barcodes are shared with the backup application, if requested. The backup application may also choose can be removed from the mail slot. This defaults to the appropriate capacity for the drive emulation type selected on the Devices tab. This value - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 19
, even if you have not yet written data to them. Similarly, the erase function on most backup applications does not return the cartridge to a completely blank state. The Max Size defaults to the appropriate capacity for the drive emulation type selected on the Devices tab, but if the Used Size is - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 20
with a smaller cartridge capacity. To create a cartridge backup application services user needs to re-align their library configuration against their backup application should they become out of sync, perhaps because the backup application has crashed, or if the backup application does not support - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 21
are a new user, we strongly recommend that you read the following documents, which are available from the HP web site. They provide a detailed discussion about replication deployment strategies and terminology and include worked examples. • HP StoreOnce Backup System Concepts Guide: This describes - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 22
effect immediately. If the NAS server (service) needs to restart, there will be a warning provided to the user, which they can accept to allow users can access the shares created on the HP StoreOnce Backup System with this authentication setting. User authentication Setting authentication to user - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 23
the names of domain users that will have access. See Configuring users on AD (CIFS shares only) (page 24) for detailed instructions. Creating a CIFS share if you want to prevent further backup to the share. If you enable it, any backup jobs currently using that share will fail. Configuring NAS targets - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 24
purpose file storage. The HP StoreOnce Backup System is a NAS deduplicating appliance that is optimized for backup. Connecting to the NAS prompted to enter a user name and password, which will be / . NOTE: If the StoreOnce D2D Backup system detects a possibly - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 25
domain controller. Using the NTP mode on the StoreOnce Backup System to synchronize with a time server is a good way to ensure accurate time keeping. See Date and Time (Administration) (page 85). IMPORTANT: AD Domain Support: StoreOnce products support configuration in a multi-domain tree forest but - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 26
Also create a Pointer(PTR) in the reverse lookup zone for the domain for the D2D Backup System by providing the hostname and IP address. Creating shares and granting access permission Now that the HP StoreOnce Backup System is part of a domain and can be managed, it is possible to create shares and - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 27
3. Now that the D2D Backup System is a member of the domain its shares can be managed from any computer on the domain by configuring a customized Folders snap-in. Select File - Add/Remove Snap-in ..., then select Shared Folders from the left-hand pane. Configuring users on AD (CIFS shares only) 27 - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 28
5. Click Add > and in the dialog box choose the computer to be managed and select Shares from the View options. 6. Click Finish and OK to complete the snap-in set up. 28 NAS - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 29
D2D Backup System. 7. Save this customized snap-in for future use. 8. Select the Share Permissions tab and Add a user or group of users from the domain. Specify the level of permission that the users , when switching the StoreOnce Backup System from No Authentication or User Authentication mode to AD - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 30
provide an NFS interface that allows you to configure the HP StoreOnce Backup System with NFS file shares as target for backups from UNIX and Linux servers. There are two configuration stages when creating a file share that UNIX and Linux users can access; both are stages implemented from the Web - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 31
/. There is also an option to enable Write Protection. This should only be used if you want to prevent further backup to the share. If you enable it, any backup jobs currently using that share will fail. 5. Now select the Permissions tab and set the access permissions for that share for - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 32
Guide for more detailed information. Problems connecting The following sequence will cause problems when connecting to a NFS share. 1. Create an NFS share and mount it on a Linux box. 2. Delete the share on the StoreOnce Backup again. NOTE: If the StoreOnce D2D Backup system detects a possibly issue - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 33
• Network (Configuration) • Fibre Channel (Configuration) • iSCSI (Configuration) • SNMP (Configuration) • Email Alerts ( HP D2D4300 Series model. Network configuration The details in this section reflect the IP settings that were specified during installation. The HP StoreOnce Backup System supports - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 34
iSCSI Initiator on all hosts that are connected to the HP StoreOnce Backup System, if you change the IP address. See also the HP StoreOnce Backup System Installation and Configuration Guide the node that connects the HP StoreOnce Backup System to the network that is servicing the web pages. (Static - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 35
. If DHCP is turned off, you must manually specify all the network settings for the HP StoreOnce Backup System. If DHCP is turned on, the usually necessary. This is the IP address for the device. The HP StoreOnce Backup System supports both dynamic (DHCP) and static IP addressing. The IP Address - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 36
. Loop, where the HP StoreOnce Backup System simulates a large number of FC devices, and N_Port, when a single target device creates many virtual devices on a fabric attach port, are also supported. N_Port requires the switch port to support NPIV (N_Port ID Virtualisation). iSCSI (Configuration) By - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 37
(page 38). 3. Click Add in the Destinations section to specify the IP Address(es) of the SNMP management host(s) that will be monitoring the HP StoreOnce Backup System. If you do not specify any destinations, events will be reported to everybody on the network. (To remove an SNMP host, simply select - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 38
Read access and must be manually configured in the management application so that it can access events (see HP Systems Insight Manager (page 39)). This is not currently supported. Network Management Stations are not able to write any data to the HP StoreOnce Backup System. This defines which events - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 39
system object identifier. 3. Discover the HP StoreOnce Backup System under HP Systems Insight Manager NOTE: For detailed instructions on working with HP-SIM, refer to the "HP Systems Insight Manager Technical Reference Guide". Register the MIB for the HP StoreOnce Backup System 1. Log on to the - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 40
locate SEMI-MIB and TRAP-DESTINATIONS-MIB. Update the system type database 1. Log on to HP System Insight Manager, if not already logged on. 2. Select Options - Manage System Types... Priority: 1 (highest) • System type: Storage Device • Product Model: HP StorageWorks D2D 40 Appliance Configuration - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 41
on the Home page to display a list of systems that have already been discovered. 3. Click Edit... to configure the discovery rule for the HP StoreOnce Backup System 4. Place a single IP or a range of IP addresses to discover the new machine(s) in Ping inclusion ranges... . SNMP (Configuration) 41 - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 42
. 6. Click Save to save the discovery rule. 7. To start the discovery process click Run Now. NOTE: If a firewall is in operation on the machine running HP Systems Insight Manager, make sure the HP StoreOnce Backup System(s) are within the firewall. 42 Appliance Configuration - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 43
email recipients. Messages are generated if a disk fails or reaches its threshold capacity, if the system reboots, if there are network problems or if there is a critical hardware failure. The HP StoreOnce Backup System uses Simple Mail Transfer Protocol (SMTP), which is the established standard - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 44
you can use to send a test email to the specified address. To configure Microsoft Exchange Server NOTE: Please refer to the Linux and UNIX Configuration Guide on the CD-ROM for information abut configuring SMTP with UNIX and Linux. It is important to check the SMTP server's security configuration - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 45
Password when you configure email alerts) • Basic Authentication, where a user name and password are required and should be provided when you configure email alerts NOTE: Integrated Windows Authentication is not supported with the HP StoreOnce Backup System. If your SMTP Server requires this form of - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 46
Storage (Status), HP D2D4100 and 4300 Series only • Disk (Status), HP D2D2500 Series only • RAID (Status), HP D2D2500 Series only • Network (Status) • iSCSI (Status) • provide useful feedback about the activity on the HP StoreOnce Backup System. See the D2D Best Practices for VTL, NAS and Replication - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 47
Interface to identify the physical storage space provided by the HP StoreOnce Backup System (Internal shelf for HP D2D4300 Series and Shelf 0 for HP D2D4100 Series) and the optional Capacity Upgrade Kit (Shelf 1 for HP D2D4100 Series, for HP D2D4300 Series these shelves are identified by the card - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 48
to the storage pool RAID and expand the capacity of the HP StoreOnce Backup System. Refer to the Capacity Upgrade Kit Guide supplied with the expansion shelf for more information. This guide can also be downloaded from the HP web site. IMPORTANT: HP StoreOnce systems that do not contain any data - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 49
StoreOnce Backup System. Use it to check how individual devices are using the total storage space and when the total storage space is reaching capacity of cartridges, amount of user data stored and whether deduplication is enabled. The list will be empty if the StoreOnce Backup System is offline or - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 50
user data stored and size on disk, and whether deduplication is enabled. The list will be empty if the StoreOnce Backup . See the HP StoreOnce Backup System Maintenance and Service Guide for more information and only when advised to do so by HP Customer Support. Logical Unit ID: Status: RAID State: - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 51
Status: Configuration State: Disks: This is the shelf number. HP D2D4100 Series: Shelf 0 is the HP StoreOnce Backup System; Shelf 1 is the Capacity Upgrade Kit, if installed. HP D2D4300 Series: Internal refers to the HP StoreOnce Backup System. Additional shelves show the card slot and port number - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 52
useful for troubleshooting and when replacing a disk. This is 2 TB (HP D2D4324), 1 TB (HP D2D4112/4312) or 500 GB (HP D2D4106). This shows the size of each disk in your StoreOnce Backup System. The sum of the disks gives the total raw capacity available. However, the usable capacity is always less - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 53
how much of the disk has been used to store backup data from the host(s). The maximum disk capacity is shown to the right of the chart. The configured for that library on the Devices page. This is the amount of user data stored on that library. This indicates that deduplication is enabled for that - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 54
HP D2D4100 or HP D2D4300 Series Backup Systems. Use it to identify disks that may be failing or disks that are approaching capacity. You can also use it to beacon a disk within the StoreOnce Backup for troubleshooting and when replacing a disk. This is 500 GB for the HP D2D2502i; 1 TB for the HP - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 55
for all the FC devices that are configured on the HP StoreOnce Backup System. Select a library in the Devices list to view the connection details for the library's media changer and drive(s). This page is mainly for information and is useful in troubleshooting. It cannot be edited. iSCSI (Status) 55 - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 56
FC connection. Examine the FC switch for visibility of the devices. Some configuration changes may be necessary or the configuration may not be supported Data storage The Period may be weekly or monthly. See the D2D Best Practices for VTL, NAS and Replication implementations for more information - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 57
at the top of the list. The icons identify whether the messages are information, error or warning messages. The Log is maintained even if the HP StoreOnce Backup System is power cycled. Use the Clear Log button to clear the log. Sorting and searching the log Click on any column heading to sort - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 58
being placed on the HP StoreOnce Backup System in order to optimize performance and minimize the impact of deduplication, replication and housekeeping operations competing for resources. • D2D Best Practices for VTL, NAS and Replication implementations: This guide describes best practices and - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 59
all available local libraries. Local Libraries are the libraries that have been configured on this HP StoreOnce Backup System. • Non-replicating library: a library on this HP StoreOnce Backup System whose slots have not yet been mapped for replication. Replication and Recovery Wizards are available - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 60
Library. • Replication-Target library: a library on this HP StoreOnce Backup System with slots that hold cartridges replicated from a Replication-Source , until slots have been configured using this page. The amount in GB of user data stored. The amount of space used on the disk. The number of - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 61
Source Slot is mapped. • Enable the Recover First checkbox, which enables a user to request that a mapped slot be recovered from Target to Source, if required the same LAN as the Source Appliance? See the HP StoreOnce Backup System Concepts Guide for a more detailed discussion about seeding. 4. Go - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 62
administrator will need to open (TCP) ports 9387 (Command protocol) and 9388 (Data protocol) to allow the replication traffic to pass to and from the HP StoreOnce Backup Systems.) Click Add Target Appliance. 62 Replication - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 63
7. The wizard then moves to the Select Target Library step. Select a library on the target appliance and click Next. NOTE: If you need to create a new library on the target appliance, click Create New Target Library. Set up the details as you would normally do when creating a new library device. - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 64
8. This takes you to the Edit Slot Mapping step. Enter a Slot Mapping Name. The slot number and barcodes of all source cartridges are displayed. A new barcode is generated for them on the target library (these barcodes will be overwritten with those of the source when replication starts). By default - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 65
10. Click Apply to create the slot mapping configuration. Replication of cartridges will start as soon as the libraries have been synchronised. Look at the Replication Status field on the Library Details tab of the Virtual Tape Mappings page. It changes from "Pending Synchronisation" to " - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 66
Figure 1 Replication creation process NAS Mappings (Replication) This page allows you to configure and view how NAS shares are mapped between source and target appliances. (Virtual tape library mappings are managed on a separate tab.) 66 Replication - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 67
has been mapped for replication. • Replication-Target: a share on this HP StoreOnce Backup System that has been replicated from a Replication-Source share. Table 18 Local share parameters Share Name Share Status Role User Data Stored Size on disk Entries Access protocol Share Version Replication - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 68
Remove button. IMPORTANT: Do not delete a replication mapping whilst a backup or restore operation is in progress, because the source device will temporarily be taken offline and any backup or restore jobs will fail. Table 19 Share mapping parameters - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 69
1. Create a Non-Replicating Share on the Source Appliance. 2. Allow the first full backup to run. 3. Decide how you will seed the first full backup on the Target Appliance. (See also the HP StoreOnce Backup System Concept Guide.) • If you are seeding across the WAN or have been able to colocate the - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 70
Figure 2 Seeding initial data using a USB disk 4. Go to the NAS Mappings page. 5. Select a Non-Replicating Share to be converted to a Replication Source Share and click Start Replication Wizard. 6. Proceed to the Select Target Appliance step. TIP: Click on the show/hide details link to check how - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 71
will need to open (TCP) ports 9387 (Command protocol) and 9388 (Data protocol) to allow the replication traffic to pass to and from the HP StoreOnce Backup Systems.) Click Add Target Appliance. 8. The wizard then moves to the Select Target Share step. Select a share on the target appliance and click - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 72
10. The Summary screen is displayed. Click Apply to create the share mapping configuration. Replication of files will start immediately. NOTE: If you were able to colocate the Target Appliance on the same LAN as the Source Appliance to improve replication performance, remember to relocate the Target - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 73
(Replication) This page shows you the replication status of all Target and Source HP StoreOnce Backup Systems that have been configured for use with this HP StoreOnce Backup System. You can also add Target HP StoreOnce Backup Systems on this page, however, it is not necessary to do so before - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 74
for Source Appliances, and a separate tab for setting Source Appliance permissions. • The Source Appliances tab is not editable. If the HP StoreOnce Backup System also has Replication-Target libraries, there may be multiple Source Appliances. NOTE: Source Appliances are appliances that have added - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 75
the partner appliance. Product Class The product class of the appliance, such as HP D2D4100. Appliance Address This is the IP address of the Target Appliance. You This identifies the replication protocol in use. Capacity This shows the capacity of the Target Appliance. Free Space This - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 76
The product class of the appliance, such as HP D2D4000. Appliance Address This is the IP address Source Appliance is available. Capacity This shows the capacity of the Source Appliance. permissions for individual appliances. Click Add. A wizard guides you through the necessary steps to add a new - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 77
wizard. 3. Click Update to apply the permissions. Local Appliance (Replication) This page contains three tabs that show general settings for the HP StoreOnce Backup System, settings for blackout windows and bandwidth limiting settings. These are the tabs that allow you to view and modify information - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 78
HP D2D4000, HP D2D4106/4112 or HP D2D4312/4324. You can only edit the appliance name. The default name is the network host name of the appliance (as configured in network settings). You may change this to something that is more user performance, if you are running backups or tape offloads at the same - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 79
ports 9387 (Command protocol) and 9388 (Data protocol) to allow the replication traffic to pass to and from the HP StoreOnce Backup Systems. If necessary and the StoreOnce Backup Systems conflict with another device on the network, these ports can be changed from the defaults in the General Settings - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 80
ignored. Then enter the general value you have just calculated for the Recommended Limit in each required window manually. NOTE: All settings are applied to the HP StoreOnce Backup System - you cannot configure settings for individual jobs. The Bandwidth Limit windows override the General Limit when - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 81
to view its details below. • The Clear Event History button may be used to clear the list. • The History will be maintained if the HP StoreOnce Backup System is power cycled. Sorting and searching the event history Click on any column heading to sort messages according to that criterion. For example - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 82
(Administration) • Support (Administration) • Backup and Restore (Administration) • License (Administration) User Account (Administration) is also the password that is required when accessing the HP StoreOnce Backup System configuration from the system console. Resetting the password If you forget - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 83
Enable button on the User Account page to reinstate it. Security (Administration) By default, the HP StoreOnce Backup System generates a generic SSL certificate, which means that it is not unique to the HP StoreOnce Backup System. So, when you log onto the HP StoreOnce Backup System for the first - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 84
1. The Using User Generated Certificate check box is blank when this feature is not yet error will be displayed in the web browser. 3. Click on Generate. 4. Once generated, the HP StoreOnce Backup System will restart its web server and re-display the login page. Certificate errors will still be - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 85
you log in, but the "Certificate Error" message will still be present on the navigation bar. Figure 5 Generic certificate information Figure 6 User generated certificate information Date & Time (Administration) This page allows you to view and manage the following settings: • Date and time settings - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 86
support for automatic time synchronization. If you are using an Active Directory Service domain controller, it is important to synchronize the StoreOnce sent and the user must manually restart NTP from the Web Management Interface. Daylight Saving By default, the HP StoreOnce Backup System does not - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 87
as GMT+9, rather than GMT+9.5), but the correct adjustments are made. Users in locations that are on 0.5 hour time zone increments and that do you read HP StoreOnce Backup Systems best practices for VTL, NAS and Replication implementations that is available on http:www.hp.com/support/manuals for - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 88
reconnect manually from the iSCSI Initiator on each host, see the HP StoreOnce Backup System Installation and Configuration Guide. Software (Administration) This page provides information about the software version of your HP StoreOnce Backup System and its build date. It also allows you to upgrade - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 89
as hard disk drives and BIOS, from time to time, independently of upgrades to the HP StoreOnce Backup System software. Use the Support page to check the current status of these components and determine whether an upgrade is required. Language Pack The Language Pack contains all the translations for - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 90
1. Check http://www.hp.com/support for the latest software (you can do this by selecting the link on the Software page) and download it to your hard disk. 2. Read the Release Notes accompanying the software upgrade and confirm that it is compatible with your StoreOnce configuration. You will not - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 91
downloaded. 4. Click Upload to upgrade the language pack. On successful completion support ticket. System information This section provides information about the following components within the HP StoreOnce Backup the current supported version, so that you can determine whether an upgrade is required - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 92
com. IMPORTANT: It is essential that when you upgrade your software to the latest version, you also update all component firmware. Support ticket If you have problems, HP Support will ask you to generate a support ticket to help with troubleshooting. It provides a log of everything that has happened - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 93
ticket may be created. 4. Click Download Support Ticket to save the file to disk. Backup & Restore (Administration) This tab allows you to save the HP StoreOnce Backup System's configuration settings by downloading them to the host system. If the HP StoreOnce Backup System or the host is repaired or - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 94
allows connection of one Capacity Upgrade Kit; the HP D2D4300 Series allows connection of up to three capacity upgrade kits. You cannot use the disks in the Capacity Upgrade Kit until they are licensed. IMPORTANT: When you add the Capacity Upgrade Kit, the HP StoreOnce Backup System goes offline - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 95
Use key, as instructed on the License Entitlement Certificate. This is normally from the HP Licensing website at http://www.webware.hp.com. We manually. The key is specific to the HP StoreOnce Backup System and cannot be transferred. NOTE: If you are expanding the RAID disk capacity in an HP - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 96
then restore to the host server. Before the failure a mapping existed between a Source Library on the remote site StoreOnce Backup System and a Target Library on the Data Center StoreOnce Backup System. After the failure the Source Library is missing; the mapping may or may not still exist. Figure - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 97
4. At the Select Target Appliance Step, select Add the Target Appliance and provide the IP address of the previous replication target device.. 5. Select the existing Target Library, or the Non-Replicating Library that was the Target Library before mapping was broken, from which slots should be - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 98
may deselect any cartridges that you do not wish to recover to the Source Library. Click Adopt to run reverse replication. If the Target Library supports multiple library Fan In, the library may still be a Replication Target if other mappings exist. You can now recover by adding the mapping back to - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 99
7. As soon as reverse replication has completed for each slot, the data may be recovered to the host using the original backup application. 8. New backups can now run to the Source Appliance and replication will run normally without further configuration. Figure 8 Reverse replication process: source - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 100
Library over the WAN using iSCSI The remote site has lost both the host servers and the StoreOnce system. New server hardware has been purchased and installed and the admin now wants to recover data to the server. The admin has not installed a new StoreOnce Backup System and is going to recover - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 101
8. At this point there is no HP StoreOnce Source Appliance at the remote site. If one is installed at the admin now wants to recover data to the server. The admininistrator decides to move the StoreOnce Backup System appliance that was in the Data Center to the remote office (maybe only temporarily) - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 102
not suitable. 4. Decide which interface, iSCSI or FC, you will use to connect the FC card in the server.) 5. Connect to the colocated appliance and library from the host. 6. Import the cartridges into the backup application and recover the data over the WAN. 7. At this point there is no HP StoreOnce - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 103
Figure 12 Recovery process: promoting a target library using colocation Recovering a Source Appliance (Virtual Tape devices) 103 - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 104
reverse seed the first full restore using a USB disk, as follows: 1. Map from the host at the target site to the NAS share on the HP StoreOnce Backup System and copy the share to a USB disk attached to the host. 2. Transport the media to the Replication Source site and attach it to a host - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 105
1. Create a new Non-Replicating Share on the Source Appliance (by using the NAS Shares page). 2. Reverse seed the first full restore. The simplest way to do this is to use a USB disk, as described at the beginning of this section. It is also possible to recover across the WAN, but this may place an - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 106
Next. 8. Click Adopt to run reverse replication. 9. As soon as reverse replication has completed, the data may be recovered to the host using the original backup application. 106 Restore processes with replication - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 107
and the admin now wants to recover data to the server. The admin has not installed a new StoreOnce Backup System and is going to recover data directly to the server from the Data Center StoreOnce appliance over the WAN (which will take a long time). NOTE: The procedure described below retains the - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 108
the lost Source Share. 2. The Target Share becomes a Non-Replicating Share. 3. Make sure the backup application is targeting the newly non-replicating share and recover the data. 4. At this point there is no HP StoreOnce Source Appliance at the remote site. If one is installed at a later date, you - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 109
Source Share on the remote site StoreOnce Backup System and a Target Share on the Data Center StoreOnce Backup System. After the failure the mapping the NAS share to the host over WAN. 6. At this point there is no HP StoreOnce Source Appliance at the remote site. If one is installed at a later date, - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 110
Figure 18 Recovery process: promoting a target share using colocation 110 Restore processes with replication - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 111
files from the HP StoreOnce Backup System to the host. Bare Metal Disaster Recovery (NAS Shares) NOTE: Bare Metal Disaster Recovery may be possible in some cases with Fibre Channel VTL, if the backup application supports Fibre Channel connectivity through the recovery process. iSCSI VTL recovery in - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 112
the host the same Computer Name as the host that failed. 2. Install the backup application on the host. 3. Run the iSCSI Initiator on the restored host. (See also the HP StoreOnce Backup System Installation and Configuration Guide.) 4. Make a note of the Initiator Node Name (this can be found on the - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 113
7. Target devices have already been configured on the HP StoreOnce Backup System for the host that failed, so they will appear in the list on the Targets tab with a status of Inactive, if you are using the same hostname and iSCSI initiator node name as the host that failed. Otherwise new devices - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 114
8. Run your backup application. It should see the library device on the HP StoreOnce Backup System. Import the media into your backup application's database and restore the latest full backup from the HP StoreOnce Backup System. 114 Restore processes without replication - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 115
supply or fan failure Steady blue: identifies the unit Amber: Power off or system hardware fault The HP Systems Insight Display LEDs represent the system board layout and may be useful for troubleshooting. See the "Maintenance and Service Guide" for more details. HP D2D4324/4312 Backup System 115 - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 116
Rear LEDs Figure 20 HP D2D4324/4312 rear panel LAN LEDs 1. LAN network speed LED indicator data activity or no connection. HP D2D4112/4106 Backup System Front LEDs on the HP D2D4106/4112 Figure 21 Front LEDs on the HP D2D4112 and 4106 Backup System 1. HP D2D Beacon LED 116 Understanding LEDs - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 117
: Ongoing network data activity. nl Off: No network data activity or no connection. HP D2D2502/2504 Backup System Front view of the HP D2D2502/2504 Figure 23 Front view of the HP D2D2502/2504 Backup System 1. HP D2D Beacon LED 2. System Health LED Steady blue: identifies the unit Steady green - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 118
ready to use Steady amber: Device switched off or in hibernation with power connected Off: No power connected Rear view of the HP D2D2502/2504 G2 Figure 24 HP D2D2502/2504 rear panel LEDs 1. LAN network speed LED indicator 2. LAN activity status LED indicator Steady green: The LAN connection is - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 119
HP StoreOnce Backup System supports a Beacon LED sequence, which helps a user identify which unit is being configured, if several are connected to the network. AL HP D2D4000 Series Backup System also have a Beacon LED on the individual disks so that you can identify a specific disk within the HP D2D - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 120
Figure 26 Capacity Upgrade LEDs 1. Heartbeat LED 2. Fault LED 3. UID button/LED Green: System activity Off: No system activity Amber: Fault condition Off: No fault condition Blue: Identified Flashing blue: Active remote management Off: No remote management 120 Understanding LEDs - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 121
, if the HP StoreOnce Backup System has been configured correctly to support emails and traps being sent to the HP SIM Server. Refer from an HP StoreOnce Backup System nl This is a system generated message from your nl HP StoreOnce D2D Backup System nl Email Notification From HP-CR206F1F2E nl - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 122
, when SNMP is configured. Resolving problems The tables in the following sections explain what events are reported and how to interpret the loacation and ID values in event messages. Please refer to the HP StoreOnce Backup System Maintenance and Service Guide for information about replacing parts - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 123
Yes Yes Yes Yes Yes Yes Yes Table 28 Temperature Sensor events for HP D2D2500 Series, HP D2D4100 Series and HP D2D4300 Series Backup Systems Component TEMPERATURE SENSOR Problem Approaching Dangerous Temperature System Overheating Repaired Message Event Alert level Log Approaching Dangerous - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 124
for expansion shelves? Table 31 Power Supply and Fan events for all expansion shelves (HP D2D2500 Series, HP D2D4100 Series and HP D2D4300 Series Backup Systems) Component Problem POWER SUPPLY Failed Removed Inserted Not Redundant Repaired FAN Failed Removed Inserted Not Redundant - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 125
an iSCSI session • Diagnostic Fibre Channel device (page 130) • If the HP D2D runs out of space • Cannot access a storage shelf • Backup or replication fails • Recovering devices that have failed to start or have become read-only • StoreOnce Backup System configuration problems • Upgrade licenses - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 126
correct IP Address for the network you are using. • At this time, the HP D2D does not support DHCPv6, but you can use Static addressing in IPv6 mode. 4. Try to PING / PINGv6 the IP address of the HP StoreOnce Backup System. If PING is successful, there is network communication between the host and - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 127
is not fast enough to allow streaming of data. • Your backup application is not optimized. • Your HP D2D is not optimized for your network and application. Network For iSCSI devices the HP D2D is designed to be run on a 1Gb or 10Gb (HP D2D4300 Series) network. Performance will be reduced if a 10 - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 128
messages If you have installed the Capacity Upgrade Kit (not supported on the HP D2D2500 Series) and it is powered off for any reason, you should also power down the HP StoreOnce Backup System. Then restart the Capacity Upgrade Kit before you restart the HP StoreOnce Backup System. If the two units - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 129
succession to reset it. 3. After approximately 5 seconds, the HP StoreOnce Backup System will begin its reboot sequence. 4. The HP StoreOnce Backup System will be reset to factory networking settings and the Administrator password will be reset to Admin. No user data will be lost but you will need - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 130
CHAP authentication is used within HP D2D. For details of the settings on the Microsoft iSCSI initiator and the HP D2D Web Management Interface, see also the HP StoreOnce Backup System Installation and Configuration Guide. Diagnostic Fibre Channel device For each FC port there will be a Diagnostic - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 131
base unit, you can purchase and install the Capacity Upgrade Kit to expand your capacity (note that the HP D2D2500 Series does not support connection of a Capacity Upgrade Kit). Further options for creating space include: 1. Stop all backups and replication until disk space is reclaimed. 2. Remove - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 132
HP StoreOnce Backup Systems. If necessary and the D2Ds backup application, or restarting backup application services. If neither action resolves the problem, reboot the backup repair the D2D continues to D2D Backup System and during the boot-up process the disks are checked for errors. Once the D2D - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 133
be using up disk space on your D2D. When you are happy that you have recovered your data successfully you can manually delete the failed device to free and the process is paused. You will then be prompted to contact HP Support for further assistance. IMPORTANT: During the recovery process, a new - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 134
consult the Maintenance and Service Guide on http://www.hp.com/support. This User Guide also contains information about replacing a failed disk. Event log displays 'Invalid BIOS Assembly name' This event log entry and email alert will occur if a motherboard has been replaced on your HP D2D. This is - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 135
instructions for applying these upgrades with the release notes that accompany the download. 1. Go to http://www.hp.com/support/downloads. 2. Under storage, click Disk Storage Systems. 3. Under Disk-to-disk Backup, click HP StorageWorks D2D Backup Systems. 4. Choose your HP StoreOnce Backup - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 136
Capacity Upgrade Kits • 9 TB for the HP D2D4112 Backup System and 9 TB for an attached Capacity Upgrade Kit • 4.5 TB for the HP D2D4106 Backup System and 4.5 TB for an attached Capacity Upgrade Kit RAID 5 The following HP StoreOnce Backup Systems are RAID 5 devices. • HP D2D2504 Backup Systems • HP - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 137
identifies failed or predictive failed disks. • HP D2D4300 and HP D2D4100 Series Backup Systems operate correctly with up to two failed disks on the HP D2D and up to two failed disks in any Capacity Upgrade Kit that is installed. • HP D2D2500 Series Backup Systems operate correctly with one failed - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 138
Figure 28 Summary page with RAID status warning (example shows HP D2D4112 ) Figure 29 Summary page with RAID status warning (example shows HP D2D2500 Series) Status page information (HP D2D2500 Series) Look at the RAID (Status) page for more information. The RAID Status section shows that a disk has - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 139
30 Identifying the failed disk (HP D2D2500 Series) Status page information (HP D2D4300/4100 Series) Both the Storage Pool and RAID tabs report that there is a problem with disks, but do not identify the failed disk. Figure 31 Storage Pool tab with RAID status warning (HP D2D4300/4100 Series) How do - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 140
the physical disk in the shelf. Figure 33 Identifying the failed disk(s) (HP D2D4300/4100 Series) If you have a system console The optional system connected a system console, as described in the Installation and Configuration Guide, an Attention message is displayed against the RAID Status Level if - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 141
System This is a system generated message from your HP StoreOnce D2D Backup System Email Notification From AB4027 20-May-2008 16:20:54 : Disk failure has occurred but the RAID System is still operational with full capacity 20-May-2008 16:20:54 : RAID Disk 1 Failed For further information please - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 142
also contains warning messages if a disk fails. Figure 35 Log showing disk failure (HP D2D4300/4100 Series) Replacing a hot-plug hard disk 1. Identify the disk that four columns and are labeled from top to bottom, left to right. HP D2D2500 Series: The drive bays are labeled from device 1 to device 4, - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 143
on the Web Management Interface. Figure 39 Disk numbering of expansion shelves (HP D2D4300/4100 Series) 3. Remove the disk. • Press the hard disk slide the hard drive assembly (3) out of the drive bay. Be sure to support the drive when pulling it out of the cage. Figure 40 Removing the hard drive - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 144
hours. The RAID Status section displays the Percentage Complete. Figure 42 RAID rebuilding (HP D2D2500 Series) After replacing the failed disk When you replace a disk, the RAID initialization process starts. The D2D is fully functional during this time, however may have reduced performance until the - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 145
are shown as OK, but a message is displayed against the RAID Status Level while the RAID is rebuilding. Figure 43 System console during RAID rebuild (HP D2D4300 Series) After replacing the failed disk 145 - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 146
powered-down Capacity Upgrade Kits before replacing the disks. If the problem lies HP D2D Backup System Maintenance and Service Guide for more information. Replacing the disks (HP D2D2500 Series) If more than one disk fails on the HP D2D2500 Series, you will lose all data on the HP StoreOnce Backup - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 147
Figure 48 System console after two disks are replaced (HP D2D2500 Series) Initialising RAID You must initiate the RAID rebuild manually on the RAID page in the Web Management Interface. Click on the Initialise button. This will make the HP StoreOnce Backup System usable again, but you will have lost - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 148
online spare disk has been used on the HP D2D4300/4100 Series, you will lose all data on the HP StoreOnce Backup System and the message on the Summary page on one shelf (HP D2D4300/4100 Series) The device operating system is not stored on any of the disks, so the HP D2D Backup System is still usable - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 149
be on one shelf only and the RAID status of the other shelf is shown as operational. However, you will lose all data on the HP StoreOnce Backup System. Power off and replace the disks, as described earlier in this chapter. When you power on again, the disks are show as OK in - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 150
Figure 51 Storage-Shelves page after replacing disks (HP D2D4300/4100 Series) Restoring the Storage Pool You must delete the whole storage pool and rebuild it. 1. Go to the Storage-Storage Pool tab and - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 151
2. Look at the Summary page to monitor progress. (If you look at the Status-Storage page while storage is being deleted, the system cannot display meaningful storage pool information and it tells you that the storage manager is busy.) Summary page while storage is deleted Summary page after - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 152
is created Creating cartridges (Virtual Tape Devices only) All cartridges and data were lost when the disks failed. Before you can use the HP StoreOnce Backup System you must create new cartridges. Use the Create all button to create a blank cartridge of the size/emulation type selected when the - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 153
the information provided in the main body of this user guide is different for G1 products. It does not provide a definitive list of technical differences. Please refer to the product specs for detailed information. VTL devices G1 products do not support ESL-e or EML-e library emulation and never - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 154
or tape device may be attached directly to the HP D2D Backup System, allowing the user to store backups offsite. Always refer to http://www.hp.com/ go/connect or http://www.hp.com/go/ebs to find out which tape library and tape drive models are supported. Both SAS and SCSI library and tape devices - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 155
Details section: Devices, Cartridges, Support and Software. Adding tape storage tape drive(s) to their slots manually via the library front panel. identify the tape device on the HP D2D Web Management Interface. None of capacity with no data compression. You cannot edit these details. Tape Attach 155 - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 156
to the Command View MSL login. Upgrading tape storage device firmware As long as the tape device is supported, you can also upgrade the firmware from this screen. Click on the Firmware tab. • For tape drives you can upload firmware that you have downloaded from the HP web site. Please refer to http - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 157
Manual jobs (Tape Attach) This page provides a wizard that allows you to initiate an immediate import, export or copy operation. • A copy operation may be performed upon any non blank cartridge in any numbered slot in a library device on the HP D2D Backup System. The cartridge data is copied from - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 158
already been assigned to scheduled jobs are not valid selections for manual jobs. 2. Click on Next to display the second page of the wizard. (Or report an error if no tape storage devices are currently attached to the HP D2D Backup System.) 3. Select the attached tape storage device from the pull - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 159
with the status of cartridges on the HP D2D. Backup applications have a number of terms to describe this action, such as remove or eject. Refer to the documentation supplied with your backup application for further details. You can also move cartridges manually from the Web Management Interface, see - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 160
mail slot.) 2. This displays the second page of the wizard. (Or reports an error if no tape storage devices are currently attached to the HP D2D Backup System.) 3. Select the attached tape drive from the pull-down list, the required physical slot if it is a tape library, the required verify/compare - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 161
updated with any schedules created on the HP D2D Backup System. The two are independent of each other. If you want the backup application schedules to work in conjunction with a schedule on the HP D2D Backup System, you must coordinate them manually. To create a scheduled job 1. Select Scheduled - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 162
. 5. Click Next. This displays the second page of the wizard. (Or reports an error if no tape storage devices are currently attached to the HP D2D Backup System.) 6. Select the appropriate Physical Device to display a list of the slots in that device. NOTE: If a slot has already been selected for - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 163
slot. Verify: This determines how the data that has been created on the physical cartridge is to be verified with the original data on the HP D2D Backup system. There are three options: None, Quick and Full. The default is Full. Sorting and searching scheduled jobs Click on any column heading to - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 164
mail slot. This determines how the data that has been created on the physical cartridge is to be verified with the original data on the HP D2D Backup system. There are three options: None, Quick and Full. The default is Full. Active Jobs (Tape Attach) This page displays the status of any current - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 165
left intact on the physical tape and the data will still be removed from the HP D2D Backup System. If an error occurs Errors may occur if there is a tape read/write media problem, if there is not enough capacity on the physical cartridge or if there is a verify error. Errors may also occur if - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 166
Sorting and searching the job history Click on any column heading to sort messages according to that criterion. For example, click on Start Time to sort the messages according to time and date. Click on Show Search Box to display a Filter field and two drop-down menus. • Use the right-hand drop-down - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 167
for interfacing to hosts on a Windows network. The HP StoreOnce Backup System supports this interface for connecting to NAS targets from a removes, or "deduplicates," the redundant blocks. See also the HP StoreOnce Backup System Concepts Guide. The main benefit of deduplication is that it is possible - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 168
order to function, it requires an iSCSI initiator. For more information about iSCSI, see the HP StoreOnce Backup System Installation and Configuration Guide. Linux and UNIX users should also refer to the Linux and UNIX Configuration Guide on the HP StoreOnce Backup System CD-ROM for more information - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 169
Deduplication ensures that network traffic is minimized. See also the HP StoreOnce Backup System Concepts Guide. The physical storage capacity of the HP StoreOnce Backup System is: • HP D2D2502: 2 TB (4 x 500 GB); HP D2D2504: 4 TB (4 x 1 TB) • HP D2D4106: 6 TB (12 x 500 GB). One additional shelf may - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 170
does not yet have a tape rotation strategy in place, see the HP StoreOnce Backup System Concepts Guide for example configurations. Virtual Tape Devices are backup targets on the HP StoreOnce Backup System to which the backup application on the hosts write data. They appear to the host as - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 171
this guide This guide provides information about: • Using the HP StoreOnce D2D Backup System • Troubleshooting the HP StoreOnce D2D Backup System • Replacing a hot-plug hard disk Intended audience This guide is intended for users who install, operate and maintain the HP StoreOnce D2D Backup System - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 172
or data. : Provides clarifying information or specific instructions. NOTE: Provides additional information. HP technical support For worldwide technical support information, see the HP support website: http://www.hp.com/support Before contacting HP, collect the following information: • Product model - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 173
, see the following HP websites: • http://www.hp.com • http://www.hp.com/go/ebs • http://www.hp.com/go/connect • http://www.hp.com/go/storage • http://www.hp.com/service_locator • http://www.hp.com/support/manuals • http://www.hp.com/support/downloads Documentation feedback HP welcomes your feedback - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 174
page, 93 backup fails, 131 mapping deleted, 68 bandwidth limiting, 79 barcode, 18 barcode characters, 14 beacon LED, 52, 54 beacon mode, 36, 119 BIOSupgrading, 135 blackout windows, 80 housekeeping, 88 browser buttons not displayed, 7 C cancel tape drive job, 165 capacity upgrade kit LEDs, 119 - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 175
support, 172 HP 1x8 G2 Autoloader, 12 HP D2D2504/2502 Backup System LEDs, 117 HP D2D4112/4106 Backup System LEDs, 116 HP D2D4324/4312 Backup System LEDs, 115 I import cartridge, 160 inactive logout time setting, 83 initial logon, 7 Interface Information tab, 15 IP address, 35 iSCSI initiator - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 176
troubleshoot, 130 iSCSI page, 36 J job history page sorting and searching, 166 tape attach, 165 L language pack description of, 89 upgrading, 90 last written, cartridges, 19 leave AD domain, 30 LEDs capacity upgrade kit, 119 Fibre Channel, 119 hot-plug drives, 118 HP D2D2504/2502, 117 HP D2D4112/ - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 177
55 icons, 9 information, 8 iSCSI page, 55 log page, 57 troubleshoot, 131 storage status page, 46 Storage-Disks status, 49 Storage-RAID status, 50 Storage-Shelves status, 51 StoreOnce Backup System logging on, 6 subnet mask, 35 Subscriber's Choice, HP, 173 summary page, 8 support page, 91 support - HP StoreOnce 4210 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90 - Page 178
cancel job, 165 viewing details, 154 tape storage device upgrading firmware, 156 target libraries making visible, 16 technical support HP, 172 service locator website, 173 testing email alerts, 43 text symbols, 172 troubleshoot backup or replication, 131 browser buttons missing, 7 configuration, 134
HP StoreOnce
G2 Backup System user guide
Abstract
This is the user guide for the following G2 and G2–E HP StoreOnce Backup Systems:
•
HP D2D4300 Series: HP D2D4324 and HP D2D4312
•
HP D2D4100 Series: HP D2D4112 and HP D2D4106
•
HP D2D2500 Series: HP D2D2504 and HP D2D2502
Some features described in this guide may not be activated on your product. Refer to the Quick Specs on
h
t
tp://w
w
w
.hp
.co
m
for supported features for your model and the current status. See the PDF version of the product's
Installation and Configuration
guide
(available from the HP web site) for all installation and hardware cabling instructions.
NOTE:
Much of the information is also relevant for the older G1 products. Although these products are now discontinued,
they are still supported and Appendix A includes any information that is specific to the older G1 products.
HP Part Number: EH985-90955
Published: August 2013
Edition: 4