HP StoreOnce D2D2502i HP D2D25xx, 41xx and 43xx Backup System user guide (EH98
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- HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 1
HP StoreOnce G2 Backup System user guide Abstract This is the user guide for the following G2 and G2-E HP StoreOnce Backup Systems: • HP D2D4300 Series: HP D2D4324 and HP D2D4312 • HP D2D4100 Series: HP D2D4112 and HP D2D4106 • HP D2D2500 Series: HP D2D2504 and HP D2D2502 Some features described in - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 2
HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP of Advanced Micro Devices, Inc. The StoreOnce Backup System product firmware includes software developed by - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 3
(Configuration 36 iSCSI (Configuration)...36 SNMP (Configuration)...37 HP Systems Insight Manager 39 Email Alerts (Configuration)...43 To configure Microsoft Exchange Server 44 6 Status...46 System Activity (Status)...46 Storage (Status)...46 Storage pool tab...47 - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 4
4312 Backup System 115 HP D2D4112/4106 Backup System 116 HP D2D2502/2504 Backup System 117 Hot-plug drive LEDs...118 Fibre Channel card LEDs...119 Capacity upgrade kit LEDs...119 12 Hardware monitoring 121 Resolving problems...122 13 Troubleshooting 125 Connecting to the StoreOnce Backup System - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 5
If several disks fail...146 Replacing the disks (HP D2D2500 Series 146 Replacing the disks (HP D2D4300/4100 Series 148 Creating cartridges (Virtual Virtual Tape Devices using Tape Attach 154 Configuration (Tape Attach 154 Manual jobs (Tape Attach 157 Scheduled jobs (Tape Attach 160 Active Jobs - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 6
detailed information on using the HP StoreOnce Backup System Web Management Interface. It also contains troubleshooting information. The following documents are also available: • HP StoreOnce Backup System Concepts Guide: If you are new to the HP StoreOnce Backup System, it is a good idea to - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 7
can subsequently be changed from the User Account (Administration) (page 82) menu option. Only one active session is supported. You cannot connect to an HP StoreOnce Backup System if somebody else is logged into the Web Management Interface. However, Force Login is enabled by default and this will - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 8
Use this page: • To display information about your HP StoreOnce Backup System and its network connection. • To find out whether HP D2D4312 Backup System. NOTE: If a capacity upgrade kit has been installed, the shelves are also shown on the Summary page. (HP D2D2500 Series products do not support - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 9
RAID and RAID battery are the first place to look to identify any problems with the RAID status and RAID battery. A failed battery should be replaced as soon as possible. See the HP StoreOnce Backup System Maintenance and Service Guide. Devices informs the user of the status of the libraries and NAS - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 10
deployment strategies and terminology and include worked examples. • HP StoreOnce Backup System Concepts Guide: This describes the StoreOnce technology and advises how to plan the workload being placed on the HP StoreOnce Backup System in order to optimize performance and minimize the impact of - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 11
have failed to start or have become read-only (page 132). Emulation types for tape devices HP StoreOnce Backup Systems emulate a range of physical tape devices, which are listed below. NOTE: Not all products support all emulation types. If the emulation type is not in the dropdown list, it is not - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 12
a generic Ultrium device which is clearly identifiable as virtual. Backup application support for Ultrium VT is reasonable, but not quite as complete appliance. If you configure 1 library with 200 drives on an HP D2D4312 Backup System, you will still have 49 libraries available in theory, but you - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 13
iSCSI Initiator itself. (See the HP StoreOnce Backup System Installation and Configuration Guide for more information about configuring the iSCSI host or backup job with which it is associated. This is the emulation type used by the backup software. The HP StoreOnce Backup System supports a number - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 14
which is clearly identifiable as virtual. Backup application support for Ultrium VT is reasonable, but not HP StoreOnce G2 Backup System. Port: This identifies the network port on the HP StoreOnce Backup System a first time. But you must enter it manually if you are creating a new device on this - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 15
as it is configured from the General tab.) NOTE: For more information about configuring the Microsoft iSCSI Initiator see the HP StoreOnce Backup System Installation and Configuration Guide. To edit device details It is possible to edit some, but not all, device details after creating a device. In - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 16
to delete all the files and free space on the HP StoreOnce Backup System. Making Replication Target libraries visible to the host NOTE: See the replicated backup by doing a test restore • To perform manual tape copy jobs to any tape device on the network using the backup application IMPORTANT: - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 17
! If you do not follow these best practices, unstable and possibly damaging results may occur. Cartridges may be marked as unusable or the backup application may attempt to write to target cartridges. • Ensure that no replication jobs to the selected target cartridge are in progress • Ideally check - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 18
slots Barcode: A barcode is an 8- or 6-digit, alphanumeric, unique identifier for a cartridge within the HP StoreOnce Backup System. Barcodes are shared with the backup application, if requested. The backup application may also choose to assign its own internal identifier to the cartridge but, if - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 19
to make the slot blank. To write protect a cartridge Click Edit for the appropriate cartridge. Check the Write Protected check box for the cartridge. Your backup application will not be able to write any more data to it. To edit maximum cartridge size The only times you can resize cartridges are - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 20
This saves some processing time. You may need to restart your backup application services to see the new cartridges. To move or unload cartridges The backup application should they become out of sync, perhaps because the backup application has crashed, or if the backup application does not support - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 21
deployment strategies and terminology and include worked examples. • HP StoreOnce Backup System Concepts Guide: This describes the StoreOnce technology and advises how to plan the workload being placed on the HP StoreOnce Backup System in order to optimize performance and minimize the impact of - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 22
changes are applied they will take effect immediately. If the NAS server (service) needs to restart, there will be a warning provided to the user, The CIFS server name is the same as the name of the HP StoreOnce Backup System device. 4. Click Edit to modify the authentication settings. There are - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 23
. See Configuring users on AD (CIFS shares only) (page 24) for detailed instructions. Creating a CIFS share Procedure 1 1. Log on to the Web Management Interface for you want to prevent further backup to the share. If you enable it, any backup jobs currently using that share will fail. Configuring NAS - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 24
network drive in Windows. NOTE: The NAS target device is not optimized for general purpose file storage. The HP StoreOnce Backup System is a NAS deduplicating appliance that is optimized for backup. Connecting to the NAS target device on Windows To access the NAS target device from a Windows server - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 25
StoreOnce Backup System to synchronize with a time server is a good way to ensure accurate time keeping. See Date and Time (Administration) (page 85). IMPORTANT: AD Domain Support: StoreOnce products support , as described below. To configure entries manually if the DNS server does not update - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 26
Also create a Pointer(PTR) in the reverse lookup zone for the domain for the D2D Backup System by providing the hostname and IP address. Creating shares and granting access permission Now that the HP StoreOnce Backup System is part of a domain and can be managed, it is possible to create shares and - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 27
3. Now that the D2D Backup System is a member of the domain its shares can be managed from any computer on the domain by configuring a customized Microsoft Management Console (MMC) with the - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 28
5. Click Add > and in the dialog box choose the computer to be managed and select Shares from the View options. 6. Click Finish and OK to complete the snap-in set up. 28 NAS - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 29
user is logged into Windows, access to the share will be granted automatically with those permissions. NOTE: In some cases, when switching the StoreOnce Backup System from No Authentication or User Authentication mode to AD mode, it may be necessary to log out and back into a Windows client before - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 30
that the computer has left the domain. Configuring NAS shares for NFS HP StoreOnce Backup Systems provide an NFS interface that allows you to configure the HP StoreOnce Backup System with NFS file shares as target for backups from UNIX and Linux servers. There are two configuration stages when - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 31
/. There is also an option to enable Write Protection. This should only be used if you want to prevent further backup to the share. If you enable it, any backup jobs currently using that share will fail. 5. Now select the Permissions tab and set the access permissions for that share for - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 32
the Linux and UNIX Configuration Guide for more detailed information. Problems connecting The following sequence will cause problems when connecting to a NFS share. 1. Create an NFS share and mount it on a Linux box. 2. Delete the share on the StoreOnce Backup System without unmounting it from the - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 33
the network settings. The following screen shot is taken from an HP D2D4300 Series model. Network configuration The details in this section reflect the IP settings that were specified during installation. The HP StoreOnce Backup System supports DHCP for IPv4 networks and this is turned on by default - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 34
available for backup and replication traffic. Take care if configuring with DHCP because the HP StoreOnce Backup System supports only one Default Gateway. This is the node that connects the HP StoreOnce Backup System to the network that is servicing the web pages. (Static IP addressing only.) - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 35
If DHCP is turned off, you must manually specify all the network settings for the HP StoreOnce Backup System. If DHCP is turned on, the majority necessary. This is the IP address for the device. The HP StoreOnce Backup System supports both dynamic (DHCP) and static IP addressing. The IP Address - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 36
on a fabric attach port, are also supported. N_Port requires the switch port to support NPIV (N_Port ID Virtualisation). iSCSI (Configuration) By default, a new library is automatically created whenever a new server first connects to the HP StoreOnce Backup System using the iSCSI initiator. Use this - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 37
(page 38). 3. Click Add in the Destinations section to specify the IP Address(es) of the SNMP management host(s) that will be monitoring the HP StoreOnce Backup System. If you do not specify any destinations, events will be reported to everybody on the network. (To remove an SNMP host, simply select - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 38
Read access and must be manually configured in the management application so that it can access events (see HP Systems Insight Manager (page 39)). This is not currently supported. Network Management Stations are not able to write any data to the HP StoreOnce Backup System. This defines which events - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 39
supported by HP Systems Insight Manager. 2. Update the existing system type database with the new system type for the HP StoreOnce Backup System, based on the unique system object identifier. 3. Discover the HP StoreOnce Backup System under HP Systems Insight Manager NOTE: For detailed instructions - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 40
of available MIBs to locate SEMI-MIB and TRAP-DESTINATIONS-MIB. Update the system type database 1. Log on to HP System Insight Manager, if not already logged on. 2. Select Options - Manage System Types... on the Home page to display a list of all managed system types. 3. Click on New... to add a new - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 41
Type drop-down menu to check this.) Discover the HP StoreOnce Backup System NOTE: Always set up the SNMP page on the Web Management Interface before discovering the HP StoreOnce Backup System on HP-SIM. 1. Log on to HP System Insight Manager, if not already logged on. 2. Select Options - Discovery - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 42
. 6. Click Save to save the discovery rule. 7. To start the discovery process click Run Now. NOTE: If a firewall is in operation on the machine running HP Systems Insight Manager, make sure the HP StoreOnce Backup System(s) are within the firewall. 42 Appliance Configuration - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 43
. Messages are generated if a disk fails or reaches its threshold capacity, if the system reboots, if there are network problems or if there is a critical hardware failure. The HP StoreOnce Backup System uses Simple Mail Transfer Protocol (SMTP), which is the established standard for transferring - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 44
you can use to send a test email to the specified address. To configure Microsoft Exchange Server NOTE: Please refer to the Linux and UNIX Configuration Guide on the CD-ROM for information abut configuring SMTP with UNIX and Linux. It is important to check the SMTP server's security configuration - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 45
name and password are required and should be provided when you configure email alerts NOTE: Integrated Windows Authentication is not supported with the HP StoreOnce Backup System. If your SMTP Server requires this form of authentication and you have a spare network port, we recommend that you create - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 46
, and current replication throughput. These graphs are updated every 5 seconds and provide useful feedback about the activity on the HP StoreOnce Backup System. See the D2D Best Practices for VTL, NAS and Replication implementations for more information about using these graphs in conjunction - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 47
occurs automatically. The failed disk should be replaced a soon as possible. The Storage Pool refers to the overall storage space available on the HP StoreOnce Backup System to hosts for storing data. It consists of shelves and disks. Two fields are displayed at the top of each of the three tabs - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 48
pool has failed. It should only be used, if advised to do so by HP Customer Support. Storage Pool ID: Status: Number of Shelves: This is a unique ID. Currently, there is only one storage pool per HP StoreOnce Backup System. This shows the overall status of the storage pool. A warning message is - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 49
Series: This is the shelf name. Internal is the HP StoreOnce Backup System; external shelves are identified by the card slot and port on the RAID card to which the shelf is attached. HP D2D4312 Backup systems may have up to 3 shelves. This is the status of the shelf. A warning message is displayed - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 50
also shown on the Summary page. See the HP StoreOnce Backup System Maintenance and Service Guide for more information about replacing the RAID battery. work backwards). Use with care and only when advised to do so by HP Customer Support. Logical Unit ID: Status: RAID State: This is a unique ID for - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 51
Status: Configuration State: Disks: This is the shelf number. HP D2D4100 Series: Shelf 0 is the HP StoreOnce Backup System; Shelf 1 is the Capacity Upgrade Kit, if installed. HP D2D4300 Series: Internal refers to the HP StoreOnce Backup System. Additional shelves show the card slot and port number - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 52
is the software version of the disk. It may be useful for troubleshooting and when replacing a disk. This is 2 TB (HP D2D4324), 1 TB (HP D2D4112/4312) or 500 GB (HP D2D4106). This shows the size of each disk in your StoreOnce Backup System. The sum of the disks gives the total raw capacity available - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 53
: Deduplication ratio: The red area indicates how much of the disk has been used to store backup data from the host(s). The maximum disk capacity is shown to the right of the chart. The system will send warning messages to email recipients that the disks are reaching capacity. The Disk Usage icon - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 54
disks on the HP D2D2500 Series Backup System. NOTE: This page is not displayed with HP D2D4100 or HP D2D4300 Series Backup Systems. Use it to identify disks that may be failing or disks that are approaching capacity. You can also use it to beacon a disk within the StoreOnce Backup System. The Beacon - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 55
for all the FC devices that are configured on the HP StoreOnce Backup System. Select a library in the Devices list to view the connection details for the library's media changer and drive(s). This page is mainly for information and is useful in troubleshooting. It cannot be edited. iSCSI (Status) 55 - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 56
FC connection. Examine the FC switch for visibility of the devices. Some configuration changes may be necessary or the configuration may not be supported. Library section There is a row for each device associated with the library. The Device Type determines the number of drives. • The Port ID - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 57
the top of the list. The icons identify whether the messages are information, error or warning messages. The Log is maintained even if the HP StoreOnce Backup System is power cycled. Use the Clear Log button to clear the log. Sorting and searching the log Click on any column heading to sort messages - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 58
wizards. • HP StoreOnce Backup System Concepts Guide:If you are new to the HP StoreOnce Backup System, it is a good idea to read this guide before you configure your system. It describes the StoreOnce technology and advises how to plan the workload being placed on the HP StoreOnce Backup System in - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 59
all available local libraries. Local Libraries are the libraries that have been configured on this HP StoreOnce Backup System. • Non-replicating library: a library on this HP StoreOnce Backup System whose slots have not yet been mapped for replication. Replication and Recovery Wizards are available - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 60
not have to contain the same number of cartridges as the Replication-Source Library. • Replication-Target library: a library on this HP StoreOnce Backup System with slots that hold cartridges replicated from a Replication-Source library. The option is available to recover individual cartridges from - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 61
the WAN or have you been able to colocate the Target Appliance on the same LAN as the Source Appliance? See the HP StoreOnce Backup System Concepts Guide for a more detailed discussion about seeding. 4. Go to the Replication-Virtual Tape Mappings page and select a Non-Replicating Library to be - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 62
administrator will need to open (TCP) ports 9387 (Command protocol) and 9388 (Data protocol) to allow the replication traffic to pass to and from the HP StoreOnce Backup Systems.) Click Add Target Appliance. 62 Replication - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 63
7. The wizard then moves to the Select Target Library step. Select a library on the target appliance and click Next. NOTE: If you need to create a new library on the target appliance, click Create New Target Library. Set up the details as you would normally do when creating a new library device. - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 64
8. This takes you to the Edit Slot Mapping step. Enter a Slot Mapping Name. The slot number and barcodes of all source cartridges are displayed. A new barcode is generated for them on the target library (these barcodes will be overwritten with those of the source when replication starts). By default - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 65
10. Click Apply to create the slot mapping configuration. Replication of cartridges will start as soon as the libraries have been synchronised. Look at the Replication Status field on the Library Details tab of the Virtual Tape Mappings page. It changes from "Pending Synchronisation" to " - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 66
Figure 1 Replication creation process NAS Mappings (Replication) This page allows you to configure and view how NAS shares are mapped between source and target appliances. (Virtual tape library mappings are managed on a separate tab.) 66 Replication - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 67
Local shares This section contains a list of all available NAS shares that have been configured on this HP StoreOnce Backup System. • Non-replicating: a share on this HP StoreOnce Backup System that has not yet been mapped for replication. Replication and Recovering Wizards are available only with - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 68
Remove button. IMPORTANT: Do not delete a replication mapping whilst a backup or restore operation is in progress, because the source device will temporarily be taken offline and any backup or restore jobs will fail. Table 19 Share mapping parameters - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 69
1. Create a Non-Replicating Share on the Source Appliance. 2. Allow the first full backup to run. 3. Decide how you will seed the first full backup on the Target Appliance. (See also the HP StoreOnce Backup System Concept Guide.) • If you are seeding across the WAN or have been able to colocate the - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 70
Figure 2 Seeding initial data using a USB disk 4. Go to the NAS Mappings page. 5. Select a Non-Replicating Share to be converted to a Replication Source Share and click Start Replication Wizard. 6. Proceed to the Select Target Appliance step. TIP: Click on the show/hide details link to check how - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 71
need to open (TCP) ports 9387 (Command protocol) and 9388 (Data protocol) to allow the replication traffic to pass to and from the HP StoreOnce Backup Systems.) Click Add Target Appliance. 8. The wizard then moves to the Select Target Share step. Select a share on the target appliance and click Next - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 72
10. The Summary screen is displayed. Click Apply to create the share mapping configuration. Replication of files will start immediately. NOTE: If you were able to colocate the Target Appliance on the same LAN as the Source Appliance to improve replication performance, remember to relocate the Target - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 73
(Replication) This page shows you the replication status of all Target and Source HP StoreOnce Backup Systems that have been configured for use with this HP StoreOnce Backup System. You can also add Target HP StoreOnce Backup Systems on this page, however, it is not necessary to do so before mapping - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 74
Source Appliances, and a separate tab for setting Source Appliance permissions. • The Source Appliances tab is not editable. If the HP StoreOnce Backup System also has Replication-Target libraries, there may be multiple Source Appliances. NOTE: Source Appliances are appliances that have added the - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 75
the Target Appliance. You specify it on the Local Appliance tab of the partner appliance. Product Class The product class of the appliance, such as HP D2D4100. Appliance Address This is the IP address of the Target Appliance. You specify it when you add the Target Appliance and may edit it - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 76
continued) System Time This shows the current system time. Class The product class of the appliance, such as HP D2D4000. Appliance Address This is the IP address of set permissions for individual appliances. Click Add. A wizard guides you through the necessary steps to add a new source appliance - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 77
. 3. Click Update to apply the permissions. Local Appliance (Replication) This page contains three tabs that show general settings for the HP StoreOnce Backup System, settings for blackout windows and bandwidth limiting settings. These are the tabs that allow you to view and modify information about - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 78
status. It also tells you the product class: HP D2D2500, HP D2D4000, HP D2D4106/4112 or HP D2D4312/4324. You can only edit the appliance name the target appliance and reserve appliance performance, if you are running backups or tape offloads at the same time as replication. Synchronization progress - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 79
ports 9387 (Command protocol) and 9388 (Data protocol) to allow the replication traffic to pass to and from the HP StoreOnce Backup Systems. If necessary and the StoreOnce Backup Systems conflict with another device on the network, these ports can be changed from the defaults in the General Settings - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 80
. Then enter the general value you have just calculated for the Recommended Limit in each required window manually. NOTE: All settings are applied to the HP StoreOnce Backup System - you cannot configure settings for individual jobs. The Bandwidth Limit windows override the General Limit when the - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 81
to view its details below. • The Clear Event History button may be used to clear the list. • The History will be maintained if the HP StoreOnce Backup System is power cycled. Sorting and searching the event history Click on any column heading to sort messages according to that criterion. For example - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 82
Shutdown (Administration) • Software (Administration) • Support (Administration) • Backup and Restore (Administration) • License (Administration) password that is required when accessing the HP StoreOnce Backup System configuration from the system console. Resetting the password If you forget your password, - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 83
front of the HP StoreOnce Backup System three times in quick succession. Approximately 5 seconds later the HP StoreOnce Backup System will reboot. 3. Use the device Discovery tool on the HP StoreOnce Backup System CD-ROM to re-configure the network settings of the HP StoreOnce Backup System. You can - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 84
expire after this number of days and an error will be displayed in the web browser. 3. Click on Generate. 4. Once generated, the HP StoreOnce Backup System will restart its web server and re-display the login page. Certificate errors will still be present, but this time the certificate contains - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 85
5. You can now install this certificate into the web browser on the host system. The web browser will no longer issue the initial error web page when you log in, but the "Certificate Error" message will still be present - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 86
support for automatic time synchronization. If you are using an Active Directory Service domain controller, it is important to synchronize the StoreOnce and the user must manually restart NTP from the Web Management Interface. Daylight Saving By default, the HP StoreOnce Backup System does not make - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 87
complete. This is a complex subject. We strongly recommend that you read HP StoreOnce Backup Systems best practices for VTL, NAS and Replication implementations that is available on http:www.hp.com/support/manuals for more detailed guidance. This page shows current housekeeping activity, as a graph - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 88
. If hosts do not automatically reconnect to the HP StoreOnce Backup System when it restarts, you must reconnect manually from the iSCSI Initiator on each host, see the HP StoreOnce Backup System Installation and Configuration Guide. Software (Administration) This page provides information about the - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 89
components, such as hard disk drives and BIOS, from time to time, independently of upgrades to the HP StoreOnce Backup System software. Use the Support page to check the current status of these components and determine whether an upgrade is required. Language Pack The Language Pack contains all - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 90
hp.com/support for the latest software (you can do this by selecting the link on the Software page) and download it to your hard disk. 2. Read the Release Notes accompanying the software upgrade and confirm that it is compatible with your StoreOnce upgrade takes place. The system will reboot once it - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 91
be correct for all languages. Support (Administration) Use this page to view system information and to generate and download a support ticket. System information This section provides information about the following components within the HP StoreOnce Backup System: • Motherboard BIOS • Smart array - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 92
If you have problems, HP Support will ask you to generate a support ticket to help with troubleshooting. It provides a log of everything that has happened on your system. NOTE: Please ensure that your browser security settings allow files to be transferred from the HP StoreOnce Backup System to your - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 93
ticket may be created. 4. Click Download Support Ticket to save the file to disk. Backup & Restore (Administration) This tab allows you to save the HP StoreOnce Backup System's configuration settings by downloading them to the host system. If the HP StoreOnce Backup System or the host is repaired or - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 94
the key from the HP Webware site by connecting to the web address specified on the certificate and following the instructions on the web. (Users upgrade licensing The capacity of the HP D2D2500 Series Backup System cannot be upgraded. The HP StoreOnce Backup System is supplied with eleven hot-plug - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 95
Use key, as instructed on the License Entitlement Certificate. This is normally from the HP Licensing website at http://www.webware.hp.com. We HP Licensing website and click Enter LTU string. It is not advised to try and key in the LTU manually. The key is specific to the HP StoreOnce Backup System - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 96
then restore to the host server. Before the failure a mapping existed between a Source Library on the remote site StoreOnce Backup System and a Target Library on the Data Center StoreOnce Backup System. After the failure the Source Library is missing; the mapping may or may not still exist. Figure - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 97
4. At the Select Target Appliance Step, select Add the Target Appliance and provide the IP address of the previous replication target device.. 5. Select the existing Target Library, or the Non-Replicating Library that was the Target Library before mapping was broken, from which slots should be - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 98
may deselect any cartridges that you do not wish to recover to the Source Library. Click Adopt to run reverse replication. If the Target Library supports multiple library Fan In, the library may still be a Replication Target if other mappings exist. You can now recover by adding the mapping back to - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 99
7. As soon as reverse replication has completed for each slot, the data may be recovered to the host using the original backup application. 8. New backups can now run to the Source Appliance and replication will run normally without further configuration. Figure 8 Reverse replication process: source - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 100
by promoting a Target Library Before the failure a mapping existed between a Source Library on the remote site StoreOnce Backup System and a Target Library on the Data Center StoreOnce Backup System. After the failure the mapping still exists but the Source Library is missing. The Target Library on - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 101
8. At this point there is no HP StoreOnce Source Appliance at the remote site. If one is installed at admin now wants to recover data to the server. The admininistrator decides to move the StoreOnce Backup System appliance that was in the Data Center to the remote office (maybe only temporarily) in - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 102
host system. • For a FC connection, connect to the SAN. (If necessary, install a FC card in the server.) 5. Connect to the colocated appliance and library from the host. 6. Import the cartridges into the backup application and recover the data over the WAN. 7. At this point there is no HP StoreOnce - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 103
Figure 12 Recovery process: promoting a target library using colocation Recovering a Source Appliance (Virtual Tape devices) 103 - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 104
reverse seed the first full restore using a USB disk, as follows: 1. Map from the host at the target site to the NAS share on the HP StoreOnce Backup System and copy the share to a USB disk attached to the host. 2. Transport the media to the Replication Source site and attach it to a host. 3. Map - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 105
1. Create a new Non-Replicating Share on the Source Appliance (by using the NAS Shares page). 2. Reverse seed the first full restore. The simplest way to do this is to use a USB disk, as described at the beginning of this section. It is also possible to recover across the WAN, but this may place an - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 106
Next. 8. Click Adopt to run reverse replication. 9. As soon as reverse replication has completed, the data may be recovered to the host using the original backup application. 106 Restore processes with replication - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 107
and the admin now wants to recover data to the server. The admin has not installed a new StoreOnce Backup System and is going to recover data directly to the server from the Data Center StoreOnce appliance over the WAN (which will take a long time). NOTE: The procedure described below retains the - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 108
Share on the remote site StoreOnce Backup System and a Target Share on the Data Center StoreOnce Backup System. After the failure the mapping Make sure the backup application is targeting the newly non-replicating share and recover the data. 4. At this point there is no HP StoreOnce Source Appliance - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 109
Source Share on the remote site StoreOnce Backup System and a Target Share on the Data Center StoreOnce Backup System. After the failure the mapping NAS share to the host over WAN. 6. At this point there is no HP StoreOnce Source Appliance at the remote site. If one is installed at a later date, - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 110
Figure 18 Recovery process: promoting a target share using colocation 110 Restore processes with replication - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 111
the HP StoreOnce Backup System. 2. Use the backup application to restore data files from the HP StoreOnce Backup System to the host. Bare Metal Disaster Recovery (NAS Shares) NOTE: Bare Metal Disaster Recovery may be possible in some cases with Fibre Channel VTL, if the backup application supports - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 112
the host the same Computer Name as the host that failed. 2. Install the backup application on the host. 3. Run the iSCSI Initiator on the restored host. (See also the HP StoreOnce Backup System Installation and Configuration Guide.) 4. Make a note of the Initiator Node Name (this can be found on the - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 113
7. Target devices have already been configured on the HP StoreOnce Backup System for the host that failed, so they will appear in the list on the Targets tab with a status of Inactive, if you are using the - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 114
8. Run your backup application. It should see the library device on the HP StoreOnce Backup System. Import the media into your backup application's database and restore the latest full backup from the HP StoreOnce Backup System. 114 Restore processes without replication - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 115
supply or fan failure Steady blue: identifies the unit Amber: Power off or system hardware fault The HP Systems Insight Display LEDs represent the system board layout and may be useful for troubleshooting. See the "Maintenance and Service Guide" for more details. HP D2D4324/4312 Backup System 115 - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 116
Rear LEDs Figure 20 HP D2D4324/4312 rear panel LAN LEDs 1. LAN network speed LED indicator data activity or no connection. HP D2D4112/4106 Backup System Front LEDs on the HP D2D4106/4112 Figure 21 Front LEDs on the HP D2D4112 and 4106 Backup System 1. HP D2D Beacon LED 116 Understanding LEDs - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 117
data activity. nl Off: No network data activity or no connection. HP D2D2502/2504 Backup System Front view of the HP D2D2502/2504 Figure 23 Front view of the HP D2D2502/2504 Backup System 1. HP D2D Beacon LED 2. System Health LED Steady blue: identifies the unit Steady green: Hardware is - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 118
ready to use Steady amber: Device switched off or in hibernation with power connected Off: No power connected Rear view of the HP D2D2502/2504 G2 Figure 24 HP D2D2502/2504 rear panel LEDs 1. LAN network speed LED indicator 2. LAN activity status LED indicator Steady green: The LAN connection is - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 119
Beacon mode The HP StoreOnce Backup System supports a Beacon LED sequence, which helps a user identify which unit is being configured, if several are connected to the network. AL HP D2D4000 Series Backup System also have a Beacon LED on the individual disks so that you can identify a specific disk - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 120
Figure 26 Capacity Upgrade LEDs 1. Heartbeat LED 2. Fault LED 3. UID button/LED Green: System activity Off: No system activity Amber: Fault condition Off: No fault condition Blue: Identified Flashing blue: Active remote management Off: No remote management 120 Understanding LEDs - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 121
attention. Investigate immediately. NOTE: Email alerts and SNMP traps will only be generated, if the HP StoreOnce Backup System has been configured correctly to support emails and traps being sent to the HP SIM Server. Refer to SNMP (Configuration) (page 37) and Email Alerts (Configuration) (page 43 - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 122
, when SNMP is configured. Resolving problems The tables in the following sections explain what events are reported and how to interpret the loacation and ID values in event messages. Please refer to the HP StoreOnce Backup System Maintenance and Service Guide for information about replacing parts - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 123
Yes Yes Yes Yes Yes Table 28 Temperature Sensor events for HP D2D2500 Series, HP D2D4100 Series and HP D2D4300 Series Backup Systems Component TEMPERATURE SENSOR Problem Approaching Dangerous Temperature System Overheating Repaired Message Event Alert level Log Approaching Dangerous Critical - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 124
for expansion shelves? Table 31 Power Supply and Fan events for all expansion shelves (HP D2D2500 Series, HP D2D4100 Series and HP D2D4300 Series Backup Systems) Component Problem POWER SUPPLY Failed Removed Inserted Not Redundant Repaired FAN Failed Removed Inserted Not Redundant - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 125
Use the information in this chapter to troubleshoot problems. More detailed troubleshooting information can be found at http://www.hp.com/support. This chapter provides troubleshooting information on: • Connecting to the StoreOnce Backup System from the backup application • Connecting to the network - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 126
IP Address for the network you are using. • At this time, the HP D2D does not support DHCPv6, but you can use Static addressing in IPv6 mode. 4. Try to PING / PINGv6 the IP address of the HP StoreOnce Backup System. If PING is successful, there is network communication between the host and the - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 127
HP D2D. • You can configure email alerts, which will automatically send a message to your mail system when a problem following the instructions in (page manually restart NTP from the Web Management Interface. System state This describes the overall state of the HP D2D. RAM Failure Warning Your HP - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 128
device to shutdown to avoid further hardware problems. The System Health LED on the front panel will probably be flashing RED. • Plug in a monitor and keyboard directly to the back of the HP D2D (see the HP StoreOnce Backup System Installation and Configuration Guide) and watch for errors on boot up - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 129
HP StoreOnce Backup System three times in quick succession to reset it. 3. After approximately 5 seconds, the HP StoreOnce Backup System will begin its reboot sequence. 4. The HP StoreOnce Backup System is not supported on CIFS shares. The following sequence will cause problems when connecting to - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 130
D2D. For details of the settings on the Microsoft iSCSI initiator and the HP D2D Web Management Interface, see also the HP StoreOnce Backup System Installation and Configuration Guide. Diagnostic Fibre Channel device For each FC port there will be a Diagnostic Fibre Channel Device presented to the - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 131
(VTLs) or NAS shares where data has expired. NOTE: HP does not recommend the deletion of large numbers of individual cartridges to regain space because this can create a large amount of Housekeeping work on the StoreOnce Backup System which will have a significant negative impact on it's performance - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 132
to allow the replication traffic to pass to and from the HP StoreOnce Backup Systems. If necessary and the D2Ds conflict with another device on the jobs in the backup application, or restarting backup application services. If neither action resolves the problem, reboot the backup application server. - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 133
device and the replacement device remain on your system and both of these will be using up disk that you have recovered your data successfully you can manually delete the failed device to free space. • You will then be prompted to contact HP Support for further assistance. IMPORTANT: During the - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 134
manually to it using the iSCSI Initiator or it has been zoned correctly on the Fibre Channel SAN. See the HP StoreOnce Backup System Installation and Configuration Guide consult the Maintenance and Service Guide on http://www.hp.com/support. This User Guide also contains information about replacing - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 135
instructions for applying these upgrades with the release notes that accompany the download. 1. Go to http://www.hp.com/support/downloads. 2. Under storage, click Disk Storage Systems. 3. Under Disk-to-disk Backup, click HP StorageWorks D2D Backup Systems. 4. Choose your HP StoreOnce Backup System - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 136
drives. For the HP StoreOnce Backup System, which has four disks, 25% of the total logical drive storage capacity is used for parity data. This means that actual storage capacity is approximately: • 1.5 TB for the HP D2D2502i Backup System • 3.0 TB for the HP D2D2504i Backup System 136 Hard disk - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 137
disk on the Web Management Interface The Web Management Interface identifies failed or predictive failed disks. • HP D2D4300 and HP D2D4100 Series Backup Systems operate correctly with up to two failed disks on the HP D2D and up to two failed disks in any Capacity Upgrade Kit that is installed - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 138
Figure 28 Summary page with RAID status warning (example shows HP D2D4112 ) Figure 29 Summary page with RAID status warning (example shows HP D2D2500 Series) Status page information (HP D2D2500 Series) Look at the RAID (Status) page for more information. The RAID Status section shows that a disk has - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 139
30 Identifying the failed disk (HP D2D2500 Series) Status page information (HP D2D4300/4100 Series) Both the Storage Pool and RAID tabs report that there is a problem with disks, but do not identify the failed disk. Figure 31 Storage Pool tab with RAID status warning (HP D2D4300/4100 Series) How do - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 140
33 Identifying the failed disk(s) (HP D2D4300/4100 Series) If you have a system console The optional system console is a useful tool for monitoring disk status. If you have connected a system console, as described in the Installation and Configuration Guide, an Attention message is displayed against - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 141
emea.hpqcorp.net (https://16.26.133.71) Please do not reply to this email Example email from an HP D2D2500 Series Backup System This is a system generated message from your HP StoreOnce D2D Backup System Email Notification From AB4027 20-May-2008 16:20:54 : Disk failure has occurred but the RAID - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 142
also contains warning messages if a disk fails. Figure 35 Log showing disk failure (HP D2D4300/4100 Series) Replacing a hot-plug hard disk 1. Identify the disk that four columns and are labeled from top to bottom, left to right. HP D2D2500 Series: The drive bays are labeled from device 1 to device 4, - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 143
on the Web Management Interface. Figure 39 Disk numbering of expansion shelves (HP D2D4300/4100 Series) 3. Remove the disk. • Press the hard disk slide the hard drive assembly (3) out of the drive bay. Be sure to support the drive when pulling it out of the cage. Figure 40 Removing the hard drive - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 144
The RAID State field on the Storage-RAID tab displays the Percentage Complete. HP D2D2500 Series: Select RAID. The status of the failed disk should now be Status section displays the Percentage Complete. Figure 42 RAID rebuilding (HP D2D2500 Series) After replacing the failed disk When you replace - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 145
(s) added, RAID is being rebuilt and when the rebuild has completed. The Log also contains an entry when the RAID rebuild completes. If you have a system console or are using the iLO2 Remote Console The disks are shown as OK, but a message is displayed against the RAID Status Level while the - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 146
replacing the disks. If the problem lies with components other than the disks HP D2D Backup System Maintenance and Service Guide for more information. Replacing the disks (HP D2D2500 Series) If more than one disk fails on the HP D2D2500 Series, you will lose all data on the HP StoreOnce Backup System - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 147
D2D2500 Series) Initialising RAID You must initiate the RAID rebuild manually on the RAID page in the Web Management Interface. Click on the Initialise button. This will make the HP StoreOnce Backup System usable again, but you will have lost your data. After initialization, the Disk page will show - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 148
two disks fail and the online spare disk has been used on the HP D2D4300/4100 Series, you will lose all data on the HP StoreOnce Backup System and the message on the Summary page warns that the RAID system has failed catastrophically. The RAID is not recoverable. Figure 49 Status showing multiple - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 149
be on one shelf only and the RAID status of the other shelf is shown as operational. However, you will lose all data on the HP StoreOnce Backup System. Power off and replace the disks, as described earlier in this chapter. When you power on again, the disks are show as OK in the - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 150
Figure 51 Storage-Shelves page after replacing disks (HP D2D4300/4100 Series) Restoring the Storage Pool You must delete the whole storage pool and rebuild it. 1. Go to the Storage-Storage Pool tab and - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 151
click Create in the Configured Shelves section of the Storage Pool tab. Figure 53 Storage-Storage Pool tab, creating the storage pool 4. The system will start creating new storage using all available and licensed shelves. Look at the Summary page to monitor progress. Summary page while storage is - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 152
is created Creating cartridges (Virtual Tape Devices only) All cartridges and data were lost when the disks failed. Before you can use the HP StoreOnce Backup System you must create new cartridges. Use the Create all button to create a blank cartridge of the size/emulation type selected when the - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 153
supported per G1 appliance is given in the following table. Table 32 Maximum number of libraries and drives per G1 appliance HP D2D2502i of 64 devices when configuring the HP D2D4112 Backup System. Creating cartridges The procedure is as described in the main guide, apart from the following note - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 154
or tape device may be attached directly to the HP D2D Backup System, allowing the user to store backups offsite. Always refer to http://www.hp.com/ go/connect or http://www.hp.com/go/ebs to find out which tape library and tape drive models are supported. Both SAS and SCSI library and tape devices - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 155
tabs in the Details section: Devices, Cartridges, Support and Software. Adding tape storage devices to the cartridges from the tape drive(s) to their slots manually via the library front panel. Failure to do is used to identify the tape device on the HP D2D Web Management Interface. None of the other - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 156
the Firmware tab. • For tape drives you can upload firmware that you have downloaded from the HP web site. Please refer to http://www.hp.com/support for details of the latest firmware for your HP Ultrium Tape Library or Tape Drive and download required files to a location on your host machine before - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 157
Manual jobs (Tape Attach) This page provides a wizard that allows you to initiate an immediate import, export or copy operation. • A copy operation may be performed upon any non blank cartridge in any numbered slot in a library device on the HP D2D Backup System. The cartridge data is copied from - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 158
been assigned to scheduled jobs are not valid selections for manual jobs. 2. Click on Next to display the second page of the wizard. (Or report an error if no tape storage devices are currently attached to the HP D2D Backup System.) 3. Select the attached tape storage device from the pull-down - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 159
exported it is removed from the HP D2D Backup System. However, if an error HP D2D. Backup applications have a number of terms to describe this action, such as remove or eject. Refer to the documentation supplied with your backup application for further details. You can also move cartridges manually - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 160
mail slot.) 2. This displays the second page of the wizard. (Or reports an error if no tape storage devices are currently attached to the HP D2D Backup System.) 3. Select the attached tape drive from the pull-down list, the required physical slot if it is a tape library, the required verify/compare - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 161
updated with any schedules created on the HP D2D Backup System. The two are independent of each other. If you want the backup application schedules to work in conjunction with a schedule on the HP D2D Backup System, you must coordinate them manually. To create a scheduled job 1. Select Scheduled - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 162
Next. This displays the second page of the wizard. (Or reports an error if no tape storage devices are currently attached to the HP D2D Backup System.) 6. Select the appropriate Physical Device to display a list of the slots in that device. NOTE: If a slot has already been selected for a schedule - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 163
. Verify: This determines how the data that has been created on the physical cartridge is to be verified with the original data on the HP D2D Backup system. There are three options: None, Quick and Full. The default is Full. Sorting and searching scheduled jobs Click on any column heading to sort - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 164
mail slot. This determines how the data that has been created on the physical cartridge is to be verified with the original data on the HP D2D Backup system. There are three options: None, Quick and Full. The default is Full. Active Jobs (Tape Attach) This page displays the status of any current - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 165
data will be left intact on the physical tape and the data will still be removed from the HP D2D Backup System. If an error occurs Errors may occur if there is a tape read/write media problem, if there is not enough capacity on the physical cartridge or if there is a verify error. Errors - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 166
Sorting and searching the job history Click on any column heading to sort messages according to that criterion. For example, click on Start Time to sort the messages according to time and date. Click on Show Search Box to display a Filter field and two drop-down menus. • Use the right-hand drop-down - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 167
HP StoreOnce Backup System supports this interface for connecting to NAS targets from a Windows network. Data deduplication compares blocks of data being written to the backup ," the redundant blocks. See also the HP StoreOnce Backup System Concepts Guide. The main benefit of deduplication is that - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 168
and has been closed by the appliance. See also the HP StoreOnce Backup System Concepts Guide. I iSCSI On an Ethernet network the HP StoreOnce Backup System is configured as an iSCSI device. This means that the HP StoreOnce Backup System plugs directly into the network, but it presents devices as - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 169
the target HP StoreOnce Backup Systems. Deduplication ensures that network traffic is minimized. See also the HP StoreOnce Backup System Concepts Guide. The physical storage capacity of the HP StoreOnce Backup System is: • HP D2D2502: 2 TB (4 x 500 GB); HP D2D2504: 4 TB (4 x 1 TB) • HP D2D4106: 6 TB - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 170
does not yet have a tape rotation strategy in place, see the HP StoreOnce Backup System Concepts Guide for example configurations. Virtual Tape Devices are backup targets on the HP StoreOnce Backup System to which the backup application on the hosts write data. They appear to the host as - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 171
this guide This guide provides information about: • Using the HP StoreOnce D2D Backup System • Troubleshooting the HP StoreOnce D2D Backup System • Replacing a hot-plug hard disk Intended audience This guide is intended for users who install, operate and maintain the HP StoreOnce D2D Backup System - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 172
names and numbers • Technical support registration number (if applicable) • Product serial numbers • Error messages • Operating system type and revision level • Detailed questions Customer self repair HP customer self repair (CSR) programs allow you to repair your StoreOnce product. If a CSR part - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 173
Registering your HP D2D Backup System Once you have installed and tested your HP D2D Backup System please take a few minutes to register your product. You can register via the web (http://www.register.hp.com). To ensure your registration is complete, there are a number of questions on the electronic - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 174
support page, 91 appliance page replication, 73 audience, 171 authentication CIFS server, 22 autoloader, 13 see also devices B backup & restore page, 93 backup share, 24, 32 connecting from backup system troubleshoot, 125 connecting to network troubleshoot, 125 connection status, 11 conventions - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 175
blackout windows, 88 housekeeping graph, 87 housekeeping page, 87 HP technical support, 172 HP 1x8 G2 Autoloader, 12 HP D2D2504/2502 Backup System LEDs, 117 HP D2D4112/4106 Backup System LEDs, 116 HP D2D4324/4312 Backup System LEDs, 115 I import cartridge, 160 inactive logout time setting - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 176
HP D2D4112/4106, 116 HP D2D4324/4312, 115 library name, 11 library status, 11 license page, 94 local settings replication, 77 location, cartridges, 18 log page, 57 sorting, 57 login, 7 M manual jobs page, 157 mapping deleted backup password, 35 status page, 54 troubleshooting, 127 network mode, 34 - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 177
page, 56 storage shelf troubleshoot, 131 storage status page, 46 Storage-Disks status, 49 Storage-RAID status, 50 Storage-Shelves status, 51 StoreOnce Backup System logging on, 6 subnet mask, 35 Subscriber's Choice, HP, 173 summary page, 8 support page, 91 support ticket download, 92 generate - HP StoreOnce D2D2502i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH98 - Page 178
, 156 target libraries making visible, 16 technical support HP, 172 service locator website, 173 testing email alerts, 43 text symbols, 172 troubleshoot backup or replication, 131 browser buttons missing, 7 configuration, 134 connecting from backup system, 125 connecting to network, 125 iSCSI, 130
HP StoreOnce
G2 Backup System user guide
Abstract
This is the user guide for the following G2 and G2–E HP StoreOnce Backup Systems:
•
HP D2D4300 Series: HP D2D4324 and HP D2D4312
•
HP D2D4100 Series: HP D2D4112 and HP D2D4106
•
HP D2D2500 Series: HP D2D2504 and HP D2D2502
Some features described in this guide may not be activated on your product. Refer to the Quick Specs on
h
t
tp://w
w
w
.hp
.co
m
for supported features for your model and the current status. See the PDF version of the product's
Installation and Configuration
guide
(available from the HP web site) for all installation and hardware cabling instructions.
NOTE:
Much of the information is also relevant for the older G1 products. Although these products are now discontinued,
they are still supported and Appendix A includes any information that is specific to the older G1 products.
HP Part Number: EH985-90955
Published: August 2013
Edition: 4