HP StoreOnce D2D4112 HP D2D25xx, 41xx and 43xx Backup System user guide (EH985
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- HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 1
HP StoreOnce G2 Backup System user guide Abstract This is the user guide for the following G2 and G2-E HP StoreOnce Backup Systems: • HP D2D4300 Series: HP D2D4324 and HP D2D4312 • HP D2D4100 Series: HP D2D4112 and HP D2D4106 • HP D2D2500 Series: HP D2D2504 and HP D2D2502 Some features described in - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 2
HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP of Advanced Micro Devices, Inc. The StoreOnce Backup System product firmware includes software developed by - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 3
shares only 24 Configuring NAS shares for NFS 30 5 Appliance Configuration 33 Network (Configuration)...33 Fibre Channel (Configuration 36 iSCSI (Configuration)...36 SNMP (Configuration)...37 HP Systems Insight Manager 39 Email Alerts (Configuration)...43 To configure Microsoft Exchange Server - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 4
4312 Backup System 115 HP D2D4112/4106 Backup System 116 HP D2D2502/2504 Backup System 117 Hot-plug drive LEDs...118 Fibre Channel card LEDs...119 Capacity upgrade kit LEDs...119 12 Hardware monitoring 121 Resolving problems...122 13 Troubleshooting 125 Connecting to the StoreOnce Backup System - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 5
the disks (HP D2D4300/4100 Series 148 Creating cartridges (Virtual Tape Devices only 152 A Extra information for G1 products 153 Overview...153 Major differences...153 VTL devices...153 NAS devices...153 Tape Attach...154 Seeding Virtual Tape Devices using Tape Attach 154 Configuration (Tape - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 6
the initial configuration of your HP StoreOnce Backup System. • D2D Best Practices for VTL, NAS and Replication implementations: This white paper advises how to plan the workload being placed on the HP StoreOnce Backup System in order to optimize performance and minimize the impact of deduplication - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 7
can subsequently be changed from the User Account (Administration) (page 82) menu option. Only one active session is supported. You cannot connect to an HP StoreOnce Backup System if somebody else is logged into the Web Management Interface. However, Force Login is enabled by default and this will - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 8
Use this page: • To display information about your HP StoreOnce Backup System and its network connection. • To find out whether HP D2D4312 Backup System. NOTE: If a capacity upgrade kit has been installed, the shelves are also shown on the Summary page. (HP D2D2500 Series products do not support - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 9
possible. See Hard disk replacement (page 136). RAID and RAID battery are the first place to look to identify any problems with the RAID status and RAID battery. A failed battery should be replaced as soon as possible. See the HP StoreOnce Backup System Maintenance and Service Guide. Devices informs - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 10
on the HP StoreOnce Backup System in order to optimize performance and minimize the impact of deduplication, replication and housekeeping operations competing for resources. • D2D Best Practices for VTL, NAS and Replication implementations: This guide describes best practices and also includes - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 11
ports are recommended for data transfer. This is configured on the Network (Configuration) page. FC products have two FC ports on the pre-installed FC card and these are also listed in the Port drop-down menu. NOTE: If the StoreOnce D2D Backup system detects a possibly issue with data integrity for - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 12
configured on an appliance. If you configure 1 library with 200 drives on an HP D2D4312 Backup System configure any NAS shares for that appliance. • Please refer to the D2D Best Practices for VTL, NAS and Replication implementations for maximum and recommended values. NOTE: G1 products do not support - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 13
configured in the iSCSI Initiator itself. (See the HP StoreOnce Backup System Installation and Configuration Guide for more information about configuring or backup job with which it is associated. This is the emulation type used by the backup software. The HP StoreOnce Backup System supports a - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 14
is enabled by default for the library device. It is not possible to disable deduplication on any HP StoreOnce G2 Backup System. Port: This identifies the network port on the HP StoreOnce Backup System to which the device is connected. This will be the port used for the Library device as - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 15
the local appliance. World Wide Port Name This is generated automatically by the HP StoreOnce Backup System for FC configured from the General tab.) NOTE: For more information about configuring the Microsoft iSCSI Initiator see the HP StoreOnce Backup System Installation and Configuration Guide - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 16
The library's deduplication store is also deleted. It may take up to 15 minutes to delete all the files and free space on the HP StoreOnce Backup System. Making Replication Target libraries visible to the host NOTE: See Replication (page 58) for more details on replication configuration. Replication - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 17
follow these best practices, unstable and possibly damaging results may occur. Cartridges may be marked as unusable or the backup application may on to the target library using the ISCSI Initiator. For FC devices, configure the FC fabric to make the host visible. Target visibility persists even if - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 18
cartridge within the HP StoreOnce Backup System. Barcodes are shared with the backup application, if requested. The backup application may also This checkbox indicates whether the slot is included in a replication mapping configuration. It cannot be edited from this page. This shows the actual - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 19
to make the slot blank. To write protect a cartridge Click Edit for the appropriate cartridge. Check the Write Protected check box for the cartridge. Your backup application will not be able to write any more data to it. To edit maximum cartridge size The only times you can resize cartridges are - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 20
does not affect actual disk usage or save disk space, but may be need to restart your backup application services to see the configuration against their backup application should they become out of sync, perhaps because the backup application has crashed, or if the backup application does not support - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 21
on the HP StoreOnce Backup System in order to optimize performance and minimize the impact of deduplication, replication and housekeeping operations competing for resources. • D2D Best Practices for VTL, NAS and Replication implementations: This guide describes best practices and also includes - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 22
are applied they will take effect immediately. If the NAS server (service) needs to restart, there will be a warning provided to the NAS CIFS shares on the HP StoreOnce Backup System Configuring the CIFS server 1. Log on to the Web Management Interface for the appliance. 2. Select NAS. 3. Select - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 23
can provide the names of domain users that will have access. See Configuring users on AD (CIFS shares only) (page 24) for detailed instructions. Creating a CIFS share Procedure 1 1. Log on to the Web Management Interface for the appliance. 2. Select NAS and display the Shares tab. This tab is used - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 24
: If using AD Authentication, please refer to Configuring users on AD (CIFS shares only) (page HP StoreOnce Backup System is a NAS deduplicating appliance that is optimized for backup. >/ . NOTE: If the StoreOnce D2D Backup system detects a possibly issue with data integrity for - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 25
controller. Using the NTP mode on the StoreOnce Backup System to synchronize with a time server is a good way to ensure accurate time keeping. See Date and Time (Administration) (page 85). IMPORTANT: AD Domain Support: StoreOnce products support configuration in a multi-domain tree forest but does - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 26
Also create a Pointer(PTR) in the reverse lookup zone for the domain for the D2D Backup System by providing the hostname and IP address. Creating shares and granting access permission Now that the HP StoreOnce Backup System is part of a domain and can be managed, it is possible to create shares and - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 27
3. Now that the D2D Backup System is a member of the domain its shares can be managed from any computer on the domain by configuring a customized Microsoft Management Console (MMC) with the Shared Folders snap-in. To do this first open a new MMC window by typing mmc at the command - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 28
5. Click Add > and in the dialog box choose the computer to be managed and select Shares from the View options. 6. Click Finish and OK to complete the snap-in set up. 28 NAS - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 29
field contains an internal path on the D2D Backup System. 7. Save this customized snap-in for StoreOnce Backup System from No Authentication or User Authentication mode to AD mode, it may be necessary to log out and back into a Windows client before it is possible to access the shares. Configuring - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 30
inform the domain controller that the computer has left the domain. Configuring NAS shares for NFS HP StoreOnce Backup Systems provide an NFS interface that allows you to configure the HP StoreOnce Backup System with NFS file shares as target for backups from UNIX and Linux servers. There are two - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 31
for the appliance. 2. Select backup jobs currently using that share will fail. 5. Now select the Permissions tab and set the access permissions for that share for each host in the list. Check the appropriate box: Read/Write Access, Read-Only Access or No Access. 6. Click Update. Configuring - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 32
UNIX or Linux server so that it may be a target for the backup application. NOTE: The share is not optimized for general purpose file storage. The HP StoreOnce Backup System is a NAS deduplicating appliance that is optimized for backup. Connecting to the NAS share on UNIX or Linux To access the NAS - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 33
the network settings. The following screen shot is taken from an HP D2D4300 Series model. Network configuration The details in this section reflect the IP settings that were specified during installation. The HP StoreOnce Backup System supports DHCP for IPv4 networks and this is turned on by default - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 34
to edit the iSCSI Initiator on all hosts that are connected to the HP StoreOnce Backup System, if you change the IP address. See also the HP StoreOnce Backup System Installation and Configuration Guide. Table 7 Network parameters Network Mode: Network Name: Use DHCP Gateway: Default Gateway: DNS - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 35
off, you must manually specify all the network settings for the HP StoreOnce Backup System. If DHCP is the IP address for the device. The HP StoreOnce Backup System supports both dynamic (DHCP) and static IP some conditions in which a previously configured device may fail to be discovered - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 36
port to support NPIV (N_Port ID Virtualisation). iSCSI (Configuration) By default, a new library is automatically created whenever a new server first connects to the HP StoreOnce Backup System using the iSCSI initiator. Use this page, if you want to disable this feature. 36 Appliance Configuration - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 37
provides an HP StoreOnce Backup System with the ability to act as a Network Element in an SNMP network so that it can communicate effectively with Network Management Stations using SNMP (Simple Network Management Protocol). You use the SNMP tab to enable this feature and configure various settings - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 38
manually configured in the management application so that it can access events (see HP Systems Insight Manager (page 39)). This is not currently supported. Network Management Stations are not able to write any data to the HP StoreOnce Backup System Read Community string. 38 Appliance Configuration - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 39
supported by HP Systems Insight Manager. 2. Update the existing system type database with the new system type for the HP StoreOnce Backup System, based on the unique system object identifier. 3. Discover the HP StoreOnce Backup System under HP Systems Insight Manager NOTE: For detailed instructions - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 40
Click on New... to add a new system type. 4. Define a new rule filling only required fields. as follows: • System object identifier: 1.3.6.1.4.1.11.10.3.1.3.27 • Compare rule: match • Priority: 1 (highest) • System type: Storage Device • Product Model: HP StorageWorks D2D 40 Appliance Configuration - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 41
already logged on. 2. Select Options - Discovery... on the Home page to display a list of systems that have already been discovered. 3. Click Edit... to configure the discovery rule for the HP StoreOnce Backup System 4. Place a single IP or a range of IP addresses to discover the new machine(s) in - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 42
. 6. Click Save to save the discovery rule. 7. To start the discovery process click Run Now. NOTE: If a firewall is in operation on the machine running HP Systems Insight Manager, make sure the HP StoreOnce Backup System(s) are within the firewall. 42 Appliance Configuration - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 43
is online. Email Alerts (Configuration) This page is used to set up details of the email servers that will be used to route messages about the HP StoreOnce Backup System and to specify up to eight email recipients. Messages are generated if a disk fails or reaches its threshold capacity, if the - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 44
Once you have configured an email recipient, there is a Test configure Microsoft Exchange Server NOTE: Please refer to the Linux and UNIX Configuration Guide on the CD-ROM for information abut configuring Servers and then the server you wish to configure. 3. Click on Protocols and then SMTP - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 45
Basic Authentication, where a user name and password are required and should be provided when you configure email alerts NOTE: Integrated Windows Authentication is not supported with the HP StoreOnce Backup System. If your SMTP Server requires this form of authentication and you have a spare network - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 46
. • System Activity (Status) • Storage (Status), HP D2D4100 and 4300 Series only • Disk (Status), HP D2D2500 Series only • RAID (Status), HP D2D2500 Series useful feedback about the activity on the HP StoreOnce Backup System. See the D2D Best Practices for VTL, NAS and Replication implementations for - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 47
overall storage space available on the HP StoreOnce Backup System to hosts for storing data. It consists of shelves and disks. Two fields are displayed at System Storage pool tab This tab shows the overall status of the Storage Pool, the number of shelves in the storage pool and their configuration - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 48
, there is only one storage pool per HP StoreOnce Backup System. This shows the overall status of the storage pool. A warning message is displayed if a disk has failed and RAID is being rebuilt. You can tell which shelf the disk is on from the Configured Shelves section, but will need to check - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 49
Status: Configuration State: Disks: HP D2D4300 Series: This is the shelf name. Internal is the HP StoreOnce Backup System; external shelves are identified by the card slot and port on the RAID card to which the shelf is attached. HP D2D4312 Backup systems may have up to 3 shelves. This is the - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 50
shown on the Summary page. See the HP StoreOnce Backup System Maintenance and Service Guide for more information about replacing the RAID battery. Logical units Each shelf consists of two logical units. The smaller unit contains configuration information; the larger unit contains the data. These - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 51
the Physical Disks section. Shelf: Status: Configuration State: Disks: This is the shelf number. HP D2D4100 Series: Shelf 0 is the HP StoreOnce Backup System; Shelf 1 is the Capacity Upgrade Kit, if installed. HP D2D4300 Series: Internal refers to the HP StoreOnce Backup System. Additional shelves - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 52
is the software version of the disk. It may be useful for troubleshooting and when replacing a disk. This is 2 TB (HP D2D4324), 1 TB (HP D2D4112/4312) or 500 GB (HP D2D4106). This shows the size of each disk in your StoreOnce Backup System. The sum of the disks gives the total raw capacity available - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 53
space has been used. Table 12 Disk usage parameters Used GB: Deduplication ratio: The red area indicates how much of the disk has been used to store backup data from the host(s). The maximum disk capacity is shown to the right of the chart. The system will send warning messages to email recipients - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 54
on the HP D2D2500 Series Backup System. NOTE: This page is not displayed with HP D2D4100 or HP D2D4300 Series Backup Systems. Use it to identify disks that may be failing or disks that are approaching capacity. You can also use it to beacon a disk within the StoreOnce Backup System. The Beacon LED - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 55
for all the FC devices that are configured on the HP StoreOnce Backup System. Select a library in the Devices list to view the connection details for the library's media changer and drive(s). This page is mainly for information and is useful in troubleshooting. It cannot be edited. iSCSI (Status) 55 - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 56
for visibility of the devices. Some configuration changes may be necessary or the configuration may not be supported. Library section There is a row types: • Dedupe ratio • Disk storage • Data storage The Period may be weekly or monthly. See the D2D Best Practices for VTL, NAS and Replication - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 57
the top of the list. The icons identify whether the messages are information, error or warning messages. The Log is maintained even if the HP StoreOnce Backup System is power cycled. Use the Clear Log button to clear the log. Sorting and searching the log Click on any column heading to sort messages - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 58
on the HP StoreOnce Backup System in order to optimize performance and minimize the impact of deduplication, replication and housekeeping operations competing for resources. • D2D Best Practices for VTL, NAS and Replication implementations: This guide describes best practices and aslo includes - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 59
only map and replicate deduplicating libraries and you can only map libraries of the same version. Local library This section contains a list of all available local libraries. Local Libraries are the libraries that have been configured on this HP StoreOnce Backup System. • Non-replicating library - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 60
a library on this HP StoreOnce Backup System with slots that hold cartridges disk. The number of slots that have been mapped. The total number of slots configured on the library device. The emulation type configured will be replicated on the Target Appliance . Source/Target Library Status The - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 61
. Are you seeding across the WAN or have you been able to colocate the Target Appliance on the same LAN as the Source Appliance? See the HP StoreOnce Backup System Concepts Guide for a more detailed discussion about seeding. 4. Go to the Replication-Virtual Tape Mappings page and select a Non - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 62
target appliances are permitted and the number of target appliances that are currently configured. 6. Select a Target Appliance from the list and click Next. NOTE: If you want to select an appliance to pass to and from the HP StoreOnce Backup Systems.) Click Add Target Appliance. 62 Replication - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 63
there may be too many drives already in use on the target. You cannot create a new target library if Source Appliance Permissions is enabled on the selected target appliance. Instead the library must be first created on the target before mapping from the source. Virtual Tape Mappings (Replication - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 64
the Source are selected for mapping and mapped to available slots on the Target library. If you want to deselect cartridges from this slot mapping configuration, select Unmapped from the Target Slot Name drop-down menu. 9. Click Next to display a summary of the replication - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 65
10. Click Apply to create the slot mapping configuration. Replication of cartridges will start as soon as you were able to colocate the Target Appliance on the same LAN as the Source Appliance to improve replication performance, remember to relocate the Target Appliance to the target site as soon as - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 66
Figure 1 Replication creation process NAS Mappings (Replication) This page allows you to configure and view how NAS shares are mapped between source and target appliances. (Virtual tape library mappings are managed on a separate tab.) 66 Replication - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 67
been configured on this HP StoreOnce Backup System. • Non-replicating: a share on this HP StoreOnce Backup System that has HP StoreOnce Backup System that has been replicated from a Replication-Source share. Table 18 Local share parameters Share Name Share Status Role User Data Stored Size on disk - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 68
the source device will temporarily be taken offline and any backup or restore jobs will fail. Table 19 Share mapping parameters This relates to the local appliance in its role as a source or target appliance. No replication jobs will be started if the source or target appliance for a mapping are in - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 69
the Recovery wizard.) 1. Create a Non-Replicating Share on the Source Appliance. 2. Allow the first full backup to run. 3. Decide how you will seed the first full backup on the Target Appliance. (See also the HP StoreOnce Backup System Concept Guide.) • If you are seeding across the WAN or have been - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 70
be converted to a Replication Source Share and click Start Replication Wizard. 6. Proceed to the Select Target Appliance step. TIP: Click on the show/hide details link to check how many target appliances are permitted and the number of target appliances that are currently configured. 70 Replication - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 71
and 9388 (Data protocol) to allow the replication traffic to pass to and from the HP StoreOnce Backup Systems.) Click Add Target Appliance. 8. The wizard then moves to the Select Target Share step. Select a share on the target appliance and click Next. NOTE: If you need to create a new share on the - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 72
10. The Summary screen is displayed. Click Apply to create the share mapping configuration. Replication of files will start immediately. NOTE: If you were able to colocate the Target Appliance on the same LAN as the Source Appliance to improve replication performance, remember to relocate the Target - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 73
creation process Partner Appliances (Replication) This page shows you the replication status of all Target and Source HP StoreOnce Backup Systems that have been configured for use with this HP StoreOnce Backup System. You can also add Target HP StoreOnce Backup Systems on this page, however - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 74
tab is not editable. If the HP StoreOnce Backup System also has Replication-Target libraries, there may be multiple Source Appliances. NOTE: Source Appliances are appliances that have added the local appliance as a Target Appliance. Only Source Appliances that are currently connected to the Target - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 75
name that is used to identify the Target Appliance. You specify it on the Local Appliance tab of the partner appliance. Product Class The product class of the appliance, such as HP D2D4100. Appliance Address This is the IP address of the Target Appliance. You specify it when you add the Target - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 76
over mapping between share and library devices on the Target and the Source Appliances. However, if you want to lock down the ability to create share and library mappings so that, when the wizard is run and mappings are configured, the Target only has access to a list of sources that are allowed - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 77
mapping configuration step is run in the Replication wizard. It will not be possible to create a new share or library from the wizard. 3. Click Update to apply the permissions. Local Appliance (Replication) This page contains three tabs that show general settings for the HP StoreOnce Backup System - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 78
HP D2D2500, HP D2D4000, HP D2D4106/4112 or HP D2D4312/4324. You can only edit the appliance name. The default name is the network host name of the appliance (as configured to avoid overloading the target appliance and reserve appliance performance, if you are running backups or tape offloads at the - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 79
target appliances. HP StoreOnce Backup Systems. If necessary and the StoreOnce Backup Systems conflict with another device on the network, these ports can be changed from the defaults in the General Settings. Bandwidth limiting This tab allows you to apply a general bandwidth setting and to configure - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 80
in each required window manually. NOTE: All settings are applied to the HP StoreOnce Backup System - you cannot configure settings for individual jobs. or heavy network traffic. You may configure multiple blackout windows. NOTE: This setting relates to the local appliance in its role as a source or - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 81
This page shows the log of all completed replication events on the appliance. Select an event in the list to view its details below. This to clear the list. • The History will be maintained if the HP StoreOnce Backup System is power cycled. Sorting and searching the event history Click on any - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 82
them). The new password must have at least 8 characters. NOTE: The password that you configure on this page is also the password that is required when accessing the HP StoreOnce Backup System configuration from the system console. Resetting the password If you forget your password, you can reset the - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 83
front of the HP StoreOnce Backup System three times in quick succession. Approximately 5 seconds later the HP StoreOnce Backup System will reboot. 3. Use the device Discovery tool on the HP StoreOnce Backup System CD-ROM to re-configure the network settings of the HP StoreOnce Backup System. You can - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 84
expire after this number of days and an error will be displayed in the web browser. 3. Click on Generate. 4. Once generated, the HP StoreOnce Backup System will restart its web server and re-display the login page. Certificate errors will still be present, but this time the certificate contains - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 85
5. You can now install this certificate into the web browser on the host system. The web browser will no longer issue the initial error web page when you log in, but the "Certificate Error" message will still be present - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 86
stop the NTP server. If this happens an email alert will be sent and the user must manually restart NTP from the Web Management Interface. Daylight Saving By default, the HP StoreOnce Backup System does not make any automatic adjustments for daylight saving time. Use this section to enable daylight - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 87
recommend that you read HP StoreOnce Backup Systems best practices for VTL, NAS and Replication implementations that is available on http:www.hp.com/support/manuals for more detailed guidance. This page shows current housekeeping activity, as a graph, and allows you to configure blackout windows for - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 88
You may configure a maximum of two windows for each day. Settings apply to all devices on the HP StoreOnce Backup System. TIP: Ideally, housekeeping blackout windows should be set for those times when the HP StoreOnce Backup System is running backup or replication. See the D2D Best Practices for VTL - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 89
upgrade carefully to check that the upgrade is compatible with your configuration. IMPORTANT: Software can only be upgraded from a maximum of system components, such as hard disk drives and BIOS, from time to time, independently of upgrades to the HP StoreOnce Backup System software. Use the Support - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 90
1. Check http://www.hp.com/support for the latest software (you can do this by selecting the link on the Software page) and download it to your hard disk. 2. Read the Release Notes accompanying the software upgrade and confirm that it is compatible with your StoreOnce configuration. You will not be - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 91
be correct for all languages. Support (Administration) Use this page to view system information and to generate and download a support ticket. System information This section provides information about the following components within the HP StoreOnce Backup System: • Motherboard BIOS • Smart array - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 92
If you have problems, HP Support will ask you to generate a support ticket to help with troubleshooting. It provides a log of everything that has happened on your system. NOTE: Please ensure that your browser security settings allow files to be transferred from the HP StoreOnce Backup System to your - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 93
ticket may be created. 4. Click Download Support Ticket to save the file to disk. Backup & Restore (Administration) This tab allows you to save the HP StoreOnce Backup System's configuration settings by downloading them to the host system. If the HP StoreOnce Backup System or the host is repaired or - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 94
Each HP StoreOnce Backup System that will be used as a Target Appliance must have a Replication license activated. More about capacity upgrade licensing The capacity of the HP D2D2500 Series Backup System cannot be upgraded. The HP StoreOnce Backup System is supplied with eleven hot-plug RAID disks - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 95
Use key, as instructed on the License Entitlement Certificate. This is normally from the HP Licensing website at http://www.webware.hp.com. We manually. The key is specific to the HP StoreOnce Backup System and cannot be transferred. NOTE: If you are expanding the RAID disk capacity in an HP - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 96
(Virtual Tape devices) : If you replace the disks in the source StoreOnce Backup System and keep the original appliance, the source to target mapping will still exist on the repaired StoreOnce Backup System. You MUST break this mapping BEFORE carrying out recovery. If you do not, the now blank - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 97
4. At the Select Target Appliance Step, select Add the Target Appliance and provide the IP address of the previous replication target device.. 5. Select the existing Target Library, or the Non-Replicating Library that was the Target - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 98
Target Library, adopt the Slot Mapping that had been configured. If the mapping had been broken and the library to the Source Library. Click Adopt to run reverse replication. If the Target Library supports multiple library Fan In, the library may still be a Replication Target if other mappings - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 99
has completed for each slot, the data may be recovered to the host using the original backup application. 8. New backups can now run to the Source Appliance and replication will run normally without further configuration. Figure 8 Reverse replication process: source lost Recovering a Source - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 100
StoreOnce Backup System over the WAN (which will take a long time). NOTE: The procedure described below retains the ability to back up to the Target Library. If this is not required, a simpler solution the Target Appliance in the Data Center, go to the Replication - Mapping Configuration page, select - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 101
is no HP StoreOnce Source Appliance at the remote site. If one is installed at a later date, you can reverse recover the data and configure replication, data to the server. The admininistrator decides to move the StoreOnce Backup System appliance that was in the Data Center to the remote office ( - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 102
on the Data Center StoreOnce Backup System is still in target library mode, it has not had its mappings removed. IMPORTANT: This configuration is possible in only limited situations because it will break any other backups or replications to the Data Center appliance. In a simple Active-Passive - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 103
Figure 12 Recovery process: promoting a target library using colocation Recovering a Source Appliance (Virtual Tape devices) 103 - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 104
(NAS shares) IMPORTANT: If you replace the disks in the source StoreOnce Backup System and keep the original appliance, the source to target mapping will still exist on the repaired StoreOnce Backup System. You MUST break this mapping BEFORE carrying out recovery. If you do not, The now blank - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 105
1. Create a new Non-Replicating Share on the Source Appliance (by using the NAS Shares page). 2. Reverse seed the first full restore. The simplest way to do this is to use a USB disk, as described at the beginning of this section. It is also possible to recover across the WAN, but this may place - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 106
entry that says Non-replicating library (instead of Replication Target). 7. At the Edit Share Mapping step, either adopt the mapping that had been configured or create a new mapping and click Next. 8. Click Adopt to run reverse replication. 9. As soon as reverse replication has completed, the data - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 107
new StoreOnce Backup System and is going to recover data directly to the server from the Data Center StoreOnce appliance over the WAN (which will take a long time). NOTE: The procedure described below retains the ability to back up to the Target Share. If this is not required, a simpler solution may - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 108
. 3. Make sure the backup application is targeting the newly non-replicating share and recover the data. 4. At this point there is no HP StoreOnce Source Appliance at the remote site. If one is installed at a later date, you can reverse recover the data and configure replication, as described in - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 109
Share on the Data Center StoreOnce Backup System is still in target share mode, it has not had its mappings removed. IMPORTANT: This configuration is possible in only limited situations because it will break any other backups or replications to the Data Center appliance. In a simple Active-Passive - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 110
Figure 18 Recovery process: promoting a target share using colocation 110 Restore processes with replication - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 111
the software application is tape-based, the restore performance on your HP StoreOnce Backup System is much faster than restoring from physical tape. Restore and deduplication With data deduplication the actual restore time from disk is longer because the data chunks must be reconstructed. However - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 112
the host the same Computer Name as the host that failed. 2. Install the backup application on the host. 3. Run the iSCSI Initiator on the restored host. (See also the HP StoreOnce Backup System Installation and Configuration Guide.) 4. Make a note of the Initiator Node Name (this can be found on the - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 113
7. Target devices have already been configured on the HP StoreOnce Backup System for the host that failed, so they will appear in the list on the Targets tab with a status of Inactive, if you are using the - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 114
8. Run your backup application. It should see the library device on the HP StoreOnce Backup System. Import the media into your backup application's database and restore the latest full backup from the HP StoreOnce Backup System. 114 Restore processes without replication - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 115
supply or fan failure Steady blue: identifies the unit Amber: Power off or system hardware fault The HP Systems Insight Display LEDs represent the system board layout and may be useful for troubleshooting. See the "Maintenance and Service Guide" for more details. HP D2D4324/4312 Backup System 115 - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 116
Rear LEDs Figure 20 HP D2D4324/4312 rear panel LAN LEDs 1. LAN network speed LED indicator data activity or no connection. HP D2D4112/4106 Backup System Front LEDs on the HP D2D4106/4112 Figure 21 Front LEDs on the HP D2D4112 and 4106 Backup System 1. HP D2D Beacon LED 116 Understanding LEDs - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 117
data activity. nl Off: No network data activity or no connection. HP D2D2502/2504 Backup System Front view of the HP D2D2502/2504 Figure 23 Front view of the HP D2D2502/2504 Backup System 1. HP D2D Beacon LED 2. System Health LED Steady blue: identifies the unit Steady green: Hardware is - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 118
or network not configured Steady green: the HP D2D2502/2504 G2 Figure 24 HP D2D2502/ Disk Online LED 2. Disk beacon LED 118 Understanding LEDs Steady green: Online, no activity Flashing green: Ongoing disk activity Steady amber: Disk has failed Flashing amber: Predictive disk failure Off: The disk - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 119
HP StoreOnce Backup System supports a Beacon LED sequence, which helps a user identify which unit is being configured, if several are connected to the network. AL HP D2D4000 Series Backup System also have a Beacon LED on the individual disks so that you can identify a specific disk within the HP D2D - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 120
Figure 26 Capacity Upgrade LEDs 1. Heartbeat LED 2. Fault LED 3. UID button/LED Green: System activity Off: No system activity Amber: Fault condition Off: No fault condition Blue: Identified Flashing blue: Active remote management Off: No remote management 120 Understanding LEDs - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 121
disk may have failed or disks may be installed in an expansion shelf but not licensed. Indicates a critical state. Something needs attention. Investigate immediately. NOTE: Email alerts and SNMP traps will only be generated, if the HP StoreOnce Backup System has been configured correctly to support - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 122
in the HP SIM Server, when SNMP is configured. Resolving problems The tables in the following sections explain what events are reported and how to interpret the loacation and ID values in event messages. Please refer to the HP StoreOnce Backup System Maintenance and Service Guide for information - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 123
Yes Yes Yes Yes Yes Table 28 Temperature Sensor events for HP D2D2500 Series, HP D2D4100 Series and HP D2D4300 Series Backup Systems Component TEMPERATURE SENSOR Problem Approaching Dangerous Temperature System Overheating Repaired Message Event Alert level Log Approaching Dangerous Critical - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 124
for expansion shelves? Table 31 Power Supply and Fan events for all expansion shelves (HP D2D2500 Series, HP D2D4100 Series and HP D2D4300 Series Backup Systems) Component Problem POWER SUPPLY Failed Removed Inserted Not Redundant Repaired FAN Failed Removed Inserted Not Redundant - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 125
Use the information in this chapter to troubleshoot problems. More detailed troubleshooting information can be found at http://www.hp.com/support. This chapter provides troubleshooting information on: • Connecting to the StoreOnce Backup System from the backup application • Connecting to the network - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 126
Your HP StoreOnce Backup System is designed for high performance backup and restore operations according to the specification documented. However, it requires careful configuration. Please refer to the D2D Best Practices for VTL, NAS and Replication implementations document on the HP Manuals page - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 127
will highlight errors and warnings associated with the operation of the HP D2D. • You can configure email alerts, which will automatically send a message to your mail system when a problem occurs (see Email Alerts (Configuration) (page 43)). • The Summary page of the Web Management Interface can - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 128
device to shutdown to avoid further hardware problems. The System Health LED on the front panel will probably be flashing RED. • Plug in a monitor and keyboard directly to the back of the HP D2D (see the HP StoreOnce Backup System Installation and Configuration Guide) and watch for errors on boot up - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 129
5 seconds, the HP StoreOnce Backup System will begin its reboot sequence. 4. The HP StoreOnce Backup System will be reset to factory networking settings and the Administrator password will be reset to Admin. No user data will be lost but you will need to re-configure your network settings - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 130
an iSCSI session CHAP authentication is used within HP D2D. For details of the settings on the Microsoft iSCSI initiator and the HP D2D Web Management Interface, see also the HP StoreOnce Backup System Installation and Configuration Guide. Diagnostic Fibre Channel device For each FC port - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 131
adding additional disk storage and review best practices and implementation guides to ensure the solution remains optimized. If you have the 12-disk base unit, you can purchase and install the Capacity Upgrade Kit to expand your capacity (note that the HP D2D2500 Series does not support connection - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 132
traffic to pass to and from the HP StoreOnce Backup Systems. If necessary and the D2Ds conflict with another device on the network, these ports can be changed from the defaults when you create the replication pairing or from the Local Appliance's General Settings page. If the replication Source - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 133
an identical device with identical configuration, including any replication mappings system and both of these will be using up disk space on your D2D. When you are happy that you have recovered your data successfully you can manually be prompted to contact HP Support for further assistance. IMPORTANT - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 134
Libraries) have been created on that appliance. This option should only be used in emergencies, when the HP StoreOnce Backup System has lost both disks and the disk configuration on the USB stick. Upgrade licenses Can I transfer the License To Use to a different HP D2D? No. The LTU is tied uniquely - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 135
instructions for applying these upgrades with the release notes that accompany the download. 1. Go to http://www.hp.com/support/downloads. 2. Under storage, click Disk Storage Systems. 3. Under Disk-to-disk Backup, click HP StorageWorks D2D Backup Systems. 4. Choose your HP StoreOnce Backup System - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 136
6 provides protection against double disk failures and failures while a single disk is rebuilding. The following HP StoreOnce Backup Systems are RAID 6 devices. • HP D2D4312 and HPD2D4324 Backup Systems • HP D2D4106 and HP D2D4112 Backup Systems The HP StoreOnce Backup System head unit is protected - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 137
identifies failed or predictive failed disks. • HP D2D4300 and HP D2D4100 Series Backup Systems operate correctly with up to two failed disks on the HP D2D and up to two failed disks in any Capacity Upgrade Kit that is installed. • HP D2D2500 Series Backup Systems operate correctly with one failed - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 138
page with RAID status warning (example shows HP D2D4112 ) Figure 29 Summary page with RAID status warning (example shows HP D2D2500 Series) Status page information (HP D2D2500 Series) Look at the RAID (Status) page for more information. The RAID Status section shows that a disk has failed but it is - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 139
30 Identifying the failed disk (HP D2D2500 Series) Status page information (HP D2D4300/4100 Series) Both the Storage Pool and RAID tabs report that there is a problem with disks, but do not identify the failed disk. Figure 31 Storage Pool tab with RAID status warning (HP D2D4300/4100 Series) How - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 140
Figure 33 Identifying the failed disk(s) (HP D2D4300/4100 Series) If you have a system console The optional system console is a useful tool for monitoring disk status. If you have connected a system console, as described in the Installation and Configuration Guide, an Attention message is displayed - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 141
have configured recipients for email alerts on the Web Management Interface, they will be notified of a disk failure with a message similar to the following. Example email from an HP D2D4100/4300 Series Backup System This is a system generated message from your HP StoreOnce D2D Backup System Email - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 142
email The Event Log The Log also contains warning messages if a disk fails. Figure 35 Log showing disk failure (HP D2D4300/4100 Series) Replacing a hot-plug hard disk 1. Identify the disk that has failed as described in How do I know a disk has failed? (page 137). NOTE: Remember you can use the - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 143
. Figure 39 Disk numbering of expansion shelves (HP D2D4300/4100 Series) 3. Remove the disk. • Press the hard disk carrier button (1) to release the ejector lever. • Pull out the disk carrier handle (2) and slide the hard drive assembly (3) out of the drive bay. Be sure to support the drive when - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 144
hours. The RAID Status section displays the Percentage Complete. Figure 42 RAID rebuilding (HP D2D2500 Series) After replacing the failed disk When you replace a disk, the RAID initialization process starts. The D2D is fully functional during this time, however may have reduced performance until the - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 145
If you have configured recipients for email alerts on the Web Management Interface, they will be notified that physical disk(s) added, RAID is being rebuilt and when the rebuild has completed. The Log also contains an entry when the RAID rebuild completes. If you have a system console or are using - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 146
has failed and needs replacing. See the HP D2D Backup System Maintenance and Service Guide for more information. Replacing the disks (HP D2D2500 Series) If more than one disk fails on the HP D2D2500 Series, you will lose all data on the HP StoreOnce Backup System and the message on the Summary page - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 147
shown as OK. Figure 48 System console after two disks are replaced (HP D2D2500 Series) Initialising RAID You must initiate the RAID rebuild manually on the RAID page in the Web Management Interface. Click on the Initialise button. This will make the HP StoreOnce Backup System usable again, but you - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 148
RAID is not recoverable. Figure 49 Status showing multiple disk failure on one shelf (HP D2D4300/4100 Series) The device operating system is not stored on any of the disks, so the HP D2D Backup System is still usable after replacing the failed disks. Use the Beacon function on the Storage-Shelves - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 149
you will lose all data on the HP StoreOnce Backup System. Power off and replace the disks, as described earlier in this chapter. When you power on again, the disks are show as OK in the Storage-Shelves page, but the Shelf and Storage Pool both have an invalid configuration. If several disks fail 149 - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 150
51 Storage-Shelves page after replacing disks (HP D2D4300/4100 Series) Restoring the Storage Pool You must delete the whole storage pool and rebuild it. 1. Go to the Storage-Storage Pool tab and click Delete. Figure 52 Storage-Storage Pool tab, deleting the storage pool 150 Hard disk replacement - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 151
is deleted 3. Go back to the Status-Storage page and click Create in the Configured Shelves section of the Storage Pool tab. Figure 53 Storage-Storage Pool tab, creating the storage pool 4. The system will start creating new storage using all available and licensed shelves. Look at the Summary - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 152
) All cartridges and data were lost when the disks failed. Before you can use the HP StoreOnce Backup System you must create new cartridges. Use the Create all button to create a blank cartridge of the size/emulation type selected when the library was first configured in all empty slots. 152 Hard - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 153
24 4 144 NOTE: It is only possible to exceed the maximum physical limitation of 64 devices when configuring the HP D2D4112 Backup System. Creating cartridges The procedure is as described in the main guide, apart from the following note that applies if you are using Tape Attach. NOTE: When you - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 154
Attach web pages allow you to configure attached tape storage device, run jobs manually, create and run job schedules, view status and job history. NOTE: Physical tape storage devices attached to the HP D2D Backup System can only be accessed by the HP D2D Backup System using the Tape Attach pages - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 155
in the Details section: Devices, Cartridges, Support and Software. Adding tape storage devices to cartridges from the tape drive(s) to their slots manually via the library front panel. Failure to is used to identify the tape device on the HP D2D Web Management Interface. None of the other details - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 156
the Firmware tab. • For tape drives you can upload firmware that you have downloaded from the HP web site. Please refer to http://www.hp.com/support for details of the latest firmware for your HP Ultrium Tape Library or Tape Drive and download required files to a location on your host machine before - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 157
Manual jobs (Tape Attach) This page provides a wizard that allows you to initiate an immediate import, export or copy operation. • A copy operation may be performed upon any non blank cartridge in any numbered slot in a library device on the HP D2D Backup System. The cartridge data is copied from - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 158
been assigned to scheduled jobs are not valid selections for manual jobs. 2. Click on Next to display the second page of the wizard. (Or report an error if no tape storage devices are currently attached to the HP D2D Backup System.) 3. Select the attached tape storage device from the pull-down - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 159
exported it is removed from the HP D2D Backup System. However, if an error occurs during the process, the data is not deleted. It remains on the cartridge located in the mail slot. Export is not recommended with deduplicating libraries as it does very little to free up disk space, which is the prime - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 160
mail slot.) 2. This displays the second page of the wizard. (Or reports an error if no tape storage devices are currently attached to the HP D2D Backup System.) 3. Select the attached tape drive from the pull-down list, the required physical slot if it is a tape library, the required verify/compare - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 161
updated with any schedules created on the HP D2D Backup System. The two are independent of each other. If you want the backup application schedules to work in conjunction with a schedule on the HP D2D Backup System, you must coordinate them manually. To create a scheduled job 1. Select Scheduled - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 162
Next. This displays the second page of the wizard. (Or reports an error if no tape storage devices are currently attached to the HP D2D Backup System.) 6. Select the appropriate Physical Device to display a list of the slots in that device. NOTE: If a slot has already been selected for a schedule - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 163
. Verify: This determines how the data that has been created on the physical cartridge is to be verified with the original data on the HP D2D Backup system. There are three options: None, Quick and Full. The default is Full. Sorting and searching scheduled jobs Click on any column heading to sort - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 164
mail slot. This determines how the data that has been created on the physical cartridge is to be verified with the original data on the HP D2D Backup system. There are three options: None, Quick and Full. The default is Full. Active Jobs (Tape Attach) This page displays the status of any current - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 165
data will be left intact on the physical tape and the data will still be removed from the HP D2D Backup System. If an error occurs Errors may occur if there is a tape read/write media problem, if there is not enough capacity on the physical cartridge or if there is a verify error. Errors may - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 166
Sorting and searching the job history Click on any column heading to sort messages according to that criterion. For example, click on Start Time to sort the messages according to time and date. Click on Show Search Box to display a Filter field and two drop-down menus. • Use the right-hand drop-down - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 167
established to the original data, rather than storing the duplicate data sets. This removes, or "deduplicates," the redundant blocks. See also the HP StoreOnce Backup System Concepts Guide. The main benefit of deduplication is that it is possible to store more data and retain data for longer on each - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 168
has completed writing and has been closed by the appliance. See also the HP StoreOnce Backup System Concepts Guide. I iSCSI On an Ethernet network the HP StoreOnce Backup System is configured as an iSCSI device. This means that the HP StoreOnce Backup System plugs directly into the network, but it - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 169
same system. Once configured (using the simple-to-use wizard), replication occurs automatically, ensuring data is mirrored from the source to the target HP StoreOnce Backup Systems. Deduplication ensures that network traffic is minimized. See also the HP StoreOnce Backup System Concepts Guide. The - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 170
Guide for example configurations. Virtual Tape Devices are backup targets on the HP StoreOnce Backup System to which the backup application on the hosts write data. They appear to the host as network-attached or locally-attached physical tape library or autoloader, but physically, they use disk - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 171
configuration of your HP StoreOnce Backup System. • Linux and UNIX Configuration Guide (PDF): This guide contains information about configuring and using HP D2D Backup Systems with Linux and UNIX. • D2D Best Practices for VTL, NAS and Replication implementations: This guide describes best practices - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 172
names and numbers • Technical support registration number (if applicable) • Product serial numbers • Error messages • Operating system type and revision level • Detailed questions Customer self repair HP customer self repair (CSR) programs allow you to repair your StoreOnce product. If a CSR part - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 173
Registering your HP D2D Backup System Once you have installed and tested your HP D2D Backup System please take a few minutes to register your product. You can register via the web (http://www.register.hp.com). To ensure your registration is complete, there are a number of questions on the electronic - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 174
iSCSI, 36 Microsoft Exchange Server, 44 network, 33 SNMP, 37 troubleshoot, 134 configuration page tape attach, 154 connect to CIFS share, 24, 32 connecting from backup system troubleshoot, 125 connecting to network troubleshoot, 125 connection status, 11 conventions document, 171 text symbols, 172 - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 175
, 50 failed disk identifying, 50, 52, 54, 137 more than one, 146 replacing, 142 serial number, 52, 54 Fibre Channel configuration page, 36 HP technical support, 172 HP 1x8 G2 Autoloader, 12 HP D2D2504/2502 Backup System LEDs, 117 HP D2D4112/4106 Backup System LEDs, 116 HP D2D4324/4312 Backup System - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 176
, 119 hot-plug drives, 118 HP D2D2504/2502, 117 HP D2D4112/4106, 116 HP D2D4324/4312, 115 library name, 11 library status, 11 license page, 94 local settings replication, 77 location, cartridges, 18 log page, 57 sorting, 57 login, 7 M manual jobs page, 157 mapping deleted backup fails, 68 max size - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 177
page, 56 storage shelf troubleshoot, 131 storage status page, 46 Storage-Disks status, 49 Storage-RAID status, 50 Storage-Shelves status, 51 StoreOnce Backup System logging on, 6 subnet mask, 35 Subscriber's Choice, HP, 173 summary page, 8 support page, 91 support ticket download, 92 generate - HP StoreOnce D2D4112 | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985 - Page 178
support HP, 172 service locator website, 173 testing email alerts, 43 text symbols, 172 troubleshoot backup or replication, 131 browser buttons missing, 7 configuration, 134 connecting from backup system disk firmware, 135 used size, cartridges, 18 user account page, 82 using 10Gb ports troubleshoot,
HP StoreOnce
G2 Backup System user guide
Abstract
This is the user guide for the following G2 and G2–E HP StoreOnce Backup Systems:
•
HP D2D4300 Series: HP D2D4324 and HP D2D4312
•
HP D2D4100 Series: HP D2D4112 and HP D2D4106
•
HP D2D2500 Series: HP D2D2504 and HP D2D2502
Some features described in this guide may not be activated on your product. Refer to the Quick Specs on
h
t
tp://w
w
w
.hp
.co
m
for supported features for your model and the current status. See the PDF version of the product's
Installation and Configuration
guide
(available from the HP web site) for all installation and hardware cabling instructions.
NOTE:
Much of the information is also relevant for the older G1 products. Although these products are now discontinued,
they are still supported and Appendix A includes any information that is specific to the older G1 products.
HP Part Number: EH985-90955
Published: August 2013
Edition: 4