HP T1100ps HP Designjet T1100 Printer Series - User's Guide
HP T1100ps - DesignJet Color Inkjet Printer Manual
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- HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 1
HP Designjet T1100 Printer Series Using your printer - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 2
- HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 3
HP Designjet T1100 printer series Using your printer - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 4
and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors mark of the United States Environmental Protection Agency. Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation. PANTONE® is - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 5
Safety precautions ...2 HP Start-Up Kit ...2 Using this guide ...2 Introduction ...2 Use and maintenance ...3 Troubleshooting ...3 Accessories, support, and specifications 3 Glossary ...3 Index ...3 Warnings and Cautions ...3 The printer's main features ...4 The printer's main components - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 6
...36 Load a roll onto the 24-inch spindle 36 Load a roll onto the 44-inch spindle 38 Load a roll into the 24-inch printer ...41 Easy loading procedure ...41 Paper menu procedure ...44 Load a roll into the 44-inch printer ...45 Easy loading procedure ...45 Paper menu procedure ...48 Unload a roll - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 7
Printing in grayscale 78 Color management from printer drivers (T1100ps only 78 HP Professional PANTONE Emulation 78 Color emulation ...79 Review 88 Using Windows Explorer to print Autodesk Design Review files 89 Using AutoCAD ...90 Using the Embedded Web Server to submit files 95 Using printer - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 8
Ink and paper statistics with HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ...116 Ink and paper statistics with the Embedded Web Server 117 11 Handling ink cartridges and printheads About the ink cartridges ...120 Check the ink cartridges status ...120 Ink menu procedure ...120 HP - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 9
with 44-inch printer 149 Unsuccessful sheet load 149 Paper loading error messages 149 The paper type is not in the driver ...150 Transparent or translucent paper 150 Glossy paper ...150 Matte Paper ...150 General purpose paper 151 Photographic paper 151 HP Banners with Tyvek 151 Black ink is - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 10
Printhead status messages ...184 17 Troubleshooting general printer issues The printer does not print ...186 The printer seems slow ...186 The printer printed on undesirable paper 186 Communication failures between computer and printer 187 Cannot access HP Easy Printer Care (Windows) or HP Printer - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 11
20 Printer specifications Functional specifications ...200 Physical specifications ...201 Memory specifications ...201 Power specifications ...201 Ecological specifications ...201 Environmental specifications ...202 Acoustic specifications ...202 Glossary ...203 Index ...205 ENWW ix - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 12
x ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 13
Introduction 1 Introduction ● Safety precautions ● HP Start-Up Kit ● Using this guide ● The printer's main features ● The printer's main components ● The front panel ● Printer software ● The printer's internal prints ENWW 1 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 14
to electromagnetic interference. ● Do not disassemble or repair the printer yourself. Contact your local HP Service Representative for service, see Contact HP Support on page 196. ● Use only the electrical cord supplied by HP with the printer. Do not damage, cut, or repair the power cord - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 15
the following topics. ● Troubleshooting paper issues on page 147 ● Troubleshooting print-quality issues on page 159 ● Troubleshooting ink cartridge and printhead issues on page 177 ● Troubleshooting general printer issues on page 185 ● Front-panel error messages on page 191 Accessories, support, and - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 16
or damage to the product. The printer's main features Your printer is a color inkjet printer designed for printing high-quality images on paper up to 24 inches (61 cm) or 44 inches (1.12 m) wide depending on your printer's width. Some major features of the printer are shown below: ● Print resolution - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 17
Front view Introduction 1. Ink cartridge 2. Ink cartridge slots 3. Blue lever 4. Window 5. Front panel 6. Printhead carriage 7. Printhead 8. Output tray 9. Paper alignment lines 10. Basket ENWW The printer's main components 5 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 18
you in troubleshooting issues ● Is used to perform certain procedures, such as cutting and unloading paper ● Displays helpful animations to guide you through procedures ● Displays up-to-date information about the status of the printer such as, the ink cartridges, the printheads, the paper, and the - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 19
Displays errors, warnings, and information on using your printer. To highlight an item in the front-panel display, press the Up or Down key until the item is highlighted. To select an item in the front-panel display, first highlight it and then press the OK key. When this guide shows a series of - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 20
guide. Printer software The following software is provided with your printer: ● The RTL and HP-GL/2 driver for Windows ● PostScript driver, for HP Designjet T1100ps only ● The PCL3 raster driver for T1100 ● The HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see Access HP Easy Printer - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 21
) ● HP-GL/2 palette: shows the color or grayscale definitions in the currently selected color palette ● Service information: provides information needed by service engineers ● PostScript font list: shows PostScript fonts available, for HP Designjet T1100ps only ENWW The printer's internal - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 22
Introduction 10 Chapter 1 Introduction ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 23
Installing the software 2 Installing the software ● Choose which connection method to use ● Connect to a network (Windows) ● Connect directly to a computer (Windows) ● Uninstall the printer software (Windows) ● Connect to a network (Mac OS) ● Connect directly to a computer (Mac OS) ● Uninstall the - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 24
ft) Requires extra equipment (switches) Provides additional features See http://www.hp.com/go/jetdirect/ for more details A certified USB 2.0 cable is devices on the network. Connect to a network (Windows) Before you begin, check your equipment: ● The printer should be set up and on. ● The - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 25
the START.EXE program in the root folder of the DVD. 3. Click Install. The printer drivers, HP Easy Printer Care, and HP Color Center are installed. 4. Follow the instructions on your screen to set up the printer. The following notes help you to understand the screens and make appropriate choices - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 26
Connect to a network (Windows) on page 12. Uninstall the printer software (Windows) 1. Insert the HP Start-Up Kit DVD into your DVD drive. If the DVD does not start automatically, run the START.EXE program in the root folder of the DVD. 2. Select Install, and follow the instructions on your screen - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 27
your printer (HP Designjet T1100ps or T1100). 5. Open the Mac OS X HP Designjet Installer icon. 6. Follow the instructions on your screen. You are recommended to use the Easy Install option. 7. The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 28
the instructions on the screen. When you reach the Printer Queue Created screen, click Quit to exit, or Create New Queue if you want to connect another printer to the network. 11. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive. If the printer driver is - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 29
for your printer (HP Designjet T1100ps or T1100). 5. Open the Mac OS X HP Designjet Installer icon. 6. Follow the instructions on your screen. You are recommended to use the Easy Install option. 7. The printer software is installed, including the printer driver, HP Printer Utility, and HP Color - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 30
for your printer (HP Designjet T1100ps or T1100). 5. Open the Mac OS X HP Designjet Installer icon. 6. Follow the instructions on your screen. You are recommended to use the Easy Install option. 7. The printer software is installed, including the printer driver, HP Printer Utility, and HP Color - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 31
finished, you can remove the DVD from the DVD drive. If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the DVD. Sharing the printer NOTE: Printer sharing between users is supported under Mac OS X 10.2 and later. If your computer is connected to - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 32
the DVD icon on your desktop. 3. Open the Install icon for your printer (HP Designjet T1100ps or T1100). 4. Open the Mac OS X HP Designjet Installer icon. 5. Select Uninstall, and follow the instructions on your screen to uninstall the printer software. 20 Chapter 2 Installing the software ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 33
3 Setting up the printer ● Introduction ● Handle paper conflicts ● Turn nesting on and off ● Turn usage information on and off ● Turn alerts on and off ● Set or delete the security password ● Require account ID ● Set Windows driver preferences Setting up the printer ENWW 21 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 34
. See Nest jobs to save roll paper on page 69. To turn nesting on or off: ● In HP Easy Printer Care for Windows: select Settings > Job Management > Nest. ● In HP Printer Utility for Mac OS: select Configuration > Printer Settings > Configure Printer Settings > Job Management > Nest. ● In the - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 35
amount of paper; however, it may take longer to print because the printer waits for compatible pages to arrive. Turn usage information on and off The printer can send usage information periodically by e-mail. You can request this in the following ways: ● In HP Easy Printer Care for Windows: select - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 36
you when there is a printer problem that you can correct by taking action, or when one of your printing jobs changes its status. The alerts are displayed by the printer's front panel, by HP Easy Printer Care under Windows or HP Printer Utility under Mac OS, by the printer driver, and by the Embedded - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 37
will be displayed and you can enter the account ID into it. Set Windows driver preferences You can change some default settings in your printer driver according to your own preferences, for instance to set color emulation or paper-saving options. To do this, press the Start button on your computer - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 38
Setting up the printer 26 Chapter 3 Setting up the printer ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 39
on and off ● Change the language of the front-panel display ● Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ● Access the Embedded Web Server ● Change the language of HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ● Change the language of the Embedded Web Server - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 40
maintenance service to the printheads from timeto-time. This avoids long preparation times after long idle periods. Therefore, it is strongly recommended to leave the printer powered on or in sleep mode to avoid wasting ink and time. The printer has three levels of power consumption. ● Plugged - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 41
and click Launch Utility. This launches the HP Printer Utility. If you have followed these instructions but failed to get through to HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) on page 187. Personal - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 42
If you have followed these instructions but failed to get through to the Embedded Web Server, see Cannot access the Embedded Web Server on page 188. Change the language of HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) can - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 43
default the units are set to metric. Configure network settings To configure the network settings from HP Easy Printer Care (Windows), select Settings tab > Network Settings. From HP Printer Utility (Mac OS), select Configuration > Network Settings. You can view and configure the following network - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 44
in, for example, support.hp.com, note that it does not include the printer, without going through a printer driver (HP Designjet T1100ps only). ● Select PostScript only if you are sending a file of that type directly to the printer, without going through a printer driver (HP Designjet T1100ps - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 45
you are using a USB connection, select the Setup menu icon ASCII. , then Printing preferences > PS > Select encoding > NOTE: The setting selected through the HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) overrides the setting selected by the front panel. Personal settings ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 46
Personal settings 34 Chapter 4 Personalizing the printer ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 47
the 24-inch spindle ● Load a roll onto the 44-inch spindle ● Load a roll into the 24-inch printer ● Load a roll into the 44-inch printer ● Unload a roll ● Load a single sheet ● Unload a single sheet ● View information about the paper ● Paper profiles ● Print on loaded paper ● Maintain paper ● Change - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 48
28 cm) or longer. A4 and letter paper cannot be loaded landscape. TIP: For photo paper wear cotton gloves to avoid transferring oils onto the paper. Paper handling CAUTION: Keep the basket closed throughout the loading process. Load a roll onto the 24-inch spindle CAUTION: Ensure the sheet tray is - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 49
along the spindle to hold rolls of different widths. Remove the blue paper stop from the end of the spindle. 3. If your roll has a three-inch cardboard core, ensure that the core adaptors supplied with the printer have been installed. Paper handling ENWW Load a roll onto the 24-inch spindle 37 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 50
. If you are a regular user of different paper types, you can change rolls more quickly if you preload rolls of different paper types on different spindles. Extra spindles are available for purchase, see Accessories on page 141. Load a roll onto the 44-inch spindle CAUTION: Ensure the sheet tray is - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 51
2. The spindle has a stop at each end to keep the roll in position. The blue stop can be removed to mount a new roll; it slides along the spindle to hold rolls of different widths. Remove the blue paper stop from the end of the spindle. Paper handling ENWW Load a roll onto the 44-inch spindle 39 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 52
3. If your roll has a three-inch cardboard core, ensure that the core adaptors supplied with the printer have been installed. 4. If the roll is long; rest the spindle horizontally on a table and load the roll on the table. TIP: You may need two people to handle a large roll. 5. Slide the new roll - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 53
types, you can change rolls more quickly if you preload rolls of different paper types on different spindles. Extra spindles are available for purchase, see Accessories on page 141. Load a roll into the 24-inch printer There are two ways to load a roll. The easy loading procedure is recommended - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 54
groove and use a cutter to cut a straight edge. TIP: Cut the paper as straight as possible, as uneven paper does not load correctly. 5. Insert the edge of the paper into the feeder. WARNING! Do not push your fingers inside the printer's paper path. Paper handling 42 Chapter 5 Paper handling ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 55
displays the Ready message and the printer is ready to print. If the roll is not aligned, follow the instructions on the front-panel display. 12. If the paper is loose on the roll, lightly rewind from the end of the spindle until tight. Paper handling ENWW Load a roll into the 24-inch printer 43 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 56
NOTE: If you have an unexpected issue at any stage of the paper loading process, see The paper cannot be loaded successfully on page 148. TIP: When prints fall into the basket, they can be torn or get ink marks from other prints. To avoid this, catch your prints as they are cut from - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 57
on the spindle. See Load a roll onto the 24-inch spindle on page 36. Easy loading procedure 1. Standing behind the printer, rest the spindle's black end on the left side roll holder. Do not put the end completely into the roll holder. Paper handling ENWW Load a roll into the 44-inch printer 45 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 58
roll holder. 3. With both hands, push the spindle into both roll holders at the same time. The spindle snaps into place. 4. If the edge of the roll is not straight or torn (sometimes due to tape used to hold end of the roll), pull paper slightly beyond the cutting groove and use a cutter - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 59
8. Select your paper category and type. TIP: If you have loaded a paper type whose name does not appear in the paper list, see The paper type is not in the driver on page 150. 9. The printer checks the alignment and measures the width. ENWW Load a roll into the 44-inch printer 47 Paper handling - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 60
the front panel displays the Ready message and the printer is ready to print. If the roll is not aligned, follow the instructions on the front-panel display. NOTE: If you have an unexpected issue at any stage of the paper loading process, see The paper cannot be loaded successfully on page 148. TIP - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 61
prompted by the front-panel display, lightly rewind the paper from the end of the spindle until removed from the printer. 4. When prompted by the front-panel display, lower the blue lever. Paper menu procedure with paper on the roll If there is paper on the roll, you can also start the process - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 62
lever on the left. If the front panel displays a warning about the lever, ignore it. 3. Pull out the paper from the printer. Pull from wherever the paper is accessible; the back of the printer is recommended. 4. Lower the blue lever. 5. If the front panel displays a warning message, press the OK key - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 63
on the front-panel display. WARNING! Do not push your fingers inside the printer's paper path. 3. After the countdown, the paper feeds into the printer. Guide the sheet into the printer; this is especially important with thicker papers. 4. The front-panel display asks if you are loading a roll or - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 64
ready to print. If the paper is not straight, follow the instructions on the front-panel display. NOTE: When correctly loaded, the sheet is in the back of the printer. NOTE: If you have an unexpected problem at any stage of the paper loading process, see The paper cannot be loaded successfully on - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 65
in the paper list, see The paper type is not in the driver on page 150. 6. Continue with step two of the easy loading procedure, skipping steps four and five. Unload a single sheet To unload a single sheet after printing, you can simply pull the sheet free from the front of the printer. To unload - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 66
advance calibration status If no paper is loaded, the message Out of paper is displayed. The same information (apart from the manufacturer's name) is displayed in HP Easy Printer Care and HP Printer Utility on the Supplies page. NOTE: Photo and coated paper requires careful handling, see The print - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 67
your printer driver. ● In the Windows driver dialog: select the Paper/Quality tab, then select Any in the Paper Type drop-down list. ● In the Mac OS Print dialog (T1100): select the Paper Type/Quality panel, then select Any in the Paper Type drop-down list. ● In the Mac OS PS Print dialog (T1100ps - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 68
than zero, the printer does not cut the paper until after the printhead maintenance has completed, even if you press the Form feed and cut key . Turn the automatic cutter on and off To turn the printer's paper cutter on or off: ● From HP Easy Printer Care (Windows), select the Settings tab - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 69
pages immediately by pressing the Form feed and cut key . NOTE: The printer may not cut the paper directly after pressing the Form feed and cut key , as each time a print is printed the printheads are serviced and the paper cannot be cut until the process completes. Remove the cut piece from the - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 70
Paper handling 58 Chapter 5 Paper handling ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 71
Printing 6 Printing ● Create a print job ● Select print quality ● Select paper size ● Select margins options ● Print with shortcuts ● Rescale a print ● shades ● Print with no margins ● Print with crop lines ● Use paper economically ● Nest jobs to save roll paper ● Use ink economically ENWW 59 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 72
from a program, use the program's Print command as usual. When you select your HP Designjet printer, the printer driver is invoked to send your job to the printer. ● If you have a file that is already in a supported graphical format, you can use the Embedded Web Server to send it directly to the - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 73
setting in the printer will be used. Select print quality The printer has various print- the following ways: ● In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Mac OS Print dialog (T1100): go to the Paper Type/Quality panel and select Paper. If you select Standard - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 74
behavior in several ways. ● In the Windows driver dialog: select the Paper/Quality tab and then the Margins/Layout button. ● In the Mac OS Print dialog (T1100): select the Paper Type/Quality panel and then Layout. ● In the Mac OS Print dialog (T1100ps): select the Finishing panel and then Layout - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 75
between your image and the edges of the paper. ● Clip Contents By Margins. Your image will Manually in Application, you must select a custom page size slightly larger than the page on which you intend to print. See also Print with no margins on page 67. Print with shortcuts The printer driver - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 76
software does not support large formats ● If your file is too large for the printer's memory-in this case, you can reduce the paper size in your software and then scale it up again using the front-panel option You can rescale an image in the following ways: ● In the Windows driver dialog: select - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 77
will appear in a Web browser window. ● If you are using the PCL driver (with the T1100), click the PDF button at the bottom of the Print dialog box, then click HP Print Preview. This provides a preview with more features, such as the ability to change paper size, paper type, and print quality, and - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 78
the following ways: ● In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section. Move the print-quality slider to the extreme left ('Speed'). ● In the Mac OS Print dialog (T1100): go to the Paper Type/Quality panel and select Paper, then move the print-quality - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 79
of leaving no margins, the printer prints slightly past the edges of the paper. Any ink deposited outside the paper is absorbed by the sponge situated in the platen. You can request printing with no margins in the following ways: ● In the Windows driver dialog: select the Paper/Quality tab and press - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 80
individual jobs in the following ways: ● In the Windows driver dialog: select the Features tab and then Crop lines. ● In the Mac OS Print dialog (T1100): select the Paper Type/Quality panel, then Paper > Crop lines. ● In the Mac OS Print dialog (T1100ps): select the Finishing panel, then Crop lines - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 81
: ● In the Windows driver dialog: select the Features tab and then Remove top/bottom blank areas and/or Rotate by 90 degrees. ● In the Mac OS Print dialog (T1100): select the Paper Type/Quality panel, then Paper, then Remove Top/Bottom Blank Areas. ● In the Mac OS Print dialog (T1100ps): select the - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 82
the same nest): ● HP-GL/2, RTL, CALS time from the printer's front panel: ink. ● For draft prints, use plain paper and move the print-quality slider to the left end of the scale ('Speed'). For further economy, select custom print quality options, then select Fast and Economode. ● Clean the printheads - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 83
maintenance uses a small amount of ink. However, if it is not done, the printer may need to use much more ink later to restore the health of the printheads. ● Wide prints make more efficient use of ink than narrow prints, because printhead maintenance uses some ink, and its frequency is related to - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 84
Printing 72 Chapter 6 Printing ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 85
● Introduction ● How colors are represented ● A summary of the color management process ● Color calibration ● Color management from printer drivers ● Color management from printer drivers (T1100ps only) ● Color management from the Embedded Web Server ● Color management from the front panel ENWW 73 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 86
HP Designjet T1100 printers have been engineered with advanced hardware and software features to ensure predictable and dependable results. ● Color calibration for consistent colors. ● One gray and two black inks provide neutral grays on all paper types. ● The Photo Black ink solve the problem of - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 87
for consistent color printing on that paper type. It also calculates the maximum amount of each ink that can be applied to the paper. Color management from printer drivers These facilities are available for the HP Designjet T1100 and T1100ps printers. ENWW Color management from printer drivers 75 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 88
. To choose between Application-Managed Colors and Printer-Managed Colors: ● In the Windows driver dialog: select the Color tab. ● In the Mac OS Print dialog (T1100): select the Paper Type/Quality panel, then Color. ● In the Mac OS Print dialog (T1100ps): select the Color Options panel. ● In some - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 89
. ● In the Windows HP-GL/2 or PostScript driver dialog: select the Color tab, then Printer Managed Colors, then select Printer Emulation from the Source Profile list. You can then select from the Emulated Printer list. ● In the Mac OS Print dialog (T1100): select the Paper Type/Quality panel, then - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 90
on the HP Designjet T1100ps with the PostScript driver. HP Professional PANTONE Emulation When you use a named PANTONE color in an image, your application will normally send to the printer a CMYK or RGB approximation to that color. But the application does not take the printer or the paper type into - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 91
printer, because different printers will produce different colors from the same CMYK data. If the image file you are printing was not created specifically for your HP Designjet printer 350% total ink coverage, positive film, coated paper. ENWW Color management from printer drivers (T1100ps only) 79 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 92
to produce quality separations using 240% total ink coverage, positive film, and standard newsprint paper. ● JMPA: Japanese standard for offset press manufacturers, and is becoming the default color space for many scanners, printers, and software applications. ● ColorMatch RGB emulates the native - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 93
by the printer. ● Printer emulation: you can choose to emulate a different HP Designjet printer. Default: Off (no printer emulation). T1100ps options (with . It maps the white of the input space to the white of the paper on which you are printing. ● Absolute colorimetric (proofing): the same as - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 94
driver or Embedded Web Server settings. T1100 and T1100ps options ● Color/Grayscale: you can choose to print in color or in shades of gray. Default: Print in color. ● Select RGB source profile: you can choose from a selection of RGB source profiles recognized by the printer. Default: sRGB (HP - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 95
-GL/2 or PostScript files made for a different HP Designjet printer, you can send them to the printer and use the front panel to turn on the appropriate emulation mode. T1100ps options (with PostScript or PDF jobs) ● Select CMYK source profile: you can choose from a selection of CMYK source profiles - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 96
Color management 84 Chapter 7 Color management ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 97
8 Practical printing examples ● Print a draft for revision with the correct scale ● Print a project ● Print a presentation ● Print and scale from Microsoft Office Printing examples ENWW 85 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 98
correct scale This section demonstrates how to print a draft for revision with the correct scale from Adobe Acrobat. Using Adobe Acrobat 1. In the Acrobat window, bring the mouse cursor to the bottom left corner of the screen to check the plot size. Printing examples 2. Select File > Print. NOTE - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 99
is not the default setting). 4. Press the Properties button and then select the Paper/Quality tab. 5. Choose whatever Document Size and Print Quality you want to use. If you want to define a new custom paper size, press the Custom button. Printing examples ENWW Print a draft for revision with - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 100
correct. Print a project This section demonstrates how to print a project from Autodesk Design Review, AutoCAD, and the printer's Embedded Web Server. Using Autodesk Design Review 1. In Autodesk Design Review, select File > Batch printing wizard. 88 Chapter 8 Practical printing examples ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 101
the files or folders that you want to print, select Use HP Instant Printing, and click Next. 4. Select your printer and paper size, then click OK. Using Windows Explorer to print Autodesk Design Review files 1. Highlight in Windows Explorer the files you want to print. Right-click on the group - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 102
2. Select your printer and paper size, then click OK. Using AutoCAD 1. The AutoCAD window shows the Model tab followed by a tab for each layout. Normally one of the layouts is printed rather than the model. 2. Select File > Plot. Printing examples 90 Chapter 8 Practical printing examples ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 103
3. You can see further options by pressing the circular button in the lower right corner of the window. NOTE: The Quality option here does not refer to the final print quality but to the quality of AutoCAD viewport objects that are sent for - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 104
5. Select the Device and Document Settings tab, and press the Custom Properties button. 6. Select the Paper/Quality tab, then select the paper type that you intend to use. 7. Select the print quality (your own choice between speed and quality of printing). Printing examples 92 Chapter 8 Practical - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 105
8. Select Show preview before printing. 9. If you intend to print on roll paper, you must decide where the printer should cut the paper. Press the Margins/Layout button. 10. Select Clip contents by margins. Printing examples ENWW Print a project 93 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 106
, and the crop lines will show you where to cut the paper after printing. 12. Press the OK button and save your configuration changes to a PC3 file. 13. When you have pressed the OK button, the printer will construct a print preview. Printing examples 94 Chapter 8 Practical printing examples ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 107
HP Easy Printer Care or the Embedded Web Server, select Job Center > Submit Job. You will see the window below. Printing examples Press the Add files button to choose the files from your computer that you want to print. The files must be in one of the following formats: ● PDF (HP Designjet T1100ps - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 108
of the paper you have selected. The printer will use the driver. Print a presentation This section demonstrates how to print a presentation from AutoCAD and from Photoshop. Using AutoCAD 1. Open the AutoCAD file. 2. Select Print from Layout. 3. Select File > Plot. 4. Ensure that the correct printer - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 109
5. Select the Device and Document Settings tab, and press the Custom Properties button. 6. Select the Paper/Quality tab, then select the paper type that you intend to use. 7. Select the print quality (your own choice between speed and quality of printing). Printing examples ENWW Print a - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 110
8. Select Show preview before printing. 9. If you intend to print on roll paper, you must decide where the printer should cut the paper. Press the Margins/Layout button. 10. Select Clip contents by margins. Printing examples 98 Chapter 8 Practical printing examples ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 111
. 12. Select the Features tab, then select the Autorotate and Crop lines options. Autorotation can help to avoid wasting paper, and the crop lines will show you where to cut the paper after printing. 13. Press the OK button and save your configuration changes to a PC3 file. Printing examples ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 112
14. When you have pressed the OK button, the printer will construct a print preview. Using Adobe Photoshop 1. Select File > Page Setup, select your printer, and click OK. Printing examples 100 Chapter 8 Practical printing examples ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 113
sizes. If you do not find the paper size that you intend to use, select Printer > Properties > Paper/ Quality > Custom > Paper Size. Enter the width, the length, and the name of your custom paper size. Press the Save and OK buttons. Printing examples 3. Select File > Print with Preview. ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 114
4. Select Print > Properties. 5. Select Paper Source, Paper Type, and Print Quality. Printing examples 102 Chapter 8 Practical printing examples ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 115
this example you can select Borderless because you have already selected a photo paper (this option is only enabled with photo and glossy papers). The default image enlargement method is Automatically by printer. The option Manually in application can be used when you want to control the amount of - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 116
1. Select File > Print, then select the Name of your printer. 2. Select Properties > Features > Print document on to scale the document to a particular size. 3. Select the Paper/Quality tab, then select Paper Source and Paper Type. Printing examples 104 Chapter 8 Practical printing examples ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 117
4. Select Margins/Layout, then select Clip contents by margins to keep the size. Using Project 1. Select File > Page Setup > Print. 2. Select your printer's name, then Close. Printing examples ENWW Print and scale from Microsoft Office 105 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 118
Size you want. 4. Select Options to go to the printer driver. The default options in the Paper/Quality tab are probably suitable: Paper Source: Automatically Selected and Paper Type: Any. 5. Select Features > Print document on to scale the document to a particular size. Alternatively, you can scale - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 119
Using Excel 1. Select File > Page Setup > Print. Select your printer's name, then click OK. 2. Select File > Page Setup, and choose the Paper Size you want. 3. Select Options to go to the printer driver. Printing examples ENWW Print and scale from Microsoft Office 107 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 120
4. Select the Paper/Quality tab, where you can select Paper Type, Paper Source, and Print Quality. 5. Select Features > Print document on to scale the document to a particular size. Alternatively, you can scale the document in Excel. Printing - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 121
9 Job queue management ● Job queue page ● Job preview ● Turn off the job queue ● Select when to print a job in the queue ● Identify a job in the queue ● Prioritize a job in the queue ● Delete a job from the queue ● Reprint or copy a job in the queue ● Job status messages Job queue ENWW 109 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 122
Job queue page You can manage your printer's job queue from HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) on page 29, or the printer's Embedded Web Server, see Access the Embedded Web Server on page 30. By - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 123
for preview with more than 64 pages, this may cause the driver software to crash. Job preview is available once the job is the job: ● File name: The file name of the job. ● Loaded paper: The type of paper loaded in the printer. ● Job dimensions: The dimensions of the job. To see a larger preview - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 124
queue as more files are sent. However, if you have sent a file in error, and want to avoid printing it, you can simply delete it, by selecting old jobs that are PCL3, you may be able to use your operating system's printer spooler, if you have already set the spooler to save old jobs. This facility - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 125
driver software to crash. NOTE: If the printer paper: the job can't be printed because paper is not loaded in the printer. Load the required paper, see Paper printer puts a job on hold you receive an alert, see Printer alerts on page 190, which explains why the job is on hold. Follow the instructions - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 126
Job queue 114 Chapter 9 Job queue management ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 127
10 Retrieving printer usage information ● Get printer accounting information ● Check printer usage statistics ● Check ink and paper usage for a job Printer usage ENWW 115 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 128
accuracy of the usage statistics is not guaranteed. Ink and paper statistics with HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) 1. Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) on page 29 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 129
Job Accounting and click on the Look Up button. Ink and paper statistics with the Embedded Web Server 1. Access the Embedded Web Server, see Access the Embedded Web Server on page 30. 2. Go to the Main tab. 3. Select History > Accounting. Printer usage ENWW Check ink and paper usage for a job 117 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 130
Printer usage 118 Chapter 10 Retrieving printer usage information ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 131
Ink and printheads 11 Handling ink cartridges and printheads ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check the printhead status ● Remove a printhead ● Insert a printhead ENWW 119 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 132
printheads About the ink cartridges Ink cartridges store the ink and are connected to the printheads, which distribute the ink on the paper. Your 24-inch printer comes with one 130 ml matte black ink cartridge and five 69 ml ink cartridges. Your 44-inch printer comes with six 130 ml ink cartridges - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 133
from moving. 1. Press the Menu key to return to the main menu and select the Ink menu icon ink cartridges. , then Replace 2. Open the ink cartridge cover on the left-hand side of the printer. All six inks, gray, photo black, matte black, yellow, magenta, and cyan, are on the left-hand side - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 134
Ink and printheads 4. Pull the cartridge straight up. NOTE: Avoid touching the end of the cartridge that is inserted into the printer, as there may be ink on the connection. NOTE: Avoid storing partially used ink cartridges. 5. The front-panel display identifies the missing ink cartridge. Insert an - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 135
have been correctly inserted, press the OK key on the front panel. About the printheads The printheads are connected to the ink cartridges and jet ink onto the paper. CAUTION: Observe precautions when handling printheads because they are ESD-sensitive devices (see the Glossary on page 203). Avoid - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 136
-panel error messages on page 191 ● Volume of ink it has used ● Warranty status You can also get most of this information without leaving your computer by using HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS). For an explanation of the printhead status messages, see Printhead status - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 137
the Ink menu icon printheads. , then Replace 2. The printer moves printheads, it tries to move back to its normal position in the righthand end. 3. When the carriage has stopped moving, the front-panel display asks you to open the window. 4. Locate the carriage on the right side of the printer - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 138
Ink and printheads 6. Push the handle back to raise the lid. 7. This gives you access to the printheads. 8. To remove a printhead, lift up the blue handle. 9. Using the blue handle, use steady force to disengage the printhead. 126 Chapter 11 Handling ink cartridges and printheads ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 139
Ink and printheads 10. Pull the blue handle upward until the printhead is released from the carriage. CAUTION: Do not pull abruptly because this can damage the printhead. 11. The front-panel display identifies the missing printhead. Insert a printhead 1. Remove the orange protective caps by pulling - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 140
and see confirmation on the front-panel display that the printhead has been inserted. If you have difficulty, see Cannot insert a printhead on page 178. 5. Insert all other printheads that need to be installed, and close the carriage lid. 128 Chapter 11 Handling ink cartridges and printheads ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 141
8. Close the window. 9. The front-panel display confirms that all printheads are correctly inserted. The printer starts checking and preparing the printheads. The default routine process, when all printheads are changed, takes 10 minutes. If the printer finds problems in preparing the printheads, it - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 142
Ink and printheads 130 Chapter 11 Handling ink cartridges and printheads ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 143
Maintaining the printer 12 Maintaining the printer ● Check printer status ● Clean the exterior of the printer ● Replace the cutter ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Printer maintenance kits ● Secure Disk Erase ENWW 131 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 144
problems affecting the printer as a whole. You can also request information about: ● The currently loaded paper, with the View loaded paper key ● The ink levels, with the View ink levels key ● The ink cartridges, by selecting the Ink menu icon and then Ink cartridge information ● The printheads - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 145
Maintaining the printer 4. Lift the ink cartridge cover on the left-hand side of the printer. 5. Press the button behind the ink cartridges to release the cover of the left-hand end of the printer. 6. Remove the left end cover. ENWW Replace the cutter 133 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 146
remove the cutter stop using the TORX PLUS screwdriver provided with the new cutter. The screw is captive and will not fall out. Maintaining the printer 8. Remove the old cutter. 9. Take the new cutter from the maintenance kit and move the plunger at the top slowly back and forth within its - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 147
ridge on the cutter rail, and the two bushing guides should fit into the groove in the upper part of the cutter rail. Check that the cutter runs smoothly up and down the rail. You can leave it anywhere on the rail; the printer will park it correctly later. ENWW Replace the cutter - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 148
with the holes in the printer. 13. Close the ink cartridge cover. 14. At the front panel, turn the printer back on. The printer checks that the cutter has been correctly installed. Look at the front panel and follow its instructions if there is any problem. 136 Chapter 12 Maintaining the - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 149
avoid possible damage to it. To prepare the printer, follow the instructions below. 1. Do not remove the ink cartridges or printheads. 2. Make sure that no paper is loaded. 3. Make sure that the printer is idle. 4. Disconnect any cables connecting the printer to a network or a computer. If you need - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 150
used. The firmware includes a set of the most commonly used paper profiles. Extra paper profiles can be downloaded separately; see Paper profiles on page 55. Update the software To update the printer driver and other software for any HP Designjet printer, go to http://www.hp.com/ go/designjet/ and - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 151
Maintaining the printer When you see the message, you should contact HP Support (see Contact HP Support on page 196) and request the maintenance kit. Three of the kits are installed by service engineers only; the fourth consists of a replacement cutter, which you can install yourself (see Replace - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 152
NOTE: If you choose to erase the whole hard disk, you may be asked to restart the printer several times during the process, which will take about 6 hours with Secure Disk Erase or 24 hours with Secure Sanitizing Erase. Maintaining the printer 140 Chapter 12 Maintaining the printer ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 153
13 Accessories ● How to order supplies and accessories ● Introduction to the accessories Accessories ENWW 141 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 154
HP Support (see Contact HP Support on page 196). The rest of this chapter lists the available supplies and accessories, and their part numbers. Order ink supplies The following ink supplies can be ordered for your printer. Table 13-1 Ink cartridges Cartridge HP 72 69 ml Photo Black Ink Cartridge HP - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 155
paper is available in all regions. Table 13-3 Roll paper Paper type g/m² Length Width Part numbers HP Bond and Coated Paper HP Universal Inkjet Bond Paper 80 150 ft = 45.7 m 23.39 in = 594 mm (A1) Q8003A (AJ) 24 C6980A HP Universal Heavyweight Coated 120 Paper 100 ft = 30.5 m 24 in - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 156
= 1067 mm 24 in = 610 mm 36 in = 914 mm 42 in = 1067 mm C3860A (AJN) C3859A (LN) C3862A (N) C3861A (LN) C3876A (AEJN) C3875A 51642A (AEJN) 51642B Q1736A (AEN) Q6574A Q6575A Q6576A Q6579A Q6580A Q6581A TIP: The dye inks used by your printer will fade very quickly on instant-dry photo papers. If you - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 157
m 164 ft = 50 m 36 in = 914 mm 42 in = 1067 mm 36 in = 914 mm Table 13-4 Sheet paper Paper type HP Bond and Coated Paper HP Coated Paper g/m² 90 HP Photographic Paper HP Premium Plus Photo Gloss 286 HP Premium Plus Photo Satin 286 Length Width 24 in = 610 mm 36 in = 914 mm 18 in = 457 mm - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 158
HP Designjet T1100 44in Spindle HP Jetdirect 620n Fast Ethernet Print Server HP Jetdirect 625n Gigabit Ethernet Print Server HP Jetdirect 635n IPv6/IPsec Print Server Product number Q6663A Q6700A Q6709A J7934A J7960G J7961A Introduction to the accessories Stand The printer stand is used to support - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 159
14 Troubleshooting paper issues ● The paper cannot be loaded successfully ● The paper type is not in the driver ● The paper has jammed ● The printer displays out of paper when paper is available ● Prints do not fall nicely into the basket ● The sheet stays in the printer when the print has been - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 160
an error and instructions to start again at step three. If you would like to start the load process again, cancel the process on the front panel and rewind the roll from the end of the spindle until the edge is removed from the printer. Paper issues 148 Chapter 14 Troubleshooting paper issues - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 161
load guide. Lift the blue lever, remove paper, and lower lever. During the paper load process the printer did not detect any paper. Ensure the paper is inserted fully and is not transparent. During the paper load process the printer detected that the paper had too much skew. Follow the instructions - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 162
new roll. During the load process the blue lever was lifted. This prevents the printer from loading the paper. Follow the instructions on the front-panel display. The paper type is not in the driver To work with a paper not in the driver, you can use your paper as one of the profiles already in the - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 163
. Matte paper categories from thinnest to thickest are: ● Plain Paper ● Coated Paper ● Heavyweight Coated Paper ● Super Heavyweight Coated Paper For other image quality problems, see Troubleshooting print-quality issues on page 159. Paper issues ENWW The paper type is not in the driver 151 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 164
paper jam message in the front-panel display. 1. Power off the printer at the front panel and also switch it off at the rear. 2. Open the window. 3. Try to move the printhead carriage out of the way. Paper issues 4. Lift the blue lever as far up as it will go. 152 Chapter 14 Troubleshooting paper - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 165
5. Carefully remove any of the jammed paper that you can lift up and out from the top of the printer. 6. Standing behind the printer, rewind the roll or pull the cut sheet from the printer. If you cannot see the paper, return to the front of the printer and remove it from the output tray. CAUTION: - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 166
tends to curl near the end of a roll, which can cause output problems. Load a new roll, or remove prints manually as they are completed. The sheet stays in the printer when the print has been completed The printer holds the paper to allow the print to dry after printing, see Change the drying time - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 167
or reloaded. If your roll has a three-inch cardboard core, ensure the core adaptors supplied with the printer have been installed, see Load a roll onto the 24-inch spindle on page 36. A strip stays on the output tray and generates jams If a small piece of paper (200 mm or smaller) has been cut - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 168
problems such as banding or graininess in your printed image. NOTE: Whenever you update the printer's firmware, the paper not worry about the paper advance calibration image. The front-panel display shows any errors in the process. If Paper issues 156 Chapter 14 Troubleshooting paper issues ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 169
the calibration. 1. Press the Menu key to return to the main menu and select the Image Quality Maintenance menu icon , then Paper advance calibration > Reset paper advance . 2. Wait until the front panel displays the operation has completed successfully before pressing the back key to return to the - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 170
Paper issues 158 Chapter 14 Troubleshooting paper issues ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 171
● General advice ● Print quality troubleshooting wizard ● Horizontal lines across the image is blurry or grainy ● The paper is not flat ● The print is scuffed or scratched ● Ink marks on the paper ● Black ink comes off when you touch the print still have a problem ENWW 159 Print-quality issues - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 172
the wizard: ● From HP Easy Printer Care under Windows: go to the Support tab, and select Print quality troubleshooting. ● From HP Printer Utility under Mac OS: select Support, then Print quality troubleshooting. ● From the Mac OS Print dialog: go to the Services panel, select Device Maintenance - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 173
job at this point in case the problem has been solved. 3. Print the Image Diagnostics Print. See The Image Diagnostics Print on page 172. 4. If the printheads are working correctly, go to the front panel and press the View loaded paper key to see the paper advance calibration status. If the status - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 174
the paper advance on page 155. If the problem persists despite all the above actions, contact your customer service representative for further support. Lines appear stepped or jagged If lines in your image appear stepped or jagged when printed: 162 Chapter 15 Troubleshooting print-quality - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 175
Windows, you can change your image rendering resolution to 300 dpi or 600 dpi depending on your printing needs. You can find the Max. Application Resolution option in the driver dialog's Advanced tab, under Document Options > Printer Features. Lines print double or in the wrong colors This problem - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 176
Printing on page 59. 2. Reseat the printheads by removing them and then reinserting them. See Remove a printhead on page 124 and Insert a printhead on page 127. 3. Align the printheads. See Align the printheads on page 182. 164 Chapter 15 Troubleshooting print-quality issues ENWW Print-quality - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 177
the printer to use less ink. Here are some example paper types in ascending order of thickness: Plain Paper, Coated Paper, Heavyweight Coated Paper, Super Heavyweight Plus Matte Paper. 5. If you are using glossy paper, try changing to a different type of glossy paper. 6. Align the printheads. See - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 178
advance calibration: see Recalibrate the paper advance on page 155. If the problem persists despite all the above actions, contact your customer service representative for further support. The paper is not flat If the paper does not lie flat when it comes out of the printer, but has shallow waves in - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 179
smears on the front of coated paper If a lot of ink is used on plain or coated paper, the paper absorbs the ink quickly and expands. As the printheads move over the paper, the printheads may come into contact with the paper and smear the printed image. This problem is normally seen only on cut - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 180
rib separately without touching the foam between the ribs. Black ink comes off when you touch the print This problem may be caused by printing with matte black ink on glossy paper. The printer will not use matte black ink if it knows that the paper will not retain it. To be sure of avoiding matte - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 181
already set the print-quality slider to Quality in the driver dialog (Mac OS Print dialog), select the custom print problem: 1. Try cleaning the paper manually with a brush before printing, to remove any loose fibers or particles. 2. Always keep the cover of your printer closed. 3. Protect your paper - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 182
problem consists of color differences between your print and your monitor, please follow the instructions in the "How to calibrate your monitor" section of the HP If the problem persists despite all the above actions, contact your customer service representative for further support. Color accuracy - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 183
> Select I/O timeout. ● There may be a communications problem between your computer and the printer. Check your USB or network cable. ● Check to make ● You may have asked to rotate the page from portrait to landscape on a paper size that is not wide enough. ● If necessary, reduce the size of the - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 184
768 pixels. The PCL and HP-GL/2 drivers for Windows include an option called 16 printer, and whether any printhead suffers from clogging or other problems. To print the Image Diagnostics Print: 1. Use the same paper type that you were using when you detected a problem. 2. Use the View loaded paper - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 185
responsible needs cleaning. However, if the rectangles look solid, do not worry about just a few missing dashes in part 2; these are acceptable because the printer can compensate for a few clogged nozzles. Here is an example of a gray printhead in a good state: ENWW The Image Diagnostics Print 173 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 186
. See Clean the printhead drop detector on page 180. 5. If the problem still remains, replace any persistently faulty printheads (see Handling ink cartridges and printheads on page 119), or contact HP Support (see Contact HP Support on page 196). 174 Chapter 15 Troubleshooting print-quality issues - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 187
the problem. You could also try using the correct HP driver, if feasible. The latest HP drivers can be downloaded from http://www.hp.com/go/designjet/. ● If you are using a non-HP RIP, its settings may be incorrect. See the documentation that came with the RIP. ● Check that your printer's firmware - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 188
Print-quality issues 176 Chapter 15 Troubleshooting print-quality issues ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 189
system issues 16 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert a printhead ● The front-panel display recommends reseating or replacing a printhead ● Clean the printheads ● Clean the printhead drop detector ● Align - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 190
printhead is the same color as the label on the slot. 4. Check that the printhead is correctly oriented (compare with the others). 5. Check that you have correctly closed and latched the printhead cover, see Insert a printhead on page 127. 178 Chapter 16 Troubleshooting ink cartridge and printhead - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 191
127. 6. Check the front-panel display message. If the problem remains, try a new printhead. Clean the printheads As long as the printer is kept turned on, an automatic cleaning is performed periodically. This ensures there is fresh ink in the nozzles and prevents nozzle clogs, which ensures color - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 192
detector immediately, the printer continues working normally, however, the front panel display continues to show the warning. CAUTION: Wear gloves to avoid getting ink on your hands. 1. Turn off the printer at the front panel. 180 Chapter 16 Troubleshooting ink cartridge and printhead issues ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 193
Ink system issues 2. To avoid an electric shock, switch the printer off and unplug it. 3. Open the window. 4. Find the printhead drop detector beside the stored printhead carriage. 5. Remove any debris blocking the printhead drop detector. ENWW Clean the printhead drop detector 181 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 194
which runs whenever a printhead has been accessed or replaced. In cases where the paper has jammed or you are experiencing problems with color accuracy, see Color management on page 73; you may need to align the printheads. 182 Chapter 16 Troubleshooting ink cartridge and printhead issues ENWW - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 195
paper to align the printheads. 3. Remove and re-insert all the printheads, see Remove a printhead on page 124 and Insert a printhead on page 127. This starts the printhead alignment procedure. 4. Ensure the window is closed, as a strong light source near the printer during printhead realignment - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 196
Ink system issues 3. If the loaded paper is satisfactory, the printer runs the realignment and prints a realignment pattern. Ensure the window is closed, as a strong light source near the printer during printhead realignment can affect alignment. 4. The process takes about five minutes. Wait until - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 197
General printer issues 17 Troubleshooting general printer issues ● The printer does not print ● The printer seems slow ● The printer printed on undesirable paper ● Communication failures between computer and printer ● Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ● - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 198
all is in order (paper loaded, all ink components installed, and no file errors), there are still reasons why a file you have sent from your computer may not start printing when expected: ● You may have an electrical power problem. If there is no activity at all from the printer, and the front panel - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 199
driver. ● In the Windows driver dialog: select the Paper/Quality tab, then select your paper type in the Paper Type drop-down list. ● In the Mac OS Print dialog (T1100): select the Paper Type/Quality panel, then select your paper type in printer in the Paper Type drop-down list. ● In the Mac OS PS - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 200
have not done so already, please read Access the Embedded Web Server on page 30. NOTE: If you connect directly to your printer with a USB cable, use HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS). 1. Press the Menu key to return to the main menu and select the Connectivity menu icon - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 201
to prepare the printheads. An AutoCAD 2000 memory allocation error After installing the printer driver, when you try to print for the first time from AutoCAD 2000, you may see a message saying Memory allocation error, after which your image is not printed. This is due to a problem in AutoCAD 2000 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 202
and there are printing problems, for example: cartridge low or out of ink or printer out of paper. If alerts are enabled and there is a problem that prevents printing, you see a pop-up window, which explains why the printer is not going to print. Follow the instructions to achieve your required - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 203
warning The printhead's warranty may be invalidated by the use of the wrong kind of ink. IO error Restart the printer. If the problem persists, contact HP Support. See Contact HP Support on page 196. IO warning Try again; if the problem persists, contact HP Support. See Contact HP Support on - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 204
ink cartridges and printheads on page 119. Make sure that you have selected the correct firmware update file. Then try again to perform the update. Table 18-2 Numerical error codes Error code Recommendation 01.0, 01.1, 01.2 Restart the printer. If the problem persists, contact HP Support - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 205
19 HP Customer Care ● Introduction ● HP Professional Services ● HP Instant Support ● HP Proactive Support ● Contact HP Support HP Customer Care ENWW 193 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 206
printing community at http://www.hp.com/go/knowledge_center/djt1100/ for 24×7 access to: ● Multimedia tutorials ● Step-by-step how-to guides ● Downloads - the latest printer firmware, drivers, software, paper profiles, etc. ● Technical support - online troubleshooting, customer care contacts, and - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 207
right away to save you time and prevent problems before they occur, reducing costly downtime. Proactive Support runs diagnostics and checks for software and firmware updates. You can enable Proactive Support in HP Easy Printer Care for Windows or HP Printer Monitor for Mac OS, where you can specify - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 208
Contact HP Support HP Support is available to you by telephone. What to do before you call: ● Review the troubleshooting suggestions in this guide. ● Review the relevant driver documentation. ● If you have installed third-party software drivers and RIPs, see their documentation. ● If you call - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 209
123 800 360 999 ● China: 800 810 59 59, 10 6564 59 59 ● Colombia: 01 8000 51 HP INVENT, local 571 606 9191 ● Czech Republic: 420 261 307 310 ● Denmark: 70 11 77 00 ● Ecuador Zealand: 09 365 9805 ● Norway: 800 62 800 ● Paraguay: 00 811 800, 800 711 2884 ENWW Contact HP Support 197 HP Customer Care - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 210
: 71 89 12 22 ● Turkey: 216 444 71 71 ● UAE: 800 4520, 04 366 2020 ● Ukraine: 44 4903520 ● United Kingdom: 0870 842 2339 ● United States: 1 800 HP INVENT ● Uruguay: 54 11 4708 1600 ● Venezuela: 0 800 HP INVENT, local 58 212 278 8000 ● Vietnam: 84 8 823 45 30 ● West Africa (French): 351 213 17 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 211
20 Printer specifications ● Functional specifications ● Physical specifications ● Memory specifications ● Power specifications ● Ecological specifications ● Environmental specifications ● Acoustic specifications Printer specifications ENWW 199 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 212
Cartridges containing 130 ml of ink: gray, photo black, matte black, yellow, magenta, and cyan Table 20-2 Paper sizes Roll Width Roll Length Sheet Width Sheet Length Minimum Maximum 18 inches (460 mm) 24-inch printer: 24 inches (609 mm) 8.3 inches (210 mm, A4 Portrait) 44-inch printer: 44 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 213
languages supported HP PCL3 GUI, HP GL/2 RTL, CALS/G4, PDF (HP Designjet T1100ps only), PostScript (HP Designjet T1100ps only), TIFF (HP Designjet T1100ps only), JPEG (HP Designjet T1100ps only) Physical specifications Table 20-7 Printer physical specifications 24-inch printer 24-inch printer - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 214
specifications (declared according to ISO 9296). Table 20-11 Printer acoustic specifications Idle sound power level Operating sound power level Idle sound pressure at bystander Operating sound pressure at bystander 4.4 B (A) 6.5 B (A) 44 dB (A) 29 dB (A) Printer specifications 202 Chapter 20 - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 215
It is used to discover services available on a local area network part of the product (mainly metal parts) before handling ESD sensitive devices (such as the printheads or ink cartridges Ink cartridge A removable printer component that stores ink of a particular color and provides it to the printhead - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 216
ink cartridge(s) and deposits it on the paper, through a cluster of nozzles. In the HP Designjet T1100 series, each printhead prints two different colors. Rendezvous Apple Computer's original name for its networking software later known as Bonjour. Spindle A rod that supports a roll of paper - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 217
paper advance 156 clean printheads 179 CMYK source profile 83 color/grayscale 82 emulate printer 82 enable buzzer 31 enable crop lines 68 enable cutter 56 enable economode 66 enable maximum detail 67 enable merge 65 form feed and cut 7, 44, 45, 48, 49, 56, 57, 154, 155 ink cartridge information - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 218
44-inch printer with paper menu 48 roll onto 24-inch spindle 36 roll onto 44-inch spindle 38 sheet 50 sheet cannot load 149 sheet easy load 51 sheet paper menu load 52 loading paper problems 148 M maintenance kits 138 margins none 67 specification 200 mechanical accuracy 201 memory error (AutoCAD - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 219
memory 201 paper size 200 physical 201 power 201 printing resolutions 200 spindle 24-inch roll load 36 44-inch roll load 38 stand 146 statistics ink cartridge 120 printer usage 116 status 113 stepped lines 162 store the printer 137 submit job 60 support services HP Care Packs 194 HP Customer Care - HP T1100ps | HP Designjet T1100 Printer Series - User's Guide - Page 220
U unload paper roll 49 roll out of paper 50 roll with paper 49 sheet 53 sheet with paper menu 54 sheet with Unload paper key 54 usage information turn on and off 23 using this guide 2 V Visio 2003, no output 189 W warranty extensions 194 208 Index ENWW
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