HP T5720 HP Device Manager User Manual

HP T5720 - Compaq Thin Client Manual

HP T5720 manual content summary:

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    HP Device Manager 4.x User Manual
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    subject to change without notice. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP
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    About This Book WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set
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    iv About This Book
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    Device ...3 OS Tabs ...3 PXE ...3 Repository ...4 Task ...4 Task Pane & Summary Pane 4 Template Pane ...4 Status Bar ...4 EWF ...4 Agent Mode ...4 Getting More Information ...5 The Internet ...5 Technical Support ...5 About This Manual ...6 Terms & Conventions ...6 2 Installing HP Device Manager
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    Management Console 33 Management Console Overview ...35 The OS Tabs Display ...35 The Gateways Tab Display 36 Client Discovery ...37 HP Management Agent Broadcast 37 Discover Agent ...37 Discover by DHCP Tag ...41 Manual Configuration ...42 Setting Up Devices in a NAT Environment 42 4 Using the
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    Shadowing Devices ...69 Power Management ...71 Task Template Management ...72 Task Template Categories 72 Creating & Editing Task Templates 73 Adding a 109 Merging File and Registry Templates 111 Copying Files ...113 Remote Command Execution ...117 Remote Execution of Windows Scripts 119 vii
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    an Add-on to a Thin Client 120 Images ...130 Introduction ...130 Images & Repository Management 130 Client BIOS Settings for PXE 130 Pulling a PXE Image From a Client 131 Pushing a PXE Image to a Client 134 Cloning an Image from an HP Thin Client 137 Updating Images ...140 Changing Registry
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    Grouping Property Name ...182 Task Parameters ...183 Valid Time and Timeout 183 Write Filter Policy Setting 185 Task Settings ...186 Status Walker Configuration ...187 Authentication Management ...188 Key Management ...188 Gateway Access Control 191 Report Management ...193 Adding a Report
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    x
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    registry in thin client devices. ● XML-based task file. ● Design tool for administrator to create tasks. ● User-friendly graphical user interface. ● Easy and powerful repository management. ● Support for WAN environment. ● Windows® XPe device management. ● Windows CE device management ● Linux device
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    . that can be uploaded from or downloaded to the agents at the request of the HP Management Server. You can create a repository on more than one FTP server. The repository on an FTP server is referred to as the "FTP Repository" in dialog boxes and in this User Manual to distinguish it from the
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    Task Templates can be downloaded from HP's FTP site, then imported to your HP Management Server. Managed Device Managed device, client device, remote device, or device, as mentioned in this manual, means a device managed by HP Device Manager, such as a thin client. OS Tabs OS Tabs enable you to
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    HP Device Manager utilizes PXE to execute thin-client image extraction and distribution. Repository The Repository is a collection of elements which may consist of software components, system images the bottom area of the main Management Console window. They display the execution status for each task
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    the latest software updates, is available at: http://www.hp.com In addition, this user manual and other HP documentation are available at the HP Web site for browsing or downloading. Technical Support Please visit http://www.hp.com/support and search on HP Device Manager. Getting More Information 5
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    User Manual for the type of client operating system being used. Terms & Conventions The following terms and conventions are used in this manual: ● devices, clients and thin clients The terms "devices", "clients", "thin clients" are interchangeable and refer to any client devices that are running HP
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    2 Installing HP Device Manager Introduction HP Device Manager consists of four modules: ● Management Console The graphical application used by administrators to access the management system. ● Management Server The central server which consolidates and controls all management activities. ●
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    2003 Server Windows Server 2008 ● Third-party Software Java Runtime: SUN Java Runtime Environment version 6 DBMS-any of the following are supported: Microsoft SQL Server 2000 or 2005, Microsoft SQL Server 2008; PostgreSQL ● Hardware Pentium® III or greater 512 MB RAM 8 Chapter 2 Installing HP Device
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    environment is required: ● Operating System HP XPe HP CE 6 HP Linux Debian HP ThinConnect HP ThinPro HP ThinPro GT NeoLinux 4.0.1 NeoLinux 3 Neoware XP embedded 1.4.2 or later Neoware CE 8.1 Maxspeed XPe Maxspeed CE ● Hardware Thin-client device supporting one of the operating systems listed above
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    HP Device Manager (see tables below). HP Device Manager only supports IPv4 networks. A number of UDP and TCP ports are required for client/server Bootstrap. 69 UDP TFTP (Trivial File Transfer Protocol). 4011 UDP DHCP Proxy Service (this is an alternative to ports 67 and 68 if those ports are
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    Table 2-2 Custom HP Device Manager Ports Required (continued) Receiver Port Sender Receiver Protocol Purpose 40006 Server PostgreSQL TCP The default database PostgreSQL listening port. 40008 Gateway Gateway Controller
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    steps and wording for the installation process. 1. Run the Device Manager InstallShield Wizard. The installation's introductory dialog box will appear. 2. Click Next. 12 Chapter 2 Installing HP Device Manager
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    3. Read then accept all the terms in the License Agreement dialog box by clicking Yes. 4. Read the System Requirement then click Next. Installation Procedure 13
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    5. In the Choose Destination Location dialog box, select the folder where Device Manager will be installed. Accept the default folder or click Browse and navigate to a specific location. 6. Click Next and select a Setup Type. 14 Chapter 2 Installing HP Device Manager
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    ● Typical The Management Console, Server and Gateway will be installed with their default configurations. A Microsoft Access database will be initialized as the Server's database. ● Compact Only the Management Console will be installed. ● Custom Select the components to install and specify the
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    8. Select the Device Manager components that you wish to install then click Next. 9. In the Select Program Folder dialog box, select the name of the folder to store HP Device Manager. 16 Chapter 2 Installing HP Device Manager
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    10. Click Next to preview the current installation settings. 11. Click Next to start installing the selected HP Device Manager component(s). Installation Procedure 17
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    12. Select the language. 13. Please wait until the file copying process is finished. 18 Chapter 2 Installing HP Device Manager
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    dialog box will appear. Specify whether the DHCP server is located on the machine you are installing HP Device Manager. NOTE: The DHCP server may need to be configured so that it can be Next to install the Management Server and Management Gateway services to your machine. Installation Procedure 19
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    one NIC for the system, this field can be left blank. The Start PXE service when Gateway is started setting determines whether the PXE service will be started along with the Management Gateway. The PXE service is always installed along with the Gateway, but can be controlled independently of the
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    17. Once you have set up the Gateway, click OK to save the settings and continue. 18. Click Next to start the Management Server Database configuration. Installation Procedure 21
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    19. Select one database installation option and click Next to start the configuration. ● Create New database Select the database type: PostgreSQL (default) or MS SQL Server, then click OK to continue. 22 Chapter 2 Installing HP Device Manager
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    type: PostgreSQL (default) or MS SQL Server. Select the folder where Device Manager has been installed. Input the path or click Browse and navigate to a specific location in the Directory Settings box. Click OK to continue. Installation Procedure 23
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    Input the path or click Browse and navigate to a specific location in the Directory Settings box. Click OK to continue. 20. The following message box will appear when the database has been successfully created. 21. Click OK to set the Administrator password. 24 Chapter 2 Installing HP Device Manager
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    22. Click OK and you will be informed that the password has been set successfully. 23. Click OK. 24. Click Next. 25. Click Finish to complete the installation process. Installation Procedure 25
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    26. If the Management Console, Server and Gateway are setup successfully, icons of the Server and Gateway will be displayed in the Systray of your machine as shown below. A green icon indicates the service is running, a yellow icon indicates the service is starting up, and a red icon indicates the
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    to the DHCP Server Should problems occur when using PXE, manual configuration. The Management Server installation process installs the HP PXE Service. This service provides the PXE remote-imaging function. The service Windows 2000. These options will have to be added in order to tell PXE clients
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    main Windows menu server.). A "dhcp server >" prompt appears in the command window. b. Enter add optiondef 60 (name of your choice) STRING server running the Management Gateway service.) c. To confirm that the support vendor specific information. For more information, see http://www.isc.org. 28 Chapter
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    a Linux DHCP Server dhcpd to use the new configuration. 3. The HP Device Manager config string should be: 'Management_Gateway_IP_Address' multiple subnets should have an IP helper configured in the router between any clients requiring a dynamic IP address and the DHCP server. The router will need
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    Example (Cisco Router): 1. Go to Global Configuration mode. 2. Type ip forward-protocol udp 67 and press Enter. 3. Type ip forward-protocol udp 68 and press Enter. and press Enter. NOTE: The above IP addresses should be entered without the < or > characters. 30 Chapter 2 Installing HP Device Manager
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    2000 system, select Start > Settings > Control Panel). 2. Double-click onAdd/Remove Programs. The Add/Remove Programs window will appear. 3. Select HP Device Manager from the list of currently installed programs. 4. Click Change/Remove to activate the Device Manager configuration program. 5. You
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    in the Remove Completed dialog box to reboot the computer, or select No before clicking Finish if you intend to reboot the computer yourself later. 7. HP Device Manager has now been uninstalled from your system. 32 Chapter 2 Installing
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    3 Getting Started Logging in to the HP Management Console To launch the HP Management Console: 1. Either double-click the HP Device Management Console icon on the Windows desktop, or from the Start menu select Programs > HP > HP Device Manager > HP Device Management Console The Log in dialog box
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    4. Click OK to log in to the Console. Once the username and password are verified, the main window of the HP Management Console appears. If this is the first time you have logged into the Management Console and the installer was unable to set up the
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    to power on/off the client devices, shadow a remote client, send tasks, print device properties, discover an agent, etc. Refer to Toolbar Overview on page 46 for more information. ● Device Pane All clients of the selected OS type that are connected to the server are displayed in this window. This
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    tabs, one for manual tasks and one for tasks generated by rules. ● Status Bar Descriptions of various items in the HP Management Console are displayed here when the cursor moves over them. The Gateways Tab Display Clicking the Gateways tab will display information specific to the currently selected
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    can be used. There are four approaches to client discovery: ● Through an HP Management Agent Broadcast (automatic) ● Server-side discovery using IP walking ● Discover Agent using DHCP Tag ● Agent Configuration HP Management Agent Broadcast The HP Management Gateway will normally be able to detect
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    Walking With IP Range 1. Right-click the gateway and select Discover Device in the menu. The Discover Device dialog box will appear. 2. Select the gateway in the Select Device Management Gateway list box, then select the Walking With IP Range option. 38 Chapter 3 Getting Started
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    Range dialog box. 4. IP scopes define set ranges where HP Device Manager will search for client agents. You can either select Use Preset IP Scope then select of the gateway. Look at the tasks pane at the bottom of the Console window. To configure an IP scope: a. Select the Edit option in the IP
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    Manager to refer to the new search scope, then click OK. d. Define the IP address range you want HP Device Manager to search for client agents by filling in the Starting IP Address and Ending IP Address. The IP address can be copied from another location and pasted here. Click
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    IP addresses in the IP List can be customized according to your specific needs. Refer to the table below for descriptions of each button gateways. Once the search has finished, a report will show the clients detected by HP Device Manager. 6. Click Close to automatically add the successful IP
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    Configuration You can manually configure the agent on the device itself. To do so: 1. Switch to Administrator mode (see your thin client operating system documentation for instructions). 2. Open the HP Agent applet in the control panel. See Configuring Agents on page 156 for details. Setting Up
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    Using the HP Management Console Task Report Displays and prints task information on all users or a specific device. Print Task Report Displays and prints information user accounts and user groups for the console. Refer to User Management on page 159 for details. Control the elements (such as images
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    Devices and the Tasks so that the user can get the required reports according to Connection Status Add Delete Manual Group Send Task Shadow Reverse Shadow Power Management Get Device Asset selected device. Refer to Power Management on page 71 for details. Get the specific information of the selected
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    VNC viewer. View the content of the result template, which is created by certain types of templates on the completion of their tasks. View the specific content of the tasks. View the task status log. Menu Item Overview 45
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    or Shutdown the currently selected device(s) in the device tree. Refer to Power Management on page 71 for details. This enables you to shadow the Tasks on page 68 for details. This enables you to discover client devices or gateways on the network. Refer to Discovering Devices on HP Management Console
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    This will display the Merge Templates dialog box enabling you to merge two or more File and Registry templates. Refer to Merging File and Registry Templates on page 111 for details. This will display the Task Editor dialog box enabling you to send a template task to the currently selected device(s).
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    thin clients that connect to the server are displayed in the Device Pane of the Management Console window. Selecting one of the OS tabs below the menu bar will display all of the clients of the chosen OS schemes function. A screen icon with a power symbol over it indicates that currently the status
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    the menu (or double-click any device) to display the Device Properties dialog box. The Device Properties dialog box displays the properties of the thin client devices that are connected to the server. The dialog box lets you see different types of information. NOTE: The IP address and MAC address
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    -click the device in the Device Pane. 2. Select Delete from the menu. The selected device is removed from the Device Pane. 50 Chapter 4 Using the HP Management Console
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    Discovering Devices The Discover Devices option allows Device Manager to search a range of IP addresses for agents and gateways. 1. Select the Gateway tab, right-click a gateway, and then select Discover Device in the menu. The Discover Device dialog box will appear. 2. Select the corresponding
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    by List dialog box, the IP addresses in the IP List can be customized according to your specific needs. See the following table for descriptions of each button in this dialog box. Button Add Paste a copied IP address. 5. Click OK to search for devices. 52 Chapter 4 Using the HP Management Console
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    easier for administrators to manage them. Devices can be grouped automatically according to any of their properties, or manually assigned to Manual scheme tab. The Manual scheme tab lists existing manual grouping schemes and enables you to create or edit a grouping scheme. One scheme is supplied
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    Group. The new grouping scheme will be listed and available for selection. 6. Select the new manual grouping scheme. Any organizational changes you now make to the devices and folders listed in the Device Tree panel will be saved to this grouping scheme. 54 Chapter 4 Using the HP Management Console
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    which to group devices, right-click in the Device Tree pane and select Manual Group > Add Folder from the pop-up menu. 8. Enter a name to automatically group devices by specific properties. For example, you could create a grouping scheme that will group all devices by their CPU type or agent version.
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    dynamic grouping schemes and enables you to create or edit a grouping scheme. Two schemes are supplied by default: _default scheme will group devices by gateway ID, whereas _no scheme will not group Enter a name for the new grouping scheme then click OK. 56 Chapter 4 Using the HP Management Console
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    by product type. Device Version Group by device version. Agent Version Group by agent version. Write Filter Status Group by EWF status. CPU Type Group by processor type. Time Zone Group by time zone. location (Extension Property Customizable grouping property. 1) dept (Extension Property
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    can be renamed as required. To rename grouping properties: 1. Display the Tools menu from the Console's menu bar and select Configuration. 58 Chapter 4 Using the HP Management Console
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    to save the settings. 5. Click OK to finish. Changing Grouping Properties Grouping properties can be set by entering them into the properties window for each device, or assigned by dragging and dropping devices between property groups. Setting grouping properties: 1. Right-click the device whose
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    be set to that of the group being dropped into. The device will then be re-grouped under the target group. 60 Chapter 4 Using the HP Management Console
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    Pre-assigning Devices to Groups You can pre-assign a device to a specific group using the Agent Configuration dialog box on the device itself. On the Group tab, select Use Static Custom Groups > Add Group Name "Manual Group" and specify a value. Once the device agent has registered with the server,
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    Editing the Device Filter To edit the Device Filter: 1. Select Device Filter from the View menu. 2. Click Add to display the Set New Device Filter Name dialog box. You can also click Delete and Edit to remove or modify the existing Device Filters. 62 Chapter 4 Using the HP Management Console
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    3. Enter a name for the new device filter (e.g. XPe) and click OK to display the Edit Device Filter dialog box. 4. Click the browse button in the Edit Criteria section to open the Choose Criteria Key dialog box. 5. In the Candidate Criteria Key List, select the criteria according to your needs.
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    arrow button in the Edit Criteria section to select conditions in the drop-down menus. For example: OS Type = HP ThinPro. 7. Click Add to add it to the Criteria List below. You also can select one remove the selected filter according to your requirements. 64 Chapter 4 Using the HP Management Console
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    Device List button to create the filtered device list. Now the administrator can use the device filters to manage the devices in the network. Filter Security You can limit the devices a user can see by assigning a filter to that user as his security filter. The procedure is as follows: 1. Display
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    of the user on the Users tab, then click Edit. 3. Display the Filter tab. 4. Select the filter to use in the Enhanced Filter drop-down list. When you log on as that user you will see that only the devices allowed by the selected filter are displayed. 66 Chapter 4 Using the HP Management Console
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    is a maximum link counter. When the TTL on a packet reaches 0, the router is expected to return an ICMP Time Exceeded message to the source computer. A window displaying the network connection status of the device will appear. 4. Click Close. Checking Network Connection Status 67
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    the toolbar to display the Print Device window. Information about all the selected devices is displayed in the window. 3. Either click Export to export the OR Click Print Preview to print the device report. The Print Preview window opens. 4. If you are satisfied with the preview, click the printer
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    Shadowing Devices Shadowing enables you to connect to a remote thin client and view and control that client from the HP Management Console. This can be achieved either by using the _Shadow is complete, the remote desktop of the terminal will be displayed in a separate window. Shadowing Devices 69
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    -click and select Open VNC Viewer for Shadowing, or display the Task menu and select Open VNC Viewer for Shadowing. The remote desktop of the client will be displayed in a separate window ready for your operations. 70 Chapter 4 Using the
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    a device as described below. NOTE: To wake a client, the Wake On LAN support of the client's BIOS must be enabled. To shutdown, reboot, or wake a client: 1. Select a device from the Device Pane in the main Console window. 2. Right-click and select Power Management > Reboot, Wake On LAN or Shutdown
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    Management HP Device Manager uses Task Templates as the vehicle of communication between the server and agents residing on thin client devices. define the work mode of the agent (push or pull), and update the agent version. ● Imaging Used to push or pull flash-memory images of client devices. ●
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    of the selected template is added to Favorites. Using Template Sequence Templates You can specify two or more templates to be performed in a specific order using Template Sequence templates. A Template Sequence template can contain a maximum of 22 tasks. 1. Select the Template Sequence tab in the
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    save the Template Sequence template for later use. Importing & Exporting Task Templates You can import or export Task Templates so they can be shared between HP Device Manager systems. To import an XML file as a Task Template: 1. Select the Product Type tab and the Category tab into which you want
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    the task in a particular device. ● Error Code If the status is waiting and the server is retrying to send the task, this indicates what the problem was. ● Start Time Indicates when the task was begun. ● End Time Indicates when the task ended. ● Progress Indicates the progress of a task in a device
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    the status is 0.) Ready The task is executed and waiting for the user's operation. Paused The task has been paused. Cancelled The task has thin client to either wake on LAN or reboot. You can apply tasks to devices either by drag-and-drop or by manually selecting the task. 76 Chapter 4 Using the HP
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    NOTE: You can also cause tasks to be automatically applied to devices that meet specified criteria by setting rules as described in Using Rules to Automatically Apply Tasks to Devices on page 86. 1. Drag a template from the Template Pane and drop it on to a device, OR Right-click the device and
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    you to change the properties of the task as desired. (Refer to Creating & Editing Task Templates on page 73 for details.) 78 Chapter 4 Using the HP Management Console
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    4. Select the Schedule & Batch Control tab and specify when and how the task is to be performed. If you do not select the Schedule Task option and specify a time, the task will be sent to the device as soon as you click the OK button. 5. Click OK to apply the task to the device. Displaying Task
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    -click a device and select View Task Contents in the pop-up menu. A Task Contents window will be displayed showing detailed information about the assigned task. Configuring Task Parameters Select Tools > option in the option tree pane to expand it. 80 Chapter 4 Using the HP Management Console
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    Device Manager will wait for the execution of tasks. You can also specify the start and end time of working hours during which HP Device Manager will not execute tasks. Clicking in an option field will cause the Description box to display a short description of that option. 1. Select Valid
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    pane of the Configuration Management dialog box. 2. Choose one of the three policy items. 3. Click Apply to save the new settings. 82 Chapter 4 Using the HP Management Console
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    4. Click OK to exit. Pausing Tasks To pause a waiting task: 1. Select a waiting task in the Task Pane. 2. Right-click and select Pause from the pop-up menu. The status of the waiting task will be changed to Paused. NOTE: This operation only is available for waiting tasks. Continuing Tasks To
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    may damage the OS image! For example, updating and upgrading tasks, pushing imaging tasks, and so on. Displaying Task Logs To display the log of a task: 1. Right-click a task in the Task Pane and select View Task Log from the pop-up menu. A Task Log window HP Management Console
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    Opening a Result Template Right-click a ready task and select Open Results Template from the menu to open the results of some tasks such as Get Registry, Get Connection Configuration and so on. Task Management 85
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    Apply Tasks to Devices You can configure Device Manager to apply tasks automatically to devices that meet specific criteria either when they are first discovered, turned on or rebooted, or at a scheduled time Enter an appropriate Name to identify the rule. 86 Chapter 4 Using the HP Management Console
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    4. Select the Filter to use for device selection by clicking the Choose button. The Filter Chooser dialog box will appear. 5. Select the device filter to use from the list, or click Add to create a new filter, then click OK. The Filter field will now display Set and there will be a blue tick box.
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    displayed in the Rule Editor dialog box. 7. Specify the task to be performed using the Task Template Options: Select the device operating system from the OS list. Select the type of template to use from the Category list. 88 Chapter 4 Using the
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    Select the actual Template to use from the list, or click Configure to define a new template. 8. The rule can be activated as soon as you click OK to create the rule by checking the Enabled box at the bottom of the dialog box, or you can disable it for now by unchecking the box. 9. Click OK to
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    5 Common Tasks Performing a Task In order to perform a task on a remote device you must first define a template which provides the instructions to be executed or new settings, then apply that template to the device. The basic procedure is described below. For a more detailed explanation, please
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    4. The Task Editor dialog box will appear. Select the Schedule & Batch Control tab and specify when and how the task defined in the template is to be performed. If you do not select the Schedule Task option and specify a time, the task will be applied to the device as soon as you click the OK button
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    to access servers or applications through pre-defined ICA, RDP, terminal emulation or Web browser connections. HP Device Manager enables you to copy these predefined connection settings from one thin client to others of the same model and operating system type. CAUTION: Before copying the connection
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    5. Enter a name for the template which will be created to store the connection settings. 6. Click the Save as button, enter a name for this template then click OK. Changing Connection Settings 93
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    name of the device with the correct connections in the device tree. The Task Editor will appear. 8. Click OK to apply the task to the client device. 9. The connection settings will be copied from the device and stored in a new template which will appear in the Templates Pane with the name
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    Changing Device Settings The setup configuration of a device can be changed using templates listed on the Settings tab in the Template Pane. Cloning Settings 1. Double-click the _Clone Settings template
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    name of the device with the correct settings in the device tree. The Task Editor is displayed. 6. Click OK to apply the task to the client device. 7. The settings will be copied from the device and stored in a new template which will appear in the Templates Pane with the name you
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    Applying Settings 1. Double-click the _Apply Settings template to display the Template Editor. Changing Device Settings 97
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    2. Click the Edit button. 3. Use the check boxes to indicate which settings to edit. 98 Chapter 5 Common Tasks
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    4. Click Next or click on the settings titles on in the left hand pane to configure individual settings. 5. Once the settings are configured, navigate to the Summary Page. This lists all settings that will be changed by this template. Changing Device Settings 99
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    6. If the changes are correct, click Finish to go back to the Template Editor. 7. Click the Save as button, enter a name for this template, and then click OK. 8. Drag and drop the template on the name of the device with the correct settings in the device tree. The Task Editor will be displayed. 100
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    Configuring Display Settings 1. Select the settings to be modified. 2. Modify the values for each selected setting. Changing Device Settings 101
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    Configuring Network Settings 1. Select the settings to be modified. 2. Modify the values for each selected setting. 102 Chapter 5 Common Tasks
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    Configuring Time Settings 1. Select the settings to be modified. 2. Modify the values for each selected setting. Changing Device Settings 103
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    Configuring Keyboard Settings 1. Select the settings to be modified. 2. Modify the values for each selected setting. 104 Chapter 5 Common Tasks
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    Configuring Mouse Settings 1. Select the settings to be modified. 2. Modify the values for each selected setting. Changing Device Settings 105
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    Configuring Region Settings 1. Select the settings to be modified. 2. Modify the values for each selected setting. 106 Chapter 5 Common Tasks
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    Configuring Internet Explorer Settings 1. Select the settings to be modified. 2. Modify the values for each selected setting. Changing Device Settings 107
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    Configuring Firefox Settings 1. Select the settings to be modified. 2. Modify the values for each selected setting. 108 Chapter 5 Common Tasks
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    Using File and Registry Templates The _File and Registry template is generic in that it consists of a customizable combination of copying files, deleting files, registry changes, running operating system commands and pauses. Customizing this template involves adding, deleting and re-arranging a
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    -Task Item Description FTP Server Select an FTP repository to use. Upload Upload files from the client device to the selected FTP repository. Download Download files from the selected FTP repository to the client device. File Path On Console The path to the files to be copied. File Name
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    device to be executed. Enter the full path name of the command on the client device. If you are using a long file name that contains a space, use quoted strings to indicate where the file name ends and the arguments begin.
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    4. Enter a name for the new template when prompted. 5. A new File and Registry template will be created with all of the sub-tasks of the original templates combined. 112 Chapter 5 Common Tasks
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    Copying Files You can copy files from a device to the FTP Repository, or download files from the console to a device through the FTP Repository. Both are achieved using the _File and Registry template. 1. Select the File and Registry tab
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    3. Click the Add button and select Copy Files. 4. Click OK. 5. Select the FTP Repository to use from the list box. 114 Chapter 5 Common Tasks
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    files task: Upload files from device to FTP Repository, or Download files from console to device through the FTP Repository. 7. information. Additional lines can be added by clicking the Add button. The File Name field supports the use of the wildcards * and ?. For example: * ? com.jar c:\abc\*
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    8. Click OK when you have finished specifying files to be copied. A Copy Files sub-task will be added to the Sub-Task list of the template. 9. Click Save as to save the template with a new name. 10. Drag and drop the template on the device you want to copy files to/from. 116 Chapter 5 Common Tasks
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    scripts, etc. You can enter any command, however it is recommended that these commands are tested on a client device first. NOTE: DOS commands cannot be executed directly on a Windows XP Embedded OS. To execute DOS commands you need to write them to a batch file saved with the suffix .bat, then
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    3. Click the Add button and select Command. 4. Click OK. 5. Specify the command to be executed by clicking in the Command column and entering the appropriate information. 118 Chapter 5 Common Tasks
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    array of supporting technologies that make it easier for script users to script Windows applications. For more information on how to write Windows scripts, see: http://www.msdn.microsoft.com Enter "windows script" as search keywords. To run windows scripts as a command from HP Device Manager
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    be provided by HP Technical Support to help diagnose customer problems. Customers can develop and use their own add-ons, since the technology is based on industry-standard protocols. Applying an Add-on to a Thin Client 1. Download the required add-on from the support section of the HP Web site to
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    2. Run the HP Management Console and select Tools > Repository Management from the menu bar. The Repository Management dialog box will appear. Add-ons 121
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    3. In the Select an element type to display field, select the appropriate Add-ons option from the drop-down list. For this example we will be using a NeoLinux 4 add-on to install Adobe Acrobat Reader to NeoLinux 4 thin clients, so NL4 Add-ons is selected. 122 Chapter 6 Advanced Tasks
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    Add Element to Server - Step 1 dialog box. 5. Click the ... button in the Element Path box to browse to the directory containing the add-on you downloaded in step 1. Select the folder containing the add-on files (in our example it is Adobe_Acrobat_7.0.9-NL4.0.1-6002) then click Choose. The Relay FTP
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    6. Click Next to start copying the add-on files to the relay FTP Repository. A message box will be displayed once the add-on files have been successfully uploaded to the relay FTP Repository. 124 Chapter 6 Advanced Tasks
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    7. Click OK to automatically transfer the add-on files from the relay FTP Repository to the Server Repository. The Repository Management dialog box should now display the name of the add-on in the Elements on Server Repository field. 8. Select the name of the FTP Repository to which you want to
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    fields. Now that the add-on is in the FTP Repository, it can be applied to client devices using a template. 10. Click Close to exit Repository Management. 11. Click on the OS tab for the operating system supported by the add-on. 12. In the Task Templates pane, click the Software Update tab
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    . NOTE: If the add-on is not displayed in the Add-on field, check that you are displaying the Task Templates pane in the correct OS tab (NeoLinux 4 in our example). Add-ons 127
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    15. Click the Save as button and save the template using a name that enables you to easily identify what it does. The Task Templates pane will now display the new add-on template on the Software Update tab. 128 Chapter 6 Advanced Tasks
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    16. To apply the add-on to one or more thin client devices, select the name of the add-on template The Task Editor dialog box will appear. 17. If you want the add-on to be applied to the thin client(s) immediately, click OK. Otherwise you can schedule a time for the add-on to be applied by clicking
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    images to and from supported clients. An image file (.img) is a binary file containing all the data on a thin client's flash storage. HP Device Manager manages images through the Repository Management tool, which also provides utilities to verify image integrity. The Imaging templates for each OS
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    devices, make sure the BIOS settings of the client device from which you want to pull an image are as described in Client BIOS Settings for PXE on page 130. 2. In the Management Console, display the OS tab containing the name of the client in its Device Tree. 3. Select the Imaging tab in the Task
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    box, select the FTP Repository where the image will be stored. 5. Set the Action to Pull PXE image from device. 6. Enter a name for the PXE Image so that you can easily identify it once it is stored in the FTP Repository. 7. If you need to overwrite any files that already exist
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    9. Select the template then drag and drop it on the name of the client in the Device Tree from which you want to pull an image. The Task Editor will appear. Images 133
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    is achieved using the _PXE Imaging template. To push a PXE image to a device: 1. Make sure the BIOS settings of the client device to which you want to push an image are as described in Client BIOS Settings for PXE on page 130. 2. In the Management Console, display the OS tab containing the name of
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    to push to the client in the PXE Image Name field. NOTE: The PXE Image Name field will only list the names of PXE images if the image files have been transferred from the FTP Repository to the Server Repository using the Repository Management tool. However, you can manually enter the name of the
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    and drop the template on the device(s) to which you want to apply the image. The Task Editor will appear. 9. Click OK to apply the task to the device. When the HP Management Agent on the client receives the task, the client will display a warning message indicating that the device will reboot in 15
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    an HP Thin Client The _Clone Image template enables you to clone the image of a device and either store the image for backup or apply it to other devices of the same model type and identical flash storage size. This template does not use a PXE Server. To clone an image: 1. Select the Imaging tab
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    a name for this template, then click OK. A new template will appear in the Task Templates pane. 7. Drag and drop this template on the device whose image you want to clone in the Device Tree. The Task Editor dialog box will appear. 8. Click OK to apply the task to the device immediately
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    after cloning has completed and enter Maintenance Mode. DO NOT turn off the device during this procedure! The client will then reboot again. 11. The Tasks pane in the Management Console will continue to indicate that the task is processing. The cloned image is being compressed. When the task has
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    where it is stored. Updating Images The _Update Image template on each OS tab enables you to apply images to devices without using a PXE Server. To update the image on one or more devices: 1. In the Management Console, display the OS tab containing the name of the client(s) to be updated with the
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    can manually enter the name of the image file in this field if it is not in the Server Repository, as long as it is present in the FTP Repository you have selected in the template. The Image Information box below will provide details of the OS build version and image size for the image whose
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    6. Drag and drop the template on to the device(s) whose image is to be updated. The Task Editor dialog box will appear. 7. Click OK to apply the image update task to the device(s). 142 Chapter 6 Advanced Tasks
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    cloned from a device using the Get Registry template and then modified. Getting Registry Settings HP Device Manager can clone the system registry of a thin client device. The procedure is as follows: 1. Select the OS tab corresponding to the operating system of the device from which you want to get
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    2. Select the File and Registry tab in the Task Templates pane, then double-click on the _Get Registry template to display the Template Editor. 144 Chapter 6 Advanced Tasks
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    3. Click the Add button and enter the name of the registry node from which you want to retrieve settings (e.g. desktop for desktop settings), then click OK. The name of the new node will appear on the Registry tab of the Template Editor. Changing Registry Settings 145
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    4. In the Save result as template field, enter a name for the template which will be created to store the result. 146 Chapter 6 Advanced Tasks
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    5. Click Save as and enter a name which indicates the purpose of this template (get desktop settings). 6. Click OK and the new template will appear in the Task Templates pane. Changing Registry Settings 147
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    7. Drag and drop this template on the device in the Device Tree from which you want to get registry settings. The Task Editor dialog box will appear. 148 Chapter 6 Advanced Tasks
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    8. Click OK to apply the task to the device immediately. The registry settings will be retrieved from the device and stored in a new template in the Task Templates pane. Its name will be the one which you specified in step 4. 9. To view the retrieved registry settings, double-click on the result
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    2. If you are editing a previously generated _Get Registry task result template, double-click the name of that template, then double-click Registry in the Sub-Task box. 150 Chapter 6 Advanced Tasks
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    3. If you need to create a new template, double-click the _File and Registry template to display the Template Editor, then click the Add button. Select Registry in the Sub-Task Chooser, then click OK. 4. The Configure Registry Sub-Task dialog box will be displayed enabling you to edit registry
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    ● You can edit the contents of the Registry Tree using the four buttons at the bottom of the box. Add Key Add Value Rename Delete This enables you to add a new key under the currently selected item. This enables you to add a value to the selected key. This enables you to rename the selected item.
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    Value Name Displays the name of the registry key. Double-click in this field to edit it. Value Data Displays the data for the registry key value. Double-click in this field to edit it. ● The Action to Perform options determine whether the key is added or deleted. If Add Key is selected, the
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    Manager until the agent on the device reports to the HP Management Server properly. The primary use of this feature is if the device is not working and needs a new image. An image can be pushed to the device using a template. Another way to use this feature is to Wake On LAN a device
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    . This device will appear as turned off, but you can still interact with the device. For example, you can use Send Task to send a new Imaging template to the device, or Wake on LAN to attempt to start up the device. Adding Devices Using MAC Addresses 155
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    Configuring Agents The Agent templates enable you to set agent parameters and update the agent version. Setting Agent Parameters The _Configure Agent template enables you to specify how often it pulls tasks from the Management Gateway, set the delay scope, and specify the type of log information
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    devices. Agent update files must be added to an FTP Repository using Repository Management before they can be applied to client devices. 1. Double-click the _Update Agent template on the Agent tab of the Template Pane. 2. Specify the location of the Agent update files by selecting
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    3. Click the Verify Files On FTP button to check whether the correct Agent files are located on the specified FTP Repository. 4. Click Save as to save the template with a new name. 5. Drag and drop the template on the device(s) you want to update. 158 Chapter 6 Advanced Tasks
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    7 Configuration Management User Management Each user account can have customized permissions, according to their level of need. These are assigned through the user groups system. Adding Users 1. Display the Tools menu from the Console's menu bar and select User Management. User Management 159
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    a Username for the new user and specify a Password. Click OK to create the new user. 4. Refer to the relevant section below in order to add the new user to a user group. Note that the user must be added to a group before it has any permissions to use HP Device Manager. This user name can be used to
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    2. Select the Member Of tab. 3. Click Add to add the user to a new group, or Delete to remove the user from the selected group. Changing a User's password 1. In the User Management dialog box, right-click on the name of the user whose password needs to be changed. User Management 161
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    from the pop-up menu. 3. Enter the New Password for the user, then re-enter it in the Confirm Password field. 4. Click OK to finish. NOTE: When you log in as root for the first time, it is strongly recommended that you change the password from the default. 162 Chapter 7 Configuration Management
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    can be used to control user permissions in HP Device Manager. 1. Display the Tools menu from the Console's menu bar and select User Management. 2. Select the Groups tab. 3. Click Add to add a new group. This group can now be assigned a set of permissions, and then users can be assigned to this
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    Privileges tab. 4. Select the permissions you wish to assign to the group. 5. Click OK to finish. Assigning Users to Groups 1. Right-click the group you wish to modify in the Groups tab of the User Management dialog box. 2. Select Properties in the pop-up menu. 164 Chapter 7 Configuration Management
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    3. Select the Users tab. 4. Use the Add and Delete buttons to modify the members of this group. 5. Click OK to finish. User Management 165
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    with LDAP and Active Directory Users and Groups in an Active Directory, or other LDAP servers, can be used to log in to HP Device Manager. This allows reuse of existing login accounts and also simplifies the management of who has administrative privileges with Device Manager. Configuration
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    2. In the Configuration Management dialog box, select User Authentication in the left pane. 3. In the >/certsrv/certcarc.asp. ● Java Keystore: A hpdmcert.key file from a previous HP Device Manager installation, or other Java Keystore file, can be imported. 7. In the Server Type
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    ,dc=com ◦ o=company,c=US ● Specify the RDN Attribute. The RDN (Relative Distinguished Name) attribute is the LDAP attribute that specifies the login name of the user. Common values for this include sAMAccountName (Active Directory), UID, and CN. 168 Chapter 7 Configuration Management
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    LDAP supports anonymous search, a search user must be specified. Leave the Username and Password blank to use the anonymous user. This Domain Controller, open Active Directory Users and Computers, and double-click the search user. On the General tab of this Properties window is shown the Display Name
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    To open the Import Tool: 1. Display the Tools menu from the Console menu bar and select User Management. 2. Click the Import from LDAP button. The Import Users and Groups dialog box allows a User or Group to be located via Browse and Search. The properties of a LDAP object can be evaluated with the
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    To browse for a User or Group: 1. The Import Users and Groups dialog box opens in Browse mode. A tree of LDAP objects is shown in the left side of the dialog box. 2. Directories can be If so, a blue Show 20 more entry will be present. Click Show 20 more to show more results. User Management 171
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    Users and Groups dialog box. 2. The Base DN is the starting point from which the search will be run. All searches will be done recursively from this origin. 3. The Query allows the specification comparison for Value *[email protected] will match all users with a UID that end with [email protected].
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    for more information about browsing the search results. 5. Adding a User or Group to be Imported: 1. Locate the User or Group, either by Browse or Search. 2. Add the User or Group by either: ● Double-clicking the User or Group. OR ● Click the User or Group and click the Add button near the bottom
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    the Show Attributes button. 3. If desired, this object can be added to the User/Group to Import list by clicking the Add button. Import Users or Groups: 1. Locate the Users or Groups with Browse or Search. 2. Add the User or Group. 3. Click the Import button in the lower right corner. The imported
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    or different parts or accounts of the same FTP server. Click Add to configure a new server. 4. Enter a repository name to be used by HP Device Manager to refer to the new repository, then click OK. 5. Fill in the Server Address, Username, Password and Path settings. For example: FTP Repositories 175
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    will be stored at /home/john/ndm/ where /home/john is the default login directory of user john. 6. You can click Test if you want to try the connection to the server. If there is a problem, click Undo Changes to recover the last saved settings. 7. If you want this Repository to be
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    list, then click the Set Default button. ● Auto Mapping The HP Management Server will find the corresponding FTP server for each device according to the mapping defined in the FTP Mappings definitions. ● Use Specific FTP You choose a specific FTP server for each template. FTP Repositories 177
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    tool automatically maps each and every client device to the nearest and most convenient FTP server. This allows the administrator to send tasks to a large was assigned: ● Blue Automatic mapping (factory default settings). The HP Management Server assigns an FTP server to each device depending on
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    . NOTE: An administrator can change the FTP settings of a device or a subnet at any time. The administrator can also change the default FTP server and that will affect all the devices that use this option. NOTE: HP Device Manager will automatically map any new device added to the network
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    ● Blue Automatic mapping (factory default settings). The HP Management Server assigns an FTP server to each subnet administrator to easily find a particular device or to see certain aspects. You can filter these mappings so that the administrator can manage both the general and the specific
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    On both the Device FTP Mapping and the Subnet FTP Mapping tabs, click Filter to display a dialog box which enables you to filter the listing in various ways. Choose one of the filtering options then click OK. FTP Mappings 181
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    Grouping Property Name Grouping properties can be used in grouping schemes for grouping devices. 1. Select Tools > Configuration from the Console's menu bar. 2. In the Configuration Management dialog box, select the Grouping Property Name item in the left-hand tree pane. 3. Enter the name of the
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    Policy Setting. These are described in the following sections. Valid Time and Timeout The Valid Time and Timeout options enable you to set the duration HP Device Manager will wait for the execution of tasks. You can also specify the start and end time of working hours during which
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    Device Manager will not execute tasks. Clicking in an option field will cause the Description box to display a short description of that option. 1. Select Valid Time and Timeout in the left-hand tree pane of the Configuration Management dialog box. 2. Set the time, in minutes, for each category:
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    Write Filter Policy Setting The Write Filter Policy Setting options enable you to specify how the Enhanced Write Filter on XPe devices affects tasks. 1. Select Write Filter Policy Setting in the left-hand tree pane of the Configuration Management dialog box. 2. Choose one of the three policy options
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    selecting the Task Settings item in the left-hand tree pane. The PXE Image option enables you to show progress information for PXE image tasks. The VNC Access Password fields enable you to specify a password that must be supplied to enable shadowing. Note that these fields cannot be blank. If the
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    The Status Walker configuration options enable you to specify the walking group size, timeout and retry times, and specify the user name and password for three telnet configurations. Select Tools > Configuration from the Console's menu bar to display the Configuration Management dialog box, then
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    HP Device Manager gateways and agents on the network, a security problem may occur due to the improper usage of the Management Server. To overcome this, HP dialog box. 2. Enter your user Password then click OK. The Key Management window will appear. 188 Chapter 7 Configuration Management
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    initial key. HP recommends that user passwords contain: ● at least eight characters ● letters of both upper and lower cases ● numbers and punctuations as well as letters To export all Authentication Key(s): 1. Click the Export All Key(s) button in the Key Management window
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    and confirm the KeyStore password. 4. In the Create KeyStore Password dialog box, enter a KeyStore Password and confirm the password in the Re-enter Password field. 5. Click the OK button. To import Authentication Key(s): 1. Click the Import Key(s) button in the Key Management window to display the
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    maintain the acknowledge status of a gateway which is specified by the user from the Management Console. When a gateway is discovered by the Management unless the gateway is acknowledged. To control Gateway access manually: 1. Select Tools > Authentication Management > Device Management Gateway
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    2. Enter your password then click OK. The Device Management Gateway Access Control window will appear. 3. Select a gateway from the Gateway Access Control List, then click the Acknowledge or Ban button to recognize or ban the selected gateway. NOTE: If the Manually control Gateway access option is
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    Report Management Adding a Report Template To add a report template: 1. Select Tools > Report Management from the Console's menu bar to display the Report Management window. Report Management 193
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    box will prompt you to input a report template name. 3. Click OK to open the Edit Report Template window. In the Edit Criteria field, click the ... button to open the Choose Criteria Key window. Select a criteria key in the Candidate Criteria Key List. After you have made the selection, click OK
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    4. In the Edit Criteria field, select or enter the criteria conditions in the two drop-down lists. Report Management 195
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    5. Click Add to add the criteria into the Criteria List below, or you can select an existing criteria then click Update to renew the restricted condition. NOTE: The Report Template can contain several criteria and each criteria could have one of two kinds of relationships: Satisfy All Criteria or
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    import a report plug-in file: 1. Click Import in the Report Management window, then select a plug-in file (*.jar). 2. Click Import Plug-in File to import the file and return to the Report Management window. A new report type is added to the Report Types list. You can
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    Generating a Report Using a Report Template To generate report using a report template: 1. In the Report Management window, select a report type from the Report Types list and all the report templates belong to the selected type will be displayed in the Report Templates
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    2. Select a template from the list then click Edit, or double-click on the template to view the template's content. 3. Click Generate Report to preview the report. Report Management 199
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    as a new tab with a new template in the Template Pane. Removing a Template Plugin To remove a Template Plugin: 1. In the Template Plugin Management window, select a record and click the Uninstall button. 2. You will be prompted to confirm that you want to uninstall the selected template. Click Yes
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    software components, system images, diagnostic tools and agent files. Each of the individual items stored in the Repository is referred to as an element. Once elements are stored in the Repository, they can be applied to client devices using templates. The HP Management Repository actually resides
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    Creating an FTP Repository To create an FTP Repository: 1. If the FTP Repository Wizard is not displayed already, select Tools > Configuration in the Console's menu bar, select FTP Repositories in the left-hand tree pane, then click the Launch FTP Wizard button in the top-right corner. The Welcome
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    2. Click Next to display the FTP Repository Name screen. 3. Enter a name to identify this FTP Repository in the FTP Repository Name field. Configuring the Repository 203
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    IP address or hostname of the server on which the FTP Repository is to be created. Enter the User Name and Password for the server to enable HP Device Manager to access it. The User Name and Password must have write permissions for the server. Enter a directory on the FTP server that will be used
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    6. When you have entered all of the details for the FTP Repository, click Next to create it. 7. Click Finish to close the FTP Repository Wizard. The FTP Repository is now ready for you to add elements to it using the Repository Management tool as described in Adding Elements to the Repository on
  • HP T5720 | HP Device Manager User Manual - Page 216
    can be applied to clients. NOTE: When importing an element into the HP Management Repository, a the Console using a template (for example, an image file), are placed in the FTP Repository specified in Repository using the Repository Management tool's Download button, then transfer the element from
  • HP T5720 | HP Device Manager User Manual - Page 217
    2. Select Tools > Repository Management from the Management Console's menu bar. The Repository Management dialog box will appear. Adding Elements to the Repository 207
  • HP T5720 | HP Device Manager User Manual - Page 218
    3. In the Select an element type to display field, select the appropriate element option from the drop-down list. 4. Click the Add from local file button to display the Add Element to Server - Step 1 dialog box. 208 Chapter 8 Repository Management
  • HP T5720 | HP Device Manager User Manual - Page 219
    5. Click the ... button in the Element Path box to browse to the directory containing the element you downloaded in step 1. The Relay FTP Repository field will display the name of the FTP Repository to use for relaying element files. You can change this
  • HP T5720 | HP Device Manager User Manual - Page 220
    7. Click OK to automatically transfer the element files from the relay FTP Repository to the Server Repository. The Repository Management dialog box should now display the name of the element in the Elements on Server Repository field. 8. Select the name of the FTP Repository to which you want to
  • HP T5720 | HP Device Manager User Manual - Page 221
    be listed in both the Server Repository and FTP Repository fields. Now that the element is in the FTP Repository, it can be applied to client devices using the appropriate task template. Adding Elements to the Repository 211
  • HP T5720 | HP Device Manager User Manual - Page 222
    Persistent Write Operation on NeoLinux 4.x Devices NeoLinux 4.x devices use three related file systems which are mounted as follows: / /writable /.fs/org Normally a user will perform all work under / or /writable, which are mounted as readable and writable when the system starts up. The file system
  • HP T5720 | HP Device Manager User Manual - Page 223
    2. Double-click the _File and Registry template to display the Template Editor. 3. Click the Add button and select Command. 213
  • HP T5720 | HP Device Manager User Manual - Page 224
    4. Click OK to display the Execute Command Sub-Task dialog box. 5. Check the chroot /.fs/org check box at the bottom of the dialog box in order to change the root directory to /.fs/org. The Mount to writable option will then be available. Check this box as well. Any commands you specify in this
  • HP T5720 | HP Device Manager User Manual - Page 225
    B Status Walkers HP Device Manager has two integrated tools that monitor and record the performance of the devices: Status Walker and Status Snapshot. The Status Walker The Status
  • HP T5720 | HP Device Manager User Manual - Page 226
    NOTE: The Status Walker option is only available for Windows gateways. 1. Display the Tools menu from the Console's menu bar and select Status Walker to display the following dialog box. 216 Appendix B Status Walkers
  • HP T5720 | HP Device Manager User Manual - Page 227
    2. Click Add to create a new walking schedule, or Edit to modify an existing one. The Schedule Editor dialog box will appear. The Status Walker 217
  • HP T5720 | HP Device Manager User Manual - Page 228
    3. Select the name of the scope to use in the Walk the Scope drop-down menu, or select Edit to define a new scope. Selecting Edit will display the Scope Management dialog box which enables you to add, edit or remove scopes. 218 Appendix B Status Walkers
  • HP T5720 | HP Device Manager User Manual - Page 229
    4. Click the Add button and enter a name for the new scope. Click OK to display the Scope Editor dialog box. Specify the IP address range in the Current Item fields, then click Add to add it to the list box on the left. Click OK when you have finished defining scopes. Click Close in the Scope
  • HP T5720 | HP Device Manager User Manual - Page 230
    Selecting a Finished walking task then clicking the View button will display the status of devices found. 220 Appendix B Status Walkers
  • HP T5720 | HP Device Manager User Manual - Page 231
    The Status Walker 221
  • HP T5720 | HP Device Manager User Manual - Page 232
    > Configuration from the Console's menu bar to open the Configuration Management window. 2. Select the Status Walker Configuration item in the left-hand tree , 2nd and 3rd Telnet by typing in a Username and Password for each one of them. 7. Click Apply to save the settings. 8. Click OK. 222
  • HP T5720 | HP Device Manager User Manual - Page 233
    on the server to be displayed when the tool is opened. This tool does not work in real time. The Status Snapshot settings allow the administrator to schedule the walk and set the frequency. 1. Display the Tools menu from the Console's menu bar and select Status Snapshot. The Status Snapshot dialog
  • HP T5720 | HP Device Manager User Manual - Page 234
    2. Click Add to create a new status snapshot schedule, or Edit to modify an existing one. The Schedule Editor dialog box will appear. 3. Schedule the status snapshot task by specifying its Frequency and the Start Time. 4. Click OK. 5. Click Close. The results of the scheduled status snapshot tasks
  • HP T5720 | HP Device Manager User Manual - Page 235
    Selecting a Finished status snapshot task then clicking the View button will display information about the devices found. The Status Snapshot 225
  • HP T5720 | HP Device Manager User Manual - Page 236
    226 Appendix B Status Walkers
  • HP T5720 | HP Device Manager User Manual - Page 237
    The following table lists the error codes which may be generated by HP Device Manager and explains their meaning. 0 Success. 1 Could not to Agent. 201 Image size larger than flash size. 202 Cannot connect to FTP Server. 203 Login error. 204 Image file does not exist. 205 Image file transfer failed.
  • HP T5720 | HP Device Manager User Manual - Page 238
    does not exist). 311 Failure downloading image file from FTP server. 312 Failure downloading MD5 file from FTP server. 313 Invalid image file size. 14000022 Unknown Error. 14000032 Time out. 14000042 Service terminated. 14000052 Unsupported task. 14000062 Allocate memory blocks error. 14000072 Child
  • HP T5720 | HP Device Manager User Manual - Page 239
    14001012 Registry path is empty. 14001022 Registry path is invalid. 14001032 Open HKEY_CURRENT_USER failure. 14001042 Registry task is empty. 14001052 Unknown registry type. 14001062 Open key failure. 14001072 Enumerate value failure. 14001082 Delete registry item failure. 14001092 Delete registry
  • HP T5720 | HP Device Manager User Manual - Page 240
    user. 14004072 Registry value is too long. 14004082 Get registry value failure. 14004092 Registry results overflowed. 14004102 No VNC password. 14004112 Set VNC password found. 14007012 Invalid Write Filter. 14007022 No Write Filter driver found. 14007032 Write Filter error. 14007042 Write Filter
  • HP T5720 | HP Device Manager User Manual - Page 241
    . 14020022 Open description file error. 14020032 Cloning failed because of missing parameters from Linux side. 14020042 Description file's format is not correct. 14020052 Create description file error. 14020062 Image info from task is different to info from description file on FTP Server. 14020072
  • HP T5720 | HP Device Manager User Manual - Page 242
    partition. 14020272 The target partition is too large for the specified image. 14020282 Could not access the specified URL. 14020292 Streaming data to directory error. 14020492 Get resume error. 14020502 User not accepted. 14020512 Password not accepted. 14020522 Create directory error. 14020532
  • HP T5720 | HP Device Manager User Manual - Page 243
    Invalid file path name. 14021003 Cannot create file. 14021004 Cannot run programs. 14021007 Cannot get platform type. 14021008 Cannot allocate memory. 14021009 Cannot get FTP address from registry. 14021010 Cannot set platform type. 14021011 Invalid parameter. 14021012 Cannot open existing file
  • HP T5720 | HP Device Manager User Manual - Page 244
    14021013 Time out to wait for a thread. 14021014 File size read does not match its actual size. 14021015 Cannot crack FTP URL. 14021016 Server not using FTP. 14021017 Connection open failed. 14021018 Cannot connect to server. 14021019 No file found on server. 14021020 No available space on storage
  • HP T5720 | HP Device Manager User Manual - Page 245
    . -119 Failed to retry connection. -120 Connection is refused by peer. -121 Bad transfer type. -122 Invalid parameter for dir command. -123 Failed to malloc memory. -124 PWD command failed. -125 CWD command failed. -126 RMD command failed. Error Codes 235
  • HP T5720 | HP Device Manager User Manual - Page 246
    not available. -150 Failed to rename. -151 Glob is failed. -152 Failed to set keepalive. -153 Disconnected by FTP server when login in. -154 Invalid user. -155 Invalid password. -156 Failed to login. -157 Invalid relay from server. 236 Appendix C Error Code Reference
  • HP T5720 | HP Device Manager User Manual - Page 247
    -158 Connection is closed by peer. -159 Not connected. -160 Cannot start data transfer. -161 Failed to transfer data. -162 PORT command failed. -163 PASV command failed. -164 UTIME command failed. -165 UTIME command is not available. -166 HELP command failed. -167 Failed to delete local file. -168
  • HP T5720 | HP Device Manager User Manual - Page 248
    find the file type. -191 Is not a directory. -192 Recursion limit is reached. -193 Control socket is timeout. -194 Data socket is timeout. -195 User canceled the FTP task. -1000 Invalid XML format. -1001 Invalid XML version. -1002 Failure executing clone task. -1003 Unknown task ID. -1004 Unknown
  • HP T5720 | HP Device Manager User Manual - Page 249
    file. -1404 Failed to receive reply from server. -1405 Failed to set FTP mode PASV. -1406 Server reply is invalid. -1407 Failed to change current working directory . -1410 Failed to resume getting a file. -1411 User name error. -1412 Password error. -1413 Failed to create directory. -1414 Failed
  • HP T5720 | HP Device Manager User Manual - Page 250
    after reboot). -2008 Failure opening VNC password file. -2009 Failure setting VNC password. -2010 Failure connecting to configuration daemon. -2015 Failure getting update information from setup.conf. -2016 Network connection failure. -2017 Failure downloading *.hdr file. -2018 Update cannot
  • HP T5720 | HP Device Manager User Manual - Page 251
    A grouping scheme with the same alias already exists. -20007 An IP walking scopes with the same name already exists. -20008 A user with the same name already exists. -20009 A user group with the same name already exists. -20010 An FTP Repository with the same name already exists. -20011 Fail to send
  • HP T5720 | HP Device Manager User Manual - Page 252
    user password 161 client BIOS settings, PXE 130 client discovery DHCP tag 41 discover agent 37 management agent broadcast 37 manual configuration 42 walking with IP list 40 walking with IP range 38 client, discovering 37 cloning device settings 95 image from thin client 28 Linux server 29
  • HP T5720 | HP Device Manager User Manual - Page 253
    device tree 48 in systray 26 images cloning from thin client 137 pulling from client 131 pushing to client 134 repository management 130 updating 140 import authentication key 190 report plug-in file 197 users and groups 169 installation administrator password 24 procedure 12 system requirements
  • HP T5720 | HP Device Manager User Manual - Page 254
    devices 212 Neoware, legacy client BIOS settings 130 network checking connection status 67 configuring settings 102 requirements 10 O opening VNC viewer 84 OS tabs 3 overview 1 overview, system structure 1 P parameters setting agent 156 task 183 password, setting during installation 24 permissions
  • HP T5720 | HP Device Manager User Manual - Page 255
    TCP ports required 10 technical support 5 template FTP repository manual 6 time, configuring settings 103 timeout 183 toolbar, console 46 tools menu, management console 43 troubleshooting images 140 user management 159 users adding 159 assigning to groups 160, 164 authentication 166 changing password
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HP Device Manager 4.
x
User Manual