HP TC1000 Compaq Tablet PC TC1000 Series Getting Started Guide
HP TC1000 - Compaq Tablet PC Manual
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- HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 1
b Getting Started Compaq Tablet PC TC1000 Document Part Number: 280128-001 November 2002 This guide explains how to set up your hardware and software, begin using the tablet PC and an optional tablet PC keyboard, troubleshoot problems, and contact customer support if you need assistance. The last - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 2
Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies. Compaq is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 3
Using This Guide This preface explains how to interpret the symbols and text styles in your tablet PC documentation. Warnings, Cautions and Notes Warnings and cautions contain important information that can protect you, your work, and your system. Always read warnings and cautions. Notes contain - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 4
Guide Text Styles Some text in your tablet PC documentation is styled typographically to help you interpret the information it contains. For example, keyboard keys are styled like this: shift. Buttons that display on the screen are styled like this: Next button . Unless you are instructed to do so, - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 5
1-2 Opening the Portfolio 1-3 Opening the Tablet PC and Keyboard 1-5 Inserting the Battery Pack 1-6 Setting Up the Tablet PC and Keyboard as a Notebook 1-10 Connecting the Tablet PC to External Power . . . . . 1-14 Turning On the Tablet PC 1-16 Setting Up the Pen 1-17 Before You Begin 1-17 - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 6
2-2 Accessing Operating System Documentation 2-2 Protecting the Tablet PC Against Viruses 2-3 Obtaining Modem and Network Information 2-3 Installing Optional Software 2-3 Using the Documentation Library CD 2-5 Opening the Documentation Library CD 2-5 Selecting a Guide 2-6 Finding a Topic - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 7
Pen Battery Need Replacing 3-5 Is the System Unresponsive 3-6 Is an External Device Not Working 3-7 Are You Using All Available Documentation?. . . . . 3-7 Is Software Functioning Abnormally 3-8 Contacting Compaq 3-9 Preparing to Call Technical Support 3-10 Taking the Tablet PC to a Service - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 8
Hard Drive Bay . . 4-14 Back: Battery Bay 4-15 Back: Memory and Mini PCI Compartment 4-16 Back: Labels 4-17 Back: Tilt Feet and Pad Feet 4-18 Additional Tablet PC Standard Components 4-19 Documentation and QuickRestore CDs 4-19 Cord, Cables and Pen Battery 4-20 Adapters and Accessories 4-21 - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 9
run the tablet PC on the battery pack while you are setting up or modifying system software. 3. Position the tablet PC and keyboard so the system can be used as a notebook. 4. Connect the tablet PC to external power. 5. Turn on the tablet PC. To set up the pen and the tablet PC software, proceed to - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 10
To set up the tablet PC, tablet PC keyboard, and battery pack, you need the: 1 Portfolio containing the tablet PC and the tablet PC keyboard 2 Battery pack 3 AC adapter 4 Power cord ✎ If you are setting up the tablet PC without a tablet PC keyboard, see "Setting Up Tablet PC Hardware with a Standard - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 11
not detach it. The portfolio protects the screen and keyboard during the setup process. Unzipping the Portfolio 1. Place the portfolio containing the tablet PC and keyboard on a flat surface near an electrical outlet. 2. Unzip the portfolio completely. Unzipping the portfolio Getting Started 1-3 - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 12
Setting Up the Tablet PC Opening the Portfolio Open the portfolio so that it lies flat. Opening the portfolio 1-4 Getting Started - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 13
Setting Up the Tablet PC Opening the Tablet PC and Keyboard The tablet PC and keyboard ship latched in the closed position. To open the tablet PC and keyboard without detaching the tablet PC from the keyboard: 1. Turn the assembly (the portfolio, tablet PC, and keyboard) so the empty side of the - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 14
Setting Up the Tablet PC Inserting the Battery Pack You will insert the battery pack into the back of the tablet PC. 1. To position the assembly (the portfolio, tablet PC, and tablet PC keyboard) for the insertion: a. Turn the assembly so the tablet PC screen and the empty side of the portfolio face - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 15
Setting Up the Tablet PC b. Tilt the assembly toward the left side of the portfolio until the tablet PC screen is face down and the keyboard is perpendicular to the tablet PC. Tilting the assembly so the screen is face down Getting Started 1-7 - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 16
Setting Up the Tablet PC 2. Align the 2 rectangular tabs 1 on the battery pack with the 2 rectangular alignment slots 2 on the battery bay of the tablet PC. Aligning the battery pack tabs with the battery bay alignment slots 1-8 Getting Started - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 17
slots on the battery bay of the tablet PC 1. 4. Tilt the battery pack downward until it snaps into place 2. Inserting the battery pack The battery pack begins to charge as soon as the tablet PC is connected to external power. Instructions for connecting the tablet PC to external power are provided - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 18
Setting Up the Tablet PC Setting Up the Tablet PC and Keyboard as a Notebook To set up the tablet PC and keyboard like a notebook: 1. With the tablet PC keyboard perpendicular to the tablet PC and facing away from you (as shown below), tilt the keyboard downward until the keyboard is lying flat and - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 19
Setting Up the Tablet PC 2. Turn the assembly so the keyboard and the back of the tablet PC face you. Turning the assembly so the keyboard and the back of the tablet PC face you Getting Started 1-11 - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 20
Setting Up the Tablet PC 3. Rotate the tablet PC on the rotation disc counterclockwise until it snaps into place facing the keyboard. Rotating the tablet PC toward the front of the keyboard 1-12 Getting Started - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 21
Setting Up the Tablet PC 4. To tilt the tablet PC screen to a comfortable viewing angle, gently push back on the top of the tablet PC. Adjusting the tablet PC screen Getting Started 1-13 - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 22
the Tablet PC Connecting the Tablet PC to External Power Ä CAUTION: To prevent file corruption and be sure that the correct drivers load, do not turn on the tablet PC for the first time while it is docked in an optional tablet PC docking station. To connect the tablet PC to external AC power using - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 23
into the AC adapter 2. When the tablet PC receives AC power: ❏ The AC adapter light 3 turns on. ❏ The battery pack begins to charge and the battery light 4 turns on. When the battery pack is fully charged, the battery light turns off. Plugging the power cord into the AC adapter and an electrical - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 24
1. When the tablet PC is on: ■ The power/standby light 2 turns on. ■ You are prompted to begin software setup. Instructions for software setup are provided in "Setting Up the Software," later in this chapter. Before beginning software setup, Compaq recommends that you set up the tablet PC pen so you - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 25
the pen battery into the pen. 2. Prepare to enter information with the pen. 3. Calibrate the pen for your personal use. Before You Begin To set up the pen, you will need the pen 1 and the AAAA pen battery 2. Both are included with the tablet PC. Identifying the pen and the pen battery Getting - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 26
Setting Up the Tablet PC Inserting the Pen Battery To insert the pen battery into the pen: 1. To open the pen, unscrew the pen tip end of the pen barrel from the pen tether eyelet end of the pen barrel. (The circuit board in the pen tip end of the pen is visible.) Opening the pen 1-18 Getting - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 27
Setting Up the Tablet PC 2. Insert the AAAA battery included with the tablet PC into the tether end of the pen with the positive pole (+) facing outward (toward the pen tip) 1. Inserting the pen battery 3. To close the pen, screw the pen tether eyelet end of the pen barrel onto the pen tip end of - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 28
Pen Identifying the Pen Tip and Pen Button The pen interacts with the tablet PC whenever the tip of the pen 1 is within 0.5 inch (1.27 cm) from the screen. The pen button 2 emulates the functions of the buttons on an external mouse. Identifying the pen tip and pen button Holding the Pen Hold the pen - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 29
tip. ■ To write with the pen, write on the screen with the tip of the pen. ■ To press a pen-activated button, tap the button with the tip of the pen. ■ To reactivate the pen, tap the pen tip anywhere on the tablet PC screen. (To extend the life of the pen battery, the pen becomes inactive if it does - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 30
the Tablet PC Calibrating the Pen The pen can function at the default calibration or at a calibration set by another user. However, Compaq highly recommends that you use the pen only while it is calibrated to your personal handwriting and mouse action motions. Calibration optimizes pen performance - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 31
Setting Up the Tablet PC Using the Pen Holder To protect the pen when you are not using it, insert the pen, tip first, into the pen holder on the tablet PC. Inserting the pen into the pen holder Getting Started 1-23 - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 32
first time. Before responding to the prompt and proceeding through the online instructions, read the following caution and other installation information. Ä CAUTION: To prevent file corruption and be sure that the correct device drivers install, during software setup: ■ Do not unplug the tablet PC - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 33
software setup. They will not occur during standard Windows startups. Turning Off the Tablet PC Turn off the tablet PC by following the Windows shutdown procedure: Select Start > Shut Down > Shut down. If the tablet PC does not respond to the Windows shutdown procedure, see the "Is the System - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 34
power supply or an electrical storm: ■ Plug the tablet PC power cord into an optional, high-quality surge protector. ■ Provide surge protection on the cable that connects the modem to the telephone line. ■ During an electrical storm, run the tablet PC on battery power or shut down the tablet PC - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 35
safety information in the Safety & Comfort Guide. The Safety & Comfort Guide is provided on the Compaq Web site at http://www.compaq.com and on the Documentation Library CD included with the tablet PC. For information about using the Documentation Library CD, see Chapter 2, "Using the Documentation - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 36
, do not run the tablet PC on the battery pack while you are setting up or modifying system software. 3. Connect the tablet PC to external power. 4. Connect an optional USB keyboard to the tablet PC so the keyboard can be used during software setup. During software setup you are prompted to - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 37
Begin To set up the tablet PC and battery pack, you need the: 1 Portfolio containing the tablet PC 2 Battery pack 3 AC adapter 4 Power cord To set up the tablet PC software, you will also need an optional standard USB keyboard. Identifying setup hardware (AC adapters and power cords vary by region - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 38
the portfolio, but do not detach it. The portfolio protects the screen during the setup process. Unzipping the Portfolio 1. Place the portfolio containing the tablet PC on a flat surface near an electrical outlet. 2. Unzip the portfolio completely. Unzipping the portfolio 1-30 Getting Started - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 39
Setting Up the Tablet PC Opening the Portfolio Open the portfolio so that it lies flat. Opening the portfolio Getting Started 1-31 - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 40
Setting Up the Tablet PC Inserting the Battery Pack You will insert the battery pack into the back of the tablet PC. 1. If the tablet PC is front side up, turn the tablet PC over so that it is front side down. Positioning the tablet PC for the battery pack insertion 1-32 Getting Started - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 41
Setting Up the Tablet PC 2. Align the 2 rectangular tabs 1 on the battery pack with the 2 rectangular alignment slots 2 on the battery bay of the tablet PC. Aligning the battery pack tabs with the battery bay alignment slots Getting Started 1-33 - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 42
slots on the battery bay of the tablet PC 1. 4. Tilt the battery pack downward until it snaps into place 2. Inserting the battery pack The battery pack begins to charge as soon as the tablet PC is connected to external power. Instructions for connecting the tablet PC to external power are provided - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 43
Standard USB Keyboard To connect an optional standard USB keyboard to the tablet PC, swivel the cover that protects tablet PC connectors downward, then connect the keyboard cable to the USB connector on the tablet PC. For additional USB keyboard information, refer to the documentation included with - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 44
the Tablet PC Connecting the Tablet PC to External Power Ä CAUTION: To prevent file corruption and be sure that the correct drivers load, do not turn on the tablet PC for the first time while it is docked in an optional tablet PC docking station. To connect the tablet PC to external AC power using - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 45
and into the AC adapter 2. When the tablet PC receives AC power: ❏ The AC adapter light 3 turns on. ❏ The battery pack begins to charge and the battery light 4 turns on. When the battery pack is fully charged, the battery light turns off. Plugging the power cord into the AC adapter and an electrical - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 46
Setup After you have turned on the tablet PC, follow the instructions under "Setting Up the Pen" and "Setting Up the Software" earlier in this chapter. Compaq recommends that you set up the Tablet PC pen before setting up software so you can use the pen during software setup. 1-38 Getting Started - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 47
2 Beginning to Use the Tablet PC Selecting Regional Settings All the regional settings, such as time and keyboard language, that you skipped or set during software setup can be set or changed in the operating system. Supplementary settings, such as date and currency formats, can also be set. To - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 48
, select My Computer > Local Disk (C:) > COMPAQ > Tour. Accessing Operating System Documentation Basic information about the Microsoft Windows XP Tablet PC Edition operating system is provided in the printed Windows XP Tablet PC Edition Start Here guide included with the tablet PC. More detailed - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 49
expose the tablet PC to computer viruses. Computer viruses can disable the operating system, your applications, or your utilities or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and, in most cases, repair any damage they have caused. Compaq strongly - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 50
to the Documentation Library CD, the following information may be helpful: Ä CAUTION: To prevent file corruption and be sure that the correct drivers are installed, install software only when the tablet PC is connected to external power through the AC adapter or an optional docking station. (Do not - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 51
Tablet PC Using the Documentation Library CD Instructions for using the tablet PC system are provided on the Documentation Library CD included with the tablet PC. To access the information, insert the CD, label side up, into an optical drive in the MultiBay of an optional tablet PC docking station - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 52
travel). ■ Upgrading memory. ■ Power and environmental specifications. ■ Using Standby and Hibernation and selecting power preferences. Software Guide ■ Using the Q Menu and such tablet PC system utilities such as Desktop Profile Manager, Intelligent Manageability, Compaq Diagnostics, and - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 53
Using a preinstalled wireless LAN Mini PCI board. Compaq WLAN Mini PCI User Guide ■ Solving tablet PC problems yourself.* ■ Getting help from Compaq.* Troubleshooting ■ Governmental approvals and safety information. ■ Protecting the system from static electricity. Regulatory and Safety Notices - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 54
to Use the Tablet PC Using Portfolios To protect the tablet PC screen, Compaq recommends that you use or transport the tablet PC with a portfolio attached. A slim portfolio that protects the tablet PC or the tablet PC attached to an optional keyboard is included with the tablet PC. The slim - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 55
on a flat surface. 2. Fully open the portfolio. 3. Close the tablet PC and keyboard. (For instructions, see "Closing the Tablet PC and Keyboard" and "Transporting the Tablet PC and Keyboard," later in this chapter.) 4. Tilt the tablet PC and keyboard so they are perpendicular to the portfolio with - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 56
back of the keyboard facing you. 4. Align the 2 clips on the portfolio 1 with the 2 universal attachment slots on the tablet PC keyboard 2. 5. Press downward on the tablet PC and keyboard until the 2 clips on the portfolio are seated into the 2 slots on the keyboard 3. Attaching the portfolio to - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 57
to Use the Tablet PC Detaching the Portfolio from the Tablet PC To detach the portfolio from the tablet PC: 1. Place the tablet PC and portfolio on a flat surface. 2. Fully open the portfolio. 3. Close the tablet PC and keyboard. (For instructions, see "Closing the Tablet PC and Keyboard," later - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 58
to Use the Tablet PC Attaching the Portfolio to the Tablet PC To attach the portfolio to the tablet PC: 1. Place the portfolio on a flat surface. 2. Fully open the portfolio. 3. Position the tablet PC so it is perpendicular to the portfolio with the back of the tablet PC facing you. 4. Align - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 59
the tablet PC is on, off, in Standby, or in Hibernation. The tablet PC can be docked in an optional docking station while attached to the keyboard. For information about using the tablet PC keyboard keys, pointing device, and numeric keypad, refer on the Documentation Library CD to the "Pen, Command - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 60
Tablet PC 3. Position the tablet PC above the keyboard, with the front of the tablet PC facing the keyboard. Positioning the tablet PC above the keyboard 4. Align the 4 slots on the tablet PC with the keyboard connector, alignment key, and 2 keyboard hooks on the keyboard, then press the tablet PC - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 61
Beginning to Use the Tablet PC Adjusting the Tablet PC and Keyboard To tilt the tablet PC screen to a comfortable viewing angle, push or pull gently on the top of the tablet PC. Tilting the tablet PC on the keyboard Getting Started 2-15 - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 62
Beginning to Use the Tablet PC Closing the Tablet PC and Keyboard To close the tablet PC and keyboard as you would close the display on a standard notebook: 1. Rotate the tablet PC clockwise until it snaps into place facing away from the keyboard. Rotating the tablet PC toward the back of the - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 63
Beginning to Use the Tablet PC Transporting the Tablet PC and Keyboard If you are transporting the tablet PC and keyboard while they are not attached, be sure the rotation disk is in the default position. (The attachment features are at the rear of the tablet PC and the Compaq logo is right side up - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 64
1. If the tablet PC is closed, open the tablet PC, then rotate the tablet PC so the screen is facing the keyboard in the notebook position. If the tablet PC does not open easily from the keyboard, it may be secured to the keyboard with the keyboard latch. For release instructions, see "Transporting - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 65
the tablet PC and keyboard to detach the tablet PC 3. Tilt the tablet PC so it is perpendicular to the keyboard. 4. To detach the keyboard, slide and hold the attachment release switch 1 on the tablet PC as you lift the tablet PC upward 2. Detaching the tablet PC from the tablet PC keyboard - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 66
to Use the Tablet PC Replacing a Battery Pack Until you become familiar with Standby, Hibernation, and the battery pack replacement procedure, Compaq recommends that you replace a battery pack only while the tablet PC is off or connected to external power. Removing a Battery Pack Ä CAUTION: To - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 67
to Use the Tablet PC 2. To unlock the battery pack release latch, press the latch firmly toward the unlock icon. Unlocking the battery pack release latch 3. Slide and hold the battery release latch as you disengage the 2 tabs on the battery pack from the 2 slots on the battery bay 1 and lift - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 68
to Use the Tablet PC Inserting a Battery Pack 1. Place the tablet PC front side down on a flat surface. 2. Align the 2 rectangular tabs 1 on the battery pack with the 2 rectangular alignment slots 2 on the battery bay of the tablet PC. Aligning the battery pack tabs with the battery bay alignment - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 69
Beginning to Use the Tablet PC 3. Insert the 2 alignment tabs on the battery pack into the 2 alignment slots on the battery bay of the tablet PC 1. 4. Tilt the battery pack downward until it snaps into place 2. Inserting the battery pack Getting Started 2-23 - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 70
Documentation Library CD to the Hardware Guide, "Battery Packs" chapter. Replacing the battery pack security screw Finding More Power and Battery Pack Information For more information about Standby and Hibernation, refer on the Documentation Library CD to the Software Guide, "Power" chapter. For - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 71
3 Solving Problems To solve a problem: 1. See the Quick Solutions Checklist, next in this chapter. 2. Refer on the Documentation Library CD to the Troubleshooting guide. 3. If the problem persists, see "Contacting Compaq," later in this chapter. Getting Started 3-1 - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 72
the tablet PC is receiving adequate AC power. ✎ If the tablet PC turns on when connected to external power but not when running on a battery pack, recharge the battery pack. For more information about running the tablet PC on battery power, refer on the Documentation Library CD to the Hardware Guide - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 73
and Hibernation are energy-saving features that may be initiated while the tablet PC is turned on but not in use. ■ When Standby is initiated, the power/standby light 1 flashes and the tablet PC saves your work in random access memory (RAM), then clears the screen. To resume from Standby, slide and - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 74
suspect that overheating could be causing the problem, allow the tablet PC to cool to room temperature. Then tablet PC screen, press the Q button on the tablet PC, then select the Internal Only item. ■ To display the image on the tablet PC and the external display, press the Q button on the tablet PC - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 75
Solving Problems Does the Pen Battery Need Replacing? If the pen does not interact with the tablet PC for approximately 14 minutes, the pen becomes inactive. To reactivate the pen, tap the pen tip anywhere on the tablet PC screen. If the pen button does not function like the right button of an - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 76
the Windows Security button or ctrl+alt+delete keys, slide and hold the power switch 2 for 4 seconds. ■ If you are unable to shut down the tablet PC with the power switch, remove the battery pack and disconnect the tablet PC from external power. Identifying the Windows Security button and the power - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 77
memory) and KBC (keyboard controller) ROM. For instructions, refer on the Documentation Library CD to the Software Guide, "Software Updates and Restorations" chapter. Are You Using All Available Documentation? To access the current procedures for using the hardware and software on your tablet PC - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 78
the instructions included with the Compaq QuickRestore CDs. Additional information about using the Quick Restore CDs with the tablet PC is provided on the Documentation Library CD, in the Software Guide, "Software Updates and Restorations" chapter. ❏ If you plan to use an optional tablet PC docking - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 79
about your tablet PC such as specifications, white papers, and customer advisories. ■ Initiate an online service event with a Compaq support specialist. ■ Download the latest drivers, utilities, and other software updates for your tablet PC. ■ Subscribe to the Compaq Support Software CD. To access - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 80
. ■ Reports from any tests you have run in Compaq Diagnostics. For information about using Compaq Diagnostics to report configuration or diagnostic information, refer on the Documentation Library CD to the Software Guide, "Setup, Diagnostic and Support Utilities" chapter. 3-10 Getting Started - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 81
passwords to the service provider. For information about using Compaq passwords (passwords set in the Setup utility), refer on the Documentation Library CD to the Software Guide, "Passwords" chapter. For information about using Windows passwords (passwords set in the operating system) refer to your - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 82
(1.27 cm) of the screen. When tapped on or held over a pen-activated button, activates the button. Functions like the right button on an external mouse. Holds a standard AAAA battery. Used with the tether eyelet on the tablet PC, enables you to tether the pen to the tablet PC. Getting Started 4-1 - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 83
Identifying Exterior Hardware Tablet PC Components Front: Lights Tablet PC Front Components: Lights 1 AC adapter light On: AC power is being supplied through the AC adapter. 2 Battery light On: A battery pack is charging. Flashing: A battery pack that is the only available power source has - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 84
with the pen tip or a small object like the end of a paper clip. ■ To switch the top row of keys between number keys and function keys, tap Func on the on-screen keyboard. 2 Journal launch button* When the tablet PC is in Windows, opens and closes the Microsoft Journal application, which supports - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 85
Tablet PC is on. Flashing: Tablet PC is in Standby. Off: Tablet PC is off or in Hibernation. *This table describes default settings. For information about changing the functions of the power switch and about using Standby and Hibernation, refer on the Documentation Library CD to the Software Guide - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 86
is open, enters the reset command. 2 Email launch button When the tablet PC is in Windows: ■ Until your Internet or network service is set up, opens the operating system Internet connection wizard. ■ After your Internet or network service is set up, opens your default email application. *This - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 87
Tab button* When the tablet PC is in Windows, functions like tab on a standard keyboard.† 3 Q menu button* When the tablet PC is in Windows, opens or closes the Q Menu. Q menu items emulate system tasks, such as volume control, accessed with buttons, keys, or hotkeys on notebook computers. *This - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 88
functions of the jog dial, refer on the Documentation Library CD to the Hardware Guide, "Pen, Command Controls and Keyboards" chapter. †The tablet PC has 2 antennas. The other antenna is found on the left side of the tablet PC. ‡For optimal transmissions, keep the antennas free from obstructions and - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 89
Lower Side Tablet PC Lower Side Components 1 Docking alignment slots (2) 2 Speakers (2) Secure the tablet PC to an optional tablet PC docking station. Produce stereo sound. 3 Audio-out jack 4 Headset jack 5 Microphone jack 6 Microphone Connects optional stereo headphones or powered stereo - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 90
For example, matching the alignment key on an optional tablet PC keyboard to the alignment key slot helps you correctly orient the tablet PC to the keyboard as you attach the tablet PC to the keyboard. *A screen protector is included with an optional tablet PC docking station. Getting Started 4-9 - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 91
or a fabric, such as bedding or clothing, to block airflow. Receives internal wireless LAN signals.† *The tablet PC has 2 antennas. The other antenna is found on the right side of the tablet PC. †For optimal transmissions, keep the antennas free from obstructions and facing away from you while you - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 92
Identifying Exterior Hardware Top: Connectors and Jacks Tablet PC Top Components: Connectors and Jacks 1 USB connector Connects an optional USB monitor or projector. 6 AC power connector Connects an AC adapter or an optional DC cable, Auto/Air Cable, or Automobile Power Adapter/Charger. *If an - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 93
and LAN Connection Lights Tablet PC Top Components: Pen Holder and LAN Connection Lights 1 Pen holder (shown with pen 2 inserted) Secures the pen to the tablet PC. 3 LAN connection lights (2) Both lights off: The tablet PC is not connected to a LAN. Both lights on: The tablet PC is connected to - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 94
Tablet PC Top Components: Card Slots, Buttons, and Tether Eyelet 1 PC Card slot Supports an optional Type I or Type II 32-bit (CardBus) or 16-bit PC Card. 2 PC Card eject button Ejects an optional PC Card from the PC Card slot. 3 Tablet PC tether eyelet Used with the tether eyelet on the pen - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 95
latch on an optional docking station to secure the tablet PC to the docking station. Releases an attachment, such as the portfolio, a screen protector,* or an optional tablet PC keyboard, from the universal attachment slots on the tablet PC. 4 Hard drive bay Holds the system hard drive. 5 Hard - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 96
pack is included with the tablet PC, but is not inserted. For insertion and removal instructions, see Chapter 2, "Replacing a Battery Pack" section. † For battery security information, refer on the Documentation Library CD to the Hardware Guide, "Battery Packs" chapter. Getting Started 4-15 - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 97
and Mini PCI (peripheral component interconnect) compartment, not visible from the outside of the tablet PC. Contains 1 memory slot for a PC133-compliant memory module. Also, holds an optional Mini PCI board such as a modem board or a combination modem and wireless board. (A Mini PCI board is - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 98
the You may need this number to update battery bay) or troubleshoot the operating system. 2 System label Provides regulatory information about the tablet PC. 3 Product identification label Contains the serial number of the tablet PC and a code describing the original configuration of the - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 99
feet (2) While the tablet PC is being used in portrait orientation as a free-standing tablet, can elevate the top of the tablet PC to provide a comfortable writing and viewing angle. 2 Pad feet (2) Stabilize the tablet PC when the tablet PC is placed as a free-standing tablet on a flat surface - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 100
Library CD to the Software Guide, "Software Updates and Restorations" chapter. ■ Documentation Library CD, which includes the following guides: ❏ Hardware Guide ❏ Software Guide ❏ Modem Command Guidelines ❏ Lucent/Agere Command Set (English only) ❏ Compaq WLAN Mini PCI User Guide ❏ Troubleshooting - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 101
4 Network cable Connects the tablet PC to an RJ-45 (Ethernet network) jack. (A network cable is included with network models only.) ✎ The network cable has an 8-pin RJ-45 network connector at each end. *Power cords vary in appearance by region. †For pen battery insertion instructions, see Chapter - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 102
the modem cable to a non-RJ-11 telephone jack. 3 Japan-specific outlet adapter (Japan only) Connects the AC adapter to a 2-prong electrical outlet. 4 Battery pack Runs the tablet PC when the tablet PC is not connected to external power. *AC adapters vary in appearance by region. The only AC - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 103
"Using the Tablet PC Keyboard" section. ■ For information about using the keyboard keys and keypad, refer on the Documentation Library CD to the Hardware Guide, "Pen, Command Controls right pointing stick Function like the left and right buttons buttons on an external mouse. 4-22 Getting Started - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 104
(11) Perform system and application tasks. For example, in Windows and many applications Windows Start menu. 5 Applications key Displays a shortcut menu for item beneath the pointer. *For more information about using keypad keys, refer on the Documentation Library CD to the Hardware Guide, "Pen - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 105
Security Features 1 Rotation disk Rotates the tablet PC while it is attached to the keyboard. 2 Docking alignment notches (4) Help guide the tablet PC and keyboard into an optional docking station. 3 Keyboard latch When the tablet PC and keyboard are closed, locks the tablet PC to the keyboard - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 106
alignment key to the alignment key slot on the tablet PC helps you correctly orient the tablet PC to the keyboard as you attach the tablet PC to the keyboard. Secure the tablet PC to the keyboard. Connects the keyboard to the tablet PC. Tilts the tablet PC upward or downward while it is connected to - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 107
Releases attachments, such as the portfolio, a screen protector* or the tablet PC, from the keyboard. 3 Docking connector pass-through Allows the tablet PC to be connected to an optional docking station while the tablet PC is attached to the keyboard. 4 Universal attachment slots (2) Secure the - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 108
Additional Keyboard Standard Component Additional Keyboard Standard Component Spare pointing stick caps (2) Replace a worn pointing stick cap.* *For instructions, refer on the Documentation Library CD to the Hardware Guide, "Maintenance, Shipping and Travel" chapter. Getting Started 4-27 - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 109
A AAAA battery included 4-20 replacing in pen 3-5 AC adapter connecting 1-14, 1-36 identifying 4-21 light 4-2 troubleshooting 3-2 AC power connector connecting AC adapter to 1-14, 1-36 identifying 4-11 Acrobat Reader installing 2-5 using 2-7 adapter for AC power cord. See AC adapter for connecting - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 110
launch 4-3 PC Card eject 4-13 pen 1-20 pointing stick 4-22 Q menu 4-6 rotate 4-3 tab 4-6 Tablet PC Input Panel launch 4-3 Windows Security 4-5 See also jog dial; latch; specific buttons; switch C cable AC adapter 1-14, 1-36 DC 4-11 modem 4-20 modem vs. network 4-20 network 4-20 power cord 1-15 - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 111
cord, power connecting 1-14, 1-36 function 4-20 troubleshooting 3-2 See also cable country-specific modem adapter 4-21 currency formats, setting 2-1 customer support accessing application Help files 3-7 accessing Windows Help files 3-7 contacting Compaq 3-9 Product Tour 2-2 tablet PC documentation - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 112
specific types of devices dial, jog 4-7 disk, rotation 4-24 docking alignment notches 4-24 alignment slots 4-8 connector 4-14 connector pass-through 4-26 restraint latch recess 4-14 docking station using during initial setup 1-14, 1-36 using while installing software 2-4 Documentation Library CD - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 113
Guide 2-6 headset jack 4-8 Hibernation 3-3 holder, pen 1-23 hooks, keyboard 2-14, 4-25 I identifying pen components 4-1 identifying tablet PC specific outlet adapter 4-21 jog dial 4-7 Journal launch button 4-3 K key(s) F11/F12 4-23 function (F1, F2, etc.) 4-23 keypad 4-23 Microsoft logo 4-23 Windows - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 114
24 locking to tablet PC 2-17 numeric button(s); switch light(s) AC adapter 4-2 battery 4-2 battery quick check 4-15 caps lock 4-22 LAN connection 4-12 num lock 4-22 power/standby 4-4 wireless LAN activity 4-2 local area network (LAN). See internal wireless LAN lock, security cable 4-10 lockup, system - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 115
troubleshooting 3-4 P passwords 3-11 PC Card 4-13 pen attaching 1-23 battery running time 3-5 button 1-20 calibration 1-22 components 4-1, 4-20 entering information with 1-20 reactivating 1-21 replacing battery in 1-18, 3-5 troubleshooting 3-5 phone numbers, Compaq 3-9 pointing device, on tablet PC - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 116
4-20 rotate button 4-3 rotation disk 4-24 S screen cleaning 1-26 settings, operating system 2-1 screen protector included with docking station 4-9 slots, on tablet PC 4-9 slots, on tablet PC keyboard 4-26 universal attachment slots, on tablet PC 4-9 universal attachment slots, on tablet PC keyboard - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 117
reinstalling 3-8 setting up 1-20 Setup utility 4-5, 4-6 Software Guide 4-19 Tablet PC Input Panel 4-3 tutorials, on-screen 2-2 voice recognition 4-8 speakers 4-8 Standby described 3-3 power/standby light 4-4 resuming from 3-3 support, Compaq customer 3-9 surge protection 1-25 Suspend. See Standby - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 118
on pen 4-1 on tablet PC 4-13 thermal vent 4-10 tilt adjustment 4-25 feet 4-18 time, setting 2-1 troubleshooting computer viruses 3-8 contacting Compaq 3-9 display problems 3-4 external device problems 3-7 Hibernation or Standby problems 3-3 overheating problems 3-4 pen problems 3-5 power problems - HP TC1000 | Compaq Tablet PC TC1000 Series Getting Started Guide - Page 119
W Web site Compaq 3-9 Microsoft 3-7 Windows applications key 4-23 documentation 2-2, 3-7 Help files 3-7 logo key 4-23 regional settings 2-1 screen settings 2-1 Index Security button 4-5 shut down procedures 1-25 wireless LAN, internal antennas 4-7, 4-10 documentation 2-7 optimizing transmissions
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b
Getting Started
Compaq Tablet PC TC1000
Document Part Number: 280128-001
November 2002
This guide explains how to set up your hardware and software,
begin using the tablet PC and an optional tablet PC keyboard,
troubleshoot problems, and contact customer support if you need
assistance. The last chapter introduces you to the exterior features
of the tablet PC and tablet PC keyboard.