HP Tc2110 hp server tc2110 operation and maintenance guide (online version 1.1
HP Tc2110 - Server - 128 MB RAM Manual
View all HP Tc2110 manuals
Add to My Manuals
Save this manual to your list of manuals |
HP Tc2110 manual content summary:
- HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 1
HP Server tc2110 Operations and Maintenance Guide Online Version: 1.10 December 2002 - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 2
in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels and are familiar with weight and stability precautions for rack installations. For installation instructions, refer to the Installation Sheet included with the HP Server tc2110. ii - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 3
CD-ROM or DVD Drive 26 Installing an Optional Backup Tape Drive 28 Memory Modules ...29 Tools Required ...29 Memory Installation Guidelines ...29 Installing Additional DIMMs ...30 Removing DIMMs ...32 Processor...32 Removing the Heat Sink and Cooling Fan 33 Removing the Processor ...34 Replacing - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 4
Monitor, Keyboard, and Mouse ...42 Uninterruptible Power Supply (UPS 42 Configuring the HP Server tc2110 ...43 HP Startup CD-ROM ...43 Accessing the HP Startup CD-ROM 43 Contents of the HP Startup CD-ROM 44 NOS Installation...44 Diagtools...44 BIOS Setup Utility ...44 Accessing the Setup Utility - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 5
Accessory Boards ...87 Replacing Accessory Boards...88 Power Supply...90 Removing the Power Supply ...90 Replacing the Power Supply ...91 Battery...91 Removing the Battery ...91 Replacing the Battery ...92 Chassis Fan ...92 Removing the Chassis Fan ...92 Replacing the Chassis Fan...93 System Board - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 6
- Chassis Fan, Power Supply, and System Board 99 Exploded View - System Board Components 100 Replaceable Parts List...101 Cables and Part Numbers ...102 Keyboards...103 Power Cords ...103 9 Specifications ...105 Environmental ...105 Weight and Dimensions ...105 Power Supply Specifications ...105 - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 7
1 Controls and Indicators This chapter describes the controls, ports, and indicators on the front and rear of the HP Server tc2110. Front Panel The front panel provides the controls and indicators commonly used when operating the Server. Figure 1-1. Front Panel 1 - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 8
states. Sleep states are NOS dependent and only available if your NOS supports power management based on the ACPI (Advanced Configuration and Power Management Interface) standard. Refer to "Applying Power to the HP Server" and "Sleep States (ACPI)" later in this chapter. Flickering amber LED during - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 9
related items at the rear of the Server are listed below and shown in Figure 1-3. · The power connector accepts a standard power cable to connect the HP Server tc2110 with the site power source. · The input voltage selector switch is used to adapt the power supply to the input line voltage. The two - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 10
Indicators Figure 1-3. Rear Panel and Ports Applying Power to the HP Server If you choose to use sleep states in conjunction with the HP Server tc2110, refer to "Sleep States (ACPI)" later in this section and your respective NOS. Connecting the Power Cords WARNING For your safety always connect - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 11
not support power supply upgrades. Power supply installation information is only intended to assist with the replacement of a defective power supply unit. For your safety, only replace your power supply unit with the one provided by HP Support Services. Powering-Up the Server 1. Turn on power to - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 12
and the user options are specific to the particular ACPI-compliant NOS installed on the Server. If your NOS is ACPI-compliant, refer to the (BIOS) Setup Utility and the power management features provided in the NOS instructions for more information. The HP Server's power button can be configured to - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 13
Server, if the power button is pressed and held for more than five seconds. CAUTION If the power button override is used, there is a strong possibility of corrupted or lost data. Refer to the BIOS Setup Utility in Chapter 3, "Installing and Configuring" and your NOS documentation for instructions - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 14
- HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 15
, the following features apply to all models. Some features are factory installed; others are optional. Mini-DIN (PS/2) Connectors 12 3 4 Keyboard Pin Number Signal Description 1 Data signal 2 Not used 3 Ground 4 Power (+5 V dc) 5 Clock signal 6 Not used Serial Port Connector 5 4 - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 16
inb Signal ground USB Connector 1 1 2 2 3 3 4 4 USB Connector Universal Serial Bus Connector Pinouts Pin Number Signal Description 1 VBUS 2 D+ 3 D- 4 GND NOTE Use of the USB port is supported for printers, scanners, and external modems. 10 - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 17
DB(6) +DB(7) +DB(P0) Ground DiffSens TermPwr TermPwr Reserved Ground +ATN Ground +BSY +ACK +RST +MSG +SEL +CD +REQ +IQ +DB(8) +DB(9) +DB(10) Pin Number 35 36 37 38 39 40 41 42 43 44 Ground TermPwr TermPwr Reserved Ground -ATN Ground -BSY -ACK -RST -MSG -SEL -CD -REQ -IQ -DB(8) -DB(9) -DB(10) 11 - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 18
Chapter 2 External Connectors Pin Number 34 Signal Description +DB(11) Pin Number 68 Signal Description -DB(11) 50-Pin Narrow SCSI Port Connector - Accessory Board Position 25 Position 1 Position 50 SCSI Port Connector 50-Pin Narrow SCSI Port Connector Pinouts Pin Number Signal - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 19
Chapter 2 Standard LAN Connector External Connectors LAN Connector Pinouts Pin Number 1 2 3 4 5 6-8 LAN Connector Signal Description Data signal Not used Ground Power (+5 V dc) Clock signal Not used 13 - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 20
- HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 21
3 Installing and Configuring Opening and Closing the HP Server This section describes how to remove and replace the left side cover and the upper front bezel of the HP Server tc2110. WARNING Before removing the cover, always disconnect the power cord and unplug telephone cables. Disconnect the - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 22
may be hot; wait for them to cool before touching them. Replacing the Left Side Cover To replace the left side cover, follow these steps: 1. If you have been installing accessories or servicing the Server, return the Server to its normal upright position. 2. Use two hands to place the side cover - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 23
the Upper Bezel The upper front bezel must be removed to install or replace mass storage devices in the first four shelves (common trays). To remove the upper bezel: 1. Switch off the monitor and HP Server, and disconnect all power cords and any telecommunication cables. If necessary, label each one - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 24
Chapter 3 Installing and Configuring Figure 3-3. Removing the Upper Front Bezel Replacing the Upper Bezel 1. Hold the upper bezel next to the chassis, and align the hinge teeth, both upper and lower, as shown in the following - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 25
Figure 3-4. Replacing the Upper Bezel Mass Storage This section describes how to install the internal mass storage devices, including the internal hard disk drives (IDE or SCSI) and the optional tape backup (DAT) drive. The HP Server tc2110 comes standard with one flexible disk drive, one IDE CD-ROM - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 26
Server is internally limited to 6 mass storage shelves. The flexible disk drive and CD-ROM drive, which are standard on all models of the HP Server tc2110 " in Chapter 9, "Specifications." o The IDE CD-ROM uses one connector CD-ROM is configured as the master device, unless a third HDD is installed, - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 27
. Boot Priority The HP Server tc2110 is provided in two models, IDE or SCSI, and the model type affects the boot priority. The HP Server searches for bootable devices in a specific order, which is set up in the BIOS Utility. IDE Model Boot Order: 1. Flexible disk drive 2. IDE CD-ROM drive 3. IDE - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 28
devices, if you have selected a SCSI version of the HP Server tc2110. The base SCSI model configuration has at least one SCSI hard drive (shelf 5) located in the drive cage and connected to the factory installed SCSI controller. SCSI Controller Configuration The single channel SCSI controller - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 29
Chapter 3 Installing and Configuring The HP Server tc2110 will support an HP NetRAID 1M controller board, separate from the SCSI controller board. SCSI Mass Storage Additions Table 3-2 lists the number and types of mass storage devices that may be added to the SCSI model of the HP Server. Table - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 30
the new hard drive. See Figure 3-7. The screws are located just above the drive cage. NOTE If the hard disk drive you are planning to install already has a mounting bracket attached, you must remove it in order to attach the side rails to the drive. Figure 3-7: Attaching Side Rails to the - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 31
and external cables. 11. Replace the power cord and restore power to the Server. 12. Verify the new configuration by checking the HP Summary screen. To access the HP Summary Screen, press F2 then Esc when the HP logo appears during startup. The BIOS and SCSISelect utilities automatically detect - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 32
. 10. Replace the external cables, and power cord, and then restore power to the Server. The BIOS and SCSISelect utilities automatically detect the new hard drives (IDE or SCSI), but you should check the BIOS and SCSISelect settings and make changes as necessary. Installing an Optional CD-ROM or - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 33
Chapter 3 Installing and Configuring 1. If the Server is operating, power down the Server. Refer to Chapter 1, "Controls and Indicators" for instructions. 2. Disconnect the power cord and any external cables connected to the Server. If necessary, label each one to expedite re-assembly. 3. Remove - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 34
HP SureStore DAT 24i backup tape drive is a single-ended device and may slow down the disk access time for the Ultra-160 SCSI drives. A second SCSI controller board may be required to separately control the backup tape drive. 1. If the Server is already installed and operating, power-down the Server - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 35
a chassis clip lead, and a wrist strap. Memory Installation Guidelines The HP Server tc2110 uses PC 133 (133 MHz) unbuffered ECC SDRAM DIMMs, which are electrically different from the EDO and PC100 SDRAM memory modules used in previous HP Server models. · DIMMs sizes supported are 128 MB, 256 MB, or - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 36
the HP Server" earlier in this chapter. WARNING The power supply will continue to provide standby current to the Server tc2110 until the power cable is disconnected. 4. Lay the Server on its side (components showing) for the best access to the DIMM slots. CAUTION The memory modules (DIMMs - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 37
its container, handling the module by its edges. Use only HP PC133 (133 MHz) unbuffered ECC SDRAM DIMMs. CAUTION The DIMM should be left in the anti-static container or placed on an anti-static surface, until you are ready to install it into the DIMM slot. 7. Spread the two retaining latches - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 38
or to replace a defective DIMM. 1. If the Server is already installed and working, power down the Server. Refer to Chapter 1, "Controls and Indicators." 2. Disconnect the power cables and all external cables. If necessary, label each one to support re-assembly. WARNING The power supply will - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 39
and Cooling Fan 1. If the Server is operating, power down the Server. Refer to Chapter 1, "Controls and Indicators" for instructions. 2. Disconnect the power cord and any external cables connected to the Server. If necessary, label each one to expedite re-assembly. WARNING The power supply will - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 40
Chapter 3 Installing and Configuring Removing the Processor 1. If you have not removed the heat sink-cooling fan assembly, do so now work surface or into an anti-static bag. Replacing the Processor 1. Locate the pin-1 marker on the processor before installing the processor. 2. Open the ZIF lever to - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 41
Figure 3-17. Replacing the Processor Replacing the Heat Sink and Cooling Fan Once the processor is installed, the heat sink-cooling fan must be installed on top of latches. NOTE The heat sink on your HP Server tc2110 may look different than the one shown in the illustration and secure with thumb - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 42
Tested Products list for the HP Server tc2110 under the Technical Support topic for the specific NOS used in the Server at HP's web site: http://www.hp.com/ CAUTION Some accessory board outputs may exceed U.S. National Electrical code (NFPA 70) Class 2 or limited power source limits and must use - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 43
Server. If the board requires one and it is not installed, you may need to install the handle on the board, before installing it in the HP Server the Server searches for boot devices in the following order depending on the Server model: IDE Model Boot Order: 1. Flexible disk drive 2. IDE CD-ROM - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 44
the side cover and lay it aside. Refer to "Opening and Closing the HP Server" earlier in this chapter. WARNING The power supply will continue to provide standby current to the Server until the power cable is disconnected. CAUTION Wear a wrist-strap and use a static-dissipating work surface - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 45
Chapter 3 Installing and Configuring Figure 3-19. Accessory Board Slots NOTE Refer to the Tested Products List on the HP web site for specific slot recommendations for a particular accessory board type. 7. Remove the slot cover latch: a. Lift up on the tab of slot cover latch. b. Raise the slot - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 46
the slot covers for use later to prevent EMI interference. 9. If you are installing an AGP card, open the latch located at the side of the slot. 10 Accessory Board 11. If you are installing an AGP card, close the latch located at the side of the slot. 12. Replace the slot cover latch to secure the - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 47
Peripheral Devices This section contains instructions for connecting the peripheral control devices, including the UPS and monitor, to the HP Server tc2110. NOTE The two USB connectors are reserved for printers, external modems, a keyboard and a mouse, but support for these USB devices is - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 48
. 2. If a LAN cable is provided, you may connect it now, or wait until you have verified the Server's operation. CAUTION To prevent possible damage to the HP Server's power supply, set the input voltage selector to the correct input voltage. 3. Check the input voltage selector to ensure that you - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 49
the Startup CD. · NOS Drivers - The NOS drivers are copied from the Startup CD-ROM to diskettes. Refer to the instructions in the HP Server tc2110 NOS Installation Guide. · HP Diagtools Utility - The HP Diagtools DOS utility can be run from the Startup CD-ROM by booting the Startup CD in the Server - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 50
Startup CD-ROM contains the following drivers and utilities: · NOS Drivers (IDE, SCSI, NIC, Video) for all supported NOSs on the HP Server tc2110 (IDE and SCSI models). · Diagtools Utility · BIOS Flash Utility NOS Installation The instructions for manually installing your specific network operating - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 51
the BIOS version, CPU speed, memory module size, and installed mass storage devices. You should check the Server configuration when you first set it up and each time you install, remove, or upgrade accessories. To check the configuration: 1. Turn on the monitor and the HP Server. If the HP Server is - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 52
supporting WOL (Wake-On-LAN). o After Power Failure - Sets the mode of operation after an AC power failure. "Power On" turns the server back on. "Power Off" leaves the server powered off. "Last State" restores the state of the server before the power HP Server's date and time: 1. To reach the (BIOS) - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 53
. Setting Boot Passwords Use the Security menu in the BIOS Setup Utility to set passwords to provide different levels of protection for the HP Server. You can set three types of passwords: Administrator password, User password and Power-on password. The Administrator can access and change all - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 54
Installing and Configuring SCSI Configuration Utility The HP Server by a support provider. During the boot process the BIOS searches for SCSI devices and a specific message appears if SCSISelect Utility, refer to the following instructions. 1. Boot or reboot the HP Server. If you are already in the - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 55
message error occurs during the POST, details of the error are displayed. Follow the instructions on the screen. Samples of these messages appear in Table 4-1. · Beep Codes - These are a series of audible beeps, which occur during the boot process before the video display can initialize allowing the - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 56
board. 7. Verify that the Memory is installed correctly and fully seated. 8. Verify that the slots and tabs are aligned in the DIMM connector. After Installing an Accessory: 1. Turn off the monitor, the server, and any external devices. 2. Unplug all cables from the power outlet. 3. Open the side - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 57
) at the rear of the server. If the problem persists, replace the mouse or contact your HP support organization. If no message appears (screen is blank) · If no text or messages appear, listen for the beep codes. Refer to the Service manual on the HP Server Online Documentation CD-ROM. · If no - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 58
side cover. 9. Set the CMOS/Password switch to the OFF position to retain the configuration. 10. Replace the left side cover and reconnect the power cord and all data cables. 11. Power up the server. 12. Run the Setup program by pressing F2. 13. Press F9. The CMOS default values are automatically - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 59
of a wider troubleshooting procedure. HP Diagtools Capabilities HP Diagtools for HP Servers is a set of off-line diagnostic tests, including tests for system and processor components, memory and storage elements, ports, and input/output devices. Diagtools is supplied on the HP Startup CD-ROM. The - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 60
of your HP Servers. Processors, memory, storage, and NICs are a few examples of the components managed by Toptools. Toptools is included with every HP Server and should be installed to help your service provider troubleshoot your HP Server. Toptools is located on the HP Toptools CD-ROM. You - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 61
and beep codes that may occur during the boot process or normal operation of the HP Tower Server tc2110. Power-On Self Test (POST) Error Messages A POST error message displays if an error condition occurs during the boot process of the HP Server tc2110, providing the video display and supporting - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 62
Tools If you are having problems installing your HP Server, there are a number of tools available for troubleshooting. The HP Server Online Documentation CD-ROM contains the following tools: · Troubleshooting Information · Parts Information · List of Error Messages · List of Beep Code Error Messages - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 63
Chapter 6 Maintenance and Troubleshooting · Drivers and software downloads for HP Servers. · HP Instant Support - Fast, web-based support that is automated and provides quick diagnosis and resolution of most computing problems. · Step-by-step guides and documents on the Instant Support site for - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 64
/BIOS revisions on any controllers are kept current. 7. Use only HP-provided drivers for any HP devices used in the HP Server. This includes using HP drivers for the initial installation of any NOS (Network Operating System) that is supported on the specific HP Server. 8. Check all cable and power - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 65
HP Server. If operational, power back down and reinstall one component at a time and power on the HP Server after the installation of each component to try and determine which component is causing the problem. If the problem persists, call the HP Customer Support Center for further troubleshooting - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 66
Maintenance and Troubleshooting If you do not have convenient access to the Internet, you can create a BIOS Update/Recovery diskette from the HP Startup CD-ROM. Please note that these CDROMs may not provide the most recent BIOS. To create the BIOS Update/Recovery diskette, run the Startup CD-ROM - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 67
Chapter 6 Maintenance and Troubleshooting 3. To clear the CMOS memory, set the configuration switch 5 to the ON position. Configuration and Password Switch Location 4. Power on the HP Server tc2110. A message indicates that the configuration has been cleared. 5. Power down the server. 6. Set the - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 68
is a key component of a NOS's directed power management. The supported features are only available when an ACPI-compliant NOS is installed on the Server. Refer to Chapter 1 in this manual BEFORE doing any further troubleshooting to verify that the HP Server tc2110 is not in a sleep mode. A steady - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 69
is a key component of a NOS's directed power management. The supported features are only available when an ACPI-compliant NOS is installed on the Server. Refer to Chapter 1 in this manual BEFORE doing any further troubleshooting to verify that the HP Server tc2110 is not in a sleep mode. NOTE - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 70
reset the HP Server's BIOS configuration switch back to the appropriate setting. If the problem persists, contact the HP Customer Support Center for further troubleshooting assistance before replacing any parts. Configuration Problems The Configuration Cannot Be Saved and the Battery Loses Power or - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 71
and plug the keyboard directly into the HP Server. If the problem persists, contact the HP Customer Support Center for more troubleshooting steps before replacing any parts. The Mouse Does Not Work The HP Server automatically detects a mouse when one is installed. If the mouse or other input device - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 72
the correct mouse driver has been installed onto the boot drive. Refer to the mouse installation manual or the operating system manual. 5. Replace the mouse with a known good mouse. If the problem persists, the system board may need to be replaced. Contact the HP Customer Support Center for further - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 73
program: o Power on the HP Server and press F2 to enter the BIOS Setup Utility when this option displays. o Check that Both is selected in the Local Bus IDE Adapter field. If the problem persists, contact the HP Customer Support Center for further troubleshooting steps before replacing any parts - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 74
drives (IDE or SCSI). o Save and exit the Setup Utility. If the problems persists, contact the HP Customer Support Center for further troubleshooting assistance. SCSI Problems The SCSI Boot Controller BIOS Has Trouble Loading The Boot Logical Drive (NOS drive) 1. Verify the SCSI boot controller is - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 75
reason for a SCSI device failure. Contact the HP Customer Support Center for further troubleshooting assistance before replacing any parts. A SCSI Device Does Not Work After Installation NOTE The SCSI controller board supplied with some HP Servers come with a single channel SCSI controller board - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 76
HP Server tc2110 only supports HP 168-pin, PC 133 (133 MHz), 3.3V, unbuffered, ECC SDRAM DIMMS The memory modules used for the HP Server tc2110 are DIMMS. 1. Review the troubleshooting checklist from this manual before you continue. 2. If memory problems are being experienced, power the HP Server - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 77
6 Maintenance and Troubleshooting CAUTION Wear an anti-static wrist guard when working inside the HP Server. If the problem persists: 1. Power off the HP Server, unplug the power cord from the power source and remove the left side cover. 2. Locate and reseat the memory modules. 3. Plug the power - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 78
HP Server tc2110 has an integrated NIC so skip the following steps unless a PCI NIC is installed in the server. CAUTION Always wear an antistatic wrist guard when working inside the HP Server. 3. Locate the NIC and reseat it in its slot. 4. Replace the covers; plug in the power cord/s to a power - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 79
replacement procedures for the user serviceable components in the HP Tower Server tc2110. NOTE The HP Server tc2110 is highly customer serviceable. All major parts are easily accessible and replaceable voltages are present inside the server. Always remove AC power from the processor and other - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 80
Devices Replacing Parts Figure 7-1. Mass Storage Device Locations Removing the Flexible Disk Drive 1. If the Server is operating, power down the Server, and if necessary, backup mass storage devices. Refer to Chapter 1, "Controls and Indicators" for instructions. 2. Disconnect the power cord - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 81
left side cover. 6. Replace the external cables and power cord. 7. Power on the Server as described in Chapter 1, "Controls and Indicators." Removing the CD-ROM 16. If the Server is operating, power down the Server. Refer to Chapter 1, "Controls and Indicators" for instructions. 17. Disconnect the - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 82
CD-ROM uses one connector on the cable from the IDE-2 connector, leaving one connector for an optional third hard drive in shelf 4 or an optional IDE device in shelf 3. 7. Replace the upper bezel. 8. Replace the left side cover. 9. Replace the external cables and power cord. 10. Power on the Server - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 83
7 Replacing Parts Removing a Backup Tape Drive This procedure is used to remove the optional HP DAT 24i backup drive mounted in the third shelf. 1. If the Server is operating, power down the Server. Refer to Chapter 1, "Controls and Indicators" for instructions. 2. Disconnect the power cord - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 84
drive (HDD) mounted in the fourth shelf. 1. If the Server is operating, power down the Server. Refer to Chapter 1, "Controls and Indicators" for instructions. 2. Disconnect the power cord and any external cables connected to the Server. If necessary, label each one to expedite re-assembly. 3. Remove - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 85
the power and data cables. For IDE models, the third HDD is connected to the cable for IDE-2. For SCSI models, the SCSI cable has five connectors and one termination. There should be a connector available for the third HDD. 6. Replace the upper bezel. NOTE If this is the initial installation of - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 86
mounted just below it (shelf 6). CAUTION Install and remove connectors carefully, and avoid displacing any pins. 1. If the Server is operating, power down the Server. Refer to Chapter 1, "Controls and Indicators" for instructions. 2. Disconnect the power cord and any external cables connected to - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 87
your HP Server model. Install only 128 MB, 256 MB, or 512 MB unbuffered ECC SDRAM modules. To ensure that you have the correct DIMMS, refer to HP Order Assistant at http://www.hp.com Removing DIMMs Use this procedure to upgrade DIMMs or replace a defective DIMM. 1. If the Server is operating, power - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 88
Chapter 7 Replacing Parts If necessary, label each one to expedite re-assembly. 3. Remove the left side cover. WARNING The power supply will continue to provide standby current to the HP Server until the power cord is disconnected from the AC power source. 4. Lay the Server on its side ( - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 89
, the DIMM is not inserted correctly. 6. Repeat Steps 1-5, to install all of the remaining DIMMs for your memory configuration. 7. Replace the left side cover. 8. Replace the external cables and power cord. 9. Power on the Server, as described in Chapter 1, "Controls and Indicators." If the DIMMs - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 90
7 Replacing Parts 3. Remove the left side cover. WARNING The power supply will continue to provide standby current to the HP Server until the power cord is disconnected from the AC power source. 4. Lay the Server on its side (components showing). 5. Disconnect the cooling fan power cable - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 91
installing the processor. NOTE If you are upgrading the processor to a faster processor speed with a different front side bus (FSB) speed than the previous processor, the system board will automatically detect a need for a faster FSB speed and change accordingly. However, this Server only supports - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 92
the heat sink-cooling fan assembly specified for the HP Tower Server tc2110. 9. Remove the heat sink-fan assembly from the shipping container off the heat sink and replace it with the thermal interface material provided in the installation replacement kit. Your installation kit may come with a - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 93
list for the HP Server tc2110 under the Technical Support topic for the specific NOS used in the Server at HP's web site: http://www.hp.com/ Removing Accessory Boards To remove an accessory board, refer to the following procedure. 1. If the Server is operating, power off the Server. Refer to Chapter - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 94
7 Replacing Parts 2. Disconnect the power cord and any external cables connected to the Server. If necessary, label each one to expedite re-assembly. 3. Remove the left side cover. WARNING The power supply will continue to provide standby current to the HP Server tc2110 until the power cord - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 95
Chapter 7 Replacing Parts 3. Remove the slot cover latch by: a. Lifting up on the tab of slot cover latch with the PCI slot. Slot Cover Figure 7-15. Removing the Slot Cover Figure 7-16. Inserting an Accessory Board 7. Replace the slot cover latch to ensure the accessory board is held in place. 89 - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 96
to install or update software drivers. The drivers for the new board are either part of your existing Server software or provided on a flexible diskette (or CDROM) included with the accessory board. Power Supply Removing the Power Supply 1. If the Server is operating, power down the Server. Refer - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 97
power supply connectors. 4. Replace the left side cover. 5. Replace the external cables and power cord. 6. Select the correct voltage setting for your country. 7. Power on the Server as described in Chapter 1, "Controls and Indicators." Battery Removing the Battery 1. If the Server is operating - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 98
to the battery socket. 3. Replace the left side cover. 4. Replace the external cables and power cord. 5. Power on the Server as described in Chapter 1, "Controls and Indicators." 6. Press F2 during the boot process to enter the (BIOS) Setup Utility and change the BIOS settings. Chassis Fan Removing - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 99
Removing the Chassis Fan Replacing the Chassis Fan 1. Remove the replacement chassis fan from the shipping container. 2. With the power connector oriented toward the rear of the chassis and the system board, guide the chassis fan into the chassis fan opening. 3. Attach the chassis fan by placing the - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 100
boards removed to allow clear access to the fan. 7. Replace the left side cover. 8. Replace the external cables and power cord. 9. Power on the Server as described in Chapter 1, "Controls and Indicators." 10. Verify the chassis fan is operating correctly. System Board Removing the System Board 1. If - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 101
and press to snap it in place. 8. Replace the left side cover. 9. Return the Server to the upright position. 10. Connect the power cord and any external cables to the Server. 11. Power on the Server as described in Chapter 1, "Controls and Indicators." 12. Enter the (BIOS) Setup Utility and set the - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 102
- HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 103
8 Parts Identification Exploded View - Covers and Bezels 97 - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 104
Chapter 8 Exploded View - Mass Storage Devices Parts Identification 98 - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 105
Chapter 8 Parts Identification Exploded View - Chassis Fan, Power Supply, and System Board 99 - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 106
Chapter 8 Exploded View - System Board Components Parts Identification 100 - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 107
Replaceable Parts List The items in this list and the corresponding item numbers in the respective Exploded Views apply to both models of the HP Server disk drive) tray Flexible disk drive 3 1/2 inch CD-ROM Drive 48x IDE DVD Drive 16x/40x CD-ROM Tray Tape Drive, SureStore, DAT24I (Optional) Backup - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 108
Cover 24 Slot Cover Latch 25 Chassis Fan 26 Power Supply, 250 W 27 CPU heat sink/fan assembly 28a Pentium 4, 1.7 GHz/400 socket HP Startup CD-ROM * This part is not on an exploded view ** This Part Number is revised with each new release Cables and Part Numbers Description Replacement - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 109
Cyrillic Belgian/Flemish Italian Arabic/English Polish Hungarian Turkish Greek Taiwan Power Cords Country Australia/New Zealand Canada/United States Denmark Europe Part -1378 8121-0518 8121-0516 Country India/South Africa Switzerland United Kingdom Part Number 8121-0520 88121-0519 8120-0517 103 - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 110
- HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 111
, power requirements, and video resolutions of the HP Server tc2110. The system board layout and its connectors are also provided. See Figure 9-1. The specifications listed may vary if you install a mass storage device in your server that has more stringent environmental limits. Ensure the operating - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 112
Chapter 9 Specifications Parameter Operating Power Characteristics 250 W Continuous Hardware Specifications Specification Processors Chipset Memory Video SCSI IDE PCI Bus LAN I/O CD-ROM DVD-ROM Characteristics This HP Server supports Intel Pentium 4 processors 1.6 GHz and above with 400 MHz - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 113
Chapter 9 System Board Layout Specifications Figure 9-1. System Board Components/Connectors 107 - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 114
- HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 115
strap, 77 arching effect power supply, 42 B backup tape drive replacing, 81 battery problems, 66 removing, 95 replacing, 96 benzene, 58 bezel upper front, 15 bezel, upper replacing, 18 BIOS clearing configuration, 51 BIOS recovery, 60 BIOS Recovery, 61 BIOS reset, 60 BIOS settings ACPI features, 46 - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 116
, 6 ports, rear panel, 3 powering up, 5 HP Startup CD-ROM DOS boot method, 44 HP Diagtools Utility, 43 HTML browser tool, 44 NOS drivers, 43 operation methods, 43 110 Windows method, 43 HP Toptools, 54 I IDE HDD cable, 106 inrush current allowing for, 6 installing additional memory, 29 DIMMs, 29 - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 117
, 109 power supply arching effect, 42 removing, 94 replacing, 95 power switch DC power (front panel), 2 powering-on procedure, 5 Power-On Self-Test (POST), 49 preventive maintenance, 57 printer/datacomm problems, 67 processor Pin-1 marker, 34, 89 processor heat sink-cooling fan, 74 problems, 74 - HP Tc2110 | hp server tc2110 operation and maintenance guide (online version 1.1 - Page 118
, 82 trichlorethylene, 58 troubleshooting heat sink problems, 59 troubleshooting, 57 basics, 57 finding the problem, 58 POST error messages, 50 tools, 57 Web based, 57 U Ultra-160 SCSI speed limitation, 28 Uninterruptible Power Supply UPS, 42 UPS Uninterruptible Power Supply, 42 USB connectors, 10
HP Server tc2110
Operations and Maintenance Guide
Online Version: 1.10
December 2002