HP Tc4200 Getting Started

HP Tc4200 - Compaq Tablet PC Manual

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  • HP Tc4200 | Getting Started - Page 1
    Getting Started HP Compaq Tablet PC Series Document Part Number: 367427-001 March 2005 This guide explains how to set up your hardware and software and begin using your tablet PC. Enhanced for Accessibility.
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    products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Getting Started HP Compaq Tablet PC Series First Edition March 2005 Reference Number: tc4200 Document Part Number
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    2: Insert the Battery Pack 1-3 Step 3: Connect the Modem 1-4 Connecting the Modem to an RJ-11 Jack 1-5 Step 4: Connect the Tablet PC to External Power 1-7 Step 5: Open the Tablet PC 1-8 Rotating the Display 1-8 Step 6: Turn On the Tablet PC 1-12 2 Software Setup Welcome to Windows 2-2 Select
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    Components 4-4 Right-Side Components 4-4 Display Components 4-5 Bottom Components 4-6 Pen Components 4-7 Labels 4-8 A Troubleshooting Quick Troubleshooting A-2 Power Features A-2 Can the Tablet PC Not Be Turned On A-3 Is the Tablet PC Screen Blank A-4 Is Software Functioning Abnormally
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    B-2 Setting System Restore Points B-3 Repairing or Reinstalling Applications B-4 Reinstalling Applications from Your Hard Drive . . . B-4 Reinstalling Applications from Discs B-5 Repairing the Operating System B-5 Reinstalling the Operating System B-6 Reinstalling Device Drivers and Other
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    ensure that the correct drivers are installed: ■ Do not set up the tablet PC for the first time while the tablet PC is docked in an optional Expansion the tablet PC from external power. ❏ Do not shut down the tablet PC or initiate standby or hibernation. ❏ Do connect your modem as instructed in
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    you purchased the tablet PC in a country where RJ-11 jacks are not standard, a modem adapter specific to the country in which you purchased the tablet PC is included with the tablet PC.) ✎ Power cords, modem cables, and modem adapters vary in appearance by region and country. Battery packs vary by
  • HP Tc4200 | Getting Started - Page 9
    Hardware Setup Step 2: Insert the Battery Pack To insert the battery pack: ✎ Battery packs vary by model. 1. Turn the tablet PC upside down. 2. Slide the battery pack 1 into the battery bay until it is seated. 3. Press the battery pack 2 into the tablet PC until it clicks into place. Ä CAUTION: To
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    with an Adapter" section later in this chapter. Å WARNING: To reduce the risk of electric shock, disconnect the modem from the telephone network before accessing an internal compartment of the tablet PC. Internal compartments include the memory compartment, the battery bay, and the hard drive bay
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    modem cables vary in appearance by region and country. 1. Turn the tablet PC display-side up on a flat surface near an RJ-11 telephone wall jack cable toward the tablet PC. Å To avoid the risk of electric shock, fire, or damage to the equipment, do not plug a modem cable into a network jack. 3. Plug
  • HP Tc4200 | Getting Started - Page 12
    adapters, and telephone wall jacks vary in appearance by region and country. 1. Turn the tablet PC display- tablet PC. 3. Plug the modem cable into the RJ-11 (modem) jack 2 on the tablet PC. 4. Plug the modem cable into the country-specific modem adapter 3. 5. Plug the country-specific modem adapter
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    recommended that you leave the tablet PC connected to external power until the battery pack is fully charged and the battery light is turned off. (A partially charged new battery pack can run the tablet PC after software setup is complete, but battery charge displays will not be accurate until the
  • HP Tc4200 | Getting Started - Page 14
    the Tablet PC To open the tablet PC: 1. Press the display release button 1 to open the display. 2. Raise the display 2. Rotating the Display The tablet PC display can rotate from notebook mode to tablet mode. ✎ When the tablet PC is docked in either notebook mode or tablet PC mode, the display will
  • HP Tc4200 | Getting Started - Page 15
    Hardware Setup Tablet PC Mode To change the tablet PC from notebook mode to tablet PC mode: 1. Rotate the tablet PC display clockwise until is snaps into place facing away from the keyboard. 2. Tilt the tablet PC display downward onto the keyboard until it snaps into place. Getting Started 1-9
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    Hardware Setup Notebook Mode To change the tablet PC from tablet PC mode to notebook mode: 1. Press the display release button. 2. Open the tablet PC display. 1-10 Getting Started
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    Hardware Setup 3. Rotate the tablet PC display counterclockwise until it snaps into place facing the keyboard. Getting Started 1-11
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    the battery pack is firmly seated. To turn on the tablet PC: » Slide the power switch 1 toward the front of the tablet PC. The power/standby light 2 is turned on, and you are prompted to begin software setup. ✎ The power/standby light is visible when the tablet PC is open or closed. 1-12 Getting
  • HP Tc4200 | Getting Started - Page 19
    setup. Software setup begins when you respond to the setup prompt on the tablet PC screen. Ä CAUTION: If you are prompted to select an operating system language before a window called Welcome to Microsoft Windows is displayed, choose carefully. On some models, the languages that you do not choose
  • HP Tc4200 | Getting Started - Page 20
    to software setup navigation: ■ To display additional information about the text in any setup window: Select the question mark icon in the lower-right section of the window or press the f1 key on your keyboard. ■ To continue to the next window: Select the Next button in the lower-right corner of
  • HP Tc4200 | Getting Started - Page 21
    Software Setup To navigate in a window, slide your finger on the TouchPad 1 in the direction that you want to move the cursor. To select an item, move the cursor over the item, and then press the left TouchPad button 2. Getting Started 2-3
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    prompt you to confirm or select regional preferences. Regional preferences are preset for the country in which you purchased the tablet PC. ■ Dates and currency window-The operating system will use the region and language preferences you confirm or select in the How should dates and currency
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    . On the following screen you will be offered only 2 options: You can choose Back to return to the End-User License Agreement window or choose Shutdown to turn off the tablet PC. When you start the tablet PC after selecting Shutdown, the Welcome to Windows window is displayed and you must again
  • HP Tc4200 | Getting Started - Page 24
    's name? window, you can retain the default name shown in the Computer name text field or choose another name. For example, you might want to base your tablet PC name on a person's name, "David," or a location, "Familyroom." In order for your tablet PC name to be displayed on a network, the name
  • HP Tc4200 | Getting Started - Page 25
    the "Step 3: Connect the Modem" section in Chapter 1, "Hardware Setup," or have connected the tablet PC to the Internet by another method, the Connecting to online registration window is displayed. This window describes the progress of your registration. If you are unable to send your registration
  • HP Tc4200 | Getting Started - Page 26
    you enter in the Who will use this computer? window text fields are displayed on the list of user accounts displayed at Windows startup. Press the Finish Button When the Thank you! window is displayed, read the text, and then select Finish. Your tablet PC saves your preferences, and then restarts in
  • HP Tc4200 | Getting Started - Page 27
    3 Next Steps Before you use your tablet PC, make sure that you properly set up your tablet PC. Software on optical discs, such as CDs or DVDs, is included with all tablet PC models. Getting Started 3-1
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    Guide. ✎ All software instructions in your tablet PC documentation describe Microsoft Windows XP Tablet PC Edition procedures based on the default Windows XP category view. For information about switching between Windows XP classic view and Windows XP category view, select Start > Help and Support
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    ■ Protect your tablet PC from viruses. ■ Protect your tablet PC from power surges. ■ Protect your system files. ■ Protect your privacy. ■ Use your tablet PC safely. ■ Turn off your tablet PC properly. For information about other tablet PC security features, such as passwords, device disabling, and
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    is preinstalled on your tablet PC. ■ For information about using and updating your Norton AntiVirus software: Select Start > All Programs > Norton AntiVirus > Help and Support. ■ For supplementary information about your Norton AntiVirus software, including troubleshooting procedures: Select Start
  • HP Tc4200 | Getting Started - Page 31
    Point To set a system restore point manually: 1. Select Start > Help and Support > System Restore. 2. Select Create a restore point, and then follow the instructions on the screen. Restoring to a Restore Point To restore the tablet PC to a restore point: 1. Make sure the tablet PC is connected to
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    . To update the operating system and other software provided on your tablet PC, » Select Start > Help and Support. For supplementary information and procedures for keeping your tablet PC software updated, refer to the software update section in the Hardware and Software Guide. 3-6 Getting Started
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    Tablet PC from Power Surges To protect the tablet PC from the power surges that might be caused by an uncertain power supply or an electrical storm: ■ Plug the tablet PC power , either run the tablet PC on battery power or shut down the tablet PC and unplug the power cord. Getting Started 3-7
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    , and work habits for tablet PC users. The Safety and Comfort Guide also provides important electrical and mechanical safety information. This guide is available on the Web at http://www.hp.com/ergo, on the tablet PC hard drive, and in the Help and Support Center located on your tablet PC. Å WARNING
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    turn off the tablet PC by using the standard Windows shutdown procedure for your operating system: » Select Start > Turn Off Computer > Turn Off. (If you connect your tablet PC to a network domain, the name of the Turn Off Computer button might change to Shut Down.) If the tablet PC does not respond
  • HP Tc4200 | Getting Started - Page 36
    Turn off your tablet PC. b. Follow the instructions in the "Step 3: Connect the Modem" section of Chapter 1, "Hardware Setup." c. Start your tablet PC in Windows. d. Proceed to the next section, "Set Up Internet Service." For information about setting up a wireless device, visit http://www.hp.com/go
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    on your desktop. In all locations, you can set up Internet service by using the Windows Internet Connection wizard. Using Easy Internet Sign-Up If the Easy Internet Sign-Up utility is supported in the country in which you purchased your tablet PC, you can access the utility by using either of the
  • HP Tc4200 | Getting Started - Page 38
    your tablet PC, the icons might be displayed either individually on the Windows desktop or grouped in a desktop folder named Online Services. To set up a new Internet account or configure your tablet PC to use an existing account, double-click an icon, and then follow the instructions on the screen
  • HP Tc4200 | Getting Started - Page 39
    access the user guides through the Help and Support Center: » Select Start > Help and Support > HP User Guides. To access the user guides through the Info Center: 1. Press the Info Center button. 2. Select HP User Guides. ✎ A User Guides CD is included with select tablet PC models. Getting Started
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    the visible hardware components included with your tablet PC. Information about the function of the components is provided in the Hardware and Software Guide. ✎ Some of the hardware components illustrated and described in this chapter and in other tablet PC guides are available only on select models
  • HP Tc4200 | Getting Started - Page 42
    2 Pointing stick 3 Left pointing stick button 4 TouchPad 5 Wireless light 6 Power/standby light 7 Battery charge light 8 IDE (Integrated Drive Electronics) drive light 9 Left TouchPad button - Right TouchPad button q TouchPad scroll zone w Right pointing stick button e Num lock light r Volume up
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    Front Components Component ID Rear Components Components 1 Infrared port 2 Bluetooth® module (select models only) 3 Display release button 4 USB port 5 RJ-11 (modem) jack 6 RJ-45 (network) jack 7 Power connector 8 External monitor port 9 S-Video-out jack Getting Started 4-3
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    Components Components 1 Security cable slot 2 Vent 3 Wireless button (select models only) 4 USB port 5 Info Center button 6 Power switch 7 Speaker 4-4 8 Audio-out (headphone) jack 9 Audio-in (microphone) jack - USB port q PC Card eject button w PC Card slot e Digital Media Slot Getting Started
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    Display Components Component ID Components 1 Pen holder 2 Pen eject button 3 Internal microphone 4 Jog dial 5 Windows Security button 6 Q button 7 Rotate button 8 Tablet PC Input Panel Launch button Getting Started 4-5
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    Component ID Bottom Components Components 1 Docking connector 2 Expansion memory module compartment 3 Vents (3) 4 Primary battery bay 5 Primary battery release latch 6 Hard drive bay 7 Travel battery connector 4-6 Getting Started
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    Pen Components Component ID Components 1 Pen tip 2 Pen button 3 Pen tether eyelet 4 Pen eraser Getting Started 4-7
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    to the bottom of the tablet PC. To display the information on the Service Tag on your screen, select Start > Help and Support. ■ Microsoft Certificate of Authenticity-Contains the Windows Product Key. You might need the Product Key to update or troubleshoot the operating system. This certificate
  • HP Tc4200 | Getting Started - Page 49
    problems with your tablet PC, you can ■ Review the Quick Troubleshooting section in this appendix. ■ Access the Help and Support Center for additional information about your tablet PC a problem while the tablet PC is offline. ■ Visit the HP support Web site at http://www.hp.com/support for
  • HP Tc4200 | Getting Started - Page 50
    functions of the power features on your tablet PC are identified in Chapter 4, "Component ID," and in the Hardware and Software Guide. ■ The following illustration identifies the icons for a power button or power switch 1, a power/standby light 2, and an AC adapter light 3. A-2 Getting Started
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    Troubleshooting Can the Tablet PC Not Be Turned On? If an AC adapter light is off and the tablet PC cannot be turned on, adequate power might not be available to the tablet PC. ■ If the tablet PC is running on battery power or is connected to an external power source other than an AC outlet,
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    is saved in random access memory (RAM), and the screen clears. In some software, including your Windows operating system, the term standby is replaced by the term sleep. ❏ When hibernation is initiated, your work is saved to a hibernation file on the hard drive, the tablet PC shuts down, and all
  • HP Tc4200 | Getting Started - Page 53
    Troubleshooting Is Software Functioning Abnormally? If your software becomes unresponsive or responds abnormally: ■ Restart the tablet PC: Select Start > Turn Off Computer > Restart. (On your tablet PC, the Turn Off Computer button may be called the Shut Down button, depending on your network
  • HP Tc4200 | Getting Started - Page 54
    you are unable to shut down the tablet PC with the power switch, remove the battery pack and disconnect the tablet PC from external power. Is the Tablet PC Overheating? It is normal for the tablet PC to feel warm to the touch while it is in use. But if the tablet PC feels extremely warm, it might be
  • HP Tc4200 | Getting Started - Page 55
    of the device manufacturer or provider. For more information about updating drivers, select Start > Help and Support. If the problem involves accessing or displaying files on a device with removable storage, such as a CD, DVD, or digital memory card, refer to the AutoPlay section in the Hardware and
  • HP Tc4200 | Getting Started - Page 56
    . ■ Updates for your operating system, drivers, and the software provided on your tablet PC. ■ Checkups for tablet PC functionality. ■ Automated and interactive troubleshooting, repair solutions, and system recovery procedures. ■ Links to Customer Care specialists. A-8 Getting Started Guide
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    are provided on the Service Tag. ❏ The Service Tag label is affixed to the bottom of the tablet PC. ❏ To display the Service Tag information on the tablet PC screen: Select Start > Help and Support. ■ Purchase date on the invoice. ■ Conditions under which the problem occurred. ■ Error messages
  • HP Tc4200 | Getting Started - Page 58
    vary with the types of Windows passwords you have set). ■ For information about deleting an HP password, refer to the Hardware and Software Guide. ■ To contact Customer Care, refer to the printed Worldwide Telephone Numbers booklet (English only) included with the tablet PC. A-10 Getting
  • HP Tc4200 | Getting Started - Page 59
    B System Restore The tablet PC system restore process provides several ways to recover system functionality. The Application and Driver Recovery disc and Operating System disc enable you to recover or repair your tablet PC without losing personal data. The Operating System disc also enables you to
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    guides you through the process of creating the recovery partition. After the partition is created, the tablet PC restarts and creates the first snapshot. After the snapshot is created, the tablet PC restarts and the software makes the snapshots available for recovery through Windows. Local Recovery
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    to return to a previous configuration restore point if you encounter problems. To set a system restore point: 1. Select Start > Help and Support > System Restore. 2. Select Create a restore point, and then follow the instructions on the screen. To restore the tablet PC to a previous date and time
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    and Driver Recovery disc. ✎ If you have not reinstalled your operating system, some applications preloaded on your tablet PC, such as those available in the Software Setup utility, can also be repaired or reinstalled from your hard drive. The application reinstallation process repairs or replaces
  • HP Tc4200 | Getting Started - Page 63
    disabled: a. Select Start > Run. Enter x:/setup.exe where x is your CD drive designation. b. Then select OK. 2. When the installation wizard is displayed, follow the installation instructions on the screen. 3. Restart the tablet PC if prompted. Repairing the Operating System To attempt an operating
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    displayed.) 8. Press R to repair the selected Windows installation. (The repair process begins. This process may take up to 2 hours to complete. The tablet PC restarts in Windows the Hardware and Software Guide. If other recovery efforts do not successfully repair the tablet PC, you can reinstall the
  • HP Tc4200 | Getting Started - Page 65
    using the NTFS file system (Quick) and press enter. Ä Formatting a drive deletes all current files. 12. Press F to format the drive. The reinstallation process begins. This process takes 1 to 2 hours to complete. The tablet PC restarts in Windows when the process is complete. Getting Started B-7
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    > Run. Then type D:\SWSETUP\APPINSTL\SETUP.EXE (where D indicates the optical drive). 2. Follow the on-screen instructions for installing the drivers. After the drivers are reinstalled, you must reinstall any software you added to the tablet PC. Follow the installation instructions provided with the
  • HP Tc4200 | Getting Started - Page 67
    connector, travel 4-6 battery light 1-7, 4-2 battery pack charging 1-7 identifying 1-2 battery release latch 4-6 Bluetooth label 4-8 Bluetooth module 4-3 bottom components 4-6 buttons display release 1-8 Info Center 4-4 left pointing stick 4-2 left TouchPad 4-2 PC Card eject 4-4 pen eject 4-5 power
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    classic view, Windows 3-2 clock, setting 2-4 components bottom 4-6 display 4-5 front 4-3 keyboard 4-2 left-side 4-4 pen 4-7 rear 4-3 right-side 4-4 connectors docking 4-6 power 4-3 cord, power identifying 1-2 surge protection 3-7 country-specific modem adapter connecting 1-6 identifying
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    button 4-2 left-side components 4-4 lights AC adapter A-2 battery 1-7 battery charge 4-2 caps lock 4-2 IDE drive 4-2 mute 4-2 num lock 4-2 power/standby 1-12, 4-2, A-2 wireless 4-2 lockup, system A-6 M memory module compartment 4-6 microphone jack 4-4 microphone, internal 4-5 Getting Started Guide
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    System Restore 3-5 updating 3-6 Operating System disc B-1, B-5 overheating 3-8, A-6 P PC Card eject button 4-4 PC Card slot 4-4 pen button 4-7 pen components 4-7 pen eject button 4-5 pen eraser 4-7 pen holder 4-5 pen tether eyelet 4-7 pen tip 4-7 pen-activated buttons Q 4-5 rotate 4-5 Tablet PC
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    monitor 4-3 infrared 4-3 USB 4-3, 4-4 power connecting the tablet PC to external 1-7 surge protection 3-7 turning off 3-9 turning on 1-12 power connector 4-3 power cord identifying 1-2 securing A-3 surge protection 3-7 power problems, troubleshooting A-3 power switch icons A-2 light A-2 location
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    -up A-6 system recovery B-1 System Restore 3-5 system restore points B-3 T tablet PC description and name settings, software setup 2-6 Tablet PC Input Panel Launch button 4-5 technical support A-8, A-9 telephone (RJ-11) jack 1-4 temperature safety considerations 3-8 troubleshooting A-6 time settings
  • HP Tc4200 | Getting Started - Page 73
    A-8 travel battery connector 4-6 traveling with tablet PC Modem Approval label 4-8 wireless certification labels 4-8 troubleshooting procedures display problems A-4 external device problems A-7 hibernation or standby problems A-4 overheating problems A-6 power problems A-3 response problems
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Getting Started
HP Compaq Tablet PC Series
Document Part Number: 367427-001
March 2005
This guide explains how to set up your hardware and software
and begin using your tablet PC.
Enhanced for Accessibility.