HP TouchSmart 300-1120 Getting Started Guide
HP TouchSmart 300-1120 Manual
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- HP TouchSmart 300-1120 | Getting Started Guide - Page 1
Getting Started - HP TouchSmart 300-1120 | Getting Started Guide - Page 2
services are set forth in the express statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP HP supports one partition on the hard disk drive at a time. One of the partitions contains the System Recovery information. Part - HP TouchSmart 300-1120 | Getting Started Guide - Page 3
and settings to your new computer 9 Computer orientation 10 Connecting a game console 11 HP My Display TouchSmart Edition 13 Using Beats Audio 14 Using the HP TouchSmart with safety and comfort 14 4 Troubleshooting and maintenance 16 Computer does not start 16 Power 17 Display (screen 17 - HP TouchSmart 300-1120 | Getting Started Guide - Page 4
iv Getting Started - HP TouchSmart 300-1120 | Getting Started Guide - Page 5
fix problems (troubleshooting). HP Support website: www.hp.com/support Visit www.hp.com/go/win7 ● Find electronic user guides and specifications for your computer model. ● Order parts and find additional troubleshooting help. HP Support website: www.hp.com/support ● Upgrade or replace Upgrading - HP TouchSmart 300-1120 | Getting Started Guide - Page 6
.com/ergo. ● Wall-mounting your computer Wall-Mounting your HP TouchSmart (select HP TouchSmart PC models only). Tap Start, tap All Programs, and then tap User Guides. If the guide is not available there, visit www.hp.com/support WARNING! To reduce the risk of electrical shock or damage to your - HP TouchSmart 300-1120 | Getting Started Guide - Page 7
plugging the computer into an AC power outlet. WARNING! To prevent direct exposure to a laser beam, do not try to open the enclosure of the CD or DVD drives. NOTE: Some features might not be available on systems that are shipped without a version of Microsoft Windows. Getting Started 3 - HP TouchSmart 300-1120 | Getting Started Guide - Page 8
by model, such as an adjustable webcam, a CD/DVD and Blu-ray player and burner, Bluetooth capability, USB ports, a media card reader, Wireless 802.11n networking, full support for Beats Audio™ devices (sold separately), and high quality speakers. Select HP TouchSmart PC models can be mounted on - HP TouchSmart 300-1120 | Getting Started Guide - Page 9
Safety and Regulatory Information document. Tap the Start button, tap All Programs, and then tap User Guides. ❑ Read the Safety & Comfort Guide for proper workstation setup, posture, health and work habits, and electrical and mechanical safety information. Tap the Start button, tap All Programs, and - HP TouchSmart 300-1120 | Getting Started Guide - Page 10
Connecting your computer 1. Squeeze the two tabs on the rear door at the back of the computer and pull the door open. 2. Reach into the rear cavity framed by the computer stand, and plug the power cord into the power connection at the top right corner. Sub IR out in LAN 3. Plug the three- - HP TouchSmart 300-1120 | Getting Started Guide - Page 11
, in most cases, repair damage caused by viruses. For protection against new viruses beyond the trial period, purchase an extended update service. Unauthorized access to data and ongoing threats to the computer Firewall software ● Windows 7 includes firewall software preinstalled on the computer - HP TouchSmart 300-1120 | Getting Started Guide - Page 12
For a wireless network connection, use a wireless router with the computer to connect to a WLAN with an Internet connection. 2. Get Internet service. ◦ Sign up with an Internet service provider (ISP). If you already have an account with an ISP, skip this step and follow the instructions provided by - HP TouchSmart 300-1120 | Getting Started Guide - Page 13
Follow the onscreen instructions to select an ISP and set up Internet service. NOTE: Online Services provides a list your new computer by using CDs or DVDs, memory sticks, and external hard drives. You can also use to connect two computers and to work with the Windows Easy Transfer software. NOTE: - HP TouchSmart 300-1120 | Getting Started Guide - Page 14
is wall-mounted (select HP TouchSmart PC models only), it can be displayed in landscape orientation, or portrait orientation with the CD-DVD player on top. For instructions on wall-mounting your HP TouchSmart PC, refer to the Wall-Mounting your HP TouchSmart user guide. 10 Chapter 3 Setting up - HP TouchSmart 300-1120 | Getting Started Guide - Page 15
Connecting a game console Select HP TouchSmart610 PC models only Some computer models allow you to use in display mode, the computer is still running in the background. The keyboard, mouse, and touch screen function are active and still control the computer. It is recommended that you save and close - HP TouchSmart 300-1120 | Getting Started Guide - Page 16
system into Sleep mode. Return to PC mode from gaming mode To return to PC mode from gaming mode, choose from any one of the following options: ● Tap the full screen to return to desktop ● Press ESC key to return to desktop ● Left click mouse to return to desktop ● Press the Ctrl+Alt+Del buttons - HP TouchSmart 300-1120 | Getting Started Guide - Page 17
. 1. Select Start, select All Programs, select HP, and then select HP Picture in Picture, or tap the PIP icon on the desktop or the system icon tray. The PIP menu capability. HP My Display TouchSmart Edition Select HP TouchSmart PC models only Getting Started HP My Display TouchSmart Edition 13 - HP TouchSmart 300-1120 | Getting Started Guide - Page 18
the back panel. Using the HP TouchSmart with safety and comfort Before you begin using the computer, arrange the computer and your work area to maintain your comfort and productivity. Refer to the Safety & Comfort Guide for important ergonomic information: Visit www.hp.com/ergo on the Web. WARNING - HP TouchSmart 300-1120 | Getting Started Guide - Page 19
while you are touching the screen. Keep your shoulders low and your upper arm close to your body when you touch the screen. The work surface height. The graphic below shows correct body and computer positioning. The graphic below shows incorrect usage. Getting Started Using the HP TouchSmart - HP TouchSmart 300-1120 | Getting Started Guide - Page 20
troubleshooting options, see Getting information on page 1. Computer does not start Symptom Possible solution Error message: Hard disk drive error. Contact Support: www.hp.com/support and then tap End Task. If closing programs does not work, restart the computer: 1. Press the Ctrl+Alt+Delete - HP TouchSmart 300-1120 | Getting Started Guide - Page 21
Power Symptom Possible solution Error message: Invalid system disk or Non-System disk or Disk error. When drive activity stops, remove the disc, and then press the spacebar on the keyboard. The computer should start up. Computer does not turn off when the - HP TouchSmart 300-1120 | Getting Started Guide - Page 22
to the back of your computer, and then restart your computer. Mouse (with cable) does not work or is not detected. Unplug and reconnect the mouse cable to your computer. If the mouse is your computer, and then restart your computer. 18 Chapter 4 Troubleshooting and maintenance Getting Started - HP TouchSmart 300-1120 | Getting Started Guide - Page 23
Symptom Possible solution Cursor responds slowly, moves only vertically or horizontally, or does not track smoothly. For a mouse with a roller ball: ● Clean the roller ball: Remove the roller ball cover from bottom of mouse (rotate it counterclockwise), remove the ball, and clean it by using a - HP TouchSmart 300-1120 | Getting Started Guide - Page 24
inches) mouse does during initial setup or for re-synchronization. not work or is ● Ensure that the mouse is not in Suspend mode . Tap the left mouse button to reactivate it. ● Replace the batteries in the keyboard and mouse. ● Re-synchronize Troubleshooting and maintenance Getting Started - HP TouchSmart 300-1120 | Getting Started Guide - Page 25
Troubleshooting. 2. Under Hardware and Sound, tap Troubleshoot and audio playback. If you are using built-in computer speakers, use the Volume button to adjust volume. You can also use My Display TouchSmart . Log in to your Internet Service Provider (ISP), and start the desired program. Getting - HP TouchSmart 300-1120 | Getting Started Guide - Page 26
Action Center, and then tap Troubleshooting. 2. Under Network and Internet, tap Connect to the Network and Internet, and then tap Network and Sharing Center. 2. In the Network and Sharing Center window, tap Set up a connection or network to open the wizard, and then follow the onscreen instructions - HP TouchSmart 300-1120 | Getting Started Guide - Page 27
fourth memory modules go into the white slots (3, 4). Check to make sure that there is a least one memory module in your computer, and that it is in a black slot. If you have added or replaced memory modules in your computer, verify the placement of the memory modules: ● If the memory modules are - HP TouchSmart 300-1120 | Getting Started Guide - Page 28
or PCM Audio. (HP TouchSmart PC does not support AC3, DTS, Dolby Digital 5.1.) Software troubleshooting Some software repairs are as simple as restarting your computer, and others require performing a System Recovery from files on your hard disk drive. 24 Chapter 4 Troubleshooting and maintenance - HP TouchSmart 300-1120 | Getting Started Guide - Page 29
revert to an earlier version of a driver, tap Rollback Driver, and then follow the onscreen instructions. You can also go to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Follow the onscreen instructions. Getting Started Software troubleshooting 25 - HP TouchSmart 300-1120 | Getting Started Guide - Page 30
onscreen instructions. To add restore points manually: drivers are damaged, you can reinstall it by using the Recovery Manager program (select models only). NOTE: Do not use the Recovery Manager program to reinstall software programs that came on CDs Troubleshooting and maintenance Getting Started - HP TouchSmart 300-1120 | Getting Started Guide - Page 31
install, tap Next, and follow the onscreen instructions. 4. When you have finished reinstalling, restart drivers. Maintenance It is important that you perform simple maintenance of your computer to ensure that it works . Run Disk Defragmenter to keep your hard disk in good condition and improve system - HP TouchSmart 300-1120 | Getting Started Guide - Page 32
driver CD or external hard disk drive. Keeping work smoothly and effectively. Check your system once a month for visible signs of dust and debris, and clean it about once every three months. Visit www.hp.com/support for additional cleaning instructions Troubleshooting and maintenance Getting Started - HP TouchSmart 300-1120 | Getting Started Guide - Page 33
screen, because this could cause damage to the touch screen. System Recovery System Recovery completely erases and reformats the hard disk drive, deleting all data files you have created, and then reinstalls the operating system, programs, and drivers. However, you must reinstall any software that - HP TouchSmart 300-1120 | Getting Started Guide - Page 34
from HP Support. To purchase recovery discs, visit www.hp.com/support. System Recovery from the Windows 7 Start Menu CAUTION: System Recovery deletes all data and programs you created or installed. Back up any important data to a removable disc or USB flash drive. 30 Chapter 4 Troubleshooting and - HP TouchSmart 300-1120 | Getting Started Guide - Page 35
computer is working and Windows Recovery Manager from the recovery disc, or the recovery USB flash drive. If using discs, insert the next system-recovery disc when prompted Complete the registration process, and wait until you see the desktop. 10. Turn off the computer, reconnect all peripheral - HP TouchSmart 300-1120 | Getting Started Guide - Page 36
responding, but the computer is working, follow these steps to the registration process, and wait until you see the desktop. 9. Turn off the computer, reconnect all peripheral devices drive. To create recovery media, see Recovery media on page 33. 32 Chapter 4 Troubleshooting and maintenance - HP TouchSmart 300-1120 | Getting Started Guide - Page 37
#1 into the DVD drive tray, and close the tray; or if using a recovery USB flash drive, insert it into a USB port. 3. If the computer works, tap the Start button USB flash drive (one or the other, but not both). Create recovery media from the recovery image stored on your hard disk drive. This image - HP TouchSmart 300-1120 | Getting Started Guide - Page 38
high-quality blank DVD+R or DVD-R discs. NOTE: You cannot use CDs or DVD+RW, DVD-RW, DVD+RW DL, DVD-RW DL, have the option of creating a recovery USB flash drive instead, using a high-quality blank USB drive. ● If you are creating recovery discs, be Troubleshooting and maintenance Getting Started - HP TouchSmart 300-1120 | Getting Started Guide - Page 39
), it will be grayed out on the screen. Tap Next. NOTE: Recovery Media Creation formats the flash drive and deletes all on files on it. 6. Follow the onscreen instructions. Make sure to label the USB flash drive and store it in a secure place. NOTE: Do not use media cards for creating recovery media
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Getting Started