HP TouchSmart 520-1050 Getting Started (For Select TouchSmart Models Only)
HP TouchSmart 520-1050 Manual
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- HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 1
Getting Started - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 2
Windows logo and Windows 7 are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries/regions. "Dr. Dre", "Beats" and the B logo are trademarks of Dr. Dre and Jimmy Iovine. HP supports and Compaq computers with the Microsoft® Windows operating system - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 3
Transferring files and settings to your new computer 9 Computer orientation 10 Connecting a game console 11 HP My Display TouchSmart Edition 13 Using Beats Audio 13 Using the HP TouchSmart with safety and comfort 14 4 Troubleshooting and maintenance 16 Computer does not start 16 Power ...17 - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 4
iv ENWW - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 5
and fix problems (troubleshooting). HP Support website: www.hp.com/support Visit www.hp.com/go/win7 ● Find electronic user guides and specifications for your computer model. ● Order parts and find additional troubleshooting help. HP Support website: www.hp.com/support ● Find computer warranty - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 6
, and then tap User Guides or visit www.hp.com/ergo. ● Wall-mounting your computer Wall-Mounting your HP TouchSmart (select HP TouchSmart PC models only). Tap Start, tap All Programs, and then tap User Guides. If the guide is not available there, visit www.hp.com/support WARNING! To reduce the - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 7
WARNING! To prevent direct exposure to a laser beam, do not try to open the enclosure of the CD or DVD drives. NOTE: Some features might not be available on systems that are shipped without a version of Microsoft Windows. ENWW 3 - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 8
), and high quality speakers. Select HP TouchSmart PC models can be mounted on a wall using a standard VESA wall-mounting device (purchased separately). HP TouchSmart 5.0 provides a unique, touch-based computer experience. Magic Canvas provides an interactive desktop that expands to the left and - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 9
screen, partial screen, or icon. ● Website Tiles Add shortcut tiles to your favorite websites into the carousel. For additional information about HP TouchSmart 5.0, tap the Start button, tap Help and Support, and then tap HP TouchSmart, or tap the Help and Support icon on the Carousel and then tap - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 10
mechanical safety information. Tap the Start button, tap All Programs, and then tap User Guides or visit www.hp.com/ergo. Protecting your computer Computer risk Computer feature Unauthorized use of the computer or user account User password A password is a group of characters that you choose to - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 11
data and ongoing threats to the computer Firewall software ● Windows 7 includes firewall software preinstalled on the computer. ● The antivirus software, which is preinstalled on the computer, includes firewall software. Computer security Windows 7 critical security updates Microsoft continually - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 12
◦ For a wired network connection, connect an Ethernet cable to the computer and to a network router or LAN device. ◦ For a wireless network connection, use a wireless router with the computer to connect to a WLAN with an Internet connection. 2. Get Internet service. 8 Chapter 3 Setting up your - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 13
instructions provided by the ISP. ◦ If you did not set up the computer for Internet service during the initial setup, do so now by using Online Services: computer to the new computer. The Easy Transfer Cable is a USB cable designed specifically to connect two computers and to work with the Windows - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 14
of -5 degrees to 30 degrees. If the computer is wall-mounted (select HP TouchSmart PC models only), it can be displayed in landscape orientation only. For instructions on wall-mounting your HP TouchSmart PC, refer to the Wall-Mounting your HP TouchSmart user guide. 10 Chapter 3 Setting up your - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 15
Connecting a game console Select HP TouchSmart PC models only Some computer models allow you to use your system as a high-resolution monitor for gaming. An HDMI game console port is located on right side of the computer, at the bottom. You can get audio from the internal speakers, from headphones, - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 16
- Automatically switches back to computer and opens Media Center ● Power - Places the system into Sleep mode. Return to PC mode from gaming mode To return to PC mode from gaming mode, choose from any one of the following options: ● Tap the full screen to return to desktop ● Press ESC key to return - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 17
display menu button at the side of the computer . NOTE: When connected to the game console port, your system is in display mode; there is no recording capability. HP My Display TouchSmart Edition Select HP TouchSmart PC models only HP My Display TouchSmart Edition allows you to adjust the screen - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 18
optimized for Beats Audio™ headphones and external audio systems (purchased separately). Select HP TouchSmart PC models also include four Beats-optimized internal speakers and a Beats toggle button on the keyboard. Your computer comes ready for you to experience music with Beats enabled. To disable - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 19
Locate the HP TouchSmart PC in the room to minimize glare from the screen. You can also reduce glare by tilting the screen. The HP TouchSmart screen can be used as an input device; therefore, the computer should be placed so that your shoulders and neck are comfortable. The computer might need to be - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 20
possible solutions. For more information or for additional troubleshooting options, see Getting information on page 1. Computer does not start Symptom Possible solution Error message: Hard disk drive error. Contact Support: www.hp.com/support Computer will not turn on or start. Ensure that - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 21
the power plug to the back of the computer and to the wall outlet. Press the Power button to turn on the computer. Press the space bar on the keyboard too small, or the images are fuzzy. Adjust the display resolution setting in Windows 7: 1. Tap the Start button, and then tap Control Panel. 2. - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 22
in all open programs, press the Ctrl+Esc keys on the keyboard simultaneously to display the Windows Start menu. 5. Use the arrow keys to select the Arrow button that is next to connector to the back of your computer, and then restart your computer. 18 Chapter 4 Troubleshooting and maintenance ENWW - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 23
Symptom Possible solution Cursor responds slowly, moves only vertically or horizontally, or does not track smoothly. For a mouse with a roller ball: ● Clean the roller ball: Remove the roller ball cover from bottom of mouse (rotate it counterclockwise), remove the ball, and clean it by using a - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 24
interference from other devices. 1. Unplug the receiver from the USB connector on the computer, and then reconnect it. Your computer model might have a connector dedicated to the receiver. 2. Check that the mouse receiver lights or stops flashing. 20 Chapter 4 Troubleshooting and maintenance ENWW - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 25
For Windows 7: 1. Tap the Start button, tap Control Panel, tap Action Center, and then tap Troubleshooting. 2. Under Hardware and Sound, tap Troubleshoot and audio playback. If you are using built-in computer speakers, use the Volume button to adjust volume. You can also use My Display TouchSmart - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 26
the Internet. For Windows 7: 1. Tap the Start button, tap Control Panel, tap Action Center, and then tap Troubleshooting. 2. Under Network and Internet, tap Connect to the Internet. Verify that you are using the proper cables for your Internet connection type. Your computer might have an Ethernet - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 27
audio format output is selected. Choose Digital Stereo, or PCM Audio. (HP TouchSmart PC does not support AC3, DTS, Dolby Digital 5.1.) Software troubleshooting Some software repairs are as simple as restarting your computer, and others require performing a System Recovery from files on your hard - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 28
. You can also go to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Follow the onscreen instructions. Microsoft System Restore If you have a problem that might be due to software that was installed on your computer, use System Restore to return the - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 29
Computer, tap Properties, and then tap System protection. 3. Under Protection Settings, tap the disk for which you want to create a restore point. 4. Tap Create, and then follow the onscreen instructions. Software program and hardware driver version of Microsoft Windows. To check troubleshooting 25 - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 30
to install, tap Next, and follow the onscreen instructions. 4. When you have finished reinstalling, restart the computer. Do not skip this last step. You must restart the computer after recovering software programs or hardware drivers. Maintenance It is important that you perform simple maintenance - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 31
get bogged down, depending on the computer usage. Use System Recovery to wipe your Windows operating system installation clean, restoring it three months. Visit www.hp.com/support for additional cleaning instructions. Cleaning the computer vents Air vents keep the computer cool. Keep these vents - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 32
and reformats the hard disk drive, deleting all data files you have created, and then reinstalls the operating system, programs, and drivers. However, you must reinstall any software that was not installed on the computer at the factory. This includes software that came on media included in the - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 33
during system startup. 3. Through recovery media that you create. 4. Through recovery discs purchased from HP Support. To purchase recovery discs, visit www.hp.com/ support. System Recovery from the Windows 7 Start Menu CAUTION: System Recovery deletes all data and programs you created or installed - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 34
the desktop. 10. Turn off the computer, reconnect all peripheral devices, and turn the computer back on. System Recovery at system startup CAUTION: System Recovery deletes all data and programs you created or installed. Back up any important data to a removable disc. 30 Chapter 4 Troubleshooting - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 35
computer. 4. As soon as you see the initial company logo screen appear, repeatedly press the F11 key on your keyboard until the Windows computer. 8. Complete the registration process, and wait until you see the desktop. 9. Turn off the computer, reconnect all peripheral devices, and turn the computer - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 36
of recovery media for your computer; the recovery media can be used only with this computer. Store the recovery media in a safe place. NOTE: Some features might not be available on systems that are shipped without a version of Microsoft Windows. 32 Chapter 4 Troubleshooting and maintenance ENWW - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 37
. ● The number of discs in the recovery-disc set depends on your computer model (typically 3-6 DVD discs). The Recovery Media Creation program tells you the the flash drive and deletes all on files on it. 6. Follow the onscreen instructions. Make sure to label the USB flash drive and store it in a - HP TouchSmart 520-1050 | Getting Started (For Select TouchSmart Models Only) - Page 38
is also designed for maximum recyclability. Don't use a screen saver. We design to be more energy efficient. Screen savers can prevent your HP computer from going to sleep and thereby waste power. Screen savers can also reduce the life of your monitor by increasing the number of hours the
Getting Started