HP TouchSmart 600-1000 User Guide

HP TouchSmart 600-1000 - Desktop PC Manual

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  • HP TouchSmart 600-1000 | User Guide - Page 1
    Getting Started
  • HP TouchSmart 600-1000 | User Guide - Page 2
    Hewlett-Packard products and services are set forth in the express statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP of the 802.11n WLAN (wireless local area network) are draft 11n WLAN devices. HP supports lawful use of
  • HP TouchSmart 600-1000 | User Guide - Page 3
    Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting
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    iv Getting Started (features vary by model)
  • HP TouchSmart 600-1000 | User Guide - Page 5
    Setting Up Your Computer WARNING: The power supply is preset for the country/region in which you purchased your computer. If you move, please check the voltage requirements for your new location before plugging the computer into an AC power outlet. WARNING: Please read "Safety Notices" in the
  • HP TouchSmart 600-1000 | User Guide - Page 6
    location, availability, and number of connectors on the computer may vary. Power cord and devices Icon/label Description and function Power connector. Mouse (PS/2 connector). Keyboard (PS/2 connector). Universal Serial Bus (USB) 2.0 for mouse, keyboard, digital cameras, or other devices with
  • HP TouchSmart 600-1000 | User Guide - Page 7
    a network interface card, or NIC). The green LED indicates a valid connection. Modem Icon/label Description and function Modem (Line In RJ-11) (select models only) to connect the computer modem to a telephone wall jack for dial-up connections to the Internet. Display video output Icon/label
  • HP TouchSmart 600-1000 | User Guide - Page 8
    available separately, or included with the monitor. Your computer supports only active (powered) speaker systems; the speaker system must have its own power source, such as batteries or a separate power cord. For detailed instructions about how to connect and configure other multichannel speakers
  • HP TouchSmart 600-1000 | User Guide - Page 9
    is turned off and unplugged. 2 Connect the speaker system cable to the lime green Audio Line Out connector that matches the back of your computer. Or For 2.1 speakers or other multichannel speakers that were shipped with your computer (select models only), connect the subwoofer to the Audio Line Out
  • HP TouchSmart 600-1000 | User Guide - Page 10
    supporting IEEE 802.11b, 802.11g, or 802.11n by using the antenna that is included with the computer. If provided, connect the external antenna to the wireless antenna connector on the network card to increase the range and sensitivity of the wireless radio signal. NOTE: For the best wireless
  • HP TouchSmart 600-1000 | User Guide - Page 11
    green. 2 Plug the other end of the modem/telephone cable into the telephone service line wall jack connector. Connecting the Television Signal and Video Cables (Select models only) This section describes how to connect the computer to a television and which cables to use. Use cables to connect: TV
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    connected to the TV tuner. To record or listen to audio only, you must use the primary Audio In connector, which is connected to the motherboard and located on the back of the computer. 8 Getting Started (features vary by model)
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    video connector to a TV. Television input Icon/label TV/Cable Ant Description and function TV In connector to connect TV antenna or cable input from wall outlet with no set-top box. ATSC CATV NTSC TV In connector for TV cable or antenna, to receive ATSC (Advanced Television System Committee
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    12 for IR blaster placement details. Callouts A TV signal cable (coaxial) wall outlet (from antenna or cable) B Splitter C Computer coaxial TV In connector D Video recorder E TV F Set-top box/satellite box G Remote control IR blaster cable (select models only) 10 Getting Started (features vary by
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    cable (coaxial) wall outlet (from antenna or cable) B Splitter C Computer coaxial TV In connector D Video recorder E TV F Set-top box/satellite box G Remote control IR blaster cable (select models only) H Computer S-video In connector J Computer right and left Audio In (analog) connectors Setting Up
  • HP TouchSmart 600-1000 | User Guide - Page 16
    or satellite TV set-top box, you can control the set-top box from the computer by using the remote control sensor cable/IR blaster (select models only) and the connector on the computer (not available on all models). Remove the tape (1) on the end of the blaster, adhere it to the IR receiver on
  • HP TouchSmart 600-1000 | User Guide - Page 17
    an alternate language, it may take up to 30 minutes for this one-time language setup on the computer.) Follow the onscreen instructions to register, sign up for updates, and get online. 5 When you see the Windows 7 desktop, the initial setup is complete. For help with getting started using your
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    , simply press the Sleep button on the keyboard to enter sleep mode. Hibernate mode (available as an advanced power setting) saves the system memory to a temporary file on the hard disk and then turns off the hardware. When you turn on the computer again, the programs, folders, and documents that
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    the ISP. If you did not set up the computer for Internet service during the initial setup, do so now by using Online Services: a Click the Start button. b Click All Programs. c Click Online Services, and then click Get Online. d Follow the onscreen instructions to select an ISP and set up Internet
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    with audio, check the troubleshooting items in "Audio and speakers" on page 36. For more information, open the Help and Support Center or refer to the Support Web site; see "Getting More Information" on page 25. Selecting the Microphone The microphone connector on your computer is ready to use. If
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    Utility, BIOS settings, and other system identification information Administrator password Ongoing or future threats to the computer Windows 7 on Windows 7 passwords: Click the Start button, click Help and Support, and then type passwords into the Search Help box and press Enter. See "Using the
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    computer viruses. Computer viruses can disable or damage the operating system, software programs, or computer utilities. Antivirus software can detect most viruses, remove protect the computer against new viruses beyond the trial period, purchase an extended update service. Instructions for using
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    the Help and Support Center" on page 25. Guidelines for Installing Software and Hardware Devices After you set up the computer and complete the compatible with the computer; check the operating system, memory, and other requirements listed for the new software. Install the new software according to
  • HP TouchSmart 600-1000 | User Guide - Page 24
    box, and then click Windows Easy Transfer. 3 Follow the onscreen instructions in the Windows Easy Transfer Wizard to transfer your files from an old computer to your new one. For more information, click the Start button, click Help and Support, and then type moving files into the Search Help box and
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    click Stop in the Safely Remove Hardware window with the USB Mass Storage Device selected. Doing so removes the operating system recognition of the memory card reader from your computer, and you must restart the computer to see the memory card reader again. Memory card reader A The activity light
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    activity light (A) on the memory card reader lights, and the computer automatically detects the media. NOTE: You must insert media correctly. Note the direction of the notched corner on the media. For more information, open the Help and Support Center or refer to the Support Web site; see "Getting
  • HP TouchSmart 600-1000 | User Guide - Page 27
    Using a Vertical CD/DVD Drive (Select models only) Your computer may have an optical disc drive that is music, and videos to the disc before or after labeling it. For more information about making a LightScribe label: 1 Click the Start button, and then click Help and Support. 2 Type Lightscribe
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    view television broadcasts, to record and play TV programs, and to play music, movies, or video. To open Windows Media Center, point the remote control at the remote control sensor on the top front of the computer, and press the Windows Media Center Start button on the remote control. Or To use
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    site address listed in the Limited Warranty and Support Guide, or use the following steps: 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Enter the model number of your computer, and then click Search . Click an item
  • HP TouchSmart 600-1000 | User Guide - Page 30
    2 Click All Programs. 3 Click PC Help & Tools. Using HP Advisor Software (Select models only) HP Advisor is a desktop tool you use to monitor and access system health information about key areas of your computer. HP Advisor has three major areas: PC Dock - Access HP and Partner software directly on
  • HP TouchSmart 600-1000 | User Guide - Page 31
    , arrange the computer and your work area to maintain your comfort and productivity. Refer to the Safety & Comfort Guide for important ergonomic information: Click the Start button, click All Programs, click User Guides, and then click Safety & Comfort Guide. Or Type http://www.hp.com/ergo into
  • HP TouchSmart 600-1000 | User Guide - Page 32
    28 Getting Started (features vary by model)
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    also provide possible solutions you can try. The troubleshooting tables appear in the following order: "Computer does not start" on page 30 "Power" on page 31 "Display (monitor)" on page 31 "Keyboard and mouse (with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers
  • HP TouchSmart 600-1000 | User Guide - Page 34
    power supply light on the back of the computer should be on; if it is not, refer to the Limited Warranty and Support Guide to contact Support closing programs does not work, restart the computer: 1 Press the Ctrl, Alt, and Delete keys on the keyboard simultaneously. 2 Click the Arrow button next to
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    system disk or Non-System disk or Disk error. When drive activity stops, remove the disk and press the spacebar on the keyboard. The computer should start up. Computer does not turn off when the On button is pressed. Press and hold the On button until the computer turns off. Check Power Settings
  • HP TouchSmart 600-1000 | User Guide - Page 36
    keys to select the Arrow button next to Shut Down. Select Shut Down, and then press the Enter key on the keyboard. 6 After the shutdown is complete, unplug and reconnect the mouse connector to the back of your computer, and then turn on your computer. 32 Getting Started (features vary by model)
  • HP TouchSmart 600-1000 | User Guide - Page 37
    , white sheet of paper, or other less reflective surface under the mouse. For detailed cleaning instructions, go to: http://www.hp.com/support Select your country/region and language, search on your computer model number, and then search on the keyword cleaning. I cannot move the cursor using the
  • HP TouchSmart 600-1000 | User Guide - Page 38
    , place the wireless keyboard and wireless mouse on the same level as the receiver, within 30 cm (12 inches) of the receiver, and away from interference from other devices. 1 Unplug the receiver from a USB connector on the computer, and then reconnect it. Your computer model may have a connector
  • HP TouchSmart 600-1000 | User Guide - Page 39
    Possible solution Wireless keyboard or mouse follow to repeat the procedure for the keyboard. 5 Skip this step if your receiver model has no Connect button (A). Push the keyboard for 5 to 10 seconds until the LED (A) on the receiver lights or stops flashing. D Troubleshooting and Maintenance 35
  • HP TouchSmart 600-1000 | User Guide - Page 40
    graphics card (select models only) to connect your display (monitor) to the computer, you should also connect analog speakers to the computer Audio button (select models only), or press the Esc key on the keyboard. Unplug headphones if they are connected to your computer (or speaker system). Ensure
  • HP TouchSmart 600-1000 | User Guide - Page 41
    to a network, and then follow the onscreen instructions. If your system has an external antenna, try to move the antenna to a better position. If the antenna is internal, try to move the computer. Try to connect again later, or contact your ISP for assistance. Troubleshooting and Maintenance 37
  • HP TouchSmart 600-1000 | User Guide - Page 42
    or outdated. For detailed information about restoring and updating drivers, see "Updating drivers" on page 46. I cannot remove a CD or DVD. Turn on your computer, and press the Eject button nearest the drive to open the tray. If you suspect a problem with the Eject button itself: 1 Click the Start
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    exceeds the available space on your disc. You can make space available by removing one or more tracks from the list before recording the files to the disc then click Computer. Right-click the hard disk drive, and then click Properties to view the available space. Troubleshooting and Maintenance 39
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    next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to update the driver. 7 If you are prompted, restart the computer. 40 Getting Started
  • HP TouchSmart 600-1000 | User Guide - Page 45
    from the device manufacturer Web site. You may need an updated driver for Windows 7. Contact the device vendor directly for an update. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are properly and securely connected and that the
  • HP TouchSmart 600-1000 | User Guide - Page 46
    problem with the device. Exclamation points do not always appear when a device is not working properly. 4 If you have removed a hardware device, but the device driver click the Troubleshoot button, and follow the onscreen instructions in the device troubleshooter wizard. 7 Restart the computer. Click
  • HP TouchSmart 600-1000 | User Guide - Page 47
    Wireless devices Symptom Bluetooth device is not working. Possible solution Ensure the device and your computer are the correct distance apart-not too far and not too near. For the correct distance, refer to the device instructions. Remove and then reinstall the device: 1 Click the Start button,
  • HP TouchSmart 600-1000 | User Guide - Page 48
    sensor connected, and then restart the computer. Connect other USB devices after the remote sensor appears in the Device Manager window. Memory card reader Symptom Memory card reader cannot read the memory card. Possible solution Do not insert or remove memory cards when the in-use (activity
  • HP TouchSmart 600-1000 | User Guide - Page 49
    a lint-free cloth and a small amount of isopropyl alcohol. Replace the memory card if necessary. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. If your computer works improperly or stops because of the software, you may be
  • HP TouchSmart 600-1000 | User Guide - Page 50
    version of a driver, click Rollback Driver, and then follow the onscreen instructions. Microsoft System Restore Microsoft Windows 7 includes a feature that enables you to restore your computer configuration to a configuration that was in use before the current software problem existed. The feature
  • HP TouchSmart 600-1000 | User Guide - Page 51
    instructions. For more information about software restore points: 1 Click the Start button, and then click Help and Support. 2 Type system restore in the Search Help box, and then press Enter. Software program and hardware driver Select the program you want to remove, and then click Uninstall. d
  • HP TouchSmart 600-1000 | User Guide - Page 52
    help ensure trouble-free operation of your computer, and to ease the recovery of important information on your computer if problems arise in computer. Using Windows Updates can fix operating system bugs and improve performance. Also, be sure to check for driver updates for your hardware and new
  • HP TouchSmart 600-1000 | User Guide - Page 53
    or, in the case of the keyboard and mouse, not work smoothly and effectively. Check your system once a month for visible signs of dust and debris, and clean it about once every three months. Cleaning the computer and monitor 1 Unplug the computer from its power source. 2 Unplug the monitor from its
  • HP TouchSmart 600-1000 | User Guide - Page 54
    any debris that has accumulated in and around the computer connectors (for example, the Ethernet and USB connectors). Cleaning the keyboard and mouse When cleaning the keyboard keys, use a low setting on the battery-powered vacuum cleaner, to avoid removing key caps and springs. 1 Vacuum between the
  • HP TouchSmart 600-1000 | User Guide - Page 55
    key on the keyboard during system startup. 3 Through recovery discs that you create. 4 Through recovery discs purchased from HP Support. To purchase recovery discs, go to http://www.hp.com/support and visit the Software & Driver downloads page for your computer model. Troubleshooting and Maintenance
  • HP TouchSmart 600-1000 | User Guide - Page 56
    . NOTE: System recovery deletes all data and programs you created or installed after purchase. Therefore, ensure you have backed up, to a removable disc, any data you want to keep. 1 Turn off the computer. 2 Disconnect all peripheral devices from the computer, except the monitor, keyboard, and mouse
  • HP TouchSmart 600-1000 | User Guide - Page 57
    data and programs you created or installed after purchase. Therefore, ensure you back up, onto a removable disc, any data you want to keep. To perform a system recovery using recovery discs: 1 If the computer is working, create a backup DVD containing all the data files you want to save. When you
  • HP TouchSmart 600-1000 | User Guide - Page 58
    setup instructions. 2 Follow the instructions in "Preparing to Use Your Computer" on page 13. Additional Troubleshooting For additional troubleshooting solutions, refer to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster
  • HP TouchSmart 600-1000 | User Guide - Page 59
    4 speakers 5 left and right connectors 8 troubleshooting 36 B backup 49 buttons eject CD/DVD drive 23 Off, See turning off computer 14 C card reader, memory 21 CD/DVD drive troubleshooting 38-40 using vertical 23 cleaning 49 Composite video connector 8 computer cleaning 49 Help & Tools 26 setting up
  • HP TouchSmart 600-1000 | User Guide - Page 60
    12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader
  • HP TouchSmart 600-1000 | User Guide - Page 61
    38 keyboard (wired) 32 keyboard (wireless) 33-35 memory card reader 44 monitor 31 mouse (wired) 32 mouse (wireless) 33-35 power 31 remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46
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  • HP TouchSmart 600-1000 | User Guide - Page 64
    't use a screen saver Please don't disable the power settings Disposing of electronic waste responsibly has been an HP priority for more than 20 years. If this computer is a replacement for an older PC you no longer need, go to www.hp.com/go/recycle to find out if HP can help you dispose of your old
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Getting Started