HP TouchSmart 610-1110t Limited Warranty and Support Guide

HP TouchSmart 610-1110t Manual

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  • HP TouchSmart 610-1110t | Limited Warranty and Support Guide - Page 1
    Guide • Warranty Statement • Safety Information • Support Information Before contacting the HP Customer Care Center, it's important to have the following information handy. Please take a moment to write down your product information for future reference. The first four items on the list (Model
  • HP TouchSmart 610-1110t | Limited Warranty and Support Guide - Page 2
    support General Terms This HP Hardware Limited Warranty gives you, the customer, express limited warranty rights from Hewlett-Packard, the manufacturer. Please refer to HP country/region where HP or its authorized service providers offer warranty service for the same product model number subject to
  • HP TouchSmart 610-1110t | Limited Warranty and Support Guide - Page 3
    warranty service. You are entitled to hardware warranty service according to the terms and conditions of this document if a repair to your HP Hardware error-free. HP is not responsible for damage that occurs as a result of your failure to follow the instructions intended for the HP Hardware Product.
  • HP TouchSmart 610-1110t | Limited Warranty and Support Guide - Page 4
    OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. Exclusive Remedy TO THE EXTENT ALLOWED BY APPLICABLE LOCAL
  • HP TouchSmart 610-1110t | Limited Warranty and Support Guide - Page 5
    ship approved replacement parts directly to you to fulfill your HP Hardware Product warranty service. This will save considerable repair time. After you contact the HP Technical Support Center and the fault diagnosis identifies that the problem can be fixed using one of these parts, a replaceable
  • HP TouchSmart 610-1110t | Limited Warranty and Support Guide - Page 6
    to the HP Web site at: http://www.hp.com/support HP may, at its sole discretion, determine if on-site warranty service is required. For example, in many cases, the defect can be fixed by the use of a Customer Self Repair (CSR) part that you are required to replace yourself based on instructions and
  • HP TouchSmart 610-1110t | Limited Warranty and Support Guide - Page 7
    HP Option and are included in the HP Option product packaging. If your HP Option is installed in an HP Hardware Product, HP may provide warranty service for either the period specified in the warranty documents (HP NO EVENT SHALL HP OR ITS SUPPLIERS EVEN IF HP OR ANY SUPPLIER on which HP distributes
  • HP TouchSmart 610-1110t | Limited Warranty and Support Guide - Page 8
    . • Troubleshooting to determine system or software usage problems. • Basic steps of using non-HP software; advanced feature support for HP software. Software technical support does NOT include assistance with: • Non-HP software that doesn't ship with computing product. • Installing HP software on
  • HP TouchSmart 610-1110t | Limited Warranty and Support Guide - Page 9
    run the hardware diagnostic tools that are preinstalled on your computer. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more. 9
  • HP TouchSmart 610-1110t | Limited Warranty and Support Guide - Page 10
    out-of-warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) When Should I Contact HP Total Care Support and Services? • The Help and Support Center or other support tools on your computer do not identify or help solve your problem. • You either do not have Internet
  • HP TouchSmart 610-1110t | Limited Warranty and Support Guide - Page 11
    to share advice and read up on the latest support topics. http://www.hp.com/support/consumer-forum (US and Canada) Understanding Hard Disk Drive Space The hard disk drive on the Hewlett-Packard and Compaq computers with the Microsoft® Windows® operating system preinstalled may appear to be smaller
  • HP TouchSmart 610-1110t | Limited Warranty and Support Guide - Page 12
    of installed memory. 1 Turn on the PC. 2 Press the F10 key. The BIOS menu displays. Confirm the Total Installed Memory. Recycle - HP Planet Partners HP is sensitive an HP product; we take back all makes and models. Visit our Web site to find out how easy it is to recycle: http://www.hp.com/recycle
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Limited Warranty and Support Guide
•
Warranty Statement
•
Safety Information
•
Support Information
Before contacting the HP Customer Care Center, it’s important to have the
following information handy.
Please take a moment to write down your product information for future
reference.
The first four items on the list (Model Number, Product Number, Serial Number,
and Software Build Number) can be viewed by pressing the Ctrl+Alt+S keys on
the keyboard at the same time.
Model Number: _____________________________________________________
System (Product) Number: ____________________________________________
Serial Number: _____________________________________________________
Software Build Number: ______________________________________________
Operating System: __________________________________________________
Purchase Date: ______________________________________________________