HP TouchSmart 620-1170 Getting Started (For 3D Models Only)
HP TouchSmart 620-1170 Manual
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- HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 1
Getting Started - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 2
Windows logo and Windows 7 are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries/regions. "Dr. Dre", "Beats" and the B logo are trademarks of Dr. Dre and Jimmy Iovine. HP supports ,000 bytes. In the binary numbering system, one megabyte is equal - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 3
Internet 8 Transferring files and settings to your new computer 10 Computer orientation 11 HP My Display TouchSmart Edition 11 Using Beats Audio 12 Using the HP TouchSmart with safety and comfort 12 4 Using HP 3D Cinema Technology 14 3D safety information 15 What are stereoscopic vision and - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 4
Display (screen 29 Keyboard and mouse (with cable 29 Keyboard and mouse (wireless 31 Speakers and sound 32 Internet access 32 Memory ...34 Software troubleshooting 34 3D Cinema Technology troubleshooting 38 Maintenance 39 System Recovery 42 Recovery media 45 Index ...47 iv Getting - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 5
Find and fix problems (troubleshooting). HP Support website: www.hp.com/support Visit www.hp.com/go/win7 ● Find electronic user guides and specifications for your computer model. ● Order parts and find additional troubleshooting help. HP Support website: www.hp.com/support ● Upgrade or replace - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 6
.com/ergo. ● Wall-mounting your computer Wall-Mounting your HP TouchSmart (select HP TouchSmart PC models only). Tap Start, tap All Programs, and then tap User Guides. If the guide is not available there, visit www.hp.com/support WARNING! To reduce the risk of electrical shock or damage to your - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 7
open the enclosure of the CD or DVD drives. NOTE: Some features might not be available on systems that are shipped without a version of Microsoft Windows. Getting Started 3 - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 8
802.11n networking, full support for Beats Audio™ devices (sold separately), and high quality speakers. Select HP TouchSmart PC models can be mounted on launch the software, tap the HP TouchSmart icon on the desktop, or tap the Start button and then tap HP TouchSmart. ● The Magic Canvas ◦ - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 9
setup, posture, health and work habits, and electrical and mechanical safety information. Tap the Start button, tap All Programs, and then tap User Guides or visit www.hp.com/ergo. Connecting your computer 1. Squeeze the two tabs on the rear door at the back of the computer and pull the door open - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 10
power connection at the top right corner. Sub IR out in LAN 3. Plug the three-pronged power plug into a power outlet. 4. On both the wireless keyboard and the wireless mouse pull the white tabs in the direction of the red arrows. 6 Chapter 3 Setting up your computer Getting Started - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 11
viruses, remove them, and, in most cases, repair damage caused by viruses. For protection against new viruses beyond the trial period, purchase an extended update service. Getting Started Protecting your computer 7 - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 12
● The antivirus software, which is preinstalled on the computer, includes firewall software. Computer security Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. NOTE: Security solutions can deter theft, mishandling, and software attacks, but cannot - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 13
router with the computer to connect to a WLAN with an Internet connection. 2. Get Internet service. ◦ Sign up with an Internet service provider (ISP). If you already have an account with an ISP, skip this step and follow the instructions provided by the ISP. ◦ If you did not set up the computer for - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 14
not work. To transfer your files and settings: 1. Tap the Start button, type Windows Easy Transfer into the Start Search box, and then tap Windows Easy Transfer. 2. Follow the on-screen instructions in the Windows Easy Transfer wizard to transfer your files to your new computer. NOTE: Some features - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 15
landscape orientation, or portrait orientation with the CD-DVD player on top. For instructions on wall-mounting your HP TouchSmart PC, see the Wall-Mounting your HP TouchSmart user guide. HP My Display TouchSmart Edition Select HP TouchSmart PC models only Getting Started Computer orientation 11 - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 16
desktop, or from the Start Menu, tap All Programs, tap HP, and then tap HP My Display TouchSmart Edition. Online help for HP My Display TouchSmart Edition is available by tapping the ? button in the upper right hand corner of the application screen. Using Beats Audio™ Select HP TouchSmart PC models - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 17
Locate the HP TouchSmart PC in the room to minimize glare from the screen. You can also reduce glare by tilting the screen. The HP TouchSmart screen can be used as an input device; therefore, the computer should be placed so that your shoulders and neck are comfortable. The computer might - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 18
following sections are included in this chapter: ● 3D safety information ● What are stereoscopic vision and 3D? ● What is HP 3D Cinema Technology? ● Using the HP 3D Active Shutter Glasses ● Using 3D Cinema Technology ● Understanding 3D formats ● Using CyberLink PowerDVD ● Playing 3D games ● Caring - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 19
up 3D Cinema Technology, HP recommends that you discontinue use. Consult a physician if you suspect a physical problem seeing stereoscopic 3D. follow these recommendations. WARNING! Choking Hazard-The 3D glasses contain small parts and are not intended for babies and small children. WARNING! Do - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 20
are not prescription eyewear, sunglasses, or protective goggles. To prevent personal injury, do not use the glasses for any general eyewear purposes. 16 Chapter 4 Using HP 3D Cinema Technology Getting Started - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 21
screen, and 3D effects had to be simulated by other means. However, the HP 3D Active Shutter Glasses provide a different view for each eye, which more closely 3D content so you can immediately begin enjoying 3D. The computer supports both 2D and 3D formats. The computer operates in standard 2D - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 22
If the display is not displaying in 3D mode, the 3D glasses go into sleep mode. If the display is displaying in 3D mode, the 3D glasses will remain active and will cause the battery to drain more quickly. 18 Chapter 4 Using HP 3D Cinema Technology Getting Started - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 23
Using the HP 3D Active Shutter Glasses Your 3D experience begins with active 3D content and the 3D glasses. The 3D glasses are clear protective film from both sides of the lenses (select models only). Identifying the 3D glasses components Getting Started Using the HP 3D Active Shutter Glasses 19 - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 24
3D viewing, the screen brightness controls are also disabled when watching 3D content. 1. To access 3D content, do one of the following: 20 Chapter 4 Using HP 3D Cinema Technology Getting Started - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 25
instructions. NOTE: Insert the disc into the optical drive until it clicks into place. To eject the disc, press the optical drive eject key located at the top right of the keyboard suspect a physical problem seeing stereoscopic 3D. 3D Cinema Technology does not support more than one active 3D - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 26
Fujifilm MPO for 3D photo viewing Using CyberLink PowerDVD CyberLink PowerDVD supports the playback of 3D Blu-ray discs, DVDs, 3D video 3D mode is enabled. During playback, you can also manually adjust the 3D configuration settings for improved stereoscopic 3D HP 3D Cinema Technology Getting Started - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 27
Caring for the 3D glasses Using the nose pieces The 3D glasses come with 3 nose pieces in different sizes. One nose piece is installed at the factory and two additional nose pieces ship with the glasses. Try on the glasses, and change the nose piece if needed to find a comfortable fit. You can also - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 28
Replacing the battery The battery in the 3D glasses ships preinstalled in the battery compartment and provides approximately 150 hours of 3D viewing time. HP recommends that the battery be replaced once a year. The glasses can stay in Standby mode for up to one year. The 3D glasses use a basic - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 29
Cleaning the 3D glasses To remove smudges and lint, clean the 3D glasses with a soft, damp, lint-free cloth as needed. The cloth can be dampened with mild cleaning agents with less than 10% alcohol. CAUTION: To prevent permanent damage to the 3D glasses: Do not use paper-based towels, because they - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 30
), the viewing angles of the user's head (such as tilting your head up or down or sideto-side) can cause synch issues. 26 Chapter 4 Using HP 3D Cinema Technology Getting Started - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 31
and possible solutions. For more information or for additional troubleshooting options, see Getting information on page 1. Computer does not start Symptom Possible solution Error message: Hard disk drive error. Contact Support: www.hp.com/support Computer will not turn on or start. Ensure - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 32
not responding. Use the Windows Task Manager to close any programs not responding, or restart the computer: 1. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously. 2. Tap have an internal fan.) 28 Chapter 5 Troubleshooting, maintenance, and frequently asked questions Getting Started - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 33
key on the keyboard, to resume from Sleep mode. Images on the screen are too large or too small, or the images are fuzzy. Adjust the display resolution setting in Windows 7: 1. Tap the arrow keys on the number keypad. Press Num Lock on the keyboard to turn off Num Lock, so that the arrow keys on - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 34
saving changes in all open programs, press the Ctrl+Esc keys on the keyboard simultaneously to display the Windows Start menu. 5. Use the arrow keys to select the Arrow button that is surface under the mouse. 30 Chapter 5 Troubleshooting, maintenance, and frequently asked questions Getting Started - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 35
, and wireless mouse shown in the following illustrations are examples; your models might vary. IMPORTANT: During these steps, place the wireless keyboard and wireless mouse on the same level as the receiver, within 30 cm (12 inches) of the receiver, and away from interference from other devices - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 36
the non-powered speakers with powered speakers. No sound is produced. For Windows 7: 1. Tap the Start button, tap Control Panel, tap Action Center, and then tap Troubleshooting. 2. Under Hardware and Sound, tap Troubleshoot and audio playback. If you are using built-in computer speakers, use - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 37
Windows 7: 1. Tap the Start button, tap Control Panel, tap Action Center, and then tap Troubleshooting not plug a network cable into a telephone service line; doing so might damage the network window, tap Set up a connection or network to open the wizard, and then follow the on-screen instructions - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 38
slots, you may hear a beep. ● Power off and unplug your computer, and then replace the memory modules in the correct positions. Software troubleshooting Some software repairs are as simple as restarting your computer, and others require performing a System Recovery from files on your hard disk drive - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 39
to an earlier version of a driver, tap Rollback Driver, and then follow the on-screen instructions. You can also go to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Follow the on-screen instructions. Getting Started Software troubleshooting 35 - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 40
a version of Microsoft Windows. To start a System Restore: 1. Close all open programs. 2. Tap the Start button, tap Computer, and then tap Properties. 3. Tap System protection, System Restore, tap Next, and then follow the on-screen instructions. To add restore points manually: 1. Close all open - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 41
program you want to install, tap Next, and follow the on-screen instructions. 4. When you have finished reinstalling, restart the computer. Do not skip this last step. You must restart the computer after recovering software programs or hardware drivers. Getting Started Software troubleshooting 37 - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 42
troubleshooting Question Answer Why can't I see 3D content? If you are watching in 3D mode and cannot see 3D content, HP recommends that you not use the 3D glasses. See the information below and 3D safety information on page 15. Consult a physician if you suspect a physical problem TouchSmart 3D - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 43
page 24. Can I use the 3D glasses in bright sunlight next to a window? The stereoscopic 3D effect works best in a darkened room. What type of batteries 3D application display an error or not start? 3D Cinema Technology does not support more than one active 3D application at a time. If you launch - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 44
, in the case of the keyboard and mouse, not work smoothly and effectively. Check your system once a month for visible signs of dust and debris, and clean it about once every three months. Visit www.hp.com/support for additional cleaning instructions. 40 Chapter 5 Troubleshooting, maintenance, and - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 45
any debris that has accumulated in and around the computer connectors (for example, the Ethernet and USB connectors). Cleaning the keyboard and When cleaning the keyboard keys, use a low setting on a battery-powered vacuum mouse cleaner, to avoid removing key caps and springs. 1. Vacuum between - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 46
the operating system, programs, and drivers. However, you must reinstall any keyboard during system startup. 3. Through recovery media that you create. 4. Through recovery discs purchased from HP Support. To purchase recovery discs, visit www.hp.com/ support. System Recovery from the Windows - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 47
Windows 7 is responding, use these steps to perform a System Recovery. 1. Turn off the computer. 2. Disconnect all peripheral devices from the computer except the keyboard Complete the registration process, and wait until you see the desktop. 10. Turn off the computer, reconnect all peripheral - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 48
screen appear, repeatedly press the F11 key on your keyboard until the Windows is Loading Files... message appears on the screen. 5. process, and wait until you see the desktop. 9. Turn off the computer, reconnect all Troubleshooting, maintenance, and frequently asked questions Getting Started - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 49
, or until the computer turns off. 4. Disconnect all peripheral devices from the computer except the keyboard and mouse. 5. Press the Power button to turn on the computer. If you are using on systems that are shipped without a version of Microsoft Windows. Getting Started Recovery media 45 - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 50
a new blank disc to try again. ● The number of discs in the recovery-disc set depends on your computer deletes all on files on it. 6. Follow the on-screen instructions. Make sure to label the USB flash drive and store it Troubleshooting, maintenance, and frequently asked questions Getting Started - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 51
information 15 using 20 watching content 22 3D formats available 22 supported 38 3D games playing 22 stereoscopic 38 3D glasses battery type driver 36 HP TouchSmart 12 I installing hardware devices 8 software 8 internet connecting to 8 troubleshooting 32 M maintenance 39, 40 memory troubleshooting - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 52
does not start 27 Display screen 29 flickering 39 internet access 32 keyboard and wired mouse issues 29 keyboard and wireless mouse issues 31 memory 34 Power 28 software 34 48 Index speakers and sound issues 32 supported 3D formats 38 synching issues 26 U updating drivers 35 Getting Started - HP TouchSmart 620-1170 | Getting Started (For 3D Models Only) - Page 53
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going to sleep and thereby waste power. Screen savers can also reduce the life of your monitor by increasing the number of hours the LCD backlight is on. This computer has HP Power Management Technology, which can reduce computer energy use up to 45% compared to computers without power management
Getting Started