HP VH677UA#ABA HP Desktop PCs - Warranty and Support Guide
HP VH677UA#ABA - Pavilion Dv6-1244sb Entertainment Manual
UPC - 884962301593
View all HP VH677UA#ABA manuals
Add to My Manuals
Save this manual to your list of manuals |
HP VH677UA#ABA manual content summary:
- HP VH677UA#ABA | HP Desktop PCs - Warranty and Support Guide - Page 1
Warranty and Support Guide Before contacting HP Customer Support Center, it's important to have the following information handy. Please take a moment to write down your product information for future reference. Product Name Model Number System or Product Number Serial Number Purchase Date - HP VH677UA#ABA | HP Desktop PCs - Warranty and Support Guide - Page 2
2 - HP VH677UA#ABA | HP Desktop PCs - Warranty and Support Guide - Page 3
All Programs, PC Help & Tools. 3 HP Customer Care Web support. For Product information, driver updates, troubleshooting and much more, go to: http://www.hp.com/support 4 Chat online with qualified support specialists to solve your problem. Available through the Help & Support Center on your PC. 5 If - HP VH677UA#ABA | HP Desktop PCs - Warranty and Support Guide - Page 4
Troubleshooting For help on problems you may be experiencing when you install your PC, refer to the following pages for possible solutions. Symptom describes the sign or warning message for the type of problem. Problem identifies one or more reasons why the symptom may have occurred. Display ( - HP VH677UA#ABA | HP Desktop PCs - Warranty and Support Guide - Page 5
Access Symptom Cannot connect to the Internet. Problem Internet Service Provider (ISP) account is not set up mouse. Press the Help ? button on the keyboard to open the Help and Support Center, or contact Support for replacement details. Replace the two AA alkaline batteries in the wireless keyboard; - HP VH677UA#ABA | HP Desktop PCs - Warranty and Support Guide - Page 6
turn off when the On button is pressed. Problem PC is not securely connected to an external power in the Organize software program, or in the Help and Support Center. To start the wizard, click the icon or click you need them. You should also make the HP PC Recovery Tools CD. This CD contains - HP VH677UA#ABA | HP Desktop PCs - Warranty and Support Guide - Page 7
you, but it is recommended to manually set restore points, especially before installing the Search box in Help and Support. • Application and Driver Recovery If the problem with the PC seems to be Recovery. Before using the HP PC System Recovery program or the HP Application Recovery program, use - HP VH677UA#ABA | HP Desktop PCs - Warranty and Support Guide - Page 8
using the HP PC Recovery CD-DVD Creator program before you experience any problem. The number of CDs/DVDs in the recovery set depends on your PC model. The program tells you the number 5 Click HP PC Recovery CD-DVD Creator. The creator window appears. 6 Follow the onscreen instructions. Label each - HP VH677UA#ABA | HP Desktop PCs - Warranty and Support Guide - Page 9
burn) a Recovery Tools CD. After you make the HP PC Recovery Tools CD, you can use it to: • Read instructions to use each utility on the Recovery Tools CD. more information, type System Restore into the Search box in Help and Support. To Start System Restore: 1 Close all open programs. 2 Click the - HP VH677UA#ABA | HP Desktop PCs - Warranty and Support Guide - Page 10
, choose All Programs, choose PC Help & Tools, and then click HP PC System Recovery. 3 Wait until the System Recovery window appears asking PC starts the recovery; wait for the onscreen instructions to display, and then follow those instructions. 6 Complete the PC startup, finish the registration - HP VH677UA#ABA | HP Desktop PCs - Warranty and Support Guide - Page 11
, and the mouse. 5 Press the On button to turn on the PC. 6 The PC starts the recovery; wait for the onscreen instructions to display, and then follow those instructions: • For standard recovery, press R. Choose Next to proceed with the System Recovery. Choose Yes to start the recovery. Insert the - HP VH677UA#ABA | HP Desktop PCs - Warranty and Support Guide - Page 12
fastest resolutions. For more information on your support and services options visit www.hp.com/home/ownerservices When should I contact HP phone service and support? • The Help and Support Center or other support tools on your PC did not identify or help solve your problem. • You either do not have - HP VH677UA#ABA | HP Desktop PCs - Warranty and Support Guide - Page 13
instructions due to such defects. HP warrants the operation of a network interface card (NIC) only if factory preinstalled by HP, as follows: HP will make sure the correct drivers are installed; HP will make sure that the HP Pavilion recognizes the NIC. NO CONNECTIVITY ISSUES ARE SUPPORTED. HP - HP VH677UA#ABA | HP Desktop PCs - Warranty and Support Guide - Page 14
to provide proof of purchase or lease as a condition of receiving software technical support. After the first 30 days, technical support for software that was either preinstalled by HP on HP Pavilion PC or included with the HP Pavilion PC at the time of your purchase or lease of the product is - HP VH677UA#ABA | HP Desktop PCs - Warranty and Support Guide - Page 15
or condition of this EULA. 8. CONSENT TO USE OF DATA. You agree that HP and its affiliates may collect and use technical information you provide in relation to support services related to the Software Product. HP agrees not to use this information in a form that personally identifies you except to - HP VH677UA#ABA | HP Desktop PCs - Warranty and Support Guide - Page 16
respect to the Software Product or any other subject matter covered by this EULA. To the extent the terms of any HP policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control. © 2004 Hewlett-Packard Development Company, L.P. The information - HP VH677UA#ABA | HP Desktop PCs - Warranty and Support Guide - Page 17
According to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 10500 Ridgeview Ct. Cupertino, CA 95015-4010 USA declares that the product Product Name: HP Pavilion Multimedia Personal Computer System Model Number(s): 800 series, a000 series - HP VH677UA#ABA | HP Desktop PCs - Warranty and Support Guide - Page 18
used in accordance with the instructions, may cause harmful interference were conducted with HP-supported peripheral devices and HP-shielded cables, HP Personal Computer Dealer Repair Center should perform all repairs. It is the responsibility of users requiring service to report the problem to HP - HP VH677UA#ABA | HP Desktop PCs - Warranty and Support Guide - Page 19
number of the sending machine or such business, entity, or individual. ENERGY STAR Compliance Hewlett-Packard Pavilion wiring associated with a single line individual service may be extended by means of Interface Card (NIC) receptacle. SAVE THESE INSTRUCTIONS DOC Statement (Canada Only) This Class B - HP VH677UA#ABA | HP Desktop PCs - Warranty and Support Guide - Page 20
number. The abbreviation, IC, before the registration number . Dispose of used batteries according to the manufacturer's instructions. Laser Safety Statement Class 1 LED Product The CD other than those specified in the Upgrading and Servicing Guide may result in hazardous radiation exposure. To - HP VH677UA#ABA | HP Desktop PCs - Warranty and Support Guide - Page 21
information with regard to proper electrical grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna- Grounding Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part - HP VH677UA#ABA | HP Desktop PCs - Warranty and Support Guide - Page 22
Warranty and Support Guide
Before contacting HP Customer Support Center, it’s important to have the
following information handy.
Please take a moment to write down your product information for future
reference.
Product Name: ______________________________________________________
Model Number: _____________________________________________________
System or
Product Number: ____________________________________________________
Serial Number: ______________________________________________________
Purchase Date: ______________________________________________________
Operating
System: ____________________________________________________________
Type and
Revision: ___________________________________________________________