HP VH677UA#ABA HP Pavilion Desktop PCs - Warranty and Support Guide
HP VH677UA#ABA - Pavilion Dv6-1244sb Entertainment Manual
UPC - 884962301593
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- HP VH677UA#ABA | HP Pavilion Desktop PCs - Warranty and Support Guide - Page 1
Warranty and Support Guide Before contacting HP Customer Support Center, it's important to have the following information handy. Please take a moment to write down your product information for future reference. Product Name Model Number System or Product Number Serial Number Purchase Date - HP VH677UA#ABA | HP Pavilion Desktop PCs - Warranty and Support Guide - Page 2
- HP VH677UA#ABA | HP Pavilion Desktop PCs - Warranty and Support Guide - Page 3
the User's Guide for help with setting up and using your PC. 2 For faster help, be sure to register your HP Pavilion home PC on the Web at www.hp.com/apac/register 3 Use Help on your PC to get help with your hardware and software. Click Start and then click Help and Support. 4 For - HP VH677UA#ABA | HP Pavilion Desktop PCs - Warranty and Support Guide - Page 4
Troubleshooting For help on problems you may be experiencing when you install your PC, refer to the following pages for possible solutions. Symptom describes the sign or warning message for the type of problem. Problem identifies one or more reasons why the symptom may have occurred. Solution - HP VH677UA#ABA | HP Pavilion Desktop PCs - Warranty and Support Guide - Page 5
Access Symptom Cannot connect to the Internet. Problem Internet Service Provider (ISP) account is not set up mouse. Press the Help ? button on the keyboard to open the Help and Support Center, or contact Support for replacement details. Replace the two AA alkaline batteries in the wireless keyboard; - HP VH677UA#ABA | HP Pavilion Desktop PCs - Warranty and Support Guide - Page 6
turn off when the On button is pressed. Problem PC is not securely connected to an external power in the Organize software program, or in the Help and Support Center. To start the wizard, click the icon or click you need them. You should also make the HP PC Recovery Tools CD. This CD contains - HP VH677UA#ABA | HP Pavilion Desktop PCs - Warranty and Support Guide - Page 7
you, but it is recommended to manually set restore points, especially before installing the Search box in Help and Support. • Application and Driver Recovery If the problem with the PC seems to be Recovery. Before using the HP PC System Recovery program or the HP Application Recovery program, use - HP VH677UA#ABA | HP Pavilion Desktop PCs - Warranty and Support Guide - Page 8
CDs or DVDs for your PC by using the HP PC Recovery CD-DVD Creator program before you experience any problem. The recovery discs set is a complete image of the original PC hard disk drive contents and is matched to your PC model number. - HP VH677UA#ABA | HP Pavilion Desktop PCs - Warranty and Support Guide - Page 9
The program tells you the number of blank discs needed to Tools CD. After you make the HP PC Recovery Tools CD, you can use it to: • Read instructions to use each utility on the Recovery type System Restore into the Search box in Help and Support. To Start System Restore: 1 Close all open programs. - HP VH677UA#ABA | HP Pavilion Desktop PCs - Warranty and Support Guide - Page 10
, choose All Programs, choose PC Help & Tools, and then click HP PC System Recovery. 3 Wait until the System Recovery window appears asking PC starts the recovery; wait for the onscreen instructions to display, and then follow those instructions. 6 Complete the PC startup, finish the registration - HP VH677UA#ABA | HP Pavilion Desktop PCs - Warranty and Support Guide - Page 11
, and the mouse. 5 Press the On button to turn on the PC. 6 The PC starts the recovery; wait for the onscreen instructions to display, and then follow those instructions. • For standard recovery, press R. Choose Next to proceed with the System Recovery. Choose Yes to start the recovery. Insert the - HP VH677UA#ABA | HP Pavilion Desktop PCs - Warranty and Support Guide - Page 12
your new HP Pavilion. Refer to the setup poster included with your system for help with setting up. If you have any problems setting up your system and turning it on, immediately contact the HP Customer Care Center listed earlier in the Warranty and Support Guide, and an HP Customer Representative - HP VH677UA#ABA | HP Pavilion Desktop PCs - Warranty and Support Guide - Page 13
in performance to new. HP warrants to you that HP software will not fail to execute its programming instructions after the date of HP, as follows: HP will make sure the correct drivers are installed; HP will make sure that the HP Pavilion recognizes the NIC. NO CONNECTIVITY ISSUES ARE SUPPORTED - HP VH677UA#ABA | HP Pavilion Desktop PCs - Warranty and Support Guide - Page 14
if the failed product is not returned within 30 days. Carry-In Services Hardware service during the one-year warranty period is provided by bringing or mailing your PC to an HP Pavilion authorized service provider. The HP Customer Care Center can provide you with details on the location nearest - HP VH677UA#ABA | HP Pavilion Desktop PCs - Warranty and Support Guide - Page 15
or condition of this EULA. 8. CONSENT TO USE OF DATA. You agree that HP and its affiliates may collect and use technical information you provide in relation to support services related to the Software Product. HP agrees not to use this information in a form that personally identifies you except to - HP VH677UA#ABA | HP Pavilion Desktop PCs - Warranty and Support Guide - Page 16
respect to the Software Product or any other subject matter covered by this EULA. To the extent the terms of any HP policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control. © 2004 Hewlett-Packard Development Company, L.P. The information - HP VH677UA#ABA | HP Pavilion Desktop PCs - Warranty and Support Guide - Page 17
According to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 10500 Ridgeview Ct. Cupertino, CA 950154010 USA declares that the product Product Name: HP Pavilion Multimedia Personal Computer System Model Number(s): a000 series, t000 series - HP VH677UA#ABA | HP Pavilion Desktop PCs - Warranty and Support Guide - Page 18
ENERGY STAR Compliance Hewlett-Packard Pavilion PCs and Monitors marked with the Network Interface Card (NIC) receptacle. SAVE THESE INSTRUCTIONS Additional Safety Information This product has not been evaluated networks, or modems before performing any service procedures. Failure to do so may - HP VH677UA#ABA | HP Pavilion Desktop PCs - Warranty and Support Guide - Page 19
's instructions. Laser Servicing Guide may result in hazardous radiation exposure. To prevent direct exposure to laser beam, do not try to open the enclosure of the CD-ROM or DVD-ROM. Laser Product Label The following label or equivalent is located on the surface of HP supporting structure - HP VH677UA#ABA | HP Pavilion Desktop PCs - Warranty and Support Guide - Page 20
Warranty and Support Guide
Before contacting HP Customer Support Center, it’s important to have the
following information handy.
Please take a moment to write down your product information for future
reference.
Product Name: ______________________________________________________
Model Number: _____________________________________________________
System or
Product Number: ____________________________________________________
Serial Number: ______________________________________________________
Purchase Date: ______________________________________________________
Operating
System: ____________________________________________________________
Type and
Revision: ___________________________________________________________