HP Vectra XA 6/xxx HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779
HP Vectra XA 6/xxx Manual
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- HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 1
User's Guide HP Vectra XA 6/xxx - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 2
Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 3
User's Guide - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 4
network. Always replace the cover on the PC before switching it on again. To avoid electric shock, do not open the power supply. This HP PC is a class 1 laser product. Do not attempt to make any adjustment of the laser units. Important Ergonomic Information It is strongly recommended that - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 5
Contents 1 Setting Up and Using Your PC Unpacking Your PC 2 Connecting the Mouse, Keyboard, Display and Printer 3 Connecting to a Network 4 Connecting Audio Accessories 5 Connecting the Power Cords 6 Your PC's Hardware Control Panel 7 Starting and Stopping Your PC 8 Starting Your PC 8 - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 6
Accessory Boards with Plug and Play 27 Installing the Board 28 Installing an OverDrive Processor 30 Installing the Security Bracket 32 3 Troubleshooting Your PC Solving Problems 34 HP Summary Screen 34 If Your PC Does Not Start Properly 35 Display is Blank and There Are No Error Messages 35 - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 7
PC Has an Audio Problem 47 Changing the Battery 48 Technical Information Needed for Troubleshooting 50 System Board Switches 50 Power Consumption 51 IRQs, DMAs, and I/O Addresses Used by Your PC 52 The HP Summary Screen and Setup Program 53 HP Summary Screen 53 Using the HP Setup Program 54 - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 8
Wide Web Site 69 HP FAXback on Demand-HP FIRST 70 HP Audio Tips (USA only) HP Automated Support Directory 70 Ordering Drivers and BIOS on Diskette 71 HP Support Services 72 Hewlett-Packard Telephone Support 73 Lifeline Telephone Support 74 HP Network Phone-in Support Service (NPS 75 viii - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 9
Summary 76 Hewlett-Packard Marketing Headquarters 77 Glossary 79 Index 81 English ix - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 10
x English - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 11
1 Setting Up and Using Your PC - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 12
accessible. 4 Place the display on top of the computer. If you have a large display, place it next to the computer. Refer to the display's manual for information about the display. Your PC's operating system is packed separately inside the box that contains your PC. No tools are required to set - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 13
1 Setting Up and Using Your PC Connecting the Mouse, Keyboard, Display and Printer Connecting the Mouse, Keyboard, Display and Printer Connect the mouse, keyboard, and display to the back of the computer. The connectors are shaped to go in one way only. Tighten the display cable attachment screws. - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 14
to a Network Use the information on this page if your PC comes with an HP-supplied integrated network solution connector. Let your Network Administrator know you are connecting your the Configuration Menu of the HP Setup program. (You can find additional information in the online Network - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 15
1 Setting Up and Using Your PC Connecting Audio Accessories Connecting Audio Accessories If your PC has multimedia capabilities, it will have a Headphones jack and a Microphone jack on the rear panel. An audio Line In jack, an audio Line Out jack, and a MIDI interface connector ("SPK OUT") are also - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 16
1 Setting Up and Using Your PC Connecting the Power Cords Connecting the Power Cords 1 If fitted, remove the label covering the computer's power connector. 2 Connect the power cords to the display and the computer. (The connectors are shaped to go in one way only.) 3 Connect the display's power - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 17
hard disk drive is being accessed. The hard disk activity light only works if you have an IDE hard disk drive, which comes with your Vectra PC. If you replace this drive with a SCSI hard disk drive, this light will not work. NOTE If your PC comes with an audio board - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 18
carries out the Power-On-Self-Test (POST) while the Vectra logo is displayed. If you wish to view the POST details, press to get the HP Summary Screen. If there is an error in the POST, the control panel. Refer to the operating system manual for details of how to exit the operating system. 8 English - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 19
-On Password" in the Administrator Password Submenu of the Security Menu in the HP Setup program). If you have set both an Administrator Password and a User an Administrator Password: 1 Start the Setup Program. Refer to "Using the HP Setup Program", on page 54. 2 Select the Security menu group. - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 20
Password" in the Administrator Password Submenu of the Security Menu in the HP Setup program). If you have set both an Administrator Password and a set a User Password: 1 Start the Setup Program. Refer to "Using the HP Setup Program", on page 54. 2 Select the Security menu group. 3 Select - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 21
power management. Additional Information and Help Additional information about your PC is supplied in the HP Vectra online help located on your PC's hard disk drive. It includes: • New how to upgrade, and how to optimize performance • HP support-similar to chapter 4 in this User's Guide. English 11 - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 22
1 Setting Up and Using Your PC Additional Information and Help 12 English - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 23
2 How to Install Accessories In Your PC This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your PC. - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 24
2 How to Install Accessories In Your PC Accessories You Can Install Accessories You Can Install Please contact your authorized reseller for information about HP accessory part numbers. For your safety, never remove the PC's cover without first removing the power cord from the power outlet, and any - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 25
2 How to Install Accessories In Your PC Removing and Replacing the Cover Removing and Replacing the Cover Removing the Cover 1 Switch off the display and the PC. 2 Disconnect the power cords from the power outlets, the PC, and the display. Disconnect any connection to a telecommunications network. - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 26
2 How to Install Accessories In Your PC Moving and Replacing the Power Supply Moving and Replacing the Power Supply You must move the power supply to access the sockets for the main memory, video memory, processor, battery, or accessory board slots. 1 Disconnect the computer's power supply cord and - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 27
CAUTION 2 How to Install Accessories In Your PC Installing Memory Installing Memory Static electricity can damage electronic components. Turn all equipment OFF. Don't let your clothes touch the accessory. To equalize the static electricity, rest the accessory bag on top of the power supply while - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 28
any other accessories before replacing the cover and power supply. Reconnect all cables and power cords. 6 Check the HP Summary Screen to verify the new configuration. Refer to "HP Summary Screen", on page 53. Upgrading the MGA Millennium Board Memory 1 Switch off the display and computer, and - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 29
(with a second VGA controller): • OFF for single-screen operation - DEFAULT • ON for dual-screen operation (with a second VGA controller). VESA Connector ON 12 Contact your HP representative for further information about upgrading the VGA BIOS. English 19 - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 30
2 How to Install Accessories In Your PC Installing Mass Storage Devices Installing Mass Storage Devices You can install additional mass storage devices, if you need extra mass storage space for your application software. NOTE You can install a non-IDE hard disk drive or CD-ROM device, but it - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 31
can be connected to the system board using these data cables.(Refer to the storage device's manual to check whether you need to set jumpers, or if there are any special installation procedures.) to obtain the latest available drivers from HP, refer to "HP BBS Library", on page 69. English 21 - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 32
has correctly identified the new configuration, by viewing the HP Summary Screen. Refer to the "HP Summary Screen", on page 53. If the configuration is has an integrated Enhanced IDE controller which supports two Fast IDE hard disk drives. Refer to the drive's manuals to see if you must set jumpers - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 33
the new configuration by checking the HP Summary Screen. Refer to the "HP Summary Screen", on page 53. Installing an IDE Hard Disk Drive in the Bottom Shelf The PC has an integrated Enhanced IDE controller which supports two Fast IDE hard disk drives. Refer to the drive's manual to see if you must - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 34
Installing Mass Storage Devices 4 Remove the two bezels from the bottom shelf. The bezels snap in and out, and can be removed without any tools. 5 Support the power supply with your hand (to prevent it falling out) and carefully turn the PC onto its side. 6 Slide the hard disk into the - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 35
Accessories In Your PC Installing Mass Storage Devices 8 Support the power supply with your hand and very carefully all cables and power cords. 12 Verify the new configuration by checking the HP Summary Screen. Refer to the "HP Summary Screen", on page 53. Installing a Tape Drive in the Bottom - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 36
and power cables to the rear of the drive and to the PC (refer to the cables and instructions that come with the tape drive). 7 Replace the CD-ROM in the middle shelf. 8 Install 9 Verify the new configuration by checking the HP Summary Screen. Refer to the "HP Summary Screen", on page 53. 26 English - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 37
industry standard for automatically configuring your PC's hardware resources and the accessory boards installed in it. If your operating system supports Plug and Play, your PC has configurable support for Plug and Play in the BIOS. NOTE All PCI accessory boards are Plug and Play, although not all - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 38
instructions detailed in their manuals. 4 Unscrew and remove the slot cover. Store it in a safe place. If the slot cover is tight, loosen the screws on the adjacent slots. (See diagram on facing page.) 5 Hold the board horizontally by its "top" edge. Slide it into the board guide - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 39
2 How to Install Accessories In Your PC Installing Accessory Boards Installing an Accessory Board (refer to facing page) Step 4: Unscrew and remove the slot cover. Step 5: Slide board into the slot. Step 7: Secure the board. English 29 - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 40
2 How to Install Accessories In Your PC Installing an OverDrive Processor Installing an OverDrive Processor You can install an Intel OverDriveTM processor in your PC. Contact your authorized reseller for more details about the availability of the Intel OverDrive processor for your PC. 1 Disconnect - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 41
CAUTION 2 How to Install Accessories In Your PC Installing an OverDrive Processor 5 To install the new processor: a Locate the corner markers: • on the processor-a dot or notch ("broken" corner) • on the processor socket-a dot. b Position the processor over the socket, with it's corner marker - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 42
2 How to Install Accessories In Your PC Installing the Security Bracket Installing the Security Bracket The security bracket supplied with the computer can be used to fasten the computer to your desk. 1 Remove the computer's cover (refer to "Removing and Replacing the Cover", on page 15). 2 Remove - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 43
3 Troubleshooting Your PC This chapter can help you solve problems that you may encounter when using your PC. It also introduces the HP Summary Screen and the HP Setup Program. - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 44
3 Troubleshooting Your PC Solving Problems Solving Problems This chapter can help you solve most problems you might have with your PC. If you are unable to solve your problem after following the advice in this chapter, refer to "Hewlett Packard Support and Information Services", on page 63. HP - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 45
3 Troubleshooting Your PC If Your PC Does Not Start Properly If Your PC Does Not Start Properly Use this section if your PC does not start - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 46
Troubleshooting page 17. Refer to "Installing Accessory Boards" on page 27. Refer to the manuals that came with each board. Refer to "System Board Switches" on page 50. accessories one at a time to determine which one is causing the problem. If you are Unable to Change any Values in Setup If the - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 47
3 Troubleshooting Your PC If Your PC Does Not Start Properly 1 Turn off the display to ignore the message and continue. • Press to run Setup and correct a system configuration error. HP recommends that you correct the error before proceeding, even if the PC appears to start successfully. • Press - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 48
3 Troubleshooting Your PC If Your PC Does Not Start Properly Clearing the PC's Configuration Memory If the PC then starts, but POST still persists in reporting - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 49
3 Troubleshooting Your PC If You Cannot Turn Off Your PC If You loss of information/data (refer to the Power Menu in the HP Setup program). If Your PC Has a Hardware Problem This section describes what to do if you have problems with your display, disk drives, printer, accessory board, keyboard, - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 50
3 Troubleshooting Your PC If Your PC Has a Hardware Problem If Nothing is Other Display Problems If the display image is not aligned with the screen, use the display's controls to center the image (refer to the display manual for instructions). If Power Menu in the HP Setup program. 40 English - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 51
3 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your Mouse Does Not Work • Ensure that the Ensure the application program's "print" menu has been correctly set up. (Refer to the manual supplied with the application software.) • Check that the PC's port is working properly by running - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 52
3 Troubleshooting Your PC If Your PC Has a Hardware Problem If the Flexible Disk Drive Does Not Work • Ensure you are using a formatted diskette and it is inserted correctly. • Check you are using a diskette that - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 53
3 Troubleshooting Your PC If Your PC Has a Hardware Problem If the Hard Disk Activity Light Does Not by laser light, do not open the CD-ROM drive enclosure. The CD-ROM drive should be serviced by qualified service personnel only. Do not attempt to make any adjustment of the unit. This PC is a class - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 54
3 Troubleshooting Your PC If Your PC Has a Hardware Problem CD-ROM Drive Does Not Work • Check that the cables Your PC", on page 52. Refer to the board's manual for further details. • Check that the PC has been configured correctly in Setup. • If the problem persists, refer to HP support. 44 English - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 55
3 Troubleshooting Your PC If Your PC Has a Software Problem If Your PC Has a Software Problem If You Have Forgotten Your Password Ì If you forget the User Password, but not the Administrator password, carry out the following procedure: 1 Switch off the - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 56
Troubleshooting Your PC If You Have a Network Problem If Your Application Software Does Not Work If the PC reports the system is OK and the indicator light over the power switch is illuminated, but some software won't run: • Refer to the operating system and application software manuals instructions - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 57
3 Troubleshooting Your PC If Your PC Has an Audio Problem If Your PC Has an Audio Problem No Sound When Running Any and 16-bit digitized sounds, this might be due to an interrupt conflict. Use the HP Setup program or your operating system's audio control software to change the audio interface's DMA - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 58
3 Troubleshooting Your PC Changing the Battery Audio Input from the Check problem by loading device drivers and TSRs into high memory. Refer to your MS-DOS manual for details of how to do this. Changing the Battery You should order replacement battery HP 1420-0356 from your local Sales and Service - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 59
WARNING 3 Troubleshooting Your PC Changing the Battery There is a danger of explosion if the shop from which you bought them, or to the dealer from whom you purchased your PC, or to HP, so that they can either be recycled or disposed of in an environmentally sound way. Returned used batteries - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 60
Your PC Technical Information Needed for Troubleshooting Technical Information Needed for Troubleshooting System Board Switches System Board Switches Switch 1 - 5 6 7 8 9-10 Switch function: Processor speed, see next table Secure mode prevents changes to the PC's configuration (in CMOS - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 61
Your PC Technical Information Needed for Troubleshooting Power Consumption All measurements are in watts (rms). Consumption at 115V / 60Hz Consumption at 230V / 50Hz Off Windows NT1 HDD Acc FDD Acc CD-ROM - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 62
Your PC Technical Information Needed for Troubleshooting IRQs, DMAs, and I/O Addresses Used by Your free free free 2Eh - 2Fh, integrated I/O controller 96h - 97h, "Little Ben" E0h - E7h, HP reserved 170h - 177h, 376h IDE secondary channel 1F0h - 1F7h, 3F6h IDE primary channel 278h - 27Fh parallel - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 63
Troubleshooting Your PC The HP Summary Screen and Setup Program The HP Summary Screen and Setup Program This section introduces the HP Summary Screen and the HP Setup program. You can use the Summary Screen and the Setup program to configure your PC and solve configuration problems with your PC. HP - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 64
3 Troubleshooting Your PC The HP Summary Screen and Setup Program When you press , the HP Summary Screen, similar to the following one, will appear: XA/6xxx - Copyright a summary of the current configuration settings of your PC. Using the HP Setup Program 1 Turn on the display and then the PC. If - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 65
NOTE 3 Troubleshooting Your PC The HP Summary Screen and Setup Program 2 Press while F2=Setup is displayed at the bottom of the screen. F2=Setup appears for a short period, during the - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 66
3 Troubleshooting Your PC The HP Summary Screen and Setup Program You move through the Setup program by using the following keys: • The or arrows, and or used to select fields - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 67
3 Troubleshooting Your PC Configuring Your Network Connection Configuring Your Network Connection Use the information in this section if your PC comes with an HPsupplied integrated network solution. Use this section if you have trouble configuring your network connection or if you need help in - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 68
3 Troubleshooting Your PC Configuring Your Network Connection Controlling the Network the network: 1 Use the or key to select the Security menu (refer to "Security Menu Items", in the HP Setup program). 2 Press to highlight the line Start-Up Center and press to select the submenu. 3 Highlight the - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 69
3 Troubleshooting Your PC Configuring Your Network Connection Controlling the Remote Program Load The HP Enhanced PCI Ethernet Use the or key to select the Power menu (refer to "Power Menu Items", in the HP Setup program). 2 Press to highlight the line Suspend Wakeup and press to select the submenu. - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 70
3 Troubleshooting Your PC Configuring Your Network Connection To enable the Remote-Power mode: 1 Use the or key to select the Power menu (refer to "Power Menu Items", in the HP Setup program). 2 Press to highlight the line Power-On and press to select the submenu. 3 Highlight the line Network - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 71
3 Troubleshooting Your PC Configuring Your Network Connection Configuring the PCI Integrated Ethernet Interface Configuration of the I/O Address, Hardware Interrupt, and DMA channel are made automatically for the HP Enhanced PCI Ethernet interface. Use SETUP to enable or disable the Enhanced PCI - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 72
3 Troubleshooting Your PC Configuring Your Network Connection 62 English - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 73
4 Hewlett Packard Support and Information Services - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 74
you many years of trouble-free service. To ensure that your desktop system maintains its reliability and to keep you up-to-date with the latest developments, HP and a worldwide network of trained and authorized resellers provide a comprehensive range of service and support options which are listed - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 75
used with the HP Vectra. Authorized HP Resellers can also offer consulting services tailored to your specific needs regarding product development or custom installations, as will third party support services, or the HP Customer Support organization in your country. HP SupportPack HP's three-year - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 76
The documentation CD-ROM is updated quaterly and contains: • Product manuals and service manuals • Installation and configuration information • Troubleshooting information • Technical reference manuals. Subscriptions to HP Support Assistant can be obtained with an order form which is available from - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 77
. This service provides information about your HP PC, and allows you to communicate with other HP users through an on-line user forum. HP users share their knowledge and experience with you, and you will be able to ask, or answer, technical questions about your HP Vectra PC, and HP products. You - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 78
Support and Information Services Hewlett-Packard Information Services HP Forum on America Online The HP Forum on America Online is an electronic information and communication service which can be accessed via modem. To access the HP Forum: • select Keyword Search from the menu, • type HP - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 79
access to information about HP, its products, including product data sheets, service and support information, electronic newsletters and technical tips. You can also download the latest versions of drivers, BIOS and software utilities. The Access Guide Directory guides you through the information - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 80
or fax Phone or fax Phone or fax Phone or fax Fax A complete description of Hewlett-Packard electronic services is provided in document #9020. HP Audio Tips (USA only) HP Automated Support Directory HP Audio Tips is an automated system containing recordings which can direct you to Hewlett Packard - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 81
4 Hewlett Packard Support and Information Services Hewlett-Packard Information Services Ordering Drivers and BIOS on Diskette You can order diskettes from HP, with the latest versions of drivers, BIOS and software utilities. The diskettes will be delivered by mail. Information for ordering - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 82
the second and third years of hardware warranty, via the Lifeline program, which is a feebased service. HP does NOT provide support for Vectra PCs configured as network servers. We recommend HP NetServers for your network server requirements. NOTE Reloading the software bundled or pre-loaded on - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 83
4 Hewlett Packard Support and Information Services Hewlett-Packard Telephone Support Hewlett-Packard Telephone Support HP North American Customer Support Center Assistance from the HP North American Customer Support Center is available Monday to Friday, 7:00 am to 6:00 pm Mountain time. The - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 84
Support and Information Services Lifeline Telephone Support Please have the following information ready when you call so that your enquiry can be dealt with quickly: • your HP Vectra in contact with a support technician. If your problem is found to be covered by the HP Hardware Warranty, no charge - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 85
Packard Support and Information Services HP Network Phone-in Support Service (NPS) HP Network Phone-in Support Service (NPS) The HP Network Phone-in Support Service (NPS) provides fast access to HP experts in networked Multivendor environments. It can help you to: • resolve complex network problems - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 86
. Next working day. One fee which Within 30 days HP Authorized SupportPack products. covers the three of purchase. reseller. on-site years. service HP Support CD-ROM containing: Released N/A Assistant Product Manuals, quarterly. Technical Information and Product features. Annual Anytime - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 87
4 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters Hewlett-Packard Marketing Headquarters Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find a convenient HP office, - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 88
4 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters 78 English - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 89
Disc Read Only Memory. A mass storage device that uses compact disc technology. CDs can store data, but most cannot be written to. HP Utilities Software provided by Hewlett-Packard to perform certain tasks, for example, changing the date and time. IDE Integrated Device Electronics. An interface - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 90
(dots-per-inch). ROM Read-Only Memory. Computer memory used to store parts of the computer's operating system permanently. ROM chips can contain instructions and data. SCSI Small Computer System Interface. A high-speed data bus used for connecting hard disks, tape drives, and other accessories to - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 91
, 37 F flexible disk drive problems, 42 G glossary, 79 H hard disk problems, 42 headphones jack location of connector, 5 Hewlett-Packard BBS library, 69 information services, 67 marketing headquarters, 77 support and information services, 63 World Wide Web access, 69 HP Forum on America Online, 68 - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 92
location, 50 System board, switches, 50 T tape drive, installing, 25 telephone support for networks, 75 out of warranty, 74 under warranty, 73 tools required for installation, 2 troubleshooting, 33 U unpacking the PC, 2 URL for HP World Wide Web site, 69 V VESA connector, 28 video board flash BIOS - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 93
Regulatory Information and Warranty - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 94
OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name and Address: HEWLETT-PACKARD 5 avenue Raymond Chanas 38320 Eybens FRANCE Declares that the product: Product Name: Personal Computer Model Number: HP Vectra XA 6/xxx Conforms to the following Product Specifications - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 95
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is Hewlett-Packard's system certification tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 96
Notice for the United Kingdom The HP Vectra PC is approved under approval number NS/G/1234/J/100003 for indirect connection to Public Telecommunication Systems within the United Kingdom. Hinweis für Deutschland: Geräuschemission Lärmangabe - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 97
not apply to you. Obtaining On-Site Warranty Service To obtain on-site warranty service, the customer must contact an HP Sales and Service Office (in the US, call the HP Customer Support Center at (303) 635-1000) or a participating Authorized HP Personal Computer Dealer Repair Center and arrange for - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 98
and negotiated beyond Zone 6. Worldwide Customer Support Travel information is available from any HP Sales and Service Office. Travel restrictions and response time for dealer or distributor service are defined by the participating dealer or distributor. Service contracts which provide after-hour or - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 99
Limited Warranty Your HP Vectra PC contains preinstalled been developed by a third party software supplier named in the copyright notices included with the software recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP computer with which the product - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 100
that the software product will execute its programming instructions when all files are properly installed. HP does not warrant that the software will be Service. Warranty service may be obtained from the nearest HP sales office or other location indicated in the owner's manual or service - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 101
Your HP Vectra PC Physical Characteristics Characteristic Weight (excluding display and keyboard) Dimensions Footprint Storage temperature Storage humidity Operating temperature Operating humidity Power supply Acoustic noise emission: Sound - HP Vectra XA 6/xxx | HP Vectra Xa 6/xxx Pc DESKTOP user’s guide - d4779 - Page 102
50% Paper not bleached with chlorine Part Number D4779-90001 Printed in
HP Vectra XA
6/xxx
User’s Guide