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- HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 1
HP VISUALIZE J5000 /J7000 Owner's Guide HP VISUALIZE Computers Manufacturing Part Number: A4978-90013 Edition E0299 © Copyright 1999 by Hewlett-Packard Company. - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 2
part of this document may be photocopied, reproduced or translated to another language without the prior written consent of Hewlett-Packard Company. HEWLETT-PACKARD WARRANTY STATEMENT HP PRODUCT HP VISUALIZE J5000 HP warrants that HP software will not fail to execute its programming instructions, - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 3
ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE CUSTOMER'S SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 4
4 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 5
LCD 23 System Power Switch 23 Removable-Media Devices 23 System Unit Rear Panel Connectors 24 Audio Connectors 26 Keyboard Connectors 27 HP Parallel I/O Connector 27 802.3 Network Connectors 27 RS-232C Serial Input/Output Connectors 28 SCSI Connectors 28 Power Cord Connectors 29 Keyboard - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 6
Contents Reinstalling the Cover Panels 48 Installing Memory 49 Installing DIMMs 50 Installing a PCI-Type I/O Board 55 Changing Your Monitor Type 59 Setting the Monitor Type at Power-On 59 Setting the Monitor Type from the Boot Console Interface 59 CD Drive Installation 60 Verifying the CD - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 7
Contents The CD Drive 91 CD Media 93 Loading and Unloading a CD in the disk Tray 94 Audio Control for the CD Drive 95 Installing the xmcd Utility 95 Using the xmcd Utility 96 Mounting and Unmounting a CD 98 Mounting a CD Using SAM 99 Unmounting a CD Using SAM 100 5. Using Your Digital Data - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 8
Contents Operating the Floppy Drive 119 Formatting a New Diskette 119 Transferring Data To and From a Floppy Diskette 119 Listing the Files on a Floppy Diskette 121 For More Information 121 Configuring the Floppy Driver 122 Ordering Information 122 7. SCSI Connections SCSI Bus Differences 125 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 9
155 Displaying the Memory Configuration 156 Memory Information Examples: 8-Slot J5000 157 Memory Information Examples: 16-Slot J7000 159 Displaying the Status Address 165 Displaying System Information 165 9. Troubleshooting Common Problems and Solutions 169 Dealing with a Boot Failure - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 10
Contents A. Safety and Regulatory Statements Declaration of Conformity 180 Emissions Regulations 181 Special Video Configuration Statements 182 VCCI Class 2 ITE 183 Laser Safety Statement (U.S.A. Only 184 Visible LEDs 184 Warnings and Cautions 185 B. Environmental and - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 11
Contents 11 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 12
Contents 12 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 13
that apply to the HP VISUALIZE J5000/J7000 computer. Installation Notice Products designated in the applicable Hewlett-Packard price list as customer-installable can be installed by computer-knowledgeable customers who carefully read and follow the instructions provided. Customers who elect - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 14
Related Manuals For more information, refer to one of the following documents: • HP VISUALIZE J5000/J7000 Site Prep Guide • HP VISUALIZE J5000/J7000 Installation Card • Using HP-UX • HP CDE Getting Started Guide and User's Guide • Managing Systems and Workgroups • HP-UX System Administration Tasks - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 15
Table 1 Documentation Conventions Unless otherwise noted in the text, this guide uses the following symbolic conventions. Documentation Conventions user-supplied values screen display Enter Italic words or characters in syntax and command descriptions represent "conceptual variables"- - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 16
Electrostatic Discharge (ESD) Precautions Electrostatic discharges (static electricity) can damage the integrated circuits on printed circuit boards and other internal devices. To prevent such damage from occurring, observe the following precautions during board unpacking and installation: • Stand - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 17
1 System Overview This chapter introduces the HP VISUALIZE J5000 and J7000 computers. Its purpose is to familiarize you with your computer and its controls and indicators. 17 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 18
; the J7000 has four: HP VISUALIZE J5000 /J7000 Processor-Count Difference Processors with integral turbocoolers J5000 J7000 Instructions in this chapter assume that you are using the HP-UX 10.20 operating system with the Workstation Additional Core Enhancements for HP-UX 10.20 (June 1999 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 19
the computer's key features. HP VISUALIZE J5000/J7000 Features Computer Feature Processors Operating System User Interface Compatibility Monitors Graphics Description Two (in the J5000) or four (in the J7000) 440MHz PA8500 microprocessors with 0.5MB on-chip instruction cache and 1.0MB on-chip - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 20
1-1 System Overview Product Description HP VISUALIZE J5000/J7000 Features Computer Feature Main Memory Internal Storage Devices Standard Network Standard I/O Description Using 256-MB DIMMs: • J5000: Up to 2GB in 8 slots • J7000: Up to 4GB in 16 slots Using 512-MB DIMMs: • J5000: Up to 4GB in - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 21
Table 1-1 System Overview Product Description HP VISUALIZE J5000/J7000 Features Computer Feature PCI (Peripheral Connect Interface) slots Keyboard Mouse Description Eight 64-bit slots in the following arrangement: 1. 5V, 33MHz, bus 1, top slot ( - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 22
Unit, Front View Figure 1-2 System Unit, Front View Before powering on your system, you should become familiar with the system unit controls: HP VISUALIZE J5000 /J7000 Front View Floppy Drive or DDS Drive Bay Power Switch 2-line, 16-character LCD Panel lock CD Drive Bay Door Handle Lifting - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 23
the system, including error codes (see "LCD-Indicated Problems" in the Troubleshooting chapter for more details). The following symbols appear in The power switch is used to turn the system unit on and off. The workstations have a "soft power down" feature that shuts the system down in a controlled - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 24
on the system unit's rear panel: • Audio connectors (line in, line out, microphone and headphones) • USB keyboard and mouse connectors • HP parallel Centronics I/O connector • 802.3 TP (Twisted Pair) LAN connector • Two RS-232C serial I/O connectors • Narrow Single-Ended (SE) SCSI connector - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 25
thumbscrew (as seen from the back) is interlocked with the power supply: loosening that screw disengages the power, minimizing the shock danger while servicing. Make sure the interlocked screw is firmly tightened when closing the unit, or the power supply might still be disengaged. Chapter 1 25 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 26
-quality) stereo sound. Audio Connectors Microphone (in) Headphones (out) Line Out Line In The audio connectors are standard stereo audio mini-jacks. Hewlett-Packard recommends using gold-plated plugs available through audio retailers for the best quality recording and playback through the external - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 27
its use. Note that older non-USB keyboards (PS-2 and HP-HIL keyboards) cannot be used with the J5000 and J7000. HP Parallel I/O Connector The 25-pin HP Parallel I/O interface uses Centronics interface protocols to support peripheral devices such as printers and plotters. Consult the documentation - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 28
Table 1-3 System Overview System Unit Rear Panel Connectors RS-232C Serial Input/Output Connectors You can attach peripheral devices to the RS-232C Serial Input/Output (SIO) ports on this computer. Peripheral devices include printers, plotters, modems, and scanners. Consult the documentation that - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 29
on the connectors on the rear panel of the computer. Power Cord Connectors Plug the workstation's power cord into the power cord connector to provide AC power to the system. Note that the HP VISUALIZE J5000 and J7000 have different types of power cords, because of their differing power requirements - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 30
for the J5000 and J7000. For general information on using three-button mice and on the various cursor shapes associated with different areas of HP CDE while using a mouse or other pointing device, see Using Your HP Workstation. Other supported USB devices are the HP USB keyboard and HP USB hub - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 31
with the June 1999 Workstation ACE (Addition Core Enhancements). Instant Ignition systems (systems with preloaded software) have X-Windows and Hewlett-Packard's graphical user interface HP CDE installed and configured (see the HP CDE Getting Started Guide and User's Guide for details). Please refer - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 32
have connected the various parts of the computer-for details, see the J5000/J7000 Installation Sheet that system from the CDs found in the HP-UX 10.20 Software for Workstations ACE (June 1999) media kit; HP CDE Getting Started Guide and User's Guide for instructions on typical tasks. 32 Chapter 1 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 33
which the workstation is located. • Optional networking parameters Ask your system administrator if you need to configure these parameters. Networking Parameters Subnetwork mask Network gateway IP address Local domain name DNS server host name DNS server IP address Network Information Service domain - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 34
Table 1-5 System Overview Powering Up Your System • Optional font server parameters You need to supply these parameters if you want the workstation to obtain its fonts from a network server. Ask your system administrator if you need to configure these parameters. Font-Server Parameters Font server - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 35
peripherals (for example, printers) connected to the workstation. 2. Turn on the workstation. The workstation will run a series of self-tests. 3. After . 6. When you have finished answering all of the questions, the workstation completes its start-up sequence and displays the CDE login screen. 7. Log - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 36
users. Documentation The documentation for your system is located on the Instant Information CD. To access this CD, you need to follow the special mounting instructions that come with it. 36 Chapter 1 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 37
System Overview Monitors Figure 1-7 Monitors You can use one of the following HP monitors with your computer: • 19-inch, 1280×1024 color monitor (A4575A) • 19-inch, 1600×1200 color monitor (A4575A) • 21-inch, 1280×1024 color monitor (A4576A) • - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 38
Figure 1-8 System Overview Monitors After a few seconds of analyzing your hardware and software configurations, the splash screen disappears, and another window appears, which offers access to the various administration tasks: SAM's Main Menu Figure 1-9 Double-click the "Display" icon, and - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 39
Figure 1-10 System Overview Monitors Double-clicking on any of the icons that represent graphics devices (or single-clicking and then selecting Describe... under the Actions menu) will cause a monitor-description window to appear; for example: Monitor Description Window Other options under the - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 40
allow you to identify the physical monitor associated with the X-screen definition (again, by making the screen image blink), and to change the default visual, screen options, server options, etc. 40 Chapter 1 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 41
2 Changing Your Computer's Hardware Configuration This chapter describes the procedures required to change your computer's hardware configuration. 41 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 42
NOTE CAUTION Changing Your Computer's Hardware Configuration The instructions in this chapter assume you are using the HP-UX 10.20 operating system with the Workstation Additional Core Enhancements for HP-UX 10.20 (June 1999) and the HP CDE interface. When installing internal devices, always wear - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 43
. 2. Unplug the power cord of the system unit and any peripheral devices from AC wall outlets. 3. Attach the static-grounding wrist strap by following the instructions on the package. Attach the sticky end of the wrist strap to bare metal on the back panel of the system unit. Do not attempt - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 44
must be removed in order to install a CD drive, a DDS tape drive, or a floppy drive-see their respective sections later in this chapter for detailed instructions on the installation process for each type of device. If you need to remove the front panel (the panel that contains the door), perform the - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 45
Figure 2-2 Changing Your Computer's Hardware Configuration Opening the System Unit System Unit with Front Cover Panel Removed Floppy Drive or DDS Drive Bay Panel hinge hole LCD Connector Power switch System LCD Removable hard disk drives Panel hinge holes CD Drive Panel-detach screw holes Once - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 46
Figure 2-3 Changing Your Computer's Hardware Configuration Opening the System Unit Opening the Top Cover To open the top cover of the unit-to install or remove a removable-media drive (i.e., a CD drive, a DDS tape drive, or a floppy drive), DIMMs, or I/O cards, for example, or for other access to - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 47
Figure 2-4 Changing Your Computer's Hardware Configuration Opening the System Unit Removing the Top and Side Panels 1 2 3 3 Removing the Left and/or Right Panels In order to remove the left and/or right panels, you must first remove the top panel, as described above. Then, the left and right - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 48
Changing Your Computer's Hardware Configuration Opening the System Unit Reinstalling the Cover Panels To replace the cover panels once you've taken them off, perform the following steps: 1. Place the left- and right-side panels into their grooves in the bottom edges of the left and right sides of the - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 49
). This information is on a label on the floor of the left side of the J5000, and on the main air guide in the J7000. The labels look like this: DIMM-Insertion Order for J5000 and J7000 • For the J5000-the two-processor model-insert the DIMMs in the sequence indicated in the left illustration - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 50
the DIMMs are accessible. Because it has twice the number of processors as the J5000, the J7000 requires greater cooling capacity to prevent components from overheating. This is effected, in part, by two sheet-metal air guides that channel the airflow directly at the processors' turbocoolers. One of - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 51
installing or removing DIMMs. Before the air guide is removed, the open left side of the J7000 looks like this: The J7000's Open Left Side Before Removing Air Guide Support Bar Air Guide Screws Support Bar Remove the four screws that secure the air guide to the support bars. Be sure, as you remove - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 52
Figure 2-8 Changing Your Computer's Hardware Configuration Installing Memory After the air guide is removed, the open left side of the J7000 looks like this: The J7000's Open Left Side After Removing Air Guide DIMM Slots (16 total) 52 Chapter 2 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 53
Changing Your Computer's Hardware Configuration Installing Memory Figure 2-9 2. Install DIMMs in the order indicated in Figure 2-5 on page 49, or on the label on the floor of the chassis (the J7000 requires DIMMs to be installed in pairs of the same size). Make sure the DIMM-removal tabs are angled - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 54
Computer's Hardware Configuration Installing Memory 4. Re-install the air guide with the four screws removed earlier (so it again looks like faulty DIMM, you must execute the pdt clear command in the service menu of the Boot Console Interface. Answer yes (Y) to the prompt "Continue? (Y/N) > 54 Chapter - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 55
"universal" cards), and they can also be 32-bit or 64-bit cards, and 33MHz or 66MHz. The graphics boards supported by the J5000/J7000 computers are the HP VISUALIZE-FX2 Pro and the HP VISUALIZE-FX6 Pro. While these are universal cards and will work in any slot, they should be used in slots 4 or - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 56
-is supported. On the other hand, a standalone card that draws power and sends/receives data would be supported in J5000 and J7000 supply approximately 264 watts of power to the PCI slots. Thus, if you use three HP VISUALIZE-FX6 Pro cards simultaneously (in Slots 7, 4, and 2), as in the HP VISUALIZE - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 57
the PCI slots: PCI Slots in a J5000/J7000 Power Supply PCI Card Retaining Clip PCI chapter. 2. Remove the PCI card retaining clip-the instructions for doing so are on the label on the into the indicated slot. Thus, to insert a VISUALIZE FX6 card (a two-card sandwich) "into" Slot 7, you'd put - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 58
removed in order for the PCI card's connectors to be accessible from outside the chassis. 5. Place the PCI board you are installing in the board guides and insert firmly into the connector. You may have to push hard to seat the board, but do not rock it from side to side - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 59
fic resolution and frequency. If you replace you monitor with a different type, you must reconfigure your computer to support it. There are two ways to configure your computer to support a different monitor type. They are discussed in the subsequent sections. Setting the Monitor Type at Power-On If you - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 60
Changing Your Computer's Hardware Configuration CD Drive Installation Figure 2-14 CD Drive Installation To install a CD drive, follow the steps below: 1. Using standard static-suppression practices (described in the Preface of this document), remove the computer's front panel, as described in" - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 61
Changing Your Computer's Hardware Configuration CD Drive Installation Figure 2-15 Removing the CD Drive Filler Panel CAUTION Filler panel must be removed before installing the CD drive 4. Unpack the CD drive, avoiding shocks both mechanical and electrical. That is, never let it drop onto the floor - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 62
Changing Your Computer's Hardware Configuration CD Drive Installation Figure 2-16 Inserting the CD Drive Into its Bracket CD Drive CD Drive Bracket Figure 2-17 The assembly should now appear as follows: The CD Drive in its Bracket Secure the CD drive assembly by inserting screws here 62 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 63
Changing Your Computer's Hardware Configuration CD Drive Installation 6. Slide the bracket, now containing the CD drive, halfway into the CD drive bay. 7. Connect the power, audio, and ribbon cables into their respective connectors, taking care to fold the ribbon cable neatly, so it won't be crushed - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 64
figuration CD Drive Installation Verifying the CD Drive Operation To verify that your workstation can communicate with the CD drive, follow these steps: 1. In a terminal not recognize the drive, see the Troubleshooting chapter for hints on how to determine the problem and solve it. 64 Chapter 2 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 65
Changing Your Computer's Hardware Configuration DDS Drive Installation DDS Drive Installation NOTE Before opening the system unit to install a DDS drive, determine the SCSI IDs currently in use on your computer, so as to avoid SCSI ID conflicts. Figure 2-18 To install a DDS drive, follow the - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 66
Changing Your Computer's Hardware Configuration DDS Drive Installation Figure 2-19 Removing the DDS/Floppy Drive Bracket Figure 2-20 4. Install the DDS drive into the bracket: the drive itself must be inserted into the DDS drive bracket, and secured by four Torx T-10 screws (two on each side). The - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 67
verify that your workstation can communicate with HP C1533A If ioscan does not see your tape drive, it will return the following message: ioscan: No hardware found If the system does not recognize the drive, see Chapter 9 , "Troubleshooting," on page 167, for hints on how to determine the problem - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 68
Changing Your Computer's Hardware Configuration Floppy Drive Installation Figure 2-21 Floppy Drive Installation To install a PC floppy drive into the J5000/J7000, follow the steps below: 1. Using standard static-suppression practices (described in the Preface to this document), remove the computer's - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 69
Changing Your Computer's Hardware Configuration Floppy Drive Installation Figure 2-22 3. Remove the filler panels from the DDS/floppy drive bracket by removing the screws and sliding the panels back and then up, as indicated in the illustration below. Save the larger of the two filler panels for - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 70
Changing Your Computer's Hardware Configuration Floppy Drive Installation Figure 2-23 Floppy Drive, Filler Installed into the DDS/Floppy Drive Bracket 6. Connect the power cable and the data (ribbon) cable to the floppy drive. 7. Slide the bracket, now containing the floppy drive, into the floppy drive - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 71
Installation Verifying the Floppy Drive Configuration To verify that your workstation can communicate with the floppy drive, use the ioscan command the system does not recognize the drive, see the Troubleshooting chapter for hints on how to determine the problem and solve it. If the floppy driver is - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 72
Changing Your Computer's Hardware Configuration Floppy Drive Installation 72 Chapter 2 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 73
3 Hot-Pluggable Hard Disk Drives This chapter describes the hot-pluggable hard disk drives, and how to install and remove them. 73 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 74
Hot-Pluggable Hard Disk Drives The Disk Drives Figure 3-1 The Disk Drives When reconfiguring your computer's internal hardware, always wear a properly grounded wrist strap to avoid damaging components. System Unit with Front-Panel Door Open Floppy Drive or DDS Drive Bay Power switch System LCD - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 75
CAUTION Hot-Pluggable Hard Disk Drives The Disk Drives positions in the slots, not switches on the drives themselves, define the SCSI address for each drive. These addresses are labelled on the chassis. Finally, these hard drives are hot-pluggable: that is, you do not need to power down the entire - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 76
Disk Drives Removing a Hard Disk Drive The instructions for removing a disk drive from the J5000/J7000 are printed on the front panel, and or data corruption is likely to occur. Removing a Hard Disk Drive The instructions are also printed here for your convenience: 1. Identify the drive to be - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 77
Tray When you receive and unpack a new disk drive, it will not include the tray that is needed in order to insert it into your J5000/J7000 computer; these trays are already in your computer's disk-drive bays. You will need to assemble the disk drive into its tray before you - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 78
Figure 3-3 Hot-Pluggable Hard Disk Drives The Disk Drives drive in it, the four screws required to secure the drive to the tray are stored in two tabs on the tray (see illustration below). Remove these four screws from the storage tabs. Installing a Hard Disk Drive into its Tray NOTE Screw- - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 79
NOTE Hot-Pluggable Hard Disk Drives The Disk Drives Inserting a Disk Drive To insert a drive, the procedure is virtually identical to the "removing" steps above, except in the reverse order: 1. Carefully push the drive, which is already in its tray, straight into the desired slot, making sure the - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 80
HP-UX commands. The disk drives in the J5000 and J7000 are not hot-swappable; they are merely hot-pluggable. Thus, a manual le system is supported through LVM commands if hot-pluggable disks have been configured into the HP-UX file HP part number B2491A); for information on classes, see http://www.hp - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 81
that only experienced system administrators are expected to have (see below for details). Hot-Plug Example The following example describes a particular system problem where the solution is to replace a hot-plug disk module. Volume group /dev/vg00 contains the three disks, with the logical volume - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 82
-Pluggable Hard Disk Drives The Hot-Plug Process The system problem for this example is that the disk at hardware address same product ID as the replaced one. HP often uses different manufacturers for disks having the same product number. The hot-plug manual procedure will not update the disk driver - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 83
Hot-Pluggable Hard Disk Drives The Hot-Plug Process The Hot-Plug Procedure These are the steps required to properly hot-plug a disk drive: Step 1 • Check if the LVM found the physical volume to be defective when the volume group was activated. • The "vgchange -ey" would have printed the following - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 84
For our example: lvreduce -m 0 -A n /dev/vg00/lvol4 /dev/dsk/c2t4d0 lvreduce -m 0 -A n /dev/vg00/lvol5 /dev/dsk/c2t4d0 Step 3 • Replace the faulty disk. Refer to the instructions earlier in this chapter for details on how to replace the disk. • Do an ioscan on the replaced disk to insure that it is - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 85
Hot-Pluggable Hard Disk Drives The Hot-Plug Process Step 6 • If this disk is not a mirror of a root disk, then skip this step. • Run the mkboot command. For our example: mkboot /dev/rdsk/c2t4d0 • Run lvlnboot -R to relink the replaced disk into the Boot Data Reserved Area of all the Physical Volumes - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 86
Hot-Pluggable Hard Disk Drives Checking the SCSI IDs Checking the SCSI IDs To determine which SCSI IDs are currently in use on your system, use the ioscan command in a terminal window. Note that you will need to be superuser (root) in order to use the ioscan command. Here are the steps necessary - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 87
Hot-Pluggable Hard Disk Drives Checking the SCSI IDs ba ba graphics processor processor memory 4 10/4 5 10/6 1 10/6/7/0 0 32 1 34 0 49 lba CLAIMED lba CLAIMED graph3 CLAIMED processor CLAIMED processor CLAIMED memory CLAIMED BUS_NEXUS BUS_NEXUS INTERFACE PROCESSOR PROCESSOR MEMORY PCI - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 88
Hot-Pluggable Hard Disk Drives Checking the SCSI IDs Information. A window opens with a list of information for the disk drive, including the device files. 88 Chapter 3 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 89
4 Using Your CD Drive 89 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 90
CD drive" rather than "CD-ROM" and "CD-ROM drive" because the CD drives used in the J5000 and the J7000 can read the original CD-ROM disks, plus CD-R disks and the newer CD-RW Note that this chapter assumes you are running HP-UX 10.20 with the HP-UX 10.20 Workstation ACE (June 1999). 90 Chapter 4 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 91
Drive Operating the CD Drive The CD Drive The CD drive is a random-access read-only mass storage device that uses removable CDs. The drive supports the ISO 9660 and High Sierra format standards. You can access information from the drive like any other disk drive, except that you cannot write - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 92
end of a straightened paperclip, you can open the disk tray when the workstation is powered down. The CD Tray holds the CD. This CD drive does a volume control nor a headphone jack on the front of the CD drive. To listen to an audio CD, use the headphone jack on the rear panel, and control - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 93
CDs ("CD-RAMs") have come available; your workstation can read any of these types of CDs, but you cannot write CDs with your workstation without additional hardware and software. CD data disks are Refer to "Mounting and Unmounting a CD" on page 98 for instructions on mounting a CD. Chapter 4 93 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 94
a disk in the CD drive, follow these steps: 1. Check that the workstation is powered on. 2. To open the disk tray, press and release the Eject from the drive. Unmount the CD, using either the umount command or the instructions in "Unmounting a CD Using SAM" on page 100. Perform the following steps - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 95
graphical user interface. The xmcd utility is not supported by Hewlett-Packard, and it is one of many . Since the xmcd utility is not a part of HP-UX, you will need to download it off xmcd to your system. 6. Follow the instructions in the section "Instructions to unpack xmcd binary" found on this - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 96
instructions in the section assume that you are using the HP-UX 10.20 operating system and the Workstation Additional Core Enhancements (ACE) for HP-UX 10.20 (June 1999) with the HP . 2. Insert the headphone plug into the headphone jack located on the back of your system unit. Microphone Headphone Line - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 97
Using Your CD Drive Audio Control for the CD Drive 4. Click on the Monitoring checkbox in the Audio window to select it. Then select the Output menu and click on the Headphones item in the menu list. In the File menu select the item Close, this will close the Audio window and save your settings. 5. - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 98
SAM to mount and unmount CDs are in the next section. If your workstation is running HP CDE, follow these instructions to mount and unmount a CD as a file system. If you're using something other than HP CDE, use the instructions for mounting and unmounting a CD that come with that product. For more - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 99
the following procedure to mount a CD: • Log in as root. If you need information on logging in or setting up a user account, see Using Your HP Workstation. • Load the CD into the disk tray and push the Eject button, or gently push the tray a short distance into the drive; the drive will - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 100
do this for all shell windows. 1. Log in as root. If you need information on logging in or setting up a user account, see Using Your HP Workstation. 2. In a terminal window, enter the following command: sam Return The System Administration Manager window opens, showing several 100 Chapter 4 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 101
Using Your CD Drive Mounting and Unmounting a CD icons, one of which looks like this: 3. Double-click on Disks and File Systems ->. The Disks and File Systems window opens, showing several more icons, one of which look like this: 4. Double-click on File Systems. A window appears, and at the bottom - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 102
Using Your CD Drive Mounting and Unmounting a CD 102 Chapter 4 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 103
5 Using Your Digital Data Storage (DDS) Tape Drive 103 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 104
) in your DDS-format drive. Note that there is physically not room enough to have both a DDS tape drive and a floppy disk drive in the workstation simultaneously. 104 Chapter 5 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 105
Using Your Digital Data Storage (DDS) Tape Drive DDS Tape Drive and Cassette Descriptions DDS Tape Drive and Cassette Descriptions This section describes basic information needed for using your DDS tape drive and data cassettes. The DDS Drive The DDS-3 tape drive has a 3.5-inch form factor and a - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 106
LEDs This section describes the LED codes that are displayed. The two LEDs on the front panels of the DDS drives indicate different activities or problems that occur. The following illustration shows the LED codes and their meanings for the DDS3 drive. 106 Chapter 5 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 107
display the self-test (failure) signal, a fault was diagnosed during the self tests. Note the pattern of the pulses and contact your local service representative. Caution Hewlett-Packard DDS drives continually monitor the number of errors they have to correct when reading and writing to a tape to - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 108
back up the files to a new data cassette, then discard the old data cassette. Data Cassettes Media Life HP DDS data cassettes are currently specified to 2000 passes over any part of the tape under optimal environmental conditions (50% relative humidity, 22 degrees C). During a tape operation, any one - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 109
the heads of your tape drive after every 25 hours of tape drive use or if a Caution signal is displayed on the LED. Only use HP Cleaning Cassettes (HP92283K) to clean the tape heads. Do not use swabs or other means of cleaning the tape heads. Follow this procedure to clean - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 110
Figure 5-3 Using Your Digital Data Storage (DDS) Tape Drive DDS Tape Drive and Cassette Descriptions Setting the Write-Protect Tab on a Data Cassette You can only store or change information on a data cassette when the write-protect tab is in the write position. So, before trying to write to the - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 111
Using Your Digital Data Storage (DDS) Tape Drive Operating the DDS Tape Drive Operating the DDS Tape Drive Loading and Unloading a Data Cassette Follow these steps to load and unload a data cassette from the DDS tape drive: • Insert the data cassette into the drive, the hinged door first, and the - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 112
from a DDS-format data cassette (saving and restoring) using the HP-UX tar command and your tape drive's device file. The tar on your data cassette. Writing to a Data Cassette Use the following instructions to save files to a data cassette: 1. Check that the write supporting compression. 112 Chapter 5 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 113
. If the tape was made using data compression, use one of the device file names that sam listed as supporting compression. Listing the Files on a Data Cassette Use the following instructions to list the files on a data cassette: 1. Load the data cassette into the tape drive. 2. In a terminal window - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 114
DDS tape drive, use the following order numbers: 1. HP 92283A: Box of five 60-meter DDS data cassettes 2. HP 92283B: Box of five 90-meter DDS data cassettes 3. HP 92300A: Box of five 120-meter DDS data cassettes (not supported on the DDS-DC drives) 4. HP C1517A: Box of five 125-meter DDS3 data cassettes - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 115
6 Using Your 3.5-Inch Floppy Disk Drive This chapter describes how to perform tasks that allow you to archive to or transfer data from the 3.5-inch floppy disk drive. 115 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 116
NOTE Using Your 3.5-Inch Floppy Disk Drive The instructions in this chapter assume you are using the Workstation Additional Core Enhancements for HP-UX 10.20 (June 1999) bundles, and the HP CDE interface. When examples of user input are given in this chapter, enter them at the command-line prompt - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 117
Using Your 3.5-Inch Floppy Disk Drive Using the Floppy Diskette Figure 6-1 Using the Floppy Diskette This section describes basic information needed for using your floppy diskettes. Setting the Write-Protect Tab on a Diskette You can only store or change information on a diskette when the write- - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 118
Using Your 3.5-Inch Floppy Disk Drive Using the Floppy Diskette Inserting and Removing a Diskette Follow these steps to insert and remove a diskette from the floppy disk drive. 1. Insert the diskette into the drive, sliding-door edge first, label side up. 2. Push the diskette into the floppy drive - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 119
transfer data to and from your floppy diskette (saving and restoring) using the HP-UX tar command with your floppy drive's device file. You need to the files on a diskette. Saving Files to a Floppy Diskette Use the following instructions to save files to a floppy diskette: 1. Check the write-protect tab on - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 120
or directory containing files that you want to write to the diskette. Restoring Files from a Floppy Diskette to Your System Use the following instructions to restore files from a floppy diskette to your system: 1. Load the floppy diskette into the disk drive. 2. Type the following in a terminal window - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 121
Operating the Floppy Drive Listing the Files on a Floppy Diskette Use the following instructions to list the files on a floppy diskette: 1. Load the fl and unmount the floppy drive, see the man page for mount, or the manual Using HP-UX. For more information on copying data to or from your system to other - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 122
-UX kernel. For more information about how to reconfigure the kernel using SAM, see the following manuals: • Managing Systems and Workgroups • Using HP-UX Ordering Information To order Hewlett-Packard micro flexible diskettes for use in your 3.5-inch floppy disk drive, use the following order number - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 123
7 SCSI Connections This chapter provides information about connecting Small Computer System Interface (SCSI) devices to an HP VISUALIZE J5000/J7000 computer. 123 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 124
NOTE SCSI Connections The instructions in this chapter assume you are using HP-UX 10.20 and the Workstation Additional Core Enhancements for HP-UX 10.20 (June 1999) operating system with HP CDE. When attaching external SCSI devices, be sure to terminate the last device on the external SCSI bus. - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 125
. There are two types of SCSI buses available with this workstation-an Ultra Narrow Single-Ended SCSI bus (NSE SCSI), and buses. CAUTION Currently Hewlett-Packard does not support mixing Ultra Narrow Single-Ended and Ultra2 Wide HP Visualize B1000/C3000 and J5000/J7000 computers. Chapter 7 125 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 126
the system. The Ultra2 Wide Low-Voltage Differential SCSI bus supports only 15 devices because address 7 is reserved by the system. Cables Only SCSI cables approved by HP can be used to connect your workstation to any SCSI devices. HP offers the following SCSI cables for Ultra Narrow Single-Ended - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 127
7-3 CAUTION NOTE SCSI Connections SCSI Restrictions HP offers the following SCSI cables for connecting HDTS SCSI cables approved by HP are designed to function within the SCSI tolerances for HP devices. Use of other cables can result in significant problems with system operation. Always use - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 128
adding another SCSI device, determine if the system can support the additional device. This workstation offers the following types of SCSI bus, each and LVD specifications. Contact your local HP sales representative for a current list of SCSI devices supported by HP for use on the Ultra Narrow Single - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 129
not meet LVD specifications. Therefore, additional caution must be exercised when choosing Ultra2 Wide Low-Voltage Differential SCSI devices other than those supported by Hewlett-Packard Company to connect to the Ultra2 Wide Low-Voltage Differential SCSI bus on this system. For example, the cabling - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 130
bus. Ultra Narrow Single-Ended SCSI Bus Length The maximum cable length for an Ultra Narrow Single-Ended SCSI bus is 3 meters. The HP VISUALIZE J5000/J7000 system uses 0.15 meters of this maximum cable length. When calculating the total Ultra Narrow Single-Ended SCSI cable/bus/ trace length used - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 131
SCSI bus is 12 meters. The HP VISUALIZE J5000/J7000 system uses 1 meter of this maximum cable length internally. This means that up to 11 meters of cable can be used for connecting external Ultra2 Wide Low-Voltage Differential SCSI devices to this workstation. When calculating the total Ultra2 Wide - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 132
SCSI Connections Assigning SCSI Device IDs Assigning SCSI Device IDs Before assigning a SCSI device ID to a new SCSI device, you need to determine which SCSI device IDs are available. To view the SCSI IDs already in use, type the following command at the prompt and press Enter: /usr/sbin/ioscan -f - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 133
SCSI Connections Assigning SCSI Device IDs ctl ba ba graphics processor processor memory 3 10/2/3/0.7.0 4 10/4 5 10/6 1 10/6/7/0 0 32 1 34 0 49 sctl CLAIMED lba CLAIMED lba CLAIMED graph3 CLAIMED processor CLAIMED processor CLAIMED memory CLAIMED DEVICE BUS_NEXUS BUS_NEXUS INTERFACE - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 134
CAUTION SCSI Connections Assigning SCSI Device IDs Assigning Ultra2 Wide Low-Voltage Differential SCSI Device IDs You can determine which Ultra2 Wide Low-Voltage Differential SCSI (LVD SCSI) devices are currently in use by reviewing the output from the ioscan command discussed above and looking - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 135
SCSI Connections Connecting to the SCSI Ports Connecting to the SCSI Ports This section describes how to connect to the system SCSI ports (Ultra Narrow Single-Ended and Ultra2 Wide Low-Voltage Differential). System SCSI Port Connection The system contains two SCSI connectors: • Ultra Narrow Single- - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 136
SCSI Connections Connecting to the SCSI Ports 136 Chapter 7 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 137
8 The Boot Console Interface This chapter describes the different features of the boot console interface and how to use them. 137 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 138
NOTE The Boot Console Interface Boot Console Interface Features Boot Console Interface Features There are times when you want to interact directly with the hardware of your computer before it boots the operating system. Your computer provides a menu-driven boot console interface that allows you to - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 139
[DIsplay|IPL] [] Search for boot devices COnfiguration [] INformation [] SERvice [] Access Configuration menu/commands Access Information menu/commands Access Service menu/commands DIsplay HElp [|] RESET ------- Redisplay the current menu Display - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 140
from specified path Redisplay the current menu Display help for menu or command Restart the system Return to Main menu ------- Service Menu Command Description ------- ----------- ChassisCodes [|ON|OFF] Display/enable/disable chassis codes CLEARPIM Clear (zero) the contents of PIM - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 141
1. Close any files and applications on your computer. 2. Press the power switch on the front panel of the computer. There is no need to manually shut down the HP-UX operating system on your computer before powering it off. When you turn off the power switch, your computer automatically shuts down the - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 142
: Boot terminated The Main Menu of the boot console appears. Booting your Computer You usually start your computer by turning it on and waiting for HP-UX to boot automatically. However, you may not always want the usual sequence to occur. For example, you may want to start your computer from - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 143
the program that actually controls the loading of the operating system. By interacting with ISL, you can choose to load an alternate version of the HP-UX operating system. To interact with the ISL, you must enter no (N). For example, if the usual kernel (/stand/vmunix) on your root disk (fwscsi - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 144
The Boot Console Interface Booting your Computer computer from the backup kernel (/stand/vmunix.prev), type the following at the ISL> prompt and press Enter: ISL> hpux /stand/vmunix.prev • If you do not know which media in you file systems have bootable operating systems, you can find them with the - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 145
The Boot Console Interface Searching for Bootable Media Searching for Bootable Media To list devices that contain bootable media, follow the directions in "Accessing the Boot Console Interface" earlier in this chapter, and then type the following at the prompt and press Enter: Main Menu: Enter - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 146
The Boot Console Interface Resetting Your Computer Resetting Your Computer To reset your computer to its predefined values, follow the directions in "Accessing the Boot Console Interface" earlier in this chapter, and then type the following at the prompt and press Enter: Main Menu: Enter command> - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 147
Table 8-1 Table 8-2 The Boot Console Interface Displaying and Setting Paths Displaying and Setting Paths A path is the hardware address of a device that is attached to the I/O system of your computer. The path command sets the system paths shown in the table below. The path command sets and - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 148
The Boot Console Interface Displaying and Setting Paths To display the current setting for a particular system path, follow the directions in "Accessing the Boot Console Interface" on page 141, and then type the following at the prompt and press Enter: Main Menu: Enter command> path 〈path_type〉 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 149
resolution and frequency. If you replace your computer's monitor with a different type of monitor, you may have to reconfigure your computer to support the new monitor. The Monitor Command The monitor command lets you change your computer's graphics configuration. This command is available in the Con - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 150
The Boot Console Interface Displaying the Current Monitor Configuration Displaying the Current Monitor Configuration To display the current monitor configuration for your system from the Configuration Menu of the boot console interface, follow the directions in "Accessing the Boot Console Interface" - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 151
Menu: Enter command> monitor graphics(n)tt where n is the number of the graphics adapter and tt is the monitor type. To display a list of supported monitors that are used by your graphics card, type the following command at the prompt and press Enter: Configuration Menu: Enter command> monitor list - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 152
NOTE The Boot Console Interface Displaying the Current Monitor Configuration The boot console displays a message that tells you that your new monitor selection will take effect the next time you reboot your system. The boot console also displays the new monitor information. You must set the console - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 153
NOTE The Boot Console Interface Setting the Monitor Type at Power On Setting the Monitor Type at Power On If you replace you computer's monitor with a different monitor type, and you do not set the computer's graphics parameters by using the monitor command before doing so, you may need to perform - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 154
The Boot Console Interface Setting the Monitor Type at Power On Next, the following message is displayed: To select a new Graphics Monitor Type press the key now, otherwise EXIT by entering any other key (or will time out in 15 seconds)... To restart the monitor selection process, press TAB. - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 155
The Boot Console Interface Changing the Console to External Terminal Changing the Console to External Terminal In the event that your console stops displaying to your graphics device, use the following procedure to display the console to an external serial terminal so that you can configure the - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 156
Menu: Enter command> memory The screen displays status and configuration information for the memory DIMMs installed in you computer. For the J5000 and J7000 sections below, the first listing below shows the memory information for a system with incorrectly installed or configured memory modules - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 157
guration Memory Information Examples: 8-Slot J5000 The following example, from a J5000, shows the Memory Information display when there is an entry beneath the "Memory Fault Table" indicates that there was a problem detected. The "MBE" stands for "Multi-Bit Error," which means the computer detected - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 158
The Boot Console Interface Displaying the Memory Configuration Below is a sample from a J5000 in which the memory checks out fine; note the lack of entries in the Memory Fault Table: MEMORY INFORMATION MEMORY STATUS TABLE Slot ---- 0 1 2 Size ------ 512MB - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 159
The Boot Console Interface Displaying the Memory Configuration Memory Information Examples: 16-Slot J7000 The following sample shows the memory-analysis display when memory modules are not properly installed and configured. In this sample, the DIMM in Slot 4A is of a different size than the DIMM in - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 160
The Boot Console Interface Displaying the Memory Configuration And here is a good memory display; the lack of entries in the Memory Fault Table indicates that the configuration is correct: MEMORY INFORMATION MEMORY STATUS TABLE Slots ----0a/0b 1a/1b 2a/2b 3a/3b 4a/4b 5a/5b Size(A) ------- 512MB - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 161
The Boot Console Interface Displaying the Status of the System I/O Displaying the Status of the System I/O The I/O command lets you identify all built-in I/O devices and optional I/O devices installed in the option slots. It is available in the Information Menu. To use the IO command from the - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 162
The Boot Console Interface Setting the Auto Boot and Auto Search Flags Setting the Auto Boot and Auto Search Flags The auto boot and auto search flags are variables stored in your computer's nonvolatile memory. (Nonvolatile memory retains its contents even after power is turned off.) If you reset - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 163
The Boot Console Interface Displaying and Setting the Security Mode Displaying and Setting the Security Mode The SECure flag is a variable stored in non-volatile memory. (Non-volatile memory retains its contents even after power is turned off.) If you reset this flag to a new value, the change takes - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 164
The Boot Console Interface Displaying and Setting the Fastboot Mode Displaying and Setting the Fastboot Mode When fastboot is enabled (set to on), your computer does a quick check of the memory and skips I/O interface testing during its power-on self tests. This enables you computer to complete its - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 165
is the label that uniquely identifies the LAN connection for your computer at the link level (the hardware level). To display your workstation's LAN station addresses, type the following at the prompt and press Enter: Information Menu: Enter command> lanaddress The LAN station address is displayed - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 166
The Boot Console Interface Displaying System Information 166 Chapter 8 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 167
9 Troubleshooting This chapter contains information to help you determine what is wrong with your system when you have problems. If you have a problem that is not listed in this chapter, or if your problem persists, contact your designated service representative. 167 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 168
NOTE Troubleshooting To help speed up your service request, have your system's model number and serial number available. Your service representative will always ask for these numbers. The instructions in this chapter assume you are using the HP-UX version 10.20 or later operating system with the HP - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 169
Table 9-1 Troubleshooting Common Problems and Solutions Common Problems and Solutions The tables in this section list common problems you may encounter with your computer. The tables also tell you what to do to help solve the problems. Problems Powering Up the System Problem Solution The power - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 170
DIMMs) was the faulty one. Also, see the instructions in "Dealing with a Boot Failure" later in this chapter. If problems persist, contact your system administrator or call your designated service representative. Problems with the 802.3 Network Problem Solution Cannot reach other systems on the - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 171
IDs" in the SCSI chapter. Follow the instructions in "Dealing with a Boot Failure" later in this chapter. If problems persist, contact your system administrator or call your designated service representative. Problems Using the CD-ROM Drive Problem Solution The CD-ROM drive does not respond - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 172
chapter. Follow the instructions in the section "Running System Verification Tests" later in this chapter to verify that the CD-ROM drive is functioning properly. If problems persist, contact your system administrator or call your designated service representative. Problems Using the Floppy Disk - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 173
Table 9-7 Troubleshooting Common Problems and Solutions Problems Using the Floppy Disk Drive Problem Solution If problems persist, contact your system administrator or call your designated service representative. Chapter 9 173 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 174
Troubleshooting Dealing with a Boot Failure Dealing with a Boot Failure If your usual boot device (typically a disk) is not responding as it should, you must try to boot from the disk (or another boot device) by selecting it manually le system failure, see the manual Using HP-UX for help on dealing - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 175
Troubleshooting Memory Failures Memory Failures The J5000/J7000 systems use Memory Page Deallocation, a feature that allows the system to provide information to the operating system about memory failures. Note that you must be superuser (root) to use the commands in this section. HP-UX 10.20 uses - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 176
Troubleshooting LCD-Indicated Problems LCD-Indicated Problems Your computer uses an LCD panel to display firmware/OS progress codes. The codes, referred to as chassis codes, consist of one of the mnemonics - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 177
Troubleshooting Running System Verification Tests Figure 9-1 Running System Verification Tests HP-UX uses a diagnostics product called the Support Tools Manager that allows system operation verification. If this software is not already on your system, it is available on the System Recovery CD (part - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 178
Troubleshooting Running System Verification Tests A terminal window opens. 2. Move the mouse cursor into the terminal window and click the left mouse button. 3. Type the following at the shell prompt and press Enter: cstm The following is displayed on the screen: Support Exit the Support Tools - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 179
A Safety and Regulatory Statements 179 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 180
Safety and Regulatory Statements Declaration of Conformity Declaration of Conformity 180 Appendix A - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 181
Regulations Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part in accordance with the instructions, may cause harmful interference with HPsupported peripheral devices and HP-shielded cables, such as - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 182
WARNING Safety and Regulatory Statements Declaration of Conformity Special Video Configuration Statements The following statements apply only to those applications which include a cable connected to the S-Video connector on the A4248A card. No modification to the regulatory statements is necessary - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 183
Figure A-1 VCCI Class 2 ITE EMI Class A RRL (Korea) Safety and Regulatory Statements Declaration of Conformity Figure A-2 VCCI Class B ITE (Japan) Figure A-3 EMI Class A (Taiwan) Appendix A 183 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 184
Regulations Compliance Any third-party I/O device installed in HP system(s) must be in accordance with the requirements set forth in the preceding Emissions Regulations product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 185
Warnings and Cautions Safety and Regulatory Statements Declaration of Conformity Appendix A 185 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 186
Safety and Regulatory Statements Declaration of Conformity 186 Appendix A - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 187
B Environmental and Electrical Specifications 187 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 188
Environmental and Electrical Specifications Environmental Specifications Environmental Specifications Altitude Operating: 0-10,000 ft. (0-3000m) Non-operating (storage or shipping): 0-15,000 ft. (0-4500m) DC Magnetic Field Interference Operating: - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 189
Environmental and Electrical Specifications Electrical Specifications Electrical Specifications Power Requirements Table B-1 Input Power (Maximum Current RMS) Voltage J5000 J7000 100V 120V 200V 230V 12.2A 10.2A 6.1A 5.4A 19.3A 16.0A 9.7A 8.4A Appendix B 189 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 190
Environmental and Electrical Specifications Electrical Specifications 190 Appendix B - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 191
industries. ANSI has adopted the IEEE standards for local area networks. Argument A part of a command line or line of source code that identifies the fi possible level. A boot service is provided by a short program, stored in the boot ROM (read-only memory) of your workstation, that loads the operating - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 192
system, and modifying the configuration or changing the booting behavior. Bootstrap Service See Boot. Byte A fundamental character-code unit, usually consisting of 8 . Central Processing Unit (CPU) The part of a workstation that interprets and executes instructions; the "brain." Child Directory See - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 193
server A workstation that provides file access, login access, file transfer, printing, and other services across and configuration questions. Command. An instruction that you enter into the system at as requests to execute commands or programs. An HP-UX command interpreter is called a shell. See - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 194
whatever screen or window is active at any particular time. The cursor marks your current typing position on the screen and indicates which program (HP CDE terminal window or shell) will receive your typed commands. D Daisy-chaining A method of connecting devices in which the signal passes from one - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 195
" object that contains information about the objects beneath it in the HP-UX organizational structure. Basically, it is a file that stores names disk. Disked workstation A workstation that has its own hard disk drive. See also diskless workstation, node, partner node, workstation. Diskette See - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 196
values with which, your commands are executed. These conditions and values include your workstation characteristics, home directory, and default search paths See also Environment. Ethernet The writing to it) See also Access permissions. File Manager The HP CDE application that allows you to 196 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 197
, Pathname. File server A workstation whose primary task is to control the storage and on a hard disk. The hard disk can be a permanent part of the drive and thus be unremovable, or it can be drive when access is needed. Help Manager The HP CDE application that provides online help. Floppy diskette - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 198
almost always the login directory. Host A computer that offers one or more services; may be local or remote (accessible via a network) See also Cluster you to control your workstation by directly manipulating graphical objects instead of by typing commands at a command-line prompt. HP-UX. This is - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 199
of characters, in the format nnn.nnn.nnn.nnn, that uniquely identifies a workstation in a network. The nnn in the format specifier above is a one- Internet Protocol address. ISL See Initial System Loader. K Kernel The part of the operating system that is an executable piece of code responsible for - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 200
via Networking the login environment for your Services software. system. Local Area Network station address The label that uniquely identifies the local area network (LAN) connection for your workstation at the hardware level. This 48-bit number is preassigned by HP on their computers and it must - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 201
, file, link, pathname. Operating system The program that supervises the execution of other programs on your workstation. For example, the entire HP-UX system, including the kernel and all HP-UX commands See also kernel. Option See Command option. Output device Any of several pieces of hardware used - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 202
of a device that is attached to the I/O system of your workstation. Pathname A slash-separated series of zero or more directory names followed its hot-spot covers (this is used as a visual feedback mechanism from a program to the user). In the HP CDE Workspace, the default pointer is an X; on - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 203
to as a PID See also PID. Processor internal memory. The memory contained in the processor chip where instructions are stored. Program A unit of executable code, in source-code or binary form. Most HP-UX commands and routines consist of programs. Prompt A message or symbol displayed by the system to - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 204
Glossary Shell command An instruction you give the system to execute a utility program or shell system memory associated with the DIMM cards. Standalone A workstation that is not part of a cluster See also Cluster. Style Manager The HP CDE application that provides the ability to customize various - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 205
in their favorite terminal. When not running programs or executing operating system commands, terminal windows display the command-line prompt See also HP Common Desktop Environment. User account The system administrator defines a user account for every person authorized to use the system. Each user - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 206
Terminal Window. Workspace Manager The program that controls the size, placement, and operation of windows on the HP CDE Workspace. The Workspace Manager is a special Window Manager See also Window Manager. Workstation A compact, graphics-oriented computer having high speed and high memory capacity - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 207
207 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 208
208 - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 209
argument,, 191 attachment unit interface (AUI),, 191 Audio Connectors, 25 B back up,, 191 BCI Accessing, 141 Menus Configuration, 139 Information, 140 Main, 139 Service, 140 bitmap,, 191 boot console interface,, 192 boot ROM,, 192 boot,, 191 Booting, 142 Searching for Bootable Media, 145 bootstrap - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 210
disked workstation,, 195 , 44 G Graphics Supported, 19 H Hard jack, 25 home directory,, 197 Host name, 33 host name,, 198 host,, 198 Hot-Plug Disk Drives, 80 Example, 81 Procedure, 83 Hot-Pluggable Disk Drives, 74 vs. Hot-Swappable, 74 HP Visual User Environment,, 198 HP VUE,, 198 HP-UX 10.20, 31 HP - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 211
,, 200 LVD SCSI, 28 LVM (Logical Volume Manager), 80 M Manuals Related, 14 Mass Storage, 20 Devices, 23 Memory, 20 Installing, 49 menu bar,, 200 Microphone jack, 25 minimize button,, 200 Monitor Setting Type, 59 Type, 59 Monitors, 37 Supported, 19 Mouse, 30 mouse pointer,, 200 N name,, 200 Network - HP Visualize J5000 | hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 212
, 49 RAM (Random-Access Memory), 20 RAM,, 203 Related Manuals, 14 Removeable-media Devices, 23 Removing Disk Drive, 76 Resetting Standard I/O, 20 Style Manager,, 204 subdirectory,, 204 superuser,, 204 Support Tool Manager (xstm), 80 Supported Graphics, 19 Switch Power, 23 System LCD, 23 Overview, 18
HP V
ISUALIZE
J5000 /J7000
Owner’s Guide
HP V
ISUALIZE
Computers
Manufacturing Part Number: A4978-90013
Edition E0299
© Copyright 1999 by Hewlett-Packard Company.