HP X27q User Guide

HP X27q Manual

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  • HP X27q | User Guide - Page 1
    User Guide SUMMARY This guide provides technical specifications and information about monitor features, setting up the monitor, and using the monitor.
  • HP X27q | User Guide - Page 2
    describes features that are common to most models. Some features may not be available on your product. To access the latest user guide, go to http://www.hp.com/support, and follow the instructions to find your product. Then select Manuals. First Edition: March 2021 Document part number: M48143-001
  • HP X27q | User Guide - Page 3
    , setting up the monitor, and using the software. Depending on the model, your monitor may not have all the features included in this guide. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION: Indicates a hazardous situation that, if not
  • HP X27q | User Guide - Page 4
    iv About this guide
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    products only 11 Installing a security cable ...13 Turning on the monitor ...13 HP watermark and image retention policy 14 2 Using the monitor ...15 Downloading software -Sleep Mode (select products only 18 3 Support and troubleshooting ...19 Solving common issues ...19 Button lockouts ...20 v
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    Finding the best assistive technology 31 Assessing your needs ...31 Accessibility for HP products 31 Standards and legislation ...32 Standards ...32 Mandate 376 - EN ...33 Educational institutions ...33 Other disability resources ...33 HP links ...34 Contacting support ...34 Index ...35 vi
  • HP X27q | User Guide - Page 7
    Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is also available on the web at http://www.hp furniture designed to properly support your monitor. WARNING! wall in accordance with the installation instructions. WARNING! This equipment is not
  • HP X27q | User Guide - Page 8
    setup and features HP support For HP support or to resolve a hardware or software problem, go to http://www.hp.com/support, and follow the instructions to find your product. - or - Type support in the taskbar search box, and then select HP Support Assistant. Then select Support. - or - Select the
  • HP X27q | User Guide - Page 9
    screen area with 3440 × 1440 resolution, plus full-screen support for lower resolutions; includes custom scaling for maximum image size while access the latest user guide, go to http://www.hp.com/support, and follow the instructions to find your product. Then select Manuals. Rear components 68
  • HP X27q | User Guide - Page 10
    Table 1-2 Rear components and their descriptions Component Description (1) OSD buttons Open the OSD menu and make adjustments to monitor settings. (2) Power button Turns the monitor on or off. (3) Power connector Connects a power cord. (4) HDMI port Connects the HDMI cable to a source
  • HP X27q | User Guide - Page 11
    Table 1-3 Rear components and their descriptions Component Description (1) OSD buttons Open the OSD menu and make adjustments to monitor settings. (2) Power button Turns the monitor on or off. (3) Power connector Connects a power cord. (4) HDMI port Connects the HDMI cable to a source
  • HP X27q | User Guide - Page 12
    of the monitor head. You might need these numbers when contacting HP for support. Setting up the monitor This section describes attaching the monitor stand Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.
  • HP X27q | User Guide - Page 13
    weight of the monitor head. For best performance, use the power and video cables provided with the monitor. NOTE: This apparatus is intended to be supported by a UL-listed or CSA-listed wall-mount bracket. Removing the monitor stand If you decide to use a wall mount instead of the monitor stand
  • HP X27q | User Guide - Page 14
    cables are disconnected. IMPORTANT: To position and stabilize the monitor, HP recommends that two people perform these procedures. 1. Disconnect and remove a mounting device. To avoid damage to your monitor, follow these instructions. 1. Remove the four screws from the VESA holes located on the
  • HP X27q | User Guide - Page 15
    monitor head. IMPORTANT: If these instructions do not apply to your device, then follow the mounting device manufacturer's instructions when mounting the monitor to a : Depending on the model, the monitor might be capable of supporting HDMI or DisplayPort inputs. The video mode is determined by the
  • HP X27q | User Guide - Page 16
    ● Connect one end of an HDMI cable to the HDMI port on the rear of the monitor and the other end to the HDMI port on the source device. 10 Chapter 1 Getting started
  • HP X27q | User Guide - Page 17
    by the plug. Adjusting the monitor (select products only) To support an ergonomic work space, your monitor offers the adjustment options outlined in Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.
  • HP X27q | User Guide - Page 18
    2. Adjust the monitor's height to a comfortable position for your individual workstation. The monitor's top bezel edge should not exceed a height that is parallel to your eye height. A monitor that is positioned low and reclined might be more comfortable for users with corrective lenses. Reposition
  • HP X27q | User Guide - Page 19
    measure, you can secure the monitor to a fixed object with an optional security cable available from HP. Use the key that came with the optional security cable to attach and remove the lock. damage to your monitor, startup indicators, and troubleshooting information. Setting up the monitor 13
  • HP X27q | User Guide - Page 20
    on the monitor is not covered under the HP warranty. NOTE: If pressing the power button power button for 10 seconds. NOTE: On select HP monitors, you can disable the power light in for the display. HP watermark and image per day is not covered under the HP warranty. To avoid image retention damage,
  • HP X27q | User Guide - Page 21
    the monitor settings To download the files: 1. Go to http://www.hp.com/support. 2. Select Software and Drivers. 3. Select your product type. 4. Enter your HP monitor model in the search field and follow the on-screen instructions. The Information file The INF file defines monitor resources used by
  • HP X27q | User Guide - Page 22
    To access the OSD menu and make adjustments: 1. If the monitor is not already on, press the power button to turn on the monitor. 2. Press the Menu button. 3. Use the three function buttons to navigate, select, and adjust the menu choices. The on-screen button labels vary, depending on which menu
  • HP X27q | User Guide - Page 23
    Table 2-2 Button names and descriptions Button Description (1) Menu button Opens the OSD main menu, selects a menu item from the OSD, or closes the OSD menu. (2) Next Input button Assignable function button Switches the monitor's input source to the next input. (3) Color button
  • HP X27q | User Guide - Page 24
    , the monitor default setting is Power Saver mode. NOTE: Auto-Sleep Mode is disabled when the monitor is in Power Saver mode. If your monitor supports Performance mode, then to keep the USB ports enabled, change the Power Mode setting from Power Saver to Performance. To change the power mode setting
  • HP X27q | User Guide - Page 25
    3 Support and troubleshooting If your monitor is not working as expected, you might be able to resolve the issue by following the instructions in OSD menu and select the Input menu. Set AutoSwitch Input to Off and manually select the input. or Replace the video card or connect the video cable
  • HP X27q | User Guide - Page 26
    or Menu button for 10 seconds disables that button. You can re-enable the button by holding it down again for 10 seconds. 20 Chapter 3 Support and troubleshooting
  • HP X27q | User Guide - Page 27
    product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. ● Use only a power source and connection appropriate for this monitor
  • HP X27q | User Guide - Page 28
    followed by disinfection, as a best practice for preventing the spread of viral respiratory illnesses and harmful bacteria. A disinfectant that is within HP's cleaning guidelines is an alcohol solution consisting of 70% isopropyl alcohol and 30% water. This solution is also known as rubbing alcohol
  • HP X27q | User Guide - Page 29
    actual performance can vary either higher or lower. NOTE: For the latest specifications or additional specifications for this product, go to http://www.hp.com/ go/quickspecs/ and search for your specific monitor model to find the model-specific QuickSpecs. 68.6 cm (27 in) model specifications This
  • HP X27q | User Guide - Page 30
    (unpacked) 7.79 kg 17.17 lbs Vertical refresh rate Maximum resolution Dimensions (include base) 60 - 165 Hz (DP) -or- 60 - 144 Hz (HDMI) 2560 × 1440 QHD Height (highest position) 54.81 cm 21.58 in Height (lowest position) Depth Width 44.81 cm 23.50 cm 71.38 cm 17.64
  • HP X27q | User Guide - Page 31
    Table A-3 Technical specifications Specification Display, wide-screen Type Viewable image size Maximum weight (unpacked) Vertical refresh rate Maximum resolution Dimensions (include base) Height (highest position) Height (lowest position) Depth Width Tilt Environmental requirements temperature
  • HP X27q | User Guide - Page 32
    Table A-4 Preset display resolutions (select products only) (continued) Preset Pixel format Horz freq (kHz) 5 1280 × 720 45.000 6 1280 × 800 49.702 7 1280 × 1024 63.981 8 1440 × 900 55.935 9 1600 × 900 60.000 10 1680 × 1050 65.290 11 1920 × 1080 67.500 12 1920 × 1080 83.
  • HP X27q | User Guide - Page 33
    Table A-6 Preset timing resolutions Preset Timing name 1 480p 2 480p 3 720p60 4 1080p60 5 1080p100 6 1080p120 Pixel format 640 × 480 720 × 480 1280 × 720 1920 × 1080 1920 × 1080 1920 × 1080 Horz freq (kHz) 31.469 31.469 45.000 67.500 112.500 135.000 Vert freq (Hz) 59.940 59.940 60.
  • HP X27q | User Guide - Page 34
    Table A-8 Preset timing resolutions (continued) Preset Timing name Pixel format 2 480p 720 × 480 3 576i 720 × 576 4 576p 720 × 576 5 720p50 1280 × 720 6 720p60 1280 × 720 7 1080i60 1920 × 1080 8 1080p60 1920 × 1080 9 1080i50 1920 × 1080 10 1080p50 1920 × 1080 Horz freq
  • HP X27q | User Guide - Page 35
    .000 60.000 100.000 120.000 Energy saver feature This monitor supports a reduced power state. The reduced power state is initiated if the the monitor returns to its normal operating state. See the computer manual for instructions on setting the energy saver mode (sometimes called "power management
  • HP X27q | User Guide - Page 36
    establishes seven key objectives to guide HP actions. All HP managers and employees are expected to support these objectives and their implementation in ● Support internal and external research and development that improves assistive technology relevant to HP products and services. ● Support and
  • HP X27q | User Guide - Page 37
    to participate with other organizations to advance the field of accessibility. This commitment supports HP's accessibility goal of designing, producing, and marketing products and services that people with disabilities can effectively use. IAAP will make the profession strong by globally connecting
  • HP X27q | User Guide - Page 38
    disabilities. These regulations are historically applicable to telecommunications products and services, PCs and printers with certain communications and video playback features, their associated user documentation, and their customer support. Standards The US Access Board created Section 508 of the
  • HP X27q | User Guide - Page 39
    exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the internet. Listing on this page does not imply endorsement by HP. Organizations These organizations are a few of the many that provide
  • HP X27q | User Guide - Page 40
    that relates to disabilities and age-related limitations. HP comfort and safety guide HP public sector sales Contacting support HP offers technical support and assistance with accessibility options for customers with disabilities. NOTE: Support is in English only. ● Customers who are deaf
  • HP X27q | User Guide - Page 41
    accessibility 34 D DisplayPort connector 3, 4, 5 G getting started 1 getting to know your monitor 2 H HDMI port 3, 4, 5 HP Assistive Policy 30 HP resources 1 HP support 1 I International Association of Accessibility Professionals 31 J jacks audio-out (headphone) 3, 4, 5 L label 6 O optimizing image
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User Guide
SUMMARY
This guide provides technical speciļ¬cations and information about monitor features, setting up the monitor, and using
the monitor.