HP X27qc User Guide

HP X27qc Manual

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  • HP X27qc | User Guide - Page 1
    User Guide SUMMARY This guide provides technical specifications and information about monitor features, setting up the monitor, and using the monitor.
  • HP X27qc | User Guide - Page 2
    for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should To access the latest user guide, go to http://www.hp.com/support, and follow the instructions to find your product. Then select Manuals. First Edition: May 2021
  • HP X27qc | User Guide - Page 3
    , setting up the monitor, and using the software. Depending on the model, your monitor may not have all the features included in this guide. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION: Indicates a hazardous situation that, if not
  • HP X27qc | User Guide - Page 4
    iv About this guide
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    ...13 Reassigning the function buttons ...14 Display mode status ...14 Using Auto-Sleep Mode (select products only) ...15 3 Support and troubleshooting ...16 Solving common issues ...16 Button lockouts...17 4 Maintaining the monitor ...18 Maintenance guidelines...18 Cleaning the monitor ...18
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    (WCAG 27 Legislation and regulations ...28 Useful accessibility resources and links ...28 Organizations...28 Educational institutions...28 Other disability resources...29 HP links ...29 Contacting support ...29 Index ...30 vi
  • HP X27qc | User Guide - Page 7
    , read the Safety & Comfort Guide provided with your user guides. It describes proper workstation setup and correctly sized furniture designed to properly support your monitor. WARNING! Monitors that or wall in accordance with the installation instructions. WARNING! This equipment is not suitable
  • HP X27qc | User Guide - Page 8
    shipped with your monitor. Preparing to call technical support Use this information if you have to troubleshoot an issue. If you cannot solve a problem using Support and troubleshooting on page 16, a call to technical support can provide additional help. Have the following information available
  • HP X27qc | User Guide - Page 9
    curved monitor with 2560 × 1440 @ 165 Hz resolution, plus full-screen support for lower resolutions; includes custom scaling for maximum image size while preserving original user guide, go to http://www.hp.com/support, and follow the instructions to find your product. Then select Manuals. Features 3
  • HP X27qc | User Guide - Page 10
    the rear of the monitor or on a label under the front bezel of the monitor head. You might need these numbers when contacting HP for support. Setting up the monitor This section describes attaching the monitor stand or wall mount and the options for connecting your monitor to a PC, notebook, gaming
  • HP X27qc | User Guide - Page 11
    proper workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo. IMPORTANT: To prevent damage to the
  • HP X27qc | User Guide - Page 12
    weight of the monitor head. For best performance, use the power and video cables provided with the monitor. NOTE: This apparatus is intended to be supported by a UL-listed or CSA-listed wall-mount bracket. Removing the monitor stand If you decide to use a wall mount instead of the monitor stand
  • HP X27qc | User Guide - Page 13
    when you attach a mounting device. To avoid damage to your monitor, follow these instructions. 1. Remove the four screws from the VESA holes located on the rear of NOTE: Depending on the model, the monitor might be capable of supporting HDMI or DisplayPort inputs. The video mode is determined by the
  • HP X27qc | User Guide - Page 14
    ● Connect one end of a DisplayPort cable to the DisplayPort connector on the rear of the monitor and the other end to the DisplayPort connector on the source device. ● Connect one end of an HDMI cable to the HDMI port on the rear of the monitor and the other end to the HDMI port on the source device
  • HP X27qc | User Guide - Page 15
    Adjusting the monitor (select products only) To support an ergonomic work space, your monitor offers the adjustment options outlined in this section. WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup and proper posture, health, and
  • HP X27qc | User Guide - Page 16
    Turning on the monitor This section provides important information about preventing damage to your monitor, startup indicators, and troubleshooting information. IMPORTANT: Burn-in image damage might occur on monitors that display the same static image on the screen for 12 or more hours. To
  • HP X27qc | User Guide - Page 17
    HP warranty. To avoid image retention damage, always turn off the monitor when it is not in use, or use the power management setting, if supported on your computer, to turn off the monitor when the computer is idle. HP watermark and image retention policy 11
  • HP X27qc | User Guide - Page 18
    settings To download the files: 1. Go to http://www.hp.com/support. 2. Select Software and Drivers. 3. Select your product type. 4. Enter your HP monitor model in the search field and follow the on-screen instructions. The Information file The INF file defines monitor resources used by Windows
  • HP X27qc | User Guide - Page 19
    To access and make adjustments in the OSD: ● Use the buttons on the rear of the monitor. To access the OSD menu and make adjustments: 1. If the monitor is not already on, press the power button to turn on the monitor. 2. Press the Menu button. 3. Use the three function buttons to navigate,
  • HP X27qc | User Guide - Page 20
    Table 2-2 Button names and descriptions Button (1) Menu button (2) Next Input button Assignable function button (3) Color button Assignable function button (4) Brightness button Assignable function button Description Opens the OSD main menu, selects a menu item from the OSD, or closes
  • HP X27qc | User Guide - Page 21
    To turn on the Adaptive-Sync mode: 1. Press the Menu button to open the OSD. 2. In the OSD, select Gaming. 3. Select Adaptive-Sync, and then select On. NOTE: The Adaptive-Sync menu default setting is on. Using Auto-Sleep Mode (select products only) Your monitor has an energy-saving feature called
  • HP X27qc | User Guide - Page 22
    3 Support and troubleshooting If your monitor is not working as expected, you might be able to resolve the issue by following the instructions in menu and select the Input menu. Set Auto­ Switch Input to Off and manually select the input. or Replace the video card or connect the video cable to
  • HP X27qc | User Guide - Page 23
    Button lockouts The button lockout function is available only when the monitor is on, an active signal is displayed, and the OSD menu is closed. Holding down the power button or Menu button for 10 seconds disables that button. You can re-enable the button by holding it down again for 10 seconds.
  • HP X27qc | User Guide - Page 24
    performance and extend the life of the monitor. ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP
  • HP X27qc | User Guide - Page 25
    4. For more difficult cleaning situations, use a 50/50 mix of water and isopropyl alcohol. IMPORTANT: Do not use cleaners that contain petroleum-based materials such as benzene, thinner, or any volatile substance to clean the monitor screen or cabinet. These chemicals might damage the monitor.
  • HP X27qc | User Guide - Page 26
    A Technical specifications This section contains technical specifications for the physical aspects of your monitor, such as the weight and viewing dimensions, as well as required environmental operating conditions and power source ranges. All specifications represent the typical specifications
  • HP X27qc | User Guide - Page 27
    Table A-1 Technical specifications (continued) Specification Storage humidity Power source Input terminal Measurement 5% to 95% (noncondensing) 100 V ac to 240 V ac 50/60 Hz 2A One HDMI port and one DisplayPort connector 80 cm (31.5 in) model specifications This section provides specifications
  • HP X27qc | User Guide - Page 28
    68.6 cm (27.0 in) model This section provides preset display resolutions and preset timing resolutions. FHD Table A-3 Preset display resolutions Preset Pixel format Horz freq (kHz) Vert freq (Hz) 1 640 × 480 2 720 × 400 31.469 31.469 59.940 70.087 3 800 × 600 4 1024 × 768 5 1280 ×
  • HP X27qc | User Guide - Page 29
    Table A-4 Preset display resolutions (continued) Preset Pixel format 12 1920 × 1200 13 2560 × 1400 14 2560 × 1400 15 2560 × 1400 16 2560 × 1400 17 2560 × 1400 Horz freq (kHz) 74.038 88.787 111.857 182.996 222.151 257.169 Vert freq (Hz) 59.950 59.951 74.971 119.998 143.973 164.958
  • HP X27qc | User Guide - Page 30
    .000 60.000 100.000 120.000 Energy saver feature This monitor supports a reduced power state. The reduced power state is initiated if the the monitor returns to its normal operating state. See the computer manual for instructions on setting the energy saver mode (sometimes called "power management
  • HP X27qc | User Guide - Page 31
    is committed to providing products and services that are accessible for people with disabilities. This commitment supports the company's diversity objectives and helps seven key objectives to guide HP actions. All HP managers and employees are expected to support these objectives and their
  • HP X27qc | User Guide - Page 32
    , HP joined to participate with other organizations to advance the field of accessibility. This commitment supports HP's accessibility goal of designing, producing, and marketing products and services that people with disabilities can effectively use. IAAP will make the profession strong by globally
  • HP X27qc | User Guide - Page 33
    disabilities. These regulations are historically applicable to telecommunications products and services, PCs and printers with certain communications and video playback features, their associated user documentation, and their customer support. Standards The US Access Board created Section 508 of the
  • HP X27qc | User Guide - Page 34
    Legislation and regulations Accessibility of IT and information has become an area of increasing legislative importance. These links provide information about key legislation, regulations, and standards. ● United States ● Canada ● Europe ● Australia Useful accessibility resources and links These
  • HP X27qc | User Guide - Page 35
    that relates to disabilities and age-related limitations. HP comfort and safety guide HP public sector sales Contacting support HP offers technical support and assistance with accessibility options for customers with disabilities. NOTE: Support is in English only. ● Customers who are deaf or hard of
  • HP X27qc | User Guide - Page 36
    29 D DisplayPort connector 4 G getting started 1 getting to know your monitor 2 H HDMI port 4 HP Assistive Policy 25 HP resources 2 HP support 2 I International Association of Accessibility Professionals 26 J jacks audio-out (headphone) 4 L label 4 O optimizing image performance (analog input) 16
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User Guide
SUMMARY
This guide provides technical speciļ¬cations and information about monitor features, setting up the monitor, and using
the monitor.