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- HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 1
HP StorageWorks XP24000/XP20000 Remote Web Console User's Guide Part number: AE131-96015 Second edition: September 2007 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 2
Hewlett-Packard Development Company, L.P. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 3
10 Graphical Interface Illustrations 10 HP Technical Support 10 Subscription Service 11 HP Websites 11 Documentation Feedback 11 1 About Remote Web Console Operations Web Server and Java Client Storage System Overview User Access Levels User Types Operation Authority Overview - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 4
Remote Web Console GUI Common Elements of the Remote Web Console Main Windows File Menu Go Menu Help Menu Icons License Key Window License Key List License Install Box License Status Box Identity Window Device Information LDEV Information Volume Type Capacity Number of LDEVs Port - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 5
a Spreadsheet Editing the Spreadsheet Importing the Spreadsheet 89 92 93 94 94 96 5 Troubleshooting 99 General Troubleshooting 99 Calling HP Technical Support 103 A Glossary, Acronyms, and Abbreviations 105 Index 107 XP24000/XP20000 Remote Web Console User's Guide 5 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 6
the SVP from a Windows Server 2003 Computer 19 Progress Bar that Shows the Modify Mode Timeout 20 Overview of License Keys and Option Installation 21 The Remote Web Console Main Window 22 The License Key Window 23 The Identity Window 24 Volume Type and Capacity in LDEV Information 25 The Port - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 7
Box (Control Panel 39 The Download Dialog Box (Control Panel 40 The Restore Dialog Box (Control Panel 41 Install/Uninstall Error Dialog Box 42 The New User Dialog Box 43 The Change Password Dialog Box 93 93 93 94 95 96 96 97 XP24000/XP20000 Remote Web Console User's Guide 7 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 8
Tables 1 Document Conventions 2 Example of Device Numbers for Each CU 3 Remote Web Console Requirements (for Windows 4 Supported Web Browser and Java Runtime Environment (for Windows 5 Remote Web Console Requirements (for UNIX 6 Supported Web Browser and Java Runtime Environment (for UNIX 7 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 9
Business Copy Software User's Guide • HP StorageWorks XP24000/XP20000 Disk Array ShadowImage for Mainframe User's Guide • HP StorageWorks XP24000/XP20000 SNMP Agent Reference Guide • HP StorageWorks XP24000/XP20000 Remote Web Console Error Codes • HP StorageWorks XP24000/XP20000 Continuous Access - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 10
's Guide • HP StorageWorks XP24000/XP20000 Disk/Cache Partition User's Guide • HP StorageWorks XP24000/XP20000 Volume Retention Manager User's Guide • HP StorageWorks XP24000/XP20000 Volume Security User's Guide You can find related HP StorageWorks documents from the Manuals page of the HP Business - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 11
• http://www.hp.com/support/manuals Documentation Feedback HP welcomes your feedback. To make comments and suggestions about product documentation, send a message to [email protected]. All submissions become the property of HP. XP24000/XP20000 Remote Web Console User's Guide 11 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 12
12 About this Guide - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 13
used for maintenance. Each time you log in to the Remote Web Console computer and connect to the SVP, a Java application is downloaded from the SVP to the Remote Web Console computer. This document describes and provides instructions for using the licensed Remote Web Console. The Remote Web Console - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 14
• You can virtually partition built-in cache memory or storage (see the HP StorageWorks XP24000/XP20000 Disk/Cache Partition User's Guide). • Consider security • You can register user accounts for Remote Web Console and specify the operation authority to each account ("User Access Levels" on page 15 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 15
administrator can use, see the HP StorageWorks XP24000/XP20000 Disk/Cache Partition User's Guide. Operation Authority If you set a user ID and password when you register a user account, you can set various operation authorities for the account. In Remote Web Console, the operation authority might be - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 16
. You can set the audit log administrator role for the user account that has a user type of storage administrator. For further information on the audit log file, see HP StorageWorks XP24000/XP20000 Audit Log User and Reference Guide. For details about the syslog-related operation, see "Syslog Window - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 17
only HP Storage Works XP LUN Manager and HP StorageWorks XP Volume Retention Manager. For further information on these program product options, see the corresponding documents. Overview of SSL-Encrypted Communications In order to improve security of remote operations from a Remote Web Console to - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 18
HP service representative will change the SVP to the SSL-supported Apache. Important Terms and Concepts The Remote Web Console user should be familiar with the following terms and concepts: • Disk controller frame. The storage system has one disk controller frame that controls all data access - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 19
. • RMI (remote method invocation). RMI is a remote procedure call that allows Java objects stored in the network to be run remotely. In the Remote Web Console network environment, the Remote Web Console downloads Java objects from the SVP. XP24000/XP20000 Remote Web Console User's Guide 19 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 20
20 About Remote Web Console Operations - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 21
. The Remote Web Console software has the following system requirements: • Storage systems. The Remote Web Console can be attached to multiple storage systems of the same type (such as HP XP24000/XP20000 Disk Array). Note: To connect to more than one storage system, you must log in to the SVP of - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 22
network Requirement for Windows System High-Color 16-bit or better Resolution: 1024×768 or greater High-Color 16-bit or better Resolution: 1024×768 Remote Web Console system and the supported web browsers and JRE versions for the UNIX operating systems. 22 Installation Requirements and Procedures - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 23
JRE 1.5.0_11 Setting Up Remote Web Console Your HP service representative installs the SVP software and LAN cabling. You need to document the serial numbers (SNs) and IP addresses of each storage system, because these numbers are required for Remote Web Console operations. Note: It is important - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 24
the JRE install program, and then copy the install program to install JRE on the Remote Web Console computer. For the procedure to install JRE, follow the instructions in the JRE install guide. • For Windows systems, if JRE is installed successfully, Java is displayed in the Control Panel. Con - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 25
Apply. 6. Click to close Java Plug-in Control Panel. Figure 3 Cache Dialog Box of Java Plug-in Control Panel JRE 1.5 or JRE 1.6 To enable trace, disable caching, and configure proxy setting for the Java execution: 1. Start Java Control Panel. XP24000/XP20000 Remote Web Console User's Guide 25 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 26
figure the proxy setting on the Network Settings dialog box as the web browser setting. To display this dialog box, click the General tab of Java Control Panel and click the Network Settings button. 10. Click Apply. 11. Click OK to close Java Control Panel. 26 Installation Requirements and Procedures - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 27
Figure 4 Advanced Dialog Box Figure 5 Temporary Files Settings Dialog Box (For JRE 1.5) XP24000/XP20000 Remote Web Console User's Guide 27 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 28
on the SVP, you must exit and restart all web browsers on the Remote Web Console. • If a Remote Web Console user is applying settings, you cannot log in to the Remote Web Console until after those settings have been applied. A wait of longer than five minutes indicates an abnormal end, in which - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 29
User's Guide. Green bold Used for the copy function of LUN Manager. For more information, see the HP StorageWorks XP24000/XP20000 LUN Manager User's Guide. Keystrokes and Navigation • Table 7 on page 29 lists and describes the text colors and font types displayed on the Remote Web Console - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 30
for the third and later operations. • When you use the Remote Web Console on UNIX workstations: You cannot drag and drop objects on the LUN Manager window. You must use the buttons instead. • When you use the Remote Web Console on HP-UX workstations: 30 Installation Requirements and Procedures - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 31
Explorer. The Internet Options dialog box appears. 2. Click the Security tab. The Security dialog box appears (see Figure 8 on page 32). 3. Click the Trusted sites. 4. Click Sites. The Trusted sites dialog box appears (see Figure 9 on page 33). XP24000/XP20000 Remote Web Console User's Guide 31 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 32
5. Input the URL of the desired SVP to the Add this Web site to the zone:. 6. Click Add. 7. Click Close to close the Trusted sites dialog box. 8. Click OK to close the Security dialog box. Figure 8 Security Dialog Box (Internet Options, Internet Explorer) 32 Installation Requirements and Procedures - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 33
of the login procedure and how to log in to a storage system. Overview of Login Procedures All Remote Web Console (Java client) users are required to log in to the Remote Web Console SVP (web server) with a valid user ID and password before executing the Remote Web Console Java application program - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 34
three times with the same user ID, Remote Web Console stops replying for one minute. However, it is not a system failure. Login history All login information, including user ID, login and logoff time, is recorded in the audit log file, so that unauthorized access can be detected. Automatic logout - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 35
(such as Figure 13 on page 35) is no longer displayed. It is recognized that you will always approve the security of the Java application (Remote Web Console). You are always enabled to access the local files. XP24000/XP20000 Remote Web Console User's Guide 35 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 36
All user IDs and passwords are case-sensitive. If you have changed the password for administrator and that password is lost or forgotten, you must call HP technical support in order to regain access to the restricted functions. To log in to a storage system: 1. Start the Remote Web Console computer - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 37
Installation Using SSL-Encrypted Communication If the SVP is set to support SSL-encrypted communication, the Security Alert dialog box (see Figure 16 on page 37) is displayed when you log in to Remote Web Console 16 The Security Alert Dialog Box XP24000/XP20000 Remote Web Console User's Guide 37 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 38
box appears (see Figure 9 on page 33). 2. In Add this Web site to the zone, enter the IP address of the SVP that you want to log in. 3. Click Add. The URL of the SVP is added to the Web sites list. 4. Click Close. The Trusted Sites dialog box closes. 38 Installation Requirements and Procedures - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 39
SVP from a Windows Server 2003 Computer) Changing Between View Mode and Modify Mode Remote Web Console has two operation modes: Modify mode and View mode. • View mode lets you view settings of the storage settings of the storage system in View mode XP24000/XP20000 Remote Web Console User's Guide 39 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 40
key is a textual key that functions as a password, because it is entered into Remote Web Console and unlocks the protection of an option. Because each license key is generated with a storage system serial number and option ID input, each storage system requires a unique license key code. License - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 41
Mainframe, HP StorageWorks XP Cache Residency Manager, and HP StorageWorks XP for Compatible Parallel Access Volumes Software, the expiration of a temporary license key has the following effects: • No new configuration settings may be performed. XP24000/XP20000 Remote Web Console User's Guide 41 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 42
Thin Provisioning, see the HP StorageWorks XP24000/XP20000 XP Thin Provisioning User's Guide for details on the license capacity. • If the term key has expired, you can install or there are problems with the communication infrastructure). An emergency key may also be used when a user who does not - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 43
mounted in the entire disk drive of the storage system. For details on how to calculate the licensed capacity, contact your HP service representative. • Unlimited Capacity 673.70 GB ÷ 1,024 = 5.54 TB Estimated capacity for purchase At lease 6 TB XP24000/XP20000 Remote Web Console User's Guide 43 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 44
Remote Web Console. Used only for open-systems devices. Used only for open-system devices (including LUN Expansion). Auto LUN requires Performance Monitor. Continuous Access Asynchronous requires Continuous Access. TrueCopy Asynchronous for Mainframe requires TrueCopy for Mainframe. HP StorageWorks - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 45
out. Note: Only some of the Remote Web Console options are available to storage partition administrators. For the available options for storage partition administrators, see the HP StorageWorks XP24000/XP20000 Disk/Cache Partition User's Guide. XP24000/XP20000 Remote Web Console User's Guide 45 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 46
46 Installation Requirements and Procedures - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 47
to the SVP. Note: Until you have installed the Remote Web Console option, the License Key window on the Remote Web Console main window opens automatically. Once you have installed the option, the Identity window opens when you log in to the SVP. XP24000/XP20000 Remote Web Console User's Guide 47 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 48
menu (see "Help Menu" on page 49) • Icons (see "Icons" on page 49) • The Apply button applies all the changes or settings made on the Remote Web Console main window. Note: This button is active only when you are in the modify mode. • The Cancel button cancels the changes or settings made on - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 49
SVP of the connected storage system. • Home Page: URL of the Hewlett-Packard website. • Documentation Home Page: URL of the website for the Remote Web Console manuals Icons This section explains icons displayed on the Remote Web Console main window. XP24000/XP20000 Remote Web Console User's Guide - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 50
from the License Key Partition Definition window. For the description of the License Key Partition Definition window and the procedure of allocating licensed capacity to the SLPRs, see the HP StorageWorks XP24000/XP20000 Disk/Cache Partition User's Guide. 50 Using the Remote Web Console GUI - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 51
key is installed, Not Installed is displayed. • The Permitted Volumes column shows the following information: XXTB(YYTB) • XX: available capacity (licensed capacity) • YY: capacity that is already being used by the Continuous Access, Business Copy, Volume Retention Manager, and HP StorageWorks XP - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 52
Option (Not name Installed). The capacity insufficiency Option caused by PDEV expansion. (Installed) name Not Installed Perma nent or Term Perma nent or Term − X TB (Note 3) X TB (Note 3) − Not Installed − Not Enough (Note Capacity 2) Insufficient 52 Using the Remote Web Console GUI - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 53
, Installed is displayed. • Disable: You cannot use the program product option. If you set an option to Disable with the term key, the available days of term key will not decrease. When the setting is applied, Installed (Disable) is displayed. XP24000/XP20000 Remote Web Console User's Guide 53 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 54
Information is on the upper part of the Information window. • Serial Number: Serial number of the connected storage system. • IP Address: IP address of the connected storage system (SVP). • Name: Device name of the connected storage system. The Remote Web Console user can change the device name - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 55
on SNMP, see the HP StorageWorks XP24000/XP20000 SNMP Agent Reference Guide. Note: Make sure to document the contact name, because the settings will be cleared when the SVP is replaced. • Location: Location of the connected storage system. The Remote Web Console user can change the device location - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 56
and are available to the user. The percentage (%) to total capacity of open system volumes is displayed in parentheses, as well as in the pie chart indicated by the yellow area ( ). Note: It does not include control cylinders, nor reserved volumes of Auto LUN. 56 Using the Remote Web Console GUI - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 57
on Auto LUN, see the HP StorageWorks XP24000/XP20000 Auto LUN Software User's Guide. • Total Volume Capacity displays the sum of allocated, unallocated (open system volume only), and reserved volume capacities. Number of LDEVs The Number of LDEVs are on the lower right of the Remote Web Console main - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 58
) of the connected storage system. The storage system generates a service information message (SIM) whenever it detects an error or service requirement. The status history is listed in the Status list on the Alerts window. To open the Alerts window, log in to the Remote Web Console, and then click - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 59
60). • Status displays either Complete (if the SIM has been deleted from the SVP) or Not Complete (if the error has not been deleted). • Date displays the date that the SIM occurred. • Total Rows displays the total number of rows that are listed. XP24000/XP20000 Remote Web Console User's Guide 59 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 60
on troubleshooting. Note: Once the status becomes other than Good, all SIMs must be completed (resolved) from the SVP to restore the status to Good. Note: The icon displayed at the upper right of the Remote Web Console main window indicates the error level of the disk controller status or the disk - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 61
the user accounts of storage partition administrator into any folder that has the number and the name of the SLPR to which you want to register the user accounts. For the procedure to register new user accounts, see "Registering New Users" on page 84. XP24000/XP20000 Remote Web Console User's Guide - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 62
operation authority for the Remote Web Console user accounts (which means the operation authority for the Account window). However, you are not allowed to change the setting of the Account Administrator Role for the user ID administrator. All users can change their own passwords and view the setting - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 63
Continuous Access Journal Journal Not available Business Copy Business Copy Not available TrueCopy for Mainframe TrueCopy for Mainframe Universal Replicator Universal Replicator for Mainframe for Mainframe Not available Not available XP24000/XP20000 Remote Web Console User's Guide - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 64
Access Volume Not available HP StorageWorks XP Volume Security Not available Volume Retention Manager Not available Data Retention Utility Data Retention Available HP StorageWorks XP External Storage External Storage caution messages displayed in the Remote Web Console login dialog box (see - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 65
operation authority that is set for the account administrator role. For the procedure in the Syslog window, see the HP StorageWorks XP24000/XP20000 Audit Log User and Reference Guide. To open the Syslog window, log in to the Remote Web Console, and then click Go, Security and Syslog on the menu bar - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 66
. As you set Output to Secondary Server to Enable, IP Address and Port Number become available. For both IP Address and Port Number, the defaults have been entered, so change them as you need. The restriction for , select Enable. If you do not, select Disable. 66 Using the Remote Web Console GUI - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 67
program product option for that you want to import or export a spreadsheet file. • The Import button allows you to import the edited spreadsheet file. For instructions on importing the spreadsheet file, see "Importing the Spreadsheet" on page 96. XP24000/XP20000 Remote Web Console User's Guide 67 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 68
and error number, for example, 8105 (part code) - 1212 (error number). • Column: The column number that includes the error. When the error column cannot be specified, - is displayed. • Information: The error message. See the HP StorageWorks XP24000/XP20000 Remote Web Console Error Codes for the error - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 69
list. The following figure is an example of the Port dialog box when Fibre is selected by the Type drop-down list. Figure 32 The Port Dialog Box (Reports Display, when Fibre is Selected) The displayed items on the Port dialog box are as follows: XP24000/XP20000 Remote Web Console User's Guide 69 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 70
. HTP is displayed. WWN: WWN of Mfibre Port. LUN Dialog Box The information about the open-system volumes is displayed on the LUN dialog box. For more detailed information about the displayed items, see the HP StorageWorks XP24000/XP20000 LUN Manager User's Guide. 70 Using the Remote Web Console GUI - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 71
of the LDEVs that consist of the LUSE volume is displayed after the emulation type (such as, OPEN-V * 3). • Capacity: Volume capacity. For an expanded (LUSE) volume, the total capacity of the LDEVs that consist of the LUSE volume is displayed. XP24000/XP20000 Remote Web Console User's Guide 71 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 72
Box For more detailed information about the displayed items, see the HP StorageWorks XP24000/XP20000 Virtual LVI/LUN (VLL) and Volume Shredder User's Guide. Figure 34 The LDEV Dialog Box (Reports Display) The displayed items on the LDEV dialog box are as follows: • SLPR drop-down list: You can - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 73
. For detailed information about the displayed items, see the HP StorageWorks XP24000/XP20000 Thin Provisioning Software User's Guide. Connected Host Dialog Box The information about mainframe hosts is displayed on the Connected Host dialog box. XP24000/XP20000 Remote Web Console User's Guide 73 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 74
node ID of a channel extender. Detail Information Dialog Box If you select a LUSE volume from the list in the LUN dialog box (see Figure 33 on page 71) or the LDEV dialog box (see Figure 34 on page 72), and right-click, the Detail Information command is displayed. 74 Using the Remote Web Console GUI - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 75
The Tool Panel has the following features: • Control Panel (see "Control Panel" on page 76) • Download Trace Files (see "Downloading Trace Files Using the FD Dump Tool" on page 92) • Update Certificate Files (see your HP service representative) XP24000/XP20000 Remote Web Console User's Guide 75 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 76
Sets the maximum number of Remote Web Console users that can concurrently connect to the same storage system. Note: You cannot change this value from the Remote Web Console. Contact your HP service representative if you want to change the default setting. • Maximum number of user entries - Sets the - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 77
main window. By default, the check box is cleared. Note: HP recommends that you select NO for Polling period for checking obstacles when the Option to hide Alerts window check box is selected. • Submit - Submits the parameters that you have set. XP24000/XP20000 Remote Web Console User's Guide 77 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 78
the parameters. • Reset - Resets the Remote Web Console settings to the defaults. Download Dialog Box The Download dialog box allows you to download files of the Remote Web Console configuration information. To open the Download dialog box, click the Download tab in the Control Panel. Figure 39 The - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 79
of Storage Administrator Role needs to be Enable for the user account. • Configuration file of the Syslog window To restore the configuration file of the Syslog window, the setting of Audit Log Administrator Role needs to be Modify for the user account. XP24000/XP20000 Remote Web Console User's Guide - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 80
• The Next button allows you to go on to the next step of the restoring backup file operation. You need to specify the restoring file in Upload File, and then you can click Next. • The Reset button clears all the check boxes and text boxes. 80 Using the Remote Web Console GUI - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 81
and the procedure of allocating licensed capacity to the SLPRs, see the HP StorageWorks XP24000/XP20000 Disk/Cache Partition User's Guide. Enabling Options Using a License Key Code To enable a Remote Web Console option by using the license key code: 1. Log in to the Remote Web Console and open - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 82
File You can enable multiple options in a single procedure, using a license key file. The license key files are provided by HP. To install Remote Web Console options on the Remote Web Console using the license key file: 1. Log in to the Remote Web Console and open the License Key window ("License Key - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 83
Disk Drives and Licensed Capacity Mounted capacity ≤ Licensed capacity Mounted capacity > Licensed capacity Availability of the Available Button Available Not available To install Remote Web Console options automatically on the Remote Web Console XP24000/XP20000 Remote Web Console User's Guide 83 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 84
detailed instructions, see the HP StorageWorks XP24000/XP20000 Data Retention Utility User's Guide. 3. Return to the License Key window and then uninstall Data Retention Utility. Launching the Desired Option Note: You must install the options (see "Enabling and Disabling Remote Web Console Options - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 85
with a user account of for which Modify is set for the Account Administrator Role. For setting passwords, you can use all the alphanumeric characters (ASCII codes). Passwords must be 6 to 256 characters. To change the password of a user account: XP24000/XP20000 Remote Web Console User's Guide 85 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 86
1. Log in to Remote Web Console, and open the Account window (see Figure 28 on page 61). 2. Change to Modify mode (see "Changing Between View Mode and Modify Mode" on page 39). 3. In the Account Information tree, open the folder to which the user account for which you want to change the password is - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 87
of the user ID to be deleted changes to the icon . To cancel deleting the user, select a user ID in the Account Information tree, and right-click to select the Restore user command. 6. Click Apply. The settings are applied to the storage system. XP24000/XP20000 Remote Web Console User's Guide 87 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 88
the Tool Panel of the Remote Web Console, click Control Panel to open the Control Panel. The login dialog box is displayed. 2. Enter the user ID and password and click Login. The Control Panel of the Remote Web Console is displayed. If the SVP is set to support SSL-encrypted communication, security - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 89
see "Restore Dialog Box" on page 79. This section describes the procedure to restore the configuration files. For the procedure to download the configuration files, see "Downloading the Configuration Files" on page 88. To restore the configuration files: XP24000/XP20000 Remote Web Console User's Guide 89 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 90
the Tool Panel of the Remote Web Console computer, click Control Panel to open the Control Panel. The login dialog box is displayed. 2. Enter the user ID and password, and click Login. The Control Panel of the Remote Web Console is displayed. If the SVP is set to support SSL-encrypted communication - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 91
Figure 45 The Restore Dialog Box (when the backup files are set to be restored) Figure 46 The Password Check Dialog Box XP24000/XP20000 Remote Web Console User's Guide 91 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 92
the SVP either onto a floppy disk or onto a hard disk drive. The downloaded information (trace files) can be used by HP service representatives to diagnose problems related to Remote Web Console operations for troubleshooting purposes. Note: If you are unable to resolve an error condition, first copy - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 93
Loader This section explains how to export or import a spreadsheet file using Configuration File Loader. For the format of a spreadsheet file, see the corresponding document of program product options. XP24000/XP20000 Remote Web Console User's Guide 93 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 94
Export dialog box. 8. After you have exported the spreadsheet file, you can log out from Remote Web Console if you want, but it is not required. Figure 51 The Export Dialog Box Editing the Spreadsheet Note: The instructions explained in this section assume the use of Microsoft Excel 2000. If you use - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 95
format. 6. Edit the spreadsheet in accordance with the allowable parameters. For details, see the document of each program product. 7. Once you have edited the spreadsheet, you need to save and Figure 52 Text Import Wizard - Step 1 of 3 Dialog Box XP24000/XP20000 Remote Web Console User's Guide 95 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 96
After you have edited the spreadsheet, you will import the spreadsheet file. The Import button allows you to import the edited spreadsheet file. 96 Performing Remote Web Console Operations - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 97
box is closed and the spreadsheet file is checked. 8. Click Apply in the Configuration File Loader window. The spreadsheet file is imported to the storage system. Figure 55 The Import Dialog Box XP24000/XP20000 Remote Web Console User's Guide 97 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 98
98 Performing Remote Web Console Operations - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 99
Disk Array Owner's Guide. For a complete list of Remote Web Console error codes, see the HP StorageWorks XP24000/XP20000 Remote Web Console Error Codes. The user is responsible for the operation and normal maintenance of the Remote Web Console computer. Here are some guidelines for troubleshooting - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 100
when accessing the SVP from the Remote Web Console. Save the Java trace file and log file on the Remote Web Console, and report to HP technical support. Then restart the Remote Web Console. The examples of the log file location are as follows: for Windows : - c:\Documents and Settings\logon user ID - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 101
Control Panel During the Remote Web Console operation, the Internet Explorer web browser suddenly disappears (Internet Explorer suddenly ends). Restart the Remote Web Console computer. Incorrect Display/Disoperation during the Remote Web Console XP24000/XP20000 Remote Web Console User's Guide 101 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 102
. Copy the Remote Web Console configuration information onto floppy disks using the FD Dump Tool (see Downloading Trace Files Using the FD Dump Tool on page 92), and contact HP technical support (see "Calling HP Technical Support" on page 103). Note on the Operation on the UNIX 102 Troubleshooting - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 103
, and severity levels and reference codes displayed on the Status window of the Remote Web Console main window (see "Alerts Window" on page 58'). For worldwide technical support information, see the HP support website: http://www.hp.com/support XP24000/XP20000 Remote Web Console User's Guide 103 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 104
104 Troubleshooting - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 105
redundant array of independent disks RAID-1/-5 specific RAID architectures RAM Random Access Memory RCU remote control unit RFC Request For Comment RMI remote method invocation SAN storage area network SCSI small computer system interface XP24000/XP20000 Remote Web Console User's Guide - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 106
SSL S VOL SVP sync TCP/IP UDP URL VOL service information message simple network management protocol Serial Number Scalable Processor ARChitecture secure socket layer secondary volume service processor synchronous Transmission Control Protocol / Internet Protocol User Datagram Protocol uniform - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 107
, 21 S setting environment parameters, 88 spreadsheet files, 17 storage capacity values conventions, 10 storage system important terms and concepts, 18 overview, 14 storage systems supported models, 9 Subscriber's Choice, HP, 11 SVP IP address, 23 XP24000/XP20000 Remote Web Console User's Guide 107 - HP XP24000 | HP StorageWorks XP24000/XP20000 Remote Web Console User's - Page 108
T technical support contacting, 103 HP, 10 service locator website, 11 U User Types, 15 V view mode, 39 W websites HP, 11 HP Subscriber's Choice for Business, 11 product manuals, 9 Windows requirements, 22 108
HP
StorageWorks
XP24000/XP20000
Remote
Web
Console
User’s
Guide
Part
number:
AE131-96015
Second
edition:
September
2007