HP Xb3000 HP xb3000 Notebook Expansion Base - Maintenance and Service Guide - Page 30

Problems and Solutions, Table 2-1

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Troubleshooting 2.2 Problems and Solutions The following tables list possible problems, the possible cause of each problem, and the recommended solution. Table 2-1 Docking Problems and Solutions Problem Possible Cause The computer is turned on and properly docked, but the power light and docking light are not on. Power cord is not plugged into either the expansion base or the AC outlet. Some of the ports or connectors do not work, even though the docking light is turned on. The computer may be properly aligned, but is not fully seated or docked in the expansion base. Solution Properly plug in power cord. Lift the computer away from the expansion base. Then realign the computer visual alignment indicator with the indicator on the expansion base, and then reconnect the computer. Be sure that the computer is properly aligned and seated, and fully docked by gently pressing down on the computer until you hear a click. If accessories are attached, they should now work properly. 2-2 Maintenance and Service Guide

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2°2
Maintenance and Service Guide
Troubleshooting
2.2
Problems and Solutions
The following tables list possible problems, the possible cause of
each problem, and the recommended solution.
Table 2-1
Docking Problems and Solutions
Problem
Possible Cause
Solution
The computer is turned
on and properly docked,
but the power light and
docking light are not on.
Power cord is not
plugged into either the
expansion base or the
AC outlet.
Properly plug in
power cord.
Some of the ports or
connectors do not work,
even though the docking
light is turned on.
The computer may be
properly aligned, but is
not fully seated or
docked in the
expansion base.
Lift the computer away
from the expansion base.
Then realign the
computer visual
alignment indicator with
the indicator on the
expansion base, and
then reconnect the
computer. Be sure that
the computer is properly
aligned and seated, and
fully docked by gently
pressing down on the
computer until you hear
a click. If accessories are
attached, they should
now work properly.