HP Xb3000 HP xb3000 Notebook Expansion Base - Maintenance and Service Guide - Page 32

Table 2-3, External Device Problems and Solutions, Problem, Possible Cause, Solution, Start &gt - docking systems

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Troubleshooting Table 2-3 External Device Problems and Solutions Problem The print driver was successfully installed, but I am unable to print. Possible Cause The wrong print processor may be selected. A new device is not recognized as part of the system. The computer may be properly aligned, but is not fully seated or docked in the expansion base. Solution 1. Select Start > Printers and Faxes. 2. Right-click the printer icon and click Properties. 3. Click the Advanced tab and click Print Processor. 4. Change the print processor to WINPRINT. 5. Click OK. Lift the computer away from the expansion base. Then realign the computer visual alignment indicator with the indicator on the expansion base, and reconnect the computer. Be sure that the computer is properly aligned and seated, and fully docked by gently pressing down on the computer until you hear a click. If accessories are attached, they should now be recognized by the system. 2-4 Maintenance and Service Guide

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2°4
Maintenance and Service Guide
Troubleshooting
Table 2-3
External Device Problems and Solutions
Problem
Possible Cause
Solution
The print driver was
successfully installed,
but I am unable to print.
The wrong print
processor may be
selected.
1. Select
Start >
Printers and Faxes.
2.
Right-click the
printer icon and click
Properties
.
3.
Click the
Advanced
tab and click
Print
Processor
.
4.
Change the print
processor to
WINPRINT.
5. Click
OK
.
A new device is not
recognized as part of
the system.
The computer may be
properly aligned, but is
not fully seated or
docked in the
expansion base.
Lift the computer away
from the expansion base.
Then realign the
computer visual
alignment indicator with
the indicator on the
expansion base, and
reconnect the computer.
Be sure that the
computer is properly
aligned and seated, and
fully docked by gently
pressing down on the
computer until you hear
a click. If accessories are
attached, they should
now be recognized by
the system.