HP Xb3000 HP xb3000 Notebook Expansion Base - Maintenance and Service Guide - Page 33

Problem, Possible Cause, Solution, Troubleshooting, Maintenance and Service Guide - driver

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Troubleshooting Table 2-3 External Device Problems and Solutions (Continued) Problem A new device is not recognized as part of the system. (Continued) Possible Cause The device cable or power cord is loose. The device was connected while the system was on. Cabling is incorrect. You may need to install device drivers on the computer. Solution ■ Be sure that all cables are securely connected to the device and the expansion base. ■ Be sure that all power cords are securely connected to the device or expansion base and to an AC outlet. Turn off the computer, turn on the device (if applicable), and then turn on the computer. Be sure that the device cable is in the correct connector on the expansion base. Install drivers according to the device manufacturer's instructions. Maintenance and Service Guide 2-5

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Troubleshooting
Maintenance and Service Guide
2°5
A new device is not
recognized as part of
the system.
(Continued)
The device cable or
power cord is loose.
■
Be sure that all cables
are securely
connected to the
device and the
expansion base.
■
Be sure that all power
cords are securely
connected to the
device or
expansion base and
to an AC outlet.
The device was
connected while
the system was on.
Turn off the computer,
turn on the device (if
applicable), and then
turn on the computer.
Cabling is incorrect.
Be sure that the device
cable is in the correct
connector on the
expansion base.
You may need to install
device drivers on the
computer.
Install drivers according
to the device
manufacturer’s
instructions.
Table 2-3
External Device Problems and Solutions
(Continued)
Problem
Possible Cause
Solution