HP dx2420 Quick Setup and Getting Started Guide
HP dx2420 - Microtower PC Manual
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- HP dx2420 | Quick Setup and Getting Started Guide - Page 1
- HP dx2420 | Quick Setup and Getting Started Guide - Page 2
- HP dx2420 | Quick Setup and Getting Started Guide - Page 3
Quick Setup & Getting Started Business PCs - HP dx2420 | Quick Setup and Getting Started Guide - Page 4
2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. The only warranties for HP - HP dx2420 | Quick Setup and Getting Started Guide - Page 5
drive (some models) and are also available at http://www.hp.com/support. To access HP user guides: ▲ Select Start > All Programs > HP User Manuals. To access HP Insight Diagnostics: ▲ Refer to Accessing HP Insight Diagnostics in this guide. Notices WARNING! Text set off in this manner indicates that - HP dx2420 | Quick Setup and Getting Started Guide - Page 6
iv About This Book ENWW - HP dx2420 | Quick Setup and Getting Started Guide - Page 7
the Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 2 Protecting the Software 2 HP Backup and Recovery Manager 2 HP Insight Diagnostics 3 Accessing HP Insight Diagnostics 3 Downloading the Latest Version of - HP dx2420 | Quick Setup and Getting Started Guide - Page 8
vi ENWW - HP dx2420 | Quick Setup and Getting Started Guide - Page 9
All Programs menu. 4. Click on the Windows Update link. In Windows Vista, the Windows Update screen appears. Click view available updates and make sure all critical updates are selected. Click the Install button and follow the instructions on the screen. In Windows XP, you will be directed to the - HP dx2420 | Quick Setup and Getting Started Guide - Page 10
critical updates and service packs. 5. After the updates have been installed, Windows will prompt you to reboot the machine. Be sure to save any files or documents that you may have open before rebooting. Then select Yes to reboot the machine. Installing or Upgrading Device Drivers When installing - HP dx2420 | Quick Setup and Getting Started Guide - Page 11
Follow the instructions in the wizard. For more information on using HP Backup and Recovery Manager, refer to the HP Backup and Recovery Manager User Guide by selecting Start > HP Backup and Recovery > HP Backup and Recovery Manager Manual. NOTE: You can order a Recovery Disc Set from HP by calling - HP dx2420 | Quick Setup and Getting Started Guide - Page 12
is included as part of the Recovery Disk Set with some computer models only. If you have already created a Recovery Disc Set, begin the following procedure at step 4. 1. Click Start > HP Backup and Recovery > HP Backup and Recovery Manager to open the Backup and Recovery Wizard, then click Next - HP dx2420 | Quick Setup and Getting Started Guide - Page 13
troubleshooting information should you encounter any problems during initial startup. ● Hardware Reference Guide-Provides an overview of the product hardware, as well as instructions for upgrading this series of computers; includes information on RTC batteries, memory, and power supply. ● Computer - HP dx2420 | Quick Setup and Getting Started Guide - Page 14
English. Before You Call for Technical Support If you are having problems with the computer, try the appropriate solutions below to try to isolate the exact problem before calling for technical support. ● Run the diagnostics utility. Refer to the Troubleshooting Guide for more information. ● Run the - HP dx2420 | Quick Setup and Getting Started Guide - Page 15
troubleshooting the problem with the service technician. ● Remove any hardware that was recently added to your system. ● Remove any software that was recently installed. ● Restore the system from the Recovery Disc Set that you created or restore the system to its original factory condition in HP - HP dx2420 | Quick Setup and Getting Started Guide - Page 16
not restart, press the power button to start the computer. ● Reconfigure your computer after installing a non-plug and play expansion board or other option. See Solving Hardware Installation Problems on page 12 for instructions. ● Be sure that all the needed device drivers have been installed. For - HP dx2420 | Quick Setup and Getting Started Guide - Page 17
switch on rear of computer Select the proper AC voltage using the selector chassis (some models) not switched to correct line switch. voltage (115V or 230V). A defective PCI card has been installed. Remove any expansion board that was just installed. Drive data or power supply cables may not - HP dx2420 | Quick Setup and Getting Started Guide - Page 18
the life of the RTC battery. Solution First, reset the date and time under Control Panel (Computer Setup can also be used to update the RTC date and time). If the problem persists, replace the RTC battery. See the Hardware Reference Guide for instructions on installing a new battery, or contact an - HP dx2420 | Quick Setup and Getting Started Guide - Page 19
(Microsoft Windows XP) or Start > All Programs > Accessories > Run (Microsoft Windows Vista) and type msconfig. On the Startup tab of the System Configuration Utility, application. Add more memory. Upgrade the graphics solution. Cause unknown. Restart the computer. ENWW Basic Troubleshooting 11 - HP dx2420 | Quick Setup and Getting Started Guide - Page 20
Refer to the Troubleshooting Guide to interpret the error code. Solving Hardware Installation Problems You may need to reconfigure the computer when you add or remove hardware, such as an additional drive or expansion card. If you install a plug and play device, Windows automatically recognizes the - HP dx2420 | Quick Setup and Getting Started Guide - Page 21
in the upgrade 1. or memory modules were installed in the wrong location. 2. 3. Review the documentation that came with the system to determine if you are using the correct memory modules and to verify the proper installation. Listen for beeps from the computer. See the Troubleshooting Guide to - HP dx2420 | Quick Setup and Getting Started Guide - Page 22
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Troubleshooting Guide for interpretation and recommended action. 14 Quick Setup & Getting Started ENWW