HP m9510f PC Troubleshooting
HP m9510f - Pavilion - Elite Manual
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UPC - 884420537359
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HP m9510f manual content summary:
- HP m9510f | PC Troubleshooting - Page 1
PC Troubleshooting and Maintenance Guide - HP m9510f | PC Troubleshooting - Page 2
reproduced, or translated to another language without the prior written consent of HP. Hewlett-Packard Company P.O. Box 4010 Cupertino, CA 95015-4010 USA Copyright © 2005-2006, 2008 Hewlett-Packard Development Company, L.P. This product incorporates copyright protection technology that is protected - HP m9510f | PC Troubleshooting - Page 3
Schedule 3 Troubleshooting PC Problems 4 Audio ...4 Video ...5 CD and DVD Drives 5 Display (Monitor) ...7 Hard Disk Drive ...8 Hardware Installation 8 Internet Access...9 Keyboard and Mouse 11 Power ...12 Performance ...13 Miscellaneous ...14 PC Troubleshooting and Maintenance Guide iii - HP m9510f | PC Troubleshooting - Page 4
iv PC Troubleshooting and Maintenance Guide - HP m9510f | PC Troubleshooting - Page 5
trouble-free operation of your PC, and to ease the recovery of important information on your PC should problems burning software, you may need to manually enable this feature. Removing Unused 4 Follow the onscreen instructions. NOTE: Some programs have PC Troubleshooting and Maintenance Guide 1 - HP m9510f | PC Troubleshooting - Page 6
restart the PC. Understanding Hard Disk Drive Space HP PCs with the Windows XP operating system preinstalled may appear to have a hard disk drive smaller than what is stated in the product specifications, in capacity of the hard disk drive is as advertised. 2 PC Troubleshooting and Maintenance Guide - HP m9510f | PC Troubleshooting - Page 7
Discs" on page 1.) Create a restore point in the Microsoft System Restore program For information, double-click the Help and Support icon on the desktop to open the Help and Support Center, type system restore into the Search box, and then click Search. PC Troubleshooting and Maintenance Guide 3 - HP m9510f | PC Troubleshooting - Page 8
your PC. Each table contains: • Symptoms that describe the sign or warning message for the type of problem. • Possible solutions that describe what you should do to try to solve the problem. The troubleshooting tables appear in the following order: • Audio (Speakers are sold separately.) • Video (TV - HP m9510f | PC Troubleshooting - Page 9
. Turn on your PC, and press the Eject button nearest the drive to open the tray. If you suspect a problem with the actual Eject button: 1 Click Start and then My Computer. 2 Right-click the CD or DVD drive you want to open. 3 Select Eject from the menu. PC Troubleshooting and Maintenance Guide 5 - HP m9510f | PC Troubleshooting - Page 10
manufacturer Web site. Use a CD instead of a DVD. Audio files on a DVD can be played on your PC, but you cannot create a music DVD to be played in a home CD player. Convert .mp3 or .wma audio files to .wav or .cda music files before burning them to a disc. 6 PC Troubleshooting and Maintenance Guide - HP m9510f | PC Troubleshooting - Page 11
too large or too small, or the images are fuzzy. Adjust the monitor resolution setting in Windows: 1 Right-click the desktop, and then select Properties. 2 Select the Settings tab. 3 Drag the Screen Resolution slider to adjust the resolution as needed. PC Troubleshooting and Maintenance Guide 7 - HP m9510f | PC Troubleshooting - Page 12
from the device manufacturer Web site. You may need an updated driver for Windows XP. Contact the device vendor directly for an update. For HP peripheral devices, visit the HP Web site. Refer to the Limited Warranty and Support Guide for details. Ensure that the device is properly and securely - HP m9510f | PC Troubleshooting - Page 13
the onscreen instructions in the device troubleshooter wizard. 10 Restart the PC. Click Start, click Turn Off Computer, and then click Restart. Internet Access Symptom Possible solution I cannot connect to the Internet. Verify Internet settings, or contact your Internet Service Provider (ISP - HP m9510f | PC Troubleshooting - Page 14
the Device usage area, verify the modem is enabled. 7 If there are further problems, click the Troubleshoot button, and follow the onscreen instructions. Note that Web pages do not always load as quickly as files stored on your PC. Web pages may also load slowly if there is a high demand for the Web - HP m9510f | PC Troubleshooting - Page 15
PC, and then turn on your PC. Double-click the Help and Support icon on the desktop to open the Help and Support Center, or refer to the Limited Warranty and Support Guide to contact Support menu. 4 Use the up arrow key to select Turn Off Computer, and then press the Enter key on the keyboard. 5 Use - HP m9510f | PC Troubleshooting - Page 16
the old memory to return your PC to its original state. Refer to the Upgrading and Servicing Guide for instructions. Double-click the Help and Support icon on the desktop to open the Help and Support Center, or refer to the Limited Warranty and Support Guide to contact Support for replacement - HP m9510f | PC Troubleshooting - Page 17
the Remove button. Follow the onscreen instructions. Check for hard disk drive errors: 1 Close all open programs and windows. 2 Click Start, and then click My Computer. 3 Right-click the hard disk prompted to restart, click Yes and allow the PC to restart. PC Troubleshooting and Maintenance Guide 13 - HP m9510f | PC Troubleshooting - Page 18
inserted into the correct slot. Inspect the ends of the memory cards for dirt or material closing a hole or spoiling a metal contact. Clean the contacts with a lint-free cloth and small amounts of isopropyl alcohol. Replace the memory card if necessary. 14 PC Troubleshooting and Maintenance Guide - HP m9510f | PC Troubleshooting - Page 19
- HP m9510f | PC Troubleshooting - Page 20
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PC Troubleshooting and Maintenance Guide