HP nx7000 HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo
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- HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 1
and Service Guide HP Compaq Business Notebook nx7000 Compaq Presario Widescreen Notebook PC X1000 Document Part Number: 325388-001 July 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 2
, L.P. Microsoft and Windows are trademarks of Microsoft services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Maintenance and Service Guide First Edition July 2003 Document Part - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 3
the Security Menu 2-4 Selecting from the Advanced Menu 2-5 2.2 Using Diagnostics for Windows 2-7 Obtaining, Saving, or Printing Configuration Information 2-7 Obtaining, Saving, or Printing Diagnostic Test Information 2-8 2.3 Troubleshooting Flowcharts 2-10 Maintenance and Service Guide iii - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 4
Serial Number 5-2 5.2 Disassembly Sequence Chart 5-3 5.3 Preparing the Notebook for Disassembly 5-4 5.4 Notebook Feet 5-8 5.5 Memory Expansion Board 5-8 5.6 Mini PCI Communications Board 5-10 5.7 RTC Battery 5-13 5.8 Optical Drive 5-14 5.9 Keyboard 5-15 iv Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 5
5-22 5.14 Processor 5-24 5.15 Display Assembly 5-26 5.16 Top Cover 5-29 5.17 SD Card Slot Board and Cable 5-35 5.18 VGA Board and Shield 5-37 5.19 Modem and Cable 5-39 5.20 System Board 5-41 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 6
Intel Mobile Pentium-M processors with 64-bit architecture, industry-leading ATI Mobility Radeon Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. HP Compaq Business Notebook nx7000 and Compaq Presario Widescreen Notebook PC X1000 Maintenance and Service Guide 1-1 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 7
= DVD-RW W = DVD-ROM/ CD-RW combo 7 Integrated communication/ wireless device C = combination LAN/modem b = 802.11b i = 802.11b + Bluethumb 8 RAM 10 = 1024 MB 51 = 512 MB 25 = 256 MB 9 Operating system H = Windows XP Home P = Windows XP Pro 10 SKU# 1-2 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 8
Product Description Table 1-2 HP Compaq nx7000 Models All HP Compaq nx7000 models feature: ■ TouchPad pointing device ■ 8-cell, 4.4 wH lithium ion (Li ion) battery pack ■ 1-year warranty on parts and labor C P 160 Y5 80 W Cb 51 DM945A AKL DL855A ABM DL855A ABA Maintenance and Service Guide 1-3 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 9
Product Description Table 1-2 HP Compaq nx7000 Models (Continued) C P 150 Y5 40 W Ci 51 P Belgium Czech Republic Denmark European International France Germany Greece W5 80 W Cb 51 P Taiwan DL849A AB0 C P 150 W5 80 W Cb 25 P Asia Pacific DM943A UUF 1-4 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 10
Product Description Table 1-2 HP Compaq nx7000 Models (Continued) C P 150 W5 40 W Cb 51 P Asia Pacific DN728A UUF C P 150 W5 40 W Cb 25 P Asia Pacific DM944A UUF C ABJ Korea Thailand DL843A AB1 DL843A AKL C P 140 W5 60 W Cb 25 P Taiwan DL845A AB0 Maintenance and Service Guide 1-5 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 11
Product Description Table 1-2 HP Compaq nx7000 Models (Continued) C P 140 W5 40 W Ci 25 P Belgium Czech Republic Denmark European International France Germany 40 D Cb 25 P Asia Pacific DM438A UUF People's Republic of China Thailand DM438A AB2 DM438A AKL 1-6 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 12
Product Description Table 1-2 HP Compaq nx7000 Models (Continued) C P 140 W5 40 D Cb 25 P Korea DM938A AB5 C P 140 W5 40 C Cb 25 P Korea DM937A AB5 C P 130 W5 AB0 C P 130 W5 40 D Cb 25 P Korea DM936A AB5 C P 130 W5 40 C Cb 25 P Korea DM935A AB5 Maintenance and Service Guide 1-7 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 13
Product Description Table 1-3 Compaq Presario X1000 Models All Compaq Presario X1000 models feature: ■ TouchPad pointing device ■ 8-cell, 4.4 wH Li ion battery pack ■ 1-year warranty on parts and labor X1045 P 160 Y5 W5 60 Y Cb 51 H The Netherlands DM416A ABH 1-8 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 14
Product Description Table 1-3 Compaq Presario X1000 Models (Continued) X1050 P 150 W5 60 Y Cb 51 H Hong Kong DN611A AB5 X1044 P 150 W5 60 W Cb 51 H Korea P 140 Y5 40 W Cb 25 H Hong Kong DN609A AB5 X1028 P 140 W5 80 Y Cb 51 P United States DL898A ABA Maintenance and Service Guide 1-9 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 15
Product Description Table 1-3 Compaq Presario X1000 Models (Continued) X1037 P 140 W5 60 W Cb 51 H Thailand DN598A AKL X1036 P 140 W5 60 W Cb 51 H Taiwan 40 W Cb 51 H France DL965A ABF X1052 P 140 W5 40 W Cb 25 H People's Republic of China DN613A AB2 1-10 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 16
Product Description Table 1-3 Compaq Presario X1000 Models (Continued) X1042 P 140 W5 40 W Cb 25 H Korea DN603A AB1 X1051 P 140 W5 40 D Cb 25 H People's UUF X1047 P 130 W5 40 W Cb 25 H Hong Kong DN608A AB5 X1041 P 130 W5 40 W Cb 25 H Korea DN602A AB1 Maintenance and Service Guide 1-11 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 17
Product Description Table 1-3 Compaq Presario X1000 Models (Continued) X1031 P 130 W5 40 W Cb 25 H 1.6-, 1.5-, 1.4-, or 1.3-GHz processors with 400-MHz processor side bus and 512-KB L2 cache, varying by notebook model ■ 15.4-inch wide UXGA (1920 × 1200), wide SXGA+ (1680 × 1050), or wide XGA (1280 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 18
both 32-bit CardBus and 16-bit PC Cards ■ External 65 watt AC adapter with power cord ■ 8-cell Li ion battery pack ■ JBL Pro speakers ■ Support for the following optical drives: ❏ 24X Max DVD/CD-RW combination drive ❏ 8X Max DVD-RW drive ❏ 24X Max CD-ROM drive Maintenance and Service Guide 1-13 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 19
"). 3. Wait approximately five minutes. 4. Replace the RTC battery and reassemble the notebook. 5. Connect AC power to the notebook. Do not reinsert the battery pack at this time. 6. Turn on the notebook. All passwords and all CMOS settings have been cleared. 1-14 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 20
The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the Battery calibration ■ Lid switch Standby/resume ■ Power/Standby button ■ Advanced Configuration and Power Management (ACP) compliance Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 21
Product Description 1.5 External Components The external components on the front and left side of the notebook are shown in the following illustration and described in Table 1-4. Front and Left Side Components 1-16 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 22
jack Connects optional headphone or powered stereo speakers. Also connects the audio function of an audio/video device such as a television or VCR. Display release latch Opens the notebook. Wireless device button Turns an optional internal wireless device on or off. Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 23
and Right Side Components Table 1-5 Rear Panel and Right Side Components Item Component Function 1 Infrared port Provides wireless communication between the notebook and an optional IrDA-compliant device. 2 Power connector Connects an AC adapter cable. 1-18 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 24
, use the notebook only on hard surfaces which cannot obstruct the vents. Do not allow a soft surface, such as bedding, clothing, or a thick rug, to block airflow. 5 External monitor connector Connects an optional VGA external monitor or projector. 6 S-Video jack Connects an optional - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 25
Product Description The notebook keyboard components are shown in the following illustration and described in Table 1-6. Keyboard Components 1-20 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 26
Table 1-6 Keyboard Components screen. Applications key Displays a shortcut menu for items beneath the pointer. Microsoft logo key Display the Windows Start menu. Fn key Executes frequently used system functions when pressed in combination with another key. Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 27
Components Item Component Table 1-7 Top Components Function 1 Stereo speakers (2) Produce stereo sound. 2 Power button When the notebook is: ■ Off, press to turn on the notebook. ■ On, briefly press to initiate Hibernation. ■ In Standby, briefly press to resume from Standby. ■ In Hibernation - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 28
Display lid switch ■ If the notebook is closed while on, turns off the display. ■ If the notebook is opened while in Standby, turns on the notebook (resumes from Standby). Volume buttons or activates items on the screen. TouchPad light On: TouchPad is enabled. Maintenance and Service Guide 1-23 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 29
airflow to cool internal components. Ä CAUTION: To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing may block airflow. 2 RTC battery compartment Contains the RTC battery. 1-24 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 30
connector Connects the notebook to an optional port replicator. Mini PCI compartment Contains the mini PCI wireless card. Hard drive bay Holds the internal hard drive. Battery bay Holds the battery pack. Battery pack release latch Releases a battery pack from the battery bay. Memory - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 31
Procedures," for disassembly steps. The system board provides the following device connections: ■ Memory expansion board ■ Hard drive ■ Display ■ Keyboard and TouchPad ■ Audio ■ Intel Mobile Pentium-M processors ■ Fan ■ PC Card ■ Modem, NIC, and wireless devices The notebook uses an electrical - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 32
The notebook features two system management utilities: ■ Computer Setup-A system information and customization utility that can be used even when your operating system is not working or will not load. This utility includes settings that are not available in Windows. Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 33
to: ❏ Display system information. ❏ Test system components. ❏ Troubleshoot a device configuration problem in Windows 2000, Windows XP Professional, or Windows XP Home. ✎ It is not necessary to configure a device connected to a USB connector on the notebook or an optional docking base. Using Computer - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 34
Troubleshooting Selecting from the File Menu Select Table 2-1 File Menu To Do This System Information Save to Floppy ■ View identification information about the notebook, a docking base, and any battery packs in the system. ■ View specification information about the processor, memory and cache - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 35
write* ■ CD-ROM or diskette startup System IDs ✎ Settings for a DVD-ROM can be entered in the CD-ROM field. Enter identification numbers for the notebook, a docking base, and all battery packs in the system. *Not applicable to SuperDisk LS-120 drives. 2-4 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 36
USB legacy support for a USB keyboard. (When USB legacy support is enabled, the keyboard works even when a Windows operating system is not loaded.) ■ Set an optional external monitor or overhead projector connected to a video card in a docking base as the primary device. (When the notebook display - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 37
video-out mode to NTSC (default), PAL, NTSC-J, or PAL-M.* ■ Enable/disable all settings in the SpeedStep window. (When Disable is selected, the notebook runs in Battery Optimized mode.) ■ Specify how the notebook test on hard drives in the system that support the test features. *Video modes vary - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 38
Troubleshooting 2.2 Using Diagnostics for Windows When you access Diagnostics for Windows, a scan of all system components is displayed on the screen before the diagnostics window opens. You can display more or less information from anywhere within Diagnostics for Windows by selecting Level on the - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 39
Troubleshooting Obtaining, Saving, or Printing Diagnostic Test Information 1. Access Diagnostics for Windows by selecting Start > Settings > Control Panel > Diagnostics for Windows. 2. Select the Test tab. 3. In the , they are displayed when testing is complete. 2-8 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 40
Troubleshooting 6. Select the Begin Testing button. 7. Select a tab and the total run time of each test. ❏ Error tab-Lists all errors found in the notebook with the corresponding error codes. 8. Select a tab to save the report: ❏ Log tab- the file from your folder. Maintenance and Service Guide 2-9 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 41
, part 2 No OS loading from hard drive, part 3 No OS loading from diskette drive No OS loading from CD- or DVD-ROM drive No audio, part 1 No audio, part 2 Nonfunctioning device Nonfunctioning keyboard Nonfunctioning pointing device No network or modem connection 2-10 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 42
OS loading? Y N Is there sound? Y Check LED board, speaker connections. Go to Section 2.6, No Video, Part 1. Go to Section 2.9, No OS Loading. Go to Section 2.15, No Audio. N All drives working? Y N Keyboard/ pointing device working? Y N Connecting to network or modem? Y End Go to Section 2.17 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 43
Troubleshooting Flowchart 2.2-No Power, Part 1 No power (power LED is off). Remove from docking station (if applicable). N Power up on battery power? Y *Reset power. N Power up on battery power? Y Go to Section 2.3, No Power, Part . 2. On some models, the notebook can be reset using the Standby - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 44
in battery socket and clean if necessary. Y Power on? N Done Check battery by recharging, moving it to another notebook, or replacing it. N Power on? Y Replace power supply (if applicable). N Done Power on? Y Go to Section 2.4, No Power, Part 3. Done Maintenance and Service Guide 2-13 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 45
Troubleshooting Flowchart 2.4-No Power, Part 3 Continued from Section 2.3, No Power, Part 2. Plug directly into AC outlet. Y Power LED on? N Reseat AC adapter in notebook and at power Internal Go to Section 2.5, No Power, Part 4. N Power on? Y Done Done 2-14 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 46
Section 2.4, No Power, Part 3. Troubleshooting Open notebook. Y Loose or damaged parts? N Reseat loose components and boards and replace damaged items. Close notebook and retest. N Power on? Y Done Replace the following items (if applicable). Check notebook operation after each replacement - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 47
Test after each replacement. 1. Cable between notebook and notebook display (if applicable) 2. Inverter board (if applicable) 3. Display 4. System board N N Video OK? Y Try another display. Internal and external video OK? Y Replace system board. Done Done 2-16 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 48
Troubleshooting Flowchart 2.7-No Video, Part 2 Continued from Section 2.6, No Video, Part 1. Remove notebook from docking station, if connected. Adjust display brightness. Check brightness of external monitor. N Video OK? Y Go to "A" in Section 2.6, No Video, Part 1. Y Video OK? N Check that - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 49
Troubleshooting notebook, reseat all internal parts, and replace any damaged items in docking station. Done Reinstall notebook notebook operation after each replacement. 1. Power supply 2. I/O board 3. Backplane board 4. Switch box 5. Docking motor mechanism 2-18 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 50
diskette drive, go to Section 2.13. No OS loading from CD- or DVD-ROM drive, go to Section 2.14. No OS loading from network, go to Section 2.20. *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 51
Troubleshooting Flowchart 2.10-No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Go to Section 2.11, No OS Loading from Hard Drive, Part 2. Reseat external hard drive. Y OS loading? N N Boot from CD? Y Check the setup utility for correct booting order - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 52
, then format hard drive to bootable C:\ prompt. Hard drive formatted? Y Format hard drive and bring to a bootable Y C:\ prompt. Notebook booted? N Go to Section 2.12, No OS Loading from Hard Drive, Part 3. Load OS using Restore CD (if applicable). Maintenance and Service Guide 2-21 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 53
Troubleshooting Flowchart 2.12-No OS Loading, Hard Drive, Part 3 Continued from Section 2.11, No OS Loading from Hard Drive, Part 2. N System files on hard drive? Y Install OS and reboot. Y Virus on hard drive? N Run SCANDISK and check for bad sectors. N Can bad sectors be fixed? Y Clean virus. - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 54
boot order correct? N N Bootable diskette in drive? Install bootable diskette and reboot notebook. Y Go to Section 2.17, Nonfunctioning Device. Enable drive and cold boot notebook. Clear CMOS. Refer to Section 1.3, "Clearing a Password," for instructions. Check diskette for system files. Try - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 55
device? Y Done Go to Section 2.17, Nonfunctioning Device. Y Clear CMOS. Booting Refer to Section order 1.3, "Clearing a correct? Password," for N instructions. Correct boot order using the setup utility. Go to Section 2.17, Nonfunctioning Device. 2-24 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 56
Troubleshooting Flowchart 2.15-No Audio, Part 1 Y No audio. Turn up audio internally or externally. Audio? Done N Y Notebook in docking station (if applicable)? N Go to Section 2.16, No Audio, Part 2. Undock N Internal audio? Y Go to Section 2.16, No Audio, Part and Service Guide 2-25 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 57
Troubleshooting Flowchart 2.16-No Audio, Part 2 Continued from Section 2.15, No Audio, Part 1. N Audio driver in OS configured? Y Reload audio drivers. N Correct drivers for application? Y Load drivers and set configuration in OS. Connect to external speaker. N Audio? Y Replace audio board - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 58
for bent or broken pins or other damage. Clear CMOS. Reattach device. Close notebook, plug in power, and reboot. N Device boots properly? Y Y Any physical device detected? N Possible bad hard drive. Replace drive. Possible bad NIC. Replace card. If integrated NIC, replace system board. Fix or - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 59
operating properly. Connect notebook to good external keyboard. N External device works? Y Replace system board. Reseat internal keyboard connector (if applicable). N OK? Y Replace internal keyboard or cable. Y Done OK? N Replace system board. Done 2-28 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 60
. Connect notebook to good external pointing device. N External device works? Y Replace system board. Reseat internal pointing device connector (if applicable). N OK? Y Replace internal pointing device or cable. Y Done OK? N Replace system board. Done Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 61
nondigital line. N N Y NIC/modem configured in OS? Y Reload drivers and OK? reconfigure. N Done Disconnect all power from the notebook and open. Reseat NIC/modem (if applicable). Replace NIC/modem (if applicable). Y OK? N Done Replace system board. 2-30 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 62
parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook. Serial Number Location Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 63
Illustrated Parts Catalog 3.2 Notebook Major Components Notebook Major Components 3-2 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 64
nx7000 models 338133-001 Contains parts with silver finish for use with Compaq Presario X1000 models 337009-001 Include: Switch cover PC Card slot space saver Docking connector cover Hard drive shield Hard drive connector Hard drive cover Notebook feet (not illustrated) Maintenance and Service - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 65
Illustrated Parts Catalog Notebook Major Components 3-4 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 66
cover cable 6b SD Card slot board cable 6c Modem board cable 7 Optical drives 24X Max DVD-ROM/CD-RW combination drive 8X Max DVD-ROM drive 24X Max CD-ROM drive 336987-001 336986-001 336985-001 8 VGA board shield (includes thermal pads) 337013-001 Maintenance and Service Guide 3-5 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 67
Illustrated Parts Catalog Notebook Major Components 3-6 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 68
(includes infrared lens) Left and right wireless antenna with cables (not illustrated) 336960-001 336959-001 13 Heat sink with fan Thermal pad (not illustrated) 337000-001 337001-001 14 Fan 336993-001 15 SD Card slot board with cable 336963-001 Maintenance and Service Guide 3-7 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 69
Illustrated Parts Catalog Notebook Major Components 3-8 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 70
802.11b wireless LAN Mini PCI Bluethumb wireless LAN 336976-001 336977-001 338134-001 18 Memory expansion boards 1024 MB DDR 512 MB DDR 256 MB DDR 128 MB DDR 336909-001 336998-001 336997-001 336996-001 19 Hard drives (hard drive cover, shield, and connector included with hard drive and in - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 71
Illustrated Parts Catalog 3.3 Miscellaneous Plastics Kit Components Miscellaneous Plastics Kit Components 3-10 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 72
nx7000 models) Spare Part Number 337009-001 (contains parts with silver finish for use with Compaq Presario X1000 models) Description Switch cover PC Card slot space saver Docking connector cover Notebook feet (7) Hard drive cover Hard drive shield Hard drive connector Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 73
Illustrated Parts Catalog 3.4 Miscellaneous Cable Kit Components Miscellaneous Cable Kit Components Table 3-3 Miscellaneous Cable Kit Components Spare Part Number 336973-001 Item Description 1 SD Card slot board cable 2 Speaker cover cable 3 Modem cable 3-12 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 74
Components Miscellaneous Doors/Covers Kit Components Table 3-4 Miscellaneous Doors/Covers Kit Components Spare Part Number 336984-001 Item Description 1 RTC battery 2 RTC battery cover 3 Memory expansion compartment cover 4 Mini PCI compartment cover Maintenance and Service Guide 3-13 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 75
drive 8X Max DVD-ROM drive 24X Max CD-ROM drive Hard drives (include hard drive bezel and frame) 80 GB (4200 RPM) 60 GB (5400 RPM) 60 GB (4200 RPM) 40 GB (4200 RPM) Spare Part Number 336987-001 336986-001 336985-001 336992-001 336991-001 336990-001 336989-001 3-14 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 76
Parts: Miscellaneous (not illustrated) Description Spare Part Number AC adapter 338136-001 Logo Kits For use with HP Compaq nx7000 notebooks For use with Compaq Presario X1000 notebooks "Screw Listing," for more information on screw specifications and usage.) 337012-001 ■ Phillips M2.5×15.0 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 77
Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal kit (includes connector removal tool, loopback plugs, and case utility tool) Maintenance and Service Guide 4-1 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 78
from the work area to prevent damage. Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and Connectors Cables must be handled - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 79
the following precautions: ■ Before removing or inserting a hard drive, shut down the notebook. If you are unsure whether the notebook is off or in Hibernation, turn the notebook on, then shut it down. ■ Before removing a diskette drive or optical drive, ensure that a diskette or disc is not in - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 80
electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations. ■ Place items on a grounded surface before removing items from their containers. ■ Always be properly grounded when touching a sensitive component or assembly. 4-4 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 81
parts Cover the workstation with approved static-shielding material (refer to Table 4-2). ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■ Use conductive field service electrostatic-sensitive components, parts, and assemblies by the - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 82
workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible at all times. On grounded mats with banana-plug connectors, connect a wrist strap with alligator clips. ■ When standing, use floor mats with hard ties to the ground ■ Field service kits ■ Static - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 83
4-2 Static-Shielding Materials Material Use Voltage Protection Level Antistatic plastic Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V Maintenance and Service Guide 4-7 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 84
and replacement procedures. There are 48 Phillips screws, in seven different sizes, that must be removed, replaced, and/or loosened when servicing the notebook. Make special note of each screw size and location during removal and replacement. Refer to Appendix C, "Screw Listing," for detailed - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 85
Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Serial Number Location 5-2 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 86
Preparing the notebook for disassembly Battery pack 0 Hard drive 2 Hard drive cover and shield 4 5.4 Notebook feet 0 5.5 Memory expansion board 1 5.6 Mini PCI communications board 1 5.7 RTC battery 0 5.8 Optical drive 1 5.9 Keyboard 2 5.10 Switch cover 0 5.11 Speaker - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 87
notebook. 2. Disconnect the AC adapter and all external devices. Spare Part Number Information Battery pack, 8 cell, 4.4 wH 336962-001 3. Remove the battery pack by following these steps: a. Turn the notebook bottom side up with the rear panel facing forward. 5-4 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 88
latch to the right. The front edge of the battery pack releases from the notebook. c. Lift the front edge of the battery pack up and swing it back 2. Removing the Battery Pack d. Remove the battery pack. Reverse the above procedure to install the battery pack. Maintenance and Service Guide 5-5 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 89
front facing forward. b. Remove the two PM2.5×7.0 screws 1 that secure the hard drive to the notebook. c. Use the notch 2 on the hard drive cover to lift the rear edge of the hard drive up and swing it forward 3. Removing the Hard Drive d. Remove the hard drive. 5-6 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 90
are included with the hard drive and also in the Miscellaneous Plastics Kits, spare part number 338133-001 for HP Compaq nx7000 models, and spare part number 337009-001 for Compaq Presario X1000 models. Reverse the above procedure to install the hard drive. Maintenance and Service Guide 5-7 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 91
-backed rubber pads, and are included in the Miscellaneous Plastics Kits, spare part number 338133-001 for HP Compaq nx7000 models, and spare part number 337009-001 for Compaq Presario X1000 models. The notebook feet attach to the base enclosure as indicated in the following illustration. Replacing - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 92
notebook. 4. Lift the front edge of the cover up 2 and swing it back 3. Removing the Memory Expansion Compartment Cover 5. Remove the cover. ✎ The memory expansion compartment cover is included in the Miscellaneous Doors/Covers Kit, spare part number 336984-001. Maintenance and Service Guide 5-9 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 93
Information Mini PCI 802.11b wireless LAN Mini PCI 802.11b wireless LAN Mini PCI Bluethumb wireless LAN 336976-001 336977-001 338134-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook bottom side up with the front facing forward. 5-10 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 94
cover to the notebook. 4. Lift the rear edge of the cover up 2 and swing it forward 3. Removing the Mini PCI Compartment Cover 5. Remove the cover. ✎ The mini PCI compartment cover is included in the Miscellaneous Doors/Covers Kit, spare part number 336984-001. Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 95
the memory expansion board to the socket. The board rises up at a 45-degree angle. 8. Pull the board away from the socket at a 45-degree angle 3. Removing the Mini PCI Communications Board Reverse the above procedure to install a mini PCI communications board. 5-12 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 96
Removal and Replacement Procedures 5.7 RTC Battery ✎ The RTC battery and RTC battery cover are included in the Miscellaneous Doors/Covers Kit, spare part number 336984-001. 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook bottom side up with the front facing forward. 3. - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 97
the notebook. 4. Insert a slender tool into the slot in the hard drive bay and push to the right to disengage the optical drive from the notebook 2. Removing the Optical Drive 5. Remove the optical drive. Reverse the above procedure to install an optical drive. 5-14 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 98
-281 337016-031 337016-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook bottom side up with the front facing forward. 3. Remove the two PM2.5×15.0 screws that secure the keyboard to the base enclosure. Removing the Keyboard Screws Maintenance and Service Guide 5-15 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 99
Removal and Replacement Procedures 4. Turn the notebook top side up with the front facing forward. 5. Open the notebook. 6. Slide the four notches on the top edge of the keyboard forward. Releasing the Keyboard 5-16 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 100
keyboard. Reverse the above procedure to install the keyboard. After the keyboard is removed, the internal memory expansion board connector is accessible. Refer to the "Memory Expansion Board" section for instructions on removing the internal memory expansion board. Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 101
5.10 Switch Cover ✎ The switch cover is included in the Miscellaneous Plastics Kits, spare part number 338133-001 for HP Compaq nx7000 models, and spare part number 337009-001 for Compaq Presario X1000 models. 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 102
cable is also included in the Miscellaneous Cable Kit, spare part number 336973-001. 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.9). 3. Remove the switch cover (Section 5.10). 4. Disconnect the audio cable 1 from the system board. 5. Remove the three - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 103
side of the speaker cover shield and swing it up and slightly to the right 1. 7. Slide the speaker cover back 2 to disengage it from the notebook. 8. Remove the speaker cover. Removing the Speaker Cover Reverse the above procedure to install the speaker cover. 5-20 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 104
fan is also included with the heat sink, spare part number 337000-001. 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.9). 3. Remove the switch cover (Section 5.10). 4. Remove the speaker cover (Section 5.11). 5. Disconnect the fan cable 1 from the system - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 105
5.13 Heat Sink Spare Part Number Information Heat sink with fan Thermal pad 337000-001 337001-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.9) ❏ Switch cover (Section 5.10) ❏ Speaker cover (Section 5.11) ❏ Fan (Section - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 106
grease to both surfaces. Removing the Thermal Grease From the Heat Sink and Processor Reverse the above procedure to install the heat sink. Maintenance and Service Guide 5-23 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 107
-001 337023-001 337024-001 337010-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.9) ❏ Switch cover (Section 5.10) ❏ Speaker cover (Section 5.11) ❏ Fan (Section 5.12) ❏ Heat sink (Section 5.13) 5-24 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 108
triangle 3 should be in the lower right corner when installing the processor. Removing the Processor Reverse the above procedure to install the processor. Maintenance and Service Guide 5-25 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 109
Part Number Information With carbon finish for use with HP Compaq nx7000 models 15.4-inch, WUXGA 15.4-inch, WSXGA+ 15.4-inch, WXGA With silver finish for use with Compaq Presario X1000 models 15.4-inch, WUXGA 15.4-inch, WSXGA+ 15.4-inch, WXGA Display inverter (includes display rubber screw covers - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 110
Removal and Replacement Procedures 6. Close the notebook and turn the notebook bottom side up with the rear panel facing forward. 7. Remove the six PM2.5×7.0 screws that secure the display assembly to the base enclosure. Removing the Display Screws Maintenance and Service Guide 5-27 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 111
8. Turn the notebook top side up with the front facing forward. 9. Open the display to the fully upright position. 10. Lift the display assembly straight up and remove it. Removing the Display Assembly Reverse the above procedure to install the display assembly. 5-28 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 112
Prepare the notebook for disassembly (Section 5.3). 2. Disconnect the wireless antenna cables from the mini PCI communications board (Section 5.6). 3. Remove the following components: ❏ Optical drive (Section 5.8) ❏ Keyboard (Section 5.9) ❏ Switch cover (Section 5.10) ❏ Speaker cover (Section 5.11 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 113
screws in the front corners of the notebook 1 ❏ Two PM2.5×5.0 screws in the hard drive bay and one PM2.5×5.0 screw on the right side of the hard drive bay 2 ❏ Six PM2.5×15.0 screws 3 ❏ One PM2.5×7.0 screw 4 behind the hard drive bay Removing the Top Cover Screws 5-30 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 114
Removal and Replacement Procedures 6. Turn the notebook top side up with the rear panel facing forward. 7. Release the ZIF connector 1 to which cables 3 out of the hole in the system board. Disconnecting the TouchPad Cable and Routing the Wireless Antenna Cables Maintenance and Service Guide 5-31 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 115
Removal and Replacement Procedures 9. If connected, disconnect the Bluethumb wireless module cable 1 from the system board. 10. Disconnect the left 2 and right speaker cables 3 from the system board. Disconnecting the Bluethumb Wireless Module and Speaker Cables 5-32 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 116
1 that secure the top cover to the base enclosure ❏ One PM2.0×3.0 screw 2 that secures the top cover and modem to the base enclosure ❏ One PM2.5×5.0 screw 3 that secures the top cover to the base enclosure above the USB connector Removing the Top Cover Screws Maintenance and Service Guide 5-33 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 117
12. Position the notebook so the front faces forward. 13. Lift the back edge of the top cover 1 and swing it forward 2 to disengage it from the base enclosure. 14. Remove the top cover. Removing the Top Cover Reverse the above procedure to install the top cover. 5-34 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 118
Cable Kit, spare part number 336973-001. 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Mini PCI communications board (Section 5.6) ❏ Optical drive (Section 5.8) ❏ Keyboard (Section 5.9) ❏ Switch cover (Section 5.10) ❏ Speaker cover (Section 5.11 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 119
4. Remove the PM2.5×5.0 screw 3 that secures the SD Card slot board cable ground loop to the notebook. 5. Remove the SD Card slot board and cable. Removing the SD Card Slot Board and Cable Reverse the above procedure to install the SD Card slot board and cable. 5-36 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 120
memory VGA board shield (includes thermal pads) 336970-001 336969-001 336968-001 337017-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Mini PCI communications board (Section 5.6) ❏ Optical drive (Section 5.8) ❏ Keyboard (Section 5.9) ❏ Switch cover - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 121
VGA board and shield 4. 5. Disengage the shield clips 5 to remove the VGA board from the shield. Removing the VGA Board and Shield 5-38 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 122
Cable Kit, spare part number 336973-001. 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Mini PCI communications board (Section 5.6) ❏ Optical drive (Section 5.8) ❏ Keyboard (Section 5.9) ❏ Switch cover (Section 5.10) Maintenance and Service Guide 5-39 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 123
(Section 5.11) ❏ Display assembly (Section 5.15) ❏ Top cover (Section 5.16) ❏ VGA board and shield (Section 5.18) 2. Disconnect the modem cable 1 from the system board. 3. Lift the Modem Board and Cable Reverse the above procedure to install the modem and cable. 5-40 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 124
the notebook for disassembly (Section 5.3) and remove the following components: ❏ Optical drive (Section 5.8) ❏ Keyboard (Section 5.9) ❏ Switch cover (Section 5.10) ❏ Speaker cover (Section 5.11) ❏ Display assembly (Section 5.12) ❏ Top cover (Section 5.16) Maintenance and Service Guide 5-41 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 125
slot board cable 1 from the system board. 3. Remove the PM2.5×5.0 screw 2 that secures the SD Card slot board cable ground loop to the base enclosure and the PM2.5×5.0 screw 3 that secures the system board to the base enclosure. Removing the System Board Screws 5-42 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 126
board to the right an angle 4. 6. Remove the system board. Removing the System Board Reverse the above procedure to install the system board. Maintenance and Service Guide 5-43 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 127
This chapter provides physical and performance specifications. Dimensions Table 6-1 Notebook Height Width Depth 3.45 cm 25.40 cm 35.56 cm 1.4 in 10.0 ) Operating Nonoperating 10% to 90% 5% to 90%, 38.7° C (101.6° F) maximum wet bulb temperature Maintenance and Service Guide 6-1 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 128
Specifications Table 6-1 Notebook (Continued) Altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. 6-2 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 129
Specifications Table 6-2 15.4-inch, Wide UXGA, TFT Display Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in RGB vertical stripe Backlight Edge lit Character display 80 × 25 Viewing angle +/- 55° degrees horizontal, +/- 45° vertical typical Maintenance and Service Guide 6-3 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 130
Specifications Table 6-3 15.4-inch, Wide SXGA+, TFT Display Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in RGB vertical stripe Backlight Edge lit Character display 80 × 25 Viewing angle +/- 65° degrees horizontal, +/- 50° vertical typical 6-4 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 131
Specifications Dimensions Table 6-4 15.4-inch, Wide XGA+, TFT Display Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in RGB vertical stripe Backlight Edge lit Character display 80 × 25 Viewing angle +/- 65° degrees horizontal, +/- 50° vertical typical Maintenance and Service Guide 6-5 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 132
Specifications 80 GB Table 6-5 Hard Drives 60 GB (5400 rpm) to 55° C (41° to 131° F) 11 GB = 1,073,741,824 bytes. 2Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult the HP Customer Support Center for details. 6-6 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 133
Specifications Weight Power supply Rated input voltage Rated input current Rated frequency Table 6-6 External AC Adapter .304 kg 0.67 lb 100 to 240 VAC RMS 1.7 A RMS 47 to 63 Hz Dimensions Table 6-7 8-cell, Primary Li ion Battery ) 2 to 3 hours 2 to 5 hours Maintenance and Service Guide 6-7 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 134
Specifications Applicable disk Table 6-8 24X DVD/CD-RW Drive DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode (1352 KB/s at 1X DVD rate) 16.6 MB/s Startup time < 15 seconds Stop time < 6 seconds 6-8 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 135
Specifications Applicable disk Table 6-9 24X CD-RW Drive DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, /s (1352 KB/s at 1X DVD rate) 16.6 MB/s Startup time < 15 seconds Stop time < 6 seconds Maintenance and Service Guide 6-9 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 136
Specifications Applicable disk Table 6-10 8X DVD-ROM Drive DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, (1352 KB/s at 1X DVD rate) 16.6 MB/s Startup time < 10 seconds Stop time < 3 seconds 6-10 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 137
Specifications Applicable disk Table 6-11 24X CD-ROM Drive DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready ( 1500 to 3600 KB/s (10X to 24X) 16.6 MB/s Startup time < 8 seconds Stop time < 4 seconds Maintenance and Service Guide 6-11 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 138
, DMA3, none) DMA2* Diskette drive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not available) DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. 6-12 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 139
optical drive) IRQ15 System use ✎ PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4. *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 140
Specifications I/O Address (hex) 000 - 00F 010 - 01F 020 - CPU Counter/timer registers Unused Keyboard controller Port B Unused Keyboard controller Unused NMI enable/real time clock (RTC) Unused DMA page registers Unused Port A Unused Interrupt controller no. 2 6-14 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 141
Specifications I/O Address (hex) Table 6-14 System I/O Addresses (Continued) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF Reserved serial port Maintenance and Service Guide 6-15 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 142
370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer-OPL3 38C - 3AF Unused 3B0 - 3BB VGA 3BC - 3BF Reserved (parallel port/no EPP support) 3C0 - 3DF VGA 3E0 - 3E1 PC Card controller in CPU 3E2 - 3E3 Unused - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 143
-000E7FFF Unused 000E8000-000FFFFF System BIOS 00100000-00FFFFFF Extended memory 01000000-047FFFFF Super extended memory 04800000-07FFFFFF Unused 08000000-080FFFFF Video memory (direct access) 08200000-FFFEFFFF Unused FFFF0000-FFFFFFFF System BIOS Maintenance and Service Guide 6-17 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 144
A Connector Pin Assignments Table A-1 RJ-45 Network Interface 13 5 7 2468 Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused Pin Signal 5 Unused 6 Receive - 7 Unused 8 Unused Maintenance and Service Guide A-1 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 145
5 Unused 6 Unused Table A-3 Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - Pin Signal 1 Ground (Y) 2 Ground (C) A-2 Pin Signal 3 Data + 4 Ground Table A-4 S-Video 43 2 1 Pin Signal 3 Y-Luminance (Intensity) 4 C-Chrominance (Color) Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 146
Connector Pin Assignments Table A-5 External Monitor 11 6 1 15 10 5 Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog Pin Signal 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 147
Connector Pin Assignments Pin Signal 1 Audio out Pin Signal 1 Audio in Table A-6 Audio Line-Out 1 2 Pin 2 Signal Ground Table A-7 Microphone 1 2 Pin 2 Signal Ground A-4 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 148
Error 16 Initialize Printer 17 Select In 18 Ground 19 Ground 20 Ground 21 Ground 22 Ground 23 Ground 24 Ground 25 Ground Maintenance and Service Guide A-5 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 149
requirements of the country where the notebook is used. For more information on power cord set requirements, contact an HP authorized reseller or service provider. General Requirements The following requirements the appliance inlet on the back of the notebook. Maintenance and Service Guide B-1 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 150
Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Applicable Note Accredited Agency Number Australia 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 Sweden SEMKO 1 Switzerland SEV 1 B-2 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 151
or VCTF, 3-conductor, 1.00 mm2 conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration. Maintenance and Service Guide B-3 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 152
C Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 337012-001. Maintenance and Service Guide C-1 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 153
C-1 Phillips PM2.5×7.0 Screw mm Color Qty. Length Thread Black 14 7.0 mm 2.5 mm Where used: 1 Two screws that secure the hard drive to the notebook (documented in Section 5.3) 2 One screw that secures the optical drive to the notebook (documented in Section 5.8) 3 Two screws that secure the - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 154
2.5 mm 5.0 mm Where used: 1 Four screws that secure the display assembly to the notebook through the rear panel (documented in Section 5.15) 2 Three screws that secure the top cover to the notebook (documented in Section 5.16) Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide C-3 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 155
Listing Table C-1 Phillips PM2.5×7.0 Screw (Continued) mm Color Qty. Length Black 14 7.0 mm Where used: Two screws that secure the top cover to the notebook (documented in Section 5.16) Thread 2.5 mm Head Width 5.0 mm Phillips PM2.5×7.0 Screw Locations C-4 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 156
Table C-2 Phillips PM2.5×3.5 Screw Head mm Color Qty. Length Thread Width Silver 4 3.5 mm 2.5 mm 5.0 mm Where used: Four screws that secure the hard drive to the hard drive cover and shield (documented in Section 5.3) Phillips PM2.5×3.5 Screw Locations Maintenance and Service Guide C-5 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 157
5.0 mm Where used: 1 One screw that secures the memory expansion compartment cover to the notebook (documented in Section 5.5) 2 One screw that secures the mini PCI compartment cover to the notebook (documented in Section 5.6) Phillips PM2.5×5.0 Screw Locations C-6 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 158
Thread Black 13 5.0 mm 2.5 mm Where used: 1 Three screws that secure the speaker cover to the notebook (documented in Section 5.11) 2 One screw that secures the fan to the notebook (documented in Section 5.12) Head Width 5.0 mm Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 159
Listing Table C-3 Phillips PM2.5×5.0 Screw (Continued) mm Color Qty. Length Black 13 5.0 mm Where used: Three screws that secure the top cover to the notebook (documented in Section 5.16) Thread 2.5 mm Head Width 5.0 mm Phillips PM2.5×5.0 Screw Locations C-8 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 160
Listing Table C-3 Phillips PM2.5×5.0 Screw (Continued) mm Color Qty. Length Black 13 5.0 mm Where used: One screw that secures the top cover to the notebook (documented in Section 5.16) Thread 2.5 mm Head Width 5.0 mm Phillips PM2.5×5.0 Screw Location Maintenance and Service Guide C-9 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 161
C-3 Phillips PM2.5×5.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 13 5.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the SD Card slot board and cable to the notebook (documented in Section 5.17) Phillips PM2.5×5.0 Screw Locations C-10 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 162
Listing Table C-3 Phillips PM2.5×5.0 Screw (Continued) mm Color Qty. Length Thread Black 13 5.0 mm 2.5 mm Where used: One screw that secures the system board to the notebook (documented in Section 5.20) Head Width 5.0 mm Phillips PM2.5×5.0 Screw Location Maintenance and Service Guide C-11 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 163
Black 10 15.0 mm 2.5 mm Where used: 1 Two screws that secure the keyboard to the notebook (documented in Section 5.9) 2 Six screws that secure the top cover to the notebook (documented in Section 5.16) Head Width 5.0 mm Phillips PM2.5×15.0 Screw Locations C-12 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 164
C-4 Phillips PM2.5×15.0 Screw (Continued) mm Color Qty. Length Thread Black 10 15.0 mm 2.5 mm Where used: One screw that secures the display assembly cable to the notebook (documented in Section 5.15) Head Width 5.0 mm Phillips PM2.5×15.0 Screw Location Maintenance and Service Guide C-13 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 165
Listing Table C-4 Phillips PM2.5×15.0 Screw (Continued) mm Color Qty. Length Black 10 15.0 mm Where used: One screw that secures the VGA shield to the notebook (documented in Section 5.15) Thread 2.5 mm Head Width 5.0 mm Phillips PM2.5×15.0 Screw Location C-14 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 166
Screw Listing Table C-5 Phillips PM2.5×3.0 Screw mm Color Qty. Length Thread Black 1 3.0 mm 2.5 mm Where used: One screw that secures the speaker cover to the notebook (documented in Section 5.11) Head Width 5.0 mm Phillips PM2.5×3.0 Screw Location Maintenance and Service Guide C-15 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 167
Black 2 3.0 mm 2.0 mm Where used: 1 One screw that secures the top cover to the notebook (documented in Section 5.16) 2 One screw that secures the VGA shield to the notebook (documented in Section 5.18) Head Width 4.0 mm Phillips PM2.0×3.0 Screw Locations C-16 Maintenance and Service Guide - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 168
Listing Table C-7 Phillips PM2.0×9.0 Spring-Loaded Screw mm Color Qty. Length Silver 4 9.0 mm Where used: Four screws that secure the heat sink to the notebook (documented in Section 5.13) Thread 2.0 mm Head Width 6.0 mm Phillips PM2.0×9.0 Spring-Loaded Screw Locations Maintenance and - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 169
part number 3-7 battery bay 1-25 battery pack removal 5-4 spare part number 3-9 specifications 6-7 battery pack release latch 1-25 Bluethumb wireless LAN, spare part number 3-9, 5-10 bottom components 1-24 C cables, service considerations 4-2 caps lock light 1-23 CD-ROM drive OS loading problems - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 170
information 2-7 test information 2-8 Diagnostics for Windows 2-1, 2-7 disassembly sequence chart 5-3 diskette drive, OS loading problems 2-23 display assembly removal 5-26 spare part numbers 3-3, 5-26 specifications 6-3, 6-4, 6-5 display inverter, spare part number 3-3 display lid switch 1-23 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 171
components 1-16 G grounding equipment and methods 4-6 H hard drive OS loading problems 2-20 removal 5-6 spare part numbers 3-9, 3-14 specifications 6-6 hard drive bay 1-25 hard drive connector 3-10 hard drive cover illustrated 3-10 removal 5-7 hard drive shield illustrated 3-10 removal 5-7 heat sink - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 172
A-1 network, troubleshooting 2-30 nonfunctioning device, troubleshooting 2-18, 2-27 notebook specifications 6-1 num lk key 1-21 num lock light 1-23 O operating system loading, troubleshooting 2-19 optical drive location 1-17 OS loading problems 2-24 removal 5-14 spare part numbers 3-5, 3-14 - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 173
spare part number 3-5 specifications AC adapter 6-7 battery pack 6-7 CD-ROM drive 6-11 CD-RW drive 6-9 display 6-3, 6-4, 6-5 DMA 6-12 DVD-ROM drive 6-10 hard drive 6-6 I/O addresses 6-14 interrupts 6-13 memory map 6-17 notebook 6-1 static shielding materials 4-7 Maintenance and Service Guide Index - HP nx7000 | HP Compaq Business Notebook nx7000/Compaq Presario Widescreen Notebo - Page 174
5-37 spare part numbers 3-7, 5-37 VGA board shield removal 5-37 spare part number 3-5, 5-37 video troubleshooting 2-16 volume buttons 1-23 W wireless antenna disconnection 5-12 spare part number 3-7 wireless device button 1-17 workstation precautions 4-5 Index-6 Maintenance and Service Guide
Maintenance and Service
Guide
HP Compaq Business Notebook nx7000
Compaq Presario Widescreen Notebook PC X1000
Document Part Number: 325388-001
July 2003
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts, troubleshooting notebook problems, and performing
notebook disassembly procedures.