HP nx9020 HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide
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- HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 1
Startup Guide HP Notebook Series Document Part Number: 370699-001 June 2004 This guide explains how to set up your notebook and begin using it. It also provides battery pack, power management, and troubleshooting information. Enhanced for Accessibility - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 2
- HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 3
such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Startup Guide HP Notebook Series First Edition June 2004 Reference Number: ze4900/nx9020/nx9030/nx9040 - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 4
- HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 5
1: Insert the Battery Pack 1-8 Step 2: Connect AC Power 1-9 Step 3: Connect a Phone Line 1-10 Step 4: Turn On the Notebook 1-11 Step 5: Set Up Windows 1-12 Using the Documentation CD 1-12 2 Basic Operation Operating Your Notebook 2-1 Default Power Settings 2-2 To Reset the Notebook 2-3 To - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 6
4 Troubleshooting Troubleshooting Your Notebook 4-1 Display Problems 4-1 Hard Drive Problems 4-2 Keyboard and Pointing Device Problems 4-3 Power and Battery Pack Problems 4-5 Startup Problems 4-6 Configuring Your Notebook 4-7 To Run the BIOS Setup Utility 4-7 Updating Software and Drivers - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 7
times. ■ Disconnect power from the product by unplugging the power cord from the electrical outlet. ■ If provided with a three-conductor power cord having a information. This guide is located on the Web at http://www.hp.com/ergo and on the hard drive or on the Documentation CD that is included - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 8
of the leak. ■ Use only the power cord and battery packs indicated in this guide. Do not dispose of battery packs in a fire. They may explode. Check with local codes for possible special disposal instructions. ■ Disconnect the modem cable before opening the notebook case or touching an uninsulated - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 9
3 Power button: turns the notebook on and off 4 Keyboard status lights 5 One-Touch buttons 6 Notebook open/close latch 7 CD-ROM, DVD, or other drive 8 Battery pack 9 Wireless on-off button and indicator light (select models only) - Infrared port (select models only) q Hard drive Startup Guide 1-3 - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 10
with Your Notebook Left Panel PC Card and CardBus slot and button (select models only; location varies by model) q IEEE 1394 port (select models only) w Audio jacks (left to right): external microphone, audio out (headphones) e Volume control r Audio mute button and audio mute light t Diskette drive - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 11
Getting Started with Your Notebook Bottom Panel Components 1 Hard drive 2 Battery latch 3 RAM (memory) cover 4 Reset button 5 Mini PCI cover (no user parts inside) Ä CAUTION: To prevent an unresponsive system and the display of a warning message, install only a Mini PCI device - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 12
status lights on the front of the notebook. 1 Power mode ■ On-notebook is on (even if the display is off) ■ Blinking-notebook is in Standby ■ Off-notebook is off or in Hibernation 2 Hard drive activity On-notebook is accessing the hard drive 3 Battery status ■ Green-AC adapter is connected - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 13
Getting Started with Your Notebook The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks. 1 Caps Lock On: Caps Lock is active. 2 Num be on for the numeric keys. Otherwise, cursor control is active (as marked on an external keyboard). Startup Guide 1-7 - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 14
guide is located on the Web at http://www.hp.com/ergo and on the hard drive or on the Documentation CD that is included with the product. When you set up your notebook for the first time, you will connect the AC adapter, charge the battery pack, turn on the notebook, and run the Microsoft® Windows - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 15
the power cord into a wall outlet. The notebook battery starts charging. ✎ When unplugging the power cord, unplug it from the outlet before unplugging it from the AC adapter. While the battery pack is charging, you can continue with the section "Step 3: Connect a Phone Line." Startup Guide 1-9 - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 16
Getting Started with Your Notebook Step 3: Connect a Phone Line 1. Make sure the telephone line is an of the telephone cord into the RJ-11 modem jack on the notebook. For details about using the modem, including AT commands, see the Documentation CD included with your notebook. 1-10 Startup Guide - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 17
button above the left side of the keyboard. The notebook boots up, and Windows starts automatically. ✎ If your notebook does not turn on when operating on battery power, the battery pack may be out of power. Plug in the AC adapter, then press the power button again. Leave the AC adapter plugged in - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 18
preinstalled on its hard drive. The first time you turn on your notebook, the Windows Setup program runs automatically and includes opportunities to customize your setup. 1. Follow the Setup program instructions on the screen. If the program prompts you to enter the Product ID code, locate the code - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 19
Your Notebook You can start and stop your notebook by using the power button. At other times, power considerations, types of active connections, and startup time may cause you to use alternative methods to start or stop your notebook. This chapter describes several methods. Startup Guide 2-1 - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 20
maximum power. ■ Saves current session to disk, then shuts down. ■ Restores network connections. You can also customize how these power modes work. See the "Battery Packs and Power Management" chapter in the Reference Guide on the Documentation CD included with your notebook. 2-2 Startup - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 21
of a paper clip into the reset button on the bottom of the notebook, then press the power button to restart. To Change the Boot Device The notebook normally boots from its internal hard drive. You can also boot the notebook from a diskette drive, a CD-ROM drive, or an internal network interface card - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 22
(touch-sensitive pointing device). 3 TouchPad on-off button and indicator light. 4 Scroll pad. The scroll pad scrolls vertically to display the contents of the active window. 2-4 Startup Guide - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 23
The Tap to Click function of your TouchPad is enabled by default. To disable it, follow the instructions included here: 1. Select Start > Control Panel > Printers and Other Hardware > Mouse. The Mouse Properties 4. Select Apply > OK. The Tap to Click function is now disabled. Startup Guide 2-5 - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 24
numeric functions are active; otherwise, cursor control is active (as marked on an external keyboard). Initiates Hibernation. Toggles Scroll Lock on and off. Increases the audio volume and cancels the mute setting. Decreases the - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 25
limit, your last change to the region code will be hard-coded on the DVD drive and will be permanent. Your warranty does not cover the If your notebook is equipped with a DVD+RW/R and CD-RW Combo Drive, you must install your DVD burning software from the CDs included with your notebook before you - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 26
✎ Although your notebook has a 7-pin S-Video out jack, the notebook accepts either notebook and TV, the red button will not be displayed. 4. Select Apply to accept the changes. 5. If you are prompted to restart Windows located on the front of the notebook), then your notebook can communicate wirelessly with - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 27
from your applications or by following the directions for infrared ports. Transferring Files Through an Infrared Connection You can use your notebook infrared port to transfer files by using Wireless Link. See the Windows online Help for instructions on using Wireless Link. Startup Guide 2-9 - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 28
- HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 29
the notebook battery, see the "Battery Packs and Power Management" chapter in the Reference Guide on the Documentation CD included with your notebook. To Check Battery Status From the battery status light » Check the battery status light on the notebook. From the Windows taskbar The Windows taskbar - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 30
. The Alarms and Advanced tabs provide additional power information options. On the battery pack 1. Remove the battery pack from the notebook. See the "Getting Started with Your Notebook" chapter in this guide. 2. Press the contact pad on the side of the battery pack. The number of lights that turn - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 31
the notebook model, power management settings, and level of use. To Get the Most from Your Battery Packs Follow these suggestions to make your battery power last as long as possible: ■ Plug in the AC adapter, especially when using a CD-ROM or DVD-ROM drive, or any external connections such as a PC - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 32
Battery Packs and Power Management ■ If your notebook has a wireless on-off button, turn off the wireless function when you are not using it. Press the wireless on-off button to turn off the light. ■ If you have a PC Card, such as a network card, remove it when you are not using it. Some PC Cards - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 33
with the notebook, to contact HP and request information about battery pack disposal. For more information about battery pack precautions and disposal and the complete text of governmental agency notices, refer to the Regulatory and Safety Notices guide on the Documentation CD. Startup Guide 3-5 - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 34
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in the Reference Guide on the Documentation CD included with your notebook. ■ Use the Windows troubleshooters. Select Start > Help and Support. ■ Select the question mark One-Touch key located at the top of the keyboard. ■ See the Microsoft Windows manual shipped with the notebook. ■ Refer to - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 36
the TV. Hard Drive Problems If the Notebook Hard Drive Does Not Spin ■ Make sure the notebook has power. If necessary, connect the AC adapter, and make sure it is fully plugged into a power source and into the back of the notebook. ■ Remove and reinsert the hard drive. 4-2 Startup Guide - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 37
-scanning program. ■ If necessary, you can format the hard disk and reinstall the original factory software using the system recovery features described in the "Troubleshooting" chapter of the Reference Guide. Keyboard and Pointing Device Problems ✎ Use these suggestions for built-in or external - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 38
BIOS Setup utility. See "Configuring Your Notebook" in this chapter. ■ Restart the notebook. Select Start > Turn Off Computer > Restart. If the Notebook into the reset button on the bottom of the notebook. Then press the power button to turn the notebook back on. ■ To avoid lockup problems, avoid - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 39
Troubleshooting Power and Battery Pack Problems If the Notebook Turns Off Immediately After It Turns On Battery power is probably extremely low. Plug in the AC adapter or insert a charged battery pack. If the Notebook Keeps Beeping The notebook beeps repeatedly or displays a warning when battery - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 40
If the notebook still does not respond, remove the battery pack and AC adapter, remove any PC Cards, and undock the notebook if docked. Then plug in the AC adapter again, and reset the notebook using the reset button. If the Notebook Will Not Boot from Battery Power ■ Make sure the battery pack is - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 41
Troubleshooting Configuring Your Notebook The BIOS Setup utility helps you configure your notebook operation. To Run the BIOS Setup Utility The BIOS (basic input and output system) Setup utility enables you to make changes to the notebook system configuration, and to tailor the operation of your - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 42
Troubleshooting Updating Software and Drivers from the Web Software and driver updates for your notebook are available for download. For more information, visit the Web site at http://www.hp.com/support. Using System Recovery Features The notebook system recovery process provides several options for - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 43
point: 1. Select Start > Help & Support. Select the task Use Tools to view your computer information and diagnose problems. Select System Restore. A System Restore window opens. 2. Follow the on-screen directions for setting a restore point. To restore the notebook to a previous date and time when - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 44
preinstalled operating systems: ■ Microsoft Windows XP Home or Pro (depending on configuration) ■ Appropriate service pack To repair the operating system: 1. Connect the notebook to external power and turn on the notebook. 2. Immediately insert the OS CD into the notebook. 3. Press and hold the - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 45
operating system. Visit Help and Support to learn more about backing up your files. To reinstall the operating system: 1. Connect the notebook to external power and turn on the notebook. 2. Immediately insert the OS CD into the notebook. 3. Press and hold the power button for 5 seconds to turn - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 46
in Windows after the process is complete. ✎ When prompted for the product key, refer to the Microsoft Certificate of Authenticity located on the bottom of the notebook. Reinstalling Drivers After the OS installation process is complete, you must reinstall drivers. Use the Driver Recovery CD with - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 47
1-5 Startup Guide status lights 1-6 troubleshooting 4-5 battery power check status 3-1 low-battery warning 3-2 battery status lights 3-1 BIOS Setup Utility 4-7 bottom panel components 1-5 brightness, adjusting 2-6 buttons Click 1-3 One-Touch 1-3 on-off (on TouchPad) 1-3 power 1-3, 1-11 reset - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 48
monitor) 2-8 connectors audio 1-4 RJ-11 (modem) 1-4 RJ-45 (network) 1-4 security 1-4 S-Video out 1-4 D decreasing display brightness 2-6 diskette drive location 1-4 display adjusting brightness 2-6 troubleshooting 4-1 Documentation Library CD 1-12 drivers reinstalling 4-12 DVD drive creating data - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 49
1-10 connect power 1-9 install battery pack 1-8 power on 1-11 set up Windows 1-12 troubleshooting 4-6 setup utility 4-7 slot location cable lock 1-4 PC Card and CardBus 1-4 software, restoring 4-12 software, updating 4-8 Standby mode 2-2 status lights battery charge 1-6 hard drive 1-6 keyboard - HP nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 50
2-4 functions 2-5 transferring files 2-9 troubleshooting battery packs 4-5 display 4-1 hard drive 4-2 keyboard 4-3 power 4-5 startup 4-6 turning off the notebook 2-2 turning on the notebook 1-11, 2-2 U updating software 4-8 USB port location 1-4 using BIOS Setup Utility 4-7 V volume control
Startup Guide
HP Notebook Series
Document Part Number: 370699-001
June 2004
This guide explains how to set up your notebook and begin using
it. It also provides battery pack, power management, and
troubleshooting information.
Enhanced for Accessibility