HP vc4815 Service Reference Guide:HP Compaq vc4815 Thin Client
HP vc4815 - Thin Client Manual
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- HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 1
Service Reference Guide HP Compaq vc4815 Thin Client Document Part Number: 480421-001 January 2008 - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 2
loss of life. △ C A U T I O N : Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. Service Reference Guide HP Compaq vc4815 Series Thin Client First Edition (Jan 2008) Document Part Number: 480421-001 - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 3
Parts Lists vc4815 Series Spare Parts List 2-1 HP vc4815 Series Setup (F10) Utility Using HP vc4815 Series Setup (F10) Utility 3-1 Diagnostics and Troubleshooting Diagnostic Front Panel LEDs and Audible Codes 4-1 Appendix A vc4815 Serial ports definition Service Reference Guide www.hp.com iii - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 4
Contents Upload the Flash Image and system BIOS Upload the Flash image and BIOS 5-1 Thin Client vc4815 Specifications 6-1 iv www.hp.com Service Reference Guide - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 5
HP Compaq Thin Client vc4815 Series are Redflag Linux-based terminals that connect over a network to a server where all processing and storage occurs. Because of the nature of the products, troubleshooting is supported on all HP Compaq Thin Client vc4815 Series Service Reference Guide www.hp.com 1-1 - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 6
Product Description HP Compaq Thin Client vc4815 Series Front view - vc4815 1 Power button 2 Power LED 3 Flash activity LED 4 USB ports (2) Service Reference Guide www.hp.com 1-2 - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 7
Description Product Description HP Compaq Thin Client vc4815 Series Rear View of the vc4815 1 PS/2 vc4815 Series power cord connector is for use only with the supplied power adaptor. Replace only with the same or equivalent type as recommended by the manufacturer. Service Reference Guide www.hp - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 8
drivers and are considered to be plug and play peripherals. Certain USB devices such as printers and modems, however, may require special drivers. For information on requirements for special drivers, refer to the documentation that is included with the USB device. Service Reference Guide www.hp - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 9
is available to support these products: Quick Setup Hardware Reference Guide Redflag Linux User manual Customer and Service Notifications, Bulletins and Advisories Quickspecs ✎ Documentation, white papers, and drivers are subject to change. For the latest HP thin client documentation - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 10
PRC SPS-MOUSE,OPTICAL CARBONITE Spare Part Number 458813-001 458814-001 458815-001 435382-AA1 390938-001 For a full list of supported and leveraged Hewlett-Packard and third party options, go to: http://h18004.www1.hp.com/products/thinclients/software.html Service Reference Guide www.hp.com 1-6 - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 11
Series Setup (F10) Utility Using HP vc4815 Series Setup (F10) Utility The Setup utility can be accessed only by turning the computer on : Load Defaults Setting, Set Supervisor Password, Set User Password, Save Setting and Exit, and Exit without Saving. Service Reference Guide www.hp. com 3-1 - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 12
the computer ONLY after you exit the F10 Setup screen. vc4815 Series Setup Utility Heading Option Description System Information Lists: - number - Asset Tag Number ✎ Support for specific Setup options may vary depending on your hardware configuration. Service Reference Guide www.hp.com 3-2 - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 13
HP vc4815 Series Setup (F10) Utility v c 4 of ATA Flash Disk or Priority Bootable Add-in Cards Boot Priority Service Reference Guide First Boot Device Select Boot Device Priority. The default is set enter Setup. ✎Support for specific Setup options may vary depending on your hardware configuration - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 14
HP vc4815 Series Setup (F10) Utility v c 4 8 1 5 Series Setup Utility (Continued) Heading Option Description (of month), Resume Time(hh:mm:ss) Select Yes or No (Y/N) ✎ Support for specific Setup options may vary depending on your hardware configuration. Service Reference Guide www.hp.com 3-4 - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 15
Setup (F10) Utility Heading Option Description HP vc4815 Series Setup (F10) Utility v c 4 8 1 5 Series Setup Utility ( the Setup Utility without saving any changes. ✎ Support for specific Setup options may vary depending on your hardware configuration. Service Reference Guide www.hp.com 3 -5 - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 16
and Troubleshooting POST by a two second Beeps stop after fifth iteration but LEDs continue until problem is solved. CAUTION: To avoid damage to the DIMMs or the system module. 3. Replace third-Party memory with HP memory. 4.Replace the system board Service Reference Guide www.hp.com 4 -1 - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 17
If it is turned on, then replace the power button harness. If the problem persists, replace the system board. 4. If the 5V_aux light on the time until the 5V_aux light on the system board turns on. It the problem persists, replace the power adapter. ✎* Replacing the system board should ONLY be - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 18
keys) have been tested with the HP Compaq Thin Client Imaging Tool. USB CD-ROM drive for thin client (if using the ISO Image option) Before using the utility, you must download the appropriate image from http://www.hp.com/products/thinclientsoftware. Service Reference Guide www.hp.com 5-14 - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 19
instructions. 3. Choose one of the following three options when presented: - Create BIOS Flash Diskette, - Create BIOS Flash DriveKey 4, Boot Unit with the diskette or Flash DriveKey made last in step. Do not power off or reset the unit during flash BIOS process. Service Reference Guide www.hp - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 20
or PS/2 (both supported) Keyboard included with every thin client. Type of included keyboard (USB or PS/2) varies by region USB or PS/2 (both supported) Keyboard included with every thin client. Type of included keyboard (USB or PS/2) varies by region Yes Service Reference Guide www.hp.com 6-1 - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 21
10.0 client support. Terminal Emulation software re-development for finance 10/100 BaseT Fast Ethernet, twisted pair (RJ-45) TCP/IP with DNS and DHCP, Direct Connection through RS-232 Point-to-Point Protocol (PPP),PPPoE, PPTP, EAP, PEAP, Wake on LAN (WOL), PXE Service Reference Guide www.hp.com - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 22
display Flash Player support, txtpad , control panel support Chinese input: Pinyin, Wu bi, Qu wei Note: Altiris Deployment Solution (management console) available as free download from Altiris at: www.altiris.com/hptc Other software available as add-ons (see www.hp.com/support for latest list - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 23
4KV for Direct, and 8KV for discharge Warranty Three-year limited hardware warranty NOTE: Certain restrictions apply. Consult the HP Customer Support Center for details Emulations Emulation Terminal ID ANSI CT100 VT100 VT100, VT220, VT382 Xenix Service Reference Guide www.hp.com 6-4 - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 24
Appendix A HP Compaq vc4815 HP Compaq vc4815 4 引脚 1) 辅口1 (串口2) 辅口2 (串口3) (TTL) 辅口3 (串口4) 1脚 DCD/ +5V +5V / DCD +5V / DCD +5V / DCD 2脚 RXD RXD RXD/TXD RXD 3脚 TXD TXD TXD/RXD TXD 4脚 DTR/ +12V DTR/+5V /+12V NC/ - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 25
HP Compaq vc4815 定 义 主口 辅口1 引脚 (串口1) (串口2) 1脚 DCD DCD 2脚 RXD RXD 3脚 TXD TXD 4脚 DTR DTR 5脚 GND GND 6脚 DSR DSR 7脚 RTS RTS 8脚 CTS CTS 9脚 RI RI 辅口2 (串口3) (TTL) DCD RXD TXD NC GND NC - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 26
1)定义: 定 义 主口 引脚 (串口1) 1脚 DCD/ +5V 2脚 RXD 3脚 TXD 4脚 DTR/ +12V 5脚 GND 6脚 DSR 7脚 RTS/+12V 8脚 CTS/RXD (TTL) 9脚 RI/TXD (TTL) - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 27
COMA_JP1 2连接3 1)的1脚取+5V COMA_JP2 2连接3 1)的4脚取+12V COMA_JP3 2连接3 1)的7脚取+12V COMA_JP4 2连接3 1)的8脚取RXD (TTL电平) COMA_JP5 2连接3 1)的8脚取TXD (TTL电平) - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 28
辅口2(串口3)(TTL)定义: 定 义 引脚 1脚 辅口2 (串口3) (TTL) +5V / DCD 2脚 RXD/TXD 3脚 TXD/RXD 4脚 NC/DTR 5脚 GND 6脚 NC/DSR 7脚 NC/RTS 8脚 RXD/TXD(TTL) 9脚 TXD/RXD(TTL) - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 29
COMB_JP1 2连接3 2(串口3)(TTL)的1脚取 +5V COMB_JP2 2连接3 2(串口3)(TTL)的2脚取 TXD(RS232)信号 COMB_JP3 2连接3 2(串口3)(TTL)的3脚取 RXD(RS232)信号 COMB_JP4 2连接3 2(串口3)(TTL)的8脚取TXD (TTL COMB_JP5 2连接3 2(串口3)(TTL)的9脚取RXD (TTL COMB_JP6 1连接2 2(串口3)(TTL)的4脚取DTR (RS232) 信号 COMB_JP7 1连接2 2(串口3)(TTL)的6脚取RTS (RS232) - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 30
辅口1(串口2 3(串口4)定义: 定 义 引脚 1脚 辅口1 (串口2) +5V / DCD 辅口3 (串口4) +5V / DCD 2脚 RXD RXD 3脚 TXD TXD 4脚 DTR/+5V /+12V DTR/+5V /+12V 5脚 GND GND 6脚 DSR DSR 7脚 RTS/+12V RTS/+12V 8脚 CTS CTS 9脚 RI RI - HP vc4815 | Service Reference Guide:HP Compaq vc4815 Thin Client - Page 31
COMC_JP1 2连接3 1(串口2)的1脚取+5V COMC_JP2 2连接3 1(串口2)的7脚取+12V COMCD_JP1: COMCD_JP1 DTR +5V +5V +12V 辅口1第 4脚 7连接9 5连接7 3连接5 1连接3 辅口4 第4脚 8连接10 6连接8 4连接6 2连接4 COMD_JP1 2连接3 3(串口4)的1脚取+5V COMD_JP2 2连接3 3(串口4)的7脚取+12V
Service Reference Guide
HP Compaq vc4815 Thin Client
Document Part Number:
480421-001
January 2008