Humax BLU-FOXS User Manual - Page 88

13. Trouble Shooting 13.2 Error Message Error message No or bad signal Possible causes The satellite dish is not pointing at the satellite. Signal is too weak. The channel is scrambled or not available. Satellite dish is too small. Problem with LNB. Wrong antenna setting. The channel has a signal, but no audio or video is provided. The channel has not been deleted by broadcasting company. What to do Adjust dish alignment. Increase the LNB voltage or connect a signal amplifier. Change to a larger dish. Change the LNB. Set the antenna correctly. Confirm if the channel is currently on air. Remove the channel from the channel list and check for new transponder details. Audio not available. Short LNB The channel is for data broadcasting. The channel cannot be viewed with the appropriate model that supports data channels. Smartcard is not plugged in. Wrong Smartcard is in use. Smartcard is not plugged in correctly. Reinsert Smartcard; ensure that it is inserted correctly. The channel has a video signal, but no audio is provided. LNB cable is short. LNB is internally short. LNB In Port is inserted by alien substance or damaged. Insert Smartcard. Insert the appropriate Smartcard for the channel(s) you wish to view. Smartcard is damaged. Contact your Smartcard retailer or channel broadcaster for a Smartcard replacement. Press the audio button on your remote control to confirm that the channel has audio options. Replace LNB Cable. Replace LNB. Remove the alien substance and contact local service center in case damaged has occurred. 87