Humax F3-Smart User Manual - Page 47

11. Trouble Shooting ** 11.1 Trouble Shooting Before contacting your local service centre, please read the tips below carefully. If the problem persists after completing the following procedure, please contact your local product distributor or service centre for further instructions. 1. No message displayed on the front panel. (The product will not switch on.) - Check the main power cable and make sure it is plugged into a suitable power outlet. - Check that the mains supply is switched on. - Connect the power cable to a different power outlet. 2. No picture on TV set - Make sure that the product is powered on and in operation mode. (Press the STANDBY button) - Make sure that the AV cable is firmly connected to the TV. - Make sure that the antenna cable is properly connected to the product. - Check the brightness level of the TV. - Check if the service is currently on air. Contact the broadcaster to ensure that the service is running. - Press the SOURCE button if the product is in external input mode. 3. Poor picture/sound quality - Install the antenna in an obstacle-free place. - Make sure there is no mobile phone or microwave oven near the product. - Adjust the antenna direction to get the better picture. 4. No or poor sound - Check that your AV cable is connected correctly. - Check the volume levels of your TV set and the product. - Check if the product or TV is on mute. - Check audio type or soundtrack option in the AV menu. 5. Remote control does not operate. - To control the product, the top end of the remote control should point directly towards the receiving part of the product. - Remove and reinsert the batteries in the remote control. - Replace the batteries in the remote control for a new set. 6. Cannot make reservations. - Check that no previous reservations are conflicting with the new reservation. - Check that the product is switched on at the time of the reservation. 7. No password information is given. - The default password is always 0000. 8. Service search does not work. - Make sure that the antenna is connected correctly. - Use the appropriate antenna capable of receiving VHF or UHF channels for your area. 9. Cannot update new software. - You can get an update. If the product does not show a message requesting update, that means no software is available. GB 46